BUS 498: Internship

FALL 2022: Section 17

Internship Report on Intellier Limited

Submitted by:
Zarif Obayed
1812096030

Submitted to:
Shafquat Rafiul Alam (Sqt)
Lecturer
Department of Management

School of Business & Economics

December 27, 2022

Shafquat Rafiul Alam

Lecturer, Department of Management

School of Business and Economics, North South University

Subject: Submission of Internship Report on Intellier Limited

Respected Sir,

It has been a great pleasure in completing my internship under your guidance and being able

to submit this internship report on Intellier Limited at the end of Fall 2022. This internship

report is an overview of the knowledge & experience that I have acquired from my internship

as of now. I have tried my best to ensure that the experience of my internship is adequately

highlighted in this report. Preparing this report has given me the opportunity to reflect on the

8 weeks of internship experience that I have gained at Intellier Limited and analyse it from a

critical point of view. I thank you for being a great mentor & guide in finishing my

internship.

Sincerely,

Zarif Obayed

ID: 1812096030 Signature

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 EXECUTIVE SUMMARY

Intellier Limited is an IT Company and a sister concern of TEAM Group with the aim of

reaching the high-end standards of a global tech company. Ever since their inception in 2017,

they have been breaking major milestones annually. A few years after opening, they

developed their smart garments factory solution called “Nidle” and have been growing ever

since. But a major hurdle for them is the lack of a good platform to market their product, i.e.

their website. This report intends to highlight the duties & responsibilities of a coordinator

intern under the Business Development department of Intellier Limited, as well as the major

project of revamping the company website. It shall also provide a bird's-eye view of the

organization and its departments, as well as the solutions offered by the company. Then it

will talk about the internship experience along with the routine tasks that had to be performed

in the office premises. Samples of work, as well as images have been added in certain

sections of the report for a better view of the work being done. As the joining date was on a

Tuesday (November 1st), the first week of internship only consisted of 3 days. The internship

tenure will continue past the submission date of this report till January 31st, 2023.

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 TABLE OF CONTENTS

SL Topic Page
No. No.
1. The Purpose of the Study 5

2. Description of the Company 6

3. Company Culture 7

3. Key Solutions & Services Offered by Intellier 8

4. Overview of the Departments 12

5. Duties & Responsibilities 13

6. Learnings 15

7. Difficulties & Challenges 18

8. Expectations Vs Experience 19

9. Influence on Career Plans 21

10. Recap of My Internship 22

11. Conclusion 23

12. References 24

13. Appendix: Weekly Journals on Intellier 25

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 THE PURPOSE OF THE STUDY

When fresh graduates step into the industry, they are often faced with real-life situations that

go beyond the theories and practices which are taught inside classrooms. Even though it is

essential for students to acquire in-depth information about their chosen subjects, the

knowledge obtained from textbooks will only be put to use when students are able to connect

and apply what they have learned in their relevant work field. Working in a start-up usually

provides more flexibility and learning curve, as you have more opportunities to have a say in

the business decisions. It also provides a lot of growth potential from both the individual and

organizational spectrum, which could prove to have valuable lessons for your professional

life. Working in a start-up like Intellier Limited which began its journey 5 years ago (2017)

provides me with the opportunity to learn and get adequate exposure through which I could

apply my undergraduate learnings in the workplace, as well as improvise and adapt to

handling workplace pressure by personal judgement. This internship report has been prepared

based on my internship experience thus far at Intellier Limited. It is meant to reflect on the

lessons and experience that I gained and discuss them in different segments which focus on

several areas of my internship (e.g. routine tasks, difficulties faced, the departments, the

people, etc.) and then make an analysis of how they differ or relate with my learnings from

the undergraduate courses I took at North South University.

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 DESCRIPTION OF THE COMPANY

Intellier Limited, founded in 2017 and began operations in 2018, is an IT Service &

Consulting company and a sister concern of TEAM Group. It has the ambitious goal of being

a global technology company that helps both local and global businesses in modernizing and

digitizing themselves in order to help them thrive in the tech-driven market by offering high-

end IT solutions & services. Intellier has been helping SME businesses to achieve their

business goals via technology innovation & adoption. Intellier along with its professionals

seek to help in creating a culture of technology which would be essential for next generation

of businesses to survive the 4.0 Industrial Revolution (4IR). They intend to bridge the gap

between businesses and their IT driven goals via their expertise in software development,

application development, productivity improvement, and internet of things (IoT). As of

December 2022, Intellier has around 70 active employees working in the premises.

Fig. Company Premises

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 COMPANY CULTURE

Intellier has a lenient and friendly company culture which acts as a safe space for all

employees. At the same time, it strives to ensure professionalism as well. The company holds

several recreational activities to increase employee engagement and keep their morale up.

Some of the activities that were organized during the last two months include a cricket match,

a football match, potluck party, Victory Day special event, cake cutting, biryani feast, pizza

party, etc.

Fig. Recreational Activities Organized by Intellier

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 KEY SERVICES & SOLUTIONS OFFERED BY INTELLIER

Intellier has three dedicated business wings which are designed to cater to customers’ needs

by providing services like:

 Software & Application Development: Intellier specializes in resource

augmentation via a dedicated team to serve IT development needs such as application

development, web development, UI/UX development, or even specialized technology

i.e., IoT, AI, AR/VR, or Blockchain. Recent clients include the Payra Port Authority

& Swiss Contact.

 Business Process Management (BPM): Services like customer support, social media

management, complaint management, service provisioning or even back-office

management are offered by Intellier.

 System Integration: Intellier is a partner of top global brands to provide customers

OEM products and services like Microsoft, Oracle, Sophos & much more.

This year, Intellier had undertaken two project for the Payra Port Authority and one for Swiss

Contact. A short overview of these projects are given below:

 For the 1st project, The Payra Port Authority considered having a system that might

help them in distributing water to their all customers in an optimal & automated way.

For this, they signed a contract with Intellier Limited for the supply, installation,

testing, & commissioning of Requisition & Distribution System for Water Treatment

Plant.

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  The 2nd project involved the supply and installation of a Service Management

Software which would help the Payra Port Authority in facilitating terminal/port

operations. Both of the projects were started in June 2022 and are expected to be

completed by May 2023.

 The 3rd project Intellier undertook was for Swiss Contact in which they needed to

develop a dynamic web-based solution (web application) which would help in

presenting the South Asia Report of Swiss Contact activities performed on various

projects. The web application should be able present reports which can be viewed and

filtered by Countries, Working Areas & SDGs. This project was started in April 2022

and was completed back in August 2022.

Alongside the top-notch services that Intellier offers, one could avail some of Intellier’s

premium solutions such as:

 Nidle - Smart Garments Factory Solution

 IntelliERP - ERP Solution

 i-POS - Retail Point-of-Sale Solution

 i-CRM - Next Gen CRM Solution

 i-CMS - Intelligent Construction Management System

 i-LMS - Intellier Learning Management Solution

 i-DSS - Decision Support System

The most significant solution from the ones above is the Nidle - Smart Garments Factory

Solution. Nidle is an IoT-driven end-to-end solution for the garments/apparel manufacturing

floor, with tailored solutions for each department. It is still a work-in-progress product but is

designed to aid factories in tracking, optimizing, and digitizing their operations in real-time

dashboard, from any location, to enhance efficiency, quality, & reduce production waste.

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Nidle has won multiple awards, like ‘Best Innovation in Fashion and Apparel’ in the

Bangladesh Innovation Award 2022. It was also awarded by ‘BASIS National ICT Awards’

in 2 categories: Industrial Sustainability & IoT.

As per reports, the solution has the ability to enhance the productivity of the factory at least

by 5-10% by solving critical line balancing gap, identifying defects and prescribing the right

skill matrix required for optimum productivity of the factory. Additionally, it can reduced

DHU levels by 4-6%, reduce line balancing time by 50-75%, and much more.

Fig. Nidle Logo with the Tagline “measure.control.improve”

As of December 2022, Nidle is implemented in one company so far i.e., 4A Yarn Dyeing

(another concern of TEAM Group). After the implementation of Nidle, 4A Yarn Dyeing saw

several improvements such as increase in factory productivity, reduction in DHU level,

reduction in line balancing time, savings in input-man labor cost, etc. Similarly, Intellier

plans to expand the sale of Nidle as the solution develops and becomes better with the

passage of time.

Fig. Nidle Dashboard

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Another concern of TEAM Group, Twelve Clothing, uses the Point-of-Sales solution offered

by Intellier i.e., i-POS. This has helped them in making several gains from a business

standpoint, including a 70% jump in customer satisfaction

Some of the clients with whom Intellier has worked with over the years are listed as follows:

Fig. Intellier’s Clients

Intellier’s technology partners are listed below:

Fig. Intellier’s Technology Partners

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 OVERVIEW OF THE DEPARTMENTS

TEAM Group is a large conglomerate and has multiple divisions which cater to different

industries like RMG, real estate, pharmaceuticals, IT, etc. Intellier is basically the IT division

of TEAM Group. In order for business operations to be functioning smoothly, Intellier has

multiple departments under which specific tasks are carried out:

 Development

 Business Development

 Accounts & Finance

 HR & Admin

 Learning & Development (L&D)

 IT & Infrastructure

 Support

My internship placement at Intellier Limited was in the Business Development department as

a coordinator intern. This department focuses on the expansion of business, attracting new

clients, as well as retain existing customers. The Business Development department is further

divided into 3 sub-departments, each of which cater to (i) Offshore, (ii) RMG, and (iii) BPO.

The 3 sub-departments have 3 heads, Offshore is handled by Shuvo Tamzid Iqbal, RMG is

handled by Sk. Zahid Hossain, and BPO is handled by Ashequr Rahman.

The Chief Operating Officer (COO), Saeed Ahmed, is my direct reporting manager and I get

most of my tasks from either him, Mr. Iqbal, or Mr. Hossain. My interactions with Mr.

Rahman are minimal and so far I haven’t received any tasks from him. A point to note is that

Mr. Iqbal (Offshore Head) and Mr. Ahmed (COO) are both alumni of North South University

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along with several other employees as well, which gives me a sense of comfort and

belongingness as I am working under seniors who graduated from the same university as me.

DUTIES & RESPONSIBILITIES

Intellier has a workplace that could be best described as a mix of casual and formal. In short,

it is a friendly workplace with professionals who are ready to guide interns and newcomers

into the corporate life with valuable experience. Interns at Intellier are mostly given tasks

which are relevant to their field. I joined in as a coordinator in the Business Development

department and was immediately assigned to a challenging project which was to revamp our

current company website by preparing written content.

For an IT Company, the first impression that somebody would get from them would be

through the official website, which is why it is essential to have a modern, sleek, and

descriptive website with easy accessibility that captures the attention of clients. Despite our

company having a good amount of accomplishments, our present website lacks any sort of

content to showcase such accomplishments. ‘Nidle’ alone has a lot of documentation from

which appropriate content could be compiled to market the product in our website.

My main project for the duration of 3 months as discussed earlier would be to compile &

write content to make our website more descriptive and SEO (Search Engine Optimization)

friendly by embedding popular keywords into our website. As of now, the word doc in which

I am compiling our website revamp contents has exceeded 12,000 words and there are still

some sections left to cover. I am also engaged in other miscellaneous tasks, like using Canva

to create email templates, case studies, and few concepts for our website revamp. Soon

enough, the template we selected for building the new website will be purchased and then

actual work can commence. I shall work in building the website since it will be on the basis

of a WordPress template which features drag and drop options that require no coding.

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Additionally, I also help out senior colleagues with word, excel, and other forms of

documents. Some of these works are illustrated below:

Fig. Examples of my work done on Canva & MS Word

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 LEARNINGS

My internship tenure at Intellier Limited has provided me with a significant learning

experience which would help me in adjusting to the professional life. The various sorts of

skills that I have learned from my internship experience are:

 Punctuality: This was a big hurdle which I had to overcome by adjusting to my

office timings. The standard office timings at Intellier was from 9 AM - 6:30 PM,

around 9 hours and 30 minutes which was far longer than any academic day that I

have experienced. While my undergraduate classes were short and flexible as we

could pick our own time schedule, our office timings were rigid and long. After

COVID, my sleep schedule was broken due to which I would usually stay up the

whole night and then sleep during the morning and afternoon. This was fixed after I

was forced to adjust my sleep schedule according to my office timings as I had to get

up around 7:30 AM to get ready and leave for office, which is located in Uttara while

I live in Khilkhet. Also I learned to manage my tasks adequately as I preferred to

finish them well before the specified deadlines, or else additional tasks being assigned

could create a large backlog and make it difficult to focus on finishing pending tasks.

 Communication: Prior to joining Intellier, my communication skills were

significantly degraded over the past 2.5 years after the lockdown since I spent most of

my days at home which made me feel nervous while talking to other people. I felt

nervous even during the day of my interview, but the friendly and welcoming

atmosphere of our office boosted my confidence in talking to various sorts of people

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 in both formal and casual conversations which was further improved after getting

acquainted with most of my colleagues at office. My phobia of picking up calls from

unknown numbers also subsided as I adjusted to attending phone calls regularly,

mostly from colleagues who were away from the office premises.

 Office Applications & Other Tools: During my internship tenure so far, I have

worked with various MS Office applications which I am already accustomed to such

as MS Word, MS Excel, & MS PowerPoint. Although I had good command over the

mentioned applications prior to my internship, my work experience only improved

upon them even further. In Word, I started using more functions such as headers,

format painter, gridlines, ruler, navigation pane, etc. to keep a more uniform and

professional word documentation. In Excel, I learned to use more formulas and

functions such as the “=SUM()” function and also use combo charts to create better

illustrating charts. Additionally, I started using new applications like Microsoft Visio

& PowerToys after receiving guidance from a senior colleague. Learning Microsoft

Visio has been beneficial for me as I can use it to create various diagrams and flow

charts for my organization. PowerToys is useful for extracting text from images

which would otherwise prove to be time consuming if I had to type them down

manually. I started using Canva more often for office work which familiarized me

with advanced features like adding URLs to icons, using transparency, etc. I also got

access to Canva Pro thanks to a colleague which opened up the range of toolsets even

more.

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 Fig. Work Done on MS Excel & Visio

 Problem Solving Skills: Working in a start-up like Intellier exposed me to real life

challenges and granted me the ability to make positive impacts to the organization. I

often aid colleagues in tasks where I could provide relevant input in order to boost our

productivity.

 Pressure Handling Ability: There are several times when I had to manage multiple

tasks at once and also finish them before the stipulated deadline. As I got more used

to it, I became more competent in handling pressure and finishing multiple tasks on

time.

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 DIFFICULTIES & CHALLENGES

Adapting to a professional workplace albeit as an intern still came with several difficulties

and challenges. Mentioned below are some of the difficulties I encountered throughout my

internship tenure and how I overcame them:

 I had faced difficulties with utilizing some programs as well as their features which

were alien to me. My colleagues were always there to help me whenever I struggled

with a task. For example: A senior Business Analyst, Md. Atiqul Islam, has helped me

with several programs like MS Word, MS Visio, PowerToys, and other tools which

has certainly helped me in developing my skills.

 As someone who could be described as an introvert, spending hours in an unfamiliar

setting, and engaging with strangers felt uneasy to me at first. But the welcoming

attitude of everyone at our workplace encouraged me open up and start talking to

everyone. In a way, I could state that Intellier’s welcoming atmosphere has moulded

me into someone who is able to speak more freely with people.

 At times, I was assigned with new tasks when I was already occupied with finishing

another task. This felt quite challenging at first, but I quickly adapted to organizing

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 my work. I used the official weekly task list to track my pending work, which also

made my work schedule more efficient as I could allocate specific time for each task

and divide my work accordingly.

EXPECTATIONS VS EXPERIENCE

As an undergraduate student, I had some preconceived notions about how working in a

professional organization would be like and what would be expected from me. But after

joining Intellier, the reality turned out to be quite different from what I thought it would be

like prior to joining. Here is a quick summary of how things transpired vs my assumptions:

 Just like a lot of other people, I also believed that interns essentially had to run

errands for other people at work and weren't given any significant work which would

provide us with proper learning experience. In fact prior to joining Intellier, I had

done 2 weeks of internship at Modhumoti Bank Limited which turned out exactly like

my expectations i.e., run errands for others. Hence, I didn't foresee learning much

throughout my internship tenure. In contrast to the rumors about internships, my boss

and the seniors made sure I had the chance to pick up new skills while I worked with

them. On my orientation day, I spent several hours in TEAM Group’s office (in the

same building as Intellier) after which I moved to Intellier’s office around 4 PM.

Before the day ended, the COO, Saeed Ahmed, introduced me to the organization and

then told me in his room about what would be expected of me during the 3 months of

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 my internship. During the 2nd day, or my first working day, the Head of Business

Development (Offshore), Shuvo Tamzid Iqbal, provided me some brochures about

Intellier and Nidle which would help me to get a better idea of the organization.

 I also assumed that interns usually wouldn’t be involved in major projects and work

procedures, partly thanks to my previously mentioned experience at Modhumoti

Bank. But this turned out to not be the case as I was assigned as the project manager

and content writer for Intellier’s revamped website (which at the time of the report

still hasn’t been launched), I also had to collaborate with the UI/UX designers to

make wireframes for the website pages and explain how each content should be

placed. Initially we weren’t sure if Intellier and Nidle would have their own separate

websites, but eventually we went with creating a new website for Intellier which

would have everything for Nidle as well. Alongside my major project, I also did other

miscellaneous tasks which didn’t feel like running errands.

 Another notion I had was that interns are viewed as insignificant by the full-time

employees in an organization, but my experience at Intellier was completely the

opposite. I was treated with utmost respect by everyone and many colleagues aided

me in my tasks. As mentioned in the “Difficulties & Challenges” section, Md. Atiqul

Islam who is a Sr. Business Analyst guided and helped me overcome several

difficulties when it came to the use of certain applications.

 I didn’t expect my academic learnings & knowledge to aid me during my office work,

as most things learned at universities aren’t usually applied in the workplace.

Although most of my academic learnings were not utilized, my frequent academic

report writing has helped me in maintaining professional documentation standards and

courses like BUS 251 (Business Communication) reminds me of the importance that

positive language has in a workplace.

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 INFLUENCE ON CAREER PLANS

As my first professional employer, Intellier Limited has provided me with a hands-on

experience of how corporate world works. I have always been interested with working in an

IT/electronics company regardless of the field of work in the company, I had Multimedia

during high school which further enhanced my interest in the IT field. Since I am a content

writer/creator, my major in Human Resource didn’t play much of a role during my work.

After working in Intellier Limited, I find that content creation aligns greatly with my interests

and hence I shall try to join an organization which gives me the chance to showcase my array

of skills which I am passionate about i.e. content creation.

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 RECAP OF MY INTERNSHIP

It has been almost two months since my internship tenure started at Intellier, and I have

contributed in numerous ways. But our website revamp project still has some ways to go

before it sees the light of the day. Nonetheless, I’ve been able to contribute in significant

areas which would help the organization, some of which are listed below:

 Content Writing (with SEO friendly keywords)

 Concept Creation (using Canva)

 Documentation (website revamp content documentation, project completion

certificates, CV conversion to World Bank format, etc.)

 Helping Other Employees (i.e., fellow interns and trainees)

After the short recap of my internship tenure at Intellier, if I had to redo my internship then

these would be the following things that I would do:

 Join stand up meetings on a daily basis to get an idea of everyone’s progress, at the

same time share my progress as well. It wasn’t required for me to attend stand up

meetings and hence I skipped them except in a couple of occasions.

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  I would make sure to carry my diary with me in every meeting in order to log every

detail so that I don’t miss any detail.

 I would have suggested selecting a website template right at the beginning of my

tenure so that website development could be faster while simultaneously

documenting the contents instead of documenting first and then selecting a template.

CONCLUSION

To conclude this report, I must share my gratitude with Intellier Limited for giving me the

chance to represent their organization as working for them has provided me with a first-hand

experience of a professional setting. The two months of experience that I have gained at

Intellier so far has not only helped me in growing as a professional, but has also instilled

confidence in my conversational abilities and aided in enhancing other technical/soft skills. It

has also helped me in getting a clearer picture of my career plans, goals and field of interest.

Due to my internship, I have been able to navigate through unexplored aspects of my

personality and character which has definitely upgraded me in not just my professional

manners but casual manners as well. I would once again thank Intellier Limited for providing

me with an internship opportunity at their organization and wish them along with the rest of

TEAM Group success in the future.

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 REFERENCES

Intellier. (2021). Inspiring Digital Business. Retrieved December 22, 2022, from

https://intellier.com/?page=about-us

Intellier. (2021). Our Solutions. Retrieved December 22, 2022, from https://intellier.com/?

page=solutions-details

Intellier. (2021). Nidle Smart Factory Solution. Retrieved December 22, 2022, from

https://intellier.com/?page=nidle-stories-details

Intellier. (2021). POS Solution for Twelve. Retrieved December 22, 2022, from

https://intellier.com/?page=pos-stories-details

TEAM Group. (n.d.). Intellier Ltd. | TEAMGROUP. Retrieved December 22, 2022, from

https://teambd.com/industry/it/intellier/

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 APPENDIX: WEEKLY JOURNALS ON INTELLIER

[NOTE: Only Journals 3-10 are included since the first two journals were on Modhumoti

Bank.]

Weekly Journal #3 (1st November – 3rd November 2022)

Day 1 (1st November):

Today was my orientation day at Intellier Limited, which started off at TEAM Group’s head

office around 9 AM (located in the same building as Intellier Limited). During the

orientation, me along with the rest of the new employees were briefed about the company’s

policies and practices. We were introduced to the company’s T&C about usage of internet

through work PC, a bit of discussion about supply chain, pre-audit and audit through 3

briefings by 3 different employees. After several hours at TEAM Group’s head office, I

arrived at Intellier Limited around 4 PM. Upon arriving, I was guided to my desk which was

right in front of the COO’s office room. Shortly after, the COO arrived and I spoke to him in

his room. He spoke about his expectations from me and tasked me with preparing content for

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a brand-new webpage for Intellier’s smart garments factory solution i.e., NIDLE. To close off

the day, I had a little chat with one of my senior colleagues about corporate life after which I

took my leave.

Day 2 (2nd November):

For my 2nd day at Intellier, I was told that would have to collaborate with my seniors in

preparing written content as well as research in choosing a template for the new website. I

have to pitch a plan to develop a website that is not only sleek and modern, but also user

friendly and integrated well with the rest of TEAM Group’s concerns. Me and my senior

colleague in charge of preparing content then met with the CTO who is in charge of

designing NIDLE’s website after we choose a template. We would be looking at templates

which are available at OceanWP mainly along with some at themeforest.net as well. In the

meantime, my company email ID was being set up and afterwards my own company

signature was set. Then the Head of the Business Development department got in touch with

me and sent me some brochures through email about company profile, Odoo CRM-ERP

brochure, NIDLE presentation, etc. I also had to do some research about competing smart

garments factory solutions which were similar to NIDLE and see what they were up to in

order to gain ideas.

Day 3 (3rd November):

On Thursday, we went to a cricket match organized by the company for the first 3 hours.

There were 2 teams, Team BLUE and Team RED. I was on the losing team i.e., Team RED.

We then returned to office around 11:20 AM. After freshening up, I got back to work and

found a few more websites which were about smart garments factory solutions and featured

content about real-time QMS, shop floor control system, smart line, machine inventory, etc.

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(ex. ResQ, BlueCherry). I also met another intern who is a graphics designer and joined a day

after me with whom I discussed a bit about video editing using programs like Sony Vegas

Pro. I was also tasked with preparing an email design to present the award Intellier received

at the BASIS National ICT Awards 2022 so that we could brainstorm and finalize the content

for next week.

Learning Lessons:

This was my first experience at the corporate world and hence I got a good glance at how

things work in a corporate sphere. I understood a bit of Intellier Limited and TEAM Group’s

operations along with collaborating with my colleagues when under taking a project. My first

2 days of the week were spent at Modhumoti Bank Limited and I learned nothing new in

those 2 days, hence I did not include them for this week’s journal.

Observations:

The atmosphere at Intellier Limited is very different from that at Modhumoti Bank Limited as

the former tends to have a semi-formal or casual culture among colleagues while the latter is

very formal. I also have my designated desk with my own company email and an ID card

which I will receive next week, as opposed to the bank where there was no formal

designation for me. Although my seniors at Modhumoti Bank were very friendly and

supportive, I never felt comfortable in working at a banking environment. That changed when

I joined Intellier Limited as the workplace tends to be quite friendly with less pressure, not to

mention that unlimited refreshments like coffee are available which keeps me active in the

workplace.

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Weekly Journal #4 (6th November – 10th November 2022)

Day 1 (6th November):

I started off the week by making a draft of the email about the award Intellier received at the

BASIS National ICT Awards 2022 for NIDLE that was requested by my senior colleague.

Then I proceeded to prepare more content for NIDLE’s brand new website. I continued the

day with miscellaneous tasks, as well as helping a fellow intern with Adobe After Effects.

Day 2 (7th November):

For my 2nd day of the week, I made appropriate revisions to the email draft that my senior

colleague requested earlier. Later in the day, I had a meeting with 2 of my senior colleagues

from the Business Development department to discuss about preparing NIDLE’s content and

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choosing a potential website template. The discussion involved a bit about the solutions,

features, and benefits which NIDLE would provide to garments manufacturers. We also

discussed about how NIDLE would help in identifying areas of improvement like efficiency,

NPT (non-productive time), production bottleneck, rejection reduction, productivity, data

accuracy, decision making, automatic data recording, etc. I once again helped my fellow

intern who had joined a day after me by setting his company signature for his company email

since I had figured out the coding process and edited the HTML code to set it for him.

Day 3 (8th November):

On Tuesday, I started off by sending some details of a pre-proposal meeting from a proposal

data sheet to my senior colleague’s WhatsApp at his request. Then I got a pretty large task

where I had to compile a project completion certificate file based on a project datasheet file, I

managed to finish 8 out of 23 certificates in the day.

Day 4 (9th November):

I managed to finish off 23 out of 23 project completion certificates based on available

documents, but some details were still left blank due to lack of information in some fields.

Then I worked with a senior colleague in finalizing the NIDLE email template. I also took

help from another senior colleague to convert the email template created in Canva to an

HTML format in order to create an email campaign. We also had a tiny pizza party at the end

of working hours (around 6:30 PM).

Day 5 (10th November):

In the last day of the week, I had to check a list of CVs for BBS Tender by cross checking

with the job requirements. I was also briefed by a colleague on preparing a flyer for Team

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Pharmaceuticals Ltd. I continued the rest of the day on making arrangements to the CV for

BBS Tender file.

Learning Lessons:

My 2nd week at Intellier Limited provided me with even a better learning curve than the first

as I was tasked with more responsibilities. I also got to know the team and my colleagues

better, which will only improve in the weeks ahead. The company culture as described is

friendly

Observations:

One key observation about Intellier Limited’s company culture is that one day seems to be

festive every week no matter what. The last week (Thursday) involved a cricket match being

played while this week had a pizza party (Wednesday), the next week will have a Potluck

party on Monday.

Weekly Journal #5 (13th November – 17th November 2022)

Day 1 (13th November):

Started off the first day by converting the finalized NIDLE email template into a

“sendinblue” email campaign, for which I had to make multiple revisions in order to

compress images and downgrade some elements as well. Since the potluck party was to take

place the next day, I was tasked with bringing mixed green salad. I also started working on

the flyer for Team Pharma which was requested by a senior colleague. To end the day, I

scheduled a meeting at 11 AM - 12 PM for Monday to discuss about Intellier’s website

revamp and managing our social media handles.

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Day 2 (14th November):

Our meeting was postponed even though the timing didn’t clash with the potluck party timing

(i.e., 12 PM - 1 PM). We eventually had the meeting around 4:30 PM which went on for

around 2 hours and included a basic structure of the written content for the revamped website.

I also worked with a colleague in order to explain the changes I made to the CV for BBS

Tender file last Thursday.

Day 3 (15th November):

Started working on the website revamp content on a word document and finished about 4000

words for the day, a big chunk of the content was prepared in advance for NIDLE and hence

managed a large word count.

Day 4 (16th November):

Resumed from where I left off in the last day and continued to work on the website contents

for most of the day. Did some additional tasks like sorting a tender list for a senior colleague

and also sorting completed projects into 3-word docs to classify them into different categories

based on a project profile doc. Ended the day by bringing the total word count to around 5000

words and had a meeting with the COO regarding the progress of my work. The COO also

spoke about working on presentations sometime next week.

Day 5 (17th November):

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Made some further edits into the completed project docs and also worked on the website

content although progress slowed down due to the need of necessary brochures to derive

information about the sub categories.

Learning Lessons:

As the weeks go by, my responsibility increases as well. I’ve been tasked with creating the

entire content skeleton for Intellier’s revamped website. I’ve been attending meetings in the

COO’s office room as well which provides me with valuable lessons. I’ve also learned new

ways of formatting text in MS Word through guidance from a senior colleague.

Observations:

This was yet another festive week as the potluck party was held on Monday, with the heads

of TEAM Group being invited to the feast as well. Another event is being planned next week

due to the joining of a new high-level employee at TEAM Group. Intellier’s festive culture

seems to be taking an effect on the rest of TEAM Group as well.

Weekly Journal #6 (20th November – 24th November 2022)

Day 1 (20th November):

The first significant task of this week was to paraphrase a document from second person

point of view to a third person point of view. Then I continued on to make further edits into

the website content doc file and breached 8000-word count. Most of the remaining day was

spent working on the website contents.

Day 2 (21st November):

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Started off with resuming my work from where I left off and reached 8500 words. Later, my

boss requested me to prepare a concept / mock up for the revamped website landing page. I

prepared a small concept using Canva by making a website header concept from scratch and

some glow ups including the use of more suitable fonts. Then I made a comparison between

before (current website design) and after (concept). I also made a 5 second animated video of

the design.

Day 3 (22nd November):

Took the day off and went to the university campus where I met my present BUS 498 faculty

and another faculty from last semester who took BUS 251 for me. Based off our office’s

WhatsApp group chat and shared videos/images, there was less work in the day as everyone

was busy watching a World Cup match between Argentina & Saudi Arabia.

Day 4 (23rd November):

As usual, I started by working on the website contents and ended up reaching over 9300

words in the day. Then I sat for a short meeting with my boss (COO) and another senior

colleague where we discussed about fixing a timeline for the website development and about

finally launching the NIDLE email blast without the emails being filtered as “SPAM” by

consulting with one of the IT technicians on next Tuesday (29th November) when my senior

colleague who is working with me will be back from his India trip.

Day 5 (24th November):

The last day of the week didn’t include much work for the website contents. But instead, I

worked with my fellow graphics designer intern to design a poster for a social media post

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about the FIFA World Cup. Since the airport road was going to be closed around 6 PM, we

decided to leave an hour early to close off the week.

Learning Lessons:

Not many learning lessons to take notes as most of the work done this week was pretty much

the same as that of the last week. Aside from creating the website concept, nothing new or

different was done in the week. But I got to know about the leave policies of the company

since I took a leave on Tuesday, including how many days of leave are allotted per year for

each employee and how to formally apply for the leave.

Observations:

This week was a little relaxing as I took a leave on Tuesday. But nonetheless the festive

atmosphere remained as everyone was in the mood for football and even our office group

chat is pretty casual with everyone discussing about their favourite team.

Weekly Journal #7 (27th November – 1st December 2022)

Day 1 (27th November):

Reached a milestone in the first day of the week, by finally breaching the 10,000-word mark

for the website contents document. Made a bit of a rough estimation for the website revamp

timeline, with website designing starting from December 4th and to have an alpha version

ready by December 22nd (last working day before Christmas). Also worked for my senior to

convert the CV for BBS Tender file from before into a World Bank format.

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Day 2 (28th November):

Converted the costs of some projects from BDT to USD (28th November rate: $1 = ৳102.27)

in a word doc file. Sat for a meeting with the COO and two UI/UX developers, we would

have to figure out a wireframe for the website and that I should have 5 concept pages with

written contents ready by Wednesday (30th November). I managed to design a concept with

contents for Nidle’s page within the day.

Day 3 (29th November):

For this day, I spent most of my time in creating the concepts and managed to design 2

additional pages for Business Intelligence and i-POS (Point-of-Sale). I also sat with my

fellow graphics designer intern and gave some inputs/opinion about his work.

Day 4 (30th November):

This day was the deadline for completing 5 mock-ups/concepts and I finished the remaining

two by the end of the day. The last two were about Pharma ERP and Planning Solution

(similar to FastReactPlan by Coats Digital). I uploaded all the 5 concepts along with raw

word doc for each of them on my Google Drive folder and shared it with my project

colleagues in our WhatsApp group along with instructions.

Day 5 (1st December):

The first thing I did was to share the same folder which I uploaded on Google Drive to

Microsoft OneDrive with my official e-mail ID and shared it with my colleagues like before.

Around 10:34 AM, I sat for a meeting with a senior colleague and also the same two UI/UX

developers as well as another intern. I received some feedback about the concepts and what

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sort of changes would be required for the written, along with other inputs for the UI/UX

developers. We would have another meet up during the middle of next week (i.e., Tuesday,

December 6th) before ultimately presenting a pitch to our COO in the next Thursday

(December 8th). Also worked on designing a diagram in Microsoft Visio.

Learning Lessons:

This week had a lot of work load and felt like an actual workplace instead of a regular

internship. Could be described as the first time that I felt pressure during the creation of

contents within 2.5 days. So pressure handling in the workplace is another element that I am

learning and adapting to. I also started to learn using new tools like Microsoft Visio which I

never used before due to the guidance of a senior colleague.

Observations:

I observed that Sundays usually have fewer people in TEAM Group’s lunch area, which is

due to the fact that Intellier’s offshore team has a holiday on Sunday along with entire TEAM

Sourcing. They have office on Friday while Saturday and Sunday are off.

Weekly Journal #8 (4th December – 8th December 2022)

Day 1 (4th December):

Started the week by making the recommended edits which were suggested by my senior

colleague for the NIDLE page. Then I used some keyword planner tools to embed popularly

searched words for the relevant fields in order to make the website contents SEO (Search

Engine Optimization) friendly.

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Day 2 (5th December):

Sat for a meeting with our COO, the two UI/UX designers, and well as another senior

colleague to discuss about how we’ll proceed with the website development. Continued to

make additional edits into the website contents.

Day 3 (6th December):

Helped a fellow business analyst intern with creating a combo chart (mix of bar and line

graphs) in excel. Then I made appropriate changes to make the contents of 4 pages (NIDLE,

Business Intelligence, i-POS, and Pharma ERP) more SEO friendly. I sat for short meetings

with one of the UI/UX designers and the senior colleague from the meeting earlier this week

to discuss about choosing a theme for our website, we ended up with selecting a theme based

on popular vote amongst us. There were also a lot of absences during this day.

Day 4 (7th December):

Took a leave on Wednesday due to a family invitation, but I kept a communication line open

with our UI/UX developers through WhatsApp in order to help them out if they have any

inquiries about the provided contents. They inquired a couple of times about whether to

exclude some contents or not since some sections might get a bit too bloated with written

contents.

Day 5 (8th December):

Started off the final day of the week by liaising with the UI/UX designer from earlier, and he

demonstrated a sample of a working website page he designed based off the selected theme. I

took some time off from my work and helped my fellow graphics designer intern when he

was designing ID cards off an excel database by telling him where to place each information.

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To close off the week, we hosted a football match at 6:30 PM on the same ground where we

played cricket back in November 3rd. The match was played between Team Brazil Supporters

& Team Argentina Supporters, where I played as a goalkeeper for Team Argentina

Supporters. The match ended with 4-3 in favour of Team Brazil Supporters.

Learning Lessons:

There weren’t any significant learning lessons worth mentioning during this week other than

getting a first-hand look at the development of our new website. I saw a bit of how the

elements are placed to create the website page from our UI/UX designers. Since we have a

very short time for reaching the target of launching the revamped website, I’ve uploaded the

12,000 words worth of content compiled so far instead of delivering individual pages into our

OneDrive folder.

Observations:

Tuesday (Day 3) had some significant absences, including the HR & Admin head, Chief

Operating Officer (my boss), and a senior Business Analyst along with a few others. This was

one of those days where the office felt vacant.

Weekly Journal #9 (11th December – 15th December 2022)

Day 1 (11th December):

Started the week by working on paraphrasing a document about the functional requirements

of a MIS software and converting the document from active to passive voice. Then I sat down

with the UI/UX designer and demonstrated a sample website page made from a demo version

of the template we selected to our boss (COO). After this, we received feedback about the

changes that are required along with other suggestions.

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Day 2 (12th December):

I added and paraphrased more written website contents under the “Office Productivity

Solutions” section. Later in the day, I sat for a meeting with our HR Manager and 3 other

newcomers where she assigned us to organize a short event in our office on December 15 th

(Thursday) in order to commemorate Bangladesh’s Victory Day (December 16th). After that

meeting, me and the 3 other newcomers met to discuss how we will frame the event.

Day 3 (13th December):

I converted additional CVs in World Bank format for a senior employee, then I also

volunteered to help my fellow graphics designer intern by providing him some suggestions in

designing a certificate of appreciation. Then I sat for a short meeting with 2 colleagues to

discuss about the website contents, especially about the “Case Studies” section where they

could aid me with additional contents. In an unfortunate case, the UI/UX designer I was

collaborating with was on a sick leave from Monday onwards which could hamper our

progress. I also informed my boss at the end of the day that we needed to purchase the

website template to commence actual work, for which he told me to collect a purchase

requisition form and get it signed by him.

Day 4 (14th December):

I collected a purchase requisition form for purchasing the website template and filled the

necessary information, after which I got it signed from my boss (COO). I was also called by

my boss to assist two colleagues in writing a case study on the implementation of “Nidle

Smart Garments Factory Solution” in 4A Yarn Dyeing Ltd. and how it impacted the company

in a positive way.

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Day 5 (15th December):

Today was the day when we would have our Victory Day short event. So, I got in touch with

the other newcomers who were organizing the event in order to make sure everything is on

track. Shortly after lunch, we did a rehearsal on singing the song “Amra Korbo Joy” with the

other newcomers in our office roof as we needed to sing during our group chorus. The event

started around 5:45 PM and lasted a bit over an hour.

Learning Lessons:

On this week, I got an idea of how to request for the purchase of goods/services for our office

by collecting a purchase requisition form after discussing with my boss about purchasing the

website template.

Observations:

One of our UI/UX designers had to work from home since Monday due to his serious back

pain, which had slowed down our website work substantially as coordination proved to be

difficult. Other than that, the week ended in a joyous manner with the Victory Day event.

Weekly Journal #10 (18th December – 22nd December 2022)

Day 1 (18th December):

To start off the week, I resumed my work on the Case Study and made appropriate

adjustments after receiving feedback. Additionally, I was assigned to update our company

profile in review sites like “goodfirms.co” and other similar sites by adding our details as

well as work portfolio.

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Day 2 (19th December):

My fellow graphics designer intern had some confusion regarding the solutions and services

that our company was offering, due to which a senior colleague requested me to explain the

graphics designer intern about his queries. I sat down with him in order to give him an

overview of the company and clear out his confusions to the best of my ability. I was also

tasked with creating a Christmas themed email text by Thursday.

Day 3 (20th December):

I attended a short meeting with two colleagues to discuss about adding our company profile

to review sites for which I was assigned on Sunday. We were faced with some issues on

particular sites like goodfirms.co, where we couldn’t directly upload videos into the website

and instead had to link a YouTube URL to showcase videos in our profile. Due to this, I

requested that we create a YouTube channel for our company to which I was granted the

permission. After creating the YouTube channel, I uploaded the past videos of our company

in order to link them into the review sites. I also had to compile the logos of some of our

clients to add them into our portfolio.

Day 4 (21st December):

Today I did a bit of work on Microsoft Visio to make some edits on a diagram of software

architecture for a GRS platform. I also wrote the Christmas themed greeting email which was

to extend our wishes to the email recipients as well as promote the company and our services.

The office was also quite empty today.

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Day 5 (22nd December):

I received feedback for the Christmas email text so I made some appropriate changes as

needed and then submitted the final version. I also wrote a short description for our football

match video from the first week of December. There was also a biryani feast at office today

which was organized by football fans of Argentina for the occasion of the World Cup victory.

Learning Lessons:

This was the first time that I got to handle one of our company’s social media handles, that

too one that has been created by myself. I tried my level best to make our YouTube page look

as professional as possible by filling the “About” section with appropriate written content and

links to our website/other social media sites to spread the reach.

Observations:

On Wednesday, the office felt empty as there were a good number of absences as well as

people leaving early after lunch which was odd. It didn’t seem like there was any special

occasion or meeting for which they would leave.

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