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➢ Vendor: Microsoft
Operations
A. Power Apps
B. Business Events
C. Workspaces
D. Power Automate Flows
E. Standard Workflows
Answer: BE
Explanation:
Business events provide a mechanism that lets external systems receive notifications from finance
and operations applications. In this way, the systems can perform business actions in response to
the business events. Business events occur when a business process is run. During a business
process, users who participate in it perform business actions to complete the tasks that make up
the business process. A business action that a user performs can be either a workflow action or a
non-workflow action. Approval of a purchase requisition is an example of a workflow action,
whereas confirmation of a purchase order is an example of a non-workflow action. Both types of
actions can generate business events that external systems can use in integration and notification
scenarios. Some organizations require that purchase requisitions and purchase orders are
approved by a user other than the person who entered the transaction. To set up an approval
process, you can create a workflow.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/business-events/home-page
https://docs.microsoft.com/en-us/dynamics365/supply-chain/procurement/procurement-sourcing-
workflows
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A. Microsoft Dataverse
B. Dynamics 365 Customer Engagement
C. Azure DevOps
D. Power Automate
Answer: D
Answer: B
Explanation:
Clicking on the individual project will show you the direction in which the sync failed (Finance and
Operations app to Dataverse or vice-versa) and details of why it failed. You can choose to fix the
underlying issues and then select Re-run execution which retries the entire execution, along with
the records that failed or errored out in the last sync. Once this completes, initial sync is completed
and the table returns to the Running state.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/dual-
write/errors-and-alerts
Answer: A
Explanation:
You can use the Resequence button to update any entities that you've selected.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/data-entities/copy-
configuration
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Answer: D
A. Power Apps
B. Business Events
C. Dynamics 365 Finance Workflow
D. Power Automate
Answer: AD
A. AJAX
B. Data Management Framework
C. Dual-write
D. OData APIs
Answer: B
A. Data upgrade.
B. Package deployment.
C. Data expansion.
D. Data migration.
Answer: D
Answer: B
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Explanation:
The email throttling feature allows noninteractive email providers to adhere to a per-minute email
sending limit, which prevents errors that are currently triggered when the system attempts to send
more emails than the provider can handle. When email throttling is enabled, sending limits for
Microsoft 365 email providers will be set automatically; manual configuration is required for all other
email providers.
https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/finance-
operations/finance-operations-crossapp-capabilities/email-throttling
A. Microsoft Planner
B. Microsoft Teams
C. Dynamic 365 Project Module
D. Lifecycle Services
Answer: D
Explanation:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/lcs-works-
lcs
A. Dual-write.
B. Bring your own database (BYOD).
C. Entity store.
D. Data management.
Answer: C
Explanation:
Entity store is an operational data store that is included with Microsoft Dynamics 365 Finance.
Entity store enables Power BI integration.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/power-bi-
integration-entity-store
A. Add a field in Dynamics 365 Finance to mirror the older system configuration.
B. Map the custom field from the older system to the customer group field in Dynamics 365
Finance.
C. Map the custom field from the older system to the customer account number in Dynamics
36S Finance.
D. Map the value from the custom field in the older system to the customer segment field in
Dynamics 365 Finance.
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Answer: B
Explanation:
A customer group is a way of aggregating customers that are similar in some way. For example,
you may use them to distinguish between retail and wholesale customers or between company
employees and external customers etc.
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/create-a-customer-group
A. Create a single party record tanked to both the customer and vendor records.
B. Create a single contact that is scared between the customer and vendor record.
C. Create separate parry records for both the customer and vendor records.
D. Create separate party records with a single relationship defined between them.
Answer: A
A. Add a rule with a query to add employees with M.D. initials to the Medical Doctors role.
B. Select a user who has M.D. in the name. Assign the Medical Doctors role. Repeat for each
user.
C. Configure segregation of duties for the M.D. roles.
D. Create a role with extended data security and assign it to the M.D. employees.
Answer: A
Explanation:
You can assign users to roles automatically, based on rules and business data, exclude users from
automatic role assignment, or add users to roles manually. Note: Automatically assign users to
roles.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/assign-
users-security-roles
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D. Remove segregation of duties for the users.
E. Exclude the users from automatic assignment.
Answer: CE
Explanation:
You can set up rules to separate tasks that must be performed by different users. This concept is
named segregation of duties.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/assign-
users-security-roles
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/set-up-
segregation-duties
Answer:
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Explanation:
Box 1: Power Apps. Use Power Apps canvas apps for simple UI handling cases.
Box 2: Power Automate. You can customize emails for Power Automate flows.
Box 3: Power BI. Power BI can produce reports.
https://docs.microsoft.com/en-us/power-automate/email-customization
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Answer:
Explanation:
Box 1: Dynamics 365 Commerce. Loyalty programs can help increase customer loyalty by
rewarding customers for their interactions with the retailer's brand. In Dynamics 365 Commerce,
you can set up simple or complex loyalty programs that apply across your legal entities in any
commerce channel.
Box 2: Dynamics 365 Commerce. You can manage clienteling in Dynamics 365 Commerce.
Clienteling empowers sales associates to become trusted advisors and establish long-term
relationships with their customers. Dynamics 365 Customer Insights helps organizations to gather
disparate data, be it from transactional, observational, or behavioral sources, to gain a unified view
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of customers, and derive intelligent insights that drive key business processes.
Box 3: Dynamics 365 Finance. Use Dynamics 365 Finance to manage customer ledger entries to
reconcile payments.
https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program
https://docs.microsoft.com/en-us/learn/modules/manage-clienteling/
Answer:
Explanation:
Box 1: Case Process. You should set up processes that employees must follow for the cases that
are opened in your organization. Processes help guarantee consistency for the people who are
involved in cases, and also help employees resolve cases faster and more efficiently. You can set
up a process for each case category that cases are assigned to. Although planning a separate
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process for each case type takes time, case resolution will go much more smoothly if the processes
are planned out.
Box 2: Case category security. Case category security by role. Only appropriate employees in an
organization should have access to cases and related information. To control which employees
have access to view, create, and update different types of cases, you can assign security roles to
case category types. You must determine which security roles should have access to the various
case category types.
Box 3: Case Workflow. You can setup cases in a deeper way by using workflows in Organization
administration.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-
administration/plan-case-management
Answer:
Explanation:
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https://docs.microsoft.com/en-us/azure/logic-apps/logic-apps-control-flow-conditional-statement
Answer:
Explanation:
Box 1: Hierarchy. Users in a specific organizational hierarchy:
1. After you select Hierarchy, on the Hierarchy selection tab, in the Hierarchy type list, select the
type of hierarchy to assign the step to.
2. The system must retrieve a range of user names from the hierarchy. These names represent
users that the step can be assigned to.
Box 2: Participant. Users who are assigned to a specific group or role:
1. After you select Participant, on the Role based tab, in the Type of participant list, select the type
of group or role to assign the step to.
2. In the Participant list, select the group or role to assign the step to.
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-
administration/configure-approval-step-workflow
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