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Introduction

Peter Chan is the Operations Director of Pyramid Stars Inc. (PSI), which was founded over 50 years ago in San Francisco selling radio components. While PSI originally only offered radio parts by mail catalog, they now supply various products and have well-known corporate customers. PSI still operates from San Francisco with the same dedication to catalog sales and high-quality customer service that was their priority from the beginning. They have built a strong brand and loyal customer following through quality products and excellent service.

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Argie Baya
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58 views1 page

Introduction

Peter Chan is the Operations Director of Pyramid Stars Inc. (PSI), which was founded over 50 years ago in San Francisco selling radio components. While PSI originally only offered radio parts by mail catalog, they now supply various products and have well-known corporate customers. PSI still operates from San Francisco with the same dedication to catalog sales and high-quality customer service that was their priority from the beginning. They have built a strong brand and loyal customer following through quality products and excellent service.

Uploaded by

Argie Baya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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INTRODUCTION

Peter Chan is the Operations Director of Pyramid Stars Inc., which was founded in San
Francisco over 50 years ago. Originally, the company provided radio components to
small repair shops. Products were offered for sale through a catalog that was mailed to
prospective customers every four months! The company built its reputation on high
quality and service, but also on the promise of delivering great customer service. The
company's mission is to provide the best customer service possible. In addition to
providing excellent customer service, they are committed to building a strong brand
image and creating an excellent customer experience. Their goal is to create a positive
image of themselves as well as the company. as time passes, they began supplying more
than just radio parts, and well-known corporations in Hollywood were added to the list of
customers.
Today PSI operates the San Francisco facility with the same dedication to supplying
quality products through catalog sales that it had when it was first founded. Customer
service remains the top priority The company has been successful in developing a strong
brand name and reputation. They have also built a loyal following of people who trust
them to provide high-quality.

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