Owner’s Manual

Revision 1.6
June-2023
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Safety instructions
Use the following safety guidelines to help protect your computer from potential damage and to help ensure your
personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the
safety information that was shipped with your computer.

WARNING: Disconnect all power sources before opening the

computer cover or panels. After you finish working inside
the computer, replace all covers, panels, and screws
before connecting to the power source.

CAUTION: Some repairs may only be done by a certified

service technician. You should only perform
troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing
that is not authorized by C-Lab, is not covered by your
warranty. Read and follow the safety instructions that
came with the product.

CAUTION: To avoid electrostatic discharge and prevent damage

to internal components from electrostatic discharge, when
touching the computer or its parts, ground yourself by using
a wrist grounding strap or by periodically touching an
unpainted metal surface, such as a connector on the back of
the computer.

CAUTION: Handle components and cards with care. Do not touch

the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such
as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector

or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this
type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them
evenly aligned to avoid bending any connector pins. Also,
before you connect a cable, ensure that both connectors are
correctly oriented and aligned.

CAUTION: This equipment is not suitable for use in locations

where children are likely to be present.

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Consignes de sécurité
Utilisez les consignes de sécurité suivantes pour protéger votre ordinateur contre les dommages potentiels et pour
garantir votre sécurité personnelle. Sauf indication contraire, chaque procédure incluse dans ce document suppose que
vous avez lu les consignes de sécurité fournies avec votre ordinateur.

AVERTISSEMENT: Débranchez toutes les sources d'alimentation avant

d'ouvrir le capot ou les panneaux de l'ordinateur. Une fois que vous
avez fini de travailler à l'intérieur de l'ordinateur, remettez en
place tous les capots, panneaux et vis avant de vous connecter à la
source d'alimentation.

PRÉCAUTION: Certaines réparations ne peuvent être effectuées que par

un technicien de maintenance agréé. Vous ne devez effectuer le
dépannage et les réparations simples que comme autorisé dans la
documentation de votre produit ou comme indiqué par l'équipe de
service et d'assistance en ligne ou par téléphone. Les dommages dus
à une intervention non autorisée par C-Lab ne sont pas couverts par
votre garantie. Lisez et respectez les consignes de sécurité
fournies avec le produit..

PRÉCAUTION: Pour éviter les décharges électrostatiques et éviter

d'endommager les composants internes du fait des décharges
électrostatiques, lorsque vous touchez l'ordinateur ou ses composants,
mettez-vous à la terre à l'aide d'un bracelet antistatique ou en
touchant périodiquement une surface métallique non peinte, telle qu'un
connecteur à l'arrière de l'ordinateur. ordinateur.

PRÉCAUTION: Manipulez les composants et les cartes avec précaution. Ne

touchez pas les composants ou les contacts d'une carte. Tenez une carte
par ses bords ou par son support de montage en métal. Tenez un composant
tel qu'un processeur par ses bords et non par ses broche.

PRÉCAUTION: Lorsque vous déconnectez un câble, tirez sur son connecteur

ou sur sa languette, et non sur le câble lui-même. Certains câbles ont
des connecteurs avec des languettes de verrouillage ; si vous
déconnectez ce type de câble, appuyez sur les languettes de
verrouillage avant de déconnecter le câble. Lorsque vous séparez les
connecteurs, maintenez-les alignés uniformément pour éviter de plier
les broches du connecteur. De plus, avant de connecter un câble,
assurez-vous que les deux connecteurs sont correctement orientés et
alignés.

PRÉCAUTION: Cet équipement n'est pas adapté à une utilisation dans des
endroits où des enfants sont susceptibles d'être présents.

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Table of contents

SAFETY INSTRUCTIONS........................................................................................ 2
INTRODUCTION ................................................................................................... 5
TENSOR-I22 FEATURES ............................................................................................ 5
PACKAGE CONTENTS ................................................................................................ 5
SPECIFICATIONS ...................................................................................................... 6
FEATURES .............................................................................................................. 6
DIMENSIONS .......................................................................................................... 7
INTERFACES............................................................................................................ 7
OPTIONAL TEL EXPANSION MODULES ......................................................................... 7
CONNECTORS LAYOUT .............................................................................................. 9
QUICK START GUIDE.......................................................................................... 10
MINIMUM REQUIREMENTS ..................................................................................... 10
IDENTIFYING TENSOR-I22 CONFIGURATION ................................................................ 10
OPENING TENSOR-I22 ....................................................................................... 11
INSTALLING RAM .............................................................................................. 12
M.2 COOLING PLATE AND NVME/SATA............................................................. 13
OPTIONAL WIFI/BT MODULE ............................................................................ 15
CONNECTING TENSOR-I22 ................................................................................. 18
ENTERING BIOS SETUP ...................................................................................... 18
INSTALLING AND BOOTING OPERATING SYSTEM .............................................. 18
SERVICE ............................................................................................................. 19
SUPPORT ............................................................................................................. 19
WARRANTY ........................................................................................................... 19
RMA ................................................................................................................... 19

For more information and to obtain the latest revision of

this document, please visit: www.fit-iot.com

For technical support and product related questions,

please email: support@fit-pc.com

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Introduction
Thank you for purchasing Tensor-I22. A fanless PC designed to be tough, capable,
versatile and user-friendly. With proper installation, we expect Tensor-I22 to
serve you for many years. The unique fanless design of Tensor-I22 eliminates
the need for any maintenance after installation.

Please consult this owner’s manual for getting started with Tensor-I22. You
are welcome to contact the Tensor-I22 manufacturer, C-Lab, at www.fit-iot.com
or support@fit-pc.com should you have any technical questions.

Tensor-I22 features
• Intel® 11th Gen. Core processor
• Up to 64 GB DDR4 RAM
• NVMe | M.2 SATA | 2.5” storage*
• Dual head 4K display
• Up to 4 Gbit Ethernet ports* | WiFi* | cellular communication*
• USB 3.1, USB 2.0, audio, optional Isolated serial + GPIO ports.
• Supports Windows 10, Windows 11 and Linux
• Additional features can be added with Tensor Elements (TELs)
• All-metal fanless housing (standard housing is 200 mm X 200 mm X 35.3 mm)
• Operating temperature range is from -40°C to 65°C (depending on ordered
configuration)
* Feature may require an extension TEL module or may not be enabled by default

Package contents
1. Tensor-I22 computer
2. Power supply: input 100-240VAC 50/60Hz, output 12VDC 5A with universal AC plugs
3. Antennas, according to configuration
4. Owner’s manual

NOTES

• Additional accessories can be purchased separately here:

https://fit-iot.com/web/products/Tensor-I22/buy-Tensor-I22/
• Some Tensor-I22 configurations come pre-installed with additional devices and
accessories

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Specifications
Features
 IOT gateway / Fanless industrial PC
 Intel® 11th Gen. Core processor
 NVMe + M.2 SATA + 2.5” HDD storage
 2x/4x Gigabit LAN
 Optional Wi-Fi/BT + LTE/5G modem
 Optional Isolated serial + GPIO ports
 7V – 42V DC power input
CPU Intel® Core i7-1185G7E 4 Core | Base: 1.8/2.8 GHz, Boost: 4.4 GHz | TDP: 15/28 W | vPro
Intel® Core i5-1145G7E 4 Core | Base: 1.5/2.6 GHz, Boost: 4.1 GHz | TDP: 15/28 W | vPro
Intel® Celeron 6305E 2 Core | Base: 1.8 GHz | TDP: 15 W
Memory Type 2x SO-DIMM DDR4 up to 3200MT/s
Max. capacity 64 GB
Storage Storage devices Up to 3 NVMe/ SATA storage devices
Basic configuration NVMe or SATA on M.2 (PCIe x4 Gen. 4 or SATA 3)
Optional TEL-NVME on TRIP1 Additional NVMe on M.2 (PCIe x4 Gen. 3)
Optional TEL-NVME on TRIP2 Additional SATA on M.2
Optional TEL-SATA1 1 Additional SATA on 2.5” for SSD/HDD
Display Display outputs Up to 4 independent displays
HDMI 2x HDMI 1.4b (up to 3840 x 2160 @ 30Hz)
Mini-Display Port 2x DP 1.2 (up to 4096 x 2160 @ 60Hz) Dual mode
Ethernet Ethernet ports Up to 4 ports
Basic configuration 2x Gigabit Ethernet on RJ45
Optional TEL-LANX2 Additional 2x Gigabit Ethernet on RJ45
Optional TEL-OPLNX2 Additional 2x SFP+ ports for optical LAN
Optional TEL-POEX2 1 Additional 2x GbE LAN on RJ45 with PoE source of up to 15W
Wireless M.2 Key-E 2 For M.2 2230 module with Wi-Fi 6E, BT 5.2
Connectivity M.2 Key-B 2 For M.2 LTE/5G
Optional TEL-PCIEmini For mini PCIe module, w/ Nano-SIM tray
USB USB ports Up to 12 USB 3.1 / 2.0 ports
Basic configuration 4x USB 3.1 on USB Type-A
Optional TEL-USB3V4 Up to 2 additional 4x USB 3.1 on USB Type-A
Optional TEL- USB2V4 Up to 2 additional 4x USB 2.0 on USB Type-A
Serial/GPIO Serial/GPIO ports 1 Up to 20 RS-232 / RS-485 or 40+ isolated GPIOs
RS-232 / RS-485 1 Up to 20 RS-232 / RS-485 ports on DB9
CAN bus Up to 5 isolated CAN bus ports on DB9
GPIO Up to 5 modules with 20 isolated GPIOs each, on terminal blocks
Audio Codec Optional analog audio on TEL-AUDIO
Interfaces Optional analog output, analog input on 3.5 mm jacks
Power Input power Modular power
Standard power input 12V, 5.5 mm power jack w/ locking, 60W universal PSU
TPM Internal firmware TPM Intel® PTT (TPM 2.0)
Discreet TPM Optional discreet TPM 2.0: RSA-2048, ECC-256, SHA-256, EAL4+
OS support Windows 10 Windows 10 IoT Enterprise LTSC 2021 / Windows 10 Pro
Windows 11 Windows 11 Pro
Linux Linux Mint / Ubuntu
Operating Commercial temperature 0°C to 45°C
Environment Extended temperature -20°C to 65°C
Industrial temperature -40°C to 65°C
Humidity 5% - 95% non-condensing
Physical Cooling Fanless, passive cooling
Characteristics Dimensions 200 mm X 200 mm X 35.3 mm for standard housing
Mounting Side/bottom VESA / DIN Rail mount

Notes:
1. Some expansion TELs require a larger housing
2. Additional options are available with expansion TELs

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Dimensions

Interfaces
Location Connector Interface
Rear Panel Power input: 5.5mm 12V up to 60W
Optional 2x 3.5mm jacks Optional analog audio (TEL-AUDIO)
2x HDMI HDMI 1.4b (up to 3840 x 2160 @ 30Hz)
2x mini-DP DP 1.2 (up to 4096 x 2160 @ 60Hz) Dual mode
2x RJ45 2 x RJ45 10/100/1000 Mbps Ethernet
2x USB Type-A 2x USB 2.0
2x USB Type-A 2x USB 3.1
Front Panel Power button On/Off push button w/ power LED
Optional expansion TELs 2x RJ45, DB9, terminal block, etc.
Right Panel 2x SMA 2x SMA antennas for Wi-Fi/BT or cellular modem
Optional expansion TELs 2x RJ45, DB9, terminal block, etc.
Left Panel 2x SMA 2x SMA antennas for Wi-Fi/BT or cellular modem
Optional expansion TELs 2x RJ45, DB9, terminal block, etc.
Location Connector Form factor Interface Usage
Internal 2x SO-DIMM DDR4 SO-DIMM DDR4, up to 3200 MT/s 2x DDR4 module
M.2 Key-B M.2 Up to 3060 PCIe Gen 3 x1 + USB 2.0 LTE/5G modem
M.2 Key-E M.2 2230 or PCIe Gen 3 x1 + USB 2.0 Wi-Fi/BT module
M.2 Key-M M.2 up to 2280 PCIe Gen 3 x4 / SATA NVMe/SATA storage/AI
TRIP1 Expansion TEL PCIe Gen 3 x4/ 2x PCIe TEL expansions for TRIP1
TRIP2 Expansion TEL PCIe Gen 3 x1 / SATA TEL expansions for TRIP2
4-pin internal USB Expansion TEL USB 2.0 USB TEL expansions

Optional TEL expansion modules

TEL Description Max. quantity Where connected PN
FT.C-LAN2 Additional 2x Gbit LAN 1 1 TRIP1 FC
FT.EC-USB2V4 Additional 4x USB 2.0 2 TRIP1 / TRIP2 FEC
FT.ED-USB3PCIV4 Additional 4x USB 3.0 2 TRIP 1,2 FED
FT.F-M2NVME for NVMe Additional M.2 Key-M for NVMe 1 TRIP1 FFN
FT.F-M2NVME for SATA Additional M.2 Key-M for SATA 1 TRIP2 FFS
FT.H-SER4 1-4 isolated RS232 or RS485 3 TRIP1 / TRIP2 / int. USB FH
FT.HB-DB9 DB9 connector for FT.H-SER4 3 per FT.H-SER4 FT.H-SER4
FT.HA-SER1 1 port RS232 3 TRIP1 / TRIP2 / int. USB FHA
FT.I-M2B Additional M.2 Key-B for modem 2 TRIP1 / TRIP2 FI
FT.J-M2E Additional M.2 Key-E for Wi-Fi/BT 2 TRIP1 / TRIP2 FJ
FT.L-PCIEmini Mini PCIe compartment 2 TRIP1 / TRIP2 FL
FT.Q-CAN Isolated CAN bus port 3 TRIP1 / TRIP2 / int. USB FQ
FT.S-GPIO 4 – 20 isolated GPIOs 3 TRIP1 / TRIP2 / int. USB FS
FT.V-TERM4 Terminal block 4x for FT.S-GPIO 4 per FT.S-GPIO FT.S-GPIO FV
FT.T-SATA1 2x 2.5" SSD / HDD 1 FT

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2x Gbit Ethernet with PoE PSE 1 TRIP1 FU

FT.U-POE2 802.3at Type 1 by RJ45
2 x SFP+ socket for optical GbE 1 TRIP1 FW
FT.W-OPLN2 connection
Notes:
1. This interface is also available in some quantity on the motherboard, without a TEL.

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Connector layout

Back view

Front view

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Quick start guide

Minimum requirements
To use Tensor-I22 you will need:

• RAM and storage device (if not pre-installed)

• A display with HDMI or DisplayPort input + HDMI or mini-DisplayPort cable
• USB keyboard and mouse

Identifying Tensor-I22 configuration

Your Tensor-I22 configuration is detailed on the label attached to the bottom of the
computer.

Note
Pay attention to RAM and storage. If not installed, Tensor-I22 will not boot. You
will have to install these devices first.

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Opening Tensor-I22
You will need to open Tensor-I22 in order to install RAM, storage, cellular modem,
WiFi module, RTC battery or expansion TELs.
*Required tool: Phillips screwdriver.
To open Tensor-I22 please follow these steps:
1. Place Tensor-I22 on a flat surface bottom-up.
2. Open the four screws using the Phillips screwdriver (counter clock-wise).
3. Lift the bottom cover to remove it.

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Installing RAM
*Required tool: Phillips screwdriver.

1. Tensor-I22 can accept two SODIMM DDR4 modules

2. Insert DDR4 SODIMM module and press it down until it latches firmly
on both sides

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M.2 cooling plate and NVMe/SATA

*Required tool: Phillips screwdriver.

The M.2 cooling plate has several purposes:

• Allows installation of multiple form factor M.2 devices

• Provides cooling to M.2 devices

M.2 Key-M accepts SATA of NVME modules, 2230, 2242, 2260 or 2280.
M.2 Key-B accepts SATA M.2 modules or modems, with lengths of 30mm, 42mm,
52mm or 60mm and widths 22mm or 30mm
All modules must be fastened to the M.2 cooling plate.

To install NVMe/SSD onto M.2 cooling plate

1. The red spacer is already assembled on the plate. Move the red M.2 spacer
according to the length of the M.2 NVMe/SSD as depicted below. Insert M.2
fastening screw but do not tighten!
2. Place edge of M.2 NVMe/SSD against the fastening screw
a. Press the NVMe/SSD firmly until its connector edge is seated between
the alignment pins and rests on the fastening screw.
Once positioned correctly the connector edge should stick out above the
edge of the M.2 cooling plate.
3. Tighten the spacer screws

1-3
2

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4. Place edge of M.2 plate connectors against the appropriate sockets on the
SBC.
a. Press firmly on the plate until its connector edge is fully seated
in the socket. After correct positioning, the holes in the plate
align with the spacers on the board.

5. Hold down the M.2 cooling plate and tighten the 3 panel screws
6. Return the bottom cover to its place and tighten the screws

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Optional WiFi/BT Module

*Required tools: Phillips screwdriver and small wrench

WiFi module is not installed by default.

Installing WiFi/BT module

1. Unscrew the side frame(s) as shown below

2. Remove the frame(s)

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3. Insert the WiFi/BT antenna connectors into the appropriate holes in the
frame(s) and tighten them by using the small wrench.

4. Return the frame and tighten the screws to secure it in place

5. Remove the bottom cover by removing the 4 screws as shown in the picture
below

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6. Insert the WiFi/BT module into the appropriate socket at an angle.

7. Press it down until it sits on the spacer.
8. Tighten the fastening screw.

9. Connect the end of the antenna cable to the appropriate connectors on

the WiFi/BT module. Return the bottom cover to its place.

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Connecting Tensor-I22

1. Before connecting Tensor-I22, please ensure that the RAM and storage
devices are installed as detailed in the above sections.
2. Connect the display to Tensor-I22 using HDMI, or mini-DP cable.
3. Connect to Tensor-I22 USB keyboard and mouse.
4. Insert the DC plug into the Tensor-I22 DC-in jack. Rotate clockwise 90°
to secure.
5. Slide the AC blade suitable for your country into the power-supply, and
plug the power-supply into an AC-outlet. The power button on Tensor-I22
should turn green. In a few seconds, an image should appear on the
display.
6. Connect Ethernet cable as needed. When link is established, the link LED
on RJ45 should light.
7. If Tensor-I22 has WiFi module installed you will observe two SMA
connectors (gold color screws) on the side panel. Connect the included
antennas by screwing them clockwise onto the SMA connectors to enable
WiFi communication.
8. If Tensor-I22 has LTE modem assembled - connect the included antennas
by screwing them clockwise onto the SMA connectors to enable Cellular
communication.

Entering BIOS Setup

Turn off the Tensor-I22.
Turn on while holding down the Del key, until access into BIOS utility.

See https://fit-pc.com/wiki/index.php?title=Tensor-I22.

Installing and booting operating system

Please consult https://fit-pc.com/wiki/index.php?title=Tensor-PC_Software for
instructions.

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Service
Support
For technical support and product related questions, please email:
support@fit-pc.com

For Tensor-I22 support wiki please visit:

https://fit-pc.com/wiki/index.php?title=Tensor-I22

Warranty
• C-Lab guarantees products against defects in workmanship and materials
for a period of 60 months from the date of shipment.
• Your sole remedy and C-Lab’s sole liability shall be for C-Lab, at its
sole discretion, to either repair or replace the defective product at no
charge.
• This warranty is void if the product has been altered or damaged by
accident, misuse or abuse.

RMA
• Keep the original package for shipping.
• Please contact the seller of that Tensor-I22.
• When issuing an RMA please provide the following required information:
o Tensor-I22 serial number
o Name and address of buyer or Invoice number
o Problem description
• If Tensor-I22 was purchased directly from C-Lab, please email:
rma@fit-pc.com

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Statement
NOTE: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no guarantee
Tensor-I22
that interference will not occur in a
Manufacturer: C-Lab Ltd.
particular installation. If this equipment
does cause harmful interference to radio or
This device complies with Part 15 of the FCC
television reception, which can be determined
Rules.
by turning the equipment off and on, the user
FCC ID: PD98260NG, IC ID: IC 1000M-8260NG; Intel
is encouraged to try to correct the
™
interference by one or more of the following
Operation is subject to the following two
measures:
conditions:
-Reorient or relocate the receiving antenna.
(1) This device may not cause harmful
-Increase the separation between the
interference, and
equipment and receiver.
(2) This device must accept any interference -Connect the equipment into an outlet on a
received, including interference that may cause circuit different from that to which the
undesired operation. receiver is connected.
-Consult the dealer or an experienced radio/TV
Statement technician for help.

Changes or modifications to this equipment not

expressly approved by the party responsible for
compliance (C-Lab Ltd.) could void the user’s
authority to operate the equipment

WEEE This symbol means that you must dispose of an

electrical item AND/OR containing in it Li-Mn
battery separately from general household waste
when they reach the end of their useful life.
Take your PC or the battery to your local waste
collection point or center. This applies to all
countries of the European Union, and to other
countries with a separate waste collection
system.

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Déclaration

REMARQUE : cet équipement a été testé et

déclaré conforme aux limites d'un appareil
numérique de classe B, conformément à la partie
15 des règles de la FCC. Ces limites sont
conçues pour fournir une protection raisonnable
contre les interférences nuisibles dans une
installation résidentielle. Cet équipement
génère des utilisations et peut émettre de
l'énergie de radiofréquence et, s'il n'est pas
installé et utilisé conformément aux
Tensor-I22
instructions, peut causer des interférences
Fabricant: C-Lab Ltd.
nuisibles aux communications radio. Cependant,
il n'y a aucune garantie que des interférences
Cet appareil est conforme à la partie 15 des règles
ne se produiront pas dans une installation
de la FCC.
particulière. Si cet équipement cause des
ID FCC : PD98260NG, ID IC : IC 1000M-8260NG ;
interférences nuisibles à la réception radio ou
Intel™
télévision, ce qui peut être déterminé en
Le fonctionnement est soumis aux deux conditions
éteignant et en rallumant l'équipement,
suivantes :
l'utilisateur est encouragé à essayer de
(1) Cet appareil ne doit pas causer d'interférences
corriger l'interférence par une ou plusieurs
nuisibles, et
des mesures suivantes :
(2)Cet appareil doit accepter toute
interférence reçue, y compris les interférences -Réorientez ou déplacez l'antenne de réception.
susceptibles de provoquer un fonctionnement -Augmenter la distance entre l'équipement et le
indésirable. récepteur.
Déclaration -Connectez l'équipement à une prise sur un
circuit différent de celui auquel le récepteur
Les changements ou modifications apportés à cet est connecté.
équipement non expressément approuvés par la
partie responsable de la conformité (C-Lab Ltd.) -Consultez le revendeur ou un technicien
pourraient annuler l'autorité de l'utilisateur radio/TV expérimenté pour obtenir de l'aide.
à utiliser l'équipement.

WEEE Ce symbole signifie que vous devez jeter un

article électrique ET/OU contenant une batterie
Li-Mn séparément des ordures ménagères
lorsqu'ils atteignent la fin de leur durée de
vie utile. Apportez votre PC ou la batterie à
votre déchetterie ou déchetterie locale. Ceci
s'applique à tous les pays de l'Union
européenne, ainsi qu'aux autres pays disposant
d'un système de collecte des déchets séparé.

www.fit-iot.com Page 21 of 19 Tensor-I22 owner’s manual