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Draft Rundown Acara IDX

The document outlines a training plan over two days with various sessions on topics like service excellence, work ethics, communication skills, and roles of office support staff and drivers. It provides timing, topics, instructors and participants for each session.

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Windu Pratama
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© © All Rights Reserved
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55 views5 pages

Draft Rundown Acara IDX

The document outlines a training plan over two days with various sessions on topics like service excellence, work ethics, communication skills, and roles of office support staff and drivers. It provides timing, topics, instructors and participants for each session.

Uploaded by

Windu Pratama
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Head Office : Jalan Zamrud Raya Ruko Permata Puri Blok L-1 No.

10 Cisalak Pasar Cimanggis Kota Depok 16953


Contact Person : 0813 1717 0136 Phone : (021) 873 2044 Fax : (021) 873 2044
Email : binamutubangsa@gmail.com Website : www.binamutubangsa.com

DRAFT RUNDOWN RENCANA PELATIHAN

Jenis Pelatihan : "Inhouse Training Sikap dan Komunikasi Profesional untuk Office


Support Services"

NO WAKTU MATERI INSTRUKTUR PESERTA

1 08.30 – 09.00 Persiapan & Pembukaan Tim Bina Mutu Bangsa

Sesi 1 : Service Semua


2 09.00 – 09.45 Caca Samhudi
Excellence peserta

Semua
3 09.45 – 10.30 Sesi 2 :Etika Kerja Caca Samhudi peserta

Semua
4 10.30 - 10.45 Coffee break Tim Bina Mutu Bangsa
peserta

Sesi 3 : Communication Semua


5 10.45 – 11.30 Miss Baby
skill peserta

Semua
6 11.30 – 12.30 Ishoma Tim Bina Mutu Bangsa
peserta

Sesi 4a: FGD Office


Miss Baby Office support
Support
7 12.30 – 13.15

Sesi 4 b : FGD Driver Caca Samhudi Driver

Semua
8 13.15 - 14.00 Sosialisasi ELSA Apps Tim Bina Mutu Bangsa peserta

Nama Perusahaan : Bursa Efek Indonesia (BEI) / Indonesia Stock Exchange (IDX) (Batch 1)
Hari ke 1
Head Office : Jalan Zamrud Raya Ruko Permata Puri Blok L-1 No. 10 Cisalak Pasar Cimanggis Kota Depok 16953
Contact Person : 0813 1717 0136 Phone : (021) 873 2044 Fax : (021) 873 2044
Email : binamutubangsa@gmail.com Website : www.binamutubangsa.com

Hari ke 2 Office Support

NO WAKTU MATERI INSTRUKTUR PESERTA

Tim Bina Mutu


1 08.30 – 09.00 Persiapan training
Bangsa

Sesi 1 : Sequences of Office


2 09.00 – 09.45 Nico Andriatama
service office support support

Office
Sesi 2 :Role play support
3 09.45 – 10.30 Nico Andriatama
sequences of service

Tim Bina Mutu Semua


4 10.30 - 10.45 Coffee break
Bangsa peserta

Sesi 3 : Cleaning Office


5 10.45 – 11.30 Nico Andriatama
Method support

Office
Sesi 4 Role Play support
6 11.30 - 12.15 Nico Andriatama
Cleaning of method

Hari ke 2 Driver
Head Office : Jalan Zamrud Raya Ruko Permata Puri Blok L-1 No. 10 Cisalak Pasar Cimanggis Kota Depok 16953
Contact Person : 0813 1717 0136 Phone : (021) 873 2044 Fax : (021) 873 2044
Email : binamutubangsa@gmail.com Website : www.binamutubangsa.com

NO WAKTU MATERI INSTRUKTUR PESERTA

Tim Bina Mutu


1 08.30 – 09.00 Persiapan training
Bangsa

Sesi 1 : Tupoksi Driver Office


2 09.00 – 09.45 Nico Andriatama
Pimpinan support

Office
3 09.45 – 10.30 Sesi 2 :Driver manner Nico Andriatama support

Tim Bina Mutu Semua


4 10.30 - 10.45 Coffee break
Bangsa peserta

Sesi 3 : Role play


Office
5 10.45 – 11.30 Sequences of service Nico Andriatama
support
driver

Office
Sesi 4 q&a sequences support
6 11.30 - 12.15 Nico Andriatama
of service driver
Head Office : Jalan Zamrud Raya Ruko Permata Puri Blok L-1 No. 10 Cisalak Pasar Cimanggis Kota Depok 16953
Contact Person : 0813 1717 0136 Phone : (021) 873 2044 Fax : (021) 873 2044
Email : binamutubangsa@gmail.com Website : www.binamutubangsa.com

Jenis Pelatihan : "Inhouse Training Sikap dan Komunikasi Profesional untuk Office


Support Services"

NO WAKTU MATERI INSTRUKTUR PESERTA

1 08.30 – 09.00 Persiapan & Pembukaan Tim Bina Mutu Bangsa

Sesi 1 : Service Semua


2 09.00 – 09.45 Caca Samhudi
Excellence peserta

Semua
3 09.45 – 10.30 Sesi 2 :Etika Kerja Caca Samhudi peserta

Semua
4 10.30 - 10.45 Coffee break Tim Bina Mutu Bangsa
peserta

Sesi 3 : Communication Semua


5 10.45 – 11.30 Miss Baby
skill peserta

Semua
6 11.30 – 12.30 Ishoma Tim Bina Mutu Bangsa
peserta

Sesi 4a: FGD Office


Miss Baby Office support
Support
7 12.30 – 13.15

Sesi 4 b : FGD Driver Caca Samhudi Driver

Semua
8 13.15 - 14.00 Sosialisasi ELSA Apps Tim Bina Mutu Bangsa peserta

Nama Perusahaan : Bursa Efek Indonesia (BEI) / Indonesia Stock Exchange (IDX) (Batch 2)
Hari ke 1
Head Office : Jalan Zamrud Raya Ruko Permata Puri Blok L-1 No. 10 Cisalak Pasar Cimanggis Kota Depok 16953
Contact Person : 0813 1717 0136 Phone : (021) 873 2044 Fax : (021) 873 2044
Email : binamutubangsa@gmail.com Website : www.binamutubangsa.com

Hari ke 2 Office Support

NO WAKTU MATERI INSTRUKTUR PESERTA

Tim Bina Mutu


1 08.30 – 09.00 Persiapan training
Bangsa

Sesi 1 : Sequences of Office


2 09.00 – 09.45 Nico Andriatama
service office support support

Office
Sesi 2 :Role play support
3 09.45 – 10.30 Nico Andriatama
sequences of service

Tim Bina Mutu Semua


4 10.30 - 10.45 Coffee break
Bangsa peserta

Sesi 3 : Cleaning Office


5 10.45 – 11.30 Nico Andriatama
Method support

Office
Sesi 4 Role Play support
6 11.30 - 12.15 Nico Andriatama
Cleaning of method

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