Crsafp Mental Wellness Program Handbook
Crsafp Mental Wellness Program Handbook
OVERVIEW 1
BACKGROUND 3
RATIONALE 8
STATEMENT OF NEED 9
TARGET 14
GOAL 14
TIMELINE 14
PROJECT EXECUTION 16
SERVICES 20
PROJECT REQUIREMENT 25
1
THE CRSAFP MENTAL WELLNESS PROGRAM
OVERVIEW
It is the aspiration of the Civil Relations Service Armed Forces of the Philippines
to deliver successfully its role in winning people’s hearts and minds through the conduct
of Information Support Affairs and Civil Affairs. The CRSAFP prioritizes the mental well-
being of its personnel due to the unique challenges and stresses they face in
establishing positive relationships between the military and civilian communities. The
significance of the CRSAFP Mental Wellness Program lies in its potential to positively
impact the well-being and operational readiness of the personnel in serving the
community.
on the intervention and prevention of Mental Health issues among CRSAFP Personnel.
approach towards building a culture where mental health and well-being is just a click
away.
2
BACKGROUND
Numerous works of literature have claimed that military service is one of the
most stressful jobs in the world. Physical demands, workplace dangers, environmental
factors, and the possibility of suffering personal harm or injuring someone else for
whom the worker bears direct responsibility are some of the stressors in military
service.1 Consequently, the increasing number of suicide and "amok" incidents among
military personnel in the first quarter of 2023 post-pandemic prompted the Civil
Relations Service Armed Forces of the Philippines to take proactive steps to prevent
According to the World Health Organization, one of the biggest global crises in
generations is the COVID-19 pandemic which has had severe and far-reaching
repercussions for health systems, economies, and societies. As people grapple with
these health, social and economic impacts, mental health has been widely affected. A
significant number of people became more anxious; but for some COVID-19 has
anxiety or post-traumatic stress. And there have been worrying signs of more
2
widespread suicidal thoughts and behaviors, including among health care workers.
1 Johnson, Simone. (2023). The Top 10 most and least stressful jobs. Business News Daily.
2 World Health Organization. (2022). The impact of COVID-19 on mental health cannot be made light of.
https://www.who.int/news-room/feature-stories/detail/the-impact-of-covid-19-on-mental-health-cannot-be-
made-light-of
3
Some groups of people have been affected much more than others such as the
soldiers who faced extended duties and missions and were separated from their ailing
family members due to Covid-19 protocols. They have been left vulnerable to social
isolation and disconnectedness which can fuel feelings of anxiety, uncertainty, and
loneliness which leads to affective and behavioral problems. According to the data of
WHO, for some children and adolescents being made to stay at home may have
increased the risk of family stress or abuse, which are risk factors for mental health
problems. Women have similarly faced greater stress in homes, with one rapid
assessment reporting that 45% of women had experienced some form of domestic
violence, either directly or indirectly during the first year of the pandemic.
While mental health issues and needs have risen during the Covid-19 pandemic
and even post-pandemic time, mental health services have been severely disrupted.
This was especially true early on in the pandemic when staff and infrastructure were
often redeployed for COVID-19 relief. Social measures also prevented people from
accessing care during the peak of the pandemic. And in many cases, poor knowledge
and misinformation about the virus fueled fears and worries that stopped people from
seeking help.
For AFP personnel who were exposed to the frontline, there is also a greater
risk of mental health issues. It may be the cause of the increased cases of anxiety,
4
Moreover, aside from other mental health issues, Amok is also a common issue
that has already claimed the lives of military personnel. Running Amok is a psychic
sometimes referred to as simply amok (also spelled amuck or amuk), which is derived
from the Malay word amuk, meaning "mad with rage" (uncontrollable rage). In a typical
case of running amok, a male who has shown no previous sign of anger or any
inclination to violence will acquire a weapon and, in a sudden frenzy, will attempt to kill
also related to dissociative disorders or fugue states where an individual will have
difficulty recalling the event of a certain disruptive behavior (Durand & Barlow, 2013).
Amok episodes of this kind typically end with the attacker being killed by bystanders or
committing suicide.4 While Suicide is death caused by injuring oneself with the intent to
die. A suicide attempt occurs when a person causes harm to themselves with the goal
of ending their life but were unsuccessful as a result of their actions. 5 With these
incidents, the Armed Forces of the Philippines (AFP) committed to strengthening its
Cases of “amok” are internally familiar in the AFP as there were several
incidents throughout AFP’s history, particularly to those who have gone through
5
combat operations and been exposed to traumatic events. When these experiences
are not psychologically processed or debriefed, they may lead to the development of
mental health disorders such as Depression and Acute Stress Disorder which may
lead to Post Traumatic Stress Disorder (PTSD). 6 The following Cases of Suicide and
“amok” has been reported among military personnel in the first quarter of 2023:
● On February 11, 2023, enlisted personnel assigned to the 4th Infantry Division's
Service Support Battalion went rogue and killed four soldiers. The Board of
Inquiry investigated the incident, which further determined that the soldier tested
negative for drugs and alcohol. There is still no clear explanation for why the
● Military personnel committed suicide in Agusan Del Sur on January 13, 2023.
Like the junior soldier who ran amok, the female officer did not have any combat
6 Tanielian, T. (2009, March). Assessing Combat Exposure and Post-Traumatic Stress Disorder in Troops and
Estimating the Cost to Society. Rand Corporation.
https://www.rand.org/content/dam/rand/pubs/testimonies/2009/RAND_CT321.pdf.
6
mandated to organize, train, equip, sustain, and provide Information Support and Civil
Affairs units through the conduct of Strategic and Operational Civil Military Operations
and CMO-Related Training in support of the overall AFP mission (AFP Internal Peace
Strategic Plan – Kapayapaan). The CRSAFP conducts public information & community
relations in order to create a favorable atmosphere between the community and the
Armed Forces of the Philippines (AFP). Through the efforts of the CRSAFP and other
units, the AFP emerged as one of the government’s most trusted agencies having high
approval and trust ratings over the years. With the AFP’s thrust of winning the peace
CRSAFP incessantly delivers its role in winning people’s hearts and minds.
wellness, especially the mental health of its people being the primary CMO operators
Furthermore, the Republic Act no. 11036, or the Mental Health Act of 2018
others. With the establishment of the CRSAFP Mental Wellness Program, CRSAFP
takes one step ahead in the prevention and intervention of mental health problems
whilst safeguarding the rights of its personnel who have mental health issues.
7
RATIONALE
While Mental Health has become one of the advocacies of the Armed Forces of
the Philippines’ leaders over the past few years, the organization lacks a facility that
brings mental health and wellness advocates together to collaborate and focus on the
prevention and intervention of mental health issues. In addition, the growing number of
AFP personnel who commit suicide and cause harm to others due to their mental
intervene.
While there are great efforts extended by the AFP, the Civil Relations Service
Armed Forces of the Philippines (CRSAFP) feels the urgency to initiate Mental Health
programs that foster wellness in its personnel. Being the unit that conducts public
the community and the AFP, the CRSAFP must ensure the holistic wellness of its
personnel in order for the unit to incessantly deliver its role in winning people’s hearts
and minds.
command guidance of Commander, CRSAFP, BGen Arvin R Lagamon PA, that puts a
premium on the holistic well-being of the CRSAFP personnel including their families and
loved-ones. Hence, there is a need to establish a facility that focuses on the mental,
8
physical, emotional, social, and psychological development of the CRSAFP personnel
so that they can function well not only in their work but also in the community and most
STATEMENT OF NEED
While Mental Health has become one of the advocacies of AFP leaders over the
past few years, the organization lacks a dedicated program that brings mental health
and wellness advocates together to collaborate in addressing mental illness among the
military sector, civilian personnel, and their dependents that is mainly focused on the
In addition, the growing number of young AFP personnel who commit suicide and
cause harm to others due to their mental instability means that the organization is in dire
VISION
TEAM CRSAFP WITH SOUND MIND AND SPIRIT CAPABLE OF WINNING THE HEARTS
AND MINDS OF THE FILIPINOS
MISSION
9
VALUE
The CRSAFP has seven (7) Civil Relations Groups (CRGs) across the
archipelago and three (3) Strategic Units in NCR. With the vast Area of Operation
(AOR) and responsibility of these CMO operators and warrior diplomats, the use of
online platforms, such as websites, to check on their mental wellness is necessary and
more efficient.
Thus, the TWG created a website accessible to all but the assessment is
exclusive only to CRSAFP Personnel. Using a website for a mental wellness program
10
First, is Accessibility. The CRSAFP Mental Wellness Program website provides a
information, and support whenever they need it. It breaks the barriers of time and
location, making it convenient for the personnel and their families to seek assistance or
hub where comprehensive information about the mental wellness program can be
materials, and contact information for prevention and intervention services. This
ensures that all stakeholders have access to accurate and up-to-date information about
the program.
Third, is Resource availability. The CRSAFP Mental Wellness website can host a
variety of resources such as articles, videos, self-help guides, and interactive tools
related to mental health and well-being. These resources can be easily accessed and
utilized by armed forces personnel, their families, and even the general public,
anonymity and privacy for individuals seeking mental health support. A website can
11
confidential counseling services. This confidentiality can be especially crucial for armed
with peers, share experiences, and provide support to one another, even if they are
geographically dispersed.
collecting data and analytics about user engagement and program effectiveness. This
information can help program administrators evaluate the impact of the mental wellness
program, identify areas for improvement, and make data-driven decisions to enhance
program grows. It allows for the program to reach a wider audience and provide support
12
OBJECTIVES OF CRSAFP MENTAL WELLNESS PROGRAM:
The CRSAFP Mental Wellness Program aims to create a holistic approach in preventing
and in the intervention of mental health issues among CRSAFP personnel and their
mental health of our personnel, and identify the necessary interventions to help
them cope;
evaluation, to further identify the kind of care or help the subject personnel who
13
4. To provide a safe place for the personnel to unload their stress and problems
and a well-equipped area where they can build their confidence; and
5. To create a strong support system to facilitate the holistic growth of the CRSAFP
TARGET
GOAL
Build the CRSAFP’S capacity to detect mental health issues, identify the kind of
help, conduct activities that aim at prevention, work on interventions, and assist in the
14
TIMELINE
o WEEKLY ACTIVITIES
• TI & E
• Buddy System/ Squad monitoring
• Meditation/ Yoga Session
• Indoor/ Outdoor Exercise
o MONTHLY ACTIVITIES
• Mentoring
• Coaching
• Gardening/ Weaving
• Livelihood programs
o QUARTERLY ACTIVITIES
15
• Evaluation
• Quarterly Evaluation
• Capacity Training
• Psychoeducation
o YEARLY ACTIVITIES
•Team Building
PROJECT EXECUTION
STRESS SCALE (PSS) administered thru an online survey using the website only
accessed by military and civilian personnel. The survey aims to measure the stress
level of the personnel and at the same time will assess how stress affects their personal
life and their work. After answering the 10-item survey, personnel will automatically get
the result, those with high-stress levels will be directed to answer the second part of the
can pinpoint their level of stress, anxiety, depression, and other related symptomatic
expressions.
16
The result of the survey will identify the mental health issues. Interviews and
additional assessments may identify which area ̵ physical, sleep, behavioral, emotional,
and personal habits, where the personnel showed "very high" or "danger" levels of
stress. These are problem areas that will be used for the Personal Stress Management
Plan of the personnel. In the proposed Personal Stress Management plan, the
Provided that the CRSAFP is granted with the CRSAFP Wellness Center, there
will be programmed activities suited for each person so that they will receive the
Herewith, all personnel who manifested “very high” or “danger” results will be
counseling room. If they opt to seek outside help, the Command, in partnership with
To prevent personnel from scoring “very high” or “danger” on the stress indicator
questionnaire, it is highly recommended that there will be a yoga/ meditation and sauna
room in the CRSAFP to promote relaxation. Moreover, it is recommended that there will
be an exercise area with a gym and aerobic equipment which will serve as a venue for
17
the personnel to maintain good physical health. The personnel are encouraged to
18
Choose a specific CRSAFP office/sub-unit
19
CRSAFP MENTAL WELLNESS PROGRAM
program that intends to cater to the holistic health of the personnel. The CRSAFP
employees thrive in their environment by helping them deal with stress, understand
proper nutrition for their bodies, and guide them on general health and well-being. If
given the opportunity and resources, this will include a counseling room and mobile
consultation clinic staffed with volunteer civilian and organic AFP physicians,
counselors, social workers, and the like who are available anytime.
The program will include yoga/ meditation activities to help the stressed
personnel to relax and be at peace. Moreover, a gym and sauna room will also be
placed included in the program. In addition, personnel will be encouraged to spend time
The CRSAFP Mental Wellness Program also aims to provide the CRSAFP
environment for the CRSAFP personnel to recharge and revitalize and a strong support
system that can help personnel with mental health issues cope and recover.
20
CRSAFP MENTAL WELLNESS PROGRAM WILL OFFER THE FOLLOWING:
SERVICES
● REFERRAL SYSTEM
21
● LIFE COACHING AND MENTORING
o Professional coaching
o Mentoring of officers
● PSYCHOEDUCATION
o Suicide Prevention
o Stress Management
o Coping Strategies
o Emotion Management
o Social Graces
o Financial Management
o Interpersonal Relationship
o Family Relationships
22
● CAPACITY TRAINING
● MEDITATION SESSIONS
● YOGA
● SAUNA
POLICY TO BE IMPLEMENTED
● PERSONNEL FEEDBACK
Commissioned officers on the mental health of their respective personnel. This may be
23
CAPACITY BUILDING ACTIVITIES for CRSAFP MENTAL HEALTH COMMITTEE
the screening tool. Results of the screening test will be collated and analyzed to come
up with general information about the stress experience of CRSAFP personnel. Based
on the results, personnel will be grouped depending on their level of stress (mild,
moderate, high) and the living area of stress they are experiencing the most. Results
Possible future peer mentors will be identified as well. Personnel of the CRS may
also volunteer to undergo Training Needs Analysis (TNA) to assess their current
capacity according to the knowledge, skills, and attitude needed for the responsibility of
being a peer mentor. This phase will include the orientation of CRS personnel regarding
the wellness program, discussion of the responsibilities and capacities of a peer mentor,
24
Training Needs Analysis (TNA) will be conducted in five steps;
3. Collect Data
4. Analyze Data
5. Provide feedback
After providing feedback to the personnel of CRS who went through the Training
Needs Analysis, the command will design a training program for the identified peer
mentors to capacitate them. This will be conducted from May 2023 to October 2023.
The command will invite trainers both from organic AFP personnel and outsourced
For the third phase, the prevention and intervention program is finally executed
as facilitated by the peer mentors, who already gained the knowledge, skills, and
attitudes through series of training and seminars. They will be the facilitators and
skills training, and mental hygiene practices, are designed to raise awareness and
prevent the CRSAFP personnel from developing mental health issues. For those who
scored high on the screening test, referral and comprehensive assessment will be made
25
to assist personnel to acquire mental health services needed both from inside and
program and measure the progress of CRSAFP personnel’s mental wellness who
participated in the program. Furthermore, activities, programs, and policies will be made
to improve the morale and address the stressors the personnel are experiencing thru
PROJECT REQUIREMENT
1. A dedicated Technical Working Group that is tasked to monitor and execute the
program
4. Reading Materials
26
RESPONSIBILITIES
27
Coping with Transition and Deployment: Providing strategies for managing the
challenges of deployment and transitioning back to civilian life.
Republic Act No. 11036, also known as the Mental Health Act, is a Philippine law
that aims to promote mental health and provide access to mental health services in the
country.
The Mental Health Act recognizes that mental health is a critical aspect of overall
well-being, and it emphasizes the importance of addressing mental health issues within
various sectors of society, including the military. It aims to ensure that individuals,
including members of the armed forces, have access to comprehensive and integrated
In the context of the Armed Forces of the Philippines, the Mental Health Act may
Mental Health Services: The law promotes the establishment of mental health services
and facilities, including mental health professionals, within the country. It is possible that
the AFP may have implemented specific mental health programs or services for its
personnel in compliance with the law. These services could include mental health
28
Mental Health Training: The Mental Health Act emphasizes the need for mental health
education and training. The CRSAFP incorporated mental health awareness and
training programs for its members, ensuring they have a basic understanding of mental
health issues, how to identify signs of mental distress, and how to respond
appropriately.
Mental Health Support: The law recognizes the importance of providing support for
individuals experiencing mental health problems. This support may include measures
campaigns, and implementing policies that create a supportive environment for those
Anti-stigma Measures: The Mental Health Act seeks to combat the stigma surrounding
mental health problems. The CRSAFP has taken steps to raise awareness, reduce
stigma, and promote a culture of acceptance and support within its ranks.
29