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Fybsc-It Sem1 Cs Apr19

This document is an exam paper for the subject of Communication Skills. It contains 5 questions with 3 parts each, for a total of 15 parts. Students must attempt 3 out of the 6 parts for each question. The questions cover topics like the functions of communication, types of business messages, strategies for effective meetings, approaches to negotiation, planning presentations, and theories of communication. The paper is out of a total of 75 marks and provides instructions for formatting responses and using diagrams or calculations where needed.

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faiyaz pardiwala
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0% found this document useful (0 votes)
59 views2 pages

Fybsc-It Sem1 Cs Apr19

This document is an exam paper for the subject of Communication Skills. It contains 5 questions with 3 parts each, for a total of 15 parts. Students must attempt 3 out of the 6 parts for each question. The questions cover topics like the functions of communication, types of business messages, strategies for effective meetings, approaches to negotiation, planning presentations, and theories of communication. The paper is out of a total of 75 marks and provides instructions for formatting responses and using diagrams or calculations where needed.

Uploaded by

faiyaz pardiwala
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Paper / Subject Code: 82305 / Communication Skills.

(2½ Hours) [Total Marks: 75]

N. B.: (1) All questions are compulsory.


(2) Make suitable assumptions wherever necessary and state the assumptions made.
(3) Answers to the same question must be written together.
(4) Numbers to the right indicate marks.
(5) Draw neat labeled diagrams wherever necessary.
(6) Use of Non-programmable calculators is allowed.

1. Attempt any three of the following: 15


a. What are the different functions of communication?
b. What is horizontal, vertical and diagonal communication?
c. How do postures help you assess a person’s confidence or diffidence?
d. List and explain the variables of National culture.
e. Discuss the negative effects that technology-oriented communication creates in
business organization.
f. What are some basic traits which a global manager must possess to manage global
organization?

2. Attempt any three of the following: 15


a. What are the different types of business messages?
b. Explain the factors for audience analysis.
c. Discuss with appropriate examples the essentials of winning proposals in business.
d. State advantages and disadvantages of electronic and video résumés.
e. State and explain the different categories of poor listeners.
f. How can one overcome stage fright during a presentation?

3. Attempt any three of the following: 15


a. What are the strategies required to hold effective meetings?
b. What is group discussion? State its benefits.
c. How important is audience awareness in team presentation?
d. ‘Briefing and public speaking differ in their style of presentation’.- Justify
e. State the communication needs of any stakeholder.
f. What are the main contents of the minutes of a meeting?

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ECB1CC69E5B4087D12E09F3AF3F35E18
Paper / Subject Code: 82305 / Communication Skills.

4. Attempt any three of the following: 15


a Write a short note on Crisis Communication.
b What is AIDA model?
c Discuss about the various approaches to negotiation.
d State the five intercultural negotiation skills.
e State the ethical dilemmas managers face in organizations.
f List and explain the basic features of email etiquette.

5. Attempt any three of the following: 15


a. Explain the process of planning done in presentation.
b. Create a mind map for ‘Vision 2050’.
c. Explain the importance of impress stage.
d. How to create outline for the presentation?
e. ‘The effect of visual communication is similar to oral communication’-Justify
f. What is chunking theory?

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ECB1CC69E5B4087D12E09F3AF3F35E18

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