Company Name:

A/C#:
Account Manager:
Mobile:
Date: May 4, 2023
May 4, 2023 Page 1 of 11
Ooredoo Business Proposal for

COMPANY PROFILE
Delivering smart solutions for your business communications
About us Ooredoo is a leading international communications company delivering mobile, fixed,
broadband internet and ICT managed services tailored to the needs of businesses across markets in the
Middle East, North Africa and Southeast Asia and serving organizations across a wide range of dynamic
markets.
Our expertise enables us to support all types of businesses, from large enterprises through to small
companies and start-ups. We focus both on our customers business and helping them to grow it.
We believe in our customers and their desire to follow their business instincts, no matter the obstacles.
When it comes to communication and ICT, through our diverse expertise we understand exactly what
every type of organization requires.

History Our journey started from humble beginnings. Strong organic growth, prudent investments, the
hard work of our team in all our markets and the growth and loyalty of our customers have combined
to make us one of the world’s most exciting communications companies, Ooredoo Group focuses on
three business lines (Consumer Mobile, Consumer Broadband, Enterprise) across three geographies
(Middle East, North Africa, South-East Asia). Our strategic priorities include Convergence, Network
Consolidation, and Efficiency across the group.

Our vision Empowering business to succeed through unleashing the limitless opportunities of the new
connected economies

Our promise supporting business to achieve more by delivering always-on and secure communications

Segments We provide solutions for government, Large,

SME & SoHo.

Our capabilities Not only do we provide for customers

to lead, but we also help them improve their productivity
and efficiency in a cost-effective manner by providing
top-notch, reliable products and services.

Products & Services Include mobile and fixed

connectivity, broadband, smart city solutions, hosting
services, cloud services, and managed security services.

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Ooredoo Business Proposal for

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 Ooredoo Business Proposal for

SHAMEL MOBILE PLANS

Focus on Your Business & leave everything else to us

We believe that the most important calls your business can make are when you need to contact your
team, that’s why we offer you the best mobile postpaid plans

Shamel Business Mobile plans

# Shamel Plans Local Minutes Local SMS Local Data Termination Fees

30 KWD + 1 KWD
◄Shamel Business 1 KWD* - - 1 GB
for every remaining Month
30 KWD + 1 KWD for every
◄Shamel Business 1.5 KWD* 400 100 40 GB
remaining Month
30 KWD + 1 KWD for every
◄Shamel Business 3 KWD* 1,300 100 120 GB
remaining Month
30 KWD + 2 KWD
◄Shamel Business 5 KWD* 2,100 200 150 GB
for every remaining Month
30 KWD + 4 KWD
◄Shamel Business 10 KWD* Unlimited* Unlimited* 210 GB
for every remaining Month
* Flat minute rate of 10 fils/minute after consumption of free minutes

5G voice add-on The 5G network is a major upgrade in Ooredoo’s portfolio that offers
customers superfast mobile broadband Internet

Add-on Price
5G Add-on 2.5 KD

Shamel Business Pro Mobile plans (5G Network)

Local Local International Roaming

# Shamel Plans Termination Fees
Usage Data Minutes Benefits

30 KWD + 7 KWD
- ► Shamel Business 15 KWD* 1 TB - -
for every remaining Month
30 Units 30 KWD + 9 KWD
- ► Shamel Business 20 KWD* 1 TB 30 Min
1GB for every remaining Month
120 Units 30 KWD + 11 KWD
- ► Shamel Business 30 KWD* Unlimited* 1 TB 120 Min
3GB for every remaining Month
minutes &
180 Units 30 KWD + 11 KWD
- ► Shamel Business 40 KWD* SMS 20 TB 180 Min
5GB for every remaining Month
240 Units 30 KWD + 13 KWD
- ► Shamel Business 50 KWD* 20 TB 240 Min
7GB for every remaining Month
330 Units 30 KWD + 17 KWD
- ► Shamel Business 70 KWD* 20 TB 330 Min
13GB for every remaining Month

Value Added Services Available:

 Free CUG: All calls within the company between Ooredoo Business Shamel Subscribers are free.
 Free Second SIM to share your Shamel Business Pro 20 KD plans & above Internet with 24 Months commitment only.

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Ooredoo Business Proposal for

DEVICES
Choose the right phones and devices to keep your employees connected,
both in and out of the office. Discover our full range of phones, iPad, tablets,
and more – each with plans that are designed for business use
Shamel Plans
APPLE Shamel Shamel Shamel Shamel Shamel Shamel
15 KD 20 KD 30 KD 40 KD 50 KD 70 KD
iPhone 14 128GB 7 3 Free Free Free Free
iPhone 14 256GB 8 4.5 2 Free Free Free
iPhone 14 512GB 11 7 4 Free Free Free
iPhone 14 Plus 128GB 8 4.5 2 Free Free Free
iPhone 14 Plus 256GB 10 6 3 Free Free Free
iPhone 14 Plus 512GB 13 8.5 6 3 Free Free
iPhone 14 Pro 128GB 10 6 3 Free Free Free
iPhone 14 Pro 256GB 11.5 8 5 2 Free Free
iPhone 14 Pro 512GB 14 13 10 7 2 Free
iPhone 14 Pro 1TB 18 17 14 11 6 Free
iPhone 14 Pro Max 128GB 11.5 8 5 2 Free Free
iPhone 14 Pro Max 256GB 13 10 7 4 Free Free
iPhone 14 Pro Max 512GB 15 15 12 9 4 Free
iPhone 14 Pro Max 1TB 20 19 16 13 7 Free
*Devices are subjected on availability.

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 Ooredoo Business Proposal for

DEVICES
Choose the right phones and devices to keep your employees connected,
both in and out of the office.
SAMSUNG Shamel Plans

& OTHERS
Shamel Shamel Shamel Shamel Shamel Shamel Shamel Shamel
3 KD 5 KD 10 KD 15 KD 20 KD 30 KD 40 KD 50 KD
HONOR X5 4G 32GB FREE FREE FREE FREE FREE FREE FREE FREE
Samsung A04 32GB 1 FREE FREE FREE FREE FREE FREE FREE
Samsung A04 64GB 1.5 0.5 FREE FREE FREE FREE FREE FREE
ZTE V40 128GB 5G 2 1 FREE FREE FREE FREE FREE FREE
Honor X7 128GB 2 1 FREE FREE FREE FREE FREE FREE
Samsung A14 128GB 5G 2 1 FREE FREE FREE FREE FREE FREE
Samsung A23 5G 3 2 FREE FREE FREE FREE FREE FREE
Samsung A33 4 3 FREE FREE FREE FREE FREE FREE
Samsung A34 128GB 5G 4.5 3 FREE FREE FREE FREE FREE FREE
Samsung A54 5G 128GB 5G 5.5 4.5 2.5 FREE FREE FREE FREE FREE
Samsung A54 5G 256GB 5G 6.0 5.0 3.0 FREE FREE FREE FREE FREE
Samsung A73 128GB 5G 6.5 5.5 3.5 FREE FREE FREE FREE FREE
Samsung A73 256GB 5G 7 6 4 1 FREE FREE FREE FREE
Samsung S22 Ultra 128GB 5G NA NA 12.5 10.5 8 4 FREE FREE
Samsung S22 Ultra 256GB 5G NA NA 14 12 10 6 2 FREE
Samsung S22 Ultra 512GB 5G NA NA 17 14 12 8 4 FREE
Samsung S23 128GB 5G NA NA 8 6 4 FREE FREE FREE
Samsung S23 256GB 5G NA NA 9 7 5 FREE FREE FREE
Samsung S23 Plus 256GB 5G NA NA 10 8 6 4 FREE FREE
Samsung S23 Plus 512GB 5G NA NA 11 9 7 5 FREE FREE
Samsung S23 Ultra 256GB 5G NA NA 14 12 10 6 2 FREE
Samsung S23 Ultra 512GB 5G NA NA 17 14 12 8 4 FREE
Samsung S23 Ultra 1TB 5G NA NA 20 18 15 11 7 FREE

Samsung Galaxy Z Flip 4 128GB NA NA 9 7 2 FREE FREE FREE

Samsung Galaxy Z Flip 4 256GB NA NA 10 8 5 2 FREE FREE

Samsung Galaxy Z Flip 4 512GB NA NA 12 10 7 5 3 FREE

Samsung Galaxy Z Fold 4 256GB NA NA 19 17 13 10 5 FREE

Samsung Galaxy Z Fold 4 512GB NA NA 20 18 15 12 8 4

*Devices are subjected on availability.

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Ooredoo Business Proposal for

GET THE LATEST

Shamel Plan Model 12 Months KWD 24 Months KWD
iPhone 14 Pro 128 GB 31.00 15.50
iPhone 14 Pro 256 GB 34.00 17.00
iPhone 14 Pro 512GB 40.00 20.00
iPhone 14 Pro MAX 128 GB 34.00 17.00

Shamel iPhone 14 Pro MAX 256 GB

iPhone 14 Pro MAX 512 GB
37.00
43.00
18.50
21.50
Business Samsung S23 Ultra 256 GB 37.00 18.50

15 KD & Samsung S23 Ultra 512 GB

Samsung S23 Ultra 1 TB
41.00
48.50
20.50
24.25
above Samsung Z Flip 4 128GB 27.00 13.50
Samsung Z Flip 4 256GB 29.00 14.50
Samsung Z Flip 4 512GB 32.00 16.00
Samsung Z Fold 4 256GB 48.50 24.25
Samsung Z Fold 4 512GB 52.00 26.00
iPhone 14 128 GB 25.00 12.50
iPhone 14 256 GB 28.00 14.00
iPhone 14 512 GB 34.00 17.00
iPhone 14 Plus 128 GB 28.00 24.00
iPhone 14 Plus 256 GB 31.00 15.50
iPhone 14 Plus 512 GB 37.00 18.50
Samsung S23 128 GB 24.00 12.00
Samsung S23 256 GB 26.00 13.00
Samsung S23 Plus 256 GB 29.50 14.75
Samsung S23 Plus 512 GB 33.00 16.50
Shamel Samsung A04 32GB 4.00 2.00
Samsung A04 64GB 4.50 2.25
Business Samsung A14 128GB 5G 5.50 2.75
5 KD & Samsung A23 64GB 5G 7.50 3.75

Above Samsung A33 5G 128GB 9.50 4.75

Samsung A34 128GB 5G 10.00 5.00
Samsung A54 5G 128GB 5G 12.00 6.00
Samsung A54 5G 256GB 5G 13.00 6.50
Samsung A73 5G 128GB 13.00 6.50
Samsung A73 5G 256GB 14.50 7.25
ZTE V40 128GB 5G 5.00 2.50
Honor X8 128GB 5G 6.50 3.25
Honor X9 128GB 5G 8.50 4.25
Apple Airpods 3 5.00 2.50
Apple Airpods Pro with MagSafe Case 5.50 2.75
*Devices are subjected on availability.
*Termination Fees; remaining month’s Instalment.

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Ooredoo Business Proposal for

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 Ooredoo Business Proposal for

5G BUSINESS INTERNET PLANS

Keep your business moving with reliable wireless connectivity.

 5G Business Internet Plans:

5G is the 5th generation of cellular network technology that provides broadband access. It
uses higher bands and new architecture to meet higher demands for speed and capacity than
any previous generation. Some of the immediate benefits from 5G are:

 Ultra-low latency times meaning easier and more stable gaming and streaming.
 Highest speeds meaning downloads will take shorter time
 Best capacity meaning more devices can connect without slowing the connection

Business Internet plans (4G/5G Network)

Device 500 GB 1 TB 2 TB 4 TB UNL* UNL-DS**

Alcatel (4G) ► 3.000 KD 6.000 KD 8.000 KD 10.000 KD 13.000 KD 16.000 KD

TP Link AC1200 (4G) ► 4.500 KD 6.500 KD 8.000 KD 10.000 KD 13.000 KD 16.000 KD
Huawei B818 (4G) ► 5.500 KD 7.500 KD 8.500 KD 10.000 KD 13.000 KD 16.000 KD
Huawei MiFi (5G) ► 6.500 KD 8.500 KD 9.500 KD 10.500 KD 13.000 KD 16.000 KD
Tozed CPE (5G) ► 6.500 KD 8.500 KD 9.500 KD 10.500 KD 13.000 KD 16.000 KD
ZTE CPE MC801A (5G) ► 6.500 KD 8.500 KD 9.500 KD 10.500 KD 13.000 KD 16.000 KD
Oppo CPE (5G) ► N/A 9.000 KD 10.500 KD 11.500 KD 13.000 KD 16.000 KD
Huawei CPE Pro 5 (5G) ► N/A 9.000 KD 10.500 KD 11.500 KD 13.000 KD 16.000 KD
ZTE CPE Router (5G) ► N/A 9.500 KD 11.000 KD 12.000 KD 13.000 KD 16.000 KD

* Fair Usage Policy Applied.

** DS: Data Share Sim Card.
 This offer is valid with 24 months commitment.
 Termination Fees; Device remaining month’s instalment, or device cost in case of free.

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Ooredoo Business Proposal for

TERMS & CONDITIONS

Offer Conditions:
‫شروط العرض‬
1. This offer is valid with 24 months commitment.
‫ شهرا للباقات املذكورة أعاله‬24 ‫مدة االلتزام‬ .1
2. This offer is valid for minimum number of ___ lines and above.
.‫هذا العرض صالح ل ___ خط كحد أدنى‬ .2
3. This offer is valid for new lines.
.‫هذا العارض ساري للعمالء الجدد‬ .3
4. Roaming & International service will be automatically activated for Shamel Postpaid
‫ك و‬.‫ د‬20 Shamel Busi ness PRO ‫سوف يتم تفعيل خدمة الدولي والتجوال تلقائياَ عند االشتراك باقة‬ .4
Plans above 20 KD.
.‫ما فوق‬
5. Roaming Units: Roaming Minutes OR SMS applied only with Ooredoo Roaming Partners.
6. Data roaming capacity will be apply only with Ooredoo Roaming Partners. ‫ للتجوال‬Ooredoo ‫ مكاملات التجوال أو الرسائل النصية املجانية مع شركاء‬:‫سعة التجوال املجانية‬ .5
7. Fair Usage Policy is available on Ooredoo website. .‫فقط‬
 FUP for SMS is 2000 local SMS ‫ للتجوال فقط‬Ooredoo ‫سيتم ايضاَ احتساب السعة املجانية مع شركاء‬ .6
 FUP for voice is: .‫ االلكتروني‬Ooredoo ‫سياسة ترشيد اإلستخدام متوفرة في موقع‬ .7
o Shamel 15,20 &30 is 10,000 local minutes
‫ رسالة محلية‬2000 ‫للرسائل القصيرة هو‬ 
o Shamel 40, 50 & 70 is 40,000 local minutes
:‫للصوت هو‬ 
General Conditions: ‫ دقيقة محلية‬10,000 ‫ هي‬30 ‫ و‬20 ‫ و‬15 ‫شامل‬ o
‫ دقيقة محلية‬40,000 ‫ هي‬70 ‫ و‬50 ‫ و‬40 ‫شامل‬ o
1. The commitment period stated in this appendix shall commence as of the date of signature, :‫الشروط العامة‬
until the completion of the commitment period and/or the completion of installments if
exist; commitment period will be extended until the completion of all installments if exist.
‫أو‬/‫ وتنتهي بإنتهاء مدة اإللتزام و‬،‫تبدأ مدة االلتزام املبينة في هذا امللحق من تاريخ التوقيع عليه‬ .1
2. Without prejudice to the provision of article 7 in B2B Contract, should Ooredoo agree to
reactivate the line (MSISDN) if suspended for any reason, suspension period will not be ‫ وسيتم تمديد فترة اإللتزام حتى سداد كامل قيمة‬،‫تسديد كامل األقساط واالشتراكات إن وجدت‬
counted from the commitment period, and commitment period will be extended for .‫األقساط إن وجدت‬
duration equivalent to of the suspension period. ‫ على إعادة تفعيل الخط‬Ooredoo ‫ ففي حال موافقة‬، ‫ من هذا امللحق‬7 ‫دون اإلجحاف في نص املادة‬ .2
3. International calls and Roaming charges apply as per the conditions. ‫ وعليه فإنه سيتم‬، ‫ فإنه لن يتم إحتساب مدة الفصل من ضمن مدة اإللتزام‬،‫بعد فصله ألي سبب كان‬
4. Customer will be charged 150 Fils/MB upon breaching data roaming allowance with .‫إطالة مدة اإللتزام بالقدر الذي استمرت فيه مدة فصل الخدمة‬
Ooredoo roaming partners .‫تطبق شروط تسعيرة املكاملات الدولية والتجوال الدولي‬ .3
5. The terms and conditions herein shall prevail in case of whatsoever contradiction with the
.‫ من بعد استهالك السعة املحددة للتجوال‬MB ‫ فلس لكل‬150 ‫سوف يتم احتساب تكلفة‬ .4
terms and conditions of the subscription form.
6. The line (MSISDN) activated under this appendix will maintain active on the regular fees, ‫ تكون األفضلية‬،‫في حال تعارض شروط وأحكام هذا امللحق مع شروط وأحكام نموذج اإلشتراك بالخدمة‬ .5
Ooredoo may migrate the Line (MSISDN) to any other rate plans as maybe available at the ‫لشروط وأحكام هذا امللحق‬
time, unless a written termination request is submitted to Ooredoo. Also it is mandatory for ‫يستمر إشتراك كافة الخطوط املفعلة بموجب هذا امللحق بعد إنتهاء مدة هذا امللحق باألسعار العادية‬ .6
customers to commit to the highest rate plan and longest period in case of cancelation ‫ تحويل اإلشتراك املفعل إلى إشتراكات أخرى حسبما هو متوفر لديها في‬Ooredoo ‫ ويكون من حق‬،
during the commitment period. ‫ خطيا برغبته في اإلنهاء وبشرط اإللتزام بالتعرفة األعلي‬Ooredoo ‫ذلك الوقت ما لم يخطر املشترك‬
7. In case of migration to prepaid, transfer of ownership and/or change or downgrading of .‫و املدة األطول في حال اإلنهاء خالل فترة اإللتزام‬
Rate Plan during the commitment period, all installments and offer termination fees shall ‫في حال تحويل تعرفة الخط إلى تعرفة الدفع املسبق أو نقل امللكية أو االنتقال إلى خطة تعرفة أقل‬ .7
become payable upon billing. However, upgrade of Rate Plan is permitted if approved by ‫خالل مدة اإللتزام فإنه يتم تحميل املشترك باقي قيمة األقساط باإلضافة الى رسوم اإلنهاء املبكر‬
Ooredoo. .‫ و مع ذلك فإنه من املمكن ترقية الباقات من ضمن التعرفة األساسية املختارة‬.‫للعرض‬
8. Reactivation of the line (MSISDN) that was activated under this appendix is not permitted if .‫يجوز إعادة تفعيل الخط (موضوع العرض) في حال تم فصله خالل مدة اإللتزام‬ .8
termination occurs during the commitment period. ‫تكون رسوم التعرفة الصوتية وتعرفة االنترنت مضافة لقيمة العرض وأقساط األجهزة إن وجدت باإلضافة‬ .9
9. Subscription and usage charges for voice and data rates are additional to the charges of the .‫لرسوم استخدام هذه الخدمات‬
offer and handset installment amounts (if exists).
10. Fair usage policy shall apply; connectivity speed will be reduced if package capacity is ‫ ففي حال تجاوز االستخدام للحد املقرر وفق‬، Ooredoo‫تطبق سياسة االستخدام الرشيد الخاصة ب‬ .10
exceeded and additional charges shall apply for both voice and data services. .‫ فإنه يتم تحميل املشترك رسوم إضافية على الخدمات الصوتية و خدمات اإلنترنت‬،‫العرض‬
11. Device warranty if exist will be valid as of the signature date hereof. .‫تعتبر كفالة الجهاز (إن وجدت) صالحة من تاريخ التوقيع على هذا امللحق‬ .11
12. Ooredoo will not refund any paid amounts .‫ ملزمة برد أية مبالغ مدفوعة‬Ooredoo ‫لن تكون‬ .12
13. Customer may not sell the device associated with this offer in case of settlement unless all .‫ال يحق للمشترك بيع الجهاز (موضوع العرض) قبل تسديد كامل قيمة األقساط‬ .13
installments are completed and paid. .‫سيتم تحميل املشترك قيمة الخدمات املضافة إلى قيمة تعرفة العرض املختار‬ .14
14. Additional services will be chargeable on top of the charges of the selected rate plan. ‫ يوافق املشترك الحالي على تغيير باقة التعرفة الحالية وفقًا ملا‬، ‫عند التوقيع على هذا امللحق‬ .15
15. By signing on this appendix, customer expressly accepts to change his active rate plan as .‫يقتضيه العرض موضوع هذا امللحق‬
per the promotion in this appendix. ‫الخدمات املضافة هي خدمات ال تحتسب ضمن االشتراكات الشهرية للوصول للحد األدنى من‬ .16
16. VAS (value added services) is not included as a part of the cumulative subscriptions with .‫املتطلبات‬
this promotion to meet the minimum requirements.
:‫شروط اإلنهاء‬
Termination Conditions:

In the occurrence of any of the following Termination events within the commitment period, the ‫ يتحمل العميل رسوم اإلنهاء املبينة في جدول العرض‬،‫في حال حدوث أي من الحاالت التالية خالل مدة اإللتزام‬
customer shall be liable to pay the termination fees stated in the offer table herein for each line in ‫لكل خط باإلضافة إلى أي خصم أو رصيد إضافي تحصل عليه العميل و قيمة االجهزة املجانية واألرقام املميزة‬
addition to , any service discount, credit to bill and cost of free devices and lines value received :‫التي تسلمها العميل خالل فترة العقد‬
by the customer as part of the offer herein: .‫اإلنهاء الطوعي للخط من قبل املشترك‬ .1
‫ بسبب إستخدام الخدمة أو التأخر في تسديد قيمة الدفعات‬Ooredoo ‫اإلنهاء القسري من قبل‬ .2
1. Line is terminated voluntary by the customer.
2. Line is terminated by Ooredoo due to misuse of the service or delayed payments. .‫املستحقة‬
3. Customer will be subject to a penalty charges as in to the following: .‫قيام العميل بإعادة بيع أو إستعمال خدمة الرسائل النصية الخاصة أرقام االتصال ألغراض إعالنية‬ .3
 In Termination events (1, 2 & 3) the lines under customer account will be ‫ باسترجاع أرقام االتصال‬Ooredoo ‫ ستقوم‬،)3 ‫ و‬2 ،1( ‫في حالة حدوث أي من حاالت اإلنهاء‬ 
taken back by Ooredoo .‫املسجلة تحت اسم العميل‬
4. Any discount/subsidy given on the devices, plus the total remaining installments. .‫ دعم على األجهزة مضافًا إليه إجمالي األقساط املتبقية‬/ ‫أي خصم‬ .4
5. Customer resells or uses the SMS service included within the voice lines for ‫يقوم العميل بإعادة بيع أو استخدام خدمة الرسائل القصيرة املضمنة في الخطوط الصوتية ألغراض‬ .5
advertising purposes. .‫الدعاية‬
6. Porting out during the commitment period. .‫في حال نقل رقم االشتراك إلى شركة أخرى خالل مدة االلتزام‬ .6

Acknowledgment: :‫إقرار‬
By signing on this appendix, customer accept all terms and conditions herein; and confirm that all
information given under this appendix are complete and accurate; customer further acknowledges ‫عند التوقيع على هذا امللحق يوافق املشترك على كافة الشروط واألحكام الواردة فيه ويقر بأن كافة‬
that Ooredoo has the right to take any legal action should the customer violate the terms and ‫ إتخاذ كافة اإلجراءات‬Ooredoo ‫ وأنه يحق لشركة‬،‫املعلومات الواردة في هذا امللحق هي صحيحة وحقيقية‬
conditions and/or disagree bringing forth any due payment. ‫أو اإلمتناع عن تسديد أية مبالغ‬/‫القانونية في حالة عدم اإللتزام بأي من الشروط واألحكام الواردة فيه و‬
.‫مستحقة‬

Company Name ……………………………… Ooredoo Kuwait

Name …………………………………………….. Name ………………………………………………

Designation …………………………………… Designation………………………………………

Signature ……………………………………….. Signature ………………………………………..

Data ……………………………………………….. Data ………………………………………………..

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Ooredoo Business Proposal for

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