EC-80320 Printer User's Manual
EC-80320 Printer User's Manual
The Guide
Be sure to have read the manual seriously before your operation. Neither EC PRINTER nor
its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident,
misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to
this product, or failure to strictly comply with EC PRINTER’s operating and maintenance
instructions.
Follow the notices and warnings carefully to avoid seriously bodily injury.
Don’t touch the thermal head with your hand and other solid object at any moment to
avoid your body burned or the thermal head damaged.
Be careful the dentate cutter when you replace the paper.
You are forbidden to clean the printer with alcohol or other liquid when the printer is
connected to the power, pull the plug out when which is processed, using the soft cloth
instead of the hard object.
Please don’t use the printer near the liquid.
Make sure that the printer is connected to a reliable power outlet. It should not be on the
same electric circuit as copiers, refrigerators, or other appliances that cause power
spikes.
Make sure the printer is far away from the appliance that can arouse electromagnetic jam,
such as loudhailer.
The power outlet you plan to connect to should be nearby and unobstructed.
Make sure that the surrounding area is clean, dry, free of dust and not exposed to direct
sunlight.
Don’t remove the printer’s out-cover and repair the printer。When needed, call or take it
to the professional.
Make sure to set the power switch OFF when connects the printer to the power or
computer.
When the following error or problem occurred, please contact the professional or dealer:
A:The power cable is damaged or broken.
B:The printer is sloppy by some liquid.
C:The printer didn’t work when you operate according the manual.
D:The printer out-cover is broken.
E:The specification or print quality is going wrong obviously, need repaired.
Warning: In order to ensure the use life of printer, strictly prohibit printing full line full
black exceed than 2 CM.
Notice: The contents of this manual are subject to change without notice.
*All the part of the printer can be recycled. When it is abandoned, we can callback it
freely. Please contact us when you abandon it.
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Table of contents
The Guide.................................................................................................................................................i
Chapter 1 Introduction ...........................................................................................................................1
1.1 Features..........................................................................................................................................1
1.2 Part Description ..............................................................................................................................1
1.3 Parts Identification ..........................................................................................................................1
Chapter 2 Connecting Cables ...............................................................................................................3
2.1 Unpacking .......................................................................................................................................3
2.2 Unpack the Protect Materials ..........................................................................................................3
2.3 Connecting to Your Computer or Other Equipment.........................................................................3
2.3.1 Connecting the Parallel Interface Cable ...................................................................................3
2.3.2 Connecting the Serial Interface Cable (Optional) .....................................................................4
2.3.3 Connecting the USB Interface Cable........................................................................................4
2.3.4 Connecting the Drawer Cable ..................................................................................................5
2.3.5 Connecting the Ethernet Cable ................................................................................................5
2.4 Connecting the Adapter ..................................................................................................................6
2.5 Setup the Print Driver and Select the Cutter ...................................................................................6
2.6 Network Settings.............................................................................................................................9
2.6.1 Connecting Printer....................................................................................................................9
2.6.2 Setting IP Address....................................................................................................................9
2.6.3 Installing Printer Network Driver .............................................................................................12
Chapter 3 Base Control Panel Operations .........................................................................................19
3.1 Control Panel ................................................................................................................................19
3.1.1 Indicator .................................................................................................................................19
3.1.2 KEY ........................................................................................................................................19
3.2 Self-Printing ..................................................................................................................................19
3.3 HEX DUMP PRINTING.................................................................................................................20
3.4 Restoring Factory Printer Settings ................................................................................................20
3.5 Setting Slip Stitch..........................................................................................................................20
3.6 Online-aptitude Parameter Settings ..............................................................................................20
Chapter 4 Install and Replace the Roll Paper.....................................................................................22
4.1 Paper Installed Steps ....................................................................................................................22
Chapter 5 Features ...............................................................................................................................24
5.1 General Specification ....................................................................................................................24
5.2 Interface Features.........................................................................................................................25
5.2.1 Parallel Interface ....................................................................................................................25
5.2.2 Serial Interface (Optional) ......................................................................................................26
5.2.3 USB Interface .........................................................................................................................27
5.2.4 Drawer Connector ..................................................................................................................27
5.2.5 Power Supply Connector........................................................................................................28
5.2.6 Ethernet Connector ................................................................................................................28
Chapter6 Troubleshooting and Maintenance.....................................................................................29
6.1 Maintenance .................................................................................................................................29
6.2 Error Message on the Control Panel.............................................................................................29
6.3 Cutter Jammed or Error ................................................................................................................29
Chapter 7 Control Commands.............................................................................................................31
7.1 General .........................................................................................................................................31
7.2. Explanation of Terms ...................................................................................................................31
Appendix Commands List ...................................................................................................................44
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Chapter 1 Introduction
1.1 Features
EC80320 printer is a kind of high-speed mini thermal printer. It is a high-quality, high-reliability
and low-noise POS printer and operated easily, which can be widely used in ECR, PC-POS and
BANK POS for printing variety of receipt.
Note: Please contact with the dealer for changing the interface if needed.
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Parallel (or serial or USB) Interface position Drawer connector Power connector
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2.1 Unpacking
Check each item against the following packing list. If any of these items are missing. Please
contact your dealer.
The interface cable is optional, which will be equipped or cancelled according the customer’s
request.
Driver CD
Facility user’s guide Pack List Guarantee Repair Card
(Includes Windows Driver and User’s manual)
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Clip Wires
2. Connect the other end of the cable to the host. Tighten the connector screws.
3. This printer can carry out a network printing through connecting parallel interface to network
print server, which you can use are PS-1206, SX-110 and SX-3100 which have been
validated.
Serial Interface
Serial Cable
2. Connect the other end of the cable to the host’s serial connector and tighten the connector
screws.
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USB Interface
USB Cable
Turn off the printer and plug the drawer cable into the drawer connector on the back of the printer
as shown in Fig2-5.
Drawer connector
Drawer cable
Warning: Don’t connect a telephone line to the drawer connector; otherwise both the
telephone line and the printer may be damaged.
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Ethernet connector
Ethernet cable
Power connector
Adapter
Power cord
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Auto-install way
Double click the file “Setup.exe” in the driver disc, install driver by the following direct.
Hand operated installing way
1) The installing steps for Windows 2000/XP are as follows:
1. Click “Start” -->"Settings", select “Printers”.
2. Click “Add Printer”, then it will show a window of “Add Printer Wizard”, click “Next”, then please
read the select direct carefully, Such as, select “Local printer” in the "Local or Network Printer"
window, then click “next”.
3. Come out a window of “Select the Printer Port”, select a usable port. Such as, select “LPT1:
printer port”, click “Next”.
5. Come out a window of “Install From Disk”. Please according to the operating system
environment, such as Windows XP operating system you should select the path as follow:
CD-ROM-“Driver”-“WIN2000(XP-Vista)”, which you can find a file named: EC80320.inf, click
“Open”, then click “OK” to return to the window of “"Manufacturers/Printers" , click “Next”.
6. Follow the direct click “Next” gradually till the installation is finished.
2. Click “Add Printer”, then it will show a window of “Add Printer Wizard”, click “Next”, then please
read the select direct carefully, Such as, select “Local printer” in the "Local or Network Printer"
window, then click “next”.
3. Come out a window of “Select the Printer Port”, select a usable port. Such as, select “LPT1:
printer port”, click “Next”.
5. Come out a window of “Install From Disk”. Please according to the operating system
environment, such as Windows XP operating system you should select the path as follow:
CD-ROM-“Driver”-“WIN2000(XP-Vista)”, where you can find a file named: EC80320.inf, click
“Open”, then click “OK” to return to the window of "Manufacturers/Printers" , click “Next”.
6. Follow the direct click “Next” gradually till the installation is finished.
Please setup the driver following the setup description in the CD going along with the printer.
What’s more, you can use the TM-T88II, TM-T88III serials driver from EPSON.
If you want to cut the paper after printing, please select the “Full cut” or “Partial cut” in the
Paper/Quality page after clicking the “Printing Preferences” button, which lies in the “General”
page of the driver properties. Referring figure is shown below.
It is noted that if paper cut effect is the same whichever you select “full cut” or “partial cut” in the
driver properties, which means that the cutter (the printer equipped with) can only carry out one
kind of cut-method.
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The following condition may cause the printer can’t cut paper properly in Win2000/XP (or updated
version).
1. You do not setup the driver with the document setup.exe in the CD. Instead, you follow the
Windows’ installation guide.
2. Once you connect a printer with a parallel or serial port, but online with USB port Later, which
may cause a WINDOWS setup duplicate driver.
Only when the driver property is modified manually after being installed during the condition
mentioned above, does the cut- method take effect.
If you find the driver couldn’t cut paper, modify the driver property as shown below.
(1)cancel the “√” in the pane before the “Enable advanced printing features” in the “advanced”
page.
(2)Then click the “Print Processor” button as shown below. Enter the “Print Processor” dialogue
box, select the “JMProces” and “RAW”, and click the “OK” button.
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2. Search printer
Click “Search” button in the main interface, the dialog box appearing will begin searching
automatically and show appearance, listing a printer in the main interface if found. The time is
counting down in the progress bar (10s in total) and the search will finish as soon as the time is
over. When going on searching, press “search” button again.
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If the printer still can not be found out when the network connection is correct in the same
network, Please check whether the network fire wall on the PC open or not. If there is fire wall,
please close it temporarily, open again after finishing searching and setting a printer completely.
3. Setting printer’s IP address
The printer’s information is listed in the main interface, the left side of which is the model and
description and the right is the IP and MAC address. What’s more, the assign mode
(dynamic/static) is noted behind the IP address.
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automatically. Please make sure there is a DHCP server in the network, or the printer can not
receive an effective IP address.
When to specify static address, uncheck “Use DHCP” and fill in “IP address”, “Subnet Mask”
and “Default Gateway”. If there is no gateway in the network, fill 255.255.255.255 in the “Default
gateway”. “IP address” and “Subnet Mask” should obey the assigning rules of local LAN
(Ethernet), please enquire the administrator of networks which the printer connects to for more
details.
Click “OK” to send address setting information to the specified printer. The printer takes
response after “Close this window on success” is checked, and then this dialog is closed
automatically. Select “Reload Timer” then the software will wait for the printer’s response.
Generally, printer will take response in a circle time if network connection is correct.
Click “Cancel” if you abandon the modification.
Click “Search” in the main interface again to update printer information after modifying the
printer’s IP address.
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5) Come out a window of “Add Port”, enter the IP address reported by the “Setting printer’s IP
address” in the “Printer Name or IP Address” column. Take IP address “192.168.0.240” for
example. “Port Name” is created automatically after finishing filling in IP address.
6) Come out a window of “Additional Port Information Required”, select “Custom” in the “Device
Type”, then click “Settings”.
7) Come out a window of “Port Settings”. Affirm that “Port name” and “Printer name or IP address”
are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click “”OK”.
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9) Come out a window of “Completing the Add Standard TCP/IP Printer Port Wizard”, click
“Finish”.
10) In the selection of "Manufacturers/Printers", click “Have Disk”, and then click “Next”.
11) Come out a window of “Install From Disk”. Please according to the operating system
environment, such as Windows XP operating system you should select the path as follows:
CD-ROM-“Driver”-“WIN200(XP-Vista)”, that you can find a file named: EC80320.inf, click
“open”, then click “OK”, then return to the window “install printer software”, click “next”.
12) Follow the direct click “next” gradually till the installation is finish. At this time, printer network
driver is installed completely.
If PC has installed the printer’s driver, set driver’s network port to carry out network printing.
The concrete steps are shown below:
2) Right click EC80320 driver, click “Properties” on the window coming out.
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4) Come out a window of “Printer port”, select “Standard TCP/IP Port”, click “New port”.
5) Come out a window of “Add Standard TCP/IP Printer Port Wizard”, click “Next”.
6) Come out a window of “Add a port”, import the IP address reported by the “Setting printer’s
IP address” in the “Printer name or IP address” column. Take IP address “192.168.0.240” for
example. “Port name” is created automatically after finishing filling in IP address. Click
“Next”.
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7) Come out a window of “Port information”, select “User-defined” in the “Equipment style”,
then click “setting”. Come out a window of “Additional Port Information Required”, select
“Custom” in the “Device Type”, then click “settings”.
8) Come out a window of “Port Settings”. Affirm that “Port name” and “Printer name or IP
address” are correct, “Protocol” is “RAW” and “Port Number” is “9100”, click “”OK”.
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10) Come out a window of “Completing the Add Standard TCP/IP Printer Port Wizard”, click
“Finish”.
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12) Return to “Properties”, make sure the network port is selected, click “Apply”, and then click
“Close”. Thus, printer’s network port setting is finished.
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3.1.1 Indicator
Indicator Description
Indicate whether the printer’s power supply is connected or not. The indicator is on
POWER
when the power is connected.
ERROR Indicate printer’s state. The indicator is on when the abnormity appears.
PAPER OUT Indicate printer’s paper state. The indicator is on when paper end or near end.
3.1.2 KEY
Key Function
【FEED】controls paper feeding, you can enable or disable the button’s function with a
【FEED】 command. When enable, the paper will be fed continuously if you press and hold on it,
or stopped if you loosen it.
3.2 Self-Printing
Self-printing lets you know if the printer is working properly. If the printer printouts the self-test
content normally, it can be indicated that there is nothing wrong with the printer except for the
interface connecting to the host. Otherwise, the printer should be repaired.
Before self-test printing, make sure the power is turned off and the printer is closed properly. Hold
down the FEED button and turn on the power switch while the printer cover is closed. Press FEED
button and Power on the printer, the ERROR indicator blinks with two beeps (if beeper is installed
in the printer), loosen the button, then the printer will print out self-test information such as the
software version, update date and interface etc.
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Slip Stitch
When plugging into
When pulling out
If needed, Slip Stitch is used to upgrade printer firmware or it should be closed in normal working
condition. When to upgrade, pull out the Slip Stitch Cap after the printer is turned off, press FEED
button and power on again, the ERROR and PAPER OUT indicator blinking once at the same time,
which indicates that the printer enters into the online-upgrade mode. Loosen the button and then
use the computer software equipped with the printer to upgrade. Turn off the printer after finishing
upgrading, plug Slip Stitch Cap and then the printer can be working normally.
Note: Do not change the Slip Stitch without any permission of the factory, or the printer can
not work.
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3. Right click”EC80320”, select “Properties”.
4. Click “Printer settings” in the property page.
5. Check whether the selected port in the “Ports” is matched with the port connecting to the printer
in practical. Return to “Device Property” page layout, the list in the left are the items you want
to set and the right are the item’s parameters. If you only want to change one item, click “Set
Item”, or if you want to change multiple items, click “Set All Item” after having set all items. The
settings are saved with the printer beeping once.
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! Note
1. Don’t touch the thermal head after printing to avoid being burned.
2. Don’t pull the paper moving directly with your hand.
2. Insert the paper roll as shown below(Be sure to note the correct direction that the paper comes
off the roll).
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Note: Paper head should be pulled out by the direction of paper-input slot, but not the
opposite.
4. Put the paper as shown below, and then close the cover.
5. If you have connected the cable, turn on the power and then the printer is ready.
NOTE: After finishing installing the paper, if PAPER OUT indicator and ERROR indicator are
still on, or the printer rattle when feeding the paper, please open the cover and
re-close it tightly.
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Chapter 5 Features
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Electricity: 2.5 A
operation: 40 W; max: 180 W; standby: 2.9 W
Power consumption Note: Only when the product doesn’t connect any power supply, can it consume
zero energy.
MCBF: 52 million lines
Reliability
Lifespan of cutter: ≥1 million cut
Safety criterion GB 4943-2001
EMI Class B
Star of energy
Accord
resourceV1.1
Authentication CCC authentication
Specified function Online parameter settings
Paper feed width 79.5 ± 0.5 mm
Max paper thickness 0.065 ~ 0.15 mm
Black mark Match
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Note: “IN” means input to the printer,“OUT” means output from printer.
The signal logical level is TTL level.
Relative signal is shown as Fig 5-1.
BUSY
/ ACK
DATA
/ STB 0. 5μ S
0. 5μ S
0. 5μ S
0. 5μ S
0. 5μ S
Note: ”From” means from the source the signal sending out.
Signal level is EIA level.
The default setting in serial stands for 9600bps, 8 bits, parity check disabled and 1 stop bit.
EC80320 printer can be connected to the standard RS-232C connector. When connecting with an
IBM PC or compatible PC, the connecting picture is shown as figure 5-3. While connecting with a
25 pin PC, you can connect the cable as shown in Fig 5-4.
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Table A-3: Drawer connector Pin assignments
Pin number Signal Direction
1 Frame GND ---
2 Drawer kick-out drive signal OUT
3 Drawer Open/closed signal IN
4 24VDC OUT
5 Drawer kick-out drive signal OUT
Drawer kick-out Open/closed
6 ---
signal ground≤1A/24V
Drive electricity≤1A/24V
Note: Make sure the drawer meets the specification mentioned above, or we will not
guarantee to keep the printer in good repair.
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6.1 Maintenance
To prolong the printer’s life, make sure that the printer is well away from heaters and other
sources of extreme heat, and the surrounding area is clean, dry, and free of dust.
Cleaning paper case and thermal head periodically is the main task of maintaining the printer.
We will talk with this problem in this section. It is noted that make sure to power off the printer
before maintenance.
Clear printer:
Dirt and dust does the most damage to the printer. Clean the paper in the printer and
accumulated dirt in the thermal head as well despite the outer case of the printer prevents
greater part of dust from invading.
Clean printer case:
Remove the dirt in the printer case with clean, soft cloth, and take out the paper pieces with a
nipper.
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come out. Rotate the white plastic gear by hand in the direction of arrow to make the cutter
return to the normal position which is shown as figure 6-1.
Auto-cutter
Figure 6-1 Adjust the cutter by hand
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7.1 General
The commands EC80320 supplies are based on ESC/POS, and are compatible with TM-88III
serials.
The format described as following:
Command Function
Format: ASCII: Indicates the ASCII equivalents
Decimal: Indicates the decimal equivalents
Hex: Written in hexadecimal code
Description:
Describe the function of the command
HT Horizontal tab
Format: ASCII: HT
Decimal: 9
Hex: O9
Description:
Moves the print position to the next horizontal tab position
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ESC D Set horizontal tab position.
Format: ASCII: ESC D n1……nk NUL
Decimal: 27 68 n1……nk NUL
Hex: 1B 44 n1……nk NUL
Description:
Set the horizontal tab position to the column specified by nk from the beginning of the line.
n = 0~255; k=0~32;
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GS ( F pL pH a m nL nH Set adjustment
Format: ASCII: GS ( F pL pH a m nL nH
Decimal: 29 40 70 pL pH a m nL nH
Hex: 1D 28 46 pL pH a m nL nH
Description:
(pL+(pH×256))=4 (Here pL=4,pH=0); 1≤a≤2; m=0, 48 or 1,49
0≤(nL+nH×256)≤65535,(Here 0≤nL≤255,0≤nH≤255)
This command is only effective when allowing black mark sensor.
Set the printer adjustment value specified by a.
z The numbers of parameter (such as a) specified by pL and pH are (pL+ (pH*256)) bytes.
z A specifies the value of original position and paper cut position.
a Function
1 Set the value of original position
2 Set the value of paper cut position
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GS * Define downloaded bit image
Format: ASCII: GS * n1 n2 d1…dk
Decimal: 29 42 n1 n2 d1…dk
Hex: 1D 2A n1 n2 d1…dk
Description:
Define the downloaded bit image in the downloaded graphic area.
n1=1~48,n2=1~255,n1×n2<1200,k=n1×n2×8。
d specifies the bit image data . n1×8 dots in the horizontal direction and n2×8 dots in the vertical
direction.
The downloaded bit image is available till printer is powered off or reset.
The format of bit image is shown below.
n1× 8
d 1 dn2+1 高位
d n2×2+ 1
d 2 dn2+2
d n2×2+ 2
n2× 8
低位
d n dn2× 2 dn2× 2× 8
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GS k Print bar code
Format: ASCII: GS k m d1..dk NUL
Decimal: 29 107 m d1..dk 0
Hex: 1D 6B m d1..dk 00
* ASCII: GS k m n d1..dn
Decimal: 29 107 m n d1..dn
Hex: 1D 6B m n d1..dn
*when m>64
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Manufacturer: EC Printer