Business

fnaμ씨ν
Communication
야i

1!
,,
,‘
ill

--i!1
Michael A. Putlack
- Michael A. Putlack studied history and English at Tufts University in Medford , Massachusetts , where he got his B.A.
and M .A. He currently lives in Korea and teaches at Dongyang Technical College in Seoul

Isaac Durst
- Isaac Durst majored in English at U.C. Berkeley. He got his Master's in East Asian Studies at Yonsei University. He is
a pioneer of "Edutainment" in Korea and has been involved w ith educational broadcasting since 1999

Improving Business Communication Ski ll s

Business English Communication 1

First published in January 2009
By Darakwon , Inc.
Darakwon Bldg ., 211 , Munbal-ro , Paju-si ,
Gyeonggi-do 413-830 Republic of Korea
Tel: 02-736-2031 (506)

Copyright @2009 Michael A. Putlack, Isaac Durst

AII rights reserved. No paπ 。f this publication may be reproduced or

transmitted in any form or by any means, electronic or mechanical,
including photocopying and recording , or by any information storage
and retrieval system , without permission in writing from the copyright
。 wner.

Authors Michael A. Putlack. Isaac Durst

Publisher Chung Kyu-d。

Editors Oh Soo-min , Chung So-yeon

Proofreader Michael A. Putlack
Design Yun Jee-eun , Park So-yeon

Price ￦ 12 ， 000
ISBN 978-89-5995-458-2 18740

www.darakwon.co.kr
Components Main Book 11 Audio CD
10987654 1314151617
 ll뾰톰톰앞톨뭘톨훌톨륨톨톨뭘뀔힐훌험톨.

Business
fnaμ씨ν
Communication
M i chae l A . Putl ack I Isaac Durs t

뼈 DARAKWON
I" N .T~RO D,U:CTI ON ’•

Many people believe the fi이 lowing: Business English must be difficul 1. We believe they are wrong.
In our years of teaching English , we have frequently looked for a book that teaches basic business
English. Unfortunately, we have not found one. For that reason , we decided to write this boo k.

Business English Communication is a book for everyone interested in business English. This book is
for those of you who expect to work with speakers of English in the future after you graduate. This
book is also for those of you who use English at work now but do not have the confidence that you
have mastered fundamentals. There are no PowerPoint presentations in this book. There are no
negotiation strategies in this book. Those are for later books in this series. This book is about the
fundamentals that no businessperson can be withou 1. You have to communicate we l1 in English to
do business smoothly. We designed this book to help you do EXACTLY tha1.

The conversations in the book are set at a foreign company in Seoul that has both American and
Korean employees. This ensures that the conversations, as well as the exercises and cultural lessons
in every chapter, focus on words, phrases , and situations that are important to those of you in
Korea who are looking to improve you business English abilities.

This book focuses on the four main skills- speaking , listening , reading , and writing- by providing
many different exercises for you . Each chapter has a main focus- either a grammar lesson or a
specific topic. AIso, each chapter has a section on Western business culture. Students should not
only know English but should also know the culture it comes from. A person with exce l1 ent English
can still make cultural mistakes that may lead to problems and misunderstandings in the workplace.
Thec 비 tural section should help students understand Western culture bette r.

Wh ether you are studying in the classroom or in your own room , you will find this book convenient
to use. We hope to have an online lecture series to support this book very soon. But we have made
using this book simple enough that you can 1εarn much by studying on your own. There is an
answer key and a listening CD. The answer key will let you check your answers without a teache r.
The CD willlet you learn the proper pronunciation and intonation of the book’s conversatlons.

There are always many people involved in the writing of a book. This was surely the case for us.
First , and most importantly, we would like to thank everyone at Darakwon for their assistance
in writing this book. Isaac would also like i:e thank his family for their endless suppor t. Michael
would like to thank his dog Choco for helping him keep a smile on his face while writing this book.

We hope you all enjoy our book , and we wish you the best of luck in your studies of the English
language.

Michael A. Putlack. lsaac Durst

PLAN OF THE BOOK
l!Iilil 1.D];I[t!=l IâIJ~ [jj.[.JN:l [ë:l:rl\~IMl13H.J:IM:ì

• Personal information • Asking for and giving personal • The be verb

• Work-related information information • Wh-questions
띤 • Asking for and giving
work-related information

• Work activities • Describing people ’s work activities • The present continuous tense
잉
• Describing future actions

• Locations • Stating the locations of objects • Prepositions of location

힘
• Stating the locations of places

' Time • Reading and telling time • The present simple tense
• Daily schedule • Talking about schedules • Adverbs of frequency
힘
• Describing the frequency of
activities

• Money • Counting money and using • Third person singular expressions

• Jobs and job responsibilities numbers • Negatives in the present simple
던
• Negatives • Describing job responsibilities tense

• Skills and abilities • Describing what one can and • Can / Cannot
cannot d。 • Be able t。
〔히
• Describing how well one can d。

something

• Appearance • Talking about people ’s looks • Wh-questions

F • Clothes • Talking about people ’s clothes • The present continuous tense

• Past actions • Talking about the past • The past simple tense
C김 • Work and personal activities • Discussing past actions • Past time expressions

• Li kes • Talking about likes and dislikes • Plural nouns

• Dislikes • Talking about preferences • Gerunds
ID • Conjunctions

• Requests • Making and responding t。 • Can / Could

• Reasons • Do / Would you mind
æ • Excuses
requests
• Giving reasons or excuses t。

requests

• Requirements • Discussing requirements and • Have to & must

'iJíl • Advice 。 bligations • Should & ought t。

• Giving advice • Negatives

• Future plans and activities • Talking about future activities • The future simple tense
염강
• Talking about wants and desires • Want t。
 l:I#l1j]]~I~A'i'j:I.I I ~ [Cl :eIlJlim:r=î

• Personal information • Li stening for personal information • Appropriate and inappropriate

• Favorites , free-time activities , and • Li stening for work-related information personal questions
hobbies

• Actions • Li stening for current actions • Formal and informal language

• Li stening for future actions

• Describing locations • Li stening for the locations of objects • Taking taxis in different countries
• Reading maps • Li stening for the locations of places

• Time • Li stening for time • After-work activities

• Daily activities • Li stening for daily and regular
activities

• Job responsibilities • Li stening for job titles and • Exact prices and rounding up and
• Numbers responsibilities down
• Li stening for money and numbers

• Skills and abilities • Li stening for ski lls and abilities • Modesty when describing one ’ s
• Levels of skills and abilities • Li stening for how well one does abilities
somethin g

• Appearances and clothes • Li stening for personal descriptions • Personal questions related t。

• Accessories • Li stening for clothing descriptions appearance

• Past activities • Li stening for past actions • Being late and being on time
• Time expressions • Li stening for past time expressions

• Li kes and dislikes • Li stening for likes and dislikes • Accepting and rejecting offers
• Combining sentences with • Li stening for conju nctions
conjunctions

• Making requests • Li stening for requests and their • Being polite

• Answering requests answers
• Li stening for reasons for requests

• Future duties and obligations • Li stening for duties and obligations • Obligations vs. advice and
• Advice • Li stening for advice suggestions

• Future activities and schedules • Li stening for future plans and actions • How to use “ will " and “ be going to"
• Wants and desires
CONTENTS

Introduction 5

Plan of the Book

6 Unit 07 59

What does she look like?

Unit 01 11
It ’s nice to meet you.
Unit 08 67
I stayed at the office late last
nigh t.
Unit 02 19
|’ m writing this report now.

Unit 09 75

Unit 03 27 I like to meet new customers

Where is my calculator?

Unit 10 83
Could I please get the day off
Unit 04 35
tomorrow?
I finish work around six 0 ’ clock

Unit 11 91
Unit 05 43
I have to talk to him.
John manages the office ‘

Unit 12 99
Unit 06 51
I will attend a conference.
Can you design a webpage?

107
Answer Key
117
Translation
What is DP Solutions?

’ DP Solutions
DP Solutions is a small foreign-owned company in Jongro-Gu in Seoul , Korea. We employ around 50 workers , both
foreign and Korean .

~ Meet the Employees of DP Solutions

John is the American manager of DP Solutions. He runs the entire office

Scott Bobek Scott is an American salesman . He visits many customers and tries to sell the
company ’s products

M~rcia Carter Marcia is an engineer. She also works with computers and does computer
programmlng

Am패enkins ’ Amy is an office worker. She assists all of the other employees when they
need help.

Minsu Kim Minsu is a new employee at DP Solutions. He is very interested in becoming

a salesman .

Sunmin Lee Sunmin is a new employee at DP Solutions. She works as an office assistant
and often works together with Marcia and Amy.
 l1t~펄; n;i 잔→e?;?띠 삐맺f 1
YOlli;i

훨뀔뭔뭘홉
• major 전공a따 • office number 사무실 번호
• position 위치， 직 • receptionist 접수원 접대원

• e-mail address 이메일 주소 • Accounting Oepartment 경리부 회계부

• salesman 영업사원 • free-time activity 여가활동

• employee 고용인 • favorite 매우 좋아하는

• hometown 고항 • co-worker 동료

• business card 명함 • culture 문화

• work-related 업무와 관련된 • Westerner 서앙인
• personal information 개인 정보 • politics 정치 ， 정치학

• office worker 회사원 • religion 종교

• investment company 투자 회사 • small talk 잡담， 가벼운 이야기

· 없
sa
러|냥
않
e sO
마 ep
뼈 ar야trr
뼈1

、 -~~-→--‘--.- _._._---- -._--._.-.. -.---------- ----~~---------....----. . .‘-“-‘ ‘---.- ----...- . . --- -"'-"'-"'---"'-. "'.--------._- ---- ‘-~----.- _.-.. -. .---.-----------"'~:
i

E짧훤를
W r i te about yourself.

First Name: Last Name:

Full Name:
School: Major:
Job: Position:
E-mail Address: Cell Phone Number:

Unit 01 It's nice to meet you. 11

[ Conversation 1 Greetings and I빼r;m;Whtî I
Li sten to the following conversation. Th en pra따e it w ith yo때artner ε짧톨톨

Sc。야 Hello . lt ’s nice to meet you.

「 Minsu It ’s nice to meet you , too. What ’s your name?

Scott My name is Scott. I’ m a salesman here.

Minsu ’ m Kim Minsu. I’ m a new employee.

Scott That ’s great. Can you tell me about yourself?

r Minsu Sure. I went to Yonsei University. I studied

business .

Scott That ’s great. Where do you live?

Minsu I live in Seoul in Songpa Gu.

스갓 안녕? 만나서 만가워 / 민수 나도 만나서 반가워 너는 이 름이 뭐니? / 스갓 내 이 름은 스갓이야 니는 이 회사 영업

사원이야 / 민수 나는 김민수야 나는 신입사원이야 / 스킷 잘됐구니 네 소개 흘 해줍 수 있겠니 'Ij 민수 그램 ‘ 니는 연세

대 학교를 나왔고‘ 비 즈니스를 공부했어 / 스갓 멋지다 너 는 어디에 사니? / 민수 니는 서 울 송파구에 살아

[관P맨겐 Your Knowledge 1

A Read the following information.

At first meetings, people often talk about their names, schools, hometowns, and families. Here are some
common questions and answers for first meetings:

Q What is your (fu 川 name? A My name is John White

Q What is your first name? A My first name is Sunmin.
Q Where do/did you go to school? A I go/went to Inha University.
Q What is/was your major? A My major is/was business management.
Q What is your hometown? A My hometown is Daegu.
Q Can you tell me about your family? A There are five people in my family: my mother,
father, sister, brother, and me

12 Business English Comm unication 1

B Answer the following questions.

1 What ’s your first name?

2 What ’s your last name?
3 What ’s your f미 1 name?
4 Where do/did you go to school?
5 What is/ was your major?
6 What is your hometown?
7 Can you tell me about your family?

C Circle the mistakes. Th en write the correct sentences.

1 name is Lee Sunmin.

2 My majoring was accounting.

3 1 went Busan National University.

4 There are 4 families in my family.

5 My hometowns is Seou l.
6 My first is Scott.

D Match the phrases to make complete sentences.

My hometown • • a is Boston .
2 1 went to • • b three people in my family.
3 My last name • • c was business managemen t.
4 My first name • • d is White
5 My major • • e Jeju National University.
6 There are • • f is John.

E Talk to your group members. Write each person’ s answers .

-톨뀔뭘필--톨뀔함훌 -렐뀔월훨-
Name

School l Major

Hometown

Farr끼 Iy

Unll01 11 ’'s nice 10 meel you. 13

IrlÏelíW~때~_Gn~Fãlmlil4t1.]aall耐mation I
List en to the follow ing conv er sation. The야 ra다ice it with yo뼈

Sunmin What is your e-mail address , Amy?

r Amy My e- mail addressisamy@thiscompany.com.

Sunmin Okay, thanks. Here is my e-mail address.

Amy Great. Oh , what ’s your cell phone number,

Sunmin?

Sunmin My cell phone number is 010-555-1234.

r Amy Thanks a lot.

Sunmin What about yours?

Amy Here ’s my business card. My cell phone

number is on it.

선민 에이미 ， 네 이메일 주소가 뭐야? 1 에이미 내 이메일 주소는 amy@thiscompany.com 이야 / 선민， 아 고마워 여기 내

이메일 주소야 / 에이 미 ’ 좋아， 선민， 네 휴대폰 번호가 뭐니 ?I 선민: 내 휴대폰 번호는 010-555-1234야 / 에 이 미: 정말 고마워

r 선민 네 번호는 어떻게 되니 ?I 에이미 여기 내 명힘이야 기기 내 휴대폰 번호가 있어

[ l!I:E뼈
A Read the following information.

At first meetings , many people talk about work-related personal information like their job , position , e-mail
address, and cell phone number. Here are some common questions and answers for work-related personal
information:

Q Do you work in the IT industry? A Yes , I do. 1 No , I don ’t

Q What do you do? A I am an office worker.
Q Where do you work? A I work for an investment company.
Q What is the name of your company? A I work at Samsung .
Q What is your position? A I am a manager. / I work in the Sales Departmen t.
Q What is your e-mail address? A My e-mail address isscott@thiscompany.com.
Q What is your cell phone number? A My cell phone number is 010-555- 1234.

14 Business English Communication 1

B Look at the business card. Write your own information in the blanks.

Company Name

C Look at the information above . Th en answer the following questions.

Where do you work?

2 What department are you in?
3 What is your position?
4 What is your office number?
5 What is your fax number?
6 What is your cell phone number?
7 What is your e-mail address?

D Match the questions with the answers.

What is the name of your company? • • a It ’s 02-555-4242 .

2 What is your cell phone number? • • b I am a receptionis t.
3 What do you do? • • c It ’s johnwhite@dpsolutions.com.
4 What department are you in? • • d I work at DP Solutions.
5 What is your e-mail address? • • e It ’s 010-555-9876.
6 What is your office number? • • f I work in the Accounting Department

E Complete the following sentences.

1 My is 019-238-8274.
2 I in the Accounting Departmen t.
3 The of my company is DP Solutions.
4 I a computer programmer.

Unit 01 11'8 nice 10 meel you. 1 5

F Read the following information.

People often ask others personal information . They often ask about hobbies , free-time activities , and
favorites. Ask and answer these questions like this:

Q What is your hobby? A My hobby is photography.

A My hobby is playing the piano.
Q What do you do in your free time? A I watch TV in my free time.
A In my free time , I meet my friends.
Q What is your favorite sport? A My favorite sport is soccer.
A Golf is my favorite sport.

G Answer the following questions .

1 What is your hobby?

a

2 What do you do in your free time?

a

H Answer the following questions .

What is your favorite newspaper?

2 What is your favorite Internet site?

3 What is your favorite restaurant?

4 Who is your favorite co-worker?

5 Who is your favorite author?

Talk to your group members. Write each person’ s answers.

What’s your-? -톨뀔함뀔--뭘월훌l111-쾌함빠를-

hobby

free-time activity

favorite movie

favorite food

16 Business English Communica!ion 1

런웹멘r:I

A Look at the business card. Imagine it is your card. Th en answer the questions .

Where do you work?

2 What is your last name?
3 What is your extension?
4 What is your office number?
5 What is your fax number?

B Practice the conversation. Use the information in the box below.

John You ’ re a new employee here , right?

Sunmin Yes , I am. My name is 1:ee Sunmin.
John ’ m John White. It ’s nice to meet you.
Sunmin It ’s nice to meet you , too.
John Can you tell me about yourself? What ’s your hometown?
Sunmin My hometown is 맨g낀.
John Oh , that ’s nice. What was your major?
Sunmin My major was ~ccountinq .

~ Ih.W4l.M.l m:tm
Kim Mina Seoul business

Yoo Jaegyu Busan law

Park Minchul Suwon englneenng

Unit01 It’s nice to meet you. 17

 많앓웰훨짧.
A Read the following on Western business c뼈

In Western business culture , there are both good and bad questions for first meetings. Most
Westerners do NOT like very personal questions. 00 NOT ask questions about marriage , money,
politics , or religion. Here are some BAD questions:

H ow old are you?

H ow much money do yoμ make?
Are you married?
H ow do you like the president?
What ’s your religion?

Instead , many Westerners make small talk. This means that they do NOT talk about personal
things. They might talk about the weather, sports , or hobbies. Here are some GOOD questions:

How do you like the weather?

Did you see the baseba l! game last night?
What do you do on weekends?

B Are these good (G) or bad (B) questions for a first meeting?

_ _ _ Whydon ’t you have any children?

2 00 you like sports?
3 What ’s your salary?
4 How old are yOU?
5 What ’s your favorite free-time activity?
6 What did you do last weekend?
7 What ’s your religion?
8 When are you getting married?

18 Business Ehglish Communication 1

 ‘ 1 ι

-,_..:._--- “- ~ - '- . . : - - - :. . -'-

’’’
l

k
, m!훼멘삐!I
----l

’
• report 보고서 • presentation 발표
• use a computer 컴퓨터를 쓰다 • factory worker 공장 노동자
• take a break 잠깐 휴식하다 • conference room 회의실

• project 계획 기획 • pick up 마중 Lf7 f다

• manager 지배인， 경영자 • secretary 비서

• connect to the Internet 인터넷에 연결하다 • make a reservation 예익연}다

• business trip 출장 • repairman 수리공

• have/hold a meeting 회의를 승봐 • answer the telephone 전호}를 쁜}

• greet 인사하다 • negative 부정적인

• client 고객 • type 타이프하다

• product 샘산품 • sign a contract 계약서에 서영하다

• arrange some files 파일들을 정리하다 • negotiate 협-èJ.하다

mM깎mI

What are they d oing? Answer the questions.

The man is
2 Thewoman is
3 The two men are
4 The two women are

Unit 02 I’ m writing this report now 19

[ [t.H l'2 4itii n.HII 꺼번~반 ~빼!:[.]따e뼈 l
Li sten to the following conversation. Th en practice it with your partner 숭짧웰

John Excuse me , Sunmin. What are you doing?

「 Sunmin 1’ m writing this report now.

John Oh , so you ’ re busy.

Sunmin Yeah , a little. 00 you need something?

John That ’s okay. Where is Minsu?

r Sunmin He ’s going outside right now.

John Is he leaving the office?

Sunnηin Yes , he is. He has a meeting with

a clien t.

존 저 기 선민， 너 뭐하고 있니 7/ 선민 난 지금 보고서를 쓰는 중이 야 / 존 아， 그 래서 바쁘구나 / 선 민 : 웅 조금 도움이 필

요하니 7/ 존 괜찮아 민수는 어디 있니 ?/ 선민‘ 민수는 지 금 외출 중이야 / 존 외근 중이야?/ 선민 웅 그는 지 금 고객 과

회의 중이야

「 Ex and Yo뼈
A Read the following information.

Talk about actions or activities you are doing now with the present continuous tense . Make the present
continuous tense this way: be verb (am/is/are) + verb -ing

Q What are you doing now? A 1am reading a report now

Q What is Scott working on right now? A He is working on a project right now.
Q Who is Sunmin meeting now? A She is meeting her manager now.
Q What is the computer doing right now? A It is connecting to the Internet right now.
Q Where are they going now? A They are going on a business trip now.
Q Why are we holding a meeting right now? A We are talking with the boss right now

20 Business English Communication 1

 '. ‘

뼈빼
B Look at each picture. Th en complete the sentences. Use the words in the box.

때뼈 떼
∞
write a report
q) a meet a client
m

α 내
n a
send an e-mail
” .m
talk on the telephone

하
k
arrange some files take a taxi

She ’s He ’s They ’ re

They ’ re He ’s She ’s

He ’s She ’s He ’s

C What is each person doing? Match each person with the correct activity.

1 _ _ The travel agent A is selling a product to a customer now.

2 The taxi driver B are making automobiles right now.
3 _ _ The managers C is picking up a passenger right now.
4 The salesman o is fixing the computer now.
5 _ _ The secretary E is making some hotel reservations now.
6 _ _ The repairman F is going to the airport right now.
7 The businessman G are having a meeting now.

8 __ The factory workers H is answering the telephone right now.

Unit02 I’ m writing this report now. 21

f Conversation 2 T빼~뼈b야(ill애1~1빼
l
Listen to the following conversation. Th en pra따

Good afternoon , Scott. What are you doing after work?

「 Scott After work? I’ m meeting a client this evening .

Minsu Oh , what are you doing with him?

Scott We ’ re having dinner at seven 0 ’ clock.

How about you?

Minsu ’m going out with my friend tonigh t.

「 Scott What are you and your friend doing together?

Minsu We ’ re watching a movie at eigh t.

Scott Have a great time.

민수 안녕 ， 스컷 퇴근 후 뭐 할 거야?/ 스킷 퇴근 후? 난오늘 저녁 고객을 만날 거 야 / 민수 그래， 고객과 뭐할 건데 7/ 스컷

7시에 저녁 올 먹 올 거야 넌 7/ 민수 난 오늘밤 내 친구와 외 출할거야 / 스킷 너희 들은 같이 뭐할 건데 7 / 민수 우린 8시에

영호}를 볼 거야 / 스갖 즐거 운 시간 보내

[ Expa베

A Read the following information.

Use the present continuous tense to talk about the future. Just add a future time word or expression to the
end of the sentence. Look at the following future time words:

shortly 곧 in a while 이따가 later 후에

this evening 오늘 저녁 after work 퇴근 후 tonight 오늘밤

tomorrow 내일 this Thursday 이번 목요일 this week 이번 주

next week 다음 주 next month 다음 달 next year 내년

Q What are you doing after work? A I’ m going home after work.
Q What is Sunmin doing soon? A She is going to work 500n.
Q Who is Scott meeting this evening? A He is meeting his friend thi5 evening.
Q When are they taking their trip? A They are taking their trip next week.
Q Where are we having lunch tomorrow? A We ’ re having lunch at a restaurant tomorrow.

22 Business English Communication 1

B What are they doing in the future?

Julie Jaegyu Brad Mina Taewon

What is Julie doing right after work?

2 Who is Jaegyu greeting this evening?
‘、

3 Where is Brad going next Friday?

4 Who is Mina talking to tomorrow morning?
5 Where is Taewon going tomorrow?

C Make questions and answers.

Q What is John doing at four? A John / have / a meeting / at four

• John is having a meeting at four.

salesman / talk on the phone / later

2 Mingyoung / work / tonight
3 Scott / meet a client / next week
4 Sunmin / take a taxi / this weekend
5 Julie / go to the airport / tomorrow

o Answer the questions. Th en practice asking and answering them with your partner.

What are you doing after work?

2 What are you doing tomorrow?
3 Where are you going tonight?
4 Who are you meeting tomorrow?
5 When are you going to work?
6 When are you taking a trip?
7 What are you reading later?
8 Who are you calling on the phone later?

Unit 02 I'm writing this report now. 23

E Ask and answer the following questions with your group. Write each person’s answers.

ll짧짧I111-텀밑획훌-ll홉휠웰-
at eleven PM

this evening

tomorrow afternoon

this weekend

next week

next year

F Read the following information.

Make negative sentences in the present continuous tense with not: be verb + not + verb -ing

Q Are you meeting Amy now? A No, I’ m not. I am meeting Julie now.
Q Is Scott working in his office now? A No, he’s not. He ’s working in John ’s office.
Q Is Sunmin taking a break now? A No , she isn ’t. She is typing areport now
Q Is the computer working now? A No , it ’s not. The repairman is fixing it now.
Q Are they going on a business trip now? A No , they are not. They are going home now.
Q Are we signing the contract right now? A No , we aren ’t. We are negotiating right now.

G Change the following positive sentences into negative ones.

I am writing a report now. l am not writing a report now

2 John is talking on the phone right now.

3 They are going to the airport now.

4 We are riding on the bus right now.

5 Sunmin is taking a break now.

6 Minsu and Scott are having a sales meeting now.

24 Business Eng lish Communication 1

톰隔멘JI

A What are they doing?

1 What is John doing now?

2 What is Sunmin doing now?
3 What is Scott doing now?
4 What is Minsu doing now?
5 What is Amy doing now?

B Practice the conversation. Use the information in the box below.

Amy Minsu , are you busy this week?

Minsu A little. Why are you asking?
Amy I have some work for yOU.
Minsu Well , I’ mmeetinq a client all afternoon.
Amy What about to민만믿쁘? What are you doing then?
Minsu ’ m going to the Incheon office then.
Amy Okay. Are you busy on Friday?
Minsu No , I’ m not. I’ mnot doinq anvthinq then.

lIIñ'f'1 ~

typing a report Tuesday doing nothing

preparing a presentation tomorrow morning staying in the office

listening to a lecture this evening available

Unit 02 I'm writing this report now. 25

 옆앓뭘펠짧II
A Read the following on Western business culture. ~짧웹
Li ke Korean , English has formal and informal language. In Western business culture , you should
always use formal language. It is rude or imp이 ite to use informal language. Here are some
examples:
빼뼈뼈

F 剛 Informal
Lω

7
따

S a % you W n/
/
8cott: What are you doing now?
·뺑
I m ma
깨

S M w
αδ

m냉

r1
8unmin: Going to a meeting

Amy: Who are you meeting now? Amy: Who are you meeting now?
John: 1’ m meeting a client right now. John: A client.

The formal expressions above use complete sentences. The informal sentences do NOT use
complete sentences. In business situations , you should always use complete sentences. Giving
short answers like “ Going to a meeting" or “ A client" is VERY rude to people you do not know.
Between friends , it is okay. BU T. .. when possible, in business situations , avoid incomplete
sentences. 80, give long answers with a subject, verb, and object in any business situation . That
is both polite and correct English.

B Are the following formal (F) or informal (1) expressions?

’ m talking on the telephone now.

2 Meeting a friend.
3 8ending an emai l.
4 They are taking a taxi right now.
5 This weekend.
6 He ’s using the computer now.
7 We ’ re eating lunch soon .
8 Talking about some problems.

26 Business 'Ehglish Communioation 1

 E힘파관뭘톨

• notepad 메모장 • trashcan 쓰레기통

• Jar 명， 단지 • You look -. -하게 보인다

• briefcase 서류가방 • lost 잃은， 당황한

• What ’s the matter? 무슨 일이O F? • copy room 목사실

• calculator 계산기 • stairs 계단

• there 그곳에 ， 거기에 • lounge 휴게실

• anything else 그 밖에 또 무엇인가 • vending machine 자동판매기

• folder 서류철 • convenience store 편의점

• bookshelf 잭장 선반 • security guard 경비원

• stapler 스테이플러 1 제책기 • stand 서다

• paperclip 클링 • landmark (눈에 띄는) 표지물

• drawer 서랍 • destination 목적지

‘‘

E짧휩I
Look at the picture. Write the correct answers.

under
nextto
m
뼈
야

”야

4m m
’m
띤
--
따 鳳
때 뼈때
때
깨 깨 깨

m
en
- e
s

2 The mouse is •• the keyboard.

·삐며

me
­

q ep %
]
4 The jar is • • the lamp
R eb h
]
@@
- 6 The window is the desk.

Unit 03 Where is my calculator? 27

r 때 n1 l i 피함꾀l
Li sten to the following conversation. Th en pra따e it with yo때

Scott Sunmin , I need some help.

「 Sunmin What ’s the matter?

Scott Where is my calculator?

Sunmin Hmm .. . Your calculator is on your desk.

Scott Oh , righ t. There it is. Thanks a lot.

r Sunmin Is there anything else?

Scott Um , yes. Where is my folder?

Sunmin It ’s on the bookshelf. There it is.

스갓 선민， 도움이 좀 필요해 / 선민 무슨 일이야? ! 스갓 내 계산기가 어디 있지? ! 선민 음 네 책상 위에 있잖아 / 스

갓 아， 그렇군 여기 있었네 고미워 / 선민 또 다론 문제는 없니? ! 스갓 아， 맞아 내 서류철이 어디 있지? ! 선민 책장 위

에있잖아저기있네

[ Expand Your Knowledge 1

A Read the following information.

Ask and answer questions about location like this:

Where is/are A? A is/are (preposition) B.

Q Where is the book? A The book is on the bookshelf.
Q Where is the stapler? A The stapler is in front of the telephone.
Q Where are the pencils? A The pencils are next to the laptop.
Q Where are the paperclips? A The paperclips are in the desk drawer.

28 Business English Communication 1

B Look at the pictures.

。n / on top of under / beneath next to / by / beside

in front of behind / in back of in / inside

견쪽

between near
돈웰 above

C Look at the picture. Th en answer the questions.

Where is the trashcan?

2 Where are the pencils?
3 Where is the telephone?
4 Where are the pictures?
5 Where is the f이 der?

6 Where are the pens?

7 Where is the monitor?
8 Where is the briefcase?

Unit 03 Where is my calculator? 29

[ [1m빠sation 2 l ocations of Places

Li sten to the follow ing conver sation. Th e때ra다ice it 빠

John You look lost , Minsu. What do you need?

r ~' Mi뻐 Where is the copy room?

John The copy room is next to the stairs.

Minsu Thank you very much. Oh , I have one more

question.

John Sure. What is it?

r Minsu Where is Amy ’s office?

John It ’s on the third floor. It ’s near the employee

lounge.

Minsu Great. Thanks for helping me.

존 민수， 너 당황한 것 같아 무슨 도움이 필요하니 7/ 민수: 복시질이 어디지 7/ 존‘ 복시실은 계단 옆이야./ 민수: 정말 고마워

질문이 하나 더 있어 / 존: 웅， 뭐 니 7/ 민수 에이미의 시무실이 어디니 7/ 존:3층에 있어 직원 휴게소 근처 야 / 민수: 그렇구나

「 도외줘서고1J}워

[ Expand캔밴-빨 I
A Read the following information.

Make shorter answers by using pronouns like 1, he , she , it , we , you , and they. Look at the f이 lowing
examples:

Q Where is the pencil? A It is in the drawer.

Q Where is John? A He is in front of the elevator.
Q Where is the vending machine? A It is on the second floor.
Q Where are Sunmin and Minsu? A They are next to the table.

30 Business English Communication 1

B Look at the pictures .

。n - Street 。n the corner of - and -

across from - / opposite - around the corner from -

C Look at the map. Th en answer the questions.

Western Eastern

Where is the post office?

2 Where is the computer store?
3 Where are the apartment buildings?
4 Where is the bank?
5 Where is the coffee shop?
6 Where is the university?
7 Where is the Italian restaurant?
8 Where is Central Park?

Ullit 03 Where is my calculator? 3 1

D Circle the correct answers.

1 The laptop is on (under / top) of the desk.

2 Minsu is on the (three / third) floo r.
3 The pens (is / are) in the desk drawer.
4 Sunmin is in front (for / o f) the door.
5 The employees are (in / next) the elevator.
6 The bookshelf is (near / near tO) the desk.

E Look at the picture. Th en write both the questions and answers.

the convenience store Where is t he co nven ience store? It ’ s on the f irst floor
2 the security guard
3 the two men
4 the two women
5 the cell phone

32 Business English Communication 1

톰隔멘11

A Look at the picture. Th en complete the sentences.

1 The books are Sunmin ’s desk.

2 The keyboard is the monitor.
3 The newspaper is the magazines.
4 The trashcan is Minsu ’s desk.
5 Sunmin is standing her desk.
6 The calculator is the books.

B Practice the conversation. Use the information in the box below.

John This area is very confusing.

Sunmin What are you looking for?
John The bank. Where is it?
Sunmin It ’s next to the convenience store.
John Ah , righ t. 1remember now.
Sunmin Is there anything else?
John Yes , where is the bookstore?
Sunmin The bookstore is across from the gas station.

l~ lbiêíiuteiíiií lkilifJJ::tiiíir:,l

restaurant in back of around the corner from

hospital by opposite

client ’s company behind near

Unit 03 Where is my ca l c비 ator? 33

 많꿇꿇폈짧iiI
A Read the following on Western business cult뾰 K짧웰
Taking taxis in Western countries and Korea can be very different. In Western countries like the
United States , passengers tell the taxi driver the address. Here are some examples:

Taxi Driver: Wh ere are you going?

Passenger: 1’m going to 100 Market Street.

Taxi Driver: Where do you want to go?

Passenger: Please take me to 54 London Avenue.

BU T. .. In Korea , passengers tell the taxi driver the neighborhood and a landmark. Here are some
examples:

Taxi Driver: Where shall we go?

Passenger: 1’'d like to go to the Samsung Building in Jongro.

Taxi Driver: What ’'s your destination?

Passenger: Can you take me to the American Embassy in Gwanghwamun?

B Are these taxi passengers in Korea (K) or the United States (U. S.)?

_ __ Can you take me to 900 Wall Street?

2 Please take me to Hyundai Apartment in Sadang Dong.
3 ’d like to go to 82 Hudson Road
4 Can you take me to the Kyobo Building in Gangnam?
5 ’m going to the department store in Songpa
6 ’d like to go to the gas station near Suwon Station.
7 Please take me to 1212 Valley Road.
8 ’m going to 65 Presley Avenue.

34 Business English Communioation 1

j
l
l
l
k
’
l
’ E과뀐쿄험률l
’’
l

’
• early 일찍이 • How often -? 얼마나자주-7

• when 언제할 때 • frequency 자주 일어남， 빈번

• finish 끝내다 • answer the telephone 전호}를 받다

• noon / midnight 정오 / 한밤중 • check e-mail 이메일를확인하다

• AM / PM 오전/오후 • visit 방문하다

• a quarter 1 /4， 1 5분 • get sick 병들다

• past / after (시간) -지나 • socialize 사회화하다

• arnve 도ξ념fL-f • group activity 단체 활동

• wake Up 일어나다 • get-together 사교회， 친목회

• breakfast 아침식사 • invite 초대하다

• go to bed 자다， 취침하다 • I have plans. 나는 계획이 있어

• revlew 재검토 • all day long 하루종일

E월률럼
Answer the questions .

Q What do you usually do every day?

A I have breakfast in the morning

톨빠짧를l
lE웰뀔딛톨.

l멀렐圖톨-
I휩페-

Unlt 04 I finish work around six 0 ’ clock. 35

 C(i]J빠sation 1 Time and 없 i 빠~

Listen to the following conversation. Th en pra따

Sunmin Good morning , John. You ’ re here early.

「 John I always come to work at eight AM.

Sunmin Wow. You ’ re busy all day long , right?

John Yes , I am.

Sunmin What time do you have lunch?

r John I eat lunch at twelve thi 다y

Sunmin And when do you go home?

John I finish work around six 0 ’ clock.

선민 안녕， 존 일찍 왔구나 / 존 난 언제니 아침 8시에 출근해 / 선민 우와 너는 하루 종일 바쁘지‘ 그렇지?/ 존 응， 그래

/ 선민 언제 점심을 먹니?/ 존 나는 12시 %분에 점심을 먹어 / 선민 그리고 언제 퇴근하니? / 존 나는 6시쯤 일을 끝내

[ laT:E뼈

A Practice the ways to tell time.

Q What time is it now? A It ’s

12:00 twelve 0 ’clock noon midnight

4:00 four 。 ’ clock four PM/AM four in the afternoon
6:15 six fifteen fifteen after six a quarter past six
8:30 eight thi 야y half past eight eight thi 야Y PM/AM
9 :4 5 nine forty-five a quarter to ten nine forty-five at night
11 :05 eleven oh-five five after eleven five past eleven

36 Business English Commun ication 1

B Look at the clocks. Write the correct times.

It’s seven 0 ’clock.

C What is your daily schedule? Write sentences. Th en talk to your partner.

Q What do you do at nine 0 ’ clock? A I arrive at work at nine 0 ’ clock.

률훨훨I 톰웰훨-
톨훨룹률l 톰훨뀔월l
톨뭘폐l l폐폐l
톨핑펀l 톨뀔필톨l

D Answer the questions.

1 What time do you wake up? | wake up at seven AM

2 What time do you have breakfast?

3 What time do you arrive at work?
4 What time do you 90 to lunch?
5 When do you finish work?
6 When do you arrive home?
7 When do you eat dinner?
8 When do you 90 to bed?

Unit 04 I finish work around six 0 ’ clock. 37

 Conversati번 ríi뺑얀[G맨판I
Li sten to the following conversation. Th en pra따e it with your partner 온짧톨메

Scott What do you usually do in the morning , Minsu?

r Minsu I always review my reports. How about you?

Scott I often meet clients in the morning.
Minsu How often do you meet them?

Scott Hmm ... I get together with clients three times

a week.

r Minsu WOW. That ’s a lot.

Scott Yeah , I’ m sometimes very busy.

스갓 민수‘ 너는 아침에 주로 무엇올 하니?/ 민수 나는 항상 내 보고서를 검토해 너는 어때? / 스컷: 나는 종종 아침에 고껴

을 만나. / 민수: 얼마나지주 그들을 만나니?/ 스컷: 음 ‘ 나는 일주일에 3번 고객을 만나 / 민수: 와 많이 만나는구나./ 스컷

웅난때로는매우바빠-

I lDml뼈
A R ead the following information .

Use adverbs of frequency to explain how often you do an activity. Some common adverbs of frequency are
always , usually , often , sometimes , and never. In sentences , always put the adverbs between the subject
and the verb. Here are some examples:

Q What do you usually do at 10:007 A I usually talk to my boss at 10:00.

Q What do they usually do at noon7 A They always have lunch at noon.
Q What does Scott usually do at 6:007 A He sometimes leaves the office at 6:00.
Q What does Sunmin usually do at 11 :007 A She often 90es to bed at 11 :00.

38 Business English Communication 1

B Answer the questions.

1 What do you usually do in the morning?

2 What do you usually do on the weekend?
3 What do you usually eat at dinner?
4 Where do you usually go after work?
5 Who do you usually talk to at the office?
6 Where do you usually meet your co-workers?

C Circle the mistakes. Th en write the correct sentences.

Never I check my e-mai l.

2 What do you usually doing at night?
3 John is often works on his computer.
4 Sunmin sometimes copying papers.
5 When usually does he eat?
6 I am often go on business trips.

D Put the words below in the correct orde r.

hard / John / works / always

2 Sunmin / lunch / where / does / eat / usually

?

3 e-mail / often / you / how / your / check / do

?

4 boss / I / meeting / my / every / Friday / have / a / with

5 to / Amy / takes / bus / usually / the / work

6 Minsu / work / three / early / week / a / leaves / times

Unit 04 I finish work around six 0 ’ clock. 39

E Read the following information.

People often ask questions using “ How often do you -?" Answer these questions with time expressions like
these:

every day 매일 every Friday 매주 금요일 every week 매주

every month 매달 all the time 항상 once a week 1 주에 1 회

a lot 많이 three times a year 1 년에 3호| all day long 종일

twice a month / two times a month 1들뼈 12회 as often as 1can 71능한 자주

Always use these expressions at the END of the sentence. Look at the following examples:

1talk to my boss a lot. Amy answers the telephone all day lon9
Scott visits the United States four times a year

F Answer the questions.

How often do you go to work? 1go to work five days a week

2 How often do you take the bus?

3 How often do you go on business trips?

4 How often do you use your computer?

5 How often does your boss talk to yOU?

6 How often do your co-workers call yOU?

7 How often do you go home early?

8 How often do you get sick?

G Th ink about your daily schedule. Answer true or false.

1usually wake Up at seven AM.

2 I sometimes go to work late

3 I always work hard at my job.

4 I never get angry at work.

5 I use my computer as often as 1can.

6 I take the subway twice a day.

40 Business English Communication 1

런뭔펜꽤
A Write the questions and answers.

、 E뭘꾀

1 What does she do at 4:20?

2 What does he do at 9:55?
3 What does he do at 2:00?
4 What does she do at 8:30?
5 What does he do at 11 :15?
6 What does she do at 7 :4 5?

B Practice the conversation. Use the information in the box below.

Amy What ’s your daily schedule?

Minsu 쁘ak흐브Q at 6:30 every morning.
Amy Wow. That ’s early.
Minsu Then I come to work at eiqht 0 ’ clock.
Amy When do you usually go home?
Minsu 렌맨~등 go home at six thirty.
Amy That ’s a long day.
Minsu Yeah , so I usually go to bed around ten.

~ lIIi'if;l Ili:t.(!(#hiM
eat breakfast a quarter past eight usually

take a shower eight thirty often

get ready for work mne 。 ’ clock sometimes

Unlt 04 I finish work around six o'clock. 4 1

 꿇꿇훤펠짧.
A Rea
때 dt산배
눴뼈
hle
반때
e
단f뼈
e 이
o llow
빼빼 뺑
in
앵
n1핑
찍
g on'
내
빠
w싸빠
IV
밍
Te
e얹stern
앉얹
ern 뼈
blu
벼1퍼S인
때
펴iness cαcu
뻐l

After work , Korean and Western business cultures are very different. In countries like the United
States , after work , people usually go home. Many times , American co-workers do NOT socialize
with each other. Sometimes they are friends. And sometimes three or four co-workers socialize.
BU T. .. In the United States , group activities with co-workers are rare. Company barbeques or
year-end parties happen only once or twice a year.

However, in Korea , there are many group activities with co-workers. Koreans often have company
parties or other get-togethers.

Sometimes , Koreans invite their foreign co-workers. But remember this: Asking a day or more
in advance is good manners. Or at least ask the foreigner early in the day. In Western business
culture , inviting someone out at 6:00 PM is very rude. Look at the following examples:

(at 8:00 AM)

Korean: We are having a compaηT get-together tonight. Can you come?

Foreigner: Tonight? Okay, 1 can go to the event.

(at 6:00 PM)

Korean: Tf상 are having a company party tonight. Cαnyou come?

Foreigner: Tonight? Sorr.χ but 1 have p/'αns. 1 can’ t go.

B Are the speakers most likely Korean (K) or Western (W)?

It ’s 6:00 PM.I ’ m going home now.

2 ’ m going out with my co-workers tonigh t.
3 Everyone in the department is having dinner together this evening.
4 I can ’t meet tonigh t. You didn ’t give me enough time.
5 I never do anything with my co-workers.
6 My boss and I are going hiking this weekend.
7 I want to have dinner tonigh t. But I have other plans.
8 I love meeting my co-workers after work.

42 Business Ehglish Communioation 1

J ‘ J

----
「

}
? ‘

-
’’
--
- •

i ‘

I깨맨I멘깨n

• bill 계산서， 정구서 • accountant 회계사， 경리

• about -에 관하여 • supervlsor 감독자， 관리인

• manage 관리 하다 • consultant 상의자， 컨설턴트

• work with -와 함께 일 õf다 • flight attendant 여객기 승무원

• engineer 멘지니어 • operator 전화 쿄흔댄

• travel agency / agent 여행사 / 여행사 직원 • deliveryman 상품 배달원

• stockbroker 증권 중개인 • cost 비용， 가격

• bank teller 은행원 • stay 머무르다， 체류하다

• serve 손님을 시중들다 • attend 출석하다

• deposit 예금하다 • offer 제공하다

• withdraw 인출하다 • exact price 정가
• stock 주식 • round up / round down 이상/이하

‘-했-~~~‘~

m째R맨!

00 you know the names of American money?

j뽑켈초훌훌댐
one-dollar bill two-dollar bill five-dollar bill

twenty-dollar bill fifty-dollar bill 。 ne-hundred-dollar bill

짧했penny

nickel dime quarter dollar coin

Unit 05 John manages the office. 43

[ Conversation 1 T빼~삐 ple Tense

Li sten to the folloV\뺑 conversation. Th en pra따

Minsu How many people work at this company?

「 Amy About fifty people work here.

Minsu I didn ’t know that. What does everyone do?

Amy Well , Scott is a salesman. He sells our

products.

Minsu What about John? What does he do?

「 Amy John manages the office. He ’s the boss.

Minsu That ’s righ t. And what about Marcia?

Amy She works with computers. She ’s an engineer.

민수 이 회사에는 몇 명이 근무해? / 에이띠 약 50명 정도가 여기서 일해 / 민수 올랐어 다들 무슨 일을 해? / 에이미， 스

컷은영업사원이야 그는우리 재품을팔아 /민수 존은?그는무슨일을해? /에이미 존은시무실을관리해 그는사장이야

/ 민수 맞아 마샤는 무슨 일을 해?/ 에이미 그녀는 컴퓨터로 일을 해 그녀는 엔지니어야

Expand Your Knowledge 1

A Read the following information.

Use the present simple tense for things in general , facts , and things that always or sometimes happen. BU T. ..
Add an -5 , -es , or -ies to verbs when the subject is he , she , or it. Look at the following examples:

I work at a travel agency. He often goes to America.

You take the bus to work every day. Sunmin studies business after work
We finish work at six 0 ’ clock. They sometimes write repo 야S

The copy machine always breaks down.

44 Business English Communication 1

B Match the phrases to complete the sentences.

A computer repairman • • a makes plane and hotel reservations.

2 A travel agent • • b serves customers in restaurants.
3 A stockbroker • • c answers telephones and greets people.
4 A receptionist • • d fixes broken computers.
5 A waiter • • e deposits and withdraws money for people.
6 A bank teller • • f buys and sells stock.

C Answer the following questions.

1 What does a doctor do? A doctor takes care of síck people‘

2 What does a pilot do?

3 What does an accountant do?
4 What does a supervisor do?
5 What does a secretary do?
6 What do you do at your job?

D Circle the mistakes. Th en write the correct sentences.

뼈
M뼈
yμy
yt1
∞
c o애oα
co 이r까ker
하r이O아
뼈
mf付빼
t뼈뼈en햄
1램현램냉 bus
빼
s My co-worker often takes busíness tríps

2 A consultants thinks of new ideas.

3 The flight attendant is works very hard.
4 What do a company manager do?
5 The operator does gives out telephone numbers.
6 A deliveryman delivers always packages.

E Talk to your group members. Write each person’s answers .

• 톨웰짧l11-톨뀔함훌-ls 뀔함휠-
you

your best fríend

a tour guide

a salesperson

Unít 05 John manages the office. 4 5

I.'I@;; at lO n2 Nurm"9ft!밴 M펀말I
Li sten to the following conversation. Th en pra다ice it with yo뼈

Sunmin Are you going to China on business?

r I John Yes , I’ m going there next week

Sunmin How much does your plane ticket cost?

John It costs about four hundred dollars.

Sunmin Oh. How much is that in Korean won?

John It ’s about four hundred thousand won.

「 Sunmin How many days are you staying there?

John ’ m staying there for five days.

산민’ 너는 사업 치 중후11 갈 예정이니? / 존 응， 니는 디음주에 그곳에 갈 거야 / 선민 헝꽁료는 얼마니 ? / 존‘ 약 400달러

정도야 / 선민 아， 한국 돈(윈)으로는 얼마야? / 존: 약 40만윈 정도야 / 선민: 얼마 동안 그곳에 머 물 거야?/ 존: 난 5일 동안

그곳에머 물 거야

I Expa에
A R ead the following information.

。 ne 30 ,000 thirty thousand

10 ten 610 ,000 six hundred ten thousand
100 one hundred 17 ,000 ,000 seventeen million
1,000 one thousand 3 ,4 20 ,000
10 ,000 ten thousand three million , four hundred twenty thousand
100 ,000 one hundred thousand 920 ,200 ,000
1,000 ,000 one million nine hundred twenty million , two hundred thousand
10 ,000 ,000 ten million 1 ,200 ,300 ,4 00
100 ,000 ,000 one hundred million 。 ne billion , two hundred million ,
1,000 ,000 ,000 。 ne billion three hundred thousand , four hundred

46 Business English Commu nication 1

B Write the numbers in English.

1 25 ,000
2 1 ,300 ,870
3 500 ,100 ,4 56
4 9 ,876 ,543 ,210
5 12 ,000 ,042
6 764 ,000

C Read the following information.

Talk about Korean and American money like this:

Won u.s. dollars

￦500 five hundred won $0.25 twenty-five cents
￦ 10 ， 000 ten thousand won $1.00 one dollar
￦ 150 ， 000 one hundred fifty thousand won $2.00 two dollars
￦6 ， 000 ， 000 six million won $10.50 ten dollars (and) fifty cents
￦200 ， 000 ， 000 two hundred million won $50.99 fifty dollars (and) ninety-nine cents

D Take some items from your bag. One student is a shopkeeper. The other student is the
customer. Th e customer asks about the price of each item. Th e shopkeeper gives the price.
Use prices in Korean won and American dollars. Write the items and their prices below.
The calc 니 l a tor cost s ten thousand won. / The ca[cu[ato r costs ten do[[ars twenty cents.

파_-_-_‘ 얽I r뿔깡 l

| | 치L 솥 홉펼 」

Unlt 05 John manages the office. 47

 ~ • .. + •..

E Read the following information.

For negative sentences in the present simple tense , use do/does not + verb. Look at the following examples.

1do not have a job. Scott does not know the price.
You do not use your computer. She does not have an appointment
We do not purchase items from that company. The bus does not arrive late.
They do not order many products. The store does not open early

F Read the sentences below. Th en change them to negative sentences.

I attend school at nigh t. 1do not att end school at night

2 Minsu travels to Busan on business.

3 Mr. Lee works at an investment company.
4 The elevator takes you to the tenth floor.
5 The executive drives his car to work.
6 Marcia has a lunch meeting.
7 The employees go to a conference today.
8 The store offers many items for sale.

G Talk to your group members. Write each person’s answers .

1.l펀훨--톨뀔함홉--톨뀔圖훌-
do at work

do at home

study

eat

48 Business English Communication 1

런뭔펜렐
A Look at the picture. Th en answer the questions.

How much does the OVO player cost?

2 How much does the computer cost?
3 How much does the stereo cost?
4 How much does the monitor cost?
5 How much does the VCR cost?
6 How much does the cell phone cost?

B Practice the conversation. Use the information in the box below.

Sunmin 00 you know Trevor Mitchell?

Scott Yes , I do. Why?
Sunmin What does he do?
Scott He is an enqineer.
Sunmin What does he do at his job?
Scott He desiqns cell phones.
Sunmin What is the name of his company?
Scott He works at Elite Enqineerinq.

a stockbroker buys and sells stock Best Investments

an accountant works with numbers GB Consulting

a travel agent sells tour packages Go Travel

Unit 05 John manages the office. 49

 맘꿇훤훨짧II
A Re때
때
a dt산따
빠
he
따
le
e라뻐뻐
fo
여배
O 110
빼 떼떼뼈
w 팽
in
멍
n1핑
엠
g on너내
，
W
빼Tes
N 빠
않
빠stern 뼈
blu
벼l돼삐빼
S인
s펴in
없
없없
le않S잃
e 않scαm
띠띠
u11뻐

In bus
잉iness ， money is very importan t. So be careful and do NOT make mistakes when talking
about money. But remember this: Sometimes people give the exact price. And sometimes they do
NOT give the exact price. Look at the following examples:

Customer: How much does that cost?

Salesperson: It costs forty꺼ve dollars and ninety-nine cents.

Customer: H ow much is that TV?

Salesperson: It ’'s about six hundred thousand wo n.

In the first example , the salesperson gives the exact price. In the second example , the
salesperson does not. He says “ abou t." He either rounds up or rounds down the price.

To round up , do this: When the last number is 5-9 , round up to the higher numbe r.
To round down , do this: When the last number is 0-4 , round down to the lower number.

Look at the following examples:

Rounding Up Rounding Down

$9.95 = about $10 $21.00 = almost $20

W296,000 = around ￦300， 000 #ζ520， 000 = around ￦~500， 000
￦~1 ， 900， 000 = almost ￦2， 000， 000 ￦3， 3 00， 000 = about W3 ,000, 000

B Look at the numbers . Round the numbers up or down.

1 $59.50
2 $187.00
3 $995.00
4 $5 ,800.00
5 ￦ 1 ， 100

6 ￦ 12 ， 350

7 ￦ 1 ， 200 ， 000

8 ￦54 ， 000 ， 000

50 Business Ehglish Communication 1

‘ ‘
 -_ ... _-
Business English Communica tion

힘훤짚맨률
’ • invent 빌뱅하다， ε반하다 • poorly 서툴게
• business letter 사무용 통신문 • perfectly 완벽하게
• brochure 댐플릿 소책자 • outstanding 눈에 띄는 현저한

• fix 수리하다 • terrible / horrible 무서운 끔찍한

• wonderf비 훌륭한 굉장한 • imperfect 불완전한
• accounting 회계， 계산 • communicate 의사소통하다

• purchase 구입하다 • awful 지독한，무서운

• athletic 운동 경기의 ， 체육의 • Chinese characters 한자

• driver’s license 면허증 • be able to -할수있다

• give a presentation 발표하다 • candid 솔직한
• business report 업적 보고(영업 보고) • helpf비 도움01 되는
• How well can you -? 얼D 빠잘~할순있니? • modest 겸손한
’‘ 、““

E짧률렘
Answer the questions.

Q Can you ? A Yes , I can. I No, I can't.

1. surf the Internet 7. order something on the Internet

2. speak a foreign language 8. use a computer
3. drive a car 9. write a business letter
4. invent a new product 10. solve difficult problems
5. repair a copy machine 11 . send a fax
6. edit a report 12. design a brochure

Unit 06 Can you design a webpage? 51

 Conversation 1 Ca n

Li sten to the folloV\빽 conversation. Th en pra따

Sunmin Amy, can you design a webpage?

「 Amy Yes , 1can . 1 can do that

Sunmin Great. And can you fix computers?

Amy Sure. 1 can fix computers. Why?

Sunmin My computer is broken. It ’s not working now.

Amy 1 see. Well , 1am able to help you.

「
Sunmin That ’s wonderfu l. Thanks a lot.

Amy Let ’s go to your desk right now.

선민 에이미 ‘ 웹페 이지 를 디자인할 수 있니 ? / 에이미 응， 할 수 있어 / 선 민 멋지 구나 그럼 컴퓨터를 수리 할 수 있니 ? /

에이미 물론이 야 컴퓨터 를 고칠 수 있어 왜 ? / 선민 내 컴퓨터 가 고장 났어 지금 작동하지 않아 / 에이 미 알겠어 그럼，

내가너 를도울수있겠구니 /선 민 그거 잘됐디 고마워 / 에이미 지금당장 네 책상으로 가지

[ lt!.tlít.m뼈
A Read the following information.

Use can to talk about your skills and abilities. Use can + verb together. Look at the following examples:

I can solve math problems. Amy can design a building.

You can speak English . We can answer the question.

Use cannot to talk about skills and abilities you do NOT have. Use cannot (can ’t) + verb together. Look at
the following examples:

I cannot fly an airplane. Sunmin can ’t fix the coffeemaker.

You cannot understand this. They can ’t purchase the plane tickets.
Minsu cannot use a fax machine. Wecan ’t attend the meeting.

52 Business English Communication 1

B What can you do? Ask and answer questions about your skills and abilities.

My Work Skills and Abilities My Creative Skills and Abilities

- I can use a computer. - I can think 01 new ideas

My Athletic Skills and Abilities My Other Skills and Abilities

- I can play soccer. - I can drive a ca r.

C Read the following information.

Answer “ Can you -?" with “ Yes , I can ," or, “ No , I canno t." BUT... Give lon9 answers. Long answers give
more information. Look at the following examples:

Q Can you speak Chinese? A Yes , I can. I love Chinese.

A No , I canno t. But I can speak English.

Q Can you drive a car? A Yes , I can . I have a driver ’s license.

A No , I can ’t. But I want to learn.

D Answer the questions. Give long answers .

Can you use a computer?

2 Can you repair a copy machine?
3 Can you speak Japanese?
4 Can you give a presentation in English?
5 Can you write a business report?
6 Can you make a computer chip?

Unit 06 Can you design a webpage? 53

[~뼈
Listen to the following conversation . Th en pra따

Minsu , can you speak Chinese?

( 1 Mi빠 얘s， I can speak Chinese

Amy How well can you speak it?

Minsu I can speak Chinese very wel l. Why?

Amy A client is coming from China.

Minsu Okay, I can talk to him.

「 Amy That ’s great. Oh , how well can you speak German?

Minsu Sorry. I can ’t speak German at al l.

에이미 :민수，중국어 할 줄 아니 ?!민수.응， 중국어 로말할수있어 / 에이미 얼마나 잘 중국어 를말할수있니 ?!민수‘ 나는

중국어 를 매우잘 해 왜 ?! 에이미 :고객 한 분이 중돼l서올거 야 / 민수: 좋아내가 그럼그분과이야기 할수있어 / 에이미 :

잘됐다 아， 독일어 는얼마나 잘하니 ?! 민수 미 안하지 만 독일 어는전혀 못 해

: l!nE뼈
A Read the following information.

You might say, “ I can speak English ." BUT... Can you speak English weli? Or can you speak English
poorly? Always explain how well you can do something. Look at the foliowing examples:

農홉뿔뿔聊톰훨聊禮聯繼織聯變縣鍵
뼈

때- 매-
-

에- 깨
--띠 ---

p
때-

v
。」

- - -
not we Ll not a bit
e
때

V
<
be terrible at + ve rb -ing
-

-
- p」

빼-

ku M
-

때-

be horrible at + ve rb -in g
하하 -
뻐-

-
-ιu

-
뻐
뼈

p -H
υ

be imperfect at + ve rb -ing
-하
애

‘
때

- -
떼

LuP)
-

be poor at + verb -in g

ι

I can use a computer well. I can ’t understand the meaning very wel l.
Scott can speak Spanish perfectly. Minsu can 't drive a bus at al l.
John is good at managing the company They are bad at writing.
Sunmin is excellent at doing her job. We are awful at fi xing the compute r.

54 Business English Communication 1

B Answer the questions .

1 Can you type well? Yes , I can. I am good at typing

2 Can you write English well?

3 Can you communicate with others well?
4 Can you explain ideas well?
5 How well can you do your job?
6 How well can you manage an office?
7 How well can you help others?

C Are the following sentences positive (P) or negativ e (N)?

1 _ _ She is horrible at surfing the Internet

2 __ John is bad at speaking Korean.

3 _ _ They are great at giving presentations.

4 _ _ Sunmin is good at making friends.

5 _ _ He is awful at solving math problems.

6 _ _ We are excellent at doing our jobs

D Talk to your group members. Write each person’ s answers .

ll톨렐뭔휩-- . .톨뀔뭘훨-l 햄헬뀐룹-

do your job

speak English

write Chinese characters

use a computer

E Read the following informati on.

Use be able to to talk about your skills and abilities. Its meaning is very similar to can . Use not be able to to
use the negative form. Look at the following examples:

Q Are you able to drive a van? A Yes , I am . I can drive a van.

Q Is he able to come to the meeting? A Yes , he is. He can come to the meeting.
Q Are you able to download the file? A No , I'm not. I can ’t download it.
Q Is she able to read French? A No , she isn ’t. She can't read French.
Q What are you able to do? A ’ m able to complete the project

Unit 06 Can you design a webpage? 55

F Answer the questions.

1 Are you able to speak a foreign language? Y'e s, I am. I can spea k English

2 Are you able to work quickly?

3 Are you able to make friends easily?
4 Are you able to ride a bicycle?
5 What kind of work are you able to do?
6 What kind of webpage are you able to design?
7 What kind of vehicle are you able to drive?
8 What kind of food are you able to make?

G Complete the sentences. Use can , cannot , be able to , or not be able to.

1 I repair a computeι

2 I speak Chinese perfectly.

3 I type in English
4 I design new buildings.
5 My co-worker do his/her job very wel l.
6 My co-worker give very good presentations.
7 My boss manage employees wel l.
8 My boss be very helpfu l.

H What can each person do? Match the phrases to make complete sentences.

The pilot • • a is great at running an office.

2 The construction workers • • b is able to find any place in Seou l.
3 The taxi driver • • c are great at usíng computers.
4 The cook • • d is able to fly an airplane.
5 The accountant • • e is able to work well with numbers.
6 The manager • • f are good at building new places.
7 The programmers • • 9 is wonderful at making Italian food.

56 Business English Communication 1

런뭔펜11
A What can they do?

What can Sunmin do?

2 What can John do?
3 What can Minsu do?
4 What can Marcia do?
5 What can Scott do?

B Practice the conversation. Use the information in the box below.

John Minsu , can you make PowerPoint presentations?

Minsu Yes , I can.
John How well can you do that?
Minsu I can do that 얻마쁘멘.
John Great. I have some work for yOU.
Minsu No problem.
John Oh , my fax mach i n~ is broken . Can you fix it?
Minsu No , I can ’t. I can ’t do that at al l.

amm am [~lm]i'IIi'r:l

type well telephone

use Microsoft Word perfectly computer

design a brochure excellently monitor

Unit 06 Can you design a webpage? 57

많꿇웰편11I
A Re
때 때
a dt뾰
뾰
hle
반단
e밟fo11
이에110
뼈 떼뺑
w in
맹
n1핑
gon너내
빠
WN
따
ITe
뼈얹
e
뻐stern
안얹때
rn 뼈
btu
따1잭S잉
떠iness cαcu
때1

Peop
미le often ta
히메Ik about their ab
미비띠Ii따때
il i까ties.
때 BUT. .. Sometimes people are very modest. In other words ,
maybe they do something well , but they say, “ 1can ’t do it."

In Western business culture , this is not always good. It is nice to be modest. But you should also
talk about your abilities. Look at the following examples:

Western Style

Judy: Scott, can you read Spanish?

Scott: Yes, 1 can. 1 can read Spanish very well.

Korean Style

Judy: Minsu, your English is really goo d.

Minsu: NIα 1 speak English very poorly.

Scott says he can read Spanish very wel l. Minsu says he cannot speak English wel l. BU T. .. Minsu
is being modest. Actually, he can read English very wel l. In Western culture , being too modest is
bad. Remember, companies want to know ALL of your abilities. So , don ’t be modest. Be honest.
Say, “ 1can do this very well ," or “|’ m excellent at that."

B Are the people modest (M) or candid (C)?

_ __ John is excellent at golf. He says , “ 1can play golf very wel l."
2 Sunmin can cook very wel l. She says , “ 1am bad at cooking."
3 Scott can fix computers. He says , “ 1am poor at fixing computers."
4 Marcia is great at making friends. She says , “ 1can make friends easily."
5 Minsu can speak Chinese and Russian. He says , “ 1am bad at learning languages."
6 Amy can design webpages. She says , “|’ m great at designing webpages."
7 Soohee can give good lectures. She says , “ 1can lecture to people very wel l."
8 Chulsu can answer questions very wel l. He says , “ 1 cannot answer many questions
wel l."
E뀔훨뭘톨I
• look like -처럼 보이다 • pigtails 앙갈래머리

• wear 입다 • has - on -를입고 있다

• height 신장， 높이 • specific 명확한 뚜렷한

• How tall are you? 너는 키가 몇이니? • undershirt 속셔츠， 내의

• handsome 잘생긴 • long-sleeved / short-sleeved 긴 소매의 / 짧은 소매의

• cute 귀여운 • khakis 카키색(황갈색)의

• ugly 못생긴 • sundress 여름용드레스

• above-average 평균 이상의 • sneakers 스니커즈， 운동화

뼈뼈

• below-average 평균 이하의 • accessones 액세서 리 ， 장신구

쐐
셔띠웨

--
매에

I ”””
• bald 대머리의
• a shaved head 삭발한 머리 ”’
k l
l

맨랜펜젠l
What do they l ook like? What are they wearing?

What does the man look like?

2 What is the man wearing?
3 What does the woman look like?
4 What is the woman wearing?

Unit 07 What does she look like? 59

; Conversatlon 1 Describin Peo le I
Listen to the following conversation. Th en pra다ice it with your partner 숭짧훤

Scott ’ m meeting Soohee at the airport. But I don ’t know her.

「 Minsu I know her. We went to the same university.

Scott Well ... What does she look like?

Minsu She ’s very pretty.

Scott Okay. How tall is she?

r Minsu Hmm ... She ’s average-heigh t.

Scott And what kind of hair does she have?

Minsu She has long , straight black hair.

Here ’s a picture of her.

스갓 공형에서 수희 씨를 마중하려고 하는데 그녀를 모르겠어 / 민수 내가 알아 우리는 같은 대학을 다녔거든 / 스갓 글

쩨 그녀는 어떻게 생겼니? / 민수 그녀는 꽤 예뻐 / 스컷 그래 키는 얼마나 되니? / 민수 흠 보통 키야 / 스갓 어떤

스타일의 머리야? / 민수 길고 검은 샘의 곧은 머리야 여기 그녀의 사진이 있어

; ~빼
A Read the following information.

For looks , people usually talk about four things: looks , height , hair , and age. Look at the following questions:

What do you look like? What does he/she look like?

How tall are you? How tall is he/she?
What kind of hair do you have? What kind of hair does he/she have?
How old are you? How old is he/she?

60 Business English Communication 1

B Look at the pictures.

빼 때때
뼈
내 때
섰
E ‘1 JW

?그
E j

떼
t

때때
a b e Jm e L” t

ι”
ι
때
Q
b t

띠
e Ln

ι”
A

4
He ’s short He’s medium-height He ’s tal l.
He ’s a short man . He ’s average-heigh t. He ’s a tall man .

i 훌쩍흩 r- Extra Hair Words

bald
a shaved head
should er- length hair
a ponytail
pigtails
Q -
‘~‘- -• '"'

He has short She has medium-Iength , She has long ,

black hair. wavy blond hair. curly brown hair.

껴파~ 緣;:~ r Extra Age Words

in hi s tee ns
in her thi rties
in hi s fifti es
in her seve nties
in hi s eig hti es
= !!!9 .‘-.
He is in his twenties She is in her forties. She is in her sixties.
He is young. She is middle-aged . She is elderly.

C Complete the sentences .

I am . (Iooks)

2 lam (heig ht)

3 I have . (ha ir)

4 lam . (age)

Unit 07 What does she look like? 61

，s.u@;때[.] ••&1빠~빼
Li sten to the following conve

Sunmin Look at Mr. Kim over there.

r I John Who is he? What is he wearing?

Sunmin He ’s wearing a white button-down shirt and black suit pants.

John Is he wearing a red tie?

Sunmin No , that ’s Mr. Park. Mr. Kim has a blue tie on .

John Ah , yes. I see him . He ’s wearing glasses

r and a watch , right?

Sunmin Exactly. That ’s Mr. Kim.

John Okay. Let ’s go talk to him now.

~ ‘ ~ _/

선민 저기 김 선생님을 봐 / 존 그가 누군데? 월 입고 있니 7/ 선민 그는 흰색 버튼 다운 셔츠와 검은색 정장 바지를 입었어

/ 존: 빨간색 넥타이를 댔니 7/ 선민， 아니 l 그 분은 박 선생님이야‘ 김 선생님은 파란색 넥타이를 했어 / 존 아， 그렇구나‘ 그가

보인다 안경과 손목시계를 차고 있지 ， 그렇지 7/ 선만 맞아 그 분이 바로 김 선생님 이 야 / 존‘ 알겠어 지금 가서 그와 이야기

「 를니누어뾰}

[ ~빼
A Read the following information.

For clothes , people usually just ask one question: “ What are you wearing? " or “ What is he/she wearing? "
BUT.. . You can also ask questions about specific clothes. Look at the following questions:

What kind of shirt are you wearing? What kind of sh 바 is he/she wearing?
What kind of pants are you wearing? What kind of pants is he/she wearing?
What kind of shoes are you wearing? What kind of shoes is he/she wearing?

62 Business English Communication 1

B Look at the pictures. πlen practice clothes words .

Men's Clothes Words

a SUlt a vest a tie / a necktie
a tuxedo a three-piece suit a bowtie

Men ’ 5 Shirts Words

an undershirt a long -sleeved shirt
a short-sleeved sh irt
a butlon-down shirt
a dress shirt
a shirt / a polo shirt

Pants Words o
11\ 파펴
slacks khakis shorts
dress pants / suit pants jeans pants

Women's Clothes Words

a miniskirt
a dress
a SU lt
a ski rt / a mini skirt
a sundress
a blouse 밟돼 m 짧뤘
Shoes Words
loafers sandals sneakers
dress shoes hee ls / high heels shoes

C Answer the questions .

What are you wearing now?

2 What kind of shiη are you wearing?

3 What kind of pants are you wearing?

4 What kind of shoes are you wearing?

D Talk to your group members. Write each person’ s answers.

繼“iií!m찢""쩡
‘ 씨 ;ι11
‘、.，默r짤111댔
1‘、?ι이 ↑I섯앓
ιR끼e했샤 r:um r:m _1 r;nm r:m ø
!mIB했짧않셈11펴， ι αιι
. .

.. 잠 、싫
[;llII;l'?'l"ijIé]

kind of shirt

kind of pants

kind of shoes

Unit 07 What does she look like? 63

E Read the following information.

Always say the color of the clothes. Look at the following examples:

I am wearing a white buUon-down shirt. John is wearing a green and blue polo shirt
She is wearing a red blouse. Minsu is wearing black dress shoes

Also , many people wear accessories. Look at the pictures:

a watch glasses / spectacles

\/
a necklace
짧짧 j

earnngs

a bracelet a belt a hat cufflinks

F Answer the questions .

What accessories are you wearing?

2 What accessories is your partner wearing?

3 What color shirt are you wearing?

4 What color shirt is your partner wearing?

5 What color pants are you wearing?

6 What color pants is your partner wearing?
7 What color shoes are you wearing?

8 What color shoes is your partner wearing?

64 Business English Communication 1

톰꽤m멘l

A Look at the picture. Th en answer the questions.

John Marcia Sunmin Minsu

1 What does John look like?

2 What is John wearing?
3 What does Marcia look like?
4 What is Marcia wearing?
5 What does Sunmin look like?
6 What is Sunmin wearing?
7 What does Minsu look like?
8 What is Minsu wearing?

B Practice the conversation. Use the information in the box below.

게ny 00 you know Rick Oysinger?

Sunmin Yes , 1do.
Amy What does he look like?
Sunmin He is tal l. And he has brown hair.
Amy Is that him over there?
Sunmin Yes , it is. He ’s wearing ~ blue suit and a red necktie.
Amy He looks very nice.

Iimmill imIj ~

very tall short , straight black hair a white button-down shirt

short curly brown hair a black vest

medium height blond hair a polo shirt and khaki pants

Unit 07 What does she look like? 65

 많꿇뭘펼필.
A Re때
때
a dt따
he
바
e라f삐o
이뻐110
에 뼈 떼in
w 명
1핑gon너，
W
싸Te
N냄빠
e않
뻐stern
안얹때
rn 뼈
blu
많l엽떠떼
S밍
않in
없
않짧
lee않s앓
짧scαm
띠비
ul괴1때

In Korean cαωu
비j씨I싸tu
마
jπre ， people often ask very personal questions. However, in many Western cultures ,
people often do NOT ask very personal questions. In Western cultures , there are many bad
questions. Asking a person about his or her age , height, weight , and other personal information
is bad. Here are some examples of bad questions:

H ow old are you?

H ow tall are you?
How much do you weigh?

At a first meeting , NEVER ask these questions. Of course , in Korea , age is very importan t. But
most Westerners do not care about age. It is NOT important to them.

Also , Koreans sometimes ask about a person ’s blood type. Most Koreans know their blood type.
Most Westerners do NOT know their blood type. To them , the question is a little strange.

B Are the fo11owing questìons okay (0) or not okay (NO) in Western culture?
•

What does he look like?

2 How much do you weigh?
3 What is your height?
4 What kind of hair does she have?
5 Are you 45 years old?
6 How old is she?
7 What ’s your blood type?
8 What are you wearing?

~ 66 Business 'Ehglish Communioation 1 ‘

 E과웰렐뀔훨
’ • You look-.
• finish 끝내다
너 ~해 보인다 • manual
• solve
소책자， 펀람

풀다1 해결하다

• pleased 기뿐 만족스러운 • discuss 논의하다1 토론하다

• carry 나르다， 운핸페 • take a coftee break 커피를 마시며 잠시 쉬다

• pattern 무늬， 양식 • go on vacation 휴가 가다

• remember 71 억승따 • graduate 졸업하다

• bring 가져오다， 데려오다 • get 얻다. 입수하다

• forget 잊다 • pay ralse 임금 인상

• wake up 일어나다 • ring 울리다

• current 지금의 ， 현재의 • package 꾸러미， 소포
····
빼 때
빼 ·웹

느
쪽
어
어

{‘
2
• How long-? 얼디에오래 -7
빠
떠
끼

계
야「
U이
에
서

CO
--

며。

C
• refer 나타내다， 언급하다
’’ M M t
싹

다
α@
도

~
。

’ ‘ • disappear 사라지다
찌

m
냉

ll
e mx
띄

1
--

’ 1
• military time 군대 상의 시간
l
‘ @

E웰밸힘
Practice the conversation with your partner.

A What did you do yesterday?

B 1walked home last night.

lE훨웹웹파圖힘l
·g홉웰떨륨룹웰함랩.

lI렐웰렐멸렐圖톨l

l댈웰핑폐-

Ulllt 08 I stayed at the office late last Il ight. 67

「-빠s혀a따헬때t센때i삐[iJíl삐Iíl매
iallj까깨Ia4i:ltti ~피m
빼뼈빠~삐
p비~민I뼈 l
Li sten to the follow ing conver

Amy You look tired. Are you okay?

「 Sunmin I stayed at the office late last nigh t.

Amy Really? Why did you do that?

Sunmin I worked on that big pr이 ect with Minsu.

Amy Did you finish it?

r Sunmin Yes , we did . We finished around 10 PM .

Amy That ’s great. Was the boss happy?

Sunmin Yes , he was . He was really pleased

with our work.

에이미 너 피곤해 보이는구나 괜찮아? / 선민 난 어 -"11 밤 늦게까지 사무실에 있었어 / 에이미 정말? 왜 그랬어 ?j 선민

민수와 함께 큰 프로젝트를 했어 / 에이미 그것을 끝냈어? / 선민 웅， 끝냈어 우리는 거의 밤 10시에 끝냈어 / 에이미: 잘

했구나 사장님께서 기뼈히셨어?/ 선민 웅， 우리 일에 정말 만족하셨어

[ ~뼈
A R ead the following infor mation.

Talk about past activities and actions with the past simple tense. In English , there are regular verbs and
irregular verbs. Add -ed to the ends of regular verbs to make the past simple tense. Look at the following
examples:

love • loved carry • carried stop • stopped

ask • asked try • tried play • played

Irregular verbs do NOT follow a pattern. You must remember the past tense forms of irregular verbs. Look at
the following examples:

do • did go • went make • made

come • came begin -• began teach • taught
run -• ran write • wrote read • read

68 Business English Communication 1

B Write the past tense f orms of the following verbs.

1 study 2 remember 3 become

4 give 5 start 6 sleep
7 bring 8 forget 9 have
10 arrive 11 drink 12 wake Up

C What did you do yesterday? Write sentences . Th en talk to your partner.

Q What did you do yesterday at 7:00 AM? A I woke up yesterday at 7:00 AM.

률웰훨I 톨웰꽤l
톨휠룹률l 톰훨뀔힘l
톨웰훨. l웰훨.
톰훨필l 톨훨훨힘l

D Answer the questions .

1 What did you do last weekend?

2 What did you do at work yesterday?
3 What did you eat for lunch today?
4 Who did you meet last week?
5 Who did you talk to on the phone today?
6 Where did you go last night?
7 Where did you go to school?
8 When did you start your current job?

Unit 08 I stayed at the office late last night. 69

[ Conversation 2 Askin Q따m 피 -훤급m혹
Listen to the following conversation. Th en pra따

What time did you come to work this morning?

r ，~ Scott I arrived at seven 0 ’ clock

Minsu Wow. Why did you come so early?

Scott I had an important meeting with a customer.

Minsu Which customer did you meet?

Scott I met Soohee. We talkèd about a future sale.

「 Minsu Did you sign a contract with her?

Scott Not yet.

민수 오늘 아침애 몇 시애 출근했니 7/ 스갓: 나는 7시 정킥에 도착했어 / 민수， 우와 왜 그렇게 일찍 왔어 7/ 스갓. 고객과 중

요한 회의가 있었어 / 민수· 어떤 고객을 만났나 7/ 스컷· 수희 씨를 만났어 선물매매에 관해 이야기를 나누었어 / 민수 그녀

와 계약서에 서명했어 7/ 스갖 아직 안 했어

[ Expand Yo뼈

A Read the information below.

People often ask questions in the past tense. Many questions use what or which . Also , these questions often
have a noun. Use what + noun or which + noun to ask these questions. Look at the following examples:

Q What conference did you attend? A I attended the IT conference.

Q What manual did you read? A I read the computer manua l.
Q What time did you finish work? A I finished work at seven thirty.
Q Which customer did you eat with? A I ate with Mr. Choi.
Q Which building did you go to? A I went to the building in Jamshil

70 Business English Communication 1

B Look at the words below. Make questions with them. Th en write the answers.

Q person / call / this morning A I called Janet this morning.

• Which person did you call this morning?

1 meeting / attend / at 11 :00

Q A

2 problem / solve / yesterday

Q A

3 e-mail / send / recently

Q A

4 new employee / meet / this morning

Q A

5 subject / discuss / with your boss / today

Q A

C Circle the mistakes . Th en write the correct sentences.

John did went to Daegu this morning.

2 What time did Sunmin come here tomorrow?

3 Minsu finish the report last night.
4 Which did you meet customer last week?
5 Amy was had lunch with her co-workers.
6 What did you did yesterday?

D Read the following information.

Look at the past time expressions:

at 7:00 7시에 around 10:30 1 0시 30분 경 yesterday 어제

yesterday morning 어제 아침 last night 어셋 밤 last Monday 지난 월요일

last week 지난 주 last month 지난 달 2 weeks ago 2주 전

3 months ago 세달 전 5 years ago 5년 전 in the past 과거에

Always use these expressions at the END of the sentence. Look at the following examples:

Minsu took a coffee break around 10:30. Sunmin went on vacation last Monday.
Scott called the office ten minutes ago. John came to Korea 5 years ago.

Unit 08 I stayed at the office late last nigh t. 71

E Answer the questions .

1 When did you graduate from high school?

2 When did you take a vacation?
3 When did you go on a business trip?
4 When did you get your first job?
5 When did you get a pay raise?
6 When did you arrive at work today?
7 When did you take a taxi?
8 When did you go to the airport?

F Complete the sentences. Use the words yesterday , last , and ago.

The telephone rang just two minutes

2 The package arrived in the mail mornlng.
3 That company signed the contract with us March.
4 Minsu took a trip to the United States four months
5 How long did you stay here night?
6 What did Marcia say to you ?

G Complete the sentences.

1 last nigh t.
2 two days ago.
3 last weekend
4 three weeks ago.
5 last year.
6 ten years ago.

H Talk to your group members . Write each person’s answers.

ll톰편훨뀔. .ll톰렐훨훌~!-톨웰뀔힐-
study at school

eat for breakfast

do at work last week

forget to do today

72 Business English Communica!ion 1

톰m매!I

A Put the words below in the correct order.

1 this / the / they / went / morning / to / airport

2 TV / saw / news / 1/ ago / five / on / minutes / the

3 Minsu / in / in / past / lived / Daegu / the

4 Mr. Kim / 9:30 / telephone / called / around / on / the

5 customer / two / we / to / the / ago / days / talked

6 week / last / read / contract / the / she

B Practice the conversation. Use the information in the box below.

John What did you do 뾰한닫여ßY?

Minsu 1finished that report.

John Excelien t. Did you do anything else?
Minsu Yes , 1also met with AmV.
John What did you talk about?
Minsu We discussed 0ur new proiec t.
John How did that gO?
Minsu It was great. We had a productive meeting.

l lliif:l ~ mmri
this morning had a meeting with Soohee a contract

last week visited a client ’s office our latest product

on Tuesday talked to Scott several issues

Unit 08 1stayed at the office late last nigh t. 73

 많꿇뭘펀필.
A Re
때 때
a dt따
뾰
hle
화라f뻐
e 이에
o 110
뼈 떼뺑
w in
앵
n1핑
g or애estern
때
m
안rn 뼈
blu
않l퍼s잉
뼈iness cαcu
뻐1

Peop
미le often ta
려Ik about ‘“‘ Korean Time." This refers to Koreans often being late. Many times ,
Koreans are thi 야y minutes or an hour late to meetings or other appointments. Koreans themselves
call this Korean Time. It is slowly disappearing. But it still happens sometimes.

BUT... In Western business culture , people say, “Time is money." This means: Don ’t be late. Time
is very important to Westerners. In fact , many Westerners arrive at their appointments 5 or 10
minutes early. Maybe their appointment is at 3:00. But they will arrive at 2:50 or 2:55.

Also , Koreans often use military time. Instead of 2:00 PM , they may write 14:00. Or they write
20:00 instead of 8:00 PM. Westerners do NOT often use military time. It usually only appears at
airports.

B Change the military times into standard times.

1 23:00 eleven PM
2 03:30
3 13:00
4 21:15
5 05:45
6 19:00
7 17:30
8 22:10

74 BusinesS Ehglish Communioation 1

+- ... .,;..

English Comm

R훤렘많톨l
’ • commute 통근응되 • totally 전적으로 아주
• do a job interview 구직 면접을 때 • agree 동의하다

• dislike 싫어하다 • magazine 잡지

’ • hate 미워하다， 혐오하다 • play the stock market 주식 투기를 승따

• can ’ t stand 견딜 수 없다 • chat 잡답수다

• hours (영업)시간 • machine 기계
• unfriendly 불친절한 • phrase 구
• broken 부서진， 고ε}난 • common 공통의

• office space 사무 공간 • similar 비슷한

• loud noise 큰 소음 • combine 결합시키다 합병시키 다

• prefer 선호하다 • suburb 교외

• talkative 수다스러운 • reject 거절응메
• transportation 수승， 교통수단 • offer 제공하다

‘…-.-…uι ... - . . -. ... ‘----- -"""，~-*-.-.，--~_..-.._---"""""----，，，，，，-.• ---，，-，，--，‘-~..... _. . .-----‘~~~~ .-.- …

---..,- -…‘μ..J)

맨땐멘JI
Answer the questions with a partner. Use the expressions below.

Q Do you like ?
A Yes , I do. / I like it a little. / I think they are great. / I love it.
No , I don ’t. / I dislike it. / I hate them. / I can ’t stand them.

your job 6 to attend meetings

2 your co-workers 7 to work overtime
3 your boss 8 going to company get-togethers
4 your morning/evening commute 9 solving problems
5 your salary 10 doing job interviews

Unit 09 I like to meet new customers. 75

i Conversatlon 1 likes and Dislikes I

따
Lμ
i엽S얀
파빼
t얹
뾰만n
e 얹빠
toπ1
to
야t산뾰
hle
반
뾰라
e밟뻐
f이l에lo
o 뼈 떼in
w 앵
19 conve
1핑

John Minsu , do you like your job?

「 Minsu Yes , 1 do. My job is great. 1 really like it.

John That ’s good. Why do you like it?

Minsu 1 like my co-workers. 1 also love the hours.

John What do you dislike about your job?

r Minsu Hmm ... That ’s a good question.

John Is there anything you dislike?

Minsu 1 dislike the commute here. The company is far from my home.

존 민수， 너 는 네 직업이 좋아?/ 민수’ 응， 좋아 내 직업은 흘륭해 난 이 직업이 정말 좋아 / 존 잘됐구나 왜 이 직엽이 좋아?

/ 민수 난 내 동료들이 좋고 그 시간틀을 좋아해 / 존 네 직엽에서 네가 좋아하지 않는 것은 뭐야7/ 민수 웅‘ 좋은 질문이다

/ 존 좋이송찌 않는 게 없어?/ 민수‘ 난 통근하는 것이 싫어 회λ까 집에서 너무 멀어

111뼈핀 Knowledge 1
A Read the following information.

People often talk about their likes and dislikes. Use words such as like , love , don ’t like , dislike , and hate to
talk about your likes and dislikes. Look at the following examples:

Sunmin likes her salary. John doesn ’t like the commute.

Minsu loves his job. Marcia dislikes unfriendly people.
Scott really likes his customers. Amy hates broken copy machines.

76 Business English Communication 1

B Complete the sentences. Use like , love , don ’t like , dislike , or hate.
41
many people at my company.
끼ζ

business trips.
끼‘
〕

my office space.
4 My co-worker his/her job.
5 My co-worker loud noises.
6 My boss most of his employees.

C Answer the questions.

Q 00 you like breakfast meetings or lunch meetings? A I like lunch meetings.

Q 00 you prefer buses or taxis? A I prefer buses.

00 you like work or school?

2 00 you like cell phones or office phones?
3 00 you like newspapers or magazines?
4 00 you prefer your boss or your co-worker?
5 00 you prefer a high or a low position?
6 00 you prefer a big salary or a long vacation?

D Read the following information.

Use “What kind(s) of - do you like/dislike?" to ask more specific questions about likes and dislikes. Look
at the following examples:

Q What kind of job do you like? A I like engineering jobs.

Q What kind of co-worker do you dislike? A I dislike talkative co-workers.
Q What kind of drink do you prefer? A I prefer coffee.

E Answer the following questions.

What kind of computer programs do you like?

2 What kinds of job activities do you like?
3 What kind of manager do you like?
4 What kind of get-togethers do you dislike?
5 What kinds of transportation do you not like?
6 What kind of meetings do you hate?

Unit 09 I like 10 meel new cuslomers. 77

[ 때on 2 Li kes and Disli뚫 m I
Li sten to the following conversation. Th en pra다ice it with your partner. ~짧웰

Sunmin Scott , do you like being a salesman?

r; Scott Yes , I do. I love selling our company ’s products.

Sunmin What else do you like about it?

Scott I like to meet new customers , and I like to

travel a lot.

Sunmin 00 you like staying in the office or traveling?

r Scott Well , llike the office , but Ilove traveling.

Sunmin Yeah , I think you have a great job.

Scott I totally agree.

선민 스킷， 너는 영업사원인 것이 좋아? / 스갓 그래. 나는 우리 회사 제품을 파는 것이 좋아 / 선민 또 다른 어떤 점이 좋아?

/ 스컷 나는 새로운 고객을 만나는 것을 좋아하고， 출장을 많이 다니는 게 좋아 / 선민; 사무실에 있는 것이 좋아， 아니면 출
장을 가는 것 이 좋아?/ 스킷 글째， 니는 사무실을 좋아하지만출장을 더 좋아해 / 선민 그래， 내 생킥에 넌 좋은 직업을 가진

「 것 같아 / 스갓 전적 a로 동감이야

m
Ef.3 , ;r, I"I)! i' ~ ;r, WlÆGII]
A Read the information below.

Sometimes people say, “ Ilike + noun ," or, “ I don ’t like + noun." BU T. .. Other times , people make sentences
using verbs. Sometimes you can use , “ I like to + verb ," and , “ I don ’t like to + verb." Look at the following
examples:

I like to write reports. Sunmin does not like to visit the bank.
Scott likes to trave l. Minsu does not like to send e-mai l.
Amy likes to design webpages. They don ’t like to take the subway

78 Business English Communication 1

B An swer the questions.

1 What do you like to do at the office?

2 What do you like to do on your computer?
3 When does your boss like to leave work?
4 What activity do you not like to do?
5 Where do you not like to gO?
6 Which person do you not like to call?

C Read the following information.

You can also use , “ I like + verb -ing ," or, “ I don ’t like + verb -ing ," to talk about your likes and dislikes.
Look at the following examples:

John likes coming to work early. I don ’t like watching the news.
Minsu likes reading magazines. Marcia doesn ’t like going to the factory.
Sunmin likes playing the stock market Scott dislikes driving his car.

o Answer the questions .

1 What do you like talking about?

2 What do you like eating for lunch?
3 Which place do you like visiting on vacation?
4 What machine do you not like repairing?
5 What clothes do you not like wearing?
6 Where do you dislike having meetings?

E Circle the mistakes. Th en write the correct sentences.

The manager dislike writing reports.

2 Ilike to coming to work early every day.
3 The banker is likes counting money.
4 Sunmin does not to like to take taxis.
5 We like watch the news on television.
6 They are dislike calling the repairman.

Unit 09 I like to meet new customers. 79

F Read the following information.

Use conjunctions (접속사) to combine words , phrases , and sentences with one another. Three common
conjunctions are and , but , and or. Use and to combine similar expressions. Use but to combine different
expressions. And use or to give a person a choice. Look at the following examples:

Sunmin and Minsu work on the third floor.

John likes traveling , and Scott likes traveling , too.
Amy likes to take the bus , but Marcia likes to take the subway
Do you work in Seoul or in IIsan?
He studies either management or accounting

G Complete the sentences. Use and , but , or or.

I am going to Busan this weekend , my friends are staying home.

2 Both Scott John are from the United States
3 Sunmin likes to work , Minsu likes to work , too.
4 00 you like typing writing reports?
5 Amy arrives at nine in the morning , Marcia arrives at eight thirty.

H Combine the two sentences into one. Use and , but , or or.

John works in Seoul. Sunmin works in Seoul.

2 I drive my car to work. Soohee doesn ’t drive her car to work.

3 We live in the suburbs . Minsu lives in the suburbs , too.

4 00 you study English? 00 you study Chinese?

5 Marcia has a house. Marcia has an office.

Match the phrases to make complete sentences .

___ Amy likes to read magazines , A but he likes checking his e-mai l.
2 _ _ _ Scott dislikes driving to work , B but she doesn ’t like to read newspapers.
3 _ _ _ Sunmin loves going to meetings , C but she dislikes going to conferences.
4 _ _ Does John like to visit Europe , o or does he like visiting Asia?
5 Minsu doesn ’t like surfing websites , E and he dislikes taking the subway, too.
80 Business English Communication 1
런뭔펜.
A What do they like?

John Minsu Marcia

Scott Amy Sunmin

1 What does John like to do?

2 What does Minsu dislike doing?
3 What does Marcia love doing?
4 What does Scott not like to do?
5 What does Amy like doing?
6 What does Sunmin dislike doing?

B Practice the conversation. Use the information in the box below.

Sunmin Do you like brochure A or brochure B?

John Hmm ... I Q얻훤r brochure B.
Sunmin So I do. I like its colors a lot.
John What about the other brochure?
Sunmin I dislike the qraphic~. They don ’t look nice.
John Do you dislike anything else?
Sunmin I can ’t stanQ the pictures. They look terrible.
John I agree. Let ’s use brochure B.

lII!(;l ~ Iι강Iι?
찌 ’1 ιrι II1IIν ι
~’ρ
~ ,

like the fonts hate

love the size really don ’t like

really like the descriptions don ’ t like

Unit 09 I like to meet new customers. 81

 꿇앓웰훨짧II
A Re때
때
a dt난따
he
없라뻐
e fo1
이에
O 110
빼 삐in
w 앵
1핑gon너，
W
빼Te
N않빠
e얹
빠stern
안얹때
rn 뼈
btu
따lS
펴삐빼
S인in
없
없않
le않S잃
e 짧s cu
떠
1괴1뻐

In Korean cαu
내
Jlturπre ， it is p이 ite to reject something the first time a person offers it. In fact , many
times , a Korean will say “ No" twice. The third time , a Korean will accept an offer. Look at the
following example:

Sunmin: Do you want some juice?

Minsu: No, thank you.
Sunmin: (10 seconds later) N 0 , really. Please have some.
Minsu: No. That ’s okay.
Sunmin: (10 seconds later) 1 insist. Have some juice.
Minsu: Sure. That would be great.

BU T. .. In Western cultures , people will accept an offer the first time a person makes it. For
example , perhaps a person offers a Westerner some coffee. The Westerner will often say, “ Yes ,
please. I would like some." However, maybe the Westerner will say, “ No , thank you." You do NOT
have to offer coffee again . The Westerner will think this is strange.

B Comp1ete the fo11owing conversations. Use the sentences in the box.

Are you sure? Yes , please. 00 you want some?

Just have one cookie. 00 you want some coffee?

Western Conversation 2 Korean Conversation

John: I’ m thirsty. How about you? Soohee: I made some cookies.
Scott: I’ d like something to drink. Sunmin: Oh , no , thank yOu. I’ m ful l.
John: Okay. Soohee: The cookies are
Scott: |’ d love some really good.
coffee. Sunmin: Yes , I’ m sure. But thanks for the offer.
Soohee:
Sunmin: Okay, I will have a cookie.

82 B떠 ness . En g1ish Communication 1

 u“헤삐빼l
• lend / borrow 빌려주다 / 빌리다 • take a message 메시지를 남기다

• quickly 빨리 • day off 하루의 휴가

• No problem. 문제 없어 • workday 직법일， 근무일

• make a request 요청하다 • visit 방문하다

• do - a favor 무탁을들어주다 • take - off 휴가를 내다

• turn on / turn off 켜다 / 끄다 • formal/ informal 공식적인 / 비공식적인

• turn down 소리를 줄이다 • pay attention to -에 유의하다

• break down 고장 나다 • boring 지루한

• wallet 지갑 • garage 차고

• explanation 설명 • submit 제출하다

• confusing 혼란 시키는 • My hands are f비 L 나는 무척 b 빠

• rewrite 다시 쓰다 • Would (정중한권유) -해주시겠어요?

l

’‘ 、

m짧톨뱉l
Look at the pictures. Use the words in the box to complete the requests.

lend me some money help me carry this

do some of my work fix my computer

Can you ?
2 Could you ?

3 Can you ?

4 Could you ?

Unit 10 Could I please get the day off tomorrow? 83

tConversati삐 R흩- 미i바 패급Hf!ii.hiHi I
Li sten to the following conve

Minsu Excuse me , John. I have a reques t.

「 John What is it?

Minsu Could I please get the day off tomorrow?

John What for? Tomorrow is a workday.

Minsu I want to visit my parents.

r John But there is an important conference

tomorrow.

Minsu My father is sick. Can Sunmin go there for me?

John Okay. You can take tomorrow off.

민수 미안하지만 존. 부탁이 있어 / 존 뭔데?/ 인수 내일 휴가 낼 수 있을까?/ 존 무슨 일로? 내일은 근무 일이야 / 민수

부모님을찾아볍고싶어 /존 하지만내일중요한회의가있어 /민수 아버지가아프셔 선민 이 나를위해갈수있을까? /존

알았어 내일쉬도록해.

[ ItJ.fjljI.m뼈
A Read the following information.

Use can to talk about your skills and abilities. BU T. .. You can use can another way. Use can to make
requests and to ask for help. Also, use the word please. This makes your requests very p이 ite . Look at the
following examples:

Can you please help me? Could you please come to work early?
Can you do me a favor, please? Could you buy lunch for me , please?
Can you turn off the light, please? Could you please find the computer file?

84 Business English Communication 1

B Make requests for each situation.

Your co-worker ’s radio is too loud . You want him to turn it down.

2 Your back hurts , but you have to pick Up some heavy boxes.

3 You have to copy some papers. But you have a meeting in five minutes.

4 Your car broke down today. You need a ride to your home.

5 You lost your cell phone. You want to use your friend's cell phone

C Match the problems with the requests.

1 The lights in the room are off. • • a Can you give me Miss Kwon ’s phone number?
2 You need a copy of a report. • • b Can I please borrow some money from you?
3 You forgot someone ’s phone number. • • c Could you rewrite this letter, please?
4 You want something to drink. • • d Can you print the report for me , please?
5 You forgot to bring your walle t. • • e Could you explain that again , please?
6 You call someone , but he isn ’ t there. • • f Could you please turn on the lights?
7 A letter has many mistakes in it. • • 9 Can you please take a message?
8 An explanation is very confusing. • • h Could you get me some coffee , please?

D Talk to your group members. Make requests for each problem. Write each person’s answers .

-훨뀔함톨--톨렐렐표톨--톨뀔뀔휠-
You have no money.

You are lost in the city.

You can ’t find a paper.

You need a file.

Unlt 10 Could I please get the day off tomorrow? 85

[ (ihM41fJfieiæ 麻~:j삐~'I4j.)13'm1따I

Li sten to the following conversation. Th en pra따

Sunmin , I need some help.

「 Sure. What can I do for you?

Do you mind copying these files?

Sunmin No , I don ’t. I can take them.

Amy Great. John wants these files quickly.

Sunmin Would he mind waiting about thirty

「 minutes?

Amy Yes , he would. He needs them right now.

Sunmin No problem. I can do that.

에이미: 선민， 나 좀 도와줘 / 선민 물론이지 무엇을 도와줄까? / 에이미 이 파일들 좀 복사 해도 될까? / 선민 괜찮아 내가

할게 /에 이 미 좋아 존이 이 파일들을빨리 원해 /선민 그가 30분정도기다릴수있을까? /에이미: 안되는데，그는그것

들을바로원해 /선민 문제없어.내가할수있어

[ Expand Your Kno멘i@Hi'

A Read the information below.

Use do you mind -ing and would you mind -ing to make requests and to ask for help. These are very
formal , so you do NOT need please in these requests. BU T. .. The answers are a little different. Look at the
following examples:

Q Do you mind explaining that one again? A Yes, I do. (= I will not explain it.)
A No, I don’t. (= I will explain it again.)
Q Do you mind answering the question? A Yes, I mind. (= I will not answer it.)
A No , I don ’t mind. (= I will answer it.)
Q Would you mind helping me? A Yes , I would. (= I won ’t help you.)
A No , I wouldn’t. (= I will help you .)
Q Would you mind making the copies? A Yes , I would . (= I won ’t make the copies.)
A No, I wouldn ’t. (= I will make the copies.)

86 Business English Communication 1

B Complete the sentences with do you mind -ing or would you mind -ing. Use the words in
paren theses.

Mr. Kim , my office tomorrow? (visit)

2 John , for a while? (m eet)
3 the telephone? (answer)
4 lunch a little early today? (eat)
5 Hey, Chris. the radio? (t urn down)
6 Ms. Jenkins , this problem for me? ( s이 ve)

C Read the following information .

After requests , giving short answers is good. BUT... Try to give long answers for both yes and no answers.
Especially after you say, “ Yes , I do ," or, “ Yes , I would ," always give a reason or excuse. Look at the following
examples:

Q 00 you mind helping me , please? A No , I don ’t. What do you need?

Q Would you mind turning off the lights? A No , I wouldn ’t. That ’s no problem.
Q 00 you mind lending me some money? A Yes , I do. I don ’t have any money.
Q Would you mind fixing my computer? A Yes , I would. I have a meeting right now.

D Answer the requests with long answers. Th en talk with your partner.

00 you mind taking me to the doctor's office?

2 Would you mind speaking more quietly?

3 00 you mind coming to work early tomorrow morning?

4 00 you mind assisting me with the project , please?

5 Would you mind driving me to the airport tonight?

6 Would you mind submitting that report soon , please?

Unlt 10 Cou ld I please get the day off tomorrow? 87

E What requests will they make?

John Amy Marcia Minsu Sunmin Scott

1 John :
2 Amy:
3 Marcia:
4 Minsu:
5 Sunmin:
6 Scott:

F Read the answers . Th en write the request each person made.

Answer: No , I don ’t. I can help you with your work.

Request: 00 you mind helping me with my work?

1 Yes , I would. I am bad at giving presentations.

2 Yes , I do. I dislike staying at work late.

3 No , I wouldn ’t. I can give you a ride home tonigh t.

4 No , I don ’t. I can solve that problem for you.

5 No , I wouldn ’t. I love going on business trips.

88 Business English Communication 1

런隔멘멘l

A Match the requests with their answers .

1 _ _ Would you mind carrying this for me? A Yes , I do. I have a date tonigh t.
2 __ 00 you mind lending me some money? B No, I don ’t. The answer is 42.
3 _ _ 00 you mind meeting Soohee at the airport? C No, I wouldn ’t. 1’ 11 call you then.
4 __ 00 you mind solving this problem? D No , I don ’t. Here is ten dollars.
5 _ _ Would you mind meeting John now? E Yes , I would. My hands are f비1.

6 _ _ Would you mind calling me at five? F Yes, I would. I have another meeting
now.

B Practice the conver sation. Use the information in the box below.

Minsu Scott , cou ld I 힘쁘 to you for a minute , please?

Scott Sure. What ’s up?
l\l1 insu I got a call from Soohee 핀뎌~.
Scott Really? What did she want?
Minsu She wants to see us. Can we visit her tomorrow?
Scott ’m busy tomorrow. 00 you mind y. isitinq her alone?
Minsu No, I don ’t. I can do that.
Scott Great. Please call her back right now.

~ Uri'iT:'i ~

chat with you five minutes ago waiting a day

discuss something with you this π10rnlng going there now

meet with you at lunch talking to her on the phone

Unit 10 Could I please get the day off tomorrow? 89

 많꿇웰편뿔l
A Re
때 때
a dt뼈
뾰
hle
바라
e빠fo11
이에
110빼떼뺑
w in
맹
nl핑
gon너내
빠
w
빼I삶e
N 않
빠뼈stern
때
m
안rnb뼈많
ulS
페s잉
뼈lness cu
뻐
l

One wor띠
di념
s very, very important for requests. The word is ... PLEASE. Many people call please “ the
magic word ." It is magic because people will often agree to your request when you say “ please."
Look at the following examples:

John: Can you get me a cup of c~까e?

Marcia: N 0 , 1 can’ t. Sorry, but 1’ m busy.

John: Can you please get me a cup of coffee?

Marcia: Yes, 1 can. Would you like cream or sugar with it?

Use “ please" with ALL your requests. It makes your requests much more p이 ite and more forma l.
Also , you can use “ would" like “ could." “ Would" is another way to make a polite , formal request.
Look at the following examples:

Could you help mκ please? = Would you heψ mκ please?

Could you lend me some mone.χ please? = Would you lend me some mone.χ please?

B Are the fo11owing formal (F) or informal (1) expressions?

____ Can you come here?

2 Would you please look at this?
3 Could you please talk slowly?
4 Can you do this for me?
5 Get me some food.
6 Can you meet me tonight , please?
7 Would you download the file , please?
8 Tell me the answe r.

90 Business Eng1ish Communication 1

 ‘‘
- i
• -
-,
•
‘,
’ -4

,
”
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i n
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--
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( ‘
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_: _..i. ___ ;_ ... _
...._-__ ..J’ _.i._
~
...--+---------1
、써 ‘

,
B u s i ne ss E n9 I i s h C 0 mm u n i c a t i 0 n {--- ---i----' --+

E힘필뾰톨l

• requirement 요구， 필요 • should -해야효따

• obligation 의무， 책임 • I’ m sorry about -. -에 대해 죄송합니다

• have to -해야 하다 • ought to -해야하다힐의무가있다

• frequently 자주 • closer 보다 가까운

• talk in - 을녕f다 • correct 옳은， 정확한

• creative 창조적인 • advice 충고， 조언

• do paperwork 서류 ξ업 하다 • supervisor 감독자， 관리인
• anything 무엇이든 • item 항목품목
• must -해야 하다 • review 평론， 재검토

• by -옆에서에 의해 • negative 부정적인

• duty 의무，임무 • skip 뛰어넘다， 건너뛰다

• choice 선택 • stay up late 밤늦도록 자지 않:q

• every 모든 모두의 • It ’s a good idea to -. -하는것은좋은생각이다

• Let me -. -하겠다 • suggestion 암시， 제안

• wrong / right 틀린 / 옳은 • context 문맥

“…'!'" . _-_ . ... “‘--~‘~~~---~._--------，- -‘-‘-~--.

E짧률렘
Write yes or no.

At my job , 1have to

- -•_ write reports 7 go to meetings every day

2 _ __ make copies 8 talk in Chinese
3 _ _ speak English 9 work overtime
4 meet clients 10 start working at 9 :00 AM
5 _ __ use a computer 11 be creative
6 -• •_ talk frequently on the telephone 12 _ __ do a lot of paperwork

Unit 11 I have to talk to him 91

[ cm맨때tÎon 1 Have to and Must

파
L i엽st때
얹nt
e 얹없
냐to야t산빠
he
화
le
뼈
라
e fol
이11빼
owin
뺑앵
n1땅
9 conver

Sunmin Can 1 help you do anything?

「 John Yes , please. Can you please call Leo Keeley?

Sunmin Sure. 1 can do tha t.

John 1 have to talk to him. It ’s very importan t.

Sunmin Is there anything else?

r John Yes. We must finish this report by six

。’ clock tonigh t.

Sunmin Righ t. Minsu is working on it now.

John And you have to help me. But you must call Leo firs t.

선민‘ 도요}출까7 / 존 부틱해 레오 킬리에게 전화 좀 해줄 수 있어 7/ 선민 그럼 ， 할 수 있어 / 존 난 그와 통화 해야 해， 중요해

/ 선민 다른 것은 없니 7/ 존 웅， 우리 는 이 보고서 를 오늘 밤 6시까지 끝내야 해 / 선민 맞아 민수는 지금 그것을 하고 있어

/ 존: 그리고 날 도와줬음 해 하지 만 레오에게 먼저 진화해줘

A Read the fo11owing information.

Use have to and must to talk about a duty, requirement , or obligation. With have to and must , you do NOT
have a choice. You 100% must do something. Use “ have to + verb" and “ must + verb" to make sentences.
Look at the following examples:

I have to call Mr. Kim right now. John has to take a trip tomorrow.
I must visit the factory soon. Sunmin must answer the telephone now.
They have to sign the contract today. We must be quiete r.

92 Business English Communication 1

B What do you have to do next week? Write sentences. Th en talk to your partner.

Q What do you have to do next Monday?

A I have to meet Scott at 3:00 next Monday.

~-톨
--←二=:!I

「 Monday Tuesday Wednesday Thursday Friday

3: 00: meet Scott

C Answer the questions.

1 What do you have to do every morning?

2 What do you have to do at work?
3 Where do you have to go tomorrow?
4 Who do you have to talk to today?
5 What must you do tomorrow?
6 When must you finish your next project?
7 Who must you call on the telephone?
8 Where must you be tomorrow at 3 PM?

D Complete the following sentences.

…
뼈
떼

e
I have to
g e m
빼

2 I must
t
m m m
빼빼

3 I have t。
뼈샤댔

4 I must
ms t

5 I have to
r
싸삐

6 I must
…… > m

Unit 11 I have to talk to him. 93

: Conversation 2 와S ~이삐
m비
l“l 뼈
Li sten to the folloV\뺑 conversation. Th en pra다ice it with your partner. ~짧훌훌

Here is the report. I just printed it.

r~ 뼈 Okay. Let me look at it

Minsu How do you like it?

Amy This is the wrong report. You should bring me

the right one.

Minsu Oh no! I'm sorry about that.

r Amy You ought to be more careful , Minsu.

Minsu You ’ re righ t. I should pay closer attention.

Amy Good. Now print the correct repo야， please.

민수 보고서야방금출력했어./에이미 좋아.검토해볼게‘/민수: 보고서에 대해 어떻게 생각해? / 에이미 잘못된보고서 같아.

맞는것을주는게좋겠어/민수·이런 미안해 /에이미 : 민수，조심해야만해. /민수 맞아 난좀더주의를기울이는게좋겠어

/ 에이미， 좋아 맞는 보고서를 다시 출력해줘

: Expand Yo뼈
A Read the information below.

Use should and ought to to talk about something that is a good idea. BU T. .. You do not have to do it. You
have a choice. You can do it , or you can NOT do it. However, sentences with should and ought to usually
have good advice. Use “ should + verb" and “。 ught to + verb" to make sentences. Look at the following
examples:

I should work quickly. (1’ m not required to work quickly, but it ’s a good idea.)
Minsu should go home now. (He ’s not required to go home now, but it ’s a good idea.)
We should get pay raises.
I ought to call my supervisor.
John ought to listen to Sunmin.
They ought to take a break.

94 Business English Communication 1

B What should you do tomorrow? Write sentences. Th en talk to your partner.

Q What should you do at 8:00 AM tomorrow?

A I should wake up at 8:00 AM tomorrow.

톨필훨I 톰웰흩l
톰훨필뀔l I렐편.
률훨펀l l평펀l
톨펠핍l 톨훨훨혐렘

C Answer the questions.

1 What sho 비 d you do today?

2 What work should you do this afternoon?
3 When should you take a break?
4 What item should you purchase soon?
5 What ought you to do tomorrow?
6 When ought you to go home?
7 Where ought you to go tomorrow?
8 How ought you to go home tonight?

D Circle the mistak es . Th en write the correct sentences .

Scott should to talk to his manager now.

2 They ought to finishing their work soon.
3 What you should do in the afternoon?
4 Who do John have to visit later?
5 Minsu has must review the manual tonigh t.
6 I should to call Mr. White this evening.

니 nit 11 I have to talk to him. 95

E Read the following infor mation .

Sometimes people use the negative not with have to , must , should , and ought to . However, their meanings
are very differen t. Look at the following examples:

I do not have to work early tomorrow. πhere is no work tomorrow. I can stay home.)
Amy does not have to finish her report today. (T he report isn ’t due today. She can fin ish it tomorrow.)
You must not be noisy. (= Do not make any noise. Be quiet!)
Scott must not talk to that man. (= Don ’t talk to that man.)
You should not be late to work. (= It’s a bad idea to be late to work.)
I should not forget your number. (= It ’s a bad idea to forget your number.)
They ought not to worry about the problem. (= They shouldn ’t worry about the problem.)
John ought not to skip lunch. (= John shouldn ’t skip lunch.)

F Change the sentences to ones w ith don ’t have to, must not , should not , or ought not to.

1 It ’ s a good idea to buy that book.

2 You can take the bus to the office.

3 Don ’t be late for the meeting.

4 It ’s a good idea to clean your desk.

5 Don ’ t tell anyone about the projec t.

6 It ’s a bad idea to talk to the manager.

7 You can tell me the answer later.

8 You can keep all of the money.

G What should they d o ?

John feels sick these days.

2 Minsu has a test tomorrow.

3 Am y doesn ’t have any money in her purse.

4 Scott has a meeting in five minutes.

5 Sunmin needs some new work clothes.

6 Marcia is really tired nowadays.

96 Business English Communication 1

 ‘r ‘

톰웹젠JI

A What does Sunmin have to do?

- ---------------•
~.
-

Monday, September 9
9:00 arrive at work
10:00 call Mr. Choi
10:30 meeting in John ’s office
11 :00 check e-mail
12:00 lunch with Rick
1:30 return to office
2:15 pick up mail
4:00 meeting in Amy ’s office
6:30 dinner with co-workers

L __←←---=u훌톨=

1 What does Sunmin have to do at 9:00?

2 What does Sunmin have to do at 10:30?
3 What does Sunmin have to do at 12:00?
4 What does Sunmin have to do at 2:15?
5 What does Sunmin have to do at 6:30?

B Practice the conversation. Use the information in the box below.

Amy 00 you have plans for 피딘흐b?

Sunmin Wel l. .. I should stay here and finish mv work.
Amy You shouldn ’t do that. You should get out of the office.
Sunmin Are you sure?
Amy. Yeah , you have to eat.
Sunmin I know. But I have to do this , too.
Amy I can help you with it later.
Sunmin Wow, that ’s great. Thank you so much.

lmm ~

after work work overtime relax

this evening complete this project get some rest

tonight prepare for tomorrow enjoy life

Unit 11 I have to talk to him. 97

 많뚫웰펼.
A Re
때 때
a dt따
빠
he
따
le
e라f뻐
이1에10
o 뼈 띠뺑
w in
명
n1핑
gon
비1너냐빠
w
빠
N
밴Te
V낭빠
e않
이
뼈stern
얀
ern 뼈
b 삐빼
usS인i짜ness cαcu
뻐1

‘
‘“‘'Ha ve to" and ‘“‘ mus
앙t"’ a
허Iways mean there is an obligation. In other words , you have no choice
Doing something is required. For example, maybe your manager says, “ You have to make these
copies." You don ’t have a choice. You must do that.

On the other hand , “ should" and “ ought to" are often just suggestions or advice. 8U T. ..
Sometimes they can also be orders or obligations. You have to think about the person who is
talking to you. For example , perhaps your friend says , “ You should read this book." That is just a
suggestion. 8UT. .. perhaps your boss says , “ You should read this book." It ’s not a suggestion . It ’s
an obligation. So think about the context. Who is making the statement? Then you can decide: Is
it a request or advice? Or is it an order or obligation?

B Are the fo11owing suggestions (S) or orders (0)7

____ A: You ought to come to work early every day.

8: Okay, Mr. Kim. 1wil l.
2 A: You should watch that TV program.
8: Good idea , Minsu.
3 A: You should read this article.
8: Can 1see it , Ms. Jenkins?
4 A: You ought to go home now.
8:lcan ’t. 1’m still busy, Sunmin.
5 A: You ought to be quieter.
8 : Sorry about that , Mr. White.
6 A: You should try this food.
8: 1’11 think about it , Jeff.

98 Business E[l glish Communication 1

 l :Vuitl ‘åHe따 d a l . êon.f션맨nc활. .
’’

’’
r
‘ E과뀐렐뭘I
l

’’
!

• schedule 일정， 계획 • want 원하다

• long 긴 • wish 흐| 맹}다

• manufacturing company 제조회사 • desire 몹시바라디，요구하다

• speech 말연설 • graduate school 대학원

• do networking 인맥을구성승빠 • get a promotion 승진하다

• apply for a job 취업에 지원해} • edit 편집하다

• in the future 장래에， 앞으로 • create 창조하다， 장ξ녕i다

• complete 완료하다， 완전한 • get hungry 배가 고파지다

• maybe 어쩌면 o빠 • get sleepy 졸리다

• give a speech 언설하다 • difference 차이 차이접

• find 발견하다 찾아내다 • event 사긴 행사

• answer 대답 회신 C厭따 • perhaps 빠 어쩌면 흑시

• go on vacation 휴가가다 • indicate 지시하다나터내다

、 -‘.-....- -.------------- -~-‘..........，‘~..._--•- ---""--""------ι~ ‘--------.ι‘~•••’ J ..

‘ - -’ ‘”‘...........----←._ --ι- _. -"‘-.---~ι -‘•.. - "'-'!. """"-→~~~'"ε-- - →“ --튼 「‘!ε--~

E짧률힘
What will you do next week? Write your schedule for next wee k.

Monday Wednesday Thursday

Friday Saturday Sunday

Unit 12 I will attend a conference. 99

[ ConversatlO n 1 The Fut뼈

Listen to the follo떼19 conversation. Th en pra따 e it with yo뼈

Minsu Tomorrow will be a long day.

「 Amy Why? What will you do tomorrow?

Minsu 1 will attend a conference with John.

Amy What conference is that?

Minsu It ’s a conference for manufacturing companies.

r Amy Oh , righ t. What will you do there?

Minsu 1 will listen to some speeches , and 1 will

do some networking , too.

Amy Have a good time there.

민수 내일은 긴 히루가 필 것 깊아 / 애이미 왜? 내일 워할 건데? / 민수: 니는 존과 회의에 참석 할거야 / 에이띠 어떤 회

의야? / 민수 제조업체들을 위한 회의야 / 에이미 그렇구나1 꺼기서 뭐할 거야?/ 민수 일부 연설을 듣고 인백도 만들거야

/ 에이미 그곳에서 즐거운 시간 보내

[ Q EliJWj Your Knowledge 1

A Read t h e following inform ation.

Use will to talk about the future. Use “ will + verb" to make sentences. Look at the following examples:

I will ask Minsu for some help He will visit the office soon.
You will graduate next year. They will apply for the job.
We will discuss th is problem later. Marcia will submit her report tomorrow.

100 Business English Communication 1

B What will you do tomorrow? Write sentences. Th en talk to your partner.

Q What will you do tomorrow at 4:00 PM?

A I will take a break tomorrow at 4 PM.

l필훨- 톨필휠I
I활휠- 톰렐폐l
톨웰훨- l웰훨-
톰웰핑l 톰훨뭘벌혜

C Answer the questions.

What will you do tomorrow evening?

2 Where will you go this weekend?
3 When will you take a vacation?
4 Which person will you meet next week?
5 What project will you complete this month?
6 Who will you work with in the future?

D Read the following information.

Always use time words with the future tense. Look at the following examples:

soon 곧 in a while 이따가 in 10 minutes 1 0분 이내

2 hours from now 지금부터 2시간 이후 later 후에 this evening 오늘 저녁

tonight 오늘밤 tomorrow 내일 tomorrow morning 내일 아침

the day after tomorrow 모레 in 3 days 3일 이내 this Thursday 이번 주 목요일

this weekend 이번 주 next week 다음 주 next Tuesday 디음 주 화요일
next month 다음 달 next year 내년

E Talk to your group members. Write each person’s answers.

-톨뀔함뀔- -s 웰뀔홉--톨렐렐페를
in one hour

this evening

3 days from now

next month

Unit 12 I will atlend a conference. 101

매nversation 2 The F때
Li sten to the followi빵

Scott When are you going to come here tomorrow?

r I Sunmin I’ m going to arrive around nine. Why?

Scott Can you get here at seven?

Sunmin Maybe. What for?

Scott ’m going to visit a factory in Incheon in

the morning.

r Sunmin Um , that ’s nice. But why do I have to

come in early?

Scott Oh , you ’ re going to go to Incheon with me.

Sunmin Okay. I will be here early tomorrow.

스갓: 내일 언제쯤 여기 올 수 있니?/ 선민 난 9시쯤 도착할 예정이야 왜? / 스갓: 여기 7시에 올 수 있니? / 선민: 아마도 왜

그러는데?/ 스갓 난 아침에 인천에 있는 공장에 방문할 예정 이 거든 / 선민 아 그렇구나 내가 왜 일찍 와야 하니? / 스킷 오，

「 너는 나와 함께 인천에 갈 거야. / 선민 좋아 내일 일찍 여기 올게

I ~베
A Read the information below.

Use be going to to talk about the future. Use “ be going to + verb" to make sentences. W iII and be going to
are very similar in meaning. Look at the following examples:

I am going to check my e-mail soon.

You are going to attend a conference next Monday.
He is going to take a vacation next week.
We are going to work hard today.
She is going to give a speech tomorrow
They are going to meet us for dinner Tuesday nigh t.

102 Business English Communication 1

 }

B Change the sentences from ones with “ will" to ones with “ be going to."

Sunmin will find the answer soon.

2 I will visit your office in two hours.
3 They will go on vacation this summe r.
4 We will stay in a hotel next week.
5 He will answer the question tomorrow.
6 John will make reservations this week.
7 I will cancel my plans for this evening.
8 Ms. Kim will call you 10 minutes from now.

C Look at John’s calendar for the month of July. Th en answer the questions .
John ’s Schedule

l톨렐톨l lI렐웰l l벌.1

2 3 5
Conference Manager ’s
in Busan meeting at 9:00
6 7 18 9 10 111 12
Hiking at Dinner with Vacation in
Gwanaksan Scott at 7:00 Guam
with co-
workers
때

13 14 15 16 17 19
m
다
야

S n G
.

떠
빙 베

m*
μ

Meeting with Company

mω
빼
없

w 1 ?i
Soohee at plC nJ C
C
이
까

12:00
20 21 22 23 24 25 26
Visit Incheon Staff meeting Submit
office at 9:00 budget
request
27 28 29 30 31
Business trip
to Hong Kong

1 What is John going to do on July 1?

2 Where is John going to go on July 6?
3 Who is John going to meet on July 18?
4 Where is John going to be on July 29?
5 When is John going to visit the Incheon office?
6 When is John going to attend a conference?
7 When is John going to take a vacation?
8 When is John going to give a speech?

Unit 12 I will attend a conference. 103

D Read the following information.

Use “want to + verb" to talk about your present or future wants , wishes , and desires. Look at the following
examples:

I want to go to graduate schoo l. We want to take a break now.

Scott wants to find a new client soon. You want to edit this rep。야.

Sunmin wants to get a promotion this year They want to create some new products.

With want , you do not have to use time words. BU T. .. They are very helpfu l.

E Answer the questions.

1 What do you want to do at work tomorrow?

2 What do you want to talk about later?
3 Where do you want to go this weekend?
4 When do you want to go home tomorrow?
5 Who do you want to eat lunch with this week?
6 What job do you want to do in the future?

F Th ink about your wants. Th en answer true or false.

I want to become the president of a company in the future.

2 I want to go to graduate school later.
3 I want to work for a small company.
4 I want to live in another country.
5 I want to retire before I am sixty.

G Talk to your group members. Write each person’s answers.

What do you want to do -? l톨웰圖.1ll톨콸획훌 -월뭘훨-

now

tomorrow

next week

in the future

104 8usiness English Communication 1

룹뭘훨렌
A What will they do? What are they going to do?

1 John is getting hungry. What will he do at noon?

2 Scott has to send some e-mai l. What will he do soon?

3 Amy is getting sleepy. What will she do at eleven at night?

4 Minsu has to read a book. What is he going to do tomorrow afternoon?

5 Sunmin has a meeting with John. What is she going to do in five minutes?

6 Marcia has to go to the bookstore. What is she going to do this evening?

B Practice the conversation. Use the information in the box below.

John Minsu , what are you going to do this afternoon?

Minsu ’ m going to help Amy '!:!..ith her presentation.
John Okay. I’ m going to leave the office now.
Minsu Will you come back today?
John No , I won ’t. 1’11 be back tomorrow 댄Q댄띠g.
Minsu Can I do anything for you today?
John No , but I’ m going to give you ~ new aSSlqnment tomorrow.
Minsu That sounds good.

~ l ll'i'if:l

repair her computer afternoon a research assignment

negotiate a contract at nine a lot of work

complete her work around lunch some more projects

Unit 12 I will attend a conference. 105

 많앓붉웰빨」
A Re
때 때
a dt산따
뾰
hle
화라
e빠삐
fol
이에
O 110
뼈 삐빽
w in
맹
n1핑
g on너내
，
W
따Te
N 냥
빠
e
않
빠ste
얀
e rn 뼈
blu
벼l엽S와
뻐iness cαcu
뻐l

‘“‘ Wil川
ill"’" and ‘“‘'be going to" are very similar. BU T. .. They also have a few differences. Use will to talk
about a future event you are NOT sure abou t. Maybe you will do it. But maybe you will not. People
often use maybe, perhaps, and probably with will. Look at the following examples:

Maybe 1 w il/ watch the p rogram tonight. (NOT 100% sure)

Perhαrps John wil/ call soon. (NOT 100% sure)
She w il/ probabψ finish the project today. (NOT 100% sure)

Use be going to to talk about a future event you are sure abou t. In other words , you are definitely
going to do it. Look at the following examples:

I ’m going to meet S cott for lunch. (100 % sure)

Th ey are going to attend the coηferen ce next week. (100 % sure)
H e is going to send me an e-mail tonight. (100 % sure)

Also , use will to indicate you just decided to do something. Look at the following examples:

A: The telephone is ringing. B:1’ II answer it.

A: 1 have a p roblem. B:1’ II help you.
A: 1 don’ t have any money. B: 1’ II lend you some.

B Complete the fo11owing sentences with “ wi11" or 개 e going to."

1 We take a trip next week. (100% sure)

2 I buy that product soon. (Not 100% sure)
3 John make a telephone call now. (100% su re)
4 I sign the contract tomorrow. (1 00% sure)
5 She have lunch soon. (NOT • 00% sure)
6 They check their e-mail in an hour. (NOT 100% su re)
7 Scott go to Incheon International Airport tonigh t. (100% sure)
8 He ask for a pay raise next week. (NOT 100% sure)

106 Business English Communication 1

 Fngl

Communic ‘ l t1 0n

Answer () 껑
Key
Unit 01 It’s nice to meet you. 멀뭘파훌파뭘파멜파톨l

I훌힘옆R뀐톨옆ml휠R톨I B
1. She ’s talking on the telephone now.
B 2.He ’ s sending an e-mail now.
1. My first name is John. 3. They ’ re listening to a presentation now
2. My last name is White 4. They ’ re making a product now
3. My full name is John White 5.He ’s writing a rep。π now
4. 1went to Inha University 6.She ’s taking a taxi now
5. Mym 히。 r was business managemen t. 7. He ’s meeting a client now.
6. My hometown is Daegu. 8. She ’s arranging some files now.
7. There are 4 people in my family: my father, mother, 9. He ’s greeting a co-worker now.
sister, and me.
C
C 1. E 2. C 3. G 4. A 5. H 6. 0 7. F 8. 8
1. 1- My name is Lee Sunmin .
2 . majoring - My major was accounting
3. went 8usan - 1went to 8usan National University. I함뭔맘R뀐톰옆R뾰훤센톨I
4. families - There are 4 people in my family
5. hometowns - My hometown is Seou l.
B
1. Julie is taking a taxi after work
6. first is - My first name is Scot t.
2. Jaegyu is greeting a client this evening
3. 8rad is going to a restaurant next Friday
D
4. Mina is talking to her friend tomorrow morning
1. a 2. e 3 . d 4. f 5. c 6. b
5. Taewon is going to work tomorrow.

I월톨뾰E윤톨훌Rπ힘센톨I C
1. What is the salesman doing later?
D - The salesman is talking on th e phone later.
1. d 2. e 3 . b 4. f 5. c 6. a 2. What is Mingyoung doing tonight?
Mingyoung is working tonigh t.
E 3. Who is Scott meeting next week?
1. cell phone number 2. work 3. name 4. am - Scott is meeting a client next week.
4. What is Sunmin doing this weekend ?

뭘뭘랩
- Sunmin is taking a taxi this weekend.
5. Where is Julie going tomorrow?
A - Julie is going to the airport tomorrow
1. 1work at DP Solutions
2. My last name is White. D
3. My extension is 219. 1. 1’m going to school after work
4. My office number is 604-3214 . 2. 1’m meeting a friend tomorrow.
5. My fax number is 604-3245. 3. 1’m going home tonigh t.
4. 1’m meeting my boss tomorrow.
5.1 ’ m going to work at 9:00 AM
I월헬뾰펀많옆률뭘m힘믿l 6. 1’m taking a trip next year.
7. 1’m reading a magazine later.
B
8. 1’m calling my client later.
1. 8 2. G 3 . 8 4. 8 5. G 6. G 7. 8 8. 8

G
Unit 02 I’ m writing this report now. 2. John is not talking on the phone right now
3. They are not going to the airp。야 now

댈뭘랩 4. We are not riding on the bus right now

5. Sunmin is not taking a break now
1. The man is using his computer. 6. Minsu and Scott are not having a sales meeting now.
2. The woman is talking on the phone
3. The two men are having a conversation
4. The two women are reading a repoπ
톨뭘휠폐
4. Where are the two women?
- They are in front of the elevator
5. Where is the cell phone?
1. John is talking on the telephone now - It is on the floor.
2. Sunmin is copying a report now.
3. Scott is using his computer now.
4. Minsu is taking a break now 톨뭘톨힘
5. Amy is having a meeting now. A

Iη1쥔원뀐r:π탐m잊톨삐I듀W톨

B
1. F 2. 1 3. 1 4. F 5. 1 6. F 7. F 8. 1 IE흘뀔뾰펀뾰흘톨뭘뀔톨률

B
1. U.S. 2. K 3. U.S. 4. K 5. K 6. K 7. U.S. 8. U.S
Unit 03 Where is my calculator?

댈뭘뭘 Unit 0냐 I finish work around six 0 ’clock.

1. on 2. next to 3. in 4. under 5. in front of 6. behind

뾰웰’
Morning: 1 take a shower in the morning.
I훌톨뾰E뀐톰옆*π뀔센톨I
Afternoon : 1 have lunch in the afternoon
C Evening : 1 go home in the evening .
1. The trashcan is between the desks. Night: 1 watch TV at nigh t.
2. The pencils are behind the folder.
3. The telephone is on the desk.
4. The pictures are next to the lamp l훨딛프E핀프즈펀맏띄톨l
5. The folder is by the monitor. B
6. The pens are in the cup. It ’s four foηy-five . / It ’s a quarter to five.
7. The monitor is on the desk. It ’s nine fifteen . / It ’s a quarter past nine
8. The briefcase is under the desk. It ’s three thirty. / It ’s half past three
It ’s one-oh five. / It ’s five past one.
I뀔툰m!I'7!!메뾰π뭔젠톨I It ’s six fifty. / It ’s ten to seven.

C C
1. The post office is on Wall Stree t. 7:00 AM : 1 wake up at 7:00 AM .
2. The computer store is on the corner of Main Street and 9:00 AM : 1 start work at 9 AM
Central Avenue 11 :00 AM : 1 attend a meeting at 11 :00 AM
3. The apaπment buildings are across from Central Park. 12:00 noon: 1 eat lunch at 12:00 noon
4. The bank is on the corner of Wall Street and Western 3:00 PM: 1 check my e-mail at 3:00 PM
Avenue 6:00 PM : 1 finish work at 6:00 PM
5. The coffee shop is next to the bar. 8:00 PM : 1 talk with my children at 8:00 PM .
6. The university is next to the bookstore 10:00 PM : 1 go to bed at 10:00 PM.
7. The Italian restaurant is opposite Central Park
8. Central Park is across from the drugstore. D
2. 1 have breakfast at seven thirty AM .
D 3. 1 arrive at work at nine AM .
1. top 2. third 3. are 4. of 5. in 6. near 4. 1 go to lunch at eleven forty-five .
5. 1 finish work at six.
E 6. 1 arrive home at seven twenty.
2. Where is the security guard? 7. 1 eat dinner at seven thirty.
- He is behind the desk. 8. 1 go to bed at midnigh t.
3. Where is the two men?
- They are in the lobby.
I흉힘앞R뀐톰훌m:r톨센톨I Unit 05 John manages the office.
B I행툰힘I깜멤훈!함뭔!톨톨
1. I usually read the newspaper in the morning
2. I often stay home on the weekend. B
3. I always eat dinner at eigh t. 1. d 2. a 3. f 4. c 5. b 6 . e
4. I usually go home after work.
5. I always talk to my co-workers at the office. C
6. I sometimes meet my co-workers at the bar. 2. A pilot flies airplanes.
3. An accountant works with numbers.
C 4. A supervisor manages people.
1. never - I never check my e-mail 5. A secretary types a lot.
2. doing - What do you usually do at night? 6. I do many things at my job.
3. is - John often works on his computer.
4. copying - Sunmin sometimes copies papers. D
5. usualiy - When does he usually eat? 2. consultants - A consultant thinks of new ideas.
6. am - I often go on business trips. 3. is - The flight attendant works very hard.
4. do - What does a company manager do?
D 5. does - The operator gives out telephone numbers.
1 . John always works hard 6. always - A deliveryman always delivers packages.
2. Where does Sunmin usually eat lunch?
3. How often do you check your e-mail ? I협뭔톰F맨톰톰!탐뭔!톨I
4. I have a meeting with my boss every Friday
5. Amy usually takes the bus to work. B
6. Minsu leaves work early three tim es a week. 1. twenty-five thousand
2. one million , three hundred thousand , eight hundred
F seventy
2. I take the bus every day. 3. five hundred million , one hundred thousand , fou r
3. I go on business trips twice a month . hundred fifty-six
4. I use my computer as often as I can . 4. nine billion , eight hundred seventy-si x million , five
5. My boss talks to me all the time. hundred forty-three thousand , two hundred ten
6. My co-workers call me four times a day. 5. twelve million (and) forty-two
7. I go home early every Friday 6. seven hundred si xty-four thousand
8. I get sick once a year.
F
2. Minsu doesn ’t travel to 8usan on business
뭘뭘폐 3. Mr. Lee doesn ’t work at an investment company.
A 4. The elevator doesn ’t take you to the tenth floor.
1. She has a meeting at 4:20 5. The executive doesn ’t drive his car to work.
2. He gives a presentation at 9:55 6. Marcia doesn ’t have a lunch meeting.
3. He writes a rep。π at 2:00 7. The employees don ’ t go to a conference today.
4. She has dinner at 8:30 8. The store doesn ’ t offer many items for sale
5. He goes to bed at 11 :15.

톨뭘톨힘
6. She takes the subway at 7:4 5.

A
R휠흉힘헨툴R률휠R뾰톨 1. The DVD player costs ninety-six thousand won.
B 2. The computer costs two million , nine hundred ninety-
1. W 2 . K 3. K 4. W 5. W 6. K 7. W 8. K nine thousand won
3. The stereo costs three hundred twenty-five thousand
won .
4. The monitor costs one million , one hundred thousand
won .
5. The VCR costs fifty-eight thousand won.
6. The cell phone costs five hundred si xty-seven thousand
won.
I깨뭔뭔묶믿류~톨iT1 i1iiJli 4. Marcia can read Chinese.
5. Scott can write a report
B
1. almost $60
I깨뭔~꿰!톨매꿰류톨
2. around $200
3. almost $1 ,000
B
4. about $6 ,000 1. C 2. M 3. M 4. C 5. M 6. C 7. C 8. M
5. about ￥￥ 1 ， 000
6. about ￦ 12 ， 000
7. almost ￦ 1 ， 000 ， 000 Unit 07 What does she look like?
8. about ￦50 ， 000 ， 000
휠뭘폐

뼈때
1 He mm h m
Unit 06 Can you design a webpage?

빼
2 He M

떠
1
3 S e

뼈
k미
멀랜뾰-엎톰뻐릎!률I
mm

때
4 Sk” e

이
a

m
녕
D
1. Yes , 1can. 1often surf the Internet.
2. No , 1can ’t. 1don’t know how to do that. I흥톨뾰I감빠훌m:l톨!톨I
3. No , 1can ’t. But 1can speak English.
4. Yes , 1can. 1love speaking in English . F
5. Yes , 1can. 1majored in business. 1. 1’m wearing a watch and a belt
6. No , 1can’t. But 1can design a computer chip. 2. My paηner Isn ’t wearing any accessories.
3.1 ’ m wearing a white shirt.
4. He is wearing a blue shirt
I훨랜뾰I감빠뾰M뭔젠톨I 5.1 ’ m wearing black pants
6. He is wearing brown pants.
B 7.1 ’ m wearing black shoes
2. No , 1can ’t. 1am poor at writing in English . 8. He is wearing brown shoes
3. Yes , 1can. 1am great at communicating with others
4. No , 1can’t. 1am terrible at explaining ideas
5. 1can do my job very wel l. 톨뭘힐힘
6. 1am wonderful at managing an office
7.lcan ’ t help others well A
1. John is medium height and has short brown hai r.
C 2. John is wearing a blue jacket , gray pants , and black
1. N 2. N 3. P 4. P 5. N 6. P shoes
3. Marcia is short and has long , curly blond hai r.
F 4. Marcia is wearing a purple skirt and a pink blouse
2. Yes , 1am. 1can work quickly. 5. Sunmin is pretty. She is tall and has medi 니 m-Iength ，
3. No , 1am not. 1can ’ t make friends easily. straight black hair
4. Yes , 1am . 1can ride a bicycle. 6. Sunmin is wearing a blue blouse, a black skirt, and pink shoes
5. 1am able to work on a compute r. 7. Minsu is tall and good-Iooking.
6. 1am able to design a personal webpage 8. Minsu is wearing a blue shirt , dark pants , and brown
7. 1am able to drive a car. shoes .
8.1 am able to make Korean food.
I깨뤘”튜F류~톨빼πmli
H
1. d 2. f 3. b 4. 9 5. e 6. a 7. c B
1. 0 2. NO 3. NO 4. 0 5. NO 6. NO 7. NO 8.0

톨뭘톨폐
A Unit 08 I stayed at the office late last
1. Sunmin can use a computer. night.
2. John can meet with clients.
3. Minsu can fix the copy machine.
행웰톨 F
1. ago 2. yesterday 3. last 4. ago 5. last 6. yesterday
Yesterday Morning: I met a customer yesterday morning.
Yesterday Afternoon: I worked hard yesterday afternoon.
Yesterday Evening: I ate dinner yesterday evening 뭘뭘폐
Last Nigh t: I watched a movie last night
A
1. They went to the airport this morning.
털랩뀔렐멸뀔랩훌뀔D 2. I saw the news on TV five minutes ag。
3. Minsu lived in Daegu in the pas t.
B 4. Mr. Kim called on the telephone around 9:30
1. studied 2 . remembered 3. became 4. gave 5. We talked to the customer two days ag 。
5. started 6 . slept 7. brought 8. forgot 9. had 6. She read the contract last week.
10. arrived 11 . drank 12. woke up

D I깨뭔”휘I폐f!mIP!웬RπM톨
1. I took a trip last weekend.
B
2. I had a meeting yesterday
1. eleven PM 2. three thiπY AM 3. one PM
3. I ate kimbap for lunch today.
4. nine fifteen PM 5. five foπy-fi v e AM 6. seven PM
4. I met an old friend last week
7. five thi 야Y PM 8. ten ten PM
5. I talked to a customer on the phone today.
6. I went to a get-together last nigh t.
7. I went to school in Seoul .
Unit 09 Ilike to meet new customers.
8. I started my current job four months ago .
I훔맨힘F맨톰힘R맨한!톨I

멸흉R맨엎힘M뭔톨I C
1. I like work.
B
2. I like cell phones.
1. Which meeting did you attend at 11 :OO?
3. I like magazines.
- I attended the budget meeting at 11 :00.
4. I prefer my co-worker.
2. What problem did you solve yesterday?
5. I prefer a high position.
- I solved a difficult problem yesterday
6. I prefer a long vacation
3. Which e-mail did you send recently?
- I sent an e-mail to John recently.
E
4. Which new employee did you meet this morning?
1. I like accounting programs.
- I met Sumi this morning .
2. I like presentations and business trips .
5. Which subject did you discuss with your boss today?
3. I like kind managers
- We discussed the new assignment today.
4. I dislike drinking get-togethers
5. I do not like the subway.
C
6. I hate budget meetings.
1. did - John went to Daegu this morning .
2. tomorrow - What time did Sunmin come here yesterday?
3. finish - Minsu finished the rep。π last nigh t. I휩'I!'I'l'임R괜톰장힘맨뀐뭔힘낀.
4. customer - Which customer did you meet last week?
5. was - Amy had lunch with her co-workers B
6. did - What did you do yesterday? 1. I like to use my computer at the office.
2. I like to send e-mail on my computer.
E 3. My boss likes to leave work at five.
1. I graduated from high school 10 years ago 4. I do not like to make copies.
2. I took a vacation this summer. 5. I do not like to go to conferences.
3. I went on a business trip last week 6. I do not like to call a rude person .
4. I got my first job in 1998
5. I got a pay raise 2 weeks ago D
6. I arrived at work today at 8:30. 1. I like talking about my family.
7. I took a taxi one hour ago. 2. I like eating bulgogi for lunch
8. I went to the airport last July. 3. Ilike visiting Jejudo on vacation .
4. ldon ’ t like repairing the fax machine. I월뾰R뀐톨엎빼울R톨I
5. ldon ’ t like wearing neckties.
6. 1dislike having meetings in my office B
1. Can you please turn the radio down?
E 2. Could you please pick up these boxes?
1. dislike - The manager dislikes writing reports. 3. Could you copy these papers quickly, please?
2. like to - 1like coming to work early every day. 4. Can you give me a ride home , please?
3. is - The banker likes counting money. 5. Could you please lend me your cell phone?
4. not to - Sunmin does not like to take taxis.
5. watch - We like watching the news on television. C
6. are - They dislike calling the repairman. 1. f 2 . d 3. a 4. h 5. b 6. 9 7. c 8. e

G
I함뭔룬R륜톨~톨R톨I
1. but 2. and 3. and 4. or 5. but
B
H 1. Mr. Kim , would you mind visiting my office tomorrow?
1. John and Sunmin work in Seoul 2. John , do you mind meeting for a while?
2. 1drive my car to work , but Soohee doesn ’ t drive her car 3. Would you mind answering the telephone?
to work 4. Do you mind eating lunch a little early today?
3. We live in the suburbs , and Minsu lives in the suburbs , 5. Hey, Chris. Do you mind turning down the radio?
too. 6. Ms . Jenkins , would you mind solving this problem for
4. Do you study English , or do you study Chinese?
me?
5. Marcia has a house and an office.
D
1. No , 1don ’t. What is the matter with you ?
1. B 2. E 3. C 4. D 5. A
2. No , 1wouldn ’t. Sorry about that.
3. Yes , 1do. 1can ’ t come here early tomorrow.

톨뭘률폐
4. Yes , 1do. 1 have too much work right now
5. No , 1wouldn ’t. What time does your plane take off?
A 6. No , 1wouldn ’t. 1can give it to you tomorrow.
1. John likes to watch television.
2. Minsu dislikes reading reports. E
3. Marcia loves traveling . 1. Do you mind making some copies?
4. Scott does not like learning Chinese. 2. Would you mind buying a sandwich for me?
5. Amy likes talking on the phone 3. Would you mind picking up this box?
6. Sunmin dislikes fixing the copy machine 4. Do you mind lending me some money?
5. Would you mind turning down the radio?
6. Do you mind fi xing my car?
I깨묶뭔맨F류m\'P뤘!I"im'1"f매~

B F
1. Would you mind giving a presentation?
1. Do you want some coffee? / Yes , please
2. Do you want some? / Are you sure? / Just have one 2. 00 you mind staying at work late tonight?
3. Would you mind giving me a ride home tonight?
cookie
짧때

4. 00 you mind solving this problem for me?

5. Would you mind going on business trips?
Unit 10 Could I please get the day off
tomorrow?
A
휠뭘렐
pν

A
”。
Rι

F
A낙

Q
「

1. Can you help me carry this?

2. Could you fix my computer?
3. Can you lend me some money? Im뭔”밝F류톨r:!!f!톨빼큐M톨

4. Could you do some of my work?

B
1. 1 2.F 3. F 4. 15. 1 6. F 7. F 8. 1
 爛째쩌
빠때뼈)
띠 바 바

α
4 H ‘ F aef m

”ιr
。) ι”

π
‘
Unit 11 I have to talk to him. 5 S t O 0)O mCp
]

。)
6 Sk” a) t O Q) s] m

앙
련한탐랜I강맨R힘맨뭔젠톨I

C
1. 1 have to go to work every morning. 멸뭘폐
2. 1 have to give a presentation at work.
3. 1 have to go to Gangnam tomorrow.
A
1. She has to arrive at work at 9:00
4. 1 have to talk to my manager today.
5. 1 must attend a meeting tomorrow.
2. She has to meet John at 10:30.
3. She has to have lunch with Rick at 12:00.
6. 1 must finish my pr이 ect this Friday
4. She has to pick up themail at 2:15.
7. 1m 니 st call my father on the telephone
5. She has to eat dinner with her co-workers at 6:30.
8. 1 must be in Incheon tomorrow at 3 PM .

D I깨뭔”폐폐f!mIP톨헤빼πM톨
1. 1 have to eat food every day.
2. 1 must take a shower every nigh t. B
3. 1 have to wake up early tomorrow morning 1. 0 2. S 3. 0 4. S 5. 0 6. S
4. 1 must work overtime this weekend .
5. 1 have to take a business trip next week.
6. 1 must apply for a new job next month Unit 12 I will attend a conference.
멀랩파S멕훌햄훌렐흩l
I현맨힘힘맴F힘맨뭔!률]
C
C 1. 1 will see a movie tomorrow evening.
1. 1 should write some reports today 2. 1 will go to my hometown this weekend
2. 1 should solve some problems this afternoon 3. 1 will take a vacation in 2 months
3. 1 should take a break at 10:30. 4. 1 will meet my classmate next week.
4. 1 should purchase a briefcase soon . 5. 1 will complete a big project this month .
5. 1 ought to go to bed early tomorrow. 6. 1 will work with Jinny in the future.
6. 1 ought to go home now
7. 1 ought to go to Youido tomorrow
I훌힘옆R맨엎옆빼륜!톨I
8. 1 ought to go home by bus tonigh t.
B
D 1. Sunmin is going to find the answer soon.
1. to - Scott should talk to his manager now. 2. 1 am going to visit your office in two hours.
2. finishing - They ought to finish their work soon 3. They are going to go on vacation this summer
3. you - What should you do in the afternoon? 4. We are going to stay in a hotel next week
4. do - Who does John have to visit later? 5. He is going to answer the question tomorrow
5. has - Minsu must review the manual tonigh t. 6. John is going to make reservations this week.
6. to - 1 should call Mr. White this evening . 7. 1 am going to cancel my plans for this evening
8. Ms. Kim is going to call you 10 minutes from now.
F
1. 1 should buy that book C
2. You don ’t have to take the bus to the office. 1. John is going to go to a conference in Busan on July 1
3. You must not be late for the meeting . 2. John is going to go to Gwanaksan on July 6
4. You don ’t have to clean your desk. 3. John is going to meet Soohee on July 18
5. You mustn ’ t tell anyone about the projec t. 4. John is going to be in Hong Kong on July 29
6. You ought not to talk to the manager. 5. John is going to visit the Incheon office on July 22
7. You don ’ t have to tell me the answer now. 6. John is going to attend a conference on July 1.
8. You don ’t have to share the money. 7. John is going to take a vacation from July 9 to 12
8. John is going to give a speech on July 15.
G
1. He should see a doctor. E
2. He ought to study hard 1. 1 want to write a computer program tomorrow.
3. She should go to an ATM.
2. I want to talk about my problem later.
3. I want to go to the COEX this weekend
4. I want to go home at 5:00 tomorrow.
5. I want to eat lunch with my boss this week
6. I want to be a businessman in the future.

톨뭘힐폐
A
1. He will have lunch at noon.
2. He will send some e-mail soon
3. She will go to bed at eleven
4. He is going to read a book tomorrow afternoon
5. She is going to meet John in five minutes.
6. She is going to go to the bookstore this evening .

I깨뭔”띤I폐~헛~톨

B
1. are going to 2. will 3. is going to 4. am going to
5. will 6 . will 7. is going to 8. will
 fκl"lnt ‘

ConununKa t1on

Western Business Culture 짧

Translation 끼 J
 승객: 런던 대로 54번지에 데려다 주세요
Unit 01
서양 비즈니스 문화에서는 첫 회의에서의 좋은 질문과 좋지 못한 질문이 있 하지만， 효댁에서는 승객들이 택시 운전사에게 근처와 눈에 잘 띄는 건물을
다 대부분의 서앙인들은 개인적인 질문틀을 좋아하지 않는다 . 결흔， 돈， 정 말한다 몇 가지 예를살펴보자
치 또는 종교에 관한 질문은 하지 않도록 하자 좋지 못한 질문의 에를보자

택시 운전사 어디로 가십니까?

나이가어떻게도H요? 승객 종로에 있는 삼성 빌딩에 갑니다
월급은 얼마나 되시나요?

결흔했어요? 택시 운전사 목적지가 어디십니까?

그대통령은어때요? 승객 광호}문에 있는 미국 대사관g로 데려다주시겠습니까?
종교가뭐어|요?

대신에 ， 많은 서앙인들은 간단한 이야기(잡담)를 한다 이는 그들이 개인적

인 것에 대한 얘기를 하지 않는다는 것이다 그들은 날씨 1 수포츠 또는 취미 Unit 0 l.J:
에 대해 얘기한다 좋은 질문에 대한 예를 보자
효댁과 서앙 비즈니스 환경에서의 퇴근 후 모습은 매우 다르다 미국과 같은
나라에서는 퇴근 후에 사람들이 집으로 간다 미국인 직장동료들은 자주 서
여기날씨어때요?
로 어울리지 않는다 때때로 그들은 친구 관계이다 그들은 보통 3-4명의 동
어제 밤에 야구 시합을 몽뻐요?
료들과 친분을 맺는다 하지만 미국에서는 동료간의 그룹 활동은 드물다 회
주말에는 무엇을 하나요?
사 바비큐 파티나 송년회 정도가 일년에 한두 번 있다

그러나 흔댁에서는 동료간에 많은 그룹 활동을 한다 흔댁인들은 종종 회식

을하거나함께어울린다
Unit 02
흔댁어처럼 영어도 격식체와 비격식체가 있다 서앙 비즈니스 환경에서도 효댁인들은 때로 그들의 외국인 동료를 초대한다 하지만 이것을 기억하라
항상 격식체를 사용해야 한다 비격식체를 사용하는 것은 무례하고 정중하 하루 혹은 더 사전에 묻는 것이 좋은 매너다 아니면 적어도 외국인 동료에
지 못한 행동이다 예를 살펴보자 게 아침 일찍 물어라 서양 비즈니스 문호냄에서는 오후 6시에 누군가를 초
대하는 것은 매우 무례하다 예를살펴보자
〈격식체비걱식체〉
스갓 지금 뭐해요? 스갓 지긍 뭐해요? (오전 8시)
선민 저는 지금 회의에 가는 중이어|요， 선민 회의 가 흔댁인 오늘밤에 회식이 있어요 올 수 있나요?

외국인 오늘밤? 좋아요 갈 수 있어요

에이미 ‘ 지금누구를만나요? 에이미 지긍누구를만나요?

존 저는 지금고객을 만나고 있어요 존고객 (오후 6세

효댁인 오늘밤에 회식이 있어요 올 수 있나요?

이와 같}이 ， 격식 있는 표현은 완전한 문장을 사용하지만， 비격식적인 표현은 외국인 오늘밤? 미안하지만 약속이 있어요 갈 수 없어요
완전한 문장을 λ 용하지 않는다 비즈니스 상황에서는 항상 완전한 문장을
시용해야 한다 “회의 가 “고객”과 같은 단답형의 답변은 당신을 알지 못하
는 사람들에게 매우 무례한 것이다 친구들 사이에는 괜찮지만， 가능하면 비
즈니스 상황에서는 불완전한 문장은 피하는 것이 좋다 따라서， 어떠한 비즈 Unit 05
니스 상황에서도 주어 ， 동사， 목적어로 이루어진 긴 답변을 해라 그것이 정
비즈니스에서 돈은 매우 중요하다 그래서 돈에 관해 얘기할 때 실수하지 않
증하고명확한영어이다
도록 주의해야 한다 이것을 기억해랴 때로 사람들은 정확한 금액을 알려준
다 그리고 [대로사람들은 정확한 금액을 알려주지 않는다 예를살펴보자.

고객 이것은 얼마인가요?
Unit 03
영업시원 45달러 99센트입니다
외국에서 택시를 잡는 것과~뻐|서 택시를잡는 것은 매우 다르다 미국과같

은서g때|서는승객이 택시 운전사에게 주소를말흔H각 몇 가지 예를살펴보자 고객 그 TV는 얼마인가요?

영업사원 이것은 약 60만원입니다

택시 운전사‘ 어디 가십니까?

승객 100마켓스트리트에갑니다 첫 번째 예에서， 영업사원은 정확한 금액을 알려주었다. 그 다음 예에서의

택시 운전사 어디 가기를 원하십니까? 영업사원은 그렇게 하지 않았다. 그는 약”이라고 말했다‘ 그는 그 금액을 반
올림하거나 내림 한 것이다 또한 흔댁인들은 때때로 어떤 사람의 혈액형에 관해 묻는다 대부분의 효댁

인들은 자신들의 헐액형을 알고 있다 대부분의 서양인들은 자신들의 헐액

올림 마지막 숫자가 5-9인 경우， 더 높은 수로 올린다 형을 알지 못한다 그들에게 그 질문은 다소 Ol~하다，

내림 마지막 숫자가 0-4인 경우， 더 낮은 수로 내린다.

다음예를보자
Unit 08
〈올림내림〉 사람들은 종종 “코리안 타임 ” 에 대해 이야기 흔H二f. 이것은 효댁인들이 종종
9 .95달러 = 약 10달러 21 달러 = 거의 20달러 지각흔H二}는 것을 나타낸다 효댁사람들은 자주 회의나 다른 약속에 30분 혹
296 ， 000원 =거으1300 ， 000원 520 ， 000원 =거의 500 ， 000원 은 한 시간 정도늦는다 효댁인들스스로 이것을 코리안 타임이라고부른다
1 ， 900 ， 000원 = 거의 2 ， 000 ， 000원 3 ， 300 ， 000원 = 약 3 ， 000 ， 000원 이것은 점차사라지고 있지만 여전히 간혹 일어난다

하지만， 서구 비즈니스 문호}권에서는 ” 시간은 돈이다”라고 말한다 이것은

지ζ팅}지 말리는 것을 의미한다 시간은 서양인들에게 매우 중요하다 사실 ，
Unit 06
많은 서앙인들은 약속 장소에 5운 흑은 10분 일찍 도착한다 아마도 그들의
사람들은 종종 자신의 능력에 대해 이야기 한다 하지만 때때로 매우 겸손하 약속이 3시라면 2시 50분이나 2시 55운에 도착할 것이다
다 즉， 그들은 어떤 것을 매우 잘 하지만， “저 ， 그거 못해요” 라고 말한다

또한 효댁인들은 종종 군대 상의 시ζ떨 사용한다 오후 2시 (2:00 PM) 대신

서구 비즈니스 문호댄에서는 그것이 항상 좋은 것은 아니다 겸손한 자세는 에 14시라고 적을 것이다 또는 오후 8시 (8:00 PM) 대신에 20시라고 적을

좋은 것이다 하지만 자신의 능력에 대해서도 말을 해야만 한다. 다음의 예 것이다 서앙인들은 군대 상의 시ξ틸 좀처럼 시용하지 않는다 그것은 오직
를살펴보자 공항에서만 쓰일 뿐이다.

〈서구방식〉

주디 스갓， 스페인어를 읽을수 있나요?

스킷 예 ， 할 수 있습니다 스페인어를 매우 잘 읽어요
Unit 09
효댁 문호낸에서는 누군가가 무언가를 권할 때 처음에 그것을 거절하는 것
〈효댁방식〉 이 에의 바른 것이다 사실 수 차례 효F국 사람들은 “ 아니에요” 라고 두 번 말
주디 민수씨 ， 영어 실력이 정말 좋군요 할 것이다 세 번째에 효댁인들은 제요떨 은H가드랄 것이 다 예를 살펴보자
민수 아닙니다 제 영어 을봐기 실력은 형펀 없는걸요

선민 주스좀드랄까요?
스킷은 그가 스페인어를 매우 잘 읽을 수 있다고 말했다 민수는 영어를 잘 민수 아니에요， 괜찮습니다
밀k하지 못한다고 했다 하지만 민수는 겸손한 것이다 실제로 그는 영어를 선민 (10초후)아니요，정말권해드리는거에요 좀드세요
매우 잘 읽는다 서구 문호댄에서 지나치게 겸손한 것은 좋지 않다， 회사는 민수 아닙니다， 괜찮H가요
당신의 모든 능력을 알고 싶어한다는 것을 기억하라 그러니 ， 겸손하지 밀H가 선민 (10초후)권해드릴게요 주스좀드세요
라 솔직해지라 “저는 이것을 매우 잘 합니다” 또는 u저는 그것에 매우 뛰어 민수 알겠어요 좋습니다
납니다” 라고 일녕i라，

하지만 서앙 문호낸의 사람들은 누군가가 제안한다면 첫 번째에 그것을 받

아들일 것이다. 예를 들어 ， 어떤 사람이 서양인에게 커피를 권한다면 그 서
앙인은 ‘ 예 ， 주서|요 좀 먹고 싶습니다 ”라고 말할 것이다， 하지만， 그 서앙인
Unit 07
이 “아니오， 괜찮습니다 n라고 말한다먼 ， 당신은 다시 커피를 권하지 않아도
효댁문호낸에서는사람들이 종종 매우 개인적인 질문들를묻큰 효빠‘ 하지만， 된다 서앙인들은 이것이 이쇼념따고 샘각할 것이다

많은 서양 문호낸에서는 매우 사적인 질문들은 좀처럼 묻지 않는다 서앙 문

호}권에는 좋지 않은 질문틀이 많이 있다 한 개인에게 나이 ， 키， 몸무게나 다
른 개인정보를 묻는 것은 좋지 않다 여기 나쁜 질문들의 몇 가지 예가 있다
Unit 10
당신은몇살입니까? 도움을 요청할 때 매우 중요한 E뻐가 있는데- 바로 “ Please "이다 많은 사람
당신은키가몇입니까? 틀이 Plea않를 마법의 딘어라고 효다 당신이 “ please "라고 말하면 시람들이
당신의 몸무게는 얼마나 나갑니까? 당신의 요청을주로 븐H가들이기 때문에 이는마법과같봐 예를살펴보자

첫 만남에서， 절대로 이러한 질문틀을 묻지 마라 물론， 효댁에서는 나이가 존:커피한잔줘 ‘

중요하다 등f지만 대부분의 서앙인틀은 나이에 대해 샘킥「하지 않는다 그들 마샤 안돼 미안 b 빠，
에게 그것은 중요하지 않다
존 나에게커피 한잔좀줄수있겠니?

마샤 그래 커피에 크림이나 설탕 넣니?

모든 요청에 “ please "를 사용하라 이것은 당신의 요청을 더욱 예의 바르고

격식 있게 만든다 또한 “ could "와 같이 “ wou ld "를 사용할 수 있다 "would"

는 예의 바르고 격식 있게 E틸 수 있는 다른 방법이다 예를살펴보자

저 좀 도요}주시겠어요?
저에게 돈을 좀 빌려주실 수 있겠어요?

Unit 11
개ave to "와 “ must"는 항상 의무를 의미한다 다시 밀}해， 선택의 여지가 없
는 것이다 어떠한 일을 실행해야만 한다 예를 들어， 당신의 관리자가 “ 이
사온틀을 E띨어야 해요” 라고 한다면 1 당신은 선택의 여지가 없다 반드시

그것을해야만한다

반먼에 ， “ should "와 ‘。ught to "는 종종 제요에|나 충고이다 하지만 때로 명

령이나 의무로도 쓰인다 당신은 당신에게 밀념}는 사람에 대해 생ζ}해야만

한다 예를 들어 친구가 “이 책을 읽는 게 좋겠어” 라고 한다먼 그것은 제안

이다 하지만 당신의 상사가 “ 01 책을 읽는 게 좋겠어 ” 라고 한다먼 그것은

제안이 아닌 의무이다 따라서 문맥을 생ζ}해보라 누가 말했는가? 그리고

그것이 요구인지 제안인지 ， 명령인지 의무인지를 결정할수 있다

Unit 12
“ wi l l "과 “ be going to "는 매우 비슷하다 하지만 다른 점도 있다 “ will "은 확
신하지 못하는 미래의 일에 대해 얘기할 때 쓰인다 당신은 그 일을 할 수
도 있지만， 안 할 수도 있다 사람들은 가끔 삐 1 1과 함께 maybe , perhaps ,
probably를 시용한다 에를 살펴보자

아마 나는오늘 밤에 그 프로그램을 볼 것이다 (100% 확신하지 못합)

아마도 존은 골 전호덜 할 것이다 (100% 확신하지 못함)
그녀는 아마 오늘 그 프로젝트를 끝낼 것이다 (100% 확신하지 못함)

“ be going to "는 당신이 반드시 미래에 할 예정인 것을 말할 때 사용한다 다

시 밀빼 1 당신은 반드시 그것을 할 것이다 예를살펴보자

나는 점심 식사를 위해 스킷을 만닐 것이다 (100% 확신)

그들은 다음 주 회의에 참석 할 것이다‘ (100% 확신)
그는 오늘 밤 나에게 이메일을 보낼 것이다 (100% 확신)

또한 “ wi ll "은 당신이 무언가 하기로 결정한 것을 나타낼 때 사용한다 예를

살펴보자

A 전화벨이울리네 B 내가받을게

A 문제가 있어 B 내가도울게

A 돈이없어 B 내가빌려줄게