Templates for the following MSPs:

 MSPs That Provide Software Services

 MSPs That Provide Hardware Services
 MSPs That Provide Premium Services
 MSPs That Provide On-Site (Field) Services
 Managed Security Service Providers (MSSPs)
 MSPs Specializing in Cloud Services
 MSPs Specializing in Virtualization Services
 MSPs Specializing in Collaboration & Communication Services
 MSPs Specializing in Database Management Services

Each template can be modified to fit your unique business.

MSPs That Provide Software Services

Price (per user/device per
Service Description month)
Monitoring software performance and
Basic Monitoring alerts BDT_______
BDT_______
Application
Management Application installation and updates
Help desk support for software-related BDT_______
Software Support issues
Software license tracking and BDT_______
License Management compliance
Integration Integration with other software systems BDT_______
Tailoring software to meet client- BDT_______
Customization specific needs

Total _______

MSPs That Provide Hardware Services

 Price (per device per
Service Description month)

Hardware Monitoring Monitoring hardware performance and alerts BDT_______

Preventive Regular maintenance to ensure optimal BDT_______
Maintenance performance
BDT_______
Hardware Installation Installation and configuration
Help desk support for hardware-related BDT_______
Hardware Support issues
Hardware BDT_______
Replacement Replacement or repair of faulty hardware
Tracking and management of hardware BDT_______
Asset Management inventory

Total _______

Price (per device per

Service Description month)
BDT_______
Hardware Monitoring Monitoring hardware performance and alerts
BDT_______
Preventive Regular maintenance to ensure optimal
Maintenance performance
BDT_______
Hardware Installation Installation and configuration
Help desk support for hardware-related BDT_______
Hardware Support issues
BDT_______
Hardware
Replacement Replacement or repair of faulty hardware
Tracking and management of hardware BDT_______
Asset Management inventory
BDT_______
Total

MSPs That Provide Premium Services

Price (per user/device
Service Description per month)
 24/7 monitoring with proactive issue BDT_______
Premium Monitoring resolution
BDT_______
Premium Support Priority help desk support (24/7)

On-site Support Rapid on-site support for critical issues BDT_______

BDT_______
Comprehensive disaster recovery
Disaster Recovery planning and support
BDT_______

Dedicated Account Dedicated account manager for

Management personalized service
BDT_______
Total

MSPs That Provide On-Site (Field) Services

Service Description Price (per site visit)
BDT_______
On-site Diagnostics Diagnostic and assessment of on-site issues
BDT_______
Site Maintenance Preventive and corrective maintenance

On-site Repairs Hardware repairs or replacements BDT_______

On-site Installations Installation of new hardware, software, or networks BDT_______

Training for staff on technology use and best BDT_______
On-site Training practices
Project BDT_______
Management On-site project coordination
BDT_______
Total

Managed Security Service Providers (MSSPs)

Price (per user/device
Service Description per month)

Threat Monitoring Real-time monitoring for security threats BDT_______

Regular scanning for system BDT_______

Vulnerability Scanning vulnerabilities
Incident Response Rapid response to security incidents BDT_______

Configuration and management of BDT_______

Firewall Management firewalls
Antivirus, anti-malware, and other BDT_______
Endpoint Protection endpoint security
Security best practices and risk BDT_______
Security Consulting assessment
Security Awareness BDT_______
Training Training users on security practices

Total BDT_______

MSPs Specializing in Cloud Services

Price (per user,
Service Description per month)
BDT_______
Cloud Migration Assistance with migration to the cloud
Cloud Infrastructure BDT_______
Setup Cloud infrastructure setup and configuration
Monitoring of cloud infrastructure and BDT_______
Cloud Monitoring performance
Cloud Security Management and monitoring of cloud security BDT_______
Management measures
Backup & Disaster BDT_______
Recovery Backup of cloud data and recovery solutions
Cloud Application BDT_______
Support Support for cloud-based applications
BDT_______
Cloud Vendor Managing relationships with cloud service
Management vendors
Total BDT_______

MSPs Specializing in Virtualization Services

Price (per virtual machine,
Service Description per month)
Virtual Infrastructure BDT_______
Setup Virtual infrastructure setup and configuration
Monitoring, maintenance, and support of virtual BDT_______
VM Management machines
BDT_______
VM Security Management Management and monitoring of virtual machine
 security measures
VM Backup & Disaster BDT_______
Recovery Backup of virtual machine data and recovery solutions
Virtual Network Virtual network management, including monitoring BDT_______
Management and support
BDT_______
Support for hypervisor software and related
Hypervisor Support infrastructure
BDT_______
Total

 MSPs Specializing in Collaboration & Communication Services

Price (per user, per
Service Description month)
Email Hosting & BDT_______
Management Email hosting, management, and support
VoIP Services VoIP setup, configuration, and support BDT_______

Video Conferencing Video conferencing setup, management, and BDT_______

Services support
File Sharing & BDT_______
Collaboration Secure file sharing and collaboration tools
Mobile Device Monitoring, management, and support for BDT_______
Management mobile devices
Integration of communication channels for BDT_______
Unified Communications streamlined experience
BDT_______
Total

MSPs Specializing in Database Management Services

Price (per database
Service Description instance, per month)
Setup, installation, and configuration of BDT_______
Database Setup database instances
Monitoring and performance management of BDT_______
Database Monitoring databases
Database Security Management and monitoring of database BDT_______
Management security measures
Backup & Disaster Backup of database data and recovery BDT_______
Recovery solutions
Database Patch Regular database patching to keep software BDT_______
Management up-to-date
Performance tuning and optimization of BDT_______
Database Optimization database instances
Database Vendor Managing relationships with database software BDT_______
Management vendors
BDT_______
Total