1.

Practical task
1. Working in pairs capture annotated photographs of the following scenarios using good practice demonstrated in class.
2. Each of your will produce individual evidence of at least 2 of the following:

• Cleaning a computer system

• Maintaining systems
• Repair/replace faulty equipment.

Task Your step by step guide Screen grabs or photographs

Cleaning the Computer 1. I unscrewed then opened

up the computer case
2. I remove the front bezel
3. I unscrewed the drive bay
then lifted it up to allow
greater access to the interior
of the computer.
4. I used the air duster to
remove most of the dust
piled on the hardware.
5. I used a brush to allow me
to brush dust off hard-to-
reach areas to allow the air
duster to do its thing.
6. After the duster has
cleared all the dust off, I
would screw the drive bay
back in, and then re-install
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 the front bezel, and then re
install the cover and then
screw it to the frame.

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 Repair/Replace Faulty 1. I open the computer case
Equipment cover
2. I unscrew the bay drive and
then lift it open to get better
visual on the wiring.
3. I disconnect the wiring to the
faulty DVD
4. I uninstall the DVD Drive,
then install the new one
5. After the installation is done,
I screw it to the computer case.

2. Improve a system by upgrading hardware.

1. Working in pairs capture annotated photographs of the following scenarios using good practice demonstrated in class.
2. You will then produce individual evidence of the following upgrades (at least 3 of the following for each section):

• Add Memory (RAM)

• Installing a CD/DVD Drive
• Upgrading the HDD to an SSD

S
Task Your step by step guide Screen grabs or photographs Benefits

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 Installing a CD/DVD 1. Unscrew and then
Drive open the computer
case cover
2. Unscrew the drive
bay then lift it up for
better access
3. Unscrew the
empty CD/DVD Tray
4. Pull out the empty
CD/DVD Tray
5. Snap off the piece
of metal where the
CD/DVD would be if
it has not been.
6. Install the CD/DVD
on the empty tray
and then screw it on
to the tray.
7. Install and screw
the CD/DVD tray
back on the drive
bay.
8. Then connect the
CD/DVD drive to a
Sata cable and a
power cable
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 9. After it’s done, put
the drive bay down
and then put the two
small screws back
on.
10. After step 9 is
done, put the
computer case cover
on then put back the
screws to keep the
case cover in place.

Upgrading an HDD 1. Unscrew the

to an SSD computer case
cover, then unscrew
the drive bay.
2. Lift up the drive
bay to allow access
to the HDD.
3. Unscrew the HDD
from the tray

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 4. Remove the HDD,
and then take the
SSD and make sure
to have special
screws that fits the
SSD
5. Once the SSD has
been installed, re-
attach the cables
that were attached to
the HDD
6. Then put the drive
bay down and re-
install the screws to
ensure the drive bay
will not go loose.

3. Install one additional piece of hardware.

1. Working in pairs capture annotated photographs of the following scenarios using good practice demonstrated in class.
2. You will then produce individual evidence of the following upgrades (at least 3 of the following for each section):
• Webcam
• Printer
• 2nd monitor

Task Your step by step guide Screen grabs or photographs

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 Installing a Webcam 1. Plug in the webcam in a
USB-C Port.
2. Attach the webcam to
the top of the PC, ideally
being right at the middle of
the monitor.
3. Open Device manager to
ensure the webcam is
connected.
4. Once the webcam is
attached and is shown to
be connected in device
manager, it’s ready for use.

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 Name: Simon Scott Date: 05/06/2023
Unit 14 – TEST PLAN and RECOMMENDATIONS REPORT

TEST PLAN Report

No Test Method Expected result Actual result Action required Evidence: (Can be photographs,
screen grabs, setting or results)

1 Has the data been The data has been backed up The data has been backed up Backup all the valuable data
backed up? and ready to restore
2 Is the Solid-State drive The Solid-State drive should be The Solid-State drive has Do not use the screws
installed properly? installed properly been installed properly and unscrewed from the HDD
should be functional.
3 Has the hardware been The hardware has been cleared The hardware has been Use proper hardware
cleared of dust? of dust and is no longer cleared of dust and should cleaning equipment
overheating not overheat until dust
gathers again

4 Is the webcam working? The web cam should be fully The web cam is working. Ensure to check device
functional manager to know the
webcam is connected to
the computer
5 Is the CD/DVD Drive The CD/DVD Drive should be The CD/DVD drive has been Break open the CD/DVD
working working by connecting the SATA installed and all required drive slot to allow the drive
to be installed.

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 and power cable to the CD/DVD cables are connected into the
Drive drive.
6
7
8

RECOMMENDATIONS REPORT:
Consider all the ideas from testing, user feedback and review to refine the system to improve the reliability and performance.
Explain how you would make these refinements

I would refine the system by thoroughly clearing the dust off the hardware because the dust could cause the hardware to overheat and causing damage to
the computer, as the dust would hamper the cooling system which in turn would cause the computer to overheat and shutdown to preserve the central
processing unit. I would also refine the system by adding/installing a more powerful SSD to improve reliability, efficiency, and storage.

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Criteria covered by this task:

Unit/Criteria
To achieve the criteria you must show that you are able to:
reference

Install and maintain hardware in a technology system that includes the:

2C.P4 • Repair of at least two different internal hardware components.
• Upgrade of at least two different internal hardware components
• Installation of at least one additional external hardware device.
2C.P5 Test the modified system for functionality against the purpose and repair of any faults

Install and maintain hardware in a technology system using appropriate tools and techniques to protect data and system settings,
2C.M3
demonstrating awareness of user requirements and taking account of usability.

2C.M4 Test the modified technology system and gather feedback and use it to improve the technology system for user experience.

2C.D3 Refine the modified technology system in order to improve performance, taking account of feedback..

2D.P6 Explain how the modified technology system is suitable for the intended purpose and original requirements

Review the extent to which the modified technology system meets the original requirements, considering feedback from others and any
2D.M5
constraints.

Evaluate the initial plan against the modified technology system and justify any changes that were made, making recommendations for
2D.D4
further improvements

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To achieve the criteria you must show that you are able to: Unit Criterion reference

Install and maintain hardware in a technology system, with guidance,

that includes the:

14 1C.4
● repair of at least one different internal hardware component faults

● upgrade of at least one internal hardware component.

Test the modified technology system for functionality and repair any
14 1C.5
faults, with guidance.

For the modified technology system, identify how it is suitable for the
14 1D.6
intended purpose and original requirements

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