Administrator's Guide

NPD6818-00 EN
Administrator's Guide

Contents

Contents

About this Guide Assigning Job Groups to Devices. . . . . . . . . . . . .59

Checking and Editing Device Settings. . . . . . . . . 61
Using this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Device Monitoring List. . . . . . . . . . . . . . . . . . . .64
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . 4 Registering the Device Monitoring. . . . . . . . . . . 65
Screenshots Used in This Guide. . . . . . . . . . . . . . 4
Reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Operating System References. . . . . . . . . . . . . . . . 4
Report List. . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Definition of the Terms Used in this Guide. . . . . . 4
Report output. . . . . . . . . . . . . . . . . . . . . . . . . . 67
Introducing Document Capture Pro Server AE. . . . . 5
Scheduled Report. . . . . . . . . . . . . . . . . . . . . . . .69
Device and Job Configuration. . . . . . . . . . . . . . . .6
System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Document Capture Pro Server AE Utilization
Basic Settings. . . . . . . . . . . . . . . . . . . . . . . . . . .74
Flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
SMTP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . 77
LDAP server. . . . . . . . . . . . . . . . . . . . . . . . . . . 79
System Management Overview Notification Email Settings. . . . . . . . . . . . . . . . . 83
Administrator menu. . . . . . . . . . . . . . . . . . . . . . . . 8 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Page configuration. . . . . . . . . . . . . . . . . . . . . . . . 8 Download System log. . . . . . . . . . . . . . . . . . . . .86
Account Menu. . . . . . . . . . . . . . . . . . . . . . . . . . .8 System Backup. . . . . . . . . . . . . . . . . . . . . . . . . .87
Function Menu. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Work Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Solving Problems
Login and logout. . . . . . . . . . . . . . . . . . . . . . . . . . 10
System (services) do not work. . . . . . . . . . . . . . . . .89
Log in. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation of necessary software and
Log out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
components. . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Activation of Service. . . . . . . . . . . . . . . . . . . . . 89
Management Settings Administrator pages and user pages do not appear. .90
Checking system administrator information. . . . . . 12 Cannot Access Document Capture Pro Server AE. . 90
Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 You cannot connect to an email server and
Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 authentication server that use encrypted
communication. . . . . . . . . . . . . . . . . . . . . . . . . . . 90
User list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Registering users. . . . . . . . . . . . . . . . . . . . . . . . 16 Cannot Find the Device. . . . . . . . . . . . . . . . . . . . . 90
Assigning Job to Users. . . . . . . . . . . . . . . . . . . . 22 Power and Interface Cables. . . . . . . . . . . . . . . . .91
Editing user settings. . . . . . . . . . . . . . . . . . . . . . 24 Device Acquired an IP Address Using the
Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 DHCP Function. . . . . . . . . . . . . . . . . . . . . . . . .91
Group List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Cannot Register a Device. . . . . . . . . . . . . . . . . . . . 91
Registering Groups. . . . . . . . . . . . . . . . . . . . . . 29 Unable to preview scan in Document Capture
Assigning Job to Groups. . . . . . . . . . . . . . . . . . . 30 Pro Profile Manager. . . . . . . . . . . . . . . . . . . . . . . . 91
Edit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Forgotten the password for the administrator page. .91
Group User List. . . . . . . . . . . . . . . . . . . . . . . . . 31 Changing the password. . . . . . . . . . . . . . . . . . . . . 93
Job Management. . . . . . . . . . . . . . . . . . . . . . . . . . 32 Printer is Not Displayed on Destination
Job Management List. . . . . . . . . . . . . . . . . . . . . 32 Management Screen. . . . . . . . . . . . . . . . . . . . . . . .95
Registering Job Groups. . . . . . . . . . . . . . . . . . . .34 If the LDAP server goes down. . . . . . . . . . . . . . . . .95
Job List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Check a Web Server Log. . . . . . . . . . . . . . . . . . . . .95
Registering Jobs in the Job Group. . . . . . . . . . . . 37 Imported list data characters are corrupted. . . . . . . 95
Destination Management List. . . . . . . . . . . . . . . 50 Card Authentication is too Slow. . . . . . . . . . . . . . . 95
Device Management. . . . . . . . . . . . . . . . . . . . . . . .55 For Servers Without an Internet Connection. . . . 95
Device Management List. . . . . . . . . . . . . . . . . . 55 For Servers with an Internet Connection. . . . . . . 99
Registering Devices. . . . . . . . . . . . . . . . . . . . . . 58

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Contents

Insufficient Disk Space Alert is Displayed on the

Dashboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
"Server is busy” is displayed on the device’s panel. . . 99
It takes time for the job to be displayed on the
control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Checking network interface metric values. . . . . 100
Changing the network metric value (Windows). 100
Jobs are not displayed in the control panel of the
device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Restoring the System. . . . . . . . . . . . . . . . . . . . . . 101
Panel Messages. . . . . . . . . . . . . . . . . . . . . . . . . . .101

Appendix
Ports to be used. . . . . . . . . . . . . . . . . . . . . . . . . . 104
Windows Services and Executable Files. . . . . . . . . 105
Document Capture Pro Server AE Work Folder. . . 106
Operating Environment. . . . . . . . . . . . . . . . . . . . 106
Document Capture Pro Server AE Host
Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Client Computer. . . . . . . . . . . . . . . . . . . . . . . 108
Specifications for the Output Files. . . . . . . . . . . . . 109
Report files. . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Log file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Caution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

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Administrator's Guide

About this Guide

About this Guide

Using this Guide

Marks and Symbols

! Caution:
Instructions that must be followed carefully to avoid bodily injury.

c Important:
Instructions that must be observed to avoid damage to your equipment.

Note:
Provides complementary and reference information.

Related Information
& Links to related sections.

Screenshots Used in This Guide

Setting items may vary depending on products and setting conditions.

Operating System References

Windows
In this manual, terms such as "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", and
"Windows Server 2012" refer to the following operating systems. Additionally, "Windows" is used to refer to all
versions.

® ®
❏ Microsoft Windows Server 2019 operating system

® ®
❏ Microsoft Windows Server 2016 operating system
❏ Microsoft® Windows Server® 2012 R2 operating system
❏ Microsoft® Windows Server® 2012 operating system

Definition of the Terms Used in this Guide

The following terms are used in this guide.

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About this Guide

Document Capture Pro Server AE

Document Capture Pro Server AE means Document Capture Pro Server Authentication Edition.

Document Capture Pro Server AE host computer

Document Capture Pro Server AE host computer indicates the computer which is installed Document Capture Pro
Server AE.

Web Config (device’s web page)

The web server that is built into the device. It is called Web Config. You can check and change the device’s status on
it using the browser.

Device
Refers to the scanner or multi-function device used by Document Capture Pro Server AE. It also includes scanners
that use a Network Interface Panel or Network Interface unit.

Introducing Document Capture Pro Server AE

Document Capture Pro Server is software that allows you to control multiple devices (scanners or multi-function
devices) over a network through a server. You can scan using a device that is being controlled in Document
Capture Pro Server by simply selecting a job.
Document Capture Pro Server AE is software that the authentication function is added to Document Capture Pro
Server. This provide you the following solutions.

Controlling groups of devices (scanners or multi-function devices)

You can control up to 1000 devices (scanners or multi-function devices) in this system. You can perform the same
processing on up to 40 devices of the same model at the same time.

Easily control devices

You can easily control devices from the Web browser on your computer. You do not need any special software to
control the devices.

Register and assign a variety of jobs

When performed in order, the following operations are known as a job: Scan > Save > Send.
By registering a series of operations in advance as a job to each device, you can perform all of the operations by
simply selecting the job.

Improving operational efficiency

You can limit the available jobs for each user or group, avoiding mistakes such as selecting the wrong job. You can
also keep records on all users, jobs and devices, so you can keep track of information disclosure appropriately.

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About this Guide

Device and Job Configuration

The following shows the data structure of Document Capture Pro Server AE devices and jobs.

Registered Job Group Associated with Jobs Displayed on the Panel (Jobs Associated
Device the Device with a Job Group)

Sc-01 Document JG-01 (Planning Division Job Group) Job-A (Save as PDF and transfer to folder)
Scanner
Job-B (Save as JPEG and attach to email)

Sc-02 Document Job-C (Transfer scan results to printer)

Scanner
Job-D (Save as PDF and transfer to web folder)

Sc-03 Document JG-02 (Sales Division Job Group) Job-A (Save as PDF and transfer to folder)
Scanner
Job-C (Transfer scan results to printer)

Mf-01 MFP JG-03 (General Affairs Division Job Job-E (Save as JPEG and attach to email)
Group)
Job-F (Save as PDF and transfer to web folder)

The values in parentheses are setting examples.

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About this Guide

Document Capture Pro Server AE Utilization Flow

This is an example of the utilization flow after installing Document Capture Pro Server AE.
See each item for more information.
Note:
Before setting up Document Capture Pro Server AE, device setup must be finished, such as connecting to the same network
as the Document Capture Pro Server AE host computer.
See Document Capture Pro Server AE System Installation Guide for more details.

1. Register the devices in Device Management.

2. Make the job group in Job Management.

3. Make jobs and add them to job groups in Job Management > Job List.

4. Assign the job group in Device Management.

5. Register the users and groups and assign the jobs to them in Users and Groups.

6. Try scanning from your device by selecting the job you registered.
Depending on your situation, set up the other settings such as Device Monitoring, Reports, and so on.

Related Information
& “Registering Job Groups” on page 34
& “Registering Jobs in the Job Group” on page 37
& “Registering the Devices” on page 58
& “Registering users” on page 16
& “Registering Groups” on page 29
& “Registering the Device Monitoring” on page 65
& “System Settings” on page 74
& “Report Output Setting” on page 67
& “Registering Scheduled Report Setting” on page 70

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System Management Overview

System Management Overview

Use the Web page for the system administrator to display information and make settings for Document Capture
Pro Server AE.

Administrator menu

Page configuration
When you log in with a system administrator account, the administrator page is displayed.
The administrator page is composed of the following sections.
❏ A: Account menu
❏ B: Function menu
❏ C: Work area

Account Menu
Allows you to make operations in the account of the user currently logged in.

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You can set the user information from the following menu.
❏ My Information :
Allows you to check the system administrator’s information.
❏ Change Password:
Allows you to change the password of the system administrator.
❏ User:
Allows you to switch between the administrator page and the user page. The credentials that can switch are
displayed.
❏ Log out:
Logs you out from the administrator page.

Related Information
& “Checking system administrator information” on page 12
& “Changing the password” on page 93

Function Menu
Allows you to make general settings for the user, job, device and so on.

See each item for more information.

❏ Dashboard:
Displays System Status, Product Information, and Error Information in real time.
❏ Users:
Allows you to make settings for the user. You can list, register, and delete users.
❏ Groups:
Allows you to set the group. Setting a group allows you to unify the user settings for members of the group.
❏ Job Management:
Allows you to make settings for the job group and the job.
❏ Device Management:
Allows you to make settings for devices. You can register devices and assign the job group to them.
❏ Reports:
Allows you to make settings for reports output for users, jobs, devices or system usage.
❏ System Settings:
Allows you to make basic settings for the entire system. You can make settings for the server and the
authentication card.
❏ Maintenance:
Allows you to perform operations such as logging, and backing up.

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System Management Overview

❏ Help
Display the Help (this manual).

Related Information
& “Dashboard” on page 12
& “Users” on page 13
& “Groups” on page 27
& “Job Management” on page 32
& “Device Management” on page 55
& “Reports” on page 66
& “System Settings” on page 74
& “Maintenance” on page 86

Work Area
Displays a dashboard and a screen for work according to the menu selected.
See each function's description for details.

Related Information
& “Management Settings” on page 12

Login and logout

Log in
Allows you to make settings for each item when logged in as the system administrator.
Note:
When you access the administrator login page in SSL communication (https), the message “There is a problem with this
website’s security certificate” may be displayed. (The screen capture is an example of Internet Explorer. The actual screen
displayed depends on the browser you are using.)
This happens when the browser attempts an SSL encrypted communication when the Web site is using a self-signed
certificate. Click “Continue to this website (not recommended)”. To avoid displaying this warning, use a certificate issued by
a trusted certification authority.

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System Management Overview

1. Enter the User ID and Password set when installing this system, and then select the Domain from the
followings.
❏ For users that are managed by an LDAP server : LDAP server domain name
❏ For users that are managed by Document Capture Pro Server AE : (Local)

2. Click Log in.

Log out
1. Click to display the account menu.

2. Select Log Out, and then click OK on the confirmation menu.

Note:
If no operations are performed for about 30 minutes, the user is automatically logged out and the login screen is
displayed the next time an operation is performed.

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Management Settings

Management Settings

Checking system administrator information

You can check the system administrator’s information in the account menu.

1. Log in to the system as the system administrator.

2. Select My Information from the account menu.

Displays information on the user currently logged in.

3. Click Close to close the menu.

Dashboard
When you access the system using a system administrator account, you will be logged in to the administrator page
and a dashboard is displayed.
The dashboard displays information such as errors and the system’s operational status, which helps with day-to-
day system management.

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Management Settings

Items Description

Error Information Displays error information when an error occurs for the following items.

Device Status Displays a list of devices for which an error has occurred.

Click to update the device status.

Scheduled report status Displays scheduled reporting failures.

System Status Server status Displays the system status.

Running: Displayed when the system is operating normally.
Low disk space: Displayed when the free space on the hard disk
is less than 200 MB.

Number of registered users Displays the number of users that are registered in the system.
Click the number to display the user list menu.

Number of Registered Displays the number of devices that are registered in the system.
Scanners
Click the number to display the device list menu.

The last LDAP Displays the latest LDAP server sync results and the date and
synchronization time.

The last backup Displays the latest backup results and the date and time.

Product Information Document Capture Pro Displays the Document Capture Pro Server system version.
Server

Authentication Subsystem Displays the Authentication Subsystem version.

Users
You can manage the user information and settings for the Document Capture Pro Server AE system.

User list
You can set up features such as user’s groups, roles, and available features.

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Management Settings

Navigate to Users > User List.

The following are displayed in the user list.

❏ Button

Items Description

Add Click to display a menu for adding a new user.

Edit You can change the settings for the selected user as a batch.

Delete Select the user you want to delete on check box, and then click Delete.

Email Click to display the Email sending screen. Selected users are available.

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❏ Information

Items Description

Check box Select users to be removed or edited.

Select the box at the top of the column to select all items.

User ID Displays registered User IDs. Click to edit individual settings.

Full name Displays the registered full name.

Group Displays the registered organization name.

Roles Displays the user’s credentials.

Unique permission Displays whether or not personal settings are complete. Selected if anything
differs from the group settings regarding devices and functions.

Footer Displays the number information for the list.

Note:
❏ Click an item to sort the list using that item, and to switch between ascending and descending order.
❏ When you click the number in Lines per page, you can change the number of lines shown on each page. You can set the
initial value for the number of lines per page after deleting cookie file for the web page. Select System Settings > Basic
Settings > Display Settings > Number of Lines per List.

Related Information
& “Registering users” on page 16
& “Assigning Job to Users” on page 22

Filtering users
You can narrow the number of users displayed in the list by setting conditions.

1. Click (Show) in Filter.

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Management Settings

2. Set each item.

See the following for information on the narrowing conditions. Narrowing is not performed when no items are
set.

Items Description

Group Set the user’s organization information as a narrowing condition. Select from
the list of organizations.

User ID (contain) Set the User ID as a narrowing condition. Enter all or part of the user ID in the
input field.

Full Name (contain) Set the full name of the user as a narrowing condition. Enter all or part of the
name that is associated with the user ID in the input field.

Roles Set the credentials of the user as a narrowing condition. Select Administrator
or User.

Registration Complete Email Set to send a user registration complete email as a narrowing condition. Select
Sent or Unsent.

Password settings Set the password setting status as a narrowing condition. Select Set or Unset.

3. Click Apply.
The narrowed search results are displayed.
If the narrowing results have been displayed already, the list is updated using the conditions that were set.
To clear the filter setting, click Clear.

Registering users
You can register users to the system.

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Management Settings

You can register users individually or in bulk by writing to a CSV file.

Registering Users Individually

You can register users to the system individually.
You can only register new users who are managed by Document Capture Pro Server AE.

1. Select Users > User List from the menu.

2. Click Add in the user list menu.

The new registration menu is displayed.

3. Set each item.

See the following to make settings.

Discovery method Description

User ID Enter the user name that you want to register between 1 and 256 characters.
You can use ISO-8859-1 characters except for control characters, 0x7f to 0xbf,
0xd7, and 0xf7.

Domain When registered with this system, this is displayed as “(Local)”.

Full name Enter the user’s full name.

Group Displays the group to which the users belong. When registering for the first
time, click Change group and select the organization.

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Discovery method Description

Change group Displays the Change group menu.

Card Information This is the authentication card information corresponding to a user ID.
If you want to remove a registered authentication card, leave the field blank
and click OK.
Primary card ID :
Enter the information of the authentication card that the user normally uses.
Temporary card ID :
You can set this if the ID is entered in Primary card ID.
Enter the information of the authentication card that the user temporarily
uses. You can set the expiration date of the card from System Settings > Basic
Settings > Users > Validity period for temporary cards.

ID Number This item is displayed when ID Number is selected in System Settings > Basic
Settings > Users > Authentication on Devices.
If User defined is selected in ID Number, the user can edit the ID Number
from the account menu on the user page.
If Admin defined is selected in ID Number, administrator can edit ID Number.
If you click Auto Generate, the system generates ID Number automatically
with the specified number of digits.

Use email address Select whether or not to use a user email address.
If you want to use this function, enter the email address of the user to whom
the notification email will be sent.
If you do not want to use it, enter the login password for the user.
If you do not register an email address, you cannot use the Scan and Send to
Me function, send email to user function, and so on that require an email
address.

Email address Enter the email address of the user to whom the notification email will be sent.

Password This is displayed when you do not select Use email address.
System administrators can set and change the password for users to log in to
the Document Capture Pro Server AE user page or the device. You can change
the password for users that are already registered by selecting Edit.
You can enter 1 to 128 ASCII characters (alphanumeric and "# $%& '() * +, - / :;
<=> @ [\] ^ _`!.? {|} ~) for the password.
When you register a user without setting a password, the user can set a
password themselves from the user registration complete email. When you set
the password for the user, make sure you send it to the user.

Roles Select the user’s credentials you want to register from User or Administrator.

Note:
If you change a Groups, you can apply the settings of the Groups.

4. Click OK.
The user registration complete confirmation screen is displayed.

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Management Settings

5. Click Send Email to send the User Registration Complete Email.

If you do not want to send the email, click OK to return to the user list screen.
You can send the User Registration Complete Email from the user list screen after registering a user.

6. Confirm contents of the sending mail, and then click Send.

Items Description

Email Type Select the notification email type.

When sending notifications after user registration, the email type is displayed
according to the user’s authentication method.
To change the email type, select the type on the email transmission screen
displayed when you click Email from the user list.

View Message You can check the content of the notification email.

Number of Users to Receive Message Displays the number of users receiving the email.

User List Displays the list of users receiving the email.

Number of Users with Unset Email Displays the number of unset user email addresses.
Addresses

User List Displays the list of unset user email addresses.

Send Sends a registration complete notification email.

Note:
You can edit email contents from System Settings > Email Settings.

7. Click OK on the confirmation message.

The User Registration Complete Email is sent.

8. Click OK on the confirmation menu.

You are returned to the user list menu.

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Related Information
& “Assigning Job to Users” on page 22
& “Groups” on page 27
& “Notification Email Settings” on page 83

Registering in bulk using a setting file

You can register user registration information in bulk using a CSV file.

Creating a CSV file to import

Create a CSV file to import using spreadsheet software or a text editor, in the following format.
Download to use a sample file from Import > Download an example CSV file.
Note:
❏ You can view details for the import file from Import file details.
❏ If you set the Groups, you can set details other than basic information.
❏ You cannot import users who are managed by LDAP.

You can import basic information for the following users.

Items Max. No. of Description

Characters

User ID 256 This item must be filled in.

Describe user IDs to be registered or updated using ISO-8859-1
characters except for control characters, 0x7f to 0xbf, 0xd7, and
0xf7.

Full name 256 Describe the full name to be registered or updated.

Group 256 Describe the organization to be registered or updated.

Primary card ID 4096 Describe the primary authentication card ID to be registered or

updated.

Email address 255 Describe the email address of users to be registered or updated.

Use email address 1 This item must be filled in.

1: Describe the user email address you want to add and update.
You must enter an email address. In this situation, the
administrator cannot set a login password for users.
0: Describe the user password you want to add and update. You
must enter a password. In this situation, the administrator can set
and change the login password for users.

Password 128 Enter 1 to 128 ASCII characters (alphanumeric and "# $% & '() * +,
- / :; <=> @ [\] ^ _`!.? {|} ~).

ID Number 8 You can set the value if you have selected Administrator in
System Settings > Basic Settings > Authentication on Devices >
ID Number.

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The following provides the file specifications.

❏ File format: CSV
❏ Character code: UTF-8
❏ File size : Up to 10 MB
❏ Delimiter: Comma
❏ Text qualifier: Double quotes
❏ Line feed code: CRLF
❏ Line format: User ID, Full name, Group, Primary card ID, Email address, Password, ID Number

Note:
❏ If the registered user ID is the same as an existing user ID, it will be overwritten. Entering information other than the
user ID is optional. The item is not updated when you leave it a blank.
❏ Lines starting with # are comments.
❏ For users who are managed by LDAP, the email address field is optional. The value for “Use email address” will be
ignored.

Importing a file
You can import the CSV file that you created.

1. Log in to the system as the system administrator.

2. Select Users > Import from the function menu.

The administrator menu is displayed.

3. Click Browse, and then select the CSV file that you created.

4. Click Next, and then click OK on the confirmation menu.

A confirmation menu of the imported content is displayed.

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5. Confirm the imported content, and then click Import.

The results of the import are displayed.

6. Click Return to user list.

You are returned to the user list menu.

Exporting a file
You can export basic information for registered users in a CSV file.

1. Log in to the system as the system administrator.

2. Select Users > Export from the function menu.

The export menu is displayed.

3. Click Export.
When you click Export file details, specifications for the file to be exported are displayed.

The generated CSV file is downloaded.

Assigning Job to Users

Assign jobs to each user to enable only the jobs that are permitted in advance.
Before starting this step, make sure the users, job groups, and jobs are already registered on the system.

1. Log in to the system as the system administrator.

2. Select Users > User List.

3. Click the link for the User ID.

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4. Select the Job Assignment tab.

5. Select the job groups in the pull-down menu.

6. Select the jobs you want to enable and then click .

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Check the status of the job assignment by clicking Checking Status as necessary.
Note:
Enabled Jobs are set according to the default Group the user belonged to. You can add the Enabled Jobs as a Unique
permission. After that, the job name is listed in red.

7. Click OK
Return to the user list screen.

Related Information
& “Registering users” on page 16
& “Registering Job Groups” on page 34

Editing user settings

There is a way to edit individually, and another to set in bulk by items.

Editing individually
You can edit registered user information individually.

1. Log in to the system as the system administrator.

2. Select Users > User List from the function menu.

The user list is displayed.

3. Click the link for the User ID you want to edit.

The user edit menu is displayed.

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4. Edit each item.

5. Click OK.

Related Information
& “Registering Users Individually” on page 17
& “Assigning Job to Users” on page 22

Editing in bulk
You can edit registered user information in bulk.
You can edit the following items.
❏ Group
Click Change group and then select from the group list.
However, users who are managed by linking to an LDAP server cannot be changed.
❏ Roles
You can set administrators or users. However, you cannot make settings if the system administrator currently
logged in is included.

1. Log in to the system as the system administrator.

2. Select Users > User List from the function menu.

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3. Select the user you want to edit in the check box.

4. Click Edit.
The bulk user settings menu is displayed.

5. Edit each item.

6. Click OK.

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Groups
You can set a group to which a user belongs. When you set job group settings, it is applied to all users who belong
to the organization.

Group List
The group list is displayed.
Navigate to Groups > Group List.

The following are displayed in the group list.

❏ Button

Items Description

Add Click to display the registration menu.

Delete Select the group you want to delete on check box, and then click Delete.

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❏ Information

Items Description

Check box Click to select groups you want to remove.

Select the box at the top of the column to select all items.

Group Displays the registered group. Click to edit individual settings.

Domain Displays the registered domain name.

Users Displays the number of users who belong to the group. Click the number to display a list
of the users who belong to the group.

Status Displays New in the following situations. This is hidden when you open the edit menu.
❏ When adding by synchronizing with an LDAP server.
❏ When adding by importing using a CSV file.

Note:
❏ Click an item to sort the list using that item, and to switch between ascending and descending order.
❏ When you click the number in Lines per page, you can change the number of lines shown on each page. You can set the
initial value for the number of lines per page after deleting cookie file for the web page. Select System Settings > Basic
Settings > Display Settings > Number of Lines per List.

Related Information
& “Registering Groups” on page 29
& “Assigning Job to Groups” on page 30

Filtering groups
You can narrow the number of groups displayed in the list by setting conditions.

1. Click (Show) in Filter.

2. Set each item.

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See the following for information on the narrowing conditions. Narrowing is not performed when no items are
set.

Items Description

Group (contain) Set the organization name as a narrowing condition. Enter all or part of the
organization name in the input field.

Group status Set the organization status as a narrowing condition. Click , and then select from
the list of organizations.

3. Click Apply.
The narrowed search results are displayed.
If the narrowing results have been displayed already, the list is updated using the conditions that were set.
To clear the filter setting, click Clear.

Registering Groups
You can register the Groups to the system.

Registering the Groups

1. Select Groups from the menu.

2. Click Add in the Group List menu.

The new registration menu is displayed.

3. Enter the registered name of the group for Group.

4. Click OK.

5. Click OK on the confirmation menu.

You are returned to the Group List menu.

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Assigning Job to Groups

You can assign jobs to groups. The settings apply to the users in those groups.
Before starting this step, make sure the groups, job groups, and jobs are already registered on the system.

1. Log in to the system as the system administrator.

2. Select Groups > Group List.

3. Click the link for the Group.

4. Select the Job Assignment tab.

5. Select the job groups in the pull-down menu.

6. Select the jobs you want to enable and then click .

Check the status of the job assignment by clicking Checking Status as necessary.

7. Click OK.
Return to the group list screen.

Edit
You can edit registered organization information individually.

1. Log in to the system as the system administrator.

2. Select Groups > Group List from the function menu.

The organization list is displayed.

3. Click the link for the Group you want to edit.

The organization edit menu is displayed.

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4. Edit each item.

5. Click OK.

6. Click OK on the confirmation menu.

You are returned to the group list menu.

Related Information
& “Assigning Job to Groups” on page 30

Group User List

Click the number in Applied users in the group list to display a list of users who belong to the group.

Items Description

Group Displays the registered name for the selected organization.

User ID Displays the user ID for the user that belongs to the organization.

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Items Description

Full name Displays the full name for the user that belongs to the organization.

OK Closes the list menu.

Job Management
You can register sets of operations as a job, such as scanning, saving, and sending.
By registering a series of operations in advance as a job to each device, you can perform all of the operations by
simply selecting the job.
For the relation between a job and a job group, the benefits of using job groups, etc., see the Document Capture Pro
Server AE Solution Overview.

Job Management List

A job management list is displayed.
Select Job Management.

The following are displayed in the job management list.

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❏ Buttons

Items Description

Add Job Group Click to display a menu for adding a new job group.
You can register up to 100 job groups.

Duplicate Registers a new job group based on content that has already been registered.
Select the job group you want to duplicate on check box, and then click Duplicate.
You cannot start if more than one job group is selected.

Delete Select the job group you want to remove on check box, and then click Delete.

❏ Information

Items Description

Check box Click to select job group you want to set.

Job Group Name Display the job group name. Click to edit individual settings.

Driver Displays the device's model name.

Number of Registered Jobs Display the number of jobs that are registered to the job group.

Job List Move to the Job List screen.

The Job List screen displays the registered job to the job group and part of the settings.
And you can make settings such as Add New Job, Destination Management and so
on.

Note:
❏ Click an item to sort the list using that item, and to switch between ascending and descending order.
❏ When you click the number in Rows per Page, you can change the number of lines shown on each page.

Related Information
& “Registering Job Groups” on page 34

Filtering Job Groups

You can narrow the number of job groups displayed in the list by setting conditions.

1. Click (Show) in Filter.

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2. Set each item.

See the following for information on the narrowing conditions. Narrowing is not performed when no items are
set.

Items Description

Job Group Name (contain) Set the registered job group name as a narrowing condition. Enter all or part of
the job group name in the input field.

Driver (contain) Set the registered device's model name as a narrowing condition. Enter all or
part of the device's model name in the input field.

3. Click Apply.
The narrowed search results are displayed.
If the narrowing results have been displayed already, the list is updated using the conditions that were set.
To clear the filter setting, click Clear.

Registering Job Groups

1. Select Job Management from the menu.

2. Click Add Job Group on job management list menu.

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3. Set each item.

Items Description

Job Group Name Set the job group name. You can enter up to 30 single-byte characters, or 15 double-
byte characters.
You cannot use a name that has already been registered.

Driver Select the device's model name.

You cannot change the model name when using the edit or duplicate functions.

4. Click the Save.

The job group is registered and the Job List screen for the job group is displayed.
Register the jobs to the job group next.

Related Information
& “Job List” on page 35
& “Registering Jobs in the Job Group” on page 37

Job List
A job list is displayed.
Select Job Management > Job List for arbitrary job group.

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❏ Buttons

Items Description

Add New Job Click to display a setting menu for adding a new job.
You can register up to 30 jobs.

Destination Management Allows you to check the destination list.

Also you can edit or add new destination.

Duplicate Registers a new job based on content that has already been registered.
Select the job you want to duplicate on check box, and then click Duplicate.
You cannot start if more than one device is selected.

Delete Select the job you want to remove on check box, and then click Delete.

Show on Panel Select to use jobs from the device's control panel.
The number listed on "#" means the display order on the device's control panel.

Hide from Panel Select to hide jobs from the device's control panel.
"-" is displayed on "#" on that condition.

Up Raise the display order for jobs displayed on the device's control panel.

Down Lower the display order for jobs displayed on the device's control panel.

Back to Job Management You can back to Job Management screen.

❏ Information

Items Description

Check box Click to select jobs you want to set.

# Displays the display order or non-display status of the job on the device's control panel.

Job Name Display the registered job name. Click to edit individual settings.

Document Size Display the size of the document loaded in the device.

Resolution Display the resolution for the scanned data.

Image Type Display the image type.

File Type Display the file type when saving images.

Destination Display the destination for the image according to the transfer method.

Related Information
& “Registering Jobs in the Job Group” on page 37
& “Destination Management List” on page 50

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Registering Jobs in the Job Group

Registering jobs in the job group.

1. Select Job Management > Job List.

2. Click Add New Job on the Job List screen.

3. Set common items first.

Items Description

Job Name Set the job name. You can enter up to 30 single-byte characters, or 15 double-byte
characters.
You cannot use a name that has already been registered.

Job Description Enter a description of the job if necessary. You can enter up to 1000 characters.

Job Enabled on Panel Select to use jobs from the device's control panel.

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Items Description

Check Scan Settings Before If this is not selected, when you select a job on the device, scanning starts
Scanning immediately without displaying the job settings screen.
This setting is displayed on models that support shortcut scanning.

Disable job setting changes on Select to disable job setting changes on device's control panel.
control panel
Regardless of this setting, you cannot change the job settings on some multi-
function devices.

Button Icon Select an icon of the job button to be displayed on the device’s control panel. You
can set this item on models that support the function.

Job Button Color Select the color of the job button to be displayed on the device’s control panel. You
can set this item on models that support the function.

4. Set each item for 1. Scan.

Items Description

Source Select the source where you set your original.

ADF means Automatic Document Feeder (only available for specific models).
Auto Detect is available for models that allow both scanning in the ADF and scanning on the
document glass. When a document is loaded into the ADF, one side of the document is
scanned. If there is no document in the ADF, scanning is performed on the document glass.
ADF - Single-sided and ADF - Double-sided are available for Epson Scan 2 compatible models
that allow single-sided or double-sided scanning in the ADF and scanning on the document
glass. Select one of these to choose your scanning method when using the ADF. If there is no
document in the ADF, scanning is performed on the document glass.

Document Size Selects the size of the document loaded in the device.

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Items Description

Image Type Make the image type setting that matches your document.

Auto Scans by automatically adjusting to the color of the document. This is

not displayed if the device does not support Auto.

BW Scans in binary black and white.

Gray Scans in 8 bit (256 gradation) gray.

Color Scans in 24 bit color (approx. 16,770,000 colors).

Rotation Rotates the document.

Auto rotates the image automatically to match the direction of the document (only available
for specific models).

Resolution Sets the resolution.

When you select Custom, Custom Resolution (dpi) is displayed. This allows you to set a
resolution within a range of 50 to 1200 dpi.

Correct Document Detects slanted documents and corrects the skew. Some items may not be displayed on
Skew models that do not support the function.

None No skew correction is performed.

Paper Skew Corrects skew during paper feeding.

Contents Skew Detects slanted documents and corrects the skew.

Paper and Contents Corrects skew in the original when feeding paper.
Skew

Text Enhancement This allows better text recognition when scanning a document.

Skip Blank Page Detects blank pages in a document and skips them.

Detect Double Feed Provide an alert email when more than one sheet of paper is fed at a time.

Show the Displays a confirmation message asking if you want to continue scanning after completing a
confirmation dialog scan.
after scanning

Note:
About Document Capture Pro Profile Manager
When you install Document Capture Pro Server AE, Document Capture Pro Profile Manager is installed with it. By
using Document Capture Pro Profile Manager, as well as the items that can be set on the 1. Scan screen, you can also
make scanning settings according to the device.
You can start Document Capture Pro Profile Manager from [Start]> [Epson Software> Document Capture Pro Profile
Manager] on the computer on which Document Capture Pro Server AE is installed.

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5. Click 2. Save or , and set each item.

File Name Settings

Items Description

Example of File Displays examples of file names depending on the naming rule selected.
Name

File Name You can specify the file name by adding items such as the job name or additional text.
Assignment
You can insert up to 10 items for the file name, and you can change the order by dragging. To
remove an item, click .

File Name Select the item that you want to add to the file name. Click Add to add the item.
Component

File Name Job Name Inserts the Job name as a file name component.
Component
Settings Computer Name Inserts the computer name as a file name component.

Scanner Name Inserts the device name as a file name component.

Full name Inserts the full name as a file name component. This item is displayed when
creating scanner jobs for authentication compliant devices.

Group Name Inserts the group name as a file name component. This item is displayed when
creating scanner jobs for authentication compliant devices.

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Items Description

File Name Barcode Inserts the barcord text as a file name component. Select to make barcode
Component settings such as the type, detection area, and so on.
Settings
Detection Area Select Auto Detect to automatically detect the position
of the barcode.
Select User Defined to set your own detection area. You
can specify from 0.00 to 1000.00.

Maximum Sets the maximum number of characters used in the file

Length of name.
Detected Text
You can enter an integer from 1 to 250.

File Name OCR Inserts OCR text as a file name component. Select to set the reading font, the
Component detection area, and so on.
Settings
Maximum Sets the maximum number of characters used in the file
Length of name.
Detected Text
You can enter an integer from 1 to 250.

File Name Time Stamp Inserts the time stamp as a file name component.
Component
Settings Date Format Select the date format.

Time Format Select the time format.

Separator Select the delimiter between date and time.

Format

File Name Page Counter Inserts the page number as a file name component.
Component
Settings Digit Number Select the digit number for the page number.

Start Number Sets the start number.

Follow the Select to count the number of files from previous jobs.
Number of Page
Counter

Text Inserts text as a file name component. You can enter up to 30 characters.

Apply job Select to separate scanned images using predefined rules.

Separation

Separation Settings
If you select Apply job Separation, the Separation Settings screen is displayed. The separation function splits
large documents after a specified number of pages and saves them as individual files. It can also detect
barcodes, text strings, or items such as blank pages that have been inserted into the document, and then split
and save them into multiple files accordingly.

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Items Description

Separator Type Set how to separate scanned images.

Blank Page Separates by detecting blank pages.

Blank Page Set the threshold ratio for blank pages when separating
Threshold scanned images. You can select from High, Medium, or
Low.

Patch Code Separates by detecting Patch Codes.

Separator Type Barcode Separates images based on barcodes. The type of readable barcodes are as
follows.
UPC, EAN, JAN, ITF, CODE39, CODABAR, CODE128, QR, PDF417,
DataMatrix
When selecting All Barcode Type, recognize all barcodes.
When two or more barcodes are detected on a sheet, the first barcode
detected is applied.
If the QR code uses the Structured Append format (where the QR code
expresses one symbol divided into multiple parts), all of the QR codes must be
on the same page.

Detection Area Select Auto Detect to automatically detect the position

of the barcode.
Select User Defined to set your own detection area.

Maximum Sets the maximum number of characters used in the file

Length of name.
Detected Text
You can enter an integer from 1 to 250.

Separator Type OCR Separates images based on text read using OCR (Optical Character
Recognition), and then saves the files.

Recognition Text Select the OCR font or the OCR language.

If you select OCR Language, you cannot select the
Character Type separately.

All Supported Select to recognize all characters. If there are characters

Character that you do not want to be recognized, clear All
Supported Character, and then select the character type
that you want to recognize.

Detection Area Set the detection area.

You can specify from 0.00 to 1000.00.

Maximum Sets the maximum number of characters used in the file

Length of name.
Detected Text
You can enter an integer from 1 to 250.

Separator Type Fixed Page(s) Separates by each specified page and splits into files.

Number of Set the number of pages when separating scanned

Pages images according to a fixed number of pages.

Count blank Select to count blank pages in total.

pages in total

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Items Description

Separator Type Delete a Page This is displayed when the Blank Page, Barcode, OCR is selected on Separator
for Separator Type.
Select to delete pages used as separators when saving or sending the files.

Create Folder Select to create a folder based on the results of separation when saving or sending the files.

Example of Displays examples of folder names depending on the naming rule selected.
Folder Name

Folder Name You can specify the folder name by adding items such as the job name or additional text.
Assignment
You can insert up to 10 items for the folder name, and you can change the order by dragging. To
remove an item, click .

Folder Name Select the item that you want to add to the folder name. Click Add to add the item.
Component

Folder Name Job Name Inserts the Job name as a folder name component.
Component
Settings Computer Name Inserts the computer name as a folder name component.

Scanner Name Inserts the device name as a folder name component.

Full name Inserts the full name as a folder name component. This item is displayed when
creating scanner jobs for authentication compliant devices.

Group Name Inserts the group name as a folder name component. This item is displayed
when creating scanner jobs for authentication compliant devices.

Barcode Inserts the barcord text as a folder name component. The values set in
Separator Type are applied to settings such as the barcode type, detection
area, and so on.

OCR Inserts OCR text as a folder name component. The values set in Separator
Type are applied to settings such as the reading font, detection area, and so
on.

Folder Name Time Stamp Inserts the time stamp as a folder name component.
Component
Settings Date Format Select the date format.

Time Format Select the time format.

Separator Select the delimiter between date and time.

Format

Folder Name Page Counter Inserts the page number as a folder name component.
Component
Settings Digit Number Select the digit number for the page number.

Start Number Sets the start number.

Follow the Select to count the number of folders from previous jobs.
Number of Page
Counter

Text Inserts text as a folder name component. You can enter up to 30 characters.

File Settings

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Items Description

File Type Select the file format to use when saving scanned images.
JPEG, BMP, PNG, PDF, TIFF, Multi-TIFF
You can make more detailed settings depending on the file format.

JPEG Compression Set the compression level for the image within a range of 0 to 99.
Level [High The larger the number the higher the resolution, which also
Compression creates a large file size.
(0) - High
Quality (99)]

File Type PDF Generate Creates PDFs that conform to PDF/A-1 standards (data for long-
PDF/A File term archiving of electronic documents).
You cannot set up this with Compression Level, Set a password
to open the file, and Set property protect password.

Create Select this check box to create a searchable PDF file. Set the
Searchable Resolution (output resolution) between 200 dpi and 400 dpi. This
PDF function may increase scanning processing time. From OCR
Language, select the language used for recognizing text in
searchable PDFs.

Compression Select the compression level for color or grayscale images.

Level

Set a Select to set a password used when opening a scanned PDF.

password to
Set a password on Password up to 32 characters.
open the file
Enter the same content for Confirm Password.

Set property Select to restrict PDF functions using a password.

protect
Set a password on Password up to 32 characters.
password
Enter the same content for Confirm Password.
When select the Do Not Allow Editing or Do Not Allow
Printing, prevent the PDF from being edited or printed using a
password.

File Type TIFF, Multi- Color/ Select the data compression method when the scanned image is
TIFF Grayscale color or grayscale.
Compression
When JPEG(7) is selected as the Color/Grayscale Compression
method, you can set the image compression level within a range
of 0 to 99. The larger the number the higher the resolution,
which also creates a large file size.

BW Select the data compression method when the scanned image is

Compression monochrome (BW).

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6. Click 3. Index or , and set each item.

Items Description

Enable Index Select to enable the index function.

Function

Index Select the output unit of the index file.

Separation
You can select Document for the document scanner.

Example of File Displays examples of file names depending on the naming rule selected.
Name

File Name You can specify the file name by adding items such as the job name or additional text.
Assignment
You can insert up to 10 items for the file name, and you can change the order by dragging. To
remove an item, click .

File Name Select the item that you want to add to the file name. Click Add to add the item.
Component

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Items Description

File Name Job Name Inserts the Job name as a file name component.
Component
Settings Computer Name Inserts the computer name as a file name component.

Scanner Name Inserts the device name as a file name component.

Full name Inserts the full name as a file name component. This item is displayed when
creating device jobs for authentication compliant devices.

Group Name Inserts the group name as a file name component. This item is displayed when
creating device jobs for authentication compliant devices.

File Name Inserts the image file name excluding the extension.

Time Stamp Inserts the time stamp as a file name component.

Date Format Select the date format.

Time Format Select the time format.

Separator Select the delimiter between date and time.

Format

File Name Page Counter Inserts the page number as a file name component.
Component
Settings Digit Number Select the digit number for the page number.

Start Number Sets the start number.

Follow the Select to count the number of files from previous jobs.
Number of Page
Counter

Text Inserts text as a file name component. You can enter up to 30 characters.

File Type Select the file format to use when saving the index file.

Overwrite When selected, if there is a file with the same name at the destination, the old file is overwritten and
saved.

Index Items Specify the index items to be output in the file.

Index Name Displays the index name.

Output Select to output the index file.

Column name You can view and edit the column names in the file.

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7. Click 4. Send or , and select Destination Type.

8. Select [New Destination] from Destination, and then set each item.
If you registered the same type destination as selected Destination Type, you can select destination from listed
destination in Destination.
You can register destination from job group of Job List > Destination Management.
❏ FTP
Uploads the image to a specified FTP server.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Address Set the address for the destination.

User Name Enter the FTP user name. If you do not specify this, leave it blank.

Password Enter the FTP password. If you do not specify this, leave it blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

Use PASV transfer Select to send images using PASV mode.

Use SSL connection Select to send images using SSL/TLS communication.

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❏ E-mail
Attaches the image and sends the email.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Send to Me This is displayed only for the device which supports authentication function.
Select to send the email to a user who is authenticated by Document Capture Pro
Server AE. The Destination address becomes hidden.

Recipients Enter the email destination. When entering multiple recipients, separate the email
addresses with semi colons (;).

Subject Enter the email subject. If you do not specify this, leave it blank.

Body Enter the email body text. If you do not specify this, leave it blank.

Allow attaching file(s) at up to Select to limit the size of the attached file.

Size(KB) Set the maximum size for email attachments within a range of 50 to 100000 KB.

❏ Folder
Save in a folder on the server in which Document Capture Pro Server AE is installed, or in a Windows
shared folder.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Folder Set the folder for the destination.

User Name Enter the login name to connect to the destination folder. If you do not specify this,
leave it blank.

Password Enter the password to connect to the destination folder. If you do not specify this,
leave it blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

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❏ Printer
Prints the image using the specified Epson printers. Available printer functions differ depending on the
printer being used.
Epson Printer driver need to be installed on Document Capture Pro Server AE host computer.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Copies Set the number of copies you want to print.

Printer Name Select a printer.

❏ Microsoft(R) SharePoint(R) Server

Uploads the image to a specified Microsoft(R) SharePoint(R) Server.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Address Set the address for the destination.

User Name Enter the SharePoint user name. If you do not specify this, leave it blank.

Password Enter the SharePoint password. If you do not specify this, leave it blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

❏ Web Folder (Web DAV)

Uploads the image to a specified Web server.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Address Set the address for the destination.

User Name Enter the user name to connect to the Web folder. If you do not specify this, leave it
blank.

Password Enter the password to connect to the Web folder. If you do not specify this, leave it
blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

When you select FTP, Folder, Microsoft(R) SharePoint(R) Server or Web Folder (Web DAV), check the
connection by clicking Check Connection as necessary.

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9. Click Save.
Return to the Job List screen.

Related Information
& “Registering Forwarding Destination” on page 51

Destination Management List

Manage the destination for the scanned images.
Select Job Management > Job List on the job group you want to edit, and then click Destination Management.

The following are displayed in the Destination Management list.

❏ Button

Items Description

Add New Destination Click to display a menu for adding a new Destination.

Duplicate Registers a new destination based on content that has already been registered.
Select the destination you want to duplicate on check box, and then click Duplicate.
You cannot start if more than one destination is selected.

Delete Select the destination you want to remove on check box, and then click Delete.
You cannot start if more than one destination is selected.

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❏ Information

Items Description

Check box Click to select destination you want to set.

Destination Name Displays the destination name. Click to edit individual settings.

Destination Display the destination.

Note:
❏ Click an item to sort the list using that item, and to switch between ascending and descending order.
❏ When you click the number in Rows per Page, you can change the number of lines shown on each page.

Related Information
& “Registering Forwarding Destination” on page 51

Registering Forwarding Destination

1. Select Job Management > Job List > Destination Management.

2. Click Add New Destination.

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3. Set each item.

❏ FTP
Uploads the image to a specified FTP server.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Address Set the address for the destination.

User Name Enter the FTP user name. If you do not specify this, leave it blank.

Password Enter the FTP password. If you do not specify this, leave it blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

Use PASV transfer Select to send images using PASV mode.

Use SSL connection Select to send images using SSL/TLS communication.

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❏ E-mail
Attaches the image and sends the email.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Send to Me This is displayed only for the device which supports authentication function.
Select to send the email to a user who is authenticated by Document Capture Pro
Server AE. The Destination address becomes hidden.

Recipients Enter the email destination. When entering multiple recipients, separate the email
addresses with semi colons (;).

Subject Enter the email subject. If you do not specify this, leave it blank.

Body Enter the email body text. If you do not specify this, leave it blank.

Allow attaching file(s) at up to Select to limit the size of the attached file.

Size (KB) Set the maximum size for email attachments within a range of 50 to 100000 KB.

❏ Folder
Save in a folder on the server in which Document Capture Pro Server AE is installed, or in a Windows
shared folder.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Folder Set the folder for the destination.

User Name Enter the login name to connect to the destination folder. If you do not specify this,
leave it blank.

Password Enter the password to connect to the destination folder. If you do not specify this,
leave it blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

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❏ Printer
Prints the image using the specified Epson printers. Available printer functions differ depending on the
printer being used.
Epson Printer driver need to be installed on Document Capture Pro Server AE host computer.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Copies Set the number of copies you want to print.

Printer Name Select a printer.

❏ Microsoft(R) SharePoint(R) Server

Uploads the image to a specified Microsoft(R) SharePoint(R) Server.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Address Set the address for the destination.

User Name Enter the SharePoint user name. If you do not specify this, leave it blank.

Password Enter the SharePoint password. If you do not specify this, leave it blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

❏ Web Folder (Web DAV)

Uploads the image to a specified Web server.

Items Description

Name Set the destination settings name. You can enter up to 30 single-byte characters, or
15 double-byte characters.
You cannot use a name that has already been registered.

Address Set the address for the destination.

User Name Enter the user name to connect to the Web folder. If you do not specify this, leave it
blank.

Password Enter the password to connect to the Web folder. If you do not specify this, leave it
blank.

Overwrite file(s) with the same When selected, if there is a file with the same name at the destination, the old file is
name overwritten and saved.

When you select FTP, Folder, Microsoft(R) SharePoint(R) Server or Web Folder (Web DAV), check the
connection by clicking Test connection as necessary.

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4. Click Save .
You are returned to the Job List screen.
If you cannot register the destination you want, check that the filled items are correct.

Device Management
You can manage the registration information of the device used in the Document Capture Pro Server AE.

Device Management List

Select Device Management to display the list.
Note:
You can register up to 1000 devices in Document Capture Pro Server AE. If 1000 devices have already been registered, Add
New Scanner and Duplicate are grayed out and you cannot add any more devices.

The following are displayed in the Device Management.

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❏ Button

Items Description

Add New Scanner Click to display a menu for adding a new device.

Duplicate Registers a new device based on content that has already been registered.
Select the device you want to duplicate on check box, and then click Duplicate.
You cannot start if more than one device is selected.

Delete Select the device you want to remove on check box, and then click Delete.

Device Setting You can start the built-in Web server (called “Web Config") for the device selected in the
check box. You cannot start if more than one device is selected.
For more details on Web Config, see your product manual. You can find the product
manual below. After entering the product name and go to Support.
http://epson.sn

Send Send the authentication information to the device.

If you change the Basic Settings on System Settings, you need to send the changed
information to the device.

Update Update the Status.

❏ Information

Items Description

Check box Click to select devices you want to set.

Select the box at the top of the column to select all items.

Authenticated Display the information whether the authentication function is enabled or not for the device.

Scanner Name Displays the registered device name. Click to edit individual settings.

Location Displays the location of the device.

Driver Displays the device's model name.

Job Group Displays the job group name assigned to the device.

Status Displays the status of the device.

Click Update to display the latest status.

OK No error has occurred.

Info It is nearly time to replace consumables. We recommend that you

replace the consumables.

Warning Consumables need to be replaced. Replace the consumables.

Error Cannot communicate with the device.

Or the status cannot be checked because the device is performing a
job.

Unknown 100 days or more have passed since you last checked the status of
the device.

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Note:
❏ Click an item to sort the list using that item, and to switch between ascending and descending order.
❏ When you click the number in Rows per Page, you can change the number of lines shown on each page.

Related Information
& “Registering Devices” on page 58
& “Assigning Job Groups to Devices” on page 59

Filtering Devices
You can narrow the number of devices displayed in the list by setting conditions.

1. Click (Show) in Filter.

2. Set each item.

See the following for information on the narrowing conditions. Narrowing is not performed when no items are
set.

Items Description

Scanner Name (contain) Set the registered device name as a narrowing condition. Enter all or part of the
device name in the input field.

Location (contain) Set the location of the device as a narrowing condition. Enter all or part of the
location that is associated with the device in the input field.

3. Click Apply.
The narrowed search results are displayed.
If the narrowing results have been displayed already, the list is updated to the conditions that were set.
To clear filter setting, click Clear.

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Registering Devices
You can register devices to the system by searching on the network.

Registering the Devices

1. Select Device Management from the menu.

2. Click Add New Scanner.

3. Set each item.

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Items Description

Scanner Name Set the device name. You can enter up to 30 characters.
You cannot use a name that has already been registered.

Location Enter the location of the device if necessary.

Driver Select the device's model name.

You cannot change the model name when using the edit or duplicate functions.

IP Address or Host Name Set the device's IP address or host name.

Check Connection Performs a connection test to the device.

Authenticated Displayed when the device which supports the authentication function is selected in
Driver.
Select when using the authentication function that is required to log in to the
device.
Entering the password that is set to the device on Password.
If you do not set the administrator password to the device, leave here blank.

Protect with Password This is displayed when Authenticated is disabled.

When this is selected, you must enter a password when entering the job selection
screen from the device's control panel.

Password Set a password. You can enter 1 to 8 characters. You can use alphanumeric characters
and the following symbols.
!, @, #, $, %, ^, &, *, (, ), +, =, -, _, /, \ (backslash), (space)
If you do not specify this, leave it blank.

4. Click Check Connection.

Check that the Success is displayed next to the Check Connection.

Check the following if the Failure is displayed.

❏ The computer was restarted when Desktop Experience was installed.
❏ The mode settings (the server settings) on the device are complete.
❏ The correct IP address for the device has been entered.
❏ The port number used by this system allows communication between the device and the server.

5. Click Save.
You are returned to the Device Management screen.
If you cannot register the device you want, check that the filled items are correct.

Assigning Job Groups to Devices

Assigning a registered job group to each device.

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This explanation assumes that the devices, job groups and jobs are already registered.

1. Select Device Management.

2. Click the link for the Scanner Name.

3. Select the Device Information tab.

Select the card reader name or card ID format that is connected to the device.

4. Select the Job Group tab.

5. Select the job group in the pull down menu.

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6. Click Save
Return to the Device Management screen.

Checking and Editing Device Settings

You can check and edit registered device information individually.

1. Select Device Management.

2. Click the link for the Scanner Name you want to edit.

3. Check and edit each item.

See the following for information on the settings of each tab.

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❏ Basic Settings

Items Description

Scanner Name Enter the device name to update.

Location Enter the location information of the device.

Driver Displays the device's model name.

You cannot change it when editing the device settings or duplicating the new
device.

Total Number of Scans (Glass) Displays the number of scans using the document glass.

Total Number of Scans (ADF) Displays the number of scans using the ADF.

Total Number of Scans (ADF - Displays the number of scans using the ADF (Single-sided).
Single-sided)

Total Number of Scans (ADF - Displays the number of scans using the ADF (Double-sided).
Double-sided)

Roller Assembly Kit (Number of Displays the number of scans and the expected life cycle for the current Roller
Scans / Life Cycle) Assembly Kit.

Last Updated Displays the date the device status was last checked.

IP Address or Host Name Enter the device's IP address or host name to update.

Check Connection Performs a connection test to the device.

Authenticated This is displayed only for the device which supports the authentication function.
Displays the authentication function status of the device.
You cannot change it when editing the device settings or duplicating the new
device.

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Items Description

Protect with Password This is displayed when the Authenticated is disabled. When this is selected, you need
to enter a password when entering a job selection screen from the device's control
panel.

Password Enter the administrator password that is set to the device.

You can enter 1 to 8 characters. You can use alphanumeric characters and the
following symbols.
!, @, #, $, %, ^, &, *, (, ), +, =, -, _, /, \ (backslash), (space)

Send Send the authentication information to the device.

❏ Device Information

Items Description

Card Reader Select the card reader name or card ID format that is connected to the device.

❏ Job Group

Items Description

Job Group Name Select the job group you want to assign to the device.

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4. Click Save.

Device Monitoring List

Allows you to monitor the status of the device and send reports on completed jobs, consumables, and so on to a
specified email address.
Select Device Management > Device Monitoring.

The following are displayed in the list.

❏ Button

Items Description

Add New Monitoring Function Click to display a menu for adding a new device monitoring settings.

Duplicate Registers a new device monitoring based on content that has already been
registered.
Select the device monitoring setting you want to duplicate on check box, and
then click Duplicate.
You cannot start if more than one device monitoring setting is selected.

Delete Click the device monitoring settings you want to delete on check box, and then
click Delete.

❏ Information

Items Description

Check box Select device monitoring settings to be removed or you want to duplicate.
Select the box at the top of the column to select all items.

Notification Name Display the registered Notification Name. Click to edit individual settings.

Number of Recipients Display the number of email address that is registered as recipients for the
monitoring report.

Number of Monitored Devices Display the number of device that is registered as monitored device.

Note:
❏ Click an item to sort the list using that item, and to switch between ascending and descending order.
❏ When you click the number in Rows per Page, you can change the number of lines shown on each page.

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Related Information
& “Registering the Device Monitoring” on page 65

Registering the Device Monitoring

1. Select Device Management > Device Monitoring.

2. Click Add New Monitoring Function

3. Set each item.

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Items Description

Notification Name Set the notification name. You can enter up to 30 single-
byte characters, or 15 double-byte characters.
You cannot use a name that has already been registered.

Email Recipients Set email recipients for the monitoring report. When en-
tering multiple destinations, separate the email addresses
with semi colons (;).

Monitored Scanners Select the devices you want to monitor and then click

Send Immediately A report is immediately sent to the set email address if an

error occurs (or when a job is successful) for the items set
here.

Send Periodically A report is periodically sent to the set email address for
the items set here.

Frequency Set the schedule for sending the periodic report.

4. Click Save

Reports
Reports are generated for users, organizations, devices, and system usage. You can also set details to deliver regular
reports.

Report List
Navigate to Reports > Report Output. You can find the Report Name on the Report List screen.

Report Type
You can generate the following reports.
❏ Job Report / User
Generates an aggregating report for the number of jobs and pages by user.

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❏ Job Report / Group

Generates an aggregating report for the number of jobs and pages by group.
❏ Job Report / Scanner
Generates an aggregating report for the number of jobs and pages by device.
❏ Job Report / ALL
Generates an aggregating report for the number of jobs and pages by all jobs.
❏ History report
Generates a report on the usage history logged by the system.

Report output

Report Output Setting

Select the reports and specify the period to generate the reports.

1. Select Reports > Report Output from the function menu.

A list of reports is displayed.

2. Click the link in Report Name for the Group classification you want to generate.
The report output menu is displayed.

3. Set Date range.

See the following to make settings.

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Items Description

Date The report range is from 00:00:00 of the retroactive date to 23:59:59 of the reference date.
range
From Set the starting point for the date range as the retroactive date from the reference
date.

To Set the reference date for the report.

Day before report date: Set the day before the reference date as the report creation
date.
To set another date as the reference date, select the radio button on the right, click
the column, and then select a date.

Period The set report range is displayed as a date.

4. Set the Group.

Available items differ depending on the group classification of the selected report.
See the following to make settings.
❏ Job Report / User
Select an job group from Group.

❏ Job Report / Group

Select the job groups from Group List and click . Use and to move it between lists.

❏ Job Report / Scanner

Select the devices from Scanner List. Use and to move it between lists.

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❏ Job Report / ALL

Select the job groups from Job Group List. Use and to move it between lists.

5. Select a file format from Format.

You can select HTML or CSV.

6. Click Report Output.

7. Confirm the dialog and then click OK.

Related Information
& “Report files” on page 109

Scheduled Report
Set to deliver the reports by email and file transfer on a regular basis.

Scheduled Report Setting List

Displays the scheduled report setting list.
Select Reports > Scheduled Reports from the function menu.

The following are displayed in the scheduled report list.

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❏ Button

Items Description

Add Click to display the registration menu.

Delete Click a scheduled report in the Selected column to enter a check mark, and then click
Delete.

❏ Information

Items Description

Selected Click to select the settings you want to remove.

Name Registered scheduled report setting. Click to edit individual settings.

Schedule Displays the delivery schedule.

Registering Scheduled Report Setting

Set a regular delivery for reports.

1. Select Reports > Scheduled Reports.

2. Click Add.
The new registration menu is displayed.

3. Enter the Name.

The name is displayed in the scheduled report setting list.

4. Select the name of the report to deliver regularly from the Report.

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5. Set Date range.

See the following to make settings.

Items Description

Date range The scope is between 00:00:00 of the retroactive date from the specified range and 23:59:59 from the
starting date.

From You cannot change the starting date from Day before report date.

Next report period Displays the date of the report range.

6. Set the Group.

7. Select a file format.

You can select HTML or CSV.

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8. Select each tab and set each item.

❏ Schedule

See the following to make settings.

Items Description

Start date and time

Set the date and time to start the delivery. Click , to select the date and time.

End date Set the end date of the delivery.

None: Select when there is no specific date.

End at: Enter the end date. Click to select the date.

Report cycle Select the delivery period of the report that you created.

Next delivery date and time Displays the next delivery date and time.

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❏ Destination
Set the destination of the output report.

See the following to make settings.

Items Description

Email delivery Select when you want to send reports by email on a regular basis.

Destination address Enter the email destination.

You can specify up to 200 destinations separating emails using a semicolon (;).
The current number will be displayed in the input field next to it.

Recipients search Enter the keyword to search for the address. When some or all of the user IDs and full
names of the registered users is a match, the address is displayed in the search
results.

Search Search for addresses.

Search results Displays the results of the address search.

Add Select a destination in the search results and click Add to add it to Destination
address.

Upload the file (SMB) Select when you want to upload reports to a network folder on a regular basis.

Location Specify the path of the scheduled report.

Enter within 255 characters (UTF-8).

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Items Description

Account Enter the account name to access the scheduled report folder.
Enter within 255 characters (UTF-8).

Password Enter the password to access the scheduled report folder.

Enter within 20 characters (UTF-8).

Domain Enter the domain name to access the scheduled report folder.
Enter within 255 characters (UTF-8).

9. Click OK.

10. Click OK on the confirmation menu.

You are returned to the scheduled report setting list menu.

Related Information
& “Report List” on page 66
& “Report Output Setting” on page 67

System Settings
You can configure the basic settings for the system and the related server.

! Caution:
If you change the Basic Settings after registering the device, you need to send the changed information to the device
on Device Management. Select the devices and then click Send.

Basic Settings
You can configure the basic settings for the system.

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This is displayed when you select the function menu > System Settings > Basic Settings.

Items Description

Users Card Allow users to Select to allow users to register the authentication card to
Authentication register the system.
authentication
cards

Validity period Set the validity period of the temporary card.

for temporary
cards

Card ID format Select the format for the authentication card ID.
When registering Card ID in bulk or reading from an LDAP
server, you need to select a format for the authentication
card ID. Check the format of the registered authentication
card ID with the LDAP server administrator.

Set card ID range Select to specify the range of authentication numbers read
from the ID card.
Specify the text start position and the number of characters.

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Items Description

Users Authentication User ID and Select to log in by performing authentication from the
on Devices Password device’s control panel by entering a User ID and Password
without having to use an authentication card.

ID Number Select to log in by performing authentication from the

device’s control panel by entering an ID Number without
having to use an authentication card.
User defined: Select to allow the user to change the ID
number. You can change this when Change ID Number is
displayed in the account menu on the user page.
Admin defined: Select to allow the administrator to change
the ID number. You can change this in Users > Edit user >
ID Number.
Minimum number of digits: Sets the number of digits in ID
numbers automatically generated by the system.
ID numbers are issued automatically in the following
situations.
❏ When User ID and Password or ID Number are changed
in Authentication on Devices.
❏ Information is updated when Reissue is selected in Edit
user > ID Number.
❏ Auto Generate is clicked in Users >Edit user > ID
Number.
❏ Auto Generate is clicked in Change ID Number in the
User Account menu.

Scanner Panel Operation time Sets the time to log out if you do not operate the device for
out a certain period of time. You can register from 10 seconds to
240 minutes.
This is applied when the device is registered. If you want to
change it, access the built-in Web server (Web Config) from
the function menu Device Management > Device Setting.

Display Settings Number of Lines per List Select the number of lines displayed in lists such as the User
list, Group list. For reflecting the settings, you have to clear
the cookie files for the web page.
Job Management and Device Management screen are not
covered.

Delimiter of CSV Data Select the delimiter for the CSV file that is used to import
and export.

Server Address URL for Scanner Communication Enter the URL of the panel that the device will access.

URL for Users Enter the URL of the user page.

You can select http and https.

Apply Registers the settings to the system.

Note:
When you change the URL, select all of the devices in Device Management and then click Send.

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Related Information
& “Card ID Format” on page 77

Card ID Format

Format Description

Format1 (Default) Outputs the binary value as a hexadecimal.

Format2 Outputs the value obtained by rearranging the Upper Lower byte binary value as a
hexadecimal number.

Format3 Outputs the value obtained by rearranging the Upper Lower bit by bit conversion as a
hexadecimal number.

Format4 Outputs a binary value as a decimal number.

Format5 Outputs the value obtained by rearranging the Upper Lower byte binary value as a
decimal number.

Format6 Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a
decimal number.

Format7 Outputs the binary value as a hexadecimal ASCII string.

Format8 Outputs the value obtained by rearranging the Upper Lower byte of the binary value as
a hexadecimal ASCII string.

Format9 Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a
hexadecimal ASCII string.

Format10 Outputs the binary value as a decimal ASCII string.

Format11 Outputs the value obtained by rearranging the Upper Lower byte of the binary value as
a decimal ASCII string.

Format12 Outputs the value obtained by rearranging the Upper Lower bit by bit calculated as a
decimal ASCII string.

Format13 Outputs a binary value as an ASCII string.

Note:
Follow the steps below to check the card ID format.
1. Check the format type of the registered IDm and UID with the authentication card provider or the authentication card
management representative.
2. Check the table of authentication card format types, and then select the same format for the authentication card.
3. Make sure that you can login by holding the card to the card reader.
If you cannot login, make sure you have selected the correct card reader for the printer or scanner. Even if you cannot find
the format of the authentication card by asking the administrator or the card provider, make sure you try to login by
switching the format of the authentication card ID in order.

SMTP Server
You can configure the SMTP server to send emails from the system and the device to the user.

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Note:
❏ You can also set the device settings from Web Config of the device.
❏ See the manual supplied with the product for details on making network settings.
You can find the product manual below. After entering the product name and go to Support.
http://epson.sn

This is displayed when you select the function menu > System Settings > SMTP Server.

Items Description

Server Address Enter the IP address and the host name within 253 characters.

Port Number Enter the port number for the SMTP server (outgoing email server) with a number
between 0 and 65535. The default number is 25.

Secure Connection Select the encryption method for the SMTP server from None, SSL/TLS, or STARTTLS.

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Items Description

Authentication Method Select the authentication type for the SMTP Server. Setting content varies depending on
the selected items.
SMTP Auth
❏ Account
The login ID for SMTP authentication. Enter within 255 characters.
❏ Password
The password for SMTP authentication. Select Edit to enter a password. Enter within
255 characters.

POP before SMTP

❏ Server Address
Enter the IP address of the incoming email server (POP 3 server) within 255
characters.
❏ Port Number
Enter the port number of the incoming email server with a number between 0 and
65535. The default number is 110.
❏ Account
Enter the login ID for POP before SMTP authentication. Enter within 255 characters.
❏ Password
The password for POP before SMTP authentication. Select this to enter a password.
Enter within 255 characters.

Email sender address Set the email address used as the email sent from the system within 255 characters.

Email recipient address Enter the recipient email address for test transmissions.
The default value is the email address of the administrator account that is currently
logged in.

Send test email Sends an email to the target address.

Apply Registers the settings to the system.

LDAP server
Set to manage users in an LDAP server.
This is displayed when you select the function menu > System Settings > LDAP Server.

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Settings Tab for LDAP Server

Items Description

LDAP connection Set whether or not to connect to an LDAP server.

LDAP server type Select the type of LDAP server from Active Directory or OpenLDAP.

Server Address Enter the IP address and the host name of the LDAP server within 255 characters.

Port Number Enter the port number of the LDAP server with a number between 0 and 65535.

Secure Connection Select the encryption method for the LDAP server from None, SSL/TLS, or STARTTLS.

Authentication protocol Select the authentication protocol from PLAIN, DIGEST-MD5, or GSSAPI (Kerberos
V5).

Base DN Enter the identifier of the search base of the directory service.

Anonymous access Select whether or not to search using anonymous authentication.

Administrator DN Enter the identifier of the LDAP server administrator.

Example: CN = myldap, OU = mySercice, DC = ldap, DC = xxx, DC = com

Administrator password Select Edit to enter a password.

Enter the administrator password used during the search.

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Items Description

Search filter Specify the search criteria when acquiring user information.
Example:
cn=Epson Tarou
employeeNumber>=1000
(&(cn=Tarou)(sn=Epson))

User Attribute Associates the attributes of the registration information of this system and the attributes
of the LDAP server. Select an attribute from Select user attributes screen.
The default value varies depending on the type of LDAP server.
If you read Card ID from the LDAP server, you must have set the model number of the
card reader and the format of the authentication card ID. Make the following settings
after synchronization with the LDAP server.
❏ Model number of the card reader:
1. Navigate to Device Management > Scanner Name, open the device editing
menu of the device that is connected to the card reader.
2. Select the model number of the connected card reader from the Card Reader on
the Device Information tab.
❏ Format of authentication card ID:
Navigate to System Settings > Basic Settings > User > Card ID format, and then
select the format.

Select user attributes Opens the Select user attributes menu.

Group Settings Select the organization unit (OU) for the user. When using an OU for LDAP, you need to
enter the acquired hierarchy at the same time. To use LDAP attributes, enter the
attribute names.

LDAP Synchronization Set the interval to synchronize user information on the LDAP server with this system.
You cannot change settings that do not synchronize automatically from the
configuration menu by default. To change these settings, you need to set them again
after setting all the configuration items on the configuration menu.

Test connection Checks the connection test to the LDAP server.

Apply Registers the settings to the system.

Selecting User Attributes for LDAP Server

Set the attributes to be referred to when synchronizing with the LDAP server and the synchronisation interval.

1. Select System Settings > LDAP Server from the function menu, and then select the Settings tab.

2. Click Select user attributes.

The attribute selection menu is displayed.

3. Enter the name that you want to display for the attributes in DN target, and then click Acquisition.
(Example: CN = myldap, OU = mySercice, DC = ldap, DC = xxx, DC = com)

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Attribute information is displayed as a list.

4. Select the item you want to associate with the LDAP server attribute from the pull-down menu in the
Document Capture Pro Server Field column.
Select User ID, Full name, Email address, Card ID, ID Number, and OU component ID.

5. Click OK.
You are returned to the Settings tab.

6. Make sure that the selected attribute of each item for Document Capture Pro Server Field is displayed.

7. Specify the attributes for managing users in this system from Group Settings.
❏ Use the LDAP for the OU (organizational unit) :
Select to use the LDAP of the OU directory. Also enter the hierarchy to acquire the user information.
❏ Specify the attributes:
Select to use attributes other than the LDAP of the OU directory. Enter the attribute names you want to use.

8. Specify the interval at which to update the user information synchronized with LDAP servers and this system
in LDAP Synchronization.
❏ No synchronization.:
Select if you do not want to synchronize automatically. Click Execute on the Sync. tab to synchronize.

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❏ Every day:
Select to perform a synchronization at a certain time of day. Select the time to start the synchronization
from the pull-down menu.

9. Click Apply.

Synchronization tab
You can check a scheduled synchronization log and synchronize manually.

Items Description

LDAP domain name Displays the domain name of the LDAP server.

Sync. log Displays the sync logs.

Sync. manually Click Execute to start a manual synchronisation.

Notification Email Settings

You can send notifications to users.
This is displayed when you select the function menu > System Settings > Email Settings.

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For User registration complete emails, you can set notifications for users who are managed by LDAP servers and
for users who are not.

Items Description

Email Type Select the type of notification email.

User Registration Complete Email,User Registration Complete Email (ID Number)

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Items Description

Users with Passwords A notification email for users who has password.

Subject The subject line of the notification email.

Body The body of the message.

Restore default Resets the contents of the notification email to the default manufacturer values.
values

Input method for Displays the entry method of alternative strings that can be used in the notification
alternative string email to users who are registering a password. See the topic described about alternative
(Users with string for more information.
Passwords)

Email recipient Enter the destination email address for the test email.
address

Send test email Sends the test mail.

Local Users without A notification email for users who are able to manage passwords by this system, and
Passwords who are not registering a password.

Subject The subject line of the notification email.

Body The body of the message.

Restore default Resets the contents of the notification email to the default manufacturer values.
values

Input method for Displays the entry method of alternative strings that can be used in the notification
alternative string email to users who are able to manage passwords by this system, and who are not
(Local Users registering a password. See the topic describing alternative strings for more
without information.
Passwords)

Email recipient Enter the destination email address of the test sending mail.
address

Send test email Sends the test mail.

Maintenance Communication Email

Subject The subject line of the notification email.

Body The body of the message.

Restore default values Resets the contents of the notification email to the default manufacturer values.

Input method for Displays the entry method of alternative strings that can be used in the notification
alternative string email. See the topic described about alternative string for more information.

Email recipient address Enter the destination email address of the test sending mail.

Send test email Sends the test mail.

Apply Click to apply the settings.

Note:
If an IP address is included in the URL, you may not be able to receive email. In this case, use the host name instead of the IP
address.

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Alternative String Table

Output Entry method Description

Product Name [productname] Enter “Document Capture Pro Server”.

User ID [userid] Enter the User ID. Items that you enter are used for user
registration in Basic Information > User ID.

Domain [domain] Insert the domain name.

(Local) is displayed for local users.

Full name [username] Enter the user’s full name. Items that you enter are used for user
registration in Basic Information > User ID.

ID Number [idnumber] Displays the ID Number issued by the system when sending
notifications to users that have ID Number authentications.

Registration URL [registrationurl] You can send a notification email to users who are managed by
the system.
Enter the URL for setting a password to log in to the user page.

Log in URL [loginurl] Enter the login screen URL of the user page. Use the URL that
was set in Administrator page System Settings > Basic Settings
> URL for Users.

Password setting expiration [expiration] Enter the time allowed to create a password from the moment
time the email is sent.

Maintenance
You can collect the logs and back up the system.

Download System log

You can download the logs to the system.
This is displayed when you select the function menu Maintenance > System log.

Click to download evt format files as one ZIP file.

The following shows the content of the logs.

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Items Description

Administrator Authenticatio Records the results of authentication from the administrator page, user page, or the
log n.log panel by administrators or users.

Configuration. Logs the values of adding, deleting, updating and the person who performed the
log operation.

System log Information.lo Logs the start, the end, and the results of the regular process.
g

Error log Log errors that occurred.

The log file has the following saving rules.

❏ Folder Path: \Document Capture Pro Server Authentication Edition install folder\logs
❏ When log data exceeds the specified file size, a new log file is created.
❏ Log files are managed in generations. A period and serial number are added at the end of the file name.

Related Information
& “Log file” on page 112

System Backup
You can back up the database and configuration files for the system.
This is displayed when you select Maintenance > System Backup from the function menu.
Note:
If the database is set up on a computer other than the Document Capture Pro Server AE host computer, you cannot use the
backup function for this system to back up the database. To back up the database, use the SQL client tool supplied by
Microsoft SQL Server Management Studio or Microsoft SQL Server.

Items Description

Backup destination folder Displays the folder path to save the backup file.

Backup now Click to start the backup.

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Items Description

Automatic Disable Disables automatic backup.

backup
Enable Enables automatic backup.
The backup starts on the specified time and day.
Backup files that have expired are deleted.

Keep backups for Specify how long you want to keep backups.
You can specify 10 to 100 days.

Apply Saves the backup settings.

Related Information
& “Restoring the System” on page 101

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Solving Problems

System (services) do not work

Check the following.

Installation of necessary software and components

If the required software and components are not installed, or if they are not working properly, this system may not
work. Check the system failure in the system log.

Related Information
& “Download System log” on page 86

Activation of Service
Follow the steps below to check whether the service is running normally, and then restart.

1. Navigate to Start menu > All Programs > Administrative Tools, and then select Services on Document
Capture Pro Server AE host computer.

2. Make sure that the following services are set to start from the service list under Status.
❏ Authentication Subsystem Dcps Receiver Service
❏ Authentication Subsystem Device Service
❏ Authentication Subsystem Receiver Service
❏ Authentication Subsystem Scheduler Service
❏ DCPSNWService
❏ Document Capture Pro Application Service

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3. If there is a service that is not started, right-click the name of the service, and then select Stop from the menu.
Stop all services.

4. Right-click the name of the service again, and then select Start from the menu.
Start all services.
If the service does not start, restart the server OS.
If you are using a virtual environment, and you cannot start when you restart the virtual server OS, restart the
server of the host OS.

Administrator pages and user pages do not appear

Check the following.
❏ Cookies are enabled in your browser.
❏ JavaScript is enabled in your browser.
❏ If “A system error has occurred.” is displayed, make sure the service is running normally.

Related Information
& “Activation of Service” on page 89

Cannot Access Document Capture Pro Server AE

Check the following.
❏ Document Capture Pro Server AE host computer works correctly.
❏ The accessing address is correct.
❏ IIS service operates correctly.
❏ Site settings such as site address or port number for Document Capture Pro Server AE host computer is not
changed.

You cannot connect to an email server and

authentication server that use encrypted
communication
When building your own CA stations, and using a self-signed certificate for the email server or authentication
server, register the trusted root certification authority to the root certificate used in this server system.

Cannot Find the Device

Check the following.

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Power and Interface Cables

Insert the power cable for the device securely.
Check that the interface cable is securely connected to the connectors for the computer and the device.
Also, make sure that the cables are not bent or broken.

Device Acquired an IP Address Using the DHCP Function

Set a fixed IP address for the device.

Cannot Register a Device

Common
❏ Check that the device you want to register is in the connectable segment.
❏ Check that the IP address for the device connected to the server is correct. Ask your network administrator for
the IP address.
❏ Connect to another device and check that the network cable is working correctly.
❏ If you registered the device using a host name, check that DNS server is set correctly. If you are not registered
the device after checking it, change the host name to the IP address.

The device using Network Interface Panel or Network Interface unit

See the manual supplied with Network Interface Panel or Network Interface unit in detail.
http://support.epson.net/netscan
❏ When using the Network Interface Panel or Network Interface unit, check that it is set correctly on the device.
Also, check that the network cable is connected securely.
❏ Turn off the device, and then check that Network Interface Panel or Network Interface unit is installed to the
device correctly and that it is connected to the network.
❏ Connect to another device and check that the network cable is working correctly.
❏ Check that the Network Interface Panel or Network Interface unit settings for the device are correct.

Unable to preview scan in Document Capture Pro

Profile Manager
Document Capture Pro Profile Manager cannot perform preview scans on devices with a device authentication
function. Be sure to exit authentication mode before using Document Capture Pro Profile Manager.

Forgotten the password for the administrator page

Re-set the password when you forget the password for the administrator page.
Go to the LDAP server to change the password for an account that is synchronized with the LDAP server.

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1. Access the administrator page.

The URL of the login screen for the administrator page is provided in the registration completion notification
email.

2. Click Forgot your password?.

3. Enter the registered email address.

4. Click Send.
The notification email for re-setting the password is sent to the email address you entered.

5. Click the URL in the email to open the password setting menu.

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6. Enter a new password in New password. Enter the password again in New password (confirm) to confirm the
password.

7. Click OK.

Changing the password

You can change the password for the administrator page.
Go to the LDAP server to change the password for an account that is synchronized with the LDAP server.

1. Access the administrator page.

The URL of the login screen for the administrator page is provided in the registration completion notification
email.

2. Enter the user ID and password, and then select the domain. Click Log in.

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3. The dashboard and the menu are displayed.

4. Click to display the account menu.

5. Select Change Password.

6. Enter the password set for the administrator page in Current password.

7. Enter the new password in New password, and then enter it again in New password (confirm).

8. Click OK.
The registration completion message is displayed.

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9. Close the browser.

Printer is Not Displayed on Destination Management

Screen
Check that an Epson printer driver is installed on Document Capture Pro Server AE host computer.
If no Epson printer driver has been installed, install a driver. See the printer's User's Guide for more information.

If the LDAP server goes down

If the LDAP server is down, users with a user ID and password cannot log in. Login to the system using an
authentication card.

Check a Web Server Log

1. Open Internet Information Services (IIS) Manager on Document Capture Pro Server AE host computer.

2. Select AuthSubSystemWeb from the Web site.

3. Double-click Logging in IIS.

4. A log is created in the folder specified in Log File.

Imported list data characters are corrupted

Create the CSV file using the UTF-8 character code. This is unaffected by the presence or absence of BOM.
To create a UTF-8 CSV file from a Microsoft Excel file, open the CSV file in a text editor that is compatible with
UTF-8, and then save it as UTF-8 character text.

Card Authentication is too Slow

If the card authentication is too slow, configure following settings according to the internet connection
environment of the Document Capture Pro Server AE host computer.

For Servers Without an Internet Connection

If your Document Capture Pro Server AE host computer is not connected to the Internet, make settings so that the
certificate is not obtained.

1. Enter mmc into the Start menu > Search programs and files to run the Microsoft Management Console.

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2. Select File > Add/Remove Snap-in.

3. Select Group Policy Object Editor, and then click Add.

The Select Group Policy Object screen is displayed.

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4. Click Finish.

5. Click OK.

6. Select Public Key Policies.

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7. Double-click Certificate Path Validation Settings in Object Type.

The Certificate Path Validation Settings Properties screen is displayed.

8. Select the Network Retrieval tab, and then make the following settings.
Select Define these policy settings
Clear Automatically update certificates in the Microsoft Root Certificate Program
Clear Allow issuer certificate (AIA) retrieval during path validation

9. Click OK.

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For Servers with an Internet Connection

If your Document Capture Pro Server AE host computer can connect to the Internet, make proxy settings for the
Local System authority user.

1. Right-click Start > All Programs > Accessories > Command Prompt, and then select Run as administrator.

2. Enter the following command to stop using a proxy.

bitsadmin /util /setieproxy localsystem NO_PROXY

3. Enter the following command according to the proxy settings.

Using the automatic configuration script:
bitsadmin /util /setieproxy localsystem AUTOSCRIPT [URL of the automatic configuration script]
Using the list for an explicit proxy:
bitsadmin /util /setieproxy localsystem MANUAL_PROXY [proxy configuration]

Insufficient Disk Space Alert is Displayed on the

Dashboard
An alert Low disk space is displayed on the dashboard if the disk capacity is approaching the maximum limit due
to an increase in the system logs.
In this case, backup the logs if necessary, and then delete logs from the following path.
Folder Path : \Document Capture Pro Server Authentication Edition install folder\logs

"Server is busy” is displayed on the device’s panel

Check the following.
❏ Does the number of devices being used at the same time exceed the limit?
Although you can register up to 1000 devices, you can only connect and use up to 40 devices at the same time.
❏ Is the server overloaded?
Even if the number of devices that are connected at the same time has not been exceeded, processing may not
be able to keep up depending on the specifications of the server. Try again later.

It takes time for the job to be displayed on the control

panel
❏ The server on which Document Capture Pro Server AE is installed has multiple network interfaces.
If the server has multiple network interfaces, the server will not respond until communication with a network
interface that cannot communicate is timed out. Change the value of the network metric so that the side used to
communicate with the device has priority.

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Checking network interface metric values

This section shows you how to use PowerShell to view metric values for network interfaces. This section uses
Windows Server 2019 as an example.
If multiple network interfaces are enabled on the same computer, the network interface with the lower metric value
is given priority for communication.

1. Right-click on the Start menu and select Windows PowerShell.

2. Type Get-NetIPAddress on the command line and press Return.

Information about the address of the network interface is displayed.
You can identify the network interface from the IPAddress and check the adapter name for that network
interface from InterfaceAlias.

3. On the command line, type Get-NetIPInterface and press Return.

Information about the network interface is displayed.
Find the adapter from InterfaceAlias. The value in InterfaceMetric in that row is the metric value for the
network interface.

Changing the network metric value (Windows)

Change the value of the network metric to change the priority of the network interface. This section uses Windows
Server 2019 as an example.

1. From Control Panel > Network and Internet > Network and Sharing Center, click Change Adapter Settings.

2. Right-click the adapter icon for which you want to change the network metric and select Properties.

3. Select Internet Protocol Version 4 (TCP / IPv4) (or Internet Protocol Version 6 (TCP / IPv6) for IPv6) and
click Properties.

4. Click Advanced Settings.

The TCP/IP advanced settings screen is displayed.

5. Uncheck the Automatic metric on the IP Settings tab (General tab for IPv6).

6. Set the metric value for the Interface metric in single-byte numbers, click OK, and then click Close.

7. Set other network adapters in the same way.

Set the high-priority network interface to a value smaller than the low-priority network interface.

Jobs are not displayed in the control panel of the

device
Check the following.

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❏ Is the port used by Document Capture Pro Server AE open?

Jobs are displayed on the operation panel by communicating job information between the device and the server
on which Document Capture Pro Server AE is installed. Make sure that port 2968, which is used for job
information communication, is open.
❏ Is a firewall blocking communication for job information?
If you are using a different firewall than the server on which Document Capture Pro Server AE is installed,
dynamic ports may be used for responses from the server. Allow the firewall to pass through dynamic ports, or
use only port 2968 configured on the server.
❏ Is a router that supports the NAT (Network Address Translation) function used?
This system does not support routers with the NAT function. Make sure that you can communicate using a
route that does not go through a router.
The IP address of the server on which Document Capture Pro Server AE is installed is used to respond to job
information. If communication between the device and the server goes through a router that supports the NAT
function, job information cannot be acquired because the IP address of the server cannot be tracked.

Restoring the System

You can restore the system by restoring the files that were backed up using the restore tool.
Note:
If you are restoring data to a different server and backup server, server information such as the URL for users at the
restoration destination and the URL for the device panel is not overwritten.

1. Select Start menu > Epson Software > Document Capture Pro Server AE Restore tool and open the restore
tool on the server you want to restore.

2. Set each item, and then click Start restoring.

Items Description

Browse Specify the backup file (zip).

Start restoring Starts the restoration.

3. Follow the on-screen instructions.

Panel Messages
As well as errors displayed on the Web page, you may receive the following messages.

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Message Cause Solution

Unregistered ID Card. Ask your admin- ID card is not registered. ❏ Permit the card registration for
istrator to register an ID card. (Error users.
(In case that Allow users to register
Code: XX)
authentication cards is not enabled ❏ Register the ID card from Users >
on System Settings > Basic Settings) User List > Basic Information.

Invalid authentication. Try it again. (Er- Authentication information does not Check that the User ID, Password, or
ror Code: XX) match the registered user. ID Number is correct.

Cannot add a temporary ID card to Temporary ID card is not expired. ❏ Delete the current temporary card
registration. (Error Code: XX) ID.
❏ Wait until the current temporary
card has expired.

A system Error has occurred on the Failure to connect or read/write to the If the error has not resolved, restore
server. Ask your administrator. (Error database server. the database. If it still hasn't resolved,
Code: XX) contact your dealer.

Failed to connect to server. Please Connection error between the device ❏ Check that the device is connected
check the network connection. and the server may occur. to the network.
It is also displayed when the token ❏ Make sure the Document Capture
does not match. Pro Server AE host computer is
turned on, and it works correctly.
❏ If the error is displayed on
Dashboard, follow the on-screen
instruction.

Cannot scan because of a client mode. Mode settings for the device is set to ❏ Switch to Server Mode in one of
Change to a server mode. Client Mode. the following ways.
❏ On device's control panel,
access to Settings >
Document Capture Pro.
❏ On device's Web Config,
access to Services >
Document Capture Pro.

❏ On the administrator's page for this

system, select the device on the
Device Management and then
click Send to send the settings
information to device.

Authentication Settings on a server is device registration does not complete On the administrator's page for this
not completed. Ask your administrator. on Document Capture Pro Server AE system, access to Device Manage-
ment and complete the settings.

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Message Cause Solution

The address of Document Capture Pro The address of Document Capture Pro ❏ Set up the address for the
Server is incorrect. Enter a correct one. Server AE has been changed. Or regis- Document Capture Pro Server AE
tered device is deleted on this system. host computer in one of the
following ways.
❏ On device's control panel,
access to Settings >
Document Capture Pro.
❏ On device's Web Config,
access to Services >
Document Capture Pro.

❏ Register the device to this system

from the Device Management on
the administrator's page.
❏ On the administrator's page for this
system, select the device on the
Device Management and then
click Send to send the settings
information to device.

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Appendix

Appendix

Ports to be used
Sender Target (Server) Protocol Port Usage
(Client)

Client Computer Document HTTP (TCP) 80*1 User, Administrator menu

Capture Pro
(Browser) HTTPS (TCP) 443*1*3
Server AE host
computer

Document Device HTTPS (TCP) 443 Authentication, usage history acquisition, use
Capture Pro restriction setting
Server AE host
computer

Document Device SNMP (UDP) 161 Device discovery, Device information

Capture Pro acquisition
Server AE host
computer

Device Document HTTPS (TCP) 443*2 Device panel display

Capture Pro
Server AE host
computer

Document SQL Server SQL (TCP) 1433 SQL server connection

Capture Pro
SQL (UDP) 1434
Server AE host
computer

Document LDAP Server LDAP (TCP) 389*4 User information acquisition

Capture Pro
LDAP (TCP) 636*3*4
Server AE host
computer

Document SMTP Server SMTP (TCP) 25*5 Email transmission

Capture Pro
SMTP (TCP) 465*3*5
Server AE host
computer

Document POP Server POP (TCP) 110*5 POP before SMTP connection
Capture Pro
POP (TCP) 995*3*5
Server AE host
computer

Document Device Epson unique 1865 Scan data and Job information
Capture Pro (TCP)
Server AE host
computer

Document Device Epson unique 2968 Computer's information acquiring response

Capture Pro (UDP)
Server AE host
computer

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Sender Target (Server) Protocol Port Usage

(Client)

Device Document Epson unique 2968 Computer's information acquiring request

Capture Pro (UDP)
Server AE host
computer

Document Device Epson unique 2968 Job information

Capture Pro (TCP)
Server AE host
computer

Device Document Epson unique 2968 Job information

Capture Pro (TCP)
Server AE host
computer

*1 The default port number. The actual port number is set to the user for the URL of the authentication system.
*2 The default port number. The actual port number is set to the control panel for the URL configuration of the authentication
system.
*3 The port number when using encryption.
*4 The default port number. If you want to change the port number, set the number that is used by the LDAP server
configuration of the authentication system.
*5 The default port number. If you want to change the port number, set the number that is used by the SMTP server
configuration of the authentication system.

Windows Services and Executable Files

Document Capture Pro Server AE starts the following Windows services and executable files.

Windows services

Classification Name Startup Type Log On As

DCPS service Document Capture Pro Ap- Automatic startup Network Service
plication Service

DCPSNWService Automatic startup Network Service

Authentication system serv- Authentication Sub System Automatic startup Local System
ice Device Service

Authentication Sub System Automatic startup Local System

Notification Receiver Serv-
ice

Authentication Sub System Automatic startup Local System

Scheduler Service

Authentication Sub System Automatic startup Local System

Dcps Receiver Service

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Executable files

Classification Name

Executed during scan JobRunner.exe

operations
ProjectRunner.exe

Document Capture Pro Server AE Work Folder

The following is the work folder for Document Capture Pro Server AE. If operations slows down due to anti-virus
software scans, you may be able to improve the situation by excluding the following folders.

Folders Description

C:\ProgramData\EPSON\DCPS\ Data storage destination, temporary

work area, log storage area

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Epson Temporary work area

\Document Capture\

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Epson\Epson Data storage area for scanner driver

Scan 2\ (Epson Scan 2)

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\ES2WorkTemp Temporary work area for scanner

\ driver (Epson Scan 2)

C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Epson\ESCNDV\ Data storage area for scanner driver

(Epson Scan)

C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp Temporary work area for scanner

\EPSONWorkTemp\ driver (Epson Scan)

Operating Environment
The administrator page for this system operates under the following client environment.

Document Capture Pro Server AE Host Computer

The following shows the system requirements for the computer being installed as the main system and the
necessary components.

Hardware
Minimum system requirements
❏ CPU: 2.1 GHz or faster processor
❏ RAM: 4 GB or more
❏ Hard disk free space: 50 GB or more (Except for database capacity)
❏ Display: 1280 x 1024 or higher

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! Caution:
❏ You cannot install this system on a computer being used for domain control.
❏ This system does not support a Multihomed computer environment. In this situation, address resolution may not
be completed for the system.

Note:
Make sure the system configuration matches the current environment, such as the network communication speed, number of
devices, number of users, and so on.

Operating system
The computer must be running any of the following Windows Server Operating System.

OS Service packs Edition

Windows Server 2012 - Essentials / Standard / Datacenter

Windows Server 2012 R2 - Essentials / Standard / Datacenter

Windows Server 2016 - Essentials / Standard / Datacenter

Windows Server 2019 - Essentials / Standard / Datacenter

Note:
For Windows Server 2016 and Windows Server 2019, you must select the Desktop Experience Server option when installing
the operating system. For Windows Server 2012 and Windows Server 2012 R2, you can install the desktop experience when
installing this system.

Operation in a virtual environment

This is also available under the following virtual environments, but performance may be degraded.
❏ Hyper-V: Versions in conjunction with a running OS
❏ VMWare: vSphere Ver.4.1, 5.5, 6.0

Required components, software

❏ .NET Framework 4.5 or later
Installed by default on Windows Server 2012 or later.
❏ Microsoft Web Deploy v3.6

Web server
The followings IIS (Microsoft Internet Information Services) versions are operated within this system.

OS Version

Windows Server 2012 8.0

Windows Server 2012 R2 8.5

Windows Server 2016, Windows Server 2019 10.0

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Database server
The following database servers are supported.

Microsoft SQL Server 2014 Express *

Microsoft SQL Server 2012

Microsoft SQL Server 2014

Microsoft SQL Server 2016

* Included in the package in this system.

SMTP server
The following shows the security methods compatible with the SMTP server.

Security Settings

Authentication method No authentication, SMTP authentication, and POP before SMTP

Encryption No encryption, StartTLS, and SSL/TLS

Directory services
This system can be synchronized with the LDAP server that manages the user account. The following services are
supported.

Service name Version

Active Directory Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows
Server 2019

OpenLDAP Ver.2.3, Ver.2.4

Client Computer
This computer accesses the system’s administrator page and user page.

Supported operating systems

Display size is 1280 x 1024 or higher and one of the following compatible browsers must be available.

Compatible browsers
Note:
You need to enable cookies and JavaScript in the browser.

Browser Version

Internet Explorer 9 or later

Microsoft Edge Ver.20 or later

Google Chrome Ver.49 or later

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Browser Version

Mozilla Firefox 45 or later

Safari 6.x or later

Specifications for the Output Files

Report files

File format

HTML
❏ File format: HTML1.1
❏ Extension: .html
❏ Header, Footer: Describes Report name, Scope and period of aggregation, Aggregate target, Reporting date and
time

CSV
❏ File format: CSV
❏ The column (field) separator is the CSV delimiter you have set in the system settings.
❏ The row (records) delimiters is a newline (CRLF)
❏ The value of each field is enclosed in double quotes (")
❏ The first line title line
❏ Character code: UTF-8 (with BOM)
❏ Content-Type: application/octet-stream
❏ File name: YYYYMMDD.csv (generated date)

Report format

Job Report / User

❏ Items that are output in HTML:
Report Name / Date range / Date / Group / Full name / Job Name / Job Result (Success and Error) / Number of
Pages / Subtotal / Total

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❏ Item that are output in CSV:

Report Name / Date range / Group / Date / Domain / User ID /User Name /Job ID / Job Name / Job Group
Name / Job Result (Success and Error) / Number of Pages

Job Report / Group

❏ Items that are output in HTML:
Report Name / Date range / Date / Domain / Job Name / Job Result (Success and Error) / Number of Pages /
Subtotal / Total
❏ Item that are output in CSV:
Report Name / Date range / Group / Date / Domain / Group / Job ID / Job Name / Job Group Name / Job Result
(Success and Error) / Number of Pages

Job Report / Scanner

❏ Items that are output in HTML:
Report Name / Date range / Date / Scanner Name / Job Name / Job Result (Success and Error) / Number of
Pages / Subtotal / Total

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❏ Item that are output in CSV:

Report Name / Date range / Group /Date / Scanner ID /Scanner Name / Job ID / Job Name / Job Group
Name /Job Result (Success and Error) / Number of Pages

Job Report / ALL

❏ Items that are output in HTML:
Report Name / Date range / Date / Job Group Name / Job Name / Job Result (Success and Error) / Number of
Pages / Total
❏ Item that are output in CSV:
Report Name / Date range / Date / Job Group ID / Job Group Name / Job ID / Job Name / Job Result (Success
and Error) / Number of Pages

History report
❏ Items that are output in HTML:
Report Name / Date range / Date / Job Result (Success and Error) / Full name / Scanner Name / Location / IP
Address / Job Name / Start Time / End Time / Duration / Number of Pages / Destination Name / File Name

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❏ Item that are output in CSV:

Report Name / Date range / Date / Job Result (Success and Error) / Domain / User ID / Full name / Group /
Scanner Name / Location / IP Address / Job Name / Start Time / End Time / Duration / Number of Pages /
Destination Name / File Name / File Name / Job Ticket No

Log file

Administrator log

Authentication log

Output destination File

File name Authentication.log

Maximum file size 20 MB

File generation specified 18

Output items Date and time Date and time of log (YYYY / MM / DD mm.hh.ss.fff)

Login destination Administrator page, user page, the operation panel

Login type User ID + password, Authentication card

Authenticated user User ID, authentication card

Authentication result Authentication success, Authentication failure (wrong

password), Authentication failure (unregistered)

Modification logs

Output destination File

File name Configuration.log

Maximum file size 20 MB

File generation specified 18

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Output items Date and time Date and time of log (YYYY / MM / DD mm.hh.ss.fff)

Function name Function name that you have defined for each operation

User ID Administrator who performed an operation, the user’s user

ID

Operation Add, delete, before the update, after the update

Settings Settings for each function item with the set value

System logs

info logs

Output destination OS event log

Output items Date and time Date and time of log (YYYY / MM / DD mm.hh.ss.fff)

Function name Function name that you have defined for each operation:
LDAP synchronization, backup, report on a regular
notification

Setting name When performing multiple periodic processing with one

function, and recording the name of each periodic process

Start / End Periodic processing start, Periodic processing end

Execution result Periodic processing at the end only, and recording the
execution results defined in the periodic process

Error logs

Output destination File

File name Error.log

Maximum file size 20 MB

File generation specified 18

Output items Date and time Date and time of log (YYYY / MM / DD mm.hh.ss.fff)

Message The error content that occurred (the value of the

Exception.Message property)

Object name Object name where the error occurred (the value of the
Exception.Source property)

Method name Method name where the error occurred (the value of the
Exception.TargetSite property)

Stack trace Stack trace when the error occurred (the value of the
Exception.StackTrace property)

Additional Information Additional error information (the value of the

Exception.Data property)

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Trademarks
❏ EPSON and EXCEED YOUR VISION are registered trademarks of the Seiko Epson Corporation.
❏ Microsoft, Windows, and Windows Server are registered trademarks of the Microsoft Corporation in the US
and other countries.
❏ Safari is trademarks of Apple Inc., registered in the U.S. and other countries.
❏ Kofax© OCR 2021 Kofax Inc. All Rights Reserved.
❏ Other product names may be trademarks or registered trademarks of their respective owners.

© 2021 Seiko Epson Corporation.

Caution
❏ Unauthorized reproduction of a part or all of this guide is strictly prohibited.
❏ The contents of this guide are subject to change without prior notice.
❏ Contact our company if you have any questions, find a mistake, encounter a missing description, and so on in
the contents of this guide.
❏ Regardless of the previous point, we will under no conditions be liable for any damages or losses resulting from
the operation of this product.
❏ We will under no conditions be liable for any damages or losses resulting from operation of this product in any
way other than described in this manual, inappropriate use of this product, or modifications performed by a
third party other than our company or our suppliers.

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