IoT Controller

UC300
User Guide
Safety Precautions
Milesight will not shoulder responsibility for any loss or damage resulting from not following the
instructions of this operating guide.
 The device must not be remodeled in any way.
 Do not place the device close to objects with naked flames.
 Do not place the device where the temperature is below/above the operating range.
 Power off the device when installing or wirings.
 Make sure electronic components do not drop out of the enclosure while opening.
 The device must never be subjected to shocks or impacts.

Declaration of Conformity
UC300 is in conformity with the essential requirements and other relevant provisions of the CE,
FCC, and RoHS.

Copyright © 2011-2022 Milesight. All rights reserved.

All information in this guide is protected by copyright law. Whereby, no organization or individual
shall copy or reproduce the whole or part of this user guide by any means without written
authorization from Xiamen Milesight IoT Co., Ltd.
For assistance, please contact
Milesight technical support:
Email: iot.support@milesight.com
Tel: 86-592-5085280
Fax: 86-592-5023065
Address: Building C09, Software Park III,
Xiamen 361024, China

Revision History
Date Doc Version Description
Mar. 17, 2022 V 1.0 Initial version

2
 Contents

1. Product Introduction................................................................................................................................. 4
1.1 Overview........................................................................................................................................... 4
1.2 Features............................................................................................................................................4
2. Hardware Introduction..............................................................................................................................4
2.1 Packing List......................................................................................................................................4
2.2 Hardware Overview.........................................................................................................................5
2.3 Application Wiring...........................................................................................................................5
2.4 LED Indicators................................................................................................................................. 6
2.5 Reset Button.................................................................................................................................... 7
2.6 Dimensions (mm)........................................................................................................................... 7
3. Hardware Installation............................................................................................................................... 7
3.1 SIM Installation (Cellular Version Only).......................................................................................7
3.2 Antenna Installation........................................................................................................................7
3.3 Device Installation...........................................................................................................................8
3.3.1 Wall Mounting...................................................................................................................... 8
3.3.2 DIN Rail Mounting................................................................................................................8
4. Operation Guide.........................................................................................................................................9
4.1 Log in the ToolBox.......................................................................................................................... 9
4.2 Communication Settings............................................................................................................. 11
4.2.1 LoRaWAN Settings (LoRaWAN Version Only).............................................................. 11
4.2.2 Cellular & Application Settings (Cellular Version Only)............................................... 13
4.2.3 SMS Settings (Cellular Version Only)............................................................................. 17
4.3 Data Interface Settings................................................................................................................ 18
4.3.1 Basic Settings.................................................................................................................... 18
4.3.2 Digital Input/Pulse Settings............................................................................................. 19
4.3.3 Digital Output Settings......................................................................................................20
4.3.4 RS485 Settings...................................................................................................................20
4.3.5 RS232 Settings...................................................................................................................22
4.3.6 Analog/PT100 Settings.................................................................................................... 24
4.4 IF-THEN Command.......................................................................................................................25
4.5 LoRa D2D Settings (LoRaWAN Version Only).......................................................................... 28
4.6 Maintenance.................................................................................................................................. 30
4.6.1 Upgrade............................................................................................................................... 30
4.6.2 Backup.................................................................................................................................31
4.6.3 Reset to Factory Default...................................................................................................31
5. Device Payload........................................................................................................................................ 32

3
1. Product Introduction

1.1 Overview
UC300 is an IoT controller used for remote control and data acquisition from multiple sensors. It
contains different I/O interfaces such as analog inputs, digital inputs, relay outputs, serial ports
and so on, which support remote device data transmission and control via LoRaWAN®, 3G/4G
networks or SMS. Besides, UC300 supports multiple trigger conditions and actions which works
autonomously even when the network drops.

1.2 Features
 Easy to connect with diverse wired sensors through DI/DO/AI/PT100/RS232/RS485
interfaces
 Support LoRaWAN® or 3G/4G wireless communication
 Multiple triggering conditions and actions
 Embedded watchdog for work stability
 Industrial metal case design with wide operating temperature range
 Compliant with standard LoRaWAN® gateways and network servers
 Quick and easy management with Milesight IoT Cloud solution

2. Hardware Introduction
2.1 Packing List

1 × UC300 Device 1 × LoRa/Cellular 1× 5 × Terminal Blocks

Antenna Power Adapter

1 × DIN Rail 4 × Wall Mounting 4 × Fixing Screws

Mounting Clip Kits

4
 1× 1 × Warranty
Quick Start Guide Card

If any of the above items is missing or damaged, please contact your sales representative.

2.2 Hardware Overview

2.3 Application Wiring

5
RS485 Terminal Resistor:
DIP Switch Description
1 on 2 off 3 off Add 120 Ω resistor between A and B
1 off 2 on 3 off Add pull-down resistor on B
1 off 2 off 3 on Add pull-up resistor on A

2.4 LED Indicators

LED Indication Status Description
Static On System works
SYS System Status Slowly Blinks Fail to acquire data from data interfaces
Static On System error
Off Not join/register to network
Send join network requests or
Blinks as Requests
registering network requests
ACT Network Status Blinks Twice→Static On Succeed to join/register to network
Blinks Once Succeed to send uplinks
Blinks Twice Fail to send uplinks
Blinks Twice Receive downlinks

6
2.5 Reset Button
There is reset button inside the device.
Description
Function
SYS LED Action
Static Green Press and hold the reset button for more than 10 seconds.
Static Green →
Reset Release the button and wait.
Rapidly Blinking
Off → Static Green The device resets to factory default.

2.6 Dimensions (mm)

3. Hardware Installation

3.1 SIM Installation (Cellular Version Only)

Release the screws and cover on the antenna connector, insert the SIM card into the slot. If you
want to take out the SIM card, press it to make it pop out.

3.2 Antenna Installation

Rotate the antenna into the antenna connector accordingly.

7
The external antenna should be installed vertically always on a site with a good signal.

3.3 Device Installation

UC300 device can be placed on a desktop or mounted to a wall or a DIN rail.

3.3.1 Wall Mounting

1. Fix the wall mounting bracket to the device with 2 screws.

2. Drill 4 holes on the wall according to the bracket, then fix the wall plugs into the wall.
3. Fix the device to the wall plugs with screws. When installation, it’s suggested to fix the two
screws on the top at first.

3.3.2 DIN Rail Mounting

1. Fix the mounting clip to the device with 3 screws.

8
You can also try below installation methods:

2. Hang the device to the DIN rail. The width of DIN rail is 3.5cm.

4. Operation Guide

4.1 Log in the ToolBox

1. Download ToolBox software from Milesight IoT website.
2. Power on the UC300 device, then connect it to computer via type-C port.

9
3. Open the ToolBox and select type as “General”, then click password to log in ToolBox.
(Default password: 123456)

4. After logging in the ToolBox, you can change device settings.

10
4.2 Communication Settings
4.2.1 LoRaWAN Settings (LoRaWAN Version Only)
LoRaWAN settings is used for configuring the transmission parameters in LoRaWAN® network
and is only applied to UC300 LoRaWAN® version.

Basic LoRaWAN Settings:

Go to “LoRaWAN Settings -> Basic” to configure join type, App EUI, App Key and other
information. You can also keep all settings by default.

Parameters Description
Device EUI Unique ID of the device on the label.
App EUI Default App EUI is 24E124C0002A0001.
The port used for sending and receiving data (RS232 data excluded), default
Application Port
port is 85.
Working Mode Fixed as Class C.
Join Type OTAA and ABP modes are available.
Application Key Appkey for OTAA mode, default is 5572404C696E6B4C6F52613230313823.
Device Address DevAddr for ABP mode, default is the 5th to 12th digits of SN.
Network Session Nwkskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.

11
 Key
Application
Appskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
Session Key
RX2 Data Rate RX2 data rate to receive downlinks.
RX2 Frequency RX2 frequency to receive downlinks. Unit: Hz
Spread Factor If ADR is disabled, the device will send data via this spread factor.
If the device does not receive ACK packet from network server, it will resend
Confirmed Mode
data 3 times at most.
Reporting interval ≤ 30 mins: device will send specific mounts of LoRaMAC
packets to check connection status every 30 mins; If not receiving response
after specific packets, the device will re-join.
Rejoin Mode
Reporting interval > 30 mins: device will send specific mounts of LoRaMAC
packets every to check connection status every reporting interval; If not
receiving response after specific packets, the device will re-join.
ADR Mode Allow network server to adjust datarate of the device.
Tx Power Transmit power of device.
Note:
1) Please contact sales for device EUI list if there are many units.
2) Please contact sales if you need random App keys before purchasing.
3) Select OTAA mode if you use Milesight IoT Cloud to manage devices.
4) Only OTAA mode supports rejoin mode.

LoRaWAN Frequency Settings:

Go to “LoRaWAN Settings -> Channel” to select supported frequency and select channels to
send uplinks. Make sure the channels match the LoRaWAN® gateway.

12
If frequency is one of CN470/AU915/US915, you can enter the index of the channel that you
want to enable in the input box, making them separated by commas.
Examples:
1, 40: Enabling Channel 1 and Channel 40
1-40: Enabling Channel 1 to Channel 40
1-40, 60: Enabling Channel 1 to Channel 40 and Channel 60
All: Enabling all channels
Null: Indicates that all channels are disabled

4.2.2 Cellular & Application Settings (Cellular Version Only)

Cellular settings is used for configuring the transmission parameters in cellular network and is
only applied to UC300 cellular version.

13
Cellular Settings:
Go to “General -> Basic” to configure basic cellular settings.

Parameters Description
Select from "Auto", "4G Only", "3G Only", and "2G Only".
Auto: connect to the network with the strongest signal automatically.
Network Type
4G Only: connect to 4G network only.
And so on.
PIN Code Enter a 4-8 characters PIN code to unlock the SIM.
Enter the username for cellular dial-up connection provided by local ISP. The
User
max length is 31 characters.
Enter the password for cellular dial-up connection provided by local ISP. The
Password
max length is 31 characters.
Enter the Access Point Name for cellular dial-up connection provided by local
APN
ISP. The max length is 31 characters.
Enter the local SMS center number for storing, forwarding, converting and
SMS Center
delivering SMS message. This is required if you need to use SMS control or
Number
reporting feature.

7 Bit: standard GSM message coding for most common letters and symbols,
SMS Data Coding
can contain up to 160 characters.
Scheme
8 Bit: suit for multimedia messages, can contain up to 140 characters.

14
 UCS-2: send Unicode characters and suit for more languages like Chinese,
Korean and Arabic, can contain up to 70 characters.
Enter the NTP Server's IP address or domain name. After registered to
NTP Server network, the device will sync the device time from this server. Default:
www.ntp.org
Change Password Change the password to loggin ToolBox and SMS password validation.

Application Settings:
Go to “Application -> Application” to configure the settings to send data to corresponding
servers. About the MQTT topics, please refer to the UC300 Cellular Communication Protocol.

Parameters Description
Application Mode Select from “Milesight IoT Cloud”, “AWS”, “TCP”, “UDP”, and “MQTT”.
The interval of reporting interface data. Default: 1800s, Range: 10-64800s
Reporting Interval
Note: for Milesight IoT Cloud mode, the reporting interval should be
(s)
configured on the cloud webpage.
Milesight IoT Cloud
Keep Alive Interval After connected, the device will send heartbeat packet regularly to keep alive.
(s) Default: 200 s, Range: 1-3600 s
AWS
Server Address Fill in the AWS server domain name which the data sends to.
Keep Alive Interval After connected, the device will send heartbeat packet regularly to keep alive.

15
 (s) Default: 200 s, Range: 1-3600 s
CA File Import the CA.crt file.

Client Certificate Import the client certificate.

Client Key Import the client key.

TCP/UDP
After TCP/UDP connection established, the device will send one package
Description including the description to identify the device. The max length is 32
characters.
Keep Alive Interval For TCP connection, the device will send heartbeat packet regularly to keep
(s) alive. Default: 60 s, Range: 60-7200 s
Custom Heartbeat
After enabled, the device will send custom heartbeat packets to TCP server.
Mode
Custom Content Customize the heartbeat packet content. The max length is 32 characters.
The device will send custom heartbeat packet regularly. Default: 30 s, Range:
Heart Interval (s)
30-3600 s
After the device send custom heartbeat packet, it needs a specific response
Require Response
from server.
Customize the server reply content after receiving custom heartbeat packets.
Response Content
The max length is 32 characters.

Server Address Fill in the TCP/UDP server address (IP/domain name).

Fill in the TCP/UDP server port. Range: 1-65535.
Server Port Note: The server address and port should not exactly the same as the
TCP/UDP settings on “RS232” page.
Status Show the connection status between the device and the server.
MQTT
Broker Address Fill in MQTT broker address to receive data.
Port Fill in MQTT broker port to receive data.
Client ID is the unique identity of the client to the server, it must be unique
Client ID
when all clients are connected to the same server.
Keep Alive Interval After the client is connected with the server, the client will send heartbeat
(s) packet regularly to keep alive. Default: 60 s, Range: 1-65535 s
User Credentials
Enable Enable user credentials.
Username The username used for connecting to MQTT broker.

16
 Password The password used for connecting to MQTT broker.
TLS
Enable Enable the TLS encryption in MQTT communication.
Protocol It’s fixed as TLS v1.2.

CA File Import the CA.crt file.

Client Certificate Import the client certificate.

Client Key Import the client key.

4.2.3 SMS Settings (Cellular Version Only)

UC300 cellular version supports SMS control and SMS report. Before that, ensure the device has
registered to cellular network and SMS Center Number is typed in “General -> Basic” settings.
About the SMS control commands and report contents, please refer to the UC300 Cellular
Communication Protocol.

SMS Control
Parameters Description
Enable Enable to allow users to send SMS to control the device.
Control Center The number used to control this device. 2 control numbers can be added at
Number most.
Success After control success, the device will send success reply to the control center
Confirmation number.
Failure
After control failure, the device will send failure reply to control center number.
Confirmation

17
SMS Report
Parameters Description
Enable Enable to allow device to report device DI/DO status via SMS.
Any Change When any of DI/DO interfaces’ status changed, the device will send the
Report current status via SMS.
Regular Report Report the time, signal, network type and data interface status/values of
Interval device regularly via SMS. Default: 720 mins, Range: 1-1440 mins.
Select the SMS messaging protocol. It’s General by default.
SMS Messaging General: send SMS as general string format.
Protocol UCP: send SMS as hex format, you can decode it referring to UC300
Communication Protocol document.
Number Reports SMS to these phone numbers. 6 numbers can be added at most.

4.3 Data Interface Settings

4.3.1 Basic Settings
LoRaWAN Version:

18
 Parameters Description
Device ID Show the SN of the device.
Reporting interval of transmitting data to network server.Default: 20mins
Reporting Interval
Note: RS232 transmission will not follow the reporting interval.
LoRa D2D See details on chapter 4.5.

Change Password Change the password to loggin ToolBox.

Cellular Version:
See cellular setting in chapter 4.2.2.

4.3.2 Digital Input/Pulse Settings

UC300 supports 4 digital inputs and every input can work as either digital input mode to detect
high/low level or pulse counter to record counting values. When working as digital input, UC300
will upload the data according to reporting interval or when status changes.

19
 Parameters Description
Enable Enable digital input to detect status and upload the data.
Digital Input
Fetch Click to get the current input status.
Counter
Digital Filter It’s recommended to enable when pulse period is greater than 250 us.
Click to start/stop counting. Note that UC300 will send non-changeable
Start/Stop
counting values if you do not click “Start”.
Refresh Refresh to get latest counter values.
Clear Count the value from 0.
Note: the counting value will lose if UC300 loses the power.

4.3.3 Digital Output Settings

UC300 supports 2 digital outputs to control the devices.

Parameters Description
Enable the digital output to control the device and upload changed
Enable
status.
When Power is After the device power is restored, the DO status will return to normally
Restored, DO closed or normally open according to this parameter.
Fetch Click to get the current output status.
Switch Click to change the DO status.

4.3.4 RS485 Settings

UC300 has one RS485 port for Modbus RTU device connection.
1. Connect RS485 device to RS485 port.
2. Go to “General -> RS485” to enable RS485 and configure serial port settings. Serial port

20
settings should be the same as the RS485 terminal devices.

Parameters Description
Enable Allow the device to collect RS485 data and upload the data.
Stop Bit 1 bit/2 bit are available.

Data Bit 8 bit is available.

Parity None, Odd and Oven are available.

Baud Rate 1200/2400/4800/9600/19200/38400/57600/115200 are available.

Execution Interval
The execution interval between each Modbus channel command.
(ms)
The maximum response time that the UC300 waits for the reply to the
Max Resp Time
command. If it does not get a response after the max response time, it is
(ms)
determined that the command has timed out.
Max Retry Time Set the maximum retry times after device fails to read data from RS485
(ms) terminal devices.
Modbus RS485 If this mode is enabled, the device will transmit Modbus RTU commands
bridge LoRaWAN from network server to RS485 terminal devices transparently and send
(LoRaWAN® Modbus reply originally back to the network server.
Version Only) Port: Select from 2-84, 86-223.

3. Click to add Modbus channels, then save configurations.

21
 Parameters Description
Channel ID Select the channel ID you want to configure from 16 channels.
Name Customize the name to identify every Modbus channel.
Slave ID Set Modbus slave ID of terminal device.
Address The starting address for reading.
Set read how many digits from starting address. For LoRaWAN® version, it
Quantity
fixes to 1; for cellular version, it can be set as 1 to 4.
Type Select data type of Modbus channels.
Set the Modbus data reading order if you configure the type as Input register
or holding register.
Byte Order
INT32/Float: ABCD, CDBA, BADC, DCBA
INT16: AB, BA
Sign The tick indicates that the value has a plus or minus sign.
After click, UC300 will send Modbus read command to test if it can read
correct values.
Example: as this setting, the device will send command: 01 03 00 00 00 01
84 0A
Fetch

4. Click “Fetch” to check if UC300 can read correct data from terminal devices.

Note: Do not click “Fetch” frequently since response time to reply is differ for every terminal
device.

4.3.5 RS232 Settings

UC300 has one RS232 interface for transparent communication. Usually it will use different
tunnels from other data interfaces to communicate with server.

22
 Parameters Description

Baud Rate 1200/2400/4800/9600/19200/38400/57600/115200 are available.

Data Bit 8 bit is available.

Stop Bit 1 bit/2 bit are available.

Parity None, Odd and Oven are available.

Packet Length When the device receives RS232 data up to this length, it will fragment it as
(byte) a single packet and send to network server.

Serial Frame The interval that the device sends out real serial data stored in the buffer

23
 Interval (ms) area to public network. The range is 10-65535 milliseconds.
Note: data will be sent out when real serial data size reaches the preset
packet size, even though it's within the serial frame interval.

LoRaWAN Version

Send or receive RS232 data from this port, this port should different from
Port the Application port.
Range: 2-84, 86-223.

Cellular Version

Protocol Select "TCP" or "UDP" protocol.

Keep Alive Interval For TCP connection, the device will send heartbeat packet regularly to keep
(s) alive. Default: 60s, Range: 60-7200 s
Reconnect Interval After connection failure, the device will reconnect to the TCP server after
(s) the preset interval. Default:10 s, Range: 10-60 s.
After TCP/UDP connection established, the device will send the register
Register String
string to identify the device. The max length is 32 characters.

Server Address Fill in the TCP or UDP server address (IP/domain name).

Fill in the TCP or UDP server port. Range: 1-65535.

Server Port Note: The server address and port should not exactly the same as the
TCP/UDP settings on “Application Mode”.
Status Show the connection status between the device and the TCP server.

4.3.6 Analog/PT100 Settings

UC300 has two 4-20mA analog inputs, two 0-10V analog inputs and two PT100 inputs for analog
device connection. After wirings, you can click “Fetch” to check if the value is correct.
PT100 Note:
1) The temperature unit in the reporting package is fixed as °C.
2) Please modify the command IF condition threshold settings if you change the temperature
unit.

24
4.4 IF-THEN Command
UC300 supports configuring locally IF-THEN commands to do some actions automatically even
without network connection. One device can be added 16 commands at most.
1. Go to “Command” page, click “Edit” to add commands.

25
2. Set a IF condition based on the terminal device data or UC300 device status.
Condition Description
Set the time condition. The device time will be synced once after
Time joining/registering to network, you can also sync the time manually on “Status”
page.
When UC300 device detects the DI as a specific status.
Is continued for: the DI changed status should last for some time.
Digital Input
Set lockout time: after the lockout time, UC300 will detect if DI status matches
the condition. 0 means this IF condition will only be detected once.

26
 When pulse counter reaches a specific value. This only works when DI works
Counter
as counter mode.
When the value reaches any threshold.
Is continued for: the analog value should last for some time.
Set lockout time: after the lockout time, UC300 device will detect if analog
Channel/4-20m
value matches the condition. 0 means this IF condition will only be detected
A/0-10V/PT100
once.
Note: for UC300 cellular version, if this Modbus channel quantity is more than
1, this condition will only judge the first value.
Received a
When UC300 device receive a specific message from server.
message
The Device
Reboot the device.
Restarts
Received a D2D
This only works with UC300 LoRaWAN® version and the LoRa D2D feature is
control
enabled. See details on chapter 4.5.
command
The signal When UC300 cellular signal is lower than 10 asu, this only works with UC300
strength is weak cellular version.

3. Set THEN action according to your request. You can add at most 3 actions in one command.
Action Description
Send a custom
Send a custom message to the server.
message
DO can be set to normally open/normally closed/change status.
Output Trigger Delay Time: this action will trigger after a specific time;
Duration: the output status will last for a specific time, 0 means permanent.

Restart the Device Reboot the device.

Send a D2D control This only works with UC300 LoRaWAN® version and the LoRa D2D feature is
command enabled. See details on chapter 4.5.
Send a Modbus
This only works with UC300 LoRaWAN® version and the LoRa D2D feature is
command via
enabled. See details on chapter 4.5.
RS485 interface
Send a device This only works with UC300 cellular version and the SMS Report feature is
status message enabled.

27
 via SMS

4.5 LoRa D2D Settings (LoRaWAN Version Only)

LoRa D2D protocol is developed by Milesight and used for setting up transmission among
Milesight devices without gateway. When the LoRa D2D setting is enabled, UC300 can work as a
LoRa D2D controller to send control commands to other devices or work as a LoRa D2D agent to
receive commands to trigger the DO or RS485 devices.
1. Go to “General -> Basic” page, enable LoRa D2D feature, define a unique LoRa D2D k
ey which is the same as LoRa D2D controller or agent devices. (Default LoRa D2D Key:
5572404C696E6B4C6F52613230313823)

2. Go to “LoRaWAN Settings -> Basic” to configure the RX2 datarate and RX2 frequency. When
UC300 works as LoRa D2D controller, it will send commands as RX2 settings.

3. Go to “Command” page to set corresponding operations.

When DI triggers, UC300 can work as LoRa D2D controller to send control command to control

28
the LoRa D2D agent device. The command should be a 2-byte hexadecimal number.

When UC300 receives a LoRa D2D command, it can work as a LoRa D2D agent to trigger the DO
or send Modbus command to RS485 terminal devices.

29
Note: When this feature is enabled and the command is triggered, the device will not send data
to LoRaWAN® network server.

4.6 Maintenance
4.6.1 Upgrade
UC300 supports upgrade locally via ToolBox software.
1. Download firmware from www.milesight-iot.com to your PC.
2. Go to “Maintenance -> Upgrade”, click “Browse” to import firmware and upgrade the device.
You can also click “Up to Date” to search for the latest firmware of the device and upgrade.
Note: Any operation on ToolBox is not allowed during upgrading, otherwise the upgrading will be
interrupted, or even the device will break down.

30
4.6.2 Backup
UC300 devices support configuration backup for easy and quick device configuration in bulk.
Backup is allowed only for devices with the same model and LoRa frequency band.
1. Go to “Maintenance -> Backup and Reset”, click “Export” to save current configuration as
json format backup file.
2. Click “Browse” to select backup file, then click “Import” to import the configurations.

4.6.3 Reset to Factory Default

Please select one of following methods to reset device:
Via Hardware: Open the case of UC300, hold on the reset button for more than 10 s until SYS
LED blinks.
Via ToolBox Software: Go to “Maintenance -> Backup and Reset” to click “Reset”.

31
5. Device Payload
For UC300 LoRaWAN® version, please refer to the UC300 LoRaWAN Communication Protocol;
For UC300 cellular version, please refer to the UC300 Cellular Communication Protocol; for
decoders of Milesight IoT products please click here.

-END-

32