TRAINING REGULATIONS f

MASSAGE THERAPY NC II

HUMAN HEALTH/HEALTH CARE SECTOR

Technical Education and Skills Development Authority (TESDA)

East Service Road, South Luzon Expressway(SLEX), Taguig City, Metro Manila
Technical Education and Skills Development Act of 1994
(Republic Act No. 7796)

Section 22, “Establishment and Administration of the National

Trade Skills Standards” of the RA 7796 known as the TESDA
Act mandates TESDA to establish national occupational skill
standards. The Authority shall develop and implement a
certification and accreditation program in which private
industry group and trade associations are accredited to
conduct approved trade tests, and the local government units to
promote such trade testing activities in their respective areas in
accordance with the guidelines to be set by the Authority.
The Training Regulations (TR) serve as basis for the:

1. Competency assessment and certification;

2. Registration and delivery of training programs; and
3. Development of curriculum and assessment instruments.

Each TR has four sections:

Section 1 Definition of Qualification - refers to the group of

competencies that describes the different functions of the
qualification.

Section 2 The Competency Standards - gives the specifications of

competencies required for effective work performance.

Section 3 Training Standards - contains information and requirements in

designing training program for certain Qualification. It includes
curriculum design; training delivery; trainee entry requirements;
tools, equipment and materials; training facilities; trainer’s
qualification; and institutional assessment.

Section 4 Assessment and Certification Arrangements - describes

the policies governing assessment and certification procedure.
 TABLE OF CONTENTS
HUMAN HEALTH/HEALTH CARE SECTOR

MASSAGE THERAPY NC II

Page No.

SECTION 1 MASSAGE THERAPY NC II QUALIFICATION 1

SECTION 2 COMPETENCY STANDARD

 Basic Competencies 2-19
 Common Competencies 20-46
 Core Competencies 55-76

SECTION 3 TRAINING ARRANGEMENTS 85

3.1 Curriculum Design

82
 Basic Competencies 87
 Common Competencies 94
 Core Competencies 116
3.2 Training Delivery 146
3.3 Trainee Entry Requirements 147
3.4 List of Tools, Equipment and Materials 148
3.5 Training Facilities 149
3.6 Trainers' Qualifications 149
3.7 Institutional Assessment 150

SECTION 4 ASSESSMENT AND

CERTIFICATION ARRANGEMENTS 151

COMPETENCY MAP 155

GLOSSARY OF TERMS 157

ACKNOWLEDGEMENTS 158
 TRAINING REGULATIONS FOR
MASSAGE THERAPY NC II

SECTION 1 MASSAGE THERAPY NC II QUALIFICATION

The MASSAGE THERAPY NC II Qualification consists of competencies that a person must

achieve to work develop massage practice, perform client consultation, perform body massage and
maintain and organize tools, equipment, supplies and work area.

This Qualification is packaged from the competency map of the Human Health/Health Care Sector as
shown in Annex A.

UNIT CODE BASIC COMPETENCIES

500311105 Participate in workplace communication
500311106 Work in a team environment 500311107
Practice career professionalism
500311108 Practice occupational health and safety procedures

UNIT CODE COMMON COMPETENCIES

HHC323201 Maintain effective relationship with clients
HCS323202 Implement and monitor infection control policies and procedures
HCS323203 Respond effectively to difficult/challenging behavior HCS323204
Apply basic first aid
HCS323205 Maintain high standard of client services

UNIT CODE CORE COMPETENCIES

HHC322301 Develop massage practice
HHC322302 Perform client consultation
HHC322303 Perform body massage
HHC322304 Maintain and organize tools, equipment, supplies and work area A person

who has achieved this Qualification is competent to be:

 Massage Therapist

TR Massage Therapy NC II(Amended) Promulgated February 2017 -1

 SECTION 2 COMPETENCY STANDARDS

This section gives the details and contents of the units of competency required in MASSAGE
THERAPY NC II. These units of competency are categorized into basic, common and core
competencies.

BASIC COMPETENCIES

UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

UNIT CODE : 500311105
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to
gather, interpret and convey information in response to
workplace requirements.

PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
1. Obtain and convey 1.1 Specific and relevant  Procedure of gathering  Gathering of
workplace information is accessed workplace information workplace
information from appropriate  Techniques in information skills
sources gathering information  Sourcing of
1.2 Effective questioning,  Effective methods of information skills
active listening and conveying information  Sorting of
speaking skills are used  Written communication information skills
to gather and convey methods  Obtaining
information  Techniques in workplace
1.3 Appropriate medium conveying information skills
is used to transfer communication  Conveying
information and ideas  Different modes of workplace
1.4 Appropriate non- verbal communication information skills
communication is used  Organizational policies  Gathering and
1.5 Appropriate lines of  Communication providing
communication with procedures and information in
supervisors and systems response to
colleagues are identified workplace
 Technology relevant to
and followed Requirements
the enterprise and the
1.6 Defined workplace individual’s work
procedures for the responsibilities
location and storage
of information are used
1.7 Personal interaction is
carried out clearly and
concisely

TR Massage Therapy NC II(Amended) Promulgated February 2017 -2

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
2. Participate in 2.1 Team meetings are  Effective  Participating skills
workplace attended on time communication in workplace
meetings and 2.2 Own opinions are  Different modes of meetings and
discussions clearly expressed and communication discussions
those of others are  Written communication  Following simple
listened to without  Organizational policies spoken language
interruption  Communication  Completing work
2.3 Meeting inputs are procedures and related documents
consistent with the systems  Estimating,
meeting purpose and  Decorum in participating calculating and
established protocols workplace meetings and recording routine
2.4 Workplace discussions workplace
interactions are measures
conducted in a  Relating to people
courteous manner of social range in
2.5 Questions about simple the workplace
routine workplace  Gathering and
procedures and matters providing
concerning working information in
conditions of employment response to
are asked and responded workplace
to Requirements
2.6 Meetings outcomes are
interpreted and
implemented
3. Complete relevant 3.1 Range of forms relating  Methods of  Documenting skills
work related to conditions of making/completing  Report writing skills
documents employment are work related  Making/developing
completed accurately and documents work related
legibly  Company standards documents
3.2 Workplace data is and procedures in  Perform routine
recorded on standard making work related workplace duties
workplace forms and documents following simple
documents  Effective written notices
3.3 Basic mathematical communication  Completing work
processes are used for  Different modes of related documents
routine calculations communication  Estimating,
3.4 Errors in recording  Written communication calculating and
information on forms/  Organizational policies recording routine
documents are identified  Communication workplace
and properly acted upon procedures and measures
3.5 Reporting requirements to systems  Ability to relate to
supervisor are completed  Technology relevant to people of social
according to the enterprise and the range in the
organizational individual’s work workplace
guidelines
responsibilities

TR Massage Therapy NC II(Amended) Promulgated February 2017 -3

 RANGE OF VARIABLES

VARIABLE RANGE
1. Appropriate sources May include:
1.1 Team members
1.2 Suppliers
1.3 Trade personnel
1.4 Local government
1.5 Industry bodies
2. Medium May include:
2.1 Memorandum
2.2 Circular
2.3 Notice
2.4 Information discussion
2.5 Follow-up or verbal instructions
2.6 Face to face communication
3. Storage May include:
3.1 Manual filing system
3.2 Computer-based filing system
4. Forms 4.1 Personnel forms, telephone message forms, safety reports Note:
Provided that forms are accessible and comprehensible
5. Workplace interactions May include:
5.1 Face to face
5.2 Telephone
5.3 Electronic and two way radio
5.4 Written including electronic, memos, instruction and forms, non-
verbal including gestures, signals, signs and diagrams
6. Protocols May include:
6.1 Observing meeting
6.2 Compliance with meeting decisions
6.3 Obeying meeting instructions

TR Massage Therapy NC II(Amended) Promulgated February 2017 -4

 EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Prepared written communication following standard format of the
organization
1.2 Accessed information using communication equipment
1.3 Made use of relevant terms as an aid to transfer information
effectively
1.4 Conveyed information effectively adopting the formal or
informal communication
2. Resource Implications The following resources should be provided:
2.1 Fax machine
2.2 Telephone
2.3 Writing materials
2.4 Internet

3. Methods of Assessment Competency in this unit MUST be assessed through:

3.1 Direct Observation
3.2 Oral interview and written test

4. Context for Assessment 4.1 Competency may be assessed in actual workplace or at the
designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 -5

UNIT OF COMPETENCY : WORK IN TEAM ENVIRONMENT
UNIT CODE : 500311106
UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes to identify role
and responsibility as a member of a team.

PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
1. Describe 1.1 The role and  Company  Communicating
team role and objective of the team vision/mission skills appropriately
scope is identified from statements and consistent with
available sources of  Company policies the culture of the
information and employee code workplace
1.2 Team parameters, of conduct
reporting relationships  Adopting skills to
 Communication
and responsibilities are team role and
process
identified from team scope of
 Team structure responsibilities
discussions and  Team roles
appropriate external  Group planning
sources and decision making

2. Identify own role 2.1 Individual role and  Company  Communicating

and responsibilities within vision/mission skills appropriately
responsibility the team environment statements and consistent with
within team are identified  Company policies the culture of the
2.2 Roles and responsibility and employee code workplace
of other team members of conduct
are identified and  Role and
 Communication
recognized responsibility
process
2.3 Reporting identification skills
 Team structure
relationships within  Team roles
team and external to  Group planning
team are identified and decision
making
 Methods and
techniques of role
and responsibility
identification with a
team
3. Work as a team 3.1 Effective and appropriate  Approaches of  Team working
member forms of interacting with skills
communications are team members
used and interactions  Types of  Communicating
undertaken with team communications skills appropriately
members who used in effective and consistent with
contribute to known interaction with the culture of the
team activities and team members workplace
objectives

TR Massage Therapy NC II(Amended) Promulgated February 2017 -6

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
3.2 Effective and  Methods of working  Skills in observing
appropriate as a team protocols when
contributions are made  Techniques in making reports
to complement team working as a team  Using standard
activities and procedures when
objectives, based on making reports
individual skills and
competencies and  Developing
workplace context teamwork plans
based on team’s role
3.3 SOP/Protocols in and objectives
reporting are
observed

3.4 Contribute to the

development of team
work plans based on an
understanding of
team’s role and
objectives and
individual
competencies of the
members

TR Massage Therapy NC II(Amended) Promulgated February 2017 -7

RANGE OF VARIABLES

VARIABLE RANGE
1. Role and objective of team May include:
1.1 Work activities in a team environment with enterprise or
specific sector
1.2 Limited discretion, initiative and judgment maybe
demonstrated on the job, either individually or in a team
environment

2. Sources of information May include:

2.1 Standard operating and/or other workplace procedures
2.2 Job procedures
2.3 Machine/equipment manufacturer’s specifications and
instructions
2.4 Organizational or external personnel
2.5 Client/supplier instructions
2.6 Quality standards
2.7 OSH and environmental standards

3. Workplace context May include:

3.1 Work procedures and practices
3.2 Conditions of work environments
3.3 Legislation and industrial agreements
3.4 Standard work practice including the storage, safe handling and
disposal of chemicals
3.5 Safety, environmental, housekeeping and quality guidelines

TR Massage Therapy NC II(Amended) Promulgated February 2017 -8

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1. Operated in a team to complete workplace activity
1.2. Worked effectively with others
1.3. Conveyed information in written or oral form
1.4. Selected and used appropriate workplace language
1.5. Followed designated work plan for the job
1.6. Reported outcomes

2. Resource Implications The following resources should be provided:

2.1. Access to relevant workplace or appropriately simulated
environment where assessment can take place
2.2. Materials relevant to the proposed activity or tasks

3. Methods of Assessment Competency in this unit may be assessed through:

3.1. Observation of the individual member in relation to the work
activities of the group
3.2. Observation of simulation and or role play involving the
participation of individual member to the attainment of
organizational goal
3.3. Case studies and scenarios as a basis for discussion of issues
and strategies in teamwork

4. Context of Assessment 4.1 Competency may be assessed in the actual workplace or at the
designated TESDA Accredited Assessment Center

TR Massage Therapy NC II(Amended) Promulgated February 2017 -9

 UNIT OF COMPETENCY : PRACTICE CAREER PROFESSIONALISM

UNIT CODE : 500311107

UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes in promoting
career growth and advancement.

PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
1. Integrate 1.1 Personal growth and  Work values and  Integrating skills of
personal work plans are pursued ethics (Code of personal objectives
objectives with towards improving the Conduct, Code of with organizational
organizational qualifications set for Ethics, etc.) goals
goals the profession  Company policies  Pursuing personal
1.2 Intra- and  Company growth and work
interpersonal operations, plans
relationships are procedures and  Demonstrating
maintained in the standards commitment to the
course of managing  Company organization and its
oneself based on mission/vision goals
performance statements  Intra and
evaluation  Ways of integrating Interpersonal skills
1.3 Commitment to the personal objectives
organization and its with organizational
goal is demonstrated in goals
the performance of
duties

2. Set and meet 2.1 Competing demands  Company policies  Setting skills of
work priorities are prioritized to  procedures and work priorities
achieve personal, team standards  Meeting with work
and organizational  Company and priorities
goals and objectives. departmental goals  Intra and
2.2 Resources are and priorities Interpersonal skills
utilized efficiently and  Managing priorities  Communication
effectively to manage and commitments skills
work priorities and  Economic use and
commitments maintenance of
2.3 Practices along equipment and
economic use and facilities
maintenance of  Ways and means of
equipment and practicing economic
facilities are followed use and maintenance
as per established of equipment and
procedures facilities

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 10

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
3. Maintain 3.1 Trainings and career  Ways of identifying  Identifying
professional opportunities are trainings and career trainings and
growth and identified and availed of opportunities career
development based on job  Techniques of opportunities
requirements seeking and  Seeking
3.2 Recognitions are receiving recognitions are
sought/received and recognitions sought/received and
demonstrated as proof of  Procedures of demonstrated as
career advancement obtaining licenses proof of career
3.3 Licenses and/or and/or certifications advancement
certifications relevant relevant to the job  Obtaining and
to job and career are renewing Licenses
obtained and renewed and/or certifications
relevant to job and
career

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 11

RANGE OF VARIABLES

VARIABLE RANGE
1. Evaluation May include:
1.2 Performance Appraisal
1.2 Psychological Profile
1,3 Aptitude Tests

2. Resources May include:

2.1 Human
2.2 Financial
2.3 Technology
2.3.1 Hardware
2.3.2 Software

3. Trainings and career May include:

opportunities 3.1 Participation in training programs
3.1.1 Technical
3.1.2 Supervisory
3.1.3 Managerial
3.1.4 Continuing Education
3.2 Serving as Resource Persons in conferences and
workshops

4. Recognitions May include:

4.1 Recommendations
4.2 Citations
4.3 Certificate of Appreciations
Commendations
4.6 Awards
4.7 Tangible and Intangible Rewards

5. Licenses and/or May include:

certifications 5.1 National Certificates
5.2 Certificate of Competency
5.3 Support Level Licenses
5.4 Professional Licenses

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 12

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Attained job targets within key result areas (KRAs)
1.2 Maintained intra - and interpersonal relationship in the
course of managing oneself based on performance
evaluation
1.3 Completed trainings and career opportunities which are
based on the requirements of the industries
1.4 Acquired and maintained licenses and/or certifications
according to the requirement of the qualification

2. Resource Implications The following resources should be provided:

2.1 Workplace or assessment location
2.2 Case studies/scenarios

3. Methods of Assessment Competency in this unit may be assessed through:

3.1 Portfolio Assessment
3.2 Interview
3.3 Simulation/Role-plays
3.4 Observation
3.5 Third Party Reports
3.6 Exams and Tests

4. Context of Assessment 4.1 Competency may be assessed in actual workplace or at the designated
TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 13

 UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
UNIT CODE : 500311108
UNIT DESCRIPTOR : This unit covers the outcomes required to comply with
regulatory and organizational requirements for occupational
health and safety.

PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
1. Identify hazards 1.1 Safety regulations  Company  Clarifying and
and risks and workplace safety workplace safety explaining safety
and hazard control regulations regulations and
practices and  Industry hazard workplace safety
procedures are clarified control practices and hazard control
and explained based on and procedures  Identifying
organization  Internationally hazards/risks in the
procedures recognized OSH workplace and their
1.2 Hazards/risks in the procedures and corresponding
workplace and their practices and indicators
corresponding regulations  Recognizing
indicators are  PPE types and uses contingency
identified to minimize  Personal hygiene measures during
or eliminate risk to co- practices workplace accidents,
workers, workplace  Hazards/risks fire and other
and environment in identification and emergencies
accordance with control  Practice of personal
organization  Threshold Limit hygiene
procedures Value -TLV  Interpersonal skills
1.3 Contingency  OSH indicators  Communication
measures during  Organization safety skills
workplace accidents, and health protocol
fire and other  Safety
emergencies are consciousness
recognized and
 Health
established in consciousness
accordance with
organization
procedures

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 14

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
2. Evaluate hazards 2.1 Terms of maximum  Methods of  Identifying terms of
and risks tolerable limits which identifying terms of maximum tolerable
when exceeded will maximum tolerable limits
result in harm or limits  Determining effects
damage are identified  Hazard effects of hazards and risks
based on threshold  Reporting methods  Reporting OSH
limit values (TLV) on OSH issues and/or
2.2 Effects of the issues/concerns concerns
hazards are  OSH procedures  Identifying safety
determined and practices and hazards
2.3 OSH issues and/or regulations  Hazards/risks
concerns and  PPE types and uses identification and
identified safety  Hazards/risks control skills
hazards are reported identification and  Interpersonal skills
to designated control  Communication
personnel in  Threshold Limit skills
accordance with Value -TLV
workplace  OSH indicators
requirements and  Organization safety
relevant workplace and health protocol
OSH legislation  Safety
consciousness
 Health
consciousness
3. Control hazards and 3.1 Occupational Safety  Ways of following  Following
risks and Health (OSH) Occupational Safety occupational health
procedures for and Health (OSH) and safety (OSH)
controlling procedures for procedures for
hazards/risks in controlling controlling
workplace are hazards/risks in hazards/risks in
consistently followed workplace workplace
3.2 Procedures for  Ways of following  Following
dealing with procedures for procedures for
workplace dealing with dealing with
accidents, fire and workplace workplace
emergencies are accidents, fire and accidents, fire and
followed in emergencies emergencies
accordance with  Types and use of  Using correctly
organization OSH personal protective personal protective
policies equipment (PPE) equipment (PPE)
3.3 Personal  OSH procedures
protective and practices and
equipment (PPE) is regulations
correctly used in
accordance with  Methods and  Providing
techniques in assistance in the

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 15

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
organization OSH providing appropriate event of a workplace
procedures and assistance in the emergency in
practices event of a workplace accordance with
emergency established
3.4 Appropriate  Hazards/risks organization protocol
assistance is identification and
provided in the control
event of a workplace
emergency in
accordance with
established
organization
protocol

4. Maintain OSH 4.1 Emergency-related  Participation  Participating in

awareness drills and trainings procedures in emergency-related
are participated in as emergency-related drills and trainings
per established drills and trainings  Completing and
organization  Ways of completing updating OSH
guidelines and and updating OSH personal records
procedures personal records
4.2 OSH personal  OSH procedures
records are and practices and
completed and regulations
updated in  OSH indicators
accordance with
workplace
requirements

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 16

RANGE OF VARIABLES

VARIABLE RANGE
1. Safety regulations May include:
1.1 Clean Air Act
1.2 Building code
1.3 National Electrical and Fire Safety Codes
1.4 Waste management statutes and rules
1.5 Philippine Occupational Safety and Health Standards
1.6 DOLE regulations on safety legal requirements
1.7 ECC regulations
2. Hazards/Risks May include:
2.1 Physical hazards – impact, illumination, pressure, noise,
vibration, temperature, radiation
2.2 Biological hazards - bacteria, viruses, plants, parasites,
mites, molds, fungi, insects
2.3 Chemical hazards – dusts, fibers, mists, fumes, smoke,
gasses, vapors
2.4 Ergonomics
2.4.1 Psychological factors – over exertion/ excessive force,
awkward/static positions, fatigue, direct pressure, varying
metabolic cycles
2.4.2 Physiological factors – monotony, personal
relationship, work out cycle
3. Contingency measures May include:
3.1 Evacuation
3.2 Isolation
3.3 Decontamination
3.4 (Calling designed) emergency personnel
4. PPE May include:
4.1 Mask
4.2 Gloves
4.3 Goggles
4.4 Hair Net/cap/bonnet
4.5 Face mask/shield
4.6 Ear muffs
4.7 Apron/Gown/coverall/jump suit
4.8 Anti-static suits
5. Emergency-related drills May include:
and training 5.1 Fire drill
5.2 Earthquake drill
5.3 Basic life support/CPR
5.4 First aid
5.5 Spillage control
5.6 Decontamination of chemical and toxic
5.7 Disaster preparedness/management

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 17

 VARIABLE RANGE
6. OSH personal records May include:
6.1 Medical/Health records
6.2 Incident reports
6.3 Accident reports
6.4 OSH -related training completed

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 18

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Explained clearly established workplace safety and hazard
control practices and procedures
1.2 Identified hazards/risks in the workplace and its
corresponding indicators in accordance with company
procedures
1.3 Recognized contingency measures during workplace
accidents, fire and other emergencies
1.4 Identified terms of maximum tolerable limits based on
threshold limit value- TLV.
1.5 Followed Occupational Health and Safety (OSH) procedures for
controlling hazards/risks in workplace
1.6 Used Personal Protective Equipment (PPE) in accordance with
company OSH procedures and practices
1.7 Completed and updated OSH personal records in
accordance with workplace requirements

2. Resource Implications The following resources should be provided:

2.1 Workplace or assessment location
2.2 OSH personal records
2.3 Personal Protective Equipment
2.4 Health records

3. Methods of Assessment Competency in this unit may be assessed through:

3.1 Portfolio Assessment
3.2 Interview
3.3 Case Study/Situation
4. Context of Assessment 4.1 Competency may be assessed in the actual workplace or at the
designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 19

 COMMON COMPETENCIES

UNIT OF COMPETENCY : MAINTAIN AN EFFECTIVE RELATIONSHIP WITH CLIENTS

UNIT CODE : HHC323201
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required in
building and maintaining effective relationship with clients.

PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
1. Maintain a 1.1 Uniform and personal COMMUNICATION  Interpersonal
professional grooming maintained  Different modes of communication
image communication skills required in
1.2 Personal presence client contact
maintained according to
 Organizational
policies assignments
employer standards
 Communication  Customer service
1.3 Visible work area kept tidy procedures and skills required to
and uncluttered systems meet
client/customer
 Code of Ethics needs
1.4 Equipment stored
according to assignment
 Legal requirements to  Deliver correct
practice and operate information to the
requirements
 Role of a massage client/patient in a
practitioner in the professional
Philippine healthcare manner
services  Treat patients/clients
 Limitations of the with respect
role as a massage
practitioner
 Patient’s rights

ENVIRONMENT
 Uniform and
personal grooming
requirements of the
employer
 Occupational health
and safety

TECHNOLOGY
 Technology relevant
to the enterprise and
the individual’s work
responsibilities

2. Meet client 2.1 Client requirements COMMUNICATION  Attention to detail

requirements identified and understood  Different modes of when completing
by referral to the communication client/employer
assignment instructions

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 20

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
 Organizational documentation
2.2 Client requirements met policies  Interpersonal
according to the communication
assignment instructions  Communication
procedures and skills required in
systems client contact
2.3 Changes to client’s needs assignments
and requirements  Customer service
 Client/Customer
monitored and appropriate  Telephone service skills
action taken conversation required to meet
techniques client/customer
2.4 All communication with
 Problem solving and needs
the client or customer is
negotiation  Maintain records
clear and complies with
assignment requirements  Code of Ethics
 Patient’s rights
 Philippine Practice
Standards for
Massage
practitioners

TECHNOLOGY
 Technology relevant to
the massage
establishment and the
individual’s work
responsibilities

3. Build 3.1 Client expectations for COMMUNICATION  Demonstrate

credibility reliability, punctuality and  Different modes of genuine concern
with clients appearance adhered to communication for the welfare of
3.2 Possible causes of client the
dissatisfaction identified,
 Organizational
policies clients/customers
dealt with and recorded
according to employer  Communication  Interpersonal
policy procedures and communication
3.3 Client fully informed of all systems skills required in
client/ patient
relevant security matters in  Customer service contact
a timely manner and principles assignments
according to agreed
 Code of Ethics  Client/Customer
reporting procedures
 Patient’s rights service skills
 Philippine Practice required to meet
Standards for client/ customer
Massage needs
practitioners

TECHNOLOGY
 Technology relevant
to the massage

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 21

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
establishment and the
individual’s work
responsibilities

4. Establish 4.1 Establish relationship COMMUNICATION  Establishing

professional within appropriate  Types of client professional
relationship professional boundaries relationship relationship with
with the management client/customer
client 4.2 Build trust and respect
through use of effective
 Main components of  Demonstrate
communication client relationship genuine concern
techniques  Relative intelligence for the welfare of
the
 Effect on customer clients/customers
4.3 Identify and respond to satisfaction
client special needs  Interpersonal
 Benefits of customer
communication
relationship skills required in
4.4 Communicate in ways that
management client/ patient
take account of cultural
considerations  Improving client contact
relationship assignments
4.5 Exercise discretion and management  Client/Customer
confidentiality service skills
ENVIRONMENT required to meet
 Occupational health client/ customer
and safety needs

5. Manage client 5.1 Use a collaborative and COMMUNICATION  Managing client

interactions person centered approach  Types of client interactions
when working with clients relationship  Establishing
management professional
5.2 Use motivational
interviewing as a basis for  Main components of relationship with
client interactions client relationship client/customer
 Relative intelligence  Demonstrate
5.3 Seek client information  Effect on customer genuine concern
respectfully and satisfaction for the welfare of
sensitively, using the
purposeful, systematic and  Benefits of customer clients/customers
relationship
diplomatic questions
management  Interpersonal
communication
5.4 Support the client to identify  Improving client skills required in
and articulate key relationship client/ patient
information that supports management contact
the provision of service  Managing client assignments
interactions  Client/Customer
5.5 Encourage clients to voice
queries or concerns and
 Motivational service skills
Interviewing required to meet
address these appropriately
client/ customer
ENVIRONMENT needs
 Occupational health

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 22

 PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the Range of
Variables
5.6 Respond to difficult or and safety
challenging behavior
using established
techniques

5.7 Maintain professional

integrity and boundaries
at all times

5.8 Work within scope of role

and identify and respond to
situations where
interactions suggest the
need for client referral

6. Provide 6.1 Select the most COMMUNICATION  Providing effective

effective appropriate mode of  Modes of responses to client
responses to communication for the communication enquiries
client information being
enquiries provided  Client language and  Managing client
terminology interactions
6.2 Use language and  Types of client  Establishing
terminology that the client relationship professional
will understand management relationship with
 Main components of client/customer
6.3 Present information clearly client relationship  Demonstrate
and with sufficient detail to
 Relative intelligence genuine concern
meet client needs for the welfare of
 Effect on customer
the
6.4 Confirm with client that satisfaction clients/customers
the information has been  Benefits of customer  Interpersonal
understood and address relationship communication
any unresolved issues management skills required in
 Improving client client/ patient
relationship contact
management assignments
 Managing client  Client/Customer
interactions service skills
 Motivational required to meet
Interviewing client/ customer
needs
ENVIRONMENT
 Occupational health
and safety

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 23

RANGE OF VARIABLES

VARIABLE RANGE
1. Personal presence May include:
1.1 Stance
1.2 Posture
1.3 Body Language
1.4 Demeanor
1.5 Grooming
2. Employer standards May include:
2.1 Standing Orders
2.2 Efficiency
2.3 Client turn-around time
3. Client requirements May include:
3.1 Assignment instructions (e.g. right products)
3.2 Post Orders
3.3 Scope to modify instructions/orders in light of changed
situations
4. Assignment instructions May include:
4.1 Writing
4.2 Verbally
4.3 Electronically
5. Client’s needs and May include:
requirements 5.1 Review of the client brief and/or assignment
instructions
5.2 Discussion with the client/customer
6. Appropriate action May include:
6.1 Implementing required changes
6.2 Referral to appropriate employer personnel
6.3 Clarification of client needs and instructions
7. Clients May include:
All members of the public

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 24

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

competency 1.1 Maintained a professional image.
1.2 Interpreted client requirements from information contained in
the client brief and/or assignment instructions.
1.3 Dealt successfully with a variety of client interactions.
1.4 Monitored and acted on varying client or customer needs.
1.5 Met client requirements.
1.6 Built credibility with customers/clients.
2. Resource Implications The following resources should be provided:
2.1 Assessment centers/venues
2.2 Accredited assessors
2.3 Evaluation reports
2.4 Access to a relevant venue, equipment and materials
2.5 Assignment instructions
2.6 Logbooks
2.7 Operational manuals and makers’/customers’
instructions (if relevant)
2.8 Assessment Instruments, including personal planner
and assessment record book
3. Methods of Assessment Competency in this unit may be assessed through:
3.1 Written Test/Examination
3.2 Demonstration with questioning
3.3 Observation

4. Context of Assessment 4.1 Competency may be assessed in the actual workplace or at

the designated TESDA Accredited Assessment
Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 25

 UNIT OF COMPETENCY : IMPLEMENT AND MONITOR INFECTION CONTROL
POLICIES AND PROCEDURES
UNIT CODE : HCS323201
UNIT DESCRIPTOR : This unit is concerned with infection control responsibilities of
employees with supervisory accountability to implement and
monitor infection control policy and procedures in a specific work
unit or team within an organization. This unit does not apply to a
role with organization-wide responsibilities for infection control
policy and procedure development, implementation or monitoring

PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
1. Provide 1.1 Relevant information about COMMUNICATION  Effective
information to the organization's infection  Working communicating
the work group control policy and knowledge, and
about the procedures, and applicable consistent with interpersonal
organization's industry codes of practice the elements of skills including:
infection control are accurately and clearly competence, of o language
policies and explained to the work group the organization's competence
procedures. applicable
1.2 Information about identified infection control o literacy and
hazards and the outcomes policy and reading
of infection risk procedures and
competence
assessments is regularly relevant industry
provided to the work group codes of practice
 Negotiating
Skills
1.3 Opportunity is provided for  The significance
the work group to seek of patient
further information on  Work planning
confidentiality in
workplace infection control relation to and
issues and practices management
infection control

 Literacy levels  Managing

and change of work
communication processes
skills of work
group members  Monitoring
and consequent compliance with
suitable policy and
communication procedures
techniques
 Maintaining and
interpreting
 Organizational infection control
procedures for records

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 26

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
monitoring,
training

ENVIRONMENT
 Able to
acknowledge
importance of
infection control
 The hierarchy risk
control measures
from most to least
preferred, that is,
elimination,
engineering
controls,
administrative
control, and lastly,
personal protective
equipment
 Knowledge of
infection risks and
control measures in
specific work unit
and related work
processes
 The significance
of other
management
systems and
procedures for
infection control
 Basic
understanding of
communicable
disease
transmission
SCIENCE
 able to
understand the
importance of
health safety

2. Integrate the 2.1 Infection control policy COMMUNICATION  Effective

organization's and procedures are  Working communicating
infection control implemented by supervisor knowledge, and

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 27

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
policy and and members of the work consistent with interpersonal
procedure into group. the elements of skills including:
work practices competence, of o language
2.2 Liaison is maintained with the organization's competence
person responsible for applicable
organization-wide infection infection control o literacy and
control. policy and reading
procedures and competence
2.3 The Supervisor's coaching relevant industry
support ensures that codes of practice
 Negotiating
individuals/teams are able
Skills
to implement infection  The significance
control practices of patient
 Work planning
confidentiality in
and
2.4 Work procedures are relation to
management
adopted to reflect infection control
appropriate infection control
practice  Literacy levels  Managing
and change of work
2.5 Issues raised through communication processes
consultation are dealt with skills of work
and resolved promptly or group members  Monitoring
referred to the appropriate and consequent compliance with
personnel for resolution suitable policy and
communication procedures
2.6 Workplace procedures for techniques
dealing with infection control  Maintaining and
risks and hazardous events interpreting
are implemented whenever  Organizational infection control
necessary procedures for records
monitoring,
2.7 Employees are encouraged training
to report infection risks and
to improve infection control ENVIRONMENT
procedures  Able to
acknowledge
importance of
infection control
 The hierarchy risk
control measures
from most to least
preferred, that is,
elimination,
engineering
controls,

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 28

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
administrative
control, and
lastly, personal
protective
equipment
 Knowledge of
infection risks and
control measures in
specific work unit
and related work
processes
 The significance
of other
management
systems and
procedures for
infection control
 Basic
understanding of
communicable
disease
transmission
SCIENCE
 able to
understand the
importance of
health safety
3. Monitor 3.1 Infection control hazardous COMMUNICATION  Effective
infection control events are investigated  Working communicating
performance and promptly to identify their knowledge, and
implement cause in accordance with consistent with the interpersonal
improvements in organization policy and elements of skills including:
practices procedures competence, of the o language
organization's competence
3.2 Work procedures to control applicable
infection risks are monitored infection control o literacy and
to ensure compliance policy and reading
procedures and competence
3.3 Work procedures are relevant industry
regularly reviewed and codes of practice  Negotiating
adjusted to ensure Skills
improvements in infection  The significance
control practice of patient  Work planning
confidentiality in and
management

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 29

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
3.4 Supervisor provides relation to
feedback to team and infection control  Managing
individuals on compliance change of work
issues, changes in work  Literacy levels processes
procedures and infection and
control outcomes communication  Monitoring
skills of work compliance with
3.5 Training in work procedures group members policy and
is provided as required to and consequent procedures
ensure maintenance of suitable
infection control communication  Maintaining and
standards techniques interpreting
infection control
3.6 Inadequacies in work records
procedures and infection  Organizational
control measures are procedures for
identified, corrected or monitoring,
reported to designated training
personnel
ENVIRONMENT
3.7 Records of infection control  Able to
risks and incidents are acknowledge
accurately maintained as importance of
required infection control
 The hierarchy risk
3.8 Aggregate infection control measures
control information reports from most to least
are used to identify hazards, to preferred, that is,
monitor and improve risk elimination,
control Method and to indicate engineering
training needs controls,
administrative
control, and lastly,
personal protective
equipment
 Knowledge of
infection risks and
control measures in
specific work unit
and related work
processes
 The significance
of other management

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 30

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
systems and
procedures for
infection control
 Basic
understanding of
communicable
disease
transmission
SCIENCE
able to understand
the importance of
health safety

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 31

RANGE OF VARIALES

VARIABLE RANGE
1. Infection control policies and May include:
procedures 1.1 Cleaning procedures and schedules
1.2 Cleaning agents
1.3 Cleaning equipment
1.4 Handling, storage and disposal of all types of waste
1.5 Food handling and food safety
1.6 Hygiene procedures
1.7 Infection control risk management
1.8 Infection control incident and hazard reporting
1.9 Sterilizing
1.10 Linen production and handling
1.11 Maintenance procedures
1.12 Storage requirements
1.13 Personal protective clothing
1.14 Work flows
1.15 Management of blood and body fluid spills
1.16 Single use of disposable
1.17 Aseptic techniques
1.18 Skin preparation procedures
1.19 Immunization
1.20 Needle stick injuries
1.21 Personal contact with infectious patients
1.22 Standard and additional precautions
1.23 Confidentiality
1.24 Employee training
1.25 Contractors

2. Industry codes of practice May include:

2.1 National Health and Medical Research Council Guidelines for
infection control
2.2 Local & National Government Guidelines and Standards
2.3 Manufacturer's recommendations and operating manuals

3. Identified hazards and the May include:

outcomes of infection 3.1 Sharps
risk assessments 3.2 Glass
3.3 Waste
3.4 Human waste and human tissues
3.5 Personal contact with infectious patients
3.6 Animals, insects and vermin
3.7 Stock, including food, which has passed "used-by" dates.
3.8 Incorrect concentration of disinfectants and chemicals

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 32

 VARIABLE RANGE
3.9 Cleaning procedures
3.10 Linen handling procedures
3.11 Work flows
3.12 Use of personal protective clothing
3.13 Food safety
3.14 Personal hygiene
4. Infection control May include:
monitoring procedures 4.1 Observations
4.2 Interviews
4.3 Surveys and inspections
4.4 Quality assurance activities
4.5 Review of outcomes
4.6 Data analysis
5. Designated personnel May include:
5.1 Manager
5.2 Infection Control Coordinator
5.3 Quality Improvement Coordinator
5.4 Infection Control Committee
5.5 Occupational Health and Safety Committee
6. Aggregate infection May include:
control information 6.1 Records of needle stick injuries
6.2 Hospital-acquired infection rates
6.3 DOH healthcare standards clinical indicators
6.4 HACCP records
6.5 Hazard reports

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 33

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate

Competency 1.1. Communicated with team and individuals on organizational
policy and procedures for infection control
1.2. Applied infection control policies and procedures which
impact on work processes of the specific work unit
1.3. Applied procedures for adopting appropriate infection
practices within work unit
1.4. Provided appropriate supervision of work group

2. Resource Implications The following resources should be provided:

1.1 Workplace infection control and health and safety policies and
procedures
1.2 Waste management procedures
1.3 Food safety procedures
1.4 Other organizational policies and procedures
1.5 Duties statements and/or job descriptions

3. Methods of Assessment Competency may be assessed through:

3.1. Observation
3.2. Interview
3.3. Portfolio
3.4. Demonstration with questioning

4. Context of Assessment 4.1. Competency may be assessed in the workplace or at the

designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 34

 UNIT OF COMPETENCY : RESPOND EFFECTIVELY TO DIFFICULT/ CHALLENGING
BEHAVIOR
UNIT CODE : HCS323202
UNIT DESCRIPTOR : This unit of competency covers the knowledge, skills and
attitudes to effectively respond to difficult or challenging behaviour of
client.

PERFORMANCE
CRITERIA REQUIRED
REQUIRED
ELEMENT Italicized terms are KNOWLEDGE SKILL
elaborated in the Range of
Variables
1. Plan responses 1.1 Responses are COMMUNICATION  Effectively using
planned to instances of  Office protocols techniques for
difficult or challenging  Client handling monitoring own
behavior to maximize the service area
availability of other ENVIRONMENT including client
appropriate staff and  Capacity to satisfaction
resources maintain safety of
self and others  Speaking in a firm,
1.2 Specific manifestations of even in extreme diplomatic and
difficult or circumstances culturally appropriate
challenging behavior manner
are identified and  OSH and issues
strategies appropriate relating to difficult  Remaining calm
to these behaviors are and challenging and positive in
planned as required. behavior adversity

1.3 Safety of self and others is  Patient issues  Thinking and

given priority in which need to be responding quickly
responding to difficult or referred to an and strategically
challenging behavior appropriate health
according to institutional professional  Remaining alert to
policies and procedures. potential incidents
 Ability to interpret of difficult or
and follow the challenging
instructions and behavior
guidance of health
professionals  Monitoring and/or
involved with the maintaining security
care of equipment
patient/client

SCIENCE  Working with others

 Ability to and display empathy
identify with patient and
appropriate relatives
responses to
difficult situations
TR Massage Therapy NC II(Amended) Promulgated February 2017 - 35
 PERFORMANCE
CRITERIA REQUIRED
REQUIRED
ELEMENT Italicized terms are KNOWLEDGE SKILL
elaborated in the Range of
Variables
 Types of
challenging
behaviors
 Causes of
challenging
behaviors
 Behavior response
cycle
 Conduct disorder
 Operant
conditioning
 Oppositional
defiant disorder
 Positive behavior
support
 Appropriate
strategies

2. Apply response 1.4 Difficult or challenging COMMUNICATION  Effectively using

behavior is dealt with  Office protocols techniques for
promptly, firmly and  Client handling monitoring own
diplomatically in service area
accordance with ENVIRONMENT including client
institutional policy and  Capacity to satisfaction
procedures. maintain safety of
1.5 Communication is used self and others  Speaking in a firm,
effectively to achieve the even in extreme diplomatic and
desired outcomes in circumstances culturally appropriate
responding to difficult or manner
challenging behavior  OSH and issues
relating to difficult  Remaining calm
1.6 Appropriate strategies and challenging and positive in
are selected to suit behavior adversity
particular instances of
difficult or challenging  Patient issues  Thinking and
behavior which need to be responding quickly
referred to an and strategically
appropriate health
professional  Remaining alert to
potential incidents
 Ability to interpret of difficult or
and follow the challenging
instructions and behavior

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 36

 PERFORMANCE
CRITERIA REQUIRED
REQUIRED
ELEMENT Italicized terms are KNOWLEDGE SKILL
elaborated in the Range of
Variables
guidance of health  Monitoring and/or
professionals maintaining security
involved with the equipment
care of
patient/client  Working with others
and display empathy
SCIENCE with patient and
 Ability to identify relatives
appropriate
responses to
difficult situations
 Types of
challenging
behaviors
 Causes of
challenging
behaviors
 Behavior response
cycle
 Conduct disorder
 Operant
conditioning
 Oppositional
defiant disorder
 Positive behavior
support
 Appropriate
strategies

3. Report and review 3.1 Incidents are reported COMMUNICATION  Effectively using
incidents according to institutional  Office protocols techniques for
policies and procedures  Client handling monitoring own
 Debriefing process service area
3.2 Incidents are reviewed and mechanisms including client
with appropriate staff and  Incident reporting satisfaction
suggestions appropriate to procedures
area of responsibility are  Speaking in a firm,
made. ENVIRONMENT diplomatic and
 Capacity to culturally appropriate
3.3 Debriefing mechanisms maintain safety of manner
and other activities are self and others
used and participated in even in extreme  Remaining calm
circumstances and positive in
adversity

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 37

 PERFORMANCE
CRITERIA REQUIRED
REQUIRED
ELEMENT Italicized terms are KNOWLEDGE SKILL
elaborated in the Range of
Variables
3.4 Advice and assistance is
sought from legitimate  OSH and issues  Thinking and
sources when appropriate. relating to difficult responding quickly
and challenging and strategically
behavior
 Remaining alert to
 Patient issues potential incidents
which need to be of difficult or
referred to an challenging
appropriate health behavior
professional
 Monitoring and/or
 Ability to interpret maintaining security
and follow the equipment
instructions and
guidance of health
professionals  Working with others
involved with the and display empathy
care of with patient and
patient/client relatives

SCIENCE
 Ability to identify
appropriate
responses to
difficult situations
 Types of
challenging
behaviors
 Causes of
challenging
behaviors
 Behavior response
cycle
 Conduct disorder
 Operant
conditioning
 Oppositional
defiant disorder
 Positive behavior
support
 Appropriate
strategies

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 38

RANGE OF VARIALES

VARIABLE RANGE
1. Planned responses May include:
1.1 Own ability and experience
1.2 Established institutional procedures
1.3 Knowledge of individual persons and underlying causes
2. Difficult or challenging May include:
behaviors 2.1 Aggression/Assaultive behavior
2.2 Confusion or other cognitive impairment
2.3 Noisiness
2.4 Manipulative
2.5 Wandering
2.6 Self-destructive
2.7 Intoxication
2.8 Withdrawn/depressed
2.9 Negativistic
2.10 Intrusive behavior
2.11 Verbal offensiveness
3. Strategies for dealing with May include:
challenging behaviors 3.1 Diversional activities
3.2 Referring to appropriate personnel e.g. supervisor, security
officer
3.3 Following established emergency response procedures
4. Selection of strategies for May include:
dealing with challenging 4.1 The nature of the incident
behaviors 4.2 Potential effect on different parties, patient, staff and others
4.3 Established procedures and guidelines
5. Institutional policies and May include:
procedures 5.1 Incident reporting and documentation
5.2 Operational guidelines for handling incidents and/or cases
involving difficult and challenging behavior
5.3 Debriefing of staff involved in the incident

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 39

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1. Identified specific manifestations of difficult or challenging
behavior and strategies are planned, selected and applied as
required
1.2. Maintained personal safety and the safety of others
1.3. Reported incidents, reviewed and responded quickly and
effectively to contingencies
1.4. Debriefing mechanisms are used
2. Resource Implications The following resources should be provided:
2.1. Access to relevant workplace or appropriately simulated
environment where assessment can take place
2.2. Relevant institutional policy, guidelines, procedures and
protocols
2.3. Emergency response procedures and employee support
arrangements
3. Methods of Assessment Competency must be assessed through:
3.1. Observation with questioning
3.2. Demonstration with questioning
4. Context of Assessment 4.1. Competency may be assessed in actual workplace or at
the designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 40

UNIT OF COMPETENCY : APPLY BASIC FIRST AID
UNIT CODE : HCS323203
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to
provide an initial response where First Aid is required. In this unit it
is assumed that the First Aider is working under supervision and / or
according to established workplace First Aid procedures and policies

PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
1. Assess the situation 1.1 Physical hazards to self COMMUNICATION  Resuscitating
and casualty’s health and  Company Skills
safety are identified standard
operating  Safe manual
1.2 Immediate risks to self procedures handling of
and casualty’s occupational casualty
health and safety (OSH)  Dealing with
are minimized by confidentiality  Consideration of
controlling the hazard in the welfare of
accordance  Office protocols the casualty
with OSH requirements
 Forms use  Preparing
1.3 Casualty’s vital signs and Report
physical condition are ENVIRONMENT
assessed in accordance with  Maintain and  Communicating
workplace practice safety skills
procedures
 Knowledge of the  Interpreting and
First Aiders’ skills Using listed
limitations documents

 OSH legislation
and regulations

 How to gain
access to and
interpret material
safety data sheet

SCIENCE
 Knowledge on the
normal and
abnormal values of
vital signs
 Basic anatomy
and physiology

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 41

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
TECHNOLOGY
 Knowledge on the
use of equipment
for taking vital
signs
2. Apply basic first 2.1 First Aid management is COMMUNICATION  Resuscitating
aid techniques provided in accordance  Office protocols Skills
with established First Aid
 Form design and
procedures  Safe manual
use
handling of
2.2 Casualty is reassured in a ENVIRONMENT casualty
caring and calm manner  Able to identify
and made comfortable and assess  Consideration
using available resources conditions of the welfare of
needing first aid the casualty
2.3 First Aid assistance is  Occupational
sought from others in a Safety and Health  Preparing
timely manner and as Policies and Report
appropriate Guidelines
 Communicating
2.4 Casualty’s condition is SCIENCE skills
monitored and responded  Knowledge and
to in accordance with effective training on  Interpreting and
First Aid principles and application of first Using listed
workplace procedures aid documents
 First Aid
Principles
2.5 Details of casualty’s  Casualty
physical condition, management
changes in conditions,  History of First
management and response Aid
are accurately recorded in
 Aims of First Aid
line with organizational
 Key skills
procedures
(preserving life
and promoting
2.6 Casualty management is
recovery)
finalized according to
his/her needs and First Aid  Types of First Aid
principles  First Aid Service
 Symbols
 Conditions that
often require first
aid

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 42

 PERFORMANCE CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
KNOWLEDGE SKILL
the Range of Variables
TECHNOLOGY
 Ability to operate
equipment used
for first aid
response

3. Communicate details 3.1 Appropriate medical COMMUNICATION  Communication

of the incident assistance is requested  Office protocols skills
using relevant
 Form design and
communication media  Preparing
use
and equipment Report
 Communication
3.2 Details of casualty’s media and
 Interpreting and
condition and management equipment using listed
activities are accurately  Reporting documents
conveyed to emergency process  Following office
services/relieving personnel  Incident protocols
management  Using
3.3 Reports to supervisors are process appropriate
prepared in a timely manner, forms in
 Incident
presenting all relevant facts reporting
management
according to established
software
company procedures
systems
 Human factors
 Physical incident
management

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 43

RANGE OF VARIALES

VARIABLE RANGE
1 First Aid management May include:
1.1 Workplace policies and procedures
1.2 Industry/site specific regulations, codes
1.3 OSH
1.4 State and territory workplace health and safety
requirements
1.5 Allergies the casualty may have

2 Physical hazards May include:

2.1 Workplace hazards
2.2 Environmental hazards
2.3 Proximity of other people
2.4 Hazards associated with casualty management processes

3 Risks May include:

3.1 Worksite equipment, machinery and substances
3.2 Environmental risks
3.3 Bodily fluids
3.4 Risk of further injury to the casualty
3.5 Risk associated with the proximity of the others and
bystanders
4 Casualty’s condition May include:
4.1 Abdominal injuries
4.2 Allergic reactions
4.3 Bleeding
4.4 Burns-thermal, chemical, friction, electrical
4.5 Cardiac conditions
4.6 Chemical contamination
4.7 Cod injuries
4.8 Crush injuries
4.9 Dislocations
4.10 Drowning
4.11 Eye injuries
4.12 Fractures
4.13 Head injuries
4.14 Epilepsy
4.15 Minor skin injuries
4.16 Neck and spinal injuries
4.17 Needle stick injuries
4.18 Poisoning and toxic substances
4.19 Shock
4.20 Smoke inhalation

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 44

 VARIABLE RANGE

5. Equipment and resources May include:

5.1 Defibrillation units
5.2 Pressure bandages
5.3 Thermometers
5.4 First Aid kit
5.5 Eyewash
5.6 Thermal blankets
5.7 Pocket face masks
5.8 Rubber gloves
5.9 Dressing
5.10 Space device
5.11 Cervical collars
6. Communication system May include:
6.1 Mobile phone
6.2 Satellite phones
6.3 HF/VHF radio
6.4 Flags
6.5 Flares
6.6 Two - way radio
6.7 Email
6.8 Electronic equipment
7. Vital signs May include:
7.1 Breathing
7.2 Circulation
7.3 Consciousness
8. First aid principles May include:
8.1 Checking the site for danger to self, casualty’ and others and
minimizing the danger
8.2 Checking and maintaining the casualty’s airways,
breathing and circulation

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 45

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Complied with institutional requirements, OSH laws infections
control and manual handling procedures and relevant health
regulations
1.2 Identified physical hazards of the casualty and minimized
immediate risks
1.3 Assessed and monitored the physical condition of the casualty
1.4 Responded to emergency using basic life support measures.
1.5 Provided initial response where First Aid is required
1.6 Dealt with complex casualties or incident
1.7 Prepared reports to concerned personnel in a timely manner
2. Resource The following resources should be provided:
Implications 4.1 Access to relevant work station
4.2 Relevant institutional policies, guidelines procedure and protocol
4.3 Equipment and materials relevant to the proposed activities
3. Methods of Competency may be assessed through:
Assessment 5.1 Demonstration with questioning
5.2 Interview
5.3 Third Party report
5.4 Portfolio
4. Context of 4.1 Competency may be assessed in actual workplace or at the
Assessment designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 46

UNIT OF COMPETENCY : MAINTAIN HIGH STANDARDS OF CLIENT SERVICES
UNIT CODE : HCS323204
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required in
the maintenance of high standards of client services.

PERFORMANCE REQUIRED
ELEMENT REQUIRED SKILL
CRITERIA KNOWLEDGE
1. Communicate 1.1 Effective COMMUNICATION  Calculate costing
appropriately with communication  Reporting for additional
clients strategies and documentation and personnel
techniques are equipment (ex.
use of non-verbal
identified and used to Interpreter,
and verbal
achieve best patient gadgets)
service outcomes communication
 Identifying the
1.2 Complaints are  Management of mode on
responded to in conflict communication
accordance with ENVIRONMENT appropriate for the
organizational policy to  Knowledge on situation
ensure best service to cultural differences  Apply modes of
patients of client including communication
1.3 Complaints are dealt rules and policies as  Operating
with in accordance with necessary equipment of
established procedures communication
1.4 Interpreter services are
 Roles and
responsibilities of needed
accessed as required  Establishing and
1.5 Action is taken to self and other
maintaining
resolve conflicts either workers within the
relationships,
directly, where a organization taking into account
positive outcome can be  Knowledge on client individual
immediately achieved, issues that need to be differences
or by referral to the referred to an  Following the
appropriate personnel appropriate health instructions and
1.6 Participation in work
professional guidance of health
team is constructive
 Organizational/instit professionals
and collaborative and
utional policies and involved with the
demonstrates an
procedures for care of client
understanding of own
privacy and  Respect for client
role
rights
confidentiality of
 Using effective
information provided
listening
by clients and others techniques
 Institutional policy  Using appropriate
on client rights and verbal and non-
responsibilities verbal
MATH communication
 Knowledge on the use styles
of mathematical  Oral and written
operations such as communication
addition, subtraction,  Problem solving
skills that includes
using available
resources while

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 47

 PERFORMANCE REQUIRED
ELEMENT REQUIRED SKILL
CRITERIA KNOWLEDGE
division, prioritizing
multiplication workload
SCIENCE  Dealing with
 Concepts on modes of conflict
communication  Working with
others and
 Knowledge on the displaying
use of equipment empathy with
TECHNOLOGY client and
 Knowledge on relatives
operating of  Intra and
equipment needed for interpersonal
communication skills
(computer, cellphone  Reporting and
and other forms of documentation
media) with accuracy

2. Establish and 2.1 Rapport is established to COMMUNICATION  Calculate costing

maintain good ensure the service is  Reporting for additional
interpersonal appropriate to and in the documentation and personnel
relationship with best interests of clients use of non-verbal equipment (ex.
clients 2.2 Effective listening skills Interpreter,
and verbal
are used to ensure a high gadgets)
communication
level of effective  Identifying the
 Management of mode on
communication and
conflict communication
quality of service
ENVIRONMENT appropriate for the
2.3 Patient concerns and
needs are correctly  Knowledge on situation
identified and responded cultural differences  Apply modes of
to responsibly and of client including communication
accordingly established rules and policies as  Operating
procedures and necessary equipment of
guidelines  Roles and communication
2.4 Effectiveness of responsibilities of needed
interpersonal interaction self and other  Establishing and
is consistently monitored maintaining
workers within the
and evaluated to ensure relationships,
organization
best patient service taking into account
 Knowledge on client individual
outcomes
issues that need to be differences
referred to an  Following the
appropriate health instructions and
professional guidance of health
 Organizational/instit professionals
utional policies and involved with the
procedures for care of client
privacy and  Respect for client
confidentiality of rights
information  Using effective
listening
provided by clients
techniques
and others

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 48

 PERFORMANCE REQUIRED
ELEMENT REQUIRED SKILL
CRITERIA KNOWLEDGE
 Institutional policy  Using appropriate
on client rights and verbal and non-
responsibilities verbal
MATH communication
styles
 Knowledge on the use
 Oral and written
of mathematical communication
operations such as  Problem solving
addition, subtraction, skills that includes
division, using available
multiplication resources while
SCIENCE prioritizing
 Concepts on modes of workload
communication  Dealing with
 Knowledge on the conflict
use of equipment  Working with
TECHNOLOGY others and
displaying
 Knowledge on
empathy with
operating of client and
equipment needed for relatives
communication  Intra and
(computer, cellphone interpersonal
and other forms of skills
media)  Reporting and
documentation
with accuracy

3. Act in a 3.1 Respect for COMMUNICATION  Calculate costing

respectful differences is  Reporting for additional
manner at all positively, actively and documentation and personnel
times consistently use of non-verbal equipment (ex.
demonstrated in all Interpreter,
and verbal
work gadgets)
communication
3.2 Confidentiality and  Identifying the
 Management of mode on
privacy of patients is
maintained
conflict communication
ENVIRONMENT appropriate for the
3.3 Courtesy is
demonstrated in all  Knowledge on situation
interactions with cultural differences  Apply modes of
patients, their visitors, of client including communication
careers and family rules and policies as  Operating
3.4 Assistance with the care necessary equipment of
of patients with  Roles and communication
challenging behaviors is responsibilities of needed
provided in accordance self and other  Establishing and
with established maintaining
workers within the
procedures relationships,
organization
3.5 Techniques are used to taking into account
 Knowledge on client individual
manage and minimize issues that need to be
aggression differences
referred to an  Following the
instructions and

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 49

 PERFORMANCE REQUIRED
ELEMENT REQUIRED SKILL
CRITERIA KNOWLEDGE
appropriate health guidance of health
professional professionals
 Organizational/instit involved with the
care of client
utional policies and
 Respect for client
procedures for
rights
privacy and
 Using effective
confidentiality of listening
information provided techniques
by clients and others  Using appropriate
 Institutional policy verbal and non-
on client rights and verbal
responsibilities communication
MATH styles
 Knowledge on the use  Oral and written
of mathematical communication
operations such as  Problem solving
skills that includes
addition, subtraction,
using available
division, resources while
multiplication prioritizing
SCIENCE workload
 Concepts on modes of  Dealing with
communication conflict
 Knowledge on the  Working with
use of equipment others and
TECHNOLOGY displaying
 Knowledge on empathy with
operating of client and
equipment needed for relatives
 Intra and
communication
interpersonal
(computer, cellphone
skills
and other forms of  Reporting and
media) documentation
with accuracy

4. Evaluate own work 4.1 Advice and assistance is COMMUNICATION  Calculate costing
to maintain a high received or sought from  Reporting for additional
standard of patient appropriate sources on documentation and personnel
service own performance use of non-verbal equipment (ex.
4.2 Own work is adjusted, and verbal Interpreter,
incorporating gadgets)
communication
recommendations that  Identifying the
 Management of mode on
address performance
conflict communication
issues, to maintain the
agreed standard of
ENVIRONMENT appropriate for the
patient support  Knowledge on situation
cultural differences  Apply modes of
of client including communication

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 50

 PERFORMANCE REQUIRED
ELEMENT REQUIRED SKILL
CRITERIA KNOWLEDGE
rules and policies as  Operating
necessary equipment of
 Roles and communication
responsibilities of needed
self and other  Establishing and
maintaining
workers within the
relationships,
organization taking into account
 Knowledge on client individual
issues that need to be differences
referred to an  Following the
appropriate health instructions and
professional guidance of health
 Organizational/instit professionals
utional policies and involved with the
procedures for care of client
privacy and  Respect for client
confidentiality of rights
information provided  Using effective
listening
by clients and others
techniques
 Institutional policy  Using appropriate
on client rights and verbal and non-
responsibilities verbal
MATH communication
 Knowledge on the use styles
of mathematical  Oral and written
operations such as communication
addition, subtraction,  Problem solving
division, skills that includes
multiplication using available
SCIENCE resources while
prioritizing
 Concepts on modes of workload
communication  Dealing with
 Knowledge on the conflict
use of equipment  Working with
TECHNOLOGY others and
 Knowledge on displaying
operating of empathy with
equipment needed for client and
communication relatives
(computer, cellphone  Intra and
and other forms of interpersonal
media) skills
 Reporting and
documentation
with accuracy

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 51

RANGE OF VARIABLES

VARIABLE RANGE
1. Communication May include:
1.1. English/Tagalog/vernacular
1.2. Sign language
1.3. Through an interpreter
1.4. Community language as required by the service / organization
2. Clients May include:
2.1. Clients
2.2. Prospective clients to the service or services
2.3. Clients may be in contact with the institution through appropriate
health care personnel and professionals or other advocates or
agencies
3. Respect for difference 5.1. Physical
5.2. Cognitive/mental or intellectual issues that may impact on
communication
5.3. Cultural and ethnic
5.4. Religious/spiritual
5.5. Social
5.6. Age
5.7. Language literacy and numeracy abilities
5.8. Sexuality and sexual preference
4. Confidentiality and 4.1 Fees
privacy of clients 4.2 Health fund entitlements
4.3 Welfare entitlements
4.4. Payment method and records
4.5 Public environments
4.6 Legal and ethical requirements
4.7 Writing details i.e. medical and consent forms
4.8 Conversations on the telephone
4.9 Secure location for written records
4.10 Offering a private location for discussions
4.11 Information disclosed to an appropriate person consistent with one’s
level of responsibility
5. Others with whom 3.1. Other staff and team members
interaction is required 3.2. Service units or departments
in regard to patient 3.3. Family members, careers and friends of patients
services 3.4. Professional representatives or agents of patients such as:
2.1.1 Medical specialists
2.1.2 Nurses
2.1.3 Social workers
2.1.4 Dietitians
2.1.5 Therapists
2.1.6 Allied health professionals
2.1.7 Volunteers
2.1.8 Teachers and/or spiritual

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 52

 VARIABLE RANGE
2.1.9 Community
2.2 General public
6. Modes of 4.1. Continuing interaction with patients and clients
communication: 4.2. Verbal conversations either in person or via telephone
4.3. Written notes by post or electronic media
4.4. Worker, family member friend or professional interpreter who has
relevant languages
7. Performance monitoring 7.1. Self-monitoring
7.2. Supervisor assessment
7.3. Patient feedback

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 53

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1. Communicated appropriately with patients
1.2. Handled complaints and resolved conflict, or referred matters to
supervisors when required
1.3. Complied with relevant policies, protocols, guidelines and
procedures of the organization
1.4. Established and maintained good interpersonal relationship with
patients
1.5. Demonstrated courtesy in all interactions with patients, their
visitors, and family
2. Resource Implications The following resources MUST be provided:
2.1. Access to relevant workplace or appropriately simulated
environment where assessment can take place
2.2. Relevant government and organizational policy, guidelines,
procedures and protocols
2.3. Any relevant legislation in relation to service delivery
3. Method of Assessment Competency may be accessed through:
3.1. Demonstration with questioning
3.2. Interview
3.3. Third party report
4. Context of assessment 4.1. Competency maybe assessed in actual workplace or at the designated
TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 54

 CORE COMPETENCIES

UNIT OF COMPETENCY : DEVELOP MASSAGE PRACTICE

UNIT CODE : HHC322301
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to
establish the foundations of massage practice.

PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
1. Apply 1.1. Compliance to legal COMMUNICATION  Reviewing and
principles of standards is ensured based  Applicable laws and reflecting on
massage on applicable laws and government information from a
practice government regulations range of sources
regulations.  Code of Ethics for about massage
1.2. History and development massage therapists practice
of massage derived from ENVIRONMENT  Evaluating and
recommended massage  Occupational articulating
therapy manuals and Safety and Health requirements for
references is discussed. Laws sustainable
1.3. Practice of massage is MATH massage practice
reviewed guided by legal  Arithmetic  Developing goals
and ethical norms. Operations for practice that
 Basic Mensuration reflect the values
SCIENCE and philosophies
 Definition of of massage
massage and therapy
terminologies  Communicating
related to massage key messages
therapy about massage
 Historical therapy to
development of promote the
massage practice
 Continuum of
Wellness
 Different types of
massage treatments
and their key
features and
purpose, including
the difference
between
relaxation and
remedial massage
2. Acquire 2.1. Sciences relevant to COMMUNICATION  Identifying &
knowledge of massage based on  Applicable laws and analyzing
the basic recommended massage government manipulations in
theoretical therapy manuals and regulations massage.
and practical references are identified.  Code of Ethics for  Identifying and
foundations of 2.2. Infection control, safety Massage interpreting the
massage and sanitation practices Therapists different modalities
therapy are implemented guided by ENVIRONMENTAL and complimentary
knowledge of relevant  Occupational therapies in
Safety and Health massage.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 55

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
sciences and company Laws  Reviewing and
policies.  Use of Personal reflecting on
2.3. Application of theoretical Protective information from a
knowledge within the scope Equipment range of sources
of massage practice is MATH about massage
emphasized following the  Arithmetic practice
accepted framework of Operations  Evaluating and
health and wellness  Basic Mensuration articulating
concepts. SCIENCE requirements for
 Human Anatomy sustainable
and Physiology massage practice
 Microbiology and  Developing goals
Pathology for practice that
 Precautions, reflect the values
Indications and and philosophies
Contraindications of massage
(local and absolute) therapy
 Endangerment  Communicating
Sites key messages
 Physiology of Pain about massage
 Accepted theories therapy to
o Gate control promote the
theory practice
o Endorphin  Translating
theory concepts and
 Massage theoretical
manipulations / information into
strokes massage practice
TECHNOLOGY
 Facility
Requirements
 Personal Protective
Equipment (PPE)
3. Implement 3.1. Standard massage COMMUNICATION  Identifying &
fundamental s manipulations /strokes  Applicable laws and analyzing
of massage and its application based on government manipulations in
practices recommended massage regulations massage.
therapy manuals and  Definition of  Identifying and
references are identified. massage and interpreting the
3.2. Appropriate massage terminologies different modalities
manipulation / strokes and related to massage and complimentary
practices are applied to therapy therapies in
clients with disabilities and  History of massage massage.
various medical and non- (ancient, modern,  Reviewing and
medical conditions. Filipino) reflecting on
3.3. Massage modalities and  Continuum of information from a
complementary therapies Wellness range of sources
based on recommended  Continuing about massage
massage therapy manuals and professional practice
references are explained. education  Evaluating and
 Massage modalities articulating
requirements for

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 56

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
 Complementary sustainable massage
therapies practice
ENVIRONMENT  Developing goals
 Occupational for practice that
Safety and Health reflect the values
Laws and philosophies
 Use of Personal of massage
Protective therapy
Equipment  Communicating
MATH key messages
 Arithmetic about massage
Operations therapy to
 Basic Mensuration promote the
SCIENCE practice
 Human Anatomy  Translating
and Physiology concepts and
 Microbiology and theoretical
Pathology information into
 Precautions, massage practice
Indications and
Contraindications
(local and absolute)
 Endangerment
Sites
 Physiology of Pain
 Accepted theories
o Gate control
theory
o Endorphin
theory
 Massage
manipulations /
strokes
TECHNOLOGY
 Facility
Requirements
 Personal Protective
Equipment (PPE)

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 57

RANGE OF VARIABLES

VARIABLE RANGE
1. Applicable laws and May include:
government 1.1 Chapter XII of the Code of Sanitation of the Philippines (PD 856)
regulations and Implementing Rules and Regulations (IRR)
1.2 TESDA Act of 1994 (RA 7796)
1.3 Traditional & Alternative Medicine Act of 1997 (Republic Act
8423)
2. History and development May include:
of massage 2.1 History
2.2 Ancient
2.3 Modern
2.4 Filipino
2.5 Continuum of Wellness
2.6 Continuing professional education
2.7 Massage modalities
2.8 Complementary therapies
3. Legal and ethical May include:
norms 3.1 Code of Ethics for Massage Therapists
3.2 Children in the workplace
3.3 Codes of conduct
3.4 Continuing professional education
3.5 Discrimination
3.6 Dignity of risk
3.7 Duty of care
3.8 Human rights
3.9 Informed consent
3.10 Insurance requirements
3.11 Mandatory reporting
3.12 Practitioner/client boundaries
3.13 Privacy, confidentiality and disclosure
3.14 Records management
3.15 Work role boundaries – responsibilities and limitations
3.16 Work health and safety
4. Sciences relevant to May include:
massage 4.1 Anatomy
4.2 Physiology
4.3 Microbiology
4.4 Pathology
4.5 Kinesiology
4.6 Precautions, Indications and Contraindications (local and
absolute)
4.7 Endangerment Sites
4.8 Physiology of Pain
4.9 Accepted theories
o Gate control theory
o Endorphin theory
5. Recommended massage May include:
therapy 5.1 DOH Reference Manual for Licensed Massage Therapists
5.2 Anatomy and Physiology Books

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 58

 manuals and references 5.3 Pathology for Massage Therapists Books
5.4 Chapter XII of the Code of Sanitation of the Philippines (PD 856)
and Implementing Rules and Regulations (IRR)
6. Infection control, May include:
safety and sanitation 6.1 Traditional hand washing and hand asepsis
practices 6.2 Disinfection and sterilization
6.3 Waste segregation and disposal
6.4 Handling of soiled linens
6.5 Use of personal protective devices
6.6 Personal hygiene
7. Standard massage May include:
manipulations/strokes 7.1 Effleurage/Gliding/Stroking
7.2 Petrissage/Kneading
7.3 Friction/Rubbing
7.4 Tapotement/Percussion
7.5 Vibration/Shaking
8. Massage modalities May include:
and complementary 8.1 Swedish Massage
therapies 8.2 Reflexology
8.3 Shiatsu
8.4 Thai Massage
8.5 Balinese Massage
8.6 Hot Stone Massage
8.7 Hawaiian Lomi-lomi
8.8 Medical Massage
8.9 Orthopedic massage
8.10 Obstetric Massage
8.11 Pediatric Massage
8.12 Geriatric Massage
8.13 Tui–Na
8.14 Sports Massage
8.15 Hilot
8.16 Ayurveda

EVIDENCE GUIDE

1. Critical Aspects of Competency Assessment requires evidence that the candidate:

Explained safety, sanitation & hygiene at the workplace.
Identified, accessed and interpreted the principles of massage practice
Discussed history and development of massage
Explained the significance of anatomy & physiology in the practice of massage.
Explained the importance of the microbiology and pathology in the practice of mas
Identified the indications & contraindications.
Explained physical assessment
Identified and discussed endangerment sites
Explained the different massage modalities and complementary therapies.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 59

 1.10 Explained the Standard Manipulations/ Strokes in
massage
1.11 Planned the massage program

2. Resource Implications The following resources should be provided:

2.1 An appropriately stocked and equipped clinic or
simulated clinic environment
2.2 Relevant text or manuals
2.3 Relevant paper-based assessment instruments
2.4 Appropriate assessment venue
2.5 Skilled assessors
3. Methods of Assessment Competency may be assessed through:
3.1 Written examinations
3.2 Demonstration with questioning (Written assignment
with practical demonstration)
3.3 Observation with questioning (impression from
assessment notes or simulated assessments)
3.4 Interview / oral questioning
4. Context of Assessment 4.1 Competency may be assessed in actual workplace
or at the designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 60

UNIT OF COMPETENCY : PERFORM CLIENT CONSULTATION
UNIT CODE : HHC322302
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes required to
gather information and make an accurate assessment to determine the
appropriate application of massage for the client.

PERFORMANCE
CRITERIA
REQUIRED
ELEMENT Italicized terms are REQUIRED SKILLS
KNOWLEDGE
elaborated in the Range
of Variables

1. Obtain client 1.4. Client is received COMMUNICATION  Maintaining a clean

information cordially and made ● Conversation and Basic and conducive
comfortable. Public Relations receiving and
 Client personal interview area
1.5. Client is advised information list  Conversing
about the  Body language cordially and
assessment  Laws governing massage proficiently
procedures ● Code of Ethics for  Understanding
following ethical Massage Therapists client feelings
and legal ● Local Geography  Understanding non-
norms. ● Calendar Chronology verbal
● Health Documentation and communication
1.6. Client personal Records Management  Gaining client trust
information is  Documentation forms and  Conducting
gathered and their use interviews with a
recorded using ENVIRONMENT clinical eye
prescribed  Sanitation laws and  Detecting
documentation company rules pathologies by
forms and  Occupational Safety and casual observation
documentation Health Laws  Filling out of Client
tools.
 Use of personal protective Information and
equipment (PPE) SOAP (Subjective-
1.7. Client visual
MATH Objective-
assessment is
 Arithmetic Operations Assessment-Plan)
casually performed
 Basic Mensuration forms
in accordance with
established SCIENCE  Managing health
procedure. ● Anatomy and Physiology records
● Microbiology and  Using
Pathology documentation
● Patient Behavior and tools and devices
Psychology
TECHNOLOGY
 Documentation tools and
devices

2. Obtain 2.1. Client chief complaint COMMUNICATION  Understanding

subjective and self- assessment  Client personal client feelings
information are noted in information  Gaining client trust
accordance with  Body language  Conversing
established  Documentation forms and cordially and
their use proficiently

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 61

 PERFORMANCE
CRITERIA
REQUIRED
ELEMENT Italicized terms are REQUIRED SKILLS
KNOWLEDGE
elaborated in the Range
of Variables

procedure. ENVIRONMENT  Understanding non-

 Sanitation laws and verbal
2.2. Client pain level is company rules communication
identified, estimated,  Occupational Safety and  Conducting
and recorded on the Health Laws interviews with a
standard pain  Use of personal protective clinical eye
scale. equipment (PPE)  Detecting
 Cleanliness, pathologies by
conduciveness, and casual observation
comfort  Identifying and
MATH measuring pain
 Arithmetic Operations  Recording pain
 Basic Mensuration information
SCIENCE  Using tools for
● Anatomy and Physiology documentation
● Microbiology and
Pathology
● Patient Behavior and
Psychology
TECHNOLOGY
● Documentation tools and
devices

3. Obtain 3.1 Client health COMMUNICATION  Reading and

objective history and current ● Conversation and Basic understanding
information conditions that may Public Relations medical records
affect the massage  Medical records and lab  Measuring and
session is obtained reports recording vital signs
and recorded  Body language  Performing
 Documentation forms palpation and
3.2. Client vital signs ENVIRONMENT recording results
are measured using  Sanitation laws and  Measuring and
appropriate company rules recording range of
instruments and  Occupational Safety and motion
recorded. Health Laws  Use of
 Use of personal protective documentation
3.3. Palpation of equipment (PPE) tools and devices
affected areas is  Cleanliness,
performed and conduciveness, and
findings are comfort
recorded in MATH
accordance with
 Arithmetic Operations
established
 Basic Mensuration
procedure.
SCIENCE
● Anatomy and Physiology
● Microbiology and
3.4. Ranges of
Pathology
motion of
TECHNOLOGY
affected joints are
measured and

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 62

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 63
 PERFORMANCE
CRITERIA
REQUIRED
ELEMENT Italicized terms are REQUIRED SKILLS
KNOWLEDGE
elaborated in the Range
of Variables

recorded in ● Instruments for measuring

accordance with vital signs
established ● Hands as diagnostic
procedure. instruments
● Instruments for measuring
range of motion
● Documentation tools and
devices

4. Assess 2.1. Massage COMMUNICATION  Identifying and

gathered indications and/or ● Code of Ethics for listing of actionable
information contraindications Massage Therapists problems and
to pathologies are ● Health records associated
identified and management indications and/or
precautionary ● Following SOPs and contraindications
measures are noted. protocols  Organizing and
interpreting
gathered
2.2. Gathered  Documentation forms information
information is ENVIRONMENT  Recording the
analyzed and  Sanitation laws and assessment
interpreted, guided company rules  Managing of
by sciences relevant  Occupational Safety and records
to massage. Health Laws
 Use of personal protective
equipment (PPE)
 Cleanliness,
conduciveness, and
comfort
MATH
 Arithmetic Operations
 Basic Mensuration
 Chronology
SCIENCE
● Anatomy and Physiology
● Microbiology and
Pathology
● Implications of vital signs
and lab reports
● Indications and
contraindications to massage
● Massage manipulations
● Physiological and
psychological effects of
massage

TECHNOLOGY
● Assessment tools
● Documentation devices

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 64

 PERFORMANCE
CRITERIA
REQUIRED
ELEMENT Italicized terms are REQUIRED SKILLS
KNOWLEDGE
elaborated in the Range
of Variables

5. Formulate 5.1 Massage goals based COMMUNICATION  Setting massage

massage on consultation and ● Code of Ethics for goals based on
session assessment results are Massage Therapists analysis and
plan set and recorded ● Health records assessment.
following standard management  Locating the areas
procedure. ● Following SOPs and needing massage.
protocols  Specifying
● Time Management appropriate strokes
5.2. A massage plan is  Documentation forms / manipulations for
formulated and ENVIRONMENT actionable
recorded following  Sanitation laws and pathologies
standard procedure. company rules  Sequencing and time
 Occupational Safety and budgeting of
Health Laws massage segments
 Use of personal protective  Formulating a
equipment (PPE) massage session
 Cleanliness, plan
conduciveness, and
comfort
MATH
 Arithmetic Operations
 Basic Mensuration
SCIENCE
● Anatomy and Physiology
● Microbiology and
Pathology
● Implications of vital signs
and lab reports
● Indications and
contraindications to
massage
● Massage manipulations
● Physical and
psychological effects of
massage
● Endangerment sites
TECHNOLOGY
● Assessment tools
 Documentation tools and
devices

6. Obtain 6.1 Assessment results, COMMUNICATION  Maintaining client

client’s massage goals, and ● Conversation and Basic trust
informed session plan are Public Relations  Communicating
consent presented to the client.  Client personal proficiently and
information list persuasively
6.2 Client’s approval of  Body language  Referring client to
massage plan is ● Scope of massage allied professionals
secured. practice

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 65

 PERFORMANCE
CRITERIA
REQUIRED
ELEMENT Italicized terms are REQUIRED SKILLS
KNOWLEDGE
elaborated in the Range
of Variables

 Laws governing massage

6.3 Clients with signs and  Code of Ethics for
symptoms that are Massage Therapists
beyond the scope of ● Consent forms
massage therapy are ENVIRONMENT
referred to  Sanitation laws and
appropriate allied company rules
professionals.  Cleanliness,
conduciveness, and
comfort
MATH
 Arithmetic Operations
 Basic Mensuration
SCIENCE
● Anatomy and Physiology
● Microbiology and
Pathology
● Implications of vital signs
and lab reports
● Indications and
contraindications to
massage
● Massage manipulations
● Physical and
psychological effects of
massage
● Endangerment sites
TECHNOLOGY
● Documentation tools and
devices

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 66

RANGE OF VARIABLES

VARIABLE RANGE

1. Assessment May include:

procedures 1.1 Personal Information
1.2 Client Self Evaluation
1.3 Health Records
1.4 Vital Signs
1.5 Visual Assessment
1.6 Palpation
1.7 Sensory Assessment
1.8 Range of Motion

2. Ethical and legal May include:

norms 2.1 Philippine Laws Governing Massage Therapy
2.2 Code of Ethics for Massage Therapy in the Philippines
2.3 International Codes on Massage Practice
2.4 Company Ethical Standards

3. Client personal May include:

information 3.1 Age
3.2 Gender
3.3 Biometrics
3.4 Constitution/health status
3.5 Religion
3.6 Lifestyle
3.7 Occupation
3.8 Personal history
3.9 Diet
3.10 Values and attitudes
3.11 Balance of rest and activity
3.12 Physical environment
3.13 Social environment
3.14 Client expectations

4. Documentation May include:

forms 4.1 Client Intake Form
4.2 Subjective, Objective, Assessment, Plan (SOAP) Form
4.3 Client Data Base
4.4 Client Approval or Waiver
4.5 Massage Session Summary Form
Note: Special devices for therapists with disability

5. Documentation tools May include:

5.1 writing instruments
5.2 recording instruments
5.3 mobile phone application
5.4 electronic tablet
5.5 computer
Note: special devices for therapists with disability

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 67

 VARIABLE RANGE

6. Client visual May include:

assessment 6.1 Skin Color
6.2 Nail Beds
6.3 Skin Condition
6.4 Bone Structure
6.5 Breathing
6.6 Gait
Note: Special assistance for therapists with disability

7. Client May include:

health history 7.1 Past and present illness
7.2 Compliance to on-going treatment
7.3 Current medications
7.4 Medical Certificate/Referrals
7.5 Substance abuse
7.6 Allergies
7.7 Clinical records

8. Vital signs and May include:

appropriate 8.1 Temperature
instruments 8.1.1 Digital thermometer
8.2 Blood Pressure
8.2.1 Aneroid Sphygmomanometer
8.2.2 Stethoscope
8.2.3 Analog wristwatch
8.3 Heart Rate
8.3.1 Analog wristwatch
8.4 Respiratory Rate
8.4.1 Analog wristwatch
8.5 Range of Motion
8.5.1 Goniometer
Note: Special assistance and devices for therapists with visual
impairment

9. Palpation of affected May include:

areas 9.1 Body Regions
9.1.1 Head and Neck
9.1.2 Trunk
9.1.3 Upper Extremities
9.1.4 Lower Extremities
9.2 Histology (subcutaneous)
9.2.1 Temperature (warm or cold)
9.2.2 Tenderness
9.2.3 Pain (Myofascial Pain Syndrome, Knots, Nodules)
9.2.4 Spasms
9.2.5 Soreness
9.2.6 Swelling

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 68

 VARIABLE RANGE

10. Range of motion of May include:

selected joints 10.1 Neck
10.2 Shoulder
10.3 Elbow
10.4 Wrists
10.5 Fingers
10.6 Vertebral Column
10.7 Hips
10.8 Knees
10.9 Ankles
10.10Toes
Note: Special assistance and devices for therapists with visual
impairment

11. Massage May include:

indications and/or 11.1 Absolute/Systemic Contraindications
contraindications o Hives
to pathologies o Chickenpox
o German Measles
o Lice and Mites
o Hypertension with medications
o Thrombi & Emboli
o Thrombophlebitis
o Deep Vein Thrombosis
o Heart Attack
o Headaches due to infection or Central Nervous System
disturbance
o Seizure Disorders/Epilepsy
o Influenza
o Pneumonia
o Mumps
o Urinary Tract Infection
o Kidney Stones (with Renal Colic)
o Renal Failure
o Alcoholism (under the influence)
o Protracted pain or pain which is non-reproducible or neural in
origin
11.2 Local Contraindications
o Cramps or muscle spasms
o Dislocations
o Fracture
o Sprain
o Herniated Disc
o Osteoarthritis
o Tendinitis
o Tenosynovitis
o Acne
o Folliculitis
o Boils

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 69

 VARIABLE RANGE

o Warts
o Dermatitis/Eczema
o Shingles
o Athlete’s Foot
o Blisters
o Psoriasis
o Burns
o Open Wounds & Sores
o Decubitus Ulcers
o Herpes Simplex
o Lice and Mites
o Edema
o Thrombi & Emboli
o Thrombophlebitis
o Deep Vein Thrombosis
o Bruise/Hematoma
o Inflammation
o Lumps and tissue changes
o Rashes and changes in the skin

12. Massage goals May include:

12.1 Relaxation or non- therapeutic Goals (relief of common stress)
12.1.1 Reduction or removal of common pains
12.1.2 Peace of mind
12.2 Therapeutic Goals (relief of pathology)
12.2.1 Improved circulation
12.2.2 Improved lymphatic drainage
12.2.3 Improved range of motion
12.2.4 Improved functions
12.2.5 Improved sleep
12.2.6 Improved disposition towards stress

13. Massage plan May include:

13.1 Target Locations
13.2 Appropriate Manipulation
13.3 Massage Pressure
13.4 Massage Segment Time Duration
13.5 Massage Sequence

14. Allied health May include:

professionals 14.1 Medical Doctors
14.2 Physical Therapists
14.3 Nurses
14.4 Psychologists
14.5 Alternative Health Practitioners
14.6 Registered Social Workers

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 70

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Obtained and recorded the necessary client information.
1.2 Determined and assessed the client’s physical condition using standard
tools and equipment for the required massage treatment.
1.3 Conducted accurate analysis and communication of results.
2. Resource The following resources must be provided:
Implications 2.1 Relevant reference or health journals
2.2 Materials, supplies, tools and equipment relevant to the proposed
activity or task
2.3 Appropriate assessment venue and environment
2.4 Skilled assessors

3 Methods of Competency may be assessed through:

Assessment 3.1 Written examinations
3.2 Demonstration with oral questioning
3.3 Observation and return demonstration
3.4 Interview

4 Context of 4.1 Competency may be assessed in actual workplace or at designated

Assessment TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 71

UNIT OF COMPETENCY : PERFORM BODY MASSAGE
UNIT CODE : HHC 322303
UNIT DESCRIPTOR : This unit of competency describes the knowledge, skills and
performance outcomes required to provide whole body massage.

PERFORMANCE
CRITERIA
REQUIRED REQUIRED
ELEMENT Italicized terms are
KNOWLEDGE SKILLS
elaborated in the
Range of Variables
1. Prepare the 1.1 Work area is COMMUNICATION  Identifying
massage organized  Office/Clinical Protocols appropriate
work area. according to Applicable laws and massage goal/s
massage plan government regulations  Planning
and massage  Client consultation and massage
establishment assessment results session
policies.  Documentation forms  Identifying
1.2 Massage required
implements and ENVIRONMENT massage
supplies are  Relevant health implements
prepared regulations  Organizing
according to  Environmental protection workplace
massage plan practices (e.g. waste
and massage minimization, recycling,
establishment re-use, energy efficiency,
policies. waste disposal, water
1.3 Client is guided to efficiency)
the massage area
and prepared MATH
according to  Basic Mensuration
massage
establishment SCIENCE
procedures.  Transmission routes of
infectious conditions
Standard infection control
precautions

TECHNOLOGY
 Facility requirements
 Cleaning maintenance and
storage of linen, tools and
equipment
 Housekeeping

2. Perform 2.4. Massage is COMMUNICATION  Identifying

body performed  Professional Barriers appropriate
massage. according to  Office/Clinical Protocols massage
standard  Chapter XII of the Code of manipulations
massage Sanitation of the /strokes according
manipulations / Philippines (PD 856) and to massage plan
strokes guided Implementing Rules and  Performing
by applicable Regulations (IRR) standard
laws and  Code of Ethics for massage
government Massage Therapists
regulations,  Documentation Forms

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 72

 established ethical  Client Consultation and manipulations
standards, and Assessment Results /strokes
company policy.   Applying proper
2.5. Massage ENVIRONMENT body mechanics
manipulations /  Company Safety and  Positioning the
strokes that will Sanitation Policies client
specifically  Office/Clinical Protocols  Performing
address client  Applicable laws and proper draping
complaints and government regulations
conditions are
identified and MATH
performed  Basic Mensuration
according to
massage plan and  SCIENCE
massage goal/s.  Standard Massage
2.6. Body mechanics Manipulations/Strokes:
of the practitioner  Effleurage
and proper
 Petrissage
positioning of
 Friction
the client are
 Tapotement
applied during
massage to  Vibration
minimize fatigue  Proper Body Mechanics
and risks of  Proper Client Positions
injury.  Risks of Injury for the
practitioners
 Human Anatomy and
Physiology
 Microbiology and
Pathology
 Precautions, Indications
and Contraindications
(local and absolute)
 Endangerment Sites
 Physiology of Pain
 Accepted theories
 Gate control theory
 Endorphin theory
 Outcomes of previous
treatments
 Physical attributes
 Effects, benefits and
application of each type
of massage movement
and technique
 Effects and benefits of
massage on body
systems
 Anatomical position
terminology in relation to
body massage

TECHNOLOGY
 Facility Requirements
 Personal Protective
Equipment (PPE)

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 73

3. Perform 3.1. Effects of COMMUNICATION  Evaluating
post– massage and  Professional Barriers health progress
massage progress of the  Office/Clinical Protocols of the client
activities client based on  Code of Ethics for  Identifying
massage plan Massage Therapists effects of
and massage  Documentation Forms massage
goals are  Aftercare advices  Communicating
evaluated and o Physiological proficiently and
documented. o Psychological effectively
3.2. Aftercare o Lifestyle  Managing
activities are Applicable laws and records
performed government regulations,  Identifying and
according to client including regulations providing
needs. relating to the retail appropriate
3.3. Aftercare industry aftercare
advices are  Spa products and services advices and
provided to  Specialized product activities
maximize results knowledge that includes: spa  Sharing product
and promote client and wellness industry knowledge to
wellbeing. manuals and documentations colleagues and
3.4. Knowledge of clients
products and ENVIRONMENT  Asking questions
services and  Conduciveness to identify and
their use are  Sanitation laws and confirm
recommended to company rules requirements
the client in  Occupational Safety and  Applying
compliance with Health Laws knowledge to
manufacturer’s  ASEAN Trends and provide advice on
safety guidelines. Industry Updates products and
3.5. Patronage is
services
maintained by MATH  Handling different
providing quality  Basic Mensuration types of clients
services to meet

client wellness SCIENCE
expectations  Using language
 Health and Safety and concepts
following Practices
massage appropriate to
 Precautions and cultural
establishment Contraindications to
policies. differences
Massage  Using and
 Effects and Benefits of interpreting non-
Massage verbal
 Specialized product communication
knowledge that includes:  Using applicable
o brand options communication
o benefits and features and electronic
o shelf life, expiration equipment
date and warranties
 Assessing
o ingredients or materials
contained in product relevant product
and service
o product and ingredient
origins information
o corresponding or  Interpreting spa
complementary policies and
products and services procedures
 Recording of
TECHNOLOGY information

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 74

  Facility requirements  Pricing of
 Application of products products and
 Specialized product services
knowledge that includes:
o storage requirements
o care and handling of
products
o stock availability
o stock and merchandise
range

RANGE OF VARIABLES

VARIABLE RANGE
1. Work area May include:
1.1 Front desk
1.2 Waiting lounge
1.3 Contextual learning/distance learning
1.4 Support service area
1.5 Institutional assessment area
1.6 Trainers’ resource center
1.7 Learning laboratory area
1.8 other work areas
2.Massage implements May include:
2.1 Consumable supplies
2.1.1 Oils
2.1.2 Lotions
2.1.3 Powders
2.1.4 Creams
2.1.5 Liniments
2.1.6 Aromatic herbs
2.2 .Linens
2.2.1 Bed sheet
2.2.2 Towels
2.2.3 Robes
2.3 Equipment
o Massage bed
o Massage chair
3. Massage plan May include:
3.1 Duration of massage session
3.2 Frequency of treatment
3.3 Techniques and manipulations to be
applied
3.4 Body region/s to be treated
3.5 Massage implements to be used
4.Standard massage manipulations/strokes May include:
4.1. Effleurage/Gliding/Stroking
4.2. Petrissage/Kneading
4.3. Friction/Rubbing
4.4. Tapotement/Percussion
4.5. Vibration/Shaking
5. Client complaints and conditions May include:
5.1 Pain
5.2 Numbness
5.3 Muscle tension
5.4 Joint tightness

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 75

 5.5 Paralysis/muscle weakness
5.6 Lack of sleep
5.7 Body malaise
6. Body mechanics May include:
6.1 Archer/bow stance
6.2 Warriors stance
7. Proper positioning of the client May include:
7.1 Supine
7.2 Prone
7.3 Side lying
7.4 Sitting
8. Risks of injury May include:
8.1 Low Back Pain
8.2 Carpal Tunnel Syndrome
8.3 Bunions
8.4 Strain
8.5 Sprain
9. Effects of Massage May include:
9.1 Benefits
9.1.1 Physiological / Direct
9.1.2 Psychological / Indirect
9.2 After effects
9.3 Allergic Reactions
9.3.1 Bruising
9.3.2 Dehydration
9.3.3 Discomfort
9.3.4 Drowsiness
9.3.5 Postural Hypotension
9.3.6 Temporary pain
9.3.7 Temporary Soreness
10. Aftercare Activities May include:
10.1 Immediate post-massage activities
10.1.1 Provision of healthy beverages
10.1.2 Schedule of next massage
session
10.1.3 Client aftercare
10.1.4 Workplace aftercare
10.2Evaluation of massage effects
11. Aftercare Advices May include:
11.1 Physiological
11.1.1 Rehydration
11.1.2 Rest period
11.1.3Bathing restriction
11.1.4 Alcohol prohibition
11.1.5 Food and drink restrictions
11.2 Psychological
11.2.1 Mental relaxation
11.2.2 Positive disposition
11.2.3 Improved sleep
11.3 Lifestyle
11.3.1 Regular massage
11.3.2 Diet
11.3.3 Sleep
11.3.4 Virtuous living
11.3.5 Physical exercise
11.3.6 Spiritual exercise

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 76

12. Knowledge of Products May include:
8.3 Benefits and indications
8.4 Precautions and contraindications
8.5 Brand options
8.6 Product and ingredients components and
origins
8.7 Shelf life, expiration and warranties
8.8 Handling and storage requirements
8.9 Stock availability
8.10 Price
9 Knowledge of Services May include:
9.1 Protocols and procedures
9.2 Service rates and duration
9.3 Benefits and indications
9.4 Precautions and contraindications

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1. Planned massage program of the client.
2. Prepared work area and massage implements.
3. Identified and demonstrated standard massage
manipulations/strokes.
4. Performed proper body mechanics.
5. Performed proper draping techniques.
6. Performed aftercare activities.
7. Provided aftercare advices.
2. Resource Implications The following resources must be provided:
2.1.An appropriately stocked and equipped clinic or
simulated massage environment
2.2. Relevant text or manuals
2.3. Relevant paper-based assessment instruments
2.4. Appropriate assessment venue
2.5. Skilled assessors
3. Methods of Assessment Competency may be assessed through:
3.1. Written examinations
3.2.Demonstration with questioning (written
assignment with practical demonstration)
3.3.Observation with questioning (impression from
assessment notes or simulated assessments)
3.4. Interview/oral questioning
4. Context of Assessment 4.1 Competency may be assessed in actual workplace or at the
designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 77

UNIT OF COMPETENCY : MAINTAIN AND ORGANIZE TOOLS, EQUIPMENT,
SUPPLIES AND WORKPLACE AREA
UNIT CODE : HHC322304
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitude required to
maintain and organize tools, equipment, supplies and workplace areas in
massage therapy service environments.

PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
1. Perform stock 1.1. Incoming stocks are checked, COMMUNICATION  Following set
control and validated, recorded,  Massage routines and
inventory appropriately labeled and establishment procedures
procedures. rotated in accordance with policies and  Using
first in-first out (FIFO) procedures. electronic
principle, massage  Methods of labelling and
establishments policies and identifying ticketing
relevant government stocks/goods. equipment
requirements.  Documentation  Stock/good
1.2. Products are displayed to and records records
give a balanced and fully  Relevant documentation
stocked appearance to legislation and  Reporting
promote sales following statutory problems
massage establishment requirements in  Receiving and
policy. regard to stock processing
1.3. Stocks are carefully control incoming
inspected if damaged or goods
expired, and when found ENVIRONMENT  clarifying and
damaged or expired, stocks explaining
are disposed of in accordance  Occupational policy and
with applicable laws. Health and procedures
Environmental  Following
Control (DOLE occupational
Rule 1070) health and
 Use of personal safety (OSH)
protective procedures
equipment (PPE)  Literacy and
 Massage numeracy
establishment skills:
policies and o following
procedures in set routines
regard to: and
o waste disposal procedures
methods of o using
storage electronic
MATH labelling
and
 Arithmetic ticketing
operations equipment
 Basic mensuration o stocking
records
TECHNOLOGY and
 Relevant industry delivery
codes of practice

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 78

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
 Massage policies documenta
and procedures in tion
regard to: o reporting
o stock control problems
o labeling policy  Carrying stock
o product quality rotation
standards procedure
o correct unpacking  Clarifying and
of goods explaining
o out-of-date, missing policy and
or damaged stock procedures
equipment used  Following set
o stock location routines and
o waste disposal procedures
methods of  Literacy and
storage numeracy
o delivery skills:
documentation o following
o stock record set routines
documentation and
o dispatch procedures
documentation o using
o reporting faults and electronic
problems labelling
o relevant and
government ticketing
requirements in equipment
regard to stock o stocking
control, including records and
OSH relevant delivery
industry codes of documenta
practice tion
o reporting
problems

2. Clean and 2.1. Work area is cleaned and COMMUNICATION  reporting of

organize work organized according to  Code of Ethics for spills, waste
area massage establishment Massage and other
policies and applicable Therapists potential
laws.  Applicable Laws hazards to
2.2. Wastes are promptly and Government appropriate
removed and disposed of Regulations personnel and
according to massage  Massage seeking
establishment policies establishment direction on
and applicable laws. policies and action
procedures  using and
2.3. Work area is set up relating to: storing
according to the service to o relevant health chemicals,
be provided. regulations hazardous
o personal substances
2.4. Work area is maintained in a hygiene
safe, uncluttered and

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 79

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
organized manner according o compliance and flammable
to massage with materials
establishment policies government  using and
and applicable laws. health maintaining
regulations cleaning
relevant to equipment
various massage  using and
service areas, storing tools,
paraphernalia equipment
and equipment and supplies
 interpreting
massage
ENVIRONMENT establishment
 Occupational policies and
Health and procedures
Environmental following a
Control (DOLE regular routine
Rule 1070) that complies
 Personal with legislative
Protective requirements
Equipment and for the cleaning,
Devices (DOLE storage and
Rule 1080) maintenance of
 Hazardous tools, equipment
Materials (DOLE and supplies in
Rule 1090) the work area
 Fire Protection and  interpreting and
Control (DOLE following
Rule 1940) instructions and
 Technical directions on
Guidelines for the use of tools,
Classifying equipment and
Hazardous and supplies
Non-Hazardous  minimizing
Establishments, product waste
Workplaces and
Work Processes

MATH
 Arithmetic
operations
 Basic mensuration

SCIENCE
 Transmission routes
of infectious
conditions
 Standard infection
control precautions

TECHNOLOGY

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 80

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
 Massage
establishment
policies and
procedures
relating to:
o cleaning,
maintenance
and storage of
tools,
equipment and
supplies
o tagging and
repair of
electrical
equipment
o housekeeping
(5S)
o maintenance
and storage of
cleaning
equipment
 use and
storage of
cleaning
chemicals
3. Handle tools 3.1. Product residues from COMMUNICATION  reporting of
and tools, equipment  Code of Ethics for spills, waste
equipment. and supplies are removed Massage and other
and disposed of according to Therapists potential
standard clinical and  Applicable Laws hazards to
sanitation and Government appropriate
practices, massage Regulations personnel and
establishment policies,  Massage seeking
occupational health and establishment direction on
safety procedures. policies and action
3.2. Tools and equipment are procedures  using and
checked for possible damage relating to: maintaining
and referred for maintenance o personal cleaning
repair or replacement, as hygiene equipment
required. o compliance  interpreting
3.3. Tools, equipment and with massage
supplies are properly government establishment
handled and stored in health policies and
their respective stock regulations procedures
control areas according to relevant to following a
massage establishment various regular routine
policies, sanitation, massage service that complies
occupational health, and areas, with
safety procedures. paraphernalia government
and equipment regulations for
the cleaning,
ENVIRONMENT storage and
maintenance

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 81

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
 Occupational of tools,
Health and equipment and
Environmental supplies used in
Control (DOLE massage
Rule 1070) services
 Personal  measuring,
Protective mixing and
Equipment and applying
Devices (DOLE chemicals in
Rule 1080) correct
 Hazardous proportions
Materials (DOLE  minimizing
Rule 1090) product waste
 Fire Protection and
Control (DOLE
Rule 1940)
 Technical
Guidelines for
Classifying
Hazardous and
Non-Hazardous
Establishments,
Workplaces and
Work Processes
(MC No. 02 series
of 1998)

MATH
 Arithmetic
operations
 Basic mensuration

SCIENCE
 Transmission
Routes of
Infectious
Conditions
 Standard Infection
Control Precautions

TECHNOLOGY
 Massage
establishment
policies and
procedures
relating to:
o cleaning,
maintenance
and storage of
tools,
equipment and
supplies

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 82

 PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated REQUIRED REQUIRED
in the Range of Variables KNOWLEDGE SKILLS
o tagging and
repair of
electrical
equipment
o housekeeping
(5S)
o maintenance
and storage of
cleaning
equipment
o use and
storage of
cleaning
chemicals

RANGE OF VARIABLES

VARIABLE RANGE
1. Tools, Equipment And May include:
Supplies 1.1 Tools
1.1.1 Hot stones/river stones
1.1.2 Hot/cold packs
1.1.3 Dagdagay sticks
1.2 Equipment
1.2.1 Massage table
1.2.2 Massage chair
1.2.3 Sauna heater
1.2.4 Steam boiler/generator
1.2.5 Hot cabinet
1.2.6 Microwave
1.2.7 Refrigerators
1.2.8 Hot tub/Jacuzzi
1.2.9 Aromatherapy diffuser
1.2.10 Hot stone heater
1.2.11 Burners
1.2.12 Mats
1.2.13 CCTV
1.2.14 Security and alarm systems
1.2.15 Fire extinguishers
1.2.16 Emergency light

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 83

 VARIABLE RANGE
1.2.17 Bolsters and pillows
1.2.18 Supplies
1.2.19 Oils
1.2.20 Alcohol/Sanitizer
1.2.21 Linens and towels
1.2.22 Lotion
1.2.23 Creams
Note: Supplies should be labeled appropriately (braille for the
blind and large print for the low vision
2. Occupational Health and May include:
Safety Procedures 2.1 manual handling
2.2 procedures for care and protection of the operator when
using cleaning products
2.3 workplace hazards
2.4 use of personal protective equipment
2.5 waste minimization, segregation and disposal
2.6 energy efficiency, e.g. electricity saving devices and
practices
2.7 water efficiency
2.8 manufacturer instructions for the use of cleaning
equipment
3. Wastes May include:
3.1 Product residues
o Oils
o Lotion
o Creams
o Powder
o Liniment
o Herbs
o soap
3.2 Disposable items or supplies
o cotton balls
o wipes
o ear tips
o underwear
o gloves
o face masks

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 84

EVIDENCE GUIDE

1. Critical Aspects of Assessment requires evidence that the candidate:

Competency 1.1 Consistently applied relevant health regulations and
standard massage establishment policies.
1.2 Consistently applied standard massage establishment
procedures for cleaning, disinfection and safe storage of linen,
tools and equipment used in massage services
1.3 Checked and maintained a range of tools and equipment in safe
working order
1.4 Regularly applied massage establishment housekeeping
programs and routines, including reporting faults and problems
to relevant persons, and checking and referring tools and
equipment for repair as required
1.5 Completed tasks in set time frames
2. Resource Implications The following resources must be provided:
2.1 a massage establishment or a simulated massage establishment
environment that includes a range of work situations such as
client interruptions and involvement in other related activities
normally expected in the spa
2.2 a fully equipped spa which includes as a minimum:
o a fully functional client reception area
o massage rooms/cubicles
2.3 equipment and work stations suitable for services,
including:
o a supply of clean linen and massage lubricants
o a supply of clean client robes and shorts
o cleaning products and equipment
2.4 relevant documentations, such as:
o health regulations
o massage establishment policies and procedures
o instructions and safety data for disinfectant and cleaning
chemicals
3. Methods of Competency in this unit may be assessed through: 3.1direct
Assessment observation of the candidate:
o cleaning and preparing work areas for specific services
o performing routine housekeeping
o maintaining a point of sale area
o using and maintaining cleaning equipment
3.2 written or verbal questions appropriate to the language and
literacy level of the learner to test knowledge which may include:
o relevant health regulations
o massage establishment policies and procedures
o review of portfolios of evidence and third-party reports of
on-the-job performance

4. Context of Assessment 4.1 Competency may be assessed in actual workplace or at the

designated TESDA Accredited Assessment Center.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 85

SECTION 3 TRAINING ARRANGEMENTSS

These standards are set to provide Technical and Vocational Education and Training (TVET)
providers with information and other important requirements to consider when designing and delivering
inclusive training programs for MASSAGE THERAPY NC II.

They include information on curriculum design; training delivery; trainee entry requirements; tools
and equipment; training facilities; and trainer’s qualification and trainer’s qualification.

RA 7277 An act providing for the rehabilitation, self-development and self-reliance of disabled
person and their integration into the mainstream of society and for other purposes.

As provided in this act under Chapter 2 Education Section 12. Access to Quality Education.
The State shall ensure that disabled persons are provided with adequate access to quality education and
ample opportunities to develop their skills. It shall take appropriate steps to make such education
accessible to all disabled persons. It shall be unlawful for any learning institutions to deny a disabled
person admission to any course it offers by reason of handicap or disability. The State shall take into
consideration the special requirements of disabled persons in the formulation of education policies and
program. It shall encourage learning institutions to take into account the special needs of disabled
persons with respect to the use of school facilities, class schedules, physical education
requirements and other pertinent consideration. The State shall also promote the provision by
learning institutions, of auxiliary services that will facilitate the learning process for disabled
persons.

Section 13. Assistance to Disabled Students. The State shall provide financial assistance
to economically marginalized but deserving disabled students pursuing post- secondary or tertiary
education. Such assistance may be in the form of scholarship grants, student loan programs, subsidies and
other incentives to qualified disabled students in both public and private schools. At least five percent (5%)
of the allocation for the Private Education Student Financial Assistance Program created by virtue of R.A.
6725 shall be set aside for disabled students pursuing vocational or technical and degree courses.

3.1 CURRRICULUM DESIGN

TESDA shall provide training on the development of competency-based curricula to enable

training providers develop their own curricula with the components mentioned below.

Delivery of knowledge requirements for the basic, common and core units of competency
specifically in the areas of mathematics, science/technology, communication/language and other
academic subjects shall be contextualized. To this end, TVET providers shall develop a Contextual
Learning Matrix (CLM) to include Technology, Science, Math, English/Communication, Safety and
Environment concerns. Also included would be green technology, issues on health and drugs and
catering to persons with disabilities (PWD’s).

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 86

 Course Title: MASSAGE THERAPY NC Level: NC II

Nominal Training Hours:

20 hrs. Basic Competencies
56 hrs. Common Competencies
624 hrs. Core Competencies
700

Course Description:

This course is designed to enhance the knowledge, skills and attitude of Massage Therapy
workers in accordance to massage practice standards. It covers the basic, common, and core
competencies in MASSAGE THERAPY NC II.

To obtain this, all units prescribed for this qualification must be achieved.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 87

 BASIC COMPETENCIES
20 HRS

Unit of Learning Nominal

Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
1. Participate in 1.1 Obtain and  Describe Organizational 4 Hours
workplace convey policies  Group
 Oral evaluation
communication workplace discussion
information
 Read:
o Effective communication
o Written communication
o Communication procedures
and systems
 Identify:
o Different modes of
 Lecture  Written examination
communication
o Medium of communication
o Flow of communication
o Available technology
relevant to the enterprise
and the individual’s work
responsibilities
 Prepare different Types of
question
 Gather different sources of
information
 Apply storage system in  Demonstration  Observation
establishing workplace
information
 Demonstrate Telephone
courtesy

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 88

 Unit of Learning Nominal
Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
1.2 Complete  Describe Communication
relevant work procedures and systems  Group
 Oral evaluation
related discussion
documents
 Read:
 Lecture  Written examination
o Meeting protocols
o Nature of workplace
meetings
o Workplace interactions  Lecture  Written examination
o Barriers of communication
 Complete work related
 Demonstration  Observation
documents
 Read instructions on work
 Lecture  Written examination
related forms/documents
 Practice:
o Estimate, calculate and
record routine workplace
measures
o Basic mathematical  Demonstration  Observation
processes of addition,
subtraction, division and
multiplication
 Demonstrate office activities in:
 Oral evaluation
o workplace meetings and  Role play
 Observation
discussions scenario
 Perform workplace duties scenario
 Oral evaluation
following simple written  Role play
notices  Observation
 Follow simple spoken language  Demonstration  Observation

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 89 -

 Unit of Learning Nominal
Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
 Identify the different Non-verbal
 Lecture  Written examination
communication
 Demonstrate ability to relate to
people of social range in the
workplace
 Demonstration  Observation
 Gather and provide information
in response to workplace
requirements
1.3 Participate in  Identify:
workplace o types of workplace
meeting and documents and forms
discussion
o kinds of workplace report
o Available technology relevant
to the enterprise and the  Lecture  Written examination
individual’s work
responsibilities
 Read and follow instructions in
applying basic mathematical
concepts
 Follow simple spoken language  Demonstration  Observation
 Demonstrate ability to relate to
people of social range in the
workplace
 Demonstration  Observation
 Gather and provide information
in response to workplace
requirements

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 90 -

 Unit of Learning Nominal
Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
2. Work in a team 2.1 Describe and  Describe the team role and 4 Hours
environment identify team scope
 Group
role and  Oral evaluation
discussion
responsibility in a
team.
 Read
o Definition of Team
o Difference between team
and group  Lecture  Written examination
o Objectives and goals of team
 Identify different sources of
information
2.2 Describe work  Describe team goals and  Group
 Oral evaluation
as a team objectives discussion
 Perform in setting team goals  Oral evaluation
 Role play
and expectations scenario  Observation
 Identify
o individual role and  Lecture  Written examination
responsibility
 Practice Interacting effectively  Group
 Oral evaluation
with others discussion
 Read:
o Fundamental rights at work
including gender sensitivity
o Understanding individual
 Lecture  Written examination
competencies relative to
teamwork
o Types of individuals
o Role of leaders

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 91 -

 Unit of Learning Nominal
Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
3. Practice career 3.1 Integrate  Describe performance  Group 6 Hours
 Oral evaluation
professionalism personal evaluation discussion
objectives with  Read:
organizational o Work values and ethics
goals (Code of Conduct, Code of
Ethics, etc.)
o Understanding personal  Lecture  Written examination
objectives
o Understanding organizational
goals

 Demonstrate Intra and

Interpersonal skills at work
 Demonstrate personal  Demonstration  Observation
commitment in work

3.2 Set and meet  Describe company policies,

 Group
work priorities operations, procedures and  Oral evaluation
discussion
standards
 Read:
o Time Management
o Basic strategic planning
concepts  Lecture  Written examination
o Resource utilization and
management
 Apply managing goals and time  Demonstration  Observation
 Practice:
o economic use of resources  Demonstration  Observation
and facilities

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 92 -

 Unit of Learning Nominal
Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
o time management
3.3 Maintain  Describe company recognition
professional and incentives  Group
 Oral evaluation
growth and discussion
development
 Read:
o Career development
opportunities
o Information on relevant licenses
and or certifications  Lecture  Written examination
o personal career development
needs
 Identify career opportunities
 Determine personal career  Group
 Oral evaluation
development needs discussion
4. Practice 4.1 Identify hazard and  Describe OHS procedures, 6 Hours
occupational risks practices and regulations  Group
 Oral evaluation
health and discussion
safety
 Read
o OHS indicators
o Organizational contingency
practices  Lecture  Written examination
 Practice hazards/risks
identification and control
4.2 Evaluate  Describe effects of safety
 Group
hazard and hazards  Oral evaluation
discussion
risks
 Read
o Threshold Limit Value –TLV  Lecture  Written examination

 Practice reporting safety

 Role play  Observation
hazards

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 93 -

 Unit of Learning Nominal
Learning Activities Methodology Assessment Approach
Competency Outcomes Duration
 Demonstrate evaluating
hazards and risks using
 Demonstration  Observation
communication equipment

4.3 Control  Describe :

hazards and o Organization safety and
risks  Group
health protocol  Oral evaluation
discussion
o Company emergency
procedure practices
 Practice personal hygiene  Demonstration  Observation
 Practice drills on responding to  Demonstration
 Observation
emergency  Simulation
4.4 Maintain  Identify emergency-related drills
occupational information
health and safety  Lecture  Written examination
awareness

 Practice occupational safety

and health standards on
 Role play  Observation
personal records in the
workplace
 Practice emergency related  Demonstration
drills in the workplace  Simulation  Observation

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 94 -

 COMMON COMPETENCIES
(56 Hours)

Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
1. Maintain an effective 1.1 Establish  Read and familiarize with the  Lecture-  Observation 11 hrs
relationship with professional image Code of Ethics for Massage Discussion  Interview
clients Therapists  Role play
 Participate in the discussion of
the Code of Ethics for
Massage Therapists
 Participate in the demonstration
of applying the Code of Ethics
for Massage
Therapists
 Read and familiarize with the  Lecture  Interview
role of massage
therapists/masseurs in the
massage establishments
 Participate in the discussion of
the role of massage
therapists/masseurs in the
massage establishments
 Participate in the demonstration
of applying the role of massage
therapists/masseurs in the
massage establishments
 Participate in the demonstration
of application of the role of
massage
therapists/masseurs

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 95 -

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Read and familiarize clients  Lecture-  Interview
rights Discussion
 Participate in the discussion of
client’s rights
 Participate in the
demonstration of applying
client’s rights
1.2 Build credibility  Read and familiarize
among clients credibility build-up among
clients
 Lecture-
 Participate in the discussion of
Discussion
credibility build-up among  Observation
 Demonstration
clients
with return
 Participate in the demonstration
demonstration
of establishing
confidence in interacting with
clients
 Read and familiarize about the
different types, cultures and
nationalities of clients
 Read and familiarize about
client information
 Lecture-
dissemination
Discussion
 Participate in the discussion of  Observation
 Demonstration
the different types, cultures and
with return
nationalities of clients
demonstration
 Participate in the discussion of
client information
dissemination
 Participate in the demonstration
of knowing the

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 96 -

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
different types, cultures and
nationalities of clients
 Participate in the
demonstration of applying
client information
dissemination
 Participate in communicating
properly with different types
of clients, and of different
nationalities
 Read and familiarize about
the different types, cultures
and nationalities of clients
 Read and familiarize about
client information
dissemination
 Participate in the discussion of
the different types, cultures and
nationalities of clients  Lecture-
Discussion
 Participate in the discussion of
client information  Demonstration
 Observation
dissemination with return
demonstration
 Participate in the demonstration
of knowing and understanding
different types, cultures and
nationalities of clients
 Participate in the
demonstration of client
information dissemination
 Participate in the
demonstration of delivering

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 97 -

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
the correct information to the
client
 Read and familiarize about  Lecture-  Demonstration
customer service Discussion with oral
 Participate in the discussion of  Demonstration questioning
customer service with return
 Participate in the demonstration
demonstration in applying
customer service principles
1.3 Satisfy clients  Read and familiarize  Lecture-  Demonstration
requirements customer service principles Discussion with oral
 Participate in the discussion  Demonstration questioning
on customer service with return
principles demonstration
 Participate in the
demonstration in attending,
and serving clients based on
established Standard Operating
Procedures (SOP)
 Read and familiarize on  Lecture-  Oral/Written Test
problem solutions Discussion  Demonstration
encountered when serving  Demonstration with oral
clients with return questioning
 Participate in the discussion demonstration
on problem solutions
encountered when serving
clients
 Participate in the
demonstration in applying
problem solutions
encountered when serving clients

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 98 -

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the demonstration
of solving
simple problems encountered in
serving clients
 Read and familiarize  Lecture-  Oral/Written Test
customer interaction and Discussion  Demonstration
handling  Demonstration with oral
 Participate in the discussion on with return questioning
customer interaction and demonstration
handling
 Participate in the
demonstration of customer
interaction and handling
 Participate in the
demonstration of politely
starting, carrying-out, and
finishing conversation with
clients
 Read and familiarize  Lecture-  Oral/Written Test
customer interaction and Discussion  Observation
handling  Demonstration
 Participate in the discussion on
customer interaction and
handling
 Participate in the
demonstration on customer
interaction and handling
 Participate in the
demonstration on treating
clients with respect

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 99 -

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
2. Implement and 2.1 Manage treatment  Read and familiarize  Lecture-  Observation 12 hrs
monitor infection management treatment Discussion  Interview
control policies and  Participate in the discussion  Role play
procedures on management treatment
 Participate in the
demonstration on managing
treatment
 Read and familiarize on the  Lecture  Interview
role of massage therapists in
the massage establishment
 Participate in the discussion on
role of massage therapists in the
massage establishment
 Participate in the demonstration
of applying the
role of massage therapists in
the massage establishment
 Read and familiarize client’s  Lecture-  Interview
rights Discussion
 Participate in the discussion of
client’s rights
 Participate in demonstrating
the application of client’s
rights principles
 Read and familiarize on  Lecture-  Interview
infection control policies and Discussion
procedures

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 100

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the discussion
of infection control policies and
procedures
 Read and familiarize on  Lecture-  Interview
infection control performance Discussion
and improvements in practice
 Participate in the discussion of
infection control performance
and improvements in
practices
 Participate in the
demonstration of infection
control performance and
improvements in practices
2.2 Apply massage  Read and familiarize on
techniques establishing confidence in
interacting with clients
 Participate in the discussion on
establishing confidence in
 Lecture-
interacting with clients
Discussion
 Participate in the  Observation
 Demonstration
demonstration on
with return
establishing confidence in
demonstration
interacting with clients
 Participate in the demonstration
in establishing
confidence in interacting with
clients
 Read and familiarize in
communicating properly with  Lecture-  Observation
different types of clients, and Discussion
of different nationalities

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 101

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the discussion on  Demonstration
communicating properly with with return
different types of clients, and demonstration
of different nationalities
 Participate in the
demonstration on
communicating properly with
different types of clients, and
of different nationalities
 Participate in demonstrating
on how to communicate
properly with different types
of clients, and of different
nationalities
 Read and familiarize on
principles on how to deliver on
communicating properly with
different types of clients, and
of different nationalities
 Participate in the discussion  Lecture-
on principles on how to Discussion
deliver on communicating  Demonstration
 Observation
properly with different types with return
of clients, and of different demonstration
nationalities
 Participate in the
demonstration on how to
deliver on communicating
properly with different types
of clients, and of different
nationalities

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 102

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the
demonstration on how to
deliver correct information to the
client
 Read and familiarize on
different types of massage
techniques  Lecture-
 Participate in the discussion Discussion
 Observation
on different types of massage  Demonstration
techniques with return
 Participate in the demonstration
demonstration on different
types of massage techniques
 Read and familiarize in
applying different types of
massage techniques
 Lecture-
 Participate in the discussion in
Discussion
applying different types of  Observation
 Demonstration
massage techniques
with return
 Participate in the
demonstration
demonstration in applying
different types of massage
techniques
2.3 Advise and resource  Read and understand client
the client handling and interaction
 Participate in the discussion in  Lecture-
client handling and Discussion
 Observation
interaction  Demonstration
 Participate in the demonstration with return
in establishing confidence in demonstration
interacting with
clients

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 103

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Read and understand client
handling and interaction
 Participate in the discussion of
client handling and  Lecture-
interaction Discussion
 Observation
 Participate in the  Demonstration
demonstration in with return
communicating properly with demonstration
different types of
patients/client, and of
different nationalities
 Read and understand client
handling and interaction
 Participate in the discussion of  Lecture-
client handling and Discussion
 Observation
interaction  Demonstration
 Participate in the with return
demonstration of delivering demonstration
correct information to the
clients
2.4Review treatment  Read and understand  Lecture-  Interview
different kinds/types of Discussion
treatments
 Participate in the discussion of
the different types of
treatments
 Participate in the
demonstration in discussing
and explaining types of
treatment

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 104

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
3. Respond effectively to 3.1 Plan responses  Read and understand types of  Lecture-  Observation 11 hrs
difficult/challenging behavior Discussion  Interview
behavior  Participate in the discussion of  Role play
the different types of behavior
 Participate in the
demonstration in handling
different types of behavior

 Read and understand the  Lecture  Interview

different responses planning
 Participate in the discussion of
the different responses
planning
 Participate in the
demonstration in response
planning
 Read and understand the  Lecture-  Interview
specific manifestations of Discussion
behavior and appropriate
strategies
 Participate in the discussion of
the specific manifestations of
behavior and appropriate
strategies
 Participate in the
demonstration in handling
specific manifestations of
behavior and appropriate
strategies

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 105

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Read and understand  Lecture-  Interview
institutional policies and Discussion
procedures
 Participate in the discussion of
institutional policies and
procedures
 Participate in the
demonstration in applying
institutional policies and
procedures
 Read and understand  Lecture-  Interview
reporting and review of Discussion
incidents
 Participate in the discussion of
reporting and review of
incidents
 Participate in the
demonstration in reporting
and review of incidents
 Read and understand  Lecture-  Interview
planning for responses and Discussion
appropriate communication
 Participate in the discussion of
planning for responses and
appropriate communication
 Participate in the demonstration
of application of planning for
responses and
appropriate communication
3.2 Apply response  Read and understand client  Lecture-  Observation
interaction and client handling Discussion

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 106

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the discussion of  Demonstration
client interaction and client with return
handling demonstration
 Participate in the demonstration
of establishing confidence in
interacting with
clients
 Read and understand client
interaction and client handling
 Participate in the discussion of
 Lecture-
client interaction and client
Discussion
handling  Observation
 Demonstration
 Participate in the
with return
demonstration of
demonstration
communicating properly with
different types of clients, and
of different nationalities
 Read and understand client  Lecture-  Interview
interaction and client handling Discussion
 Participate in the discussion of
client interaction and client
handling
 Participate in the
demonstration in delivering
correct information to the
clients
4. Apply basic first aid 4.1 Assess situation  Read and understand types of  Lecture-  Observation 11 hrs
physical hazards and risks Discussion  Interview
 Participate in the discussion  Role play
of different types of physical
hazards and risks

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 107

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the
demonstration of application
of prevention and avoiding
different types of physical
hazards and risks
 Read and understand vital  Lecture  Interview
signs
 Participate in the discussion
regarding vital signs
 Participate in the demonstration
on how to take vital signs

 Read and understand  Lecture-  Interview

occupational safety and Discussion
health policies and
procedures
 Participate in the discussion of
occupational safety and
health policies and
procedures
 Participate in the
demonstration in applying
occupational safety and
health policies and
procedures
 Read and understand  Lecture-  Interview
institutional policies and Discussion
procedures
 Participate in the discussion
of institutional policies and
procedures

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 108

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the
demonstration of applying
institutional policies and
procedures
 Read and understand  Lecture-  Interview
reporting and review of Discussion
incidents
 Participate in the discussion of
reporting and review of
incidents
 Participate in the
demonstration of reporting and
review of incidents
 Read and understand  Lecture-  Interview
assessment of situation Discussion
 Participate in the discussion of
assessing situation
 Participate in demonstrating
assessment of situation
4.2 Apply basic first  Read and understand first aid  Lecture-  Observation
aid techniques management Discussion
 Participate in the discussion of  Demonstration
first aid management with return
 Participate in the demonstration
demonstration of first aid
management
 Read and understand  Lecture-  Observation
communicating properly with Discussion
the different types of clients  Demonstration
and different nationalities with return
demonstration

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 109

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the discussion of
communicating properly with
the different types of clients
and different nationalities
 Participate in the
demonstration of
communicating properly with
different types of clients and
different nationalities

 Read and understand delivering  Lecture-  Interview

correct information to clients Discussion
 Participate in the discussion of
delivering correct information
to clients
 Participate in the
demonstration of delivering
correct information to clients

 Read and understand basic  Lecture-  Interview

first aid Discussion
 Participate in the discussion of
basic first aid
 Participate in the
demonstration of applying basic
first aid techniques
4.3 Communicate details  Read and understand the  Lecture-  Observation
of incident different types of Discussion  Interview
communication media and  Role play
equipment
 Participate in the discussion of
understand the different

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 110

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
types of communication
media and equipment
 Participate in the
demonstration on how to use
different types of
communication media and
equipment
 Read and understand  Lecture  Interview
interaction with emergency
services/relieving personnel
 Participate in the discussion of
interaction with emergency
services/relieving personnel
 Participate in the demonstration
in establishing confidence in
interacting with emergency
services/relieving
personnel
 Read and discuss regarding  Lecture-  Interview
communication with different Discussion
types of clients and of
different nationalities
 Participate in the discussion
discuss regarding
communication with different
types of clients and of
different nationalities
 Participate in the
demonstration in
communicating properly with
different types of clients, and
of different nationalities

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 111

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Read and understand  Lecture-  Interview
regarding information Discussion
dissemination to emergency
services/relieving personnel
 Participate in the discussion
regarding information
dissemination to emergency
services/relieving personnel
 Participate in demonstrating the
delivery of correct information
to the emergency
services/relieving personnel
 Read and understand office  Lecture-  Interview
protocol and information Discussion
dissemination to supervisors
 Participate in the discussion of
office protocol and
information dissemination to
supervisors
 Participate in the
demonstration in delivering
correct information to
supervisors
 Read understand incident  Lecture-  Interview
reporting Discussion
 Participate in the discussion of
incident reporting
 Participate in demonstrating
communicating details of
incident

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 112

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
5. Maintain high standard 5.1 Communicate  Read and understand client  Lecture-  Observation 11 hrs.
of client services appropriately with handling and interaction Discussion
clients  Participate in the discussion of  Demonstration
client handling and with return
interaction demonstration
 Participate in the demonstration
of establishing confidence in
interacting with
client
 Read and understand client  Lecture-  Observation
handling and interaction Discussion
 Participate in the discussion of  Demonstration
client handling and with return
interaction demonstration
 Participate in the
demonstration in
communicating properly with
different types of clients, and
of different nationalities
 Read and understand client  Lecture-  Interview
handling and interaction Discussion
 Participate in the discussion of
client handling and
interaction
 Participate in the
demonstration in delivering
correct information to the
client
5.2 Establish and maintain  Read and understand  Lecture-  Observation
good interpersonal interpersonal interaction Discussion  Interview
 Role play

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 113

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
relationship with  Participate in the discussion of
clients interpersonal interaction
 Participate in demonstrating in
interpersonal interaction
 Read and understand  Lecture  Interview
effective listening skills
 Participate in the discussion of
effective listening skills
 Participate in demonstrating
and applying effective
listening skills
 Read and understand specific  Lecture-  Interview
manifestations of behavior and Discussion
appropriate strategies
 Participate in the discussion of
specific manifestations of
behavior and appropriate
strategies
 Participate in demonstrating of
application of specific
manifestations of behavior
and appropriate strategies
 Read and understand  Lecture-  Interview
institutional policies and Discussion
procedures
 Participate in the discussion of
institutional policies and
procedures
 Participate in demonstrating the
application of institutional
policies and procedures

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 114

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Read and understand  Lecture-  Interview
reporting and review of Discussion
incidents
 Participate in the discussion of
reporting and review of
incidents
 Participate in demonstrating
reporting and review of
incidents
 Read and understand  Lecture-  Interview
interpersonal interaction Discussion
 Participate in the discussion of
interpersonal interaction
 Participate in demonstrating
the application of interpersonal
interaction
5.3 Act in a respectful  Read and understand client  Lecture-  Observation
manner at all times interaction and handling Discussion
 Participate in the discussion of  Demonstration
client interaction and with return
handling demonstration
 Participate in demonstrating
establishing confidence in
interacting with clients
 Read and understand client  Lecture-  Observation
interaction and handling Discussion
 Participate in the discussion of  Demonstration
client interaction and with return
handling demonstration
 Participate in the
demonstration of

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 115

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
communicating properly with
different types of clients, and
of different nationalities
 Read and understand client  Lecture-  Interview
interaction and handling Discussion
 Participate in the discussion of
client interaction and
handling
 Participate in the
demonstration of delivering
correct information to the
clients
5.4 Evaluate own work  Read and understand  Lecture-  Observation
to maintain a high performance and Discussion  Interview
standard of client performance evaluation  Role play
service  Participate in the discussion of
performance and performance
evaluation
 Participate in demonstrating
the application of
performance and
performance evaluation
 Read and understand  Lecture  Interview
regarding documentation
 Participate in the discussion of
documentation
 Participate in demonstrating
documentation
 Read and understand attitude  Lecture-  Interview
towards work, co-workers and Discussion
workplace

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 116

 Assessment Nominal
Unit of Competency Learning Outcomes Learning Activities Methodology
Approach Duration
 Participate in the discussion of
attitude towards work, co-
workers and workplace
 Participate in
demonstrating/application of
interpersonal relationship
 Read and understand  Lecture-  Interview
evaluation of work and Discussion
standard of client service
 Participate in the discussion of
evaluation of work and
standard of client service
 Participate in demonstrating the
application of evaluation
of work and standard of client
service

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 117

 CORE COMPETENCY
(624 Hrs)

Unit of Learning Assessment Nominal

Learning Activities Methodology
Competency Outcomes Approach Duration
1. Develop 1.1 Establish  Read/Listen and understand definition of  Lecture-  Written exam 200 hrs
Massage principles of massage discussion  Oral question
Practice massage  Participate in the discussion of massage  Use of visual  Oral evaluation
(200 hrs.) practice.  Participate in applying the definition of aids  Observation
massage  Internet
research
 Audio
materials

 Read/Listen and understand history of  Lecture-  Written exam

massage (Ancient, Modern, and Filipino) discussion  Oral question
 Participate in the discussion of understand  Use of visual  Oral evaluation
history of massage (Ancient, Modern, and aids  Observation
Filipino)  Internet
 Participate in the demonstration and research
application of the history of massage  Audio
(Ancient, Modern, and Filipino) materials

 Read/Listen and understand theories  Lecture-  Written exam

(gate control & endorphin) discussion  Demonstration
 Participate in the discussion of theories  Use of visual with Oral
(gate control & endorphin) aids questioning
 Participate in demonstrating the  Internet  Oral question
application of theories (gate control & research  Oral evaluation
endorphin)  Audio  Observation
materials

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 118

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Read/Listen and understand Code of  Lecture-  Written exam
Professional Ethics discussion  Demonstration
 Participate in the discussion of Code of  Use of visual with Oral
Professional Ethics aids questioning
 Participate in demonstrating the  Internet  Oral question
application of theories of Code of research  Oral evaluation
Professional Ethics  Audio  Observation
materials

 Read/Listen and familiarize Proper Body  Lecture-  Demonstration

Mechanics discussion with oral
 Participate in the discussion of familiarize  Role Play questioning
Proper Body Mechanics  Demonstration  Written exam
 Participate in the demonstration of with return  Oral
applying proper body mechanics demo questioning
 Audio  Oral evaluation
materials  Observation

 Read/Listen and Familiarize Proper  Lecture-  Demonstration

Draping discussion with oral
 Participate in the discussion of proper  Role Play questioning
draping  Demonstration  Written exam
 Participate in demonstrating proper with return  Oral
draping demo questioning
 Audio  Oral evaluation
materials  Observation

 Read/Listen and understand continuum of  Lecture-  Written exam

Wellness discussion  Demonstration
 Participate in the discussion of the  Use of visual with Oral
continuum of Wellness aids questioning

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 119

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in demonstrating the  Internet  Oral question
application of theories of continuum of research  Oral evaluation
wellness  Audio  Observation
materials

 Read/Listen and understand continuing  Lecture  Written exam

professional education  Group  Demonstration
 Participate in the discussion of continuing discussion with Oral
professional education questioning
 Participate in demonstrating the
application of the conduct of continuing
professional education
 Use of visual  Oral question
aids  Oral evaluation
 Internet  Observation
research
 Audio
materials
 Read/Listen and understand Indications &  Lecture-  Written exam
Contraindications (Local & Absolute) discussion  Demonstration
 Participate in the discussion of Indications  Use of visual with Oral
& Contraindications (Local & aids questioning
Absolute)  Internet  Oral evaluation
 Participate in demonstrating the application research  Observation
of theories of indications and  Audio
contraindications (local and absolute) materials

 Read/Listen and Understand  Lecture-  Demonstration

endangerment sites discussion with oral
 Participate in the discussion of  Use of visual questioning
endangerment sites aids  Written exam

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 120

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in demonstrating the  Internet  Oral evaluation
identification and location of research  Observation
Endangerment Sites  Demonstration
with return
demo
 Audio
materials

 Read/Listen and Understand Effects  Lecture-  Written exam

(Physiological & Psychological) discussion  Oral evaluation
 Participate in the discussion of Effects  Use of visual  Observation
(Physiological & Psychological) aids
 Participate in demonstrating the  Audio
enumeration & explanation of effects materials
(Physiological & Psychological)

 Read/Listen and memorize  Lecture-  Demonstration

manipulations/strokes discussion with oral
 Participate in the discussion of  Demonstration questioning
manipulations/strokes with return  Written exam
 Participate in demonstrating the demo  Oral evaluation
application of manipulations/strokes  Audio  Observation
materials

 Read/Listen and recognize massage  Lecture-  Written exam

modalities discussion  Oral evaluation
o Swedish Massage  Use of visual  Observation
o Reflexology aids
o Shiatsu  Internet
o Thai Massage research
o Medical Massage
o Orthopedic Massage

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 121

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
o Obstetric Massage  Audio
o Pediatric Massage materials
o Geriatric Massage
o Tui – Na
o Sports Massage
o Hilot

 Participate in the discussion of the

different massage modalities
o Swedish Massage
o Reflexology
o Shiatsu
o Thai Massage
o Medical Massage
o Orthopedic Massage
o Obstetric Massage
o Pediatric Massage
o Geriatric Massage
o Tui – Na
o Sports Massage
o Hilot

 Participate in the demonstration in

recognizing massage modalities
o Swedish Massage
o Reflexology
o Shiatsu
o Thai Massage
o Medical Massage
o Orthopedic Massage
o Obstetric Massage
o Pediatric Massage

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 122

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
o Geriatric Massage
o Tui – Na
o Sports Massage
o Hilot

 Read/listen and understand principles of  Lecture-  Written exam

massage discussion  Oral evaluation
 Participate in the discussion of principles of  Use of visual  Observation
massage aids
 Participate in the demonstration of  Audio
identifying and interpreting the principles of materials
massage practice
 Participate in the demonstration of
identifying and interpreting the principles of
massage practice
 Lecture-  Written exam
discussion  Oral evaluation
 Use of visual  Reporting
aids  Observation

 Internet
research
 Audio
materials

 Read/listen and understand integrating  Lecture-  Written exam

massage therapy to other health science discussion  Oral evaluation
subjects  Use of visual  Observation
aids

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 123

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in the discussion of integrating  Internet
massage therapy to other health science research
subjects  Audio
 Participate in the demonstrating the materials
Integration of massage therapy to other
health sciences subjects
 Read/listen and understand principles and  Lecture-  Written exam
ethical values of massage therapy discussion
 Participate in the discussion of principles  Use of visual
and ethical values of massage therapy aids
 Participate in the demonstration of  Audio
developing goals that internalize the materials
principles and ethical values of massage
therapy

 Read/listen and understand proper body  Role Play  Demonstration

mechanics  Demonstration with oral
 Participate in the discussion of proper  Audio questioning
body mechanics materials
 Participate in demonstrating proper body  Hands on
mechanics practical
 Participate in demonstrating proper  Role Play  Demonstration
draping  Demonstration with oral
 Hands on questioning
practical  Return
demonstration

 Read and understand  Role Play  Demonstration

manipulations/strokes  Demonstration with oral
 Participate in the discussion of  Hands on questioning
manipulations/strokes practical

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 124

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in demonstrating  Return
Manipulations/strokes demonstration
 Participate in explaining and discussing the  Role Play  Demonstration
physical assessment in massage.  Demonstration with oral
o Vital signs  Hands on questioning
o visual assessment practical  Return demo
o palpation
o range of motion
o sensory assessment

 Read and understand the different  Lecture-  Written exam

physical assessment in massage. Discussion  Oral
 Participate in the discussion of the  Audio material questioning
different physical assessment in
massage.
 Participate in the demonstration on how to  Lecture-  Written exam
differentiate procedures in physical Discussion  Oral
assessment  Audio material questioning

 Read and understand the documentation in  Lecture-  Written exam

massage. Discussion  Oral
o Client intake form  Audio material questioning
o SOAP form
o Summary form

 Participate in the discussion of the

documentation in massage.
o Client intake form
o SOAP form
o Summary form

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 125

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in the demonstration of
documentation in massage.
o Client intake form
o SOAP form
o Summary form

 Read and understand the differentiate  Lecture-  Written exam

types of form used in documentation. Discussion  Oral
 Audio material questioning
 Participate in the discussion of different
types of form used in documentation.

 Read and understand regarding the  Demonstration  Demonstration

different manipulations in massage.  Hands on with oral
o Effleurage/gliding/stroking practical questioning
o Pterissage/kneading  Audio  Return demo
o Friction /rubbing materials  Oral
o Tapotement/percussion questioning
o Vibration /shaking
 Participate in the discussion of the
different manipulations in massage.
o Effleurage/gliding/stroking
o Pterissage/kneading
o Friction /rubbing
o Tapotement/percussion
o Vibration /shaking
 Participate in the demonstration of
Identifying and analyzing the
manipulations in massage.
o Effleurage/gliding/stroking
o Pterissage/kneading
o Friction /rubbing

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 126

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
o Tapotement/percussion
o Vibration /shaking

 Read and understand regarding the  Demonstration  Demonstration

different modalities in massage.  Hands on with oral
practical questioning
 Participate in the discussion of the  Audio  Observation
different modalities in massage. materials  Return demo
 Oral
 Participate in the demonstration of questioning
identifying and interpreting the different
modalities in massage.

 Read and understand health sciences  Lecture  Written exam

subjects relevant to massage  Group  Oral
 Participate in the discussion of identifying Discussion questioning
health sciences subjects relevant to massage  Audio  Observation
 Participate in the demonstration of materials
identifying health sciences subjects
relevant to massage

 Read and understand Integrating  Lecture  Written exam

massage to other health sciences  Group  Oral
subjects. Discussion questioning
 Participate in the discussion of integrating  Audio  Observation
massage to other health sciences materials
subjects.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 127

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in the demonstration of
Integrating massage to other health
sciences subjects.

 Read and understand sanitation and  Lecture  Written exam

hygiene in massage practice.  Group  Oral
 Participate in the discussion of sanitation and Discussion questioning
hygiene in massage practice.  Audio
 Participate in the demonstration of materials
applying sanitation and hygiene in
massage practice.
 Lecture  Written exam
 Group  Oral
Discussion questioning
 Audio
materials

1.2 Determine  Read and understand the determination and  Lecture  Written exam
the laws, identification of the qualifications and  Group  Oral
policies, requirements in massage. Discussion questioning
guidelines &  Participate in the discussion of  Audio
procedures determining and identifying the materials
of massage qualifications and requirements in  OJT/SIT
practice. massage.
 Participate in the demonstration of
determining and identifying the
qualifications and requirements in
massage.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 128

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Read and understand the determination of  Lecture  Written exam
laws, policies, guidelines & procedures in  Group  Oral
massage practice. Discussion questioning
 Participate in the discussion of the  Audio
determination of laws, policies, materials
guidelines & procedures in massage
practice.
 Participate in the demonstration of
application and determination of laws,
policies, guidelines & procedures in
massage practice.

 Read and understand the identification of  Lecture  Written exam

Non-government agencies in massage.  Group  Oral
 Participate in the discussion of identifying Discussion questioning
the different Non-government agencies in  Audio
massage. materials
 Identify the Non-government agencies in
massage.

1.3 Design and  Read and understand regarding the  Lecture  Written exam
recommend benefits and potential effects of  Group  Oral
massage massage. Discussion questioning
program  Participate in the discussion of the  Audio
benefits and potential effects of materials
massage.  OJT/SIT
 Participate in the demonstration of
applying the benefits and potential
effects of massage.

 Read and understand design &  Demonstration  Practical exam

recommend massage.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 129

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in the discussion of design &  Hands on  Return
recommendation of massage. practical Demonstration
 Participate in the demonstration of  Audio  oral
designing & recommending massage. materials questioning

 Read and understand regarding the  Lecture  Written exam

duration, frequency and cost of body  Group  Oral
massage. Discussion questioning
 Participate in the discussion of the  Audio
duration, frequency and cost of body materials
massage.
 Explain the duration, frequency and cost of
body massage.
 Read and understand the massage  Lecture  Written exam
plan.  Group  Oral
 Participate in the discussion of the Discussion questioning
massage plan.  Audio
 Explain and discuss the massage plan. materials

2. Perform 2.1 Obtain client  Read and understand Code of Ethics for  Lecture  Written 103 hours
client information Massage Therapists  Group examination
consultation  Participate in the discussion Code of Discussion
(103 hrs) Ethics for Massage Therapists
 Read and understand required information
 Participate in the discussion of required
information
 Identify required information  Lecture  Written
o Client personal information  Group examination
o Current condition Discussion
o Medical history  OJT/SIT

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 130

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Demonstrate client interview procedures  Demonstration  Return demo
 Role play  Oral exam

 Use assessment forms  Demonstration  Return demo

o Client Intake Form Role play

2.2 Perform  Read and understand relevant sciences  Lecture  Written

client o Human Anatomy and Physiology  Discussion examination
assessment o Microbiology and Pathology  Table  Reporting
o Contraindications and Precautions of research
massage
o Endangerment Sites  Use of visual
o Physiology of Pain aids
 Relevant
health forms
 OJT/SIT
 Read and understand applicable laws  Lecture  Written
o Chapter XIII of PD 856  Table examination
o DOH AO 2010-0034 Research

 Read and understand referral options  Lecture  Written

 Group examination
Discussion

 Read and understand documentation  Lecture  Written

requirements  Discussion examination

 Read and understand physical  Lecture  Written

assessment procedures  Discussion examination

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 131

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
o Vital signs: BP, HR, RR, Temperature  Demonstration  Return demo
o Range of Motion 
o Sensory/Pain Assessment
o Palpation
o Visual Assessment

 Use assessment tools or special devices for Demonstration Role Observation

therapists with disabilities play Return demo
o BP apparatus
o Thermometer
o Analog wristwatch

 Perform physical assessment procedures Demonstration Role Observation

o Vital signs: BP, HR, RR, play Return demo
Temperature
o Range of Motion
o Sensory/Pain Assessment
o Palpation
o Visual Assessment
 Use assessment forms  Demonstration  Observation
o SOAP Form Role play  Return demo

2.3 Conduct  Read and understand gathering client  Lecture  Written

client information  Group examination
analysis  Read and understand contraindications and Discussion
massage precautions  OJT/SIT
 Read and understand allied professionals
when referral is necessary
 Read and understand referral procedures
 Participate in the discussion of gathering
client information

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 132

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Participate in the discussion of
contraindications and massage
precautions
 Participate in the discussion of allied
professionals when referral is necessary
 Participate in the discussion referral
procedures

 Gather client information

o Personal information
o Medical History
o Physical Assessment Results
 Identify contraindications and massage  Lecture  Written
precautions  Group examination
Discussion
 Identify allied professional when referral is  Lecture  Written
necessary  Discussion examination

 Perform referral procedures  Lecture  Observation

 Discussion  Oral
 Demonstration examination
  Return demo
2.4 Discuss  Read and understand effects and benefits of  Lecture  Written
assessment massage  Discussion examination
results with  Participate in the discussion of effects and  Table  Oral
client benefits of massage Research examination
 Explain massage rationale  Demonstration  Return demo

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 133

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
3. Perform 3.1 Perform pre-  Read and understand different forms  Lecture  Written exam 219 hrs
Body massage being filled-up before performing the  Group  Practical
Massage phase massage discussion examination
(219 hrs.)  Participate in the discussion of different  Use of audio-  Observation
forms being filled-up before performing the visual aids
massage  Use of audio
 Explain the different forms being filled-up materials
before performing the massage  OJT/SIT
 Filling up with the different Forms
o Client intake form
o SOAP form
o Summary form

 Read and understand regarding workplace area  Plant tour  Observation

 Read and understand basic mensuration for  Lecture  Practical exam
physical assessment  Group  Written exam
 Participate in the discussion regarding discussion
workplace area  OJT/SIT
 Participate in the discussion of basic
mensuration for physical assessment
 Familiarize and orient the trainees in the
workplace area

 Explain basic mensuration for physical  Use of audio-

assessment visual aids
 Use of audio
materials

 Using Basic mensuration for physical  Lecture  Written exam

assessment  Group  Oral
discussion questioning

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 134

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Demonstration  Return Demo
 Use of audio-
visual aides
Use of audio
materials

 Read and understand client interview  Role playing  Observation

 Read and understand how to conduct  Use of
client interview audio/visual
 Participate in the discussion in client aides
interview  OJT/SIT
 Participate in the discussion on how to
conduct client interview
 Explain client interview
 Demonstrate how to conduct client
interview
 Demonstration  Return Demo
 Observation
 Oral
questioning
 Read and understand on how to establish  Lecture  Return Demo
rapport with client  Role playing  Observation
 Participate in the discussion on how to
establish rapport with client
 Participate in demonstrating establishing
rapport with client
 Use of  Oral
audio/visual questioning
aids

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 135

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Explain how to take vital signs of client  Lecture  Written
 Demonstrate on taking vital signs of client  Group examination
Discussion  Oral question
 Role playing  Return demo
 Hands on
practical
Demonstration
 Use of
auxiliary
gadgets

 Explain recording physical assessment  Lecture  Oral

results  Demonstration questioning
 Recording physical assessment results  Use of  Return demo
auxiliary  Practical exam
gadgets

 Explain designing short and long term  Lecture  Written exam

plans of client  Role playing  Oral
 Designing the short and long term plans of  Group questioning
client discussion  Return demo
 Use of  Observation
auxiliary
gadgets

 Explain and discuss identification of  Lecture  Written exam

appropriate goals of client in accordance  Role playing  Oral
with massage plan  Use of questioning
 Identifying appropriate goals of client in auxiliary  Observation
accordance with massage plan gadgets

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 136

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Discuss and explain problem list of client  Lecture  Written exam
 Organizing problem list of client  Role playing  Oral
 Use of questioning
auxiliary  Observation
gadgets

3.2 Perform  Discuss and explain preparation of work  Lecture-  Written exam
massage proper area Discussion  Oral
 Ensuring conduciveness in the work area  Plant tour questioning
 Group  Observation
discussion
 Use of
auxiliary
gadgets

 Discuss and explain basic mensuration for  Lecture  Written exam

physical assessment  Group  Oral
 Using basic mensuration for physical discussion questioning
assessment  Use of
auxiliary
gadgets
 Read and understand the rationale and  Lecture  Written exam
benefits of massage manipulations/strokes  Role playing  Oral
 Apply the rationale and benefits of  Group questioning
massage manipulations/strokes discussion  Return demo
o Effleurage  Hand on  Observation
o Petrissage practical
o Friction  Demonstration
o Tapotement
o Vibration

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 137

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Discuss and explain massage manipulations  Lecture  Written exam
in performing the massage  Role playing  Oral
 Identifying the massage manipulations in  Group questioning
performing the massage discussion  Return demo
 Hand on 
practical
 Demonstration

 Discuss and explain draping  Lecture  Written exam

 Demonstrate how to perform proper  Group  Oral
draping discussion questioning
 Role playing  Return demo

 Hand on  Observation
practical
 Demonstration

 Discuss and explain massage  Lecture  Written exam

manipulations  Group  Oral
 Demonstrate massage manipulations discussion questioning
accurately to the client  Role playing  Return demo

 Hand on
practical
 Demonstration

 Discuss and explain body  Lecture  Written exam

mechanics/stances  Role playing  Oral
 Demonstrate how to perform proper body  Group questioning
mechanics/stances discussion  Return demo

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 138

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Hand on
practical
 Demonstration

 Discuss and explain effective  Lecture  Written exam

communication during interview  Role playing  Oral
 Conducting effective communication with questioning
client during interview
 Group  Observation
discussion
 Use of
auxiliary
gadgets

 Discuss types of stances  Lecture  Written exam

 Demonstrate how to perform proper body  Role playing  Oral
mechanics/stances  Group questioning
discussion 
 Use of
auxiliary
gadgets

 Discuss positioning of the client  Lecture  Written exam

 Demonstrate knowledge and skills in  Role playing  Oral
positioning client  Group questioning
discussion  Return demo
 Demonstration 
 Use of
auxiliary
gadgets

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 139

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Discuss risk of injury of the massage  Lecture  Written exam
practitioner  Group  Oral
 Demonstrate knowledge and skills in discussion questioning
applying principles  Role playing
 Use of
auxiliary
gadgets

3.3 Perform post  Discuss and explain the evaluation of  Lecture-  Written exam
massage health progress of client Discussion  Oral
phase  Discuss and explain the use of evaluation  Role playing questioning
forms  Use of  Observation
 Evaluating the health progress of the auxiliary
client/patient through the evaluation forms gadgets
 OJT/SIT

 Discuss and explain how to advice clients  Role play  Observation

after the massage  Lecture –  Written exam
 Provide advices to the client after the Discussion  Oral
massage  Use of questioning
recording
devices

 Discuss and explain aftercare to client  Role play  Observation

 Performing aftercare to the client  Lecture –  Written exam
Discussion  Oral
 Use of questioning
recording
devices

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 140

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Discuss and explain aftercare in the work  Role play  Observation
place  Lecture –  Written exam
 Performing aftercare in the workplace Discussion  Oral
 Use of questioning
recording
devices

 Discuss and explain effective  Role play  Observation

communication with client  Lecture  Written exam
 Conduct effective communication with  Group  Oral
client Discussion questioning
 Use of
recording
devices

3.4 Acquire Required Knowledge:  Lecture  Written

knowledge  Read Code of Ethics for Massage  Group examination
on products Therapists Discussion
and services  Demonstrate knowledge and skills in the  OJT/SIT
application of Code of Ethics for Massage
 Read Chapter XIII of the PD 856 and  Lecture  Written
Implementing Rules and Regulations  Group examination
(IRR) Discussion  Observation
 Demonstrate knowledge and skills in  Table
applying Chapter XIII of PD 856 and its Research
IRR

 Discuss the different spa and wellness  Lecture  Written exam

products and services  Group  Observation
Discussion

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 141

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Demonstrate knowledge and skills in the
application of different spa and wellness
products and services
 Familiarize with special product knowledge  Table  Written
based on spa and industry manuals and Research examination
documentations  Group  Oral
 Demonstrate knowledge and skills in Discussion examination
product knowledge on special products  Demonstration
 Demonstrate knowledge and skills in the use
of manuals and in the conduct of
documentations
 Discuss and explain health and safety  Table  Written
practices Research examination
 Discuss health and safety practices  Group  Oral
Discussion examination
 Use of visual
aids

 Read precautions and contraindications to  Lecture  Written

massage  Group examination
 Demonstrate knowledge and skills in the Discussion
application of precautions and  Use of visual
contraindications to massage aids

 Read effects and benefits of massage  Lecture  Written

 Demonstrate knowledge and skills in  Discussion examination
applying the effects and benefits of
massage
 Discuss and explain communication and
electronic equipment

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 142

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Operate communication and electronic
equipment
 Demonstration Observation Oral
 Role play exam Return
demo Written
3.5 Recommend Required Knowledge:  Lecture examination
products and  Discuss product features and effects  Discussion
services to
clients
 Present different wellness services  Lecture Written examination

 Group
Discussion
 Use of visual
aids Observation
Required Skills:  Demonstration Return demo
 Demonstrate how to recommend products and Role play
services  Video review
Observation
3.6 Build a return Required Skill:  Demonstration Return demo
client base  Demonstrate how to establish and Role play
maintain rapport with clients  Video review
 OJT/SIT

 Demonstrate how to create a client data  Demonstration Observation

base  Role play Return demo

4 Maintain and 1.1 Apply safety Required Knowledge:  Lecture Written examination 102 hours
Organize and  Read Code of Ethics for Massage  Discussion
Tools, Therapists

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 143

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
Equipment, sanitation
Supplies and practices.
Workplace
Area
(102 hrs)

 Read Chapter XIII of the PD 856 and  Lecture Written examination

Implementing Rules and Regulations  Discussion
(IRR)  Table
 Apply Operate communication and Research
electronic equipment  OJT/SIT

 Read DOLE Rule 1070 regarding  Lecture Written examination

Occupational Health and Environmental  Discussion
Control  Table
 Apply DOLE Rule 1070 regarding Research
Occupational Health and Environmental
Control Written examination
 Read DOLE Rule 1080 regarding  Lecture
Personal Protective Equipment and  Discussion
Devices  Table
 Apply DOLE Rule 1080 regarding Research
Personal Protective Equipment and
Devices
 Read DOLE Rule 1080 regarding  Lecture Written examination
Hazardous Materials  Discussion
 Apply DOLE Rule 1080 regarding  Table
Hazardous Materials Research
Written examination
 Read DOLE Rule 1090 regarding Fire  Lecture
Protection and Control  Discussion

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 144

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Apply DOLE Rule 1090 regarding Fire  Table
Protection and Control Research

 Read DOLE MC No. 02 series of 1998  Lecture  Written

regarding Technical Guidelines for  Discussion examination
Classifying Hazardous and Non-
Hazardous Establishments,
Workplaces and Work Processes  Table  Oral
 Apply Read DOLE MC No. 02 series of Research examination
1998 regarding Technical Guidelines for
Classifying Hazardous and Non-
Hazardous Establishments,
Workplaces and Work Processes

 Discuss Transmission Routes of Infectious  Lecture  Written

Disease  Discussion examination
 Demonstrate knowledge and skills in  Table  Oral
applying principles in the transmission Research examination
routes of infectious diseases  Demonstration

 Discuss Standard Infection Control  Lecture  Written

Precautions  Discussion examination
 Apply principles of standards in infection  Table  Oral
control precautions Research examination
 Demonstration

 Discuss 5S  Lecture  Written

 Apply principles of 5S  Discussion examination
 Discuss and explain the use of cleaning  Use of visual  Oral
equipment and chemicals aids examination

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 145

 Unit of Learning Assessment Nominal
Learning Activities Methodology
Competency Outcomes Approach Duration
 Demonstration  Observation
Role play  Oral
 Video review examination
 Return demo
1.2 Clean and  Discuss and explain organization, set-up of  Demonstration  Observation
organize storage of tools, equipment and supplies in Role play  Oral
work area the workplace  Video review examination
 Demonstrate organization, set-up of and  OJT/SIT  Evaluation
storage of tools, equipment and supplies in  Return demo
the workplace
 Discuss and explain waste segregation and  Demonstration  Observation
disposal Role play  Oral
 Demonstrate waste segregation and  Video review examination
disposal  Return demo

1.3 Maintain  Discuss and explain procedures in  Demonstration  Observation

tools and maintenance of tools, equipment and Role play  Oral
equipment supplies  Video review examination
 Discuss and explain inventory and records   Evaluation
management  Return demo
 Demonstrate proper procedure in the
maintenance of tools, equipment and
supplies and perform inventory and
records management

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 146

 3.2 TRAINING DELIVERY

1. The delivery of training shall adhere to the design of the curriculum. Delivery shall be
guided by the principles of competency-based TVET.

a. Course design is based on competency standards set by the industry or recognized industry
sector; (Learning system is driven by competencies written to industry standards)

b. Training delivery is learner-centered and should accommodate individualized and self-

paced learning strategies;

c. Training can be done on an actual workplace setting, simulation of a workplace and/or

through adoption of modern technology (Video Conferencing, Webinar, etc).

d. Assessment is based in the collection of evidence of the performance of work to the

industry required standards;

e. Assessment of competency takes the trainee’s knowledge and attitude into account but
requires evidence of actual performance of the competency as the primary source of
evidence.

f. Training program allows for recognition of prior learning (RPL) or current competencies;

g. Training completion is based on satisfactory performance of all specified competencies.

2. The competency-based TVET system recognizes various types of delivery modes, both on-and
off-the-job as long as the learning is driven by the competency standards specified by the
industry. The following training modalities and their variations/ components may be adopted
singly or in combination with other modalities when designing and delivering training
programs:

2.1. Institution- Based:

Classroom-based or school-based training conducted entirely within the school or

center, with classroom and/or laboratory components.
 Dual Training System (DTS) / Dualized Training Program (DTP) which contain
both in-school and in-industry training or fieldwork components.
 Supervised Industry Training (SIT) or on-the-job training (OJT) is an approach in
training designed to enhance the knowledge and skills of the trainee through actual
experience in the workplace to acquire specific competencies as prescribed in the
training regulations. It is imperative that the deployment of trainees in the
workplace is adhered to training programs agreed by the institution and enterprise
and status and progress of trainees are closely monitored by the training institutions
to prevent opportunity for work exploitation.
 Project-based instruction is an authentic instructional model or strategy in which
students plan, implement and evaluate projects that have real world applications.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 147

 2.2. Enterprise-Based:

Enterprise-based training may also be taken to mean a school or training center with one
or more partner enterprise or an enterprise or group of enterprises setting up a common
training facility or partnering with a school or training center.

 Enterprise-based Training - where training is implemented within the

company in accordance with the requirements of the specific company.
 Apprenticeship – Training within employment involving a contract between an
apprentice and an enterprise on an approved apprenticesable occupation

2.3. Community-Based –refers to a short program conducted or coordinated by NGOs,

LGUs, training centers and other TVET providers which are intended to address the
specific needs of a community. Such programs are usually conducted in informal
settings such as barangay hall, basketball courts and other available venues in a
community. These programs can also be mobile training programs (MTP).

3.2 TRAINEE ENTRY REQUIREMENTS

Trainees or students who want to enroll in this course should possess the following requirements:

 Must have finished 10 years of basic education or Alternative Learning System (ALS)
equivalent
 Must be able to communicate both orally and in writing
 Can perform basic mathematical computations

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 148

3.3 TOOLS, MATERIALS AND EQUIPMENT
MASSAGE THERAPY NC II

Recommended list of tools, equipment and materials for the training of a maximum of 15
trainees for the MASSAGE THERAPY NC II are as follows:

3.4 TOOLS, MATERIALS AND EQUIPMENT

Recommended list of tools, equipment and materials for the training of a minimum of 15
trainees are as follows:
TOOLS EQUIPMENT MATERIALS
QTY DESCRIPTION QTY DESCRIPTION QTY DESCRIPTION
5 pcs Aneroid 5 pcs. Massage Table (L- 1.83 5 pcs. Fitted sheets (white)
Sphygmomanometer cm, W- 0.75
cm, H- 0.60 cm)
5 pcs Stethoscope 1 pc. Massage chair 30 pcs. Large bath towels
(white)
5 pcs Digital Thermometer 1 pc. LCD projector 30 pcs. Face towels (white)
1 pc. *Anatomical dummy 1 pc. Whiteboard/ Blackboard 30 pcs. Foot towel (white)

1 pc. *Talking 1 unit Music/DVD player 30 pcs. Hand towels (white)

sphygmomanometer and portable PA
system
2 pcs. *Talking thermometer 5 pcs. cylindrical bolster
pillow with case (white)

1 *Braille labeling 1 unit *Computer with screen 5 pcs Pillow

ream paper reader
Internet connection 5 pcs. Pillow case
1 pc. Printer 5 pcs. Bathrobe
1 pc. Reception counter/ 15 pcs. Cotton, 12 grams
office table
1 pc. Lecture table 3 pcs. Whiteboard marker
and eraser
15 pcs. Student chairs 15 pcs. Scrub suits
1 pc. Cabinet / Display rack 1 Lotion, 150 ml.
bottle
1 unit Locker 30 Alcohol, 70% 150
bottles ml.
1 unit Book shelf 15 pcs. Face masks
15 Non- Mineral
bottles Massage Oil, 120
ml. portion plastic
bottle)

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 149

 TOOLS EQUIPMENT MATERIALS
QTY DESCRIPTION QTY DESCRIPTION QTY DESCRIPTION
1unit Drinking water
supply

* For use of PWD trainee/students

TVI’s must enter into a Memorandum of Agreement with an enterprise which has the facilities that
provides the needs for PWD students/trainees including tools, equipment and materials listed in Section
3.4 of this TR.

3.5 TRAINING FACILITIES

MASSAGE THERAPY NC II

The Massage Therapist Learning Facility must be of concrete structure. Based on class size of 15
students/trainees, the space requirements for the teaching/learning and curriculum areas are as follows:

3.5 TRAINING FACILITIES

The Massage Therapist Learning Facility must be of concrete structure. Based on class size
of 15 students/trainees, the minimum space requirements for the teaching/learning and curriculum
areas are as follows:

SIZE IN AREA IN TOTAL AREA

TEACHING/LEARNING AREAS QTY
METERS SQ. M. (SQ. M.)
Laboratory Area 5x7 35 1 35

Tool Room 3x5 15 1 15

Learning Resources Area 4x5 20 1 20

Lecture/Training Room 5x6 30 1 30

Wash Area/Comfort Room (M/F) 2.5 x 4 10 1 10

Admin/Staff Room 5x5 25 1 25

Circulation Area 1 45

Change Room 5x5 25 1 25

TOTAL WORKSHOP AREA 205

3.6 TRAINER QUALIFICATIONS FOR HUMAN HEALTH/HEALTH CARE SECTOR

Trainers who will deliver the training on Massage Therapy NC II should possess the
following Qualifications:

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 150

  Must be a holder of National TVET Trainers Certificate Level I (NTTC) in Massage Therapy NC
II; those who will be delivering programs for the visually impaired must have appropriate
training methodology for such kind of client
 Must have at least three (3) years work experience in the health service industry

3.7 INSTITUTIONAL ASSESSMENT

Institutional Assessment is undertaken by trainees in to determine their achievement of units

of competency. A certificate of achievement is issued for each unit of competency.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 151

SECTION 4 ASSESSMENT AND CERTIFICATION ARRANGEMENTS
.
Competency Assessment is the process of collecting evidence and making judgments whether
competency has been achieved. The purpose of assessment is to confirm that an individual can perform to
the standards expected at the workplace as expressed in relevant competency standards.

The assessment process is based on evidence or information gathered to prove achievement of

competencies. The process may be applied to an employable unit(s) of competency in partial fulfillment
of the requirements of the national qualification.

4.1. NATIONAL ASSESSMENT AND CERTIFICATION ARRANGEMENTS

4.1.1 The attain the National Qualification of MASSAGE THERAPY NC II the candidate must
demonstrate competence covering all the units of competency listed in Section 1. A
successful candidate shall be awarded a National Certificate by the TESDA Director
General

4.1.2 Assessment shall focus on the core units of competency. The basic and common units are
assessed concurrently with the core units.

4.1.3 Recognition of Prior Learning (RPL). Candidates who have gained competencies through
education, informal training, and work or life experience may apply for recognition in a
particular qualification through competency assessment.

4.1.4 The following are qualified to apply for assessment:

4.1.4.1 Graduating students/trainees of WTR-registered programs, graduates of NTR
programs or graduates of formal/non-formal/informal including enterprise-based
training programs related to massage therapy.

4.1.4.2 Experienced workers in healthcare service industry

4.1.5 Holders of National Certificate (NC) for the abovementioned qualifications are required
to undergo re-assessment under the amended Training Regulations (TR) upon expiration
of their NC or COC.

4.1.6 Conduct of assessment and issuance of certificates shall follow the procedures manual
and implementing guidelines developed for the purpose.

4.1.7 The guidelines on assessment and certification are discussed in detail in the “Procedures
Manual on Assessment and Certification” and “Guidelines on the Implementation of the
“Philippine TVET Competency Assessment and Certification System (PTCACS)”.

4.2. COMPETENCY ASSESSMENT REQUISITE

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 153

 4.2.1 Self-Assessment Guide. The self-assessment guide (SAG) is accomplished by the
candidate prior to actual competency assessment. SAG is a pre- assessment tool to help
the candidate and the assessor determine what evidence is available, where gaps exist,
including readiness for assessment.

This document can:

a) Identify the candidate’s skills and knowledge
b) Highlight gaps in candidate’s skills and knowledge
c) Provide critical guidance to the assessor and candidate on the evidence that need to
be presented
d) Assist the candidate to identify key areas in which practice is needed or
additional information or skills that should be gained prior to assessment

4.2.2 Accredited Assessment Center. Only a TESDA-accredited assessment center is

authorized to conduct competency assessment. The center has to undergo a quality
assured procedure for accreditation before it is authorized by TESDA to manage the
assessment for National Certification. The Accredited Assessment Center may partner
with a Healthcare Facility and enter into a Memorandum of Agreement for venue use.

4.2.3 Accredited Competency Assessor. Only accredited competency assessor is

authorized to conduct assessment of competence. Competency assessors undergo a
quality assured system of accreditation procedure before they are authorized by TESDA
to assess the competencies of candidates for National Certification.

4.2.3.1 Qualification of Competency Assessors For

Trainer-Assessor
 Holder of National TVET Trainer Certificate Level I (NTTC) on
Massage Therapy NC II with at least three (3) years work experience in
the health care industry

For Industry-Assessor
 Holder of National Certificate in Massage Therapy NC II
 Holder of Certificate of Competency (COC) in Conduct Competency
under the Trainers Methodology Level I (TM I) or completed TOT
from DOH
 Must have at least three (3) years work experience in the health care
industry

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 154

 COMPETENCY MAP – HUMAN HEALTH/HEALTH CARE SECTOR
- (MASSAGE THERAPY NC II)

BASIC COMPETENCIES

Participate in Practice occupational

Receive and respond to Demonstrate work Work in a team Practice career
Work with others workplace health and safety
workplace communication values communication environment professionalism procedures
Use mathematical
Practice housekeeping Lead workplace Develop and practice Solve problems related to concepts and techniques Use relevant
Lead small team
procedures (5S) communication negotiation skills work activities technologies
Apply problem solving
Utilize specialized Develop team and Collect, analyze and Promote environmental
techniques in the Plan and organize work
communication skills individual workplace organize information protection

COMMON COMPETENCIES

Implement and monitor Maintain a safe, clean Respond effectively to

Maintain effective Assist in dental
infection control policies and efficient work Apply basic first aid difficult/challenging Apply quality standards
relationship with clients laboratory procedures
and procedures environment behavior
Follow occupational
Maintain instruments Maintain infection Assist with
health and safety Operate a personal
Manage own performance and equipment in work control in dental administration in dental
policies in dental computer
area practice laboratory practice
laboratory facilities

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 155

 CORE COMPETENCIES

Foster social, intellectual,

Foster the physical Provide care and
Provide care and support to Provide care and creative and Provide care and Maintain a healthy and
development of children support to people with
infants and toddlers support to children emotional development support to elderly safe environment
special needs
of children
Clean living room, dining Collect and maintain
Wash and iron clothes, Prepare hot and cold Prepare and maintain Assist in patient
Respond to emergency room, bedrooms, toilet linen stocks at end-
linen and fabric meals/food beds mobility
and bathroom users location
Assist in bio- Perform corrective Perform preventive
Assist in transporting Handle waste in a health Install biomedical Repair biomedical
psychosocial support care maintenance on maintenance on
patients care environment equipment equipment
of patients biomedical equipment biomedical equipment
Implement safe access
Maintain life support
Assess and refer Perform basic life and extrication Manage request for an Allocate ambulance Coordinate emergency
equipment and resources
biomedical equipment support procedures in an ambulance service service resources resources
emergency
Deliver basic ambulance Supervise on-road Manage the scene of an Manage the scene of a Deliver pre-hospital Deliver intensive pre-
Manage routine scene
communication skills operations emergency special event patient care hospital patient care
Manage ambulance Transport emergency Transport non- Drive vehicles under Develop massage Perform client Perform body
operations patients emergency patients operational conditions practice consultation massage
Maintain and organize Work within a Prepare for work in the
Support community Provide Support community Recruit and coordinate
tools, equipment, supplies community community service
resources primary/residential care participation volunteers
and work area development framework industry
Develop and provide
Implement health
Respond holistically to health education program
promotion and community
client issues in the
community interventions

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 156

GLOSSARY OF TERMS

1. Body Mechanics – refers to using the body in an efficient and careful way
2. Hazardous waste – refers to the items contaminated with blood, body fluids or body
substances that may be harmful to others
3. Infection control - is the discipline concerned with preventing nosocomial or healthcare- associated
infection, a practical (rather than academic) sub-discipline of epidemiology. It is an essential,
though often underrecognized and under supported, part of the infrastructure of health care.
Infection control and hospital epidemiology are akin to public health practice, practiced within the
confines of a particular health-care delivery system rather than directed at society as a whole. Anti-
infective agents
include antibiotics, antibacterials, antifungals, antivirals and antiprotozoals.[1]
Infection control addresses factors related to the spread of infections within the healthcare setting
(whether patient-to-patient, from patients to staff and from staff to patients, or among-staff),
including prevention (via hand hygiene/hand washing, cleaning/disinfection/sterilization,
vaccination, surveillance), monitoring/investigation of demonstrated or suspected spread of
infection within a particular health-care setting (surveillance and outbreak investigation), and
management (interruption of outbreaks). It is on this basis that the common title being adopted
within health care is "infection prevention and control."
4. OSH – refers to Occupational Safety and Health
5. First Aid Kit – refers to emergency tools used to administer treatment to injured or sick person
6. Linen – refers to material used in draping
7. Trolley – refers to device used to transport materials
8. PPE - refers to Personal Protective Equipment
9. Thermal blanket – refers to materials used to decrease the body temperature or keep the body
warm.
10. Holistic – refers to integrated wholes or complete systems (of the physical, mental,
emotional and spiritual aspects of the individual).
11. Framework – refers to the basic supporting idea/concept/theory.
12. Theoretical Framework – refers to the synthesis of several theories and principles which serve as
basis and structure to concepts and practice.
13. Massage Therapy – refers to techniques designed to enhance overall body awareness, stretch
and relax muscles, relieve muscle pain and spasms, improve range of motion, improve
circulation and relax the body and mind.

TR Massage Therapy NC II(Amended) Promulgated February 2017 - 157

 ACKNOWLEDGMENT
The Technical Education and Skills Development Authority (TESDA) wishes to extend thanks and
appreciation to the many representatives of business, industry, academe and government agencies, non-
government organizations including professional associations who donated their time and expertise to the
development and validation of this Training Regulations.

 THE TECHNICAL EXPERT PANEL (TEP)

 Ms. Marilyn B. Basilio, Micable Salon ‘N

 Mr. Delfin Paulino S. Felipe, Hilot at
Spa Training and Assessment Center and
Hilom Pilipinas Wellness Learning &
Services Corporation
Resource Center
 Ms. Clarinna A. Cabayan, Team
 Mr. Danilo S. Garin, Philippine Association
Pilipinas
of Licensed Massage Therapists
 Ms. Digna G. Kahulugan, Bulacan
 Mr. Ronnel A. Del Rio, Philippine Chamber
Institute of Massage Therapy
of Massage Industry for Visually Impaired
 Ms. Liberty A. Lucero, Micable Salon ‘N
 Mr. Christopher Francis R. Santos,
Spa Training and Assessment Center and
Philippine Association of Licensed Massage
Services Corporation
Therapists
 Ms. Marilyn V. Pinon, Philippine
 Mr. Richmond E. Suizo, Bulacan Institute of
Association of Licensed Massage
Massage Therapy
Therapists
 Mr. Pedro C. Vasquez, , Philippine
 Dr. Harris E. Acero, Remnant Institute of
Association of Licensed Massage Therapists
Alternative Medicine, Inc.
 Dr. Pretchell P. Tolentino, Department of
 Dr. Kenneth G. Ronquillo, Department
Health
of Health
 Ms. Carmen R. Zubiaga, National
Council on Disability Affairs

 The Participants in the National Validation of this Training Regulations

 Ms. Maricel Manalo, Philippine Chamber

 Ms. Lucita D. Ruiz, Heavenworks Healing
of Massage Industry for Visually Impaired
Place
 Ms. Juna Marie N. Anecio,
 Mr. Samuel Q. Bernesto, Asian Alternative
E.M.Z. Massage Training Center
and Wellness Development Center
 Ms. Marites V. Aringo, E.M.Z. Massage
 Mr. Benjamin B. Eugenio Jr. , Federation
Training Center
of Institutes Massage Therapy in the
 Ms. Emily Christie C. Belgira, Philippines
E.M.Z. Massage Training Center
 Mr. Felipe Rommel D. Martinez, Philippine
 Ms. Segundina S. Dela Cruz, Association of Licensed Massage Therapists
Trainer/Assessor TESDA
 Mr. Lazaro B. Pe, Philippine Chamber of
 Ms. Teresita E. Mendoza, National Massage Industry for Visually Impaired
Vocational Rehabilitation Center (NVRC)
 Mr. Jerwin T. See, Bulacan Institute of
 Ms. Jeilyn O. Savellano, Philippine Massage Therapy
Association of Licensed Massage
Therapists

The Management and Staff of the TESDA and DOH

 Mr. Edwin G. Maglalang, Technical Education and Skills Development Authority
 Ms. Julie Ann Q. Gan, Department of Health
 Ms. Anna Leah D. Dipatuan, Department of Health
 Ms. Carina Ruth R. Violan, Department of Health
These materials are available in both printed and electronic copies.
For more information please contact:
Technical Education and Skills Development Authority (TESDA)
Telephone Nos.: 818-7728
or visit our website: www.tesda.gov.ph