wwe. FNU FIJI NATIONAL UNIVERSITY College of Engineering Science & Technology School of Mathematical & Computing Sciences Department of Computer S CIN603 - Systems Analysis & Design Final Examination Trimester 2, 2018 Question/ Answer Booklet Date& Time: Instructions Read the following instructions before writing 1. Time Allowed: 3 hours and 10minutes 2. Answer Booklet: All answers are to be written in the Question Paper/ Answer Booklet. 3. Write your ID Number on top of all the 15 pages. Sections Question Marks ‘Section A: Multiple Choice 15 Questions : All compulsory 45 Questions Section &: True & False Questions | 10 Questions Al compulsory 0 Section @ Shorlong answer | 4 Questions +All Compulsory ra Questions Section D Project Management & | 4 Questions: All Compulsory 7 | Process Modeling TOTAL 700 1 CIN603 Systems Analysis & Design, Trimester 2 - 2018Dit. Section A. Multiple Choice Questions [15 Marks] Read each question carefully and write down the alphabet that you think has the best answer in the grid provided. Each question is worth a mark. RAD relies heavily on a. prototyping agile methods b. user involvement d. botha and b In a(n) _, team members prepare to lunge at each other to achieve their objectives. a. dodge serum: b. resequencing d. adaptation isa typical example of a system requirement for the input category. a. Asa final step in year-end processing, the payroll system must update employee salaries, bonuses, and benefits Response time must not exceed four seconds c. The system must provide log-on security at the operating system level and at the application level d. Student grades must be entered on machine-scannable forms prepared by the instructor Ablack hole process is a process that has a. no input b. atleast one output and one input, but the output obviously is insufficient to generate the input shown. . no output d. atleast one input and one output, but the input obviously is insufficient to generate the output shown If processes must be performed in a specific sequence, you document the information in the __. a. leveling guide c. data dictionary b. process descriptions d. DFD isthe process of drawing a series of increasingly detailed DFDs, until all functional primitives are identified. a. Leveling ©. Indexing b. Balancing d. Exploding The UML symbol for a use case is a(n)___with a label that describes the action or event. a. rectangle ©. dashed line b. triangle d. oval The line from the actor to a use case is called a(n) a. association ._ lifeline b. highlight linkage 2 CIN603 Systems Analysis & Design, Trimester 2 - 201810. 1. 12, De. Typically, companies choose in-house software development for all of the following reasons EXCEPT to minimize changes in business procedures and policies meet constraints of existing systems and existing technology develop internal resources and capabilities obtain input from other companies who already have implemented the software Buyers can customize a software package by _. a. negotiating directly with the software vendor to make enhancements to meet the buyer's needs by paying for the changes purchasing a basic package that vendors will customize to suit the buyer's needs ¢. purchasing the software and making their own modifications, if this is permissible under the terms of the software license 4. allof the above Potential problems of prototyping include all of the following EXCEPT _. a. the rapid pace of development can create quality problems b. some system requirements, such as reliability and maintainability, cannot be tested adequately ¢. prototypes become unwieldy and difficult to manage in very complex systems d. prototyping increases the risk and potential financial exposure that occur when a finished system fails to support business needs Good user interface design Is based partly on _, which describes how people work, learn, and interact with computers. a. aesthetics © ergonomics b. interface technology d. output security 13. Ina DFD, the Gane and Sarson symbol for a data flow is a 14, a. rectangle with rounded comers b. line with a single or double arrowhead c. flat rectangle that is open on the right side and closed on the left side d._rectangle, which may be shaded to make it look three-dimensional ‘A spontaneous generation process is a process that has a. no input bat least one output and one input, but the output obviously is insufficient to generate the input shown . no output 4d. at least one input and one output, but the input obviously is insufficient to generate the output shown 3 CIN603 Systems Analysis & Design, Trimester 2- 2018D4.. STUDENT REGISTRATION SYSTEM Contact IF Help at Ext, 2236 Hor user support Somestor_ Academic Yer STP Pra Home Pane CNIOTT 15. Ina data entry screen, such as that shown in the accompanying figure, a__is a control feature that displays the current selection and, when a user clicks the arrow, a roster of available choices displays. a. text box check box b. drop-down list box d. dialog box Solutions Grid 4 CING603 Systems Analysis & Design, Trimester 2 - 201810. (DH. Section B True & False Answer Questions [10 Marks} ‘An agile approach emphasizes continuous feedback, and each incremental step is affected by what was learned in the prior steps. Ina sequence diagram, vertical arrows represent messages from one object to another. The personal interview usually is the least expensive fact-finding technique. Later in the systems design phase, you build a logical model that describes how a system will be constructed. ‘The primary purpose of pseudocode is to describe the underlying business logic of code. ‘An ASP provides more than a license to use the software; it rents an operational package to the customer. A software package that can be used by many different types of organizations is called a vertical application. Net present value is a percentage rate that compares the total net benefits (the return) received from a project to the total costs (the investment) of the project. ‘The ROI of a project is the total value of the benefits minus the total value of the costs, with both costs and benefits adjusted to reflect the point at which they occur. In today's interconnected world, output from one system often becomes input into another system. Solutions Grid 5 CIN603 Systems Analysis & Design, Trimester 2 - 2018De. Section C Short/Long Answer Questions [18marks] Question 1 RAD Is a team-based technique that speeds up information systems development and produces a functioning information system. List the 4 phases involved in the RAD process. [4m] Question 2 State 2 advantages and 2 disadvantages of using the JAD ~ Joint Application Development technique under the Requirements modeling. [4m] CIN603 Systems Analysis & Design, Trimester 2 - 2018wwe. Question 3 A large food retailing company has procured and implemented a new Human Resources (HR) system. The management reporting functions of the HR system are weak and senior management wants to improve fixed management reporting capabilities. The following options are being considered: Option 1: The in-house development of a fixed reporting facility (using existing DBMS software) that would import data from the HR system. Option 2: The procurement/ outsourcing of a compatible software package that provides a set of standardised fixed reports directly off the HR data repository. Discuss any 2 strengths and 2 weaknesses of the two options. [8m] Question 4 Explain the concept of human-computer interaction (HCI) in relation to user interface design. [2 m] 7 CIN603 Systems Analysis & Design, Trimester 2 - 2018D4. Section D Project Management & Process modeling [57 marks] Part A Project Management [15marks] Case: Countywide Construction ‘At Countywide Construction, you are trying to convince your boss that he should consider modern project management techniques to manage a complex project. Your boss says that he doesn’t need anything fancy, and that he can just guess the total time for the project using his experience. To prove your point, you decide to use a very simple example of a commercial construction project, with eight tasks. You create a hypothetical work breakdown structure, as follows: + Prepare the foundation (10 days). Then assemble the building (4 days) ‘+ When the building is assembled, start two tasks at once: Finish the interior work (4 days) and set up an appointment for the final building inspection (30 days) * When the interior work is done, start two more tasks at once: landscaping (5 days) and driveway paving (2 days). * When the landscaping and driveway are done, do the paintings (5 days) + Finally, when the painting is done and the final inspection has occurred, arrange the sale (3 days). Using the above information answer the following: 1. Create a table listing all tasks separately, with their duration including predecessor/successor tasks if required. (Work Breakdown Structure - WBS) [10m] 8 CIN603 Systems Analysis & Design, Trimester 2 - 2018ID fwrne 2. What are the different paths (sequence of tasks) and the number of days for each? [3m] 3. What is the critical path in which the project can be completed? [2m] Part B Use Case Modeling [14marks] You have been hired by New Mart Motors as a consultant to help the company plan a new information system. A new management team has taken over, and they are eager to develop a first-class system. Right now, you are reviewing the vehicle servicing department, which is going through a major expansion. You decide to create a model of the service department in the form of a use case diagram. ‘The customers’ requests for vehicle servicing at the servicing helpdesk, where help desk staffs creates appropriate work orders and invoicing, than servicing is carried out by available mechanics. You are meeting with the management team tomorrow morning. Create an initial draft of the diagram to present to them at that time. 1. Identify possible actors {any 3} and use cases {any 3} involved in servicing department. [6m] 3 possible actors: 3 possible use case: 9 CIN603 Systems Analysis & Design, Trimester 2 - 2018(Dit. 2. Create a complete use case diagram for the vehicle servicing department [8m] 10 CIN603 Systems Analysis & Design, Trimester 2 - 2018Dit. Part C Feasibility Analysis [23marks] i. Given the Optimistic Duration, Pessimistic Duration and Expected Duration, calculate & fill the Most Likely Duration Column with the use of appropriate formula for the following task 5.1 to 5.6: [8m] Task Optimistic Pessimistic Expected Most Likely Duration Duration Duration Duration Sa 3 6 4 52 1 3 2 33 a 7 6 34 2 5 3 55 3 a) é 56 3 3 4 Ll Calculations for tasks 11 CIN6O3 Systems Analysis & Design, Trimester 2 - 20181D#. ji, You are designing a web-based system where your regional offices can submit their sales reports online instead of filling them out by hand and mailing them in. Three candidate solutions have been identified. Their estimate lifetime costs are shown below. All have been time-adjusted over the projected five-year lifetime of each alternative. Estimated Lifetime Benefits Estimated Lifetime Costs Candidate Solution 1 ‘$640,000 $172,000 Candidate Solution 2 ‘$640,000 $160,000 Candidate Solution 3 ‘$640,000 $185,000 a. According to return-on-investment analysis, which candidate solution offers the highest ROI? [3m] b. If the organization sets a minimum lifetime ROI of 80 percent, which of these solutions is economically feasible. 12 [2m] CING03 Systems Analysis & Design, Trimester 2 - 201814. Part D Data Flow Diagrams [45marks] Case 1.2: Buying Glasses Situation: Buying glasses The first step is to see an eye doctor who will give you a prescription, Once you have prescription, you go to a glasses store, where you select your frames and place the order for your glasses. Once the glasses have been made, you return to the store for a fitting and pay for the glasses. Provided is set of uses cases for the process of buying glasses from the viewpoint of the patient which can be used to construct level 0 Data Flow Diagram(DFO). Use Case Description Use Case Name: See eye doctor 10:2 [Importance Level: High Primary Actor: Patient _ ‘Short Description: This describes how a patient obtains prescription for new eyeglasses “Trigger: Patient requires new eyeglasses. Type: External / Temporal Use Case Description Use Case Name: Select and order eyeglasses 10:2 [Importance Level: High Primary Actor: Patient ‘Short Description: This describes how a patient chooses and orders new eyeglasses ‘Trigger: Patient has new eyeglass prescription and visits eyeglass store. Type: External / Temporal Use Case Description Use Case Name: Purchase gases Deg importance level eh Primary Actor: Patient ‘Short Description: This describes how a patient purchases new eyeglasses, ‘Trigger: New eyeglasses are ready and patient picks them up and pays for them. Type: External / Temporal 13 CIN603 Systems Analysis & Design, Trimester 2 - 2018wa. Draw a level 0 Data Flow diagram for the following scenario with reference to given use case descriptions given above. [12m] Level 0 DFD 14 CIN6O3 Systems Analysis & Design, Trimester 2 - 2018Diba ii, Explain the relationship between a DFD context diagram and the DFD level 0 diagram. [3m] The End!! 15 CIN603 Systems Analysis & Design, Trimester 2 - 2018