Celesta Eligibility & Features

Celesta Eligibility
Onboarding Criteria

▪ Initial funding of Rs 5 Lakhs or more for new customers onboarded to Bank. Account to be funded within 3
working days from account opening date. OR
▪ For Resident Salary Customers: Salary credit of Rs. 2 Lakhs or more in the SB account.

On-going eligibility criteria - On-going eligibility criteria calculated at a Customer ID level or Family ID level

Customer ID level:

▪ Maintenance of an Average Monthly Balance of Rs 10 Lakhs in Celesta savings account OR

▪ Maintenance of an Average Monthly Balance of Rs 10 lakhs across savings accounts (In all SB accounts
including Noor CA) OR
▪ Maintenance of an Average Monthly Balance of Rs 5 Lakhs across savings accounts (In all SB accounts including
Noor CA) and Fixed Deposits for a minimum amount of Rs 25 Lakhs OR
▪ Maintenance of a minimum Total Relationship Value ^ (TRV) of Rs 1 Crore. OR
▪ For Resident Salary Customers: Salary credit of Rs. 2 Lakhs or more in the SB account.

Family ID level:

▪ Maintenance of Family Monthly Average Balance (FMAB) of Rs 10 Lakhs across Savings accounts (Including
Noor CA) of all customer IDs linked to a particular family ID# OR
▪ Maintenance of Family Monthly Average Balance (FMAB) of Rs 5 Lakhs in savings accounts (Including Noor CA)
of all customer IDs linked to a particular family ID# and FD(s) for a minimum amount of Rs. 25 Lakhs linked to
that particular family ID# OR
▪ Maintenance of a minimum Total Relationship Value ^ (TRV) of Rs 1 Crore.

^ Total Relationship Value (TRV), aggregated at Customer ID or Family ID level is composed of savings accounts, Noor
Current accounts and FDs.

# Family ID is generated at the time customer enrols into Family Banking program.

Customers who do not maintain any one of the mentioned criteria will be converted to a lower category Savings
Account with appropriate advance intimation (on half yearly basis); fees and charges of the lower SB A/c will apply
accordingly.

Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.
Celesta Family Banking Program
Celesta customers can extend their exclusive privileges to their family members as under.

▪ Customer can include a maximum of 4 members as part of the Family Banking Program. Family is defined as
Spouse, Father, Mother, Son, Daughter, Father in law, Mother-in-law and Siblings.
▪ Customer holding a Celesta account can add any of their family member (as per the family definition)
maintaining an SB account in personal name with the Bank to the Family Banking Program.
▪ Celesta account holder will be the primary holder in the family group.
▪ The customer ID of the Celesta account holder would be marked as the Primary customer ID in the Family ID.
▪ Other Terms and Conditions as applicable to the standard ‘Savings Account’ will also be applicable to the
accounts under this ’Family Banking program’. Hence, members who are part of Family Banking program will
have to maintain balances as per their individual savings account requirement.
▪ Facility to link and delink a Customer ID to Family Banking Program can be availed by submitting an application
form.
▪ Any member of the Family Banking Program can leave the group at any point of time by submitting the Family
Banking Application form. However, if a family member who holds the Primary Customer ID wishes to leave
the group / close his Celesta account, the Family Banking Program will then stand dissolved forthwith
automatically.
▪ A new member can be added to the Family Banking Program at a later point of time, subject to maximum of
4 members. The Application form (request to become a member of Family Banking Program) is to be filled-in
and signed by the new entrant & primary customer and must be submitted to the Bank.
▪ NRI customers can be part of Celesta Family Banking Program either as a primary account holder or as a
member.
▪ Current accounts (except Noor CA accounts), accounts maintained by Hindu Undivided Families and No-Frills
accounts are excluded from the purview of the Family Banking Program.
▪ Primary account holder cannot be a minor and Celesta debit card cannot be offered to minors.
▪ Family ID is mandatory for all Celesta accounts.
▪ KYC Non-Complied customers are not eligible to join Family Banking Program.

Offers to family members under Family banking program

▪ As part of the Celesta Family Banking Program, Celesta customer gets a chance to extend these benefits to
their linked family members as well and the eligibility for specific services is listed below:

Segment Propositions Celesta SB Account Family Member

Holder (Eligible for offer
(Eligible for offer Yes / No)
Yes / No)
Airport Lounge Access program Yes Yes

-
Extended as part of Celesta Master / VISA card lounge access
program. Applicable only for Celesta debit card holders.
Debit Card related offers Yes Yes

- Offers extended by the Bank on shopping with Celesta debit

card.

Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.
 Welcome On-board Gifting Yes Yes

-Welcome reward extended by our concierge partner to Celesta

customer and family members opting for Celesta debit card. A
welcome reward of 5000 bonus reward points will be credited
to Federal Reward balance on a minimum spend of Rs 1000 or
above on Federal Bank Celesta Debit card.
Insurance Coverage* Yes Yes

-Bank offers following insurance coverage as part of Celesta

Insurance program in tie up with TATA AIG.
o Air Accidental Coverage – Rs 1 Crore
o Personal Accidental Coverage – Rs 50 Lakhs
o Card protection Plan – Rs 4 Lakhs
o Group Hospital Cash – Rs 5000 / day (1 day deductible)
- * Terms & Conditions Apply; For family member the benefits are
offered in the individual SB account
Concierge Services Yes Yes

- Services offered by the concierge partner – Ms

Loylty Rewardz Mngt. Pvt. Ltd.
Free subscription to Wealth Management Services Yes Yes

- Free Portfolio review, research notes, etc.

- Bank in tie up with Equirus Wealth offers Wealth management
services to Celesta clients and their family members.
Yearly Birthday rewards Yes Yes

-Yearly birthday reward extended by our concierge partner to

Celesta customer and family members opting for Celesta debit
card. Reward - Earn 5X Reward Points (up to 1000 points) on all
eligible transactions during the birthday month
Dedicated Customer Care Yes Yes

-Specialised team is assigned at Contact centre to handle the

calls / emails from Celesta customers.
Concessions on Locker Rent Yes (For Family as a single unit)

-Concession on locker occupied by Celesta Family. Concession of

50% subject to a cap of Rs 2000 is extended to entire family as
a single unit. Concession can be availed by any one member in
the family.
Doorstep Banking

- Service available only at selected branches.

Concessional Processing Fees Yes No
(Housing Loan / Car Loan)

-
50% concessions in processing fees for retail loans (Housing /
Car loan) subject to a cap of Rs 10,000
Demat Account AMC waiver* Yes No

- Free lifetime Demat account

Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.
 Personalized Digital Touch points Yes No

- Personalised digital products offered to Celesta customers like

WhatsApp Banking, personalised mobile banking platform,
personalised net banking platform etc. (To be rolled out)
▪ Celesta family members has to maintain the savings account AMB criteria as per their account scheme.

Offers clubbed with Celesta debit card

Master card variant
▪ Complimentary Domestic & International Airport Lounge Access
Debit card Type Complementary Domestic Complementary International
lounge access lounge access
Celesta Resident 2/ Quarter 4/ Year
(BIN No – 515630)
Celesta NR 2/ Quarter 4/ Year
(BIN No – 555915)
# - Quarter will be calendar quarter and year is calendar year.

▪ While swiping Master World Series (Celesta) Debit Card at domestic lounge an authorization for an amount
(Rs. 2/-) will be taken on the card for validation purposes only which is non-refundable, whereas in case of
International lounge access customers will be charged as per lounge charges and the same will be reimbursed
within 30 days. After customers have exceeded the complimentary accesses, the applicable lounge access fee
(plus taxes) will be charged to his account.

▪ List of participating lounges

1) Domestic - https://www.federalbank.co.in/airport-lounge-access-program-domestic
2) International – https://www.loungekey.com/federalcelesta [Use the search option on the top right
corner of the website to search the availability of lounges in a city / country]

▪ Reward points on all debit card spends - All Celesta Debit Card holders are automatically enrolled as Federal
Rewards program. Reward Points earned on your Celesta Debit Card transactions can be used for shopping,
dining, watching movies, paying bills and more. Celesta debit card holders can earn 1 point for every Rs 100
spent.

▪ Daily shopping limit of ₹ 6 Lakhs (Applicable for all retail POS / ECOM transaction)
▪ Daily ATM Withdrawal limit of ₹ 1 Lakh

▪ Assured 15% off on Food & Dining – For details visit - http://feddelights.com/

▪ Complimentary Golf Access – For details visit - https://specials.priceless.com/en-

in/offers/Mastercard_World_Card_India_Golf_Program?Oid=201902180041

▪ Features and Offers of Master Celesta contactless debit card - https://www.federalbank.co.in/celesta-

personal-contactless-debit-card

▪ Other Offers - https://www.federalbank.co.in/mastercard-domestic-usage-offers

Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.
VISA card variant (Discontinued for fresh issuance)
▪ Complimentary Domestic & International Airport Lounge Access
Debit card Type Complementary Domestic lounge Complementary
access International lounge
access
Celesta NRE / Resident 2/ Quarter 4/ Year
(Bin No – 453795)
# - Quarter will be calendar quarter and year is calendar year.

▪ While swiping Visa Infinite (Celesta) Debit Card at domestic lounge an authorization for an amount (Rs. 2/-)
will be taken on the card for validation purposes only which is non-refundable, whereas in case of International
lounge access customers will be charged as per lounge charges and the same will be reimbursed within 30
days. After customers have exceeded the complimentary accesses, the applicable lounge access fee (plus
taxes) will be charged to his account.

▪ List of participating lounges

1) Domestic - https://www.federalbank.co.in/airport-lounge-access-program-domestic
2) International – https://www.loungekey.com/federalcelesta [Use the search option on the top right
corner of the website to search the availability of lounges in a city / country]

▪ Reward points on all debit card spends - All Celesta Debit Card holders are automatically enrolled in Federal
Rewards program. Reward Points earned on Celesta Debit Card transactions can be used for shopping, dining,
watching movies, paying bills and more. Celesta debit card holders can earn 1 point for every Rs 100 spent.

▪ Daily shopping limit of ₹ 6 Lakhs (Applicable for all retail POS / ECOM transaction)
▪ Daily ATM Withdrawal limit of ₹ 1 Lakh

▪ Assured 15% off on Food & Dining – For details visit - http://feddelights.com/

▪ Features and Offers of VISA Celesta contactless debit card - https://www.federalbank.co.in/visa-celesta-

contactless-cards

▪ Other Offers - https://www.federalbank.co.in/visa-debit-card-offers

Celesta Insurance Program

Bank offers following complementary insurance coverage for Celesta main account holder and family members as
part of family banking program.
Accidental Death - Air Accidental Cover – Upto Rs 1 Crore*
Accidental Death – Personal Accidental Death cover– Upto Rs 50 Lakhs*
Fraudulent charge cover (Debit Card) – Upto Rs 4 Lakhs*
Daily Hospital Cash (Accident & illness) – Rs 5,000 for 10 days (1 day deductible)**

For T&C visit - https://www.federalbank.co.in/celesta-insurance

Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.
Celesta Concierge Program

Enjoy the exclusive 24/7 Concierge Services on your Celesta Debit card. Call the Federal Bank Concierge Service desk
at 1800-258-2566 or +91-40-67284302 (Monday – Saturday; 9AM – 6PM) to book a Concierge Service or email at
concierge@federalrewards.in to receive a call back from our agent to take the booking request. Services can be booked
through FedNet also.

Services offered under the program

Travel Services and Premium Services Golfing Services

▪ Hotel Referral and Reservation Assistance ▪ Golf Course Referral and Reservation
▪ Flight Information and Ticketing Assistance Assistance
▪ Luxury Car Rental and Limousine Referral and ▪ Golf Lessons Information
Reservation Assistance ▪ Golf Equipment and Apparels
▪ Pre-trip Inoculation and Visa Requirement ▪ Golf Events Assistance
Information
▪ Airport Limousine Concierge Arts and Culture Services
▪ Airport VIP Service Meet-and-Greet ▪ Arts and Antiques Dealers Information
▪ Airport Lounge Access Assistance
▪ Currency Rates and Conversions ▪ Flower and Gift Delivery Assistance
▪ Trip Planning and Assistance ▪ Jewellery and Watches Referral Assistance
▪ Overseas Language/Translation Support ▪ Major Shopping Belts/Locations Information
▪ Sightseeing and Destination Recommendations ▪ Spa, Fitness Centre and Sports centre
▪ Luxury Yacht and Cruise Information and Information and Referral Assistance
Reservations Business Services
▪ Courier Service Assistance
▪ Translation Services
Other Services
▪ Event Planning
▪ Pet Care Assistance
▪ Massage and Aromatherapy Services
Services listed above are chargeable. All concierge service bookings have a non-refundable convenience fee (exclusive of taxes) of 2% of the
booking amount or Rs.500, whichever is lower. For details of service please contact Federal Bank Concierge Service desk.

Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.
 Celesta Fee & Charges

Basic Charges for Celesta main account holder

Features Charges Applicable

Service charges if eligibility criteria’s are not met NA
Debit card type for Primary Celesta Holder Celesta Resident / NR debit card
Issuance Fee for Primary Celesta Holder NIL
Annual maintenance Charge for Primary Celesta Holder Rs 750* (Excluding GST)

* AMC is exempted if the annual spend is above ₹

2,00,000 through ECOM/POS or if the eligibility criteria
in the previous year is above stipulated limits.
Debit card type for Celesta Family Holder Celesta Resident / NR debit card
Issuance Fee for Family Celesta Holder NIL
Annual maintenance Charge for Family Celesta Holder Rs 750* (Excluding GST)

* AMC is exempted if the annual spend is above ₹

2,00,000 through ECOM/POS
Debit card renewal Free
Cheque Book Issuance Unlimited, Free
FedNet (Internet Banking) Free
FedMobile (Mobile Banking) Free
Ledger Folio Charges Free
Daily Debit card cash withdrawal limit Rs 1 Lakh
Daily POS transaction limit Rs 6 Lakhs
DD Charges Free (Local DD Only)
NEFT Free
RTGS Free
IMPS Free
AWB Charges As per Service charges & Fees
ECS / NACH Transaction Fee As per Service charges & Fees
Cash Handling Charges As per Service charges & Fees
Collection of cheques (outstation)/Inward LCC As per Service charges & Fees
Transaction Failure charges As per Service charges & Fees
Demat Charges – Demat Account AMC NIL for life
Subscription to Wealth Management Services Free
Locker Rent 50% Concession to a cap of Rs 2000. (Offered to Family
as a group)
▪ Customers who do not qualify for the Celesta eligibility criteria will be converted to normal savings account
with due notice. Fees and charges will apply accordingly.
▪ The charges mentioned in the above document is subject to modification from time to time solely at Bank's
discretion.
▪ Charges not specified above will be as per the service charges and fees structure of Bank.

Version – V5.10052023
Term & Conditions - The offers / conditions / charges mentioned in this document is subject to modification from time to time solely at Bank's discretion.