Project Management Lessons Learned

From The Movies

Tony Crawford, PMP

www.alphaPM.com
AlphaPM Project Management Webinar Program
Module APM01
110211
Tony Crawford, PMP

Tony Crawford, PMP is the President and Executive Consultant for

AlphaPM Inc., established to help organizations and individuals in the
successful delivery of their mission critical projects through project
management training, consulting and team development.

He has received numerous accolades and awards for his work in

private and public organizations across Canada and the United
States, and has worked on international assignments in other
countries, including Saudi Arabia and Brazil.

He has over 40 years of experience in virtually all areas of

Information Technology including:
- CIO/Executive IT Management
- Program/Project Management
- Project Management Training
- Internet Applications and Services
- Strategic Systems Planning
- Data Centre Operations
- Business Continuity Planning
- Systems Life Cycle Methodologies
- Systems Quality Assurance
 ALPHAPM PROJECT MANAGEMENT WEBINAR PROGRAM
APM01 Project Management Lessons Learned From The Movies

APM02 How To Build A Great Project Plan

APM03 How To Keep Your Project On Schedule And Within Budget

APM04 Scope Management and Work Breakdown Structures Made Easy

APM05 Risk Management Made Easy

APM06 Earned Value Management Made Easy

APM07 Start Your Project On The Right Track With A Successful Kickoff Meeting

APM08 How To Build A Great Project Management Office

APM09 Project Health Check Workshop

GO-PSAC Project Success Factors

APM10
(GOals, Processes, Skills, Attitude, Culture)

APM11 Project Management Lessons Learned From Aviation

APM12 Quality Management Made Easy

APM13 Project Dashboards

For more information, and to register: www.alphapm.com/webinars

 Webinar Materials These materials are for your individual use only.
Please do not share them with others.

Presentation For Reference

Presentation slides NASA Lessons Learned Database [link] PM Tips Lessons

Lessons Learned For Project Managers [link] Learned template [link]
Tools and Templates
# Probability Expected
$$ Mitigating Actions
Date Threat of Monetary Status
Impact
Occurrence Value Action By - Target Date

Date Identif y Threat Rank Rank Rank Identif y mitigating actions Date - Give update on status of mitigating actions,
Identif ied Person assigned impacts to date etc.
Target Date
Example
1/1/09 Vendor cannot deliver Test Facilities 0.5 $10,000 $5,000 Arrange for the use of Test 1/15/09 - Test Facilities now planned for
on schedule, resulting in a delay to Facilities from the ABC delivery on Feb 15. ABC Test facilities can be
the cutover date (2/1/08) project used in the interim, so there will be no impact
Jan Dow - 1/8/09 on the project schedule.
1

Risk Register Communications Quantum Opportunity

Management Plan Log

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Knowledge Areas covered: Scope, Time, Cost, Quality, HR, Communications, Risk

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4
PMBOK® Guide (Fourth Edition): Mapping of Project Management Processes to the Process Groups and Knowledge Areas

Process
Groups
Monitoring &
Knowledge Initiating Planning Executing Closing
Controlling
Areas
Project Integration Develop Project Charter Develop Project Direct and Manage Monitor and Control Project Close Project or
Management Management Plan Project Execution Work Phase
Perform Integrated Change
Control

Project Scope Collect Requirements Verify Scope

Management Define Scope Control Scope
Create WBS

Project Time Define Activities Control Schedule

Management Sequence Activities
Estimate Activity Resources
Estimate Activity Durations
42 Processes Develop Schedule

Project Cost Estimate Costs Control Costs

Management Determine Budget

Project Quality Plan Quality Perform Quality Perform Quality Control

Management Assurance

Project Human Develop Human Resource Acquire Project Team

Resource Management Plan Develop Project Team
Manage Project Team

Project Identify Stakeholders Plan Communications Distribute Information Report Performance

Communications Manage Stakeholder
Management Expectations

Project Risk Management Plan Risk Management Monitor and Control Risks
Identify Risks
Perform Qualitative Risk
Analysis
Perform Quantitative Risk
Analysis
Plan Risk Responses

Project Procurement Plan Procurements Conduct Procurements Administer Procurements Close Procurements
Management
P. 43
 Executing
Project Management
6. Execute the Project Plan
Step by Step
7. Carry out Quality Assurance
Initiating 8. Develop your Project Team
1. Ensure the viability of your project 9. Issue Status Reports
2. Develop the Project Charter 10. Manage Procurement of
External Resources
Planning Monitoring and
3. Establish the Project Notebook/Extranet Controlling
4. Hold the Project Kickoff Meeting 11. Control Project Changes

5. Develop the Project Plan 12. Manage Project Issues

5.1 Develop the Scope Statement 13. Ensure Formal Acceptance of all
5.2 Develop the Work Breakdown Structure
5.3 Define Project Activities
Deliverables
5.4 Sequence Project Activities 14. Control the Project Scope,
5.5 Estimate Project Activity Durations
5.6 Develop the Project Schedule
Schedule and Cost
5.7 Estimate Project Costs 15. Control the Project Quality
5.8 Determine Resource Requirements
5.9 Develop the Risk Response Plan 16. Report Project Performance
Subsidiary Management Plans 17. Control Project Risks
5.a Develop the Scope Management Plan
5.b Develop the Schedule Management Plan
5.c Develop the Cost Management Plan
Closing
5.d Develop the Quality Management Plan 18. Document Lessons Learned
5.e Develop the Staffing Management Plan
5.f Develop the Communications Management Plan 19. Close the Project
5.g Develop the Risk Management Plan
5.h Develop the Procurement Management Plan 20. Celebrate Project Success
6
 Groundhog Day

Lesson Learned

The value of Lessons Learned to

achieve Continuous Improvement

7
 Executing
Project Management
6. Execute the Project Plan
- 20 Steps to Success
7. Carry out Quality Assurance
Initiating 8. Develop your Project Team
1. Ensure the viability of your project 9. Issue Status Reports
2. Develop the Project Charter 10. Manage Procurement of
External Resources
Planning Monitoring and
3. Establish the Project Notebook/Extranet Controlling
4. Hold the Project Kickoff Meeting 11. Control Project Changes

5. Develop the Project Plan 12. Manage Project Issues

5.1 Develop the Scope Statement 13. Ensure Formal Acceptance of all
5.2 Develop the Work Breakdown Structure
5.3 Define Project Activities
Deliverables
5.4 Sequence Project Activities 14. Control the Project Scope,
5.5 Estimate Project Activity Durations
5.6 Develop the Project Schedule
Schedule and Cost
5.7 Estimate Project Costs 15. Control the Project Quality
5.8 Determine Resource Requirements
5.9 Develop the Risk Response Plan 16. Report Project Performance
Subsidiary Management Plans 17. Control Project Risks
5.a Develop the Scope Management Plan
5.b Develop the Schedule Management Plan
5.c Develop the Cost Management Plan
Closing
5.d Develop the Quality Management Plan 18. Document Lessons Learned
5.e Develop the Staffing Management Plan
5.f Develop the Communications Management Plan 19. Close the Project
5.g Develop the Risk Management Plan
5.h Develop the Procurement Management Plan 20. Celebrate Project Success
8
 POLL

Are Lessons Learned collected on your projects and actions taken as a result?

1 Lessons Learned are collected, and are usually acted upon.

2 Lessons Learned are collected, but are not often acted upon.

3 Lessons Learned are not collected at this time.

9
 Capability Maturity Model Integration

Focus on
5. Optimizing Process
Improvement

4. Quantitatively Process measured

and controlled
Managed

Process characterized for the

organization and is proactive.
3. Defined (Projects tailor their process from
the organization’s standard).

Process characterized
for projects and is often
2. Managed reactive
CMMI is a model that consists of best practices
for system and software development and
maintenance. The model may also be used as a
framework for appraising the process maturity of
Processes unpredictable, the organization.
1. Initial poorly controlled and Source: Wikipedia

reactive

10
 PMI’s Organizational Project Management Maturity Model (OPM3®)

OPM3 Construct

Ref: PMI Organizational Project Management Maturity Model (OPM3®) Standard

11
 Lessons Learned

Topics to address Ongoing

What worked well – Collect “lessons learned” throughout the
What could be done better project

– Synthesize at the end of each phase

– Were requirements and schedules met to client
– Disseminate and action to address
satisfaction

– Was the project within budget At the end of each phase/project

– Hold a formal “lessons learned” review with
– Was there a good balance between scope,
key team members and stakeholders
schedule and budget
– Provide an advance agenda
– Was the project methodology effective
– Facilitate with an external facilitator
– Were risks identified and addressed effectively
– Personal issues are “out of bounds”
– Was team morale good
– Intent is to improve the process, not find a
– Was there good participation by and
scapegoat
communications with all stakeholders
– Synthesize and disseminate widely
– Were deliverables of good quality
– Foster the application of lessons learned to
future projects across the organization

12
 Executing
Project Management
6. Execute the Project Plan
- 20 Steps to Success
7. Carry out Quality Assurance
Initiating 8. Develop your Project Team
1. Ensure the viability of your project 9. Issue Status Reports
2. Develop the Project Charter 10. Manage Procurement of
External Resources
Planning Monitoring and
3. Establish the Project Notebook/Extranet Controlling
4. Hold the Project Kickoff Meeting 11. Control Project Changes

5. Develop the Project Plan 12. Manage Project Issues

5.1 Develop the Scope Statement 13. Ensure Formal Acceptance of all
5.2 Develop the Work Breakdown Structure
5.3 Define Project Activities
Deliverables
5.4 Sequence Project Activities 14. Control the Project Scope,
5.5 Estimate Project Activity Durations
5.6 Develop the Project Schedule
Schedule and Cost
5.7 Estimate Project Costs 15. Control the Project Quality
5.8 Determine Resource Requirements
5.9 Develop the Risk Response Plan 16. Report Project Performance
Subsidiary Management Plans 17. Control Project Risks
5.a Develop the Scope Management Plan
5.b Develop the Schedule Management Plan
5.c Develop the Cost Management Plan
Closing
5.d Develop the Quality Management Plan 18. Document Lessons Learned
5.e Develop the Staffing Management Plan
5.f Develop the Communications Management Plan 19. Close the Project
5.g Develop the Risk Management Plan
5.h Develop the Procurement Management Plan 20. Celebrate Project Success
13
Quantum Opportunities

14
 Quantum Opportunity Log

# Quantum Opportunity Notes

1

10

15
 Apollo 13

John Swigert

Launch: 11 April, 1970 James Lovell Fred Haise

Gene Kranz
Flight Director

Lunar Module Command and Service Module

 Apollo 13

Lessons Learned

Control Project Scope, Schedule and Cost

Control Project Quality
Control Project Risk

Article on PM Boulevard (July 2004)

The Art of Strategic Failure by Michael Dobson

17
 Project Constraints

Risk

Scope Schedule
Quality

Budget

18
 Executing
Project Management
6. Execute the Project Plan
- 20 Steps to Success
7. Carry out Quality Assurance
Initiating 8. Develop your Project Team
1. Ensure the viability of your project 9. Issue Status Reports
2. Develop the Project Charter 10. Manage Procurement of
External Resources
Planning Monitoring and
3. Establish the Project Notebook/Extranet Controlling
4. Hold the Project Kickoff Meeting 11. Control Project Changes

5. Develop the Project Plan 12. Manage Project Issues

5.1 Develop the Scope Statement 13. Ensure Formal Acceptance of all
5.2 Develop the Work Breakdown Structure
5.3 Define Project Activities
Deliverables
5.4 Sequence Project Activities 14. Control the Project Scope,
5.5 Estimate Project Activity Durations
5.6 Develop the Project Schedule
Schedule and Cost
5.7 Estimate Project Costs 15. Control the Project Quality
5.8 Determine Resource Requirements
5.9 Develop the Risk Response Plan 16. Report Project Performance
Subsidiary Management Plans 17. Control Project Risks
5.a Develop the Scope Management Plan
5.b Develop the Schedule Management Plan
5.c Develop the Cost Management Plan
Closing
5.d Develop the Quality Management Plan 18. Document Lessons Learned
5.e Develop the Staffing Management Plan
5.f Develop the Communications Management Plan 19. Close the Project
5.g Develop the Risk Management Plan
5.h Develop the Procurement Management Plan 20. Celebrate Project Success
19
 Apollo 13

Lessons Learned

Control Project Scope, Schedule and Cost

Control Project Quality
Control Project Risk

Keep the Focus on the Project Goal

The Value of Leadership and Teamwork

20
 1912 April 14 April 13 April 12 April 11 April 10

• RMS Titanic left Queenstown at 1:30pm on April 11, 1912

• Received ice warnings on April 12, 13 and six on April 14, from 9am to 9:40pm.
(Not known if messages were delivered to the bridge, or ignored).
• Iceberg hit at 11:40pm on April 14, causing holes in 5 bulkheads.
• Ship finally starts sinking just after 2am on April 15.

Reference: www.titanic.com
21
 Titanic

Lessons Learned

The Value of Risk Management

22
 POLL

How often are Risk Management processes applied to projects in your

organization?

1 Always

2 Sometimes

3 Never

23
 Risk Management Processes

Risk Identification

Risk Monitoring
Risk Analysis
and Control

Risk Response
Planning

24
 Risk Register

Probability Expected
Mitigating Actions
# Date Threat of Impact Monetary Status
Action By – Target Date
Occurrence Value

Probability
Expected Supporting Actions
# Date Opportunity of Benefit Status
Monetary Action By – Target Date
Occurrence
Value
1

25
 Risk Management Processes (Threats)
Risk Response Risk Monitoring
Risk Identification Risk Analysis
Planning and Control
- Project Charter - Risk Register (Identified
- Risk Register - Risk Register
Threats)
- Project Scope Statement (Prioritized Threats)
- Project Plan
Inputs

- Work Performance information

- Project Plan - Project Plan
- Work Performance
- Historical Information
- Performance Reports
- Lessons Learned

Probability Expected
Mitigating Actions
# Date Threat of Impact Monetary Status
Action By – Target Date
Occurrence Value

- Documentation Reviews - Qualitative and Quantitative Strategies for - Risk Reassessment

Tools & Techniques

Risk Analysis techniques addressing Threats

- Information Gathering - Risk/Project audits
Techniques (e.g. Brainstorming) - Risk Probability and Impact - Avoidance
Assessment - Variance and Trend analysis
- Checklists - Transference
- Probability and Impact matrix - Performance measurement
- Risk Breakdown Structure - Mitigation
- Risk Categorization - Reserve management
-Diagramming techniques - Acceptance

- Risk Register (Identified - Risk Register (Prioritized - Risk Register - Corrective actions
Threats) Threats) (Mitigating Actions)
Outputs

- Workaround plans
- Project Plan updates - Contingency Reserve
- Project plan updates
- Project Plan updates
- Updated Risk Register
- Lessons learned

26
 Titanic

Lessons Learned

The Value of Risk Management

The importance of Communications

27
 Communications Management Plan - Example

Stakeholder Communications Frequency Responsibility Notes

Method

Key Stakeholders Project Kickoff Start of project Program Management •Both Team and Client
Meeting Office Kickoff meetings
recommended
Extranet ongoing Program Management •Include project schedule,
Office key project deliverables,
meeting minutes, change
request log, issues log
Client Executive Executive Steering Monthly – first Account Manager •Review status, milestones
Committee Wednesday of met, earned value indicators.
each month key issues
Client Sponsor Status Meetings Weekly – Project Manager •Review project status,
Status Report (email) Friday 2 pm schedule, change requests,
issues
Development team Status Meetings Weekly – Project Manager •Provides input for
Friday 11 am subsequent meeting with
client sponsor
Client managers Newsletter (email) Weekly – Project Management
Friday Office
Client Sponsor/ Client Satisfaction Monthly/End of Account Manager/ •Informal (monthly)
Key Client Survey each phase Project Manager •Formal (end of each phase)
Stakeholders

28
 Executing
Project Management
6. Execute the Project Plan
- 20 Steps to Success
7. Carry out Quality Assurance
Initiating 8. Develop your Project Team
1. Ensure the viability of your project 9. Issue Status Reports
2. Develop the Project Charter 10. Manage Procurement of
External Resources
Planning Monitoring and
3. Establish the Project Notebook/Extranet Controlling
4. Hold the Project Kickoff Meeting 11. Control Project Changes

5. Develop the Project Plan 12. Manage Project Issues

5.1 Develop the Scope Statement 13. Ensure Formal Acceptance of all
5.2 Develop the Work Breakdown Structure
5.3 Define Project Activities
Deliverables
5.4 Sequence Project Activities 14. Control the Project Scope,
5.5 Estimate Project Activity Durations
5.6 Develop the Project Schedule
Schedule and Cost
5.7 Estimate Project Costs 15. Control the Project Quality
5.8 Determine Resource Requirements
5.9 Develop the Risk Response Plan 16. Report Project Performance
Subsidiary Management Plans 17. Control Project Risks
5.a Develop the Scope Management Plan
5.b Develop the Schedule Management Plan
5.c Develop the Cost Management Plan
Closing
5.d Develop the Quality Management Plan 18. Document Lessons Learned
5.e Develop the Staffing Management Plan
5.f Develop the Communications Management Plan 19. Close the Project
5.g Develop the Risk Management Plan
5.h Develop the Procurement Management Plan 20. Celebrate Project Success
29
 Wizard of Oz

Lesson Learned

Keep the Focus on the Project Goal

30
 POLL

What did the Scarecrow wish to obtain by joining Dorothy's team?

1 Heart

2 Brain

3 Courage

4 Marriage to Dorothy

31
 POLL

What reward did the Cowardly Lion receive for assisting Dorothy in her
project to return to Kansas?

1 Testimonial Watch

2 Golden Crown

3 Triple Cross Medal of Courage

4 Dr. of Thinkology Diploma

32
 Wizard of Oz

Lesson Learned

Keep the Focus on the Project Goal

Develop and Support Your Project Team

33
 Executing
Project Management
6. Execute the Project Plan
- 20 Steps to Success
7. Carry out Quality Assurance
Initiating 8. Develop your Project Team
1. Ensure the viability of your project 9. Issue Status Reports
2. Develop the Project Charter 10. Manage Procurement of
External Resources
Planning Monitoring and
3. Establish the Project Notebook/Extranet Controlling
4. Hold the Project Kickoff Meeting 11. Control Project Changes

5. Develop the Project Plan 12. Manage Project Issues

5.1 Develop the Scope Statement 13. Ensure Formal Acceptance of all
5.2 Develop the Work Breakdown Structure
5.3 Define Project Activities
Deliverables
5.4 Sequence Project Activities 14. Control the Project Scope,
5.5 Estimate Project Activity Durations
5.6 Develop the Project Schedule
Schedule and Cost
5.7 Estimate Project Costs 15. Control the Project Quality
5.8 Determine Resource Requirements
5.9 Develop the Risk Response Plan 16. Report Project Performance
Subsidiary Management Plans 17. Control Project Risks
5.a Develop the Scope Management Plan
5.b Develop the Schedule Management Plan
5.c Develop the Cost Management Plan
Closing
5.d Develop the Quality Management Plan 18. Document Lessons Learned
5.e Develop the Staffing Management Plan
5.f Develop the Communications Management Plan 19. Close the Project
5.g Develop the Risk Management Plan
5.h Develop the Procurement Management Plan 20. Celebrate Project Success
34
 5. Optimizing
Continuously improve
Continuous Workforce Innovation
methods for developing
www.sei.cmu.edu Coaching
personal and organizational
Personal Competency Development
competence

4. Managed
Quantitatively manage Organizational Performance Alignment
organizational growth Organizational Competency Management
in workforce capabilities Team-Based Practices
and establish Team Building
competency-based teams Mentoring

3. Defined
Participatory Culture
Identify core Competency-Based Practices
competencies Career Development
and align workforce Competency Development
activities with them Workforce Planning
Knowledge and Skills Analysis

2. Repeatable
Compensation
Training
Install basic discipline Performance Management
into workforce activities Staffing
Communication
Work Environment

1. Initial

35
 Foster Team Development

• Project Team Communications

– Status Meetings
– Regular individual feedback on performance
– Supportive of initiatives and problem resolution
– Rewards and recognitions (team and individual)

• Coaching (mostly by the Project Manager)

• Mentoring (by another Manager)

• Training
– Technical or Management related
– Classroom, Web Based, Books, Industry groups

• Performance Appraisals
– Set clear Goals and Objectives

36
 Project Management Lessons Learned From The Movies

The Value of Lessons Learned to achieve

Continuous Improvement
Control Project Scope, Schedule and Cost

Control Project Quality

Control Project Risk

Keep the Focus on the Project Goal

The Value of Leadership and Teamwork

The Value of Risk Management

The Importance of Communications

Keep the Focus on the Project Goal

Develop and Support Your Team

37
 α PM

Project Management Lessons Learned

From The Movies

Questions?

Please provide your feedback: APM01 Post Webinar Survey

Thank you for attending this Webinar!

38
Project Management Lessons Learned

From The Movies

Tony Crawford, PMP

www.alphaPM.com
AlphaPM Project Management Webinar Program
Module APM01
 α PM

AlphaPM Project Management Webinar Program

Overview

Tony Crawford, PMP

AlphaPM Inc.
Tony.Crawford@alphaPM.com
www.alphaPM.com

110101
 Duration
ALPHAPM PROJECT MANAGEMENT WEBINAR PROGRAM (hours)
PDUs Cost

APM01 Project Management Lessons Learned From The Movies 1.0 1.0 $25

$25
APM02 How To Build A Great Project Plan 1.0 1.0

$25
APM03 How To Keep Your Project On Schedule And Within Budget 1.0 1.0

$25
APM04 Scope Management and Work Breakdown Structures Made Easy 1.0 1.0

APM05 Risk Management Made Easy 1.0 1.0 $25

APM06 Earned Value Management Made Easy 1.0 1.0 $25

APM07 Start Your Project On The Right Track With A Successful Kickoff Meeting 1.0 1.0 $25

APM08 How To Build A Great Project Management Office 1.0 1.0 $25

APM09 Project Health Check Workshop 4.0 4.0 $100

GO-PSAC Project Success Factors

APM10 1.0 1.0 $25
(GOals, Processes, Skills, Attitude, Culture)

APM11 Project Management Lessons Learned From Aviation 1.0 1.0 $25

APM12 Quality Management Made Easy 1.0 1.0 $25

APM13 Project Dashboards 1.0 1.0 $25

16 16 $400
 Duration
ALPHAPM PROJECT MANAGEMENT WEBINAR PROGRAM (hours)
PDUs Cost

APM01 Project Management Lessons Learned From The Movies 1.0 1.0 $25
Special Webinar Program Group Pricing
$25
APM02 UpTotoBuild
How eight people
A Great (plusPlan
Project sponsor) can share the 1.0 1.0
$400 cost of one Group Registration.
$25
APM03 How To Keep Your Project On Schedule And Within Budget 1.0 1.0
1 5
$25
APM04 Scope Management and Work Breakdown Structures Made Easy 1.0 1.0

APM05 Risk Management Made Easy 2 1.0 6 1.0 $25

Group
APM06 Sponsor
Earned Value Management Made Easy 1.0 1.0 $25

3 7
APM07 Start Your Project On The Right Track With A Successful Kickoff Meeting 1.0 1.0 $25

APM08 How To Build A Great Project Management Office 1.0 1.0 $25
4 8
APM09 Project Health Check Workshop 4.0 4.0 $100
Example:
GO-PSAC Project Success Factors
APM10 - The Group Sponsor signs up eight people for one Group Registration.. 1.0 1.0 $25
(GOals, Processes, Skills, Attitude, Culture)
- Each of the eight in the Group would pay only $50 for the complete 16 hour/16 PDU program.
(for the live and/or recorded webinars). The Group Sponsor attends free.
APM11 Project Management
- The Lessons
Group Sponsor Learned
registers From Aviation
with AlphaPM 1.0
for the $400 Group Pricing and sends AlphaPM the 1.0 $25
Group Sponsor Sign Up Sheet indicating the names of those in the group.
APM12 - The
Quality Group Sponsor
Management Madereceives
Easy the information needed to access all the live and recorded
1.0 1.0 $25
webinars and forwards this information to the group members.
APM13 Project Dashboards 1.0 1.0 $25

16 16 $400
 AlphaPM Project Management Webinar Program
Group Sponsor Sign Up Sheet
Check www.alphapm.com/webinars for the latest schedule for the live webinars Group Sponsor Sign Up Sheet available at
www.alphapm.com/webinars
Duration
AlphaPM Project Management Webinar Program PDUs
(hours)

APM01 Project Management Lessons Learned From The Movies 1.0 1.0
APM02 How To Build A Great Project Plan 1.0 1.0
How To Keep Your Project On Schedule And Within
APM03 1.0 1.0
Budget
Scope Management & Work Breakdown Structures
APM04 1.0 1.0
Made Easy
APM05 Risk Management Made Easy 1.0 1.0
APM06 Earned Value Management Made Easy 1.0 1.0

Start Your Project On The Right Track With A

APM07 1.0 1.0
Successful Kickoff Meeting

APM08 How To Build A Great Project Management Office 1.0 1.0

APM09 Project Health Check Workshop 4.0 4.0

GO-PSAC Project Success Factors

APM10 1.0 1.0
(GOals, Processes, Skills, Attitude, Culture)
APM11 Project Management Lessons Learned From Aviation 1.0 1.0
APM12 Quality Management Made Easy 1.0 1.0
APM13 Project Dashboards 1.0 1.0
Total 16.0 16.0

Group Sponsor Contact Information

Group Sponsor Name
Company Name (optional)

City/State or Province/Country

Email Address

Phone Number

Group Information (maximum eight per Group Registration)

# Name # Name
1 5
2 6
3 7
4 8
Please forward this Sign Up Sheet after Group Registration to tony.crawford@alphapm.com
APM01 PM Lessons Learned From The Movies

Many of the most popular movies that Hollywood has

produced, such as Titanic, Groundhog Day, Apollo 13 and
The Wizard of Oz, provide valuable project management
lessons that can and should be applied to all projects.
Have you recognized them? They cover at least the
Project Management Knowledge Areas of Scope, Time,
Cost, Human Resources and Risk Management.

You will be presented with enlightening and entertaining

insights into the lessons you can learn from these and other
movies, and how they can be effectively applied to your
projects.

The following will be provided to all

participants before the Webinar:
- Presentation slides
- Risk Register
- Communications Management Plan
template
- Quantum Opportunity Log

“The presenter was well spoken and obviously prepared. He tied in PM concepts with the theme of the webinar very well, which made for an
interesting presentation.” Elsa Zuniga PMP, Quincy MA

“Great job Tony! I really enjoyed the Webinar. As I prepare for my exam it is great to hear real-world examples used to support the
processes presented in the PMBOK.“ Tim Hobbs, Ottawa ON

"Organized, concise, good takeaways. Being online, I was able to implement some ideas immediately during the course of the meeting rather
44
than just taking notes and trying to remember later what I wanted to do." Jim Diehl PMP, Escondido, TX
APM02 How To Build A Great Project Plan

This Webinar provides a foundation for the AlphaPM Project

Management Webinar Program, and includes the following topics:
- Project Management Framework
- Project Planning Obstacles
- Project Planning Step By Step
- Project Planning Best Practices

The following will be provided to all participants before

the Webinar:
- Presentation slides
- Project Plan
- MS Project Schedule example
- Project Management Deliverables
On The Web (links to hundreds of
useful project management tools,
templates and methodologies)

“Very helpful - sample templates will probably be priceless!” Rick Holman PMP, Clarkston MI

“Good, clear presentation of materials - I got some great ideas to help our project processes at my company!” Lisa Wagner PMP, Dallas TX

“OUTSTANDING!!!” Maude Fribourg PMP, Larchmont, NY“

“Information was helpful, without being overwhelming. Easy to digest, yet thorough and appropriate. I was very impressed - often times
45 are too watered down, or too complex for the media / medium. This was bang on.” Edward Byers PMP, Toronto ON
things of this nature
APM03 How To Keep Your Project On Schedule And Within Budget

This Webinar provides tips, tools and techniques on

how to keep your project on schedule and within
budget, and includes the following topics:
- Project Success Factors
- Causes of Project Slippage and Cost Overrun in all
areas of the project
- Mitigating Actions that can be taken
- How To Monitor and Control Your Project using a
Project Dashboard

The following will be provided to

all participants before the
Webinar:
- Presentation slides
- AlphaPM Project Dashboard
tool

"This is a very broad and difficult subject to address. I liked the balance between metrics - how do you confirm and illustrate your
performance? - and identifying and resolving the issues." Norah Link PMP, Pointe-Claire QC

"Great presentation!! Very informative and great price for the level of training!! Going through each knowledge area and providing examples
and information that helps define how Schedule and Budget can be impacted was extremely helpful." Lisa Meriweather PMP, Aurora CO

"The causes of slippage and overrun by knowledge areas was most useful. Very well thought out and presented." Peggy Parks PMP, Plano TX
46
APM04 Scope Management and Work Breakdown Structures Made Easy

This Webinar covers how to develop and build the:

- Scope Management Plan
- Scope Statement
- Work Breakdown Structure
- Change Request/Change Request Log
- Project Activities

The following will be provided to all

participants before the Webinar:
- Presentation slides
- Scope Statement template
- Change Request template
- Change Request Log template
- Two MS Project examples

“I can really recommend Tony's webinars. They are great value for money. I have done the entire program and learnt something every time.
Tony shares his wealth of knowledge in a very practical manner. What a great way to earn PDUs! “ MJ Fick, PMP, Cape Town, South Africa

“ I enjoyed the Change Management discussion. It's too easy to plough ahead without documenting changes clearly. Nice to see it made
easy. No excuses! “ Norah Link PMP, Pointe Claire, QC.
47
APM05 Risk Management Made Easy

This Webinar provides a simple but comprehensive

approach to:
- How To Develop a Risk Management Plan
- Risk Management Processes (Risk Identification,
Risk Analysis, Risk Response Planning, Risk
Monitoring and Control)
- The Risk Register
- Monitoring and Controlling Project Risks
- Risk Management Best Practices

The following will be provided to all

participants before the Webinar:
- Presentation slides
- Risk Register template

“Great content and relevant information that can be applied to projects right away.” Folusho Obe PMP, Middleton NY

"Very good content and approach in a very brief session. Excellent value! Pace was good and slides well constructed. The logistics were very
well explained and user friendly. The best webinar I've attended. Thank you." Ellen Fox PMP, Toronto ON
APM06 Earned Value Management Made Easy

Topics covered in this Webinar include:

- How to easily use Earned Value Management
(EVM) techniques to control your project Scope,
Schedule and Cost
- A simple graphic explanation of the EVM formulas
- Two exercises to enhance and test your
understanding of EVM
- Using EVM in a Project Dashboard to track your
project performance
- Earned Schedule - a better way of tracking
schedule performance
- An easy way to remember the EVM formulas

The following will be provided to all

participants before the Webinar:
- Presentation slides
- AlphaPM Project Dashboard tool
(Excel 2007 & 97-2003)

"Tony realizes value in simplifying this process and in general seems to strive to reduce the tendency to over complicate PM.”
Marianne Naufel PMP, Spicewood, TX

"Good examples and interaction. Good presentation materials and great having copies to keep and use later.
Good presentation and confirmation of points before moving forward.” Stephen Hansen PMP, Seattle WA

"Covered all of the material in sufficient depth, with adequate time allocated. Good pointers to supplementary information.
49
One of the best webinars I've taken!" Howie Lyhte PMP, Hampstead, NH.
APM07 Start Your Project On The Right Track With A Successful
Kickoff Meeting

Topics covered in this Webinar include:

- Why, how and when you should hold Kickoff
Meetings for your project
- The Internal Kickoff Meeting Agenda
- The Client Kickoff Meeting Agenda
- A Walkthrough of the Kickoff Meeting
Presentation template
- Kickoff Meeting Best Practices

The following will be provided to all

participants before the Webinar:
- Presentation slides
- Kickoff Meeting Presentation
template

"The presentation was well thought out and well presented. Tony continually requested feedback from us which I found very helpful.“
Robert Mahoney PMP, Powder Springs GA

"The following were most helpful: 1. Handouts 2. Recommendations on how to handle various situations in the kickoff meetings 3. Tips and
techniques throughout the kickoff process.” Russell Moore PMP, Topsfield MA

"Great details, examples

50 and template. Very helpful!." Fumie Piontkowski PMP, San Jose TX
APM08 How To Build A Great Project Management Office

Topics covered in this Webinar include:

- PMO Mission Statement
- Role of the PMO
- Spectrum of PMO Types
- PMO Organization Structure
- PMO Functions
- PMO Benefits

The following will be provided to all

participants before the Webinar:
- Presentation slides
- AlphaPM Project Dashboard tool
(Excel 2007 & 97-2003)
- PMO Implementation Schedule
(example)

"The overall responsibility of a PMO was very well covered - from project selection to helping PM's through the project life.“
Alain Gervais PMP, Ottawa ON

"The content very clearly outlined the purpose, scope and results of a PMO." Beth Kraskin PMP, Rye NY

"Great exposure to how PMO’s should operate." Tony Bennia PMP, Newark NJ

"Comprehensive51coverage of the subject; great responsiveness to the questions. Appreciate the pragmatism to the subject, based on real
experience. Finally, the included materials are great." Chris Morriss PMP, Jenkintown, PA
APM09 Project Health Check Workshop

Topics covered in this four hour Workshop include:

• Project management success/failure factors
• How to measure the performance of your project with
AlphaPM’s Project Dashboard tool
• Use AlphaPM’s Project Health Check tool to assess the health
of your project against fifty-five project best practices in
seven key project management areas:
• Business Case & Initiation
• Project Planning
• Project Execution and Control
• Project Organization
• Project Methodology
• Project Performance
• Project Risk Management
• How to determine whether your project can succeed
• How to develop and present an action plan to address
identified project management deficiencies, issues or risks.
The following will be provided to all
participants before the Webinar:
- Presentation slides
- AlphaPM Project Management toolkit
- AlphaPM Project Health Check tool
- AlphaPM Project Dashboard tool
- Links to hundreds of project management
tools, templates and methodologies.

“This has been the best webinar yet - It ties all the areas of project management together in a great tool and a concise four hour session.”
Mike Lawrence PMP, Fort Wayne IN

"It can be really difficult to take a "time-out" and assess overall project health. This provides a very nice template and checklist for
monitoring & reporting project health. Especially nice to see something that goes beyond cost & schedule, so permits a way to identify the
52 that could result in poor cost & schedule performance (and ROI, customer satisfaction, ...)."
source of problems
Norah Link PMP, Pointe-Claire QC
APM10 GO-PSAC Project Success Factors
(Goals, Processes, Skills, Attitude, Culture)

This Webinar describes the major factors that

affect the success of a project:
- Goals
- Processes
- Skills
- Attitude
- Culture The following will be provided to all
participants before the Webinar:
- Presentation slides
- Project Charter
- Quantum Opportunities Log
- Project Management
Deliverables On The Web (links
to hundreds of useful project
management tools, templates and
methodologies)

" I liked the format and the pace of the webinar. Tony is very knowledgeable and knows how to present project management success factors
and get them across." Randolph Peet PMP, Sand Lake NY

"The Quantum Opportunities log is a good idea, and I liked the reminder of the many hats the PM wears and the skill set required in
PMBOK knowledge, to include business and personal skills." Peggy Parks PMP, Plano, TX
addition to the 53
APM11 Project Management Lessons Learned From Aviation

The aviation industry has, over many decades, continuously refined the
design of aircraft and improved the processes used and the skills of pilots
and their supporting resources, to make flying one of the safest and most
reliable ways of traveling, in spite of the considerable challenges, risks and
complexities involved. At least ten major lessons can be learned from this
industry and applied to projects to make them more successful.

This webinar presentation will review these lessons,

which include the use of extensive certification and
training for all key resources, the thorough
investigation of aircraft crashes and the effective use
of contingencies, risk management and planning.

The following will be provided to all

participants before the Webinar:
- Presentation slides
- Project Plan template
- AlphaPM Project Dashboard tool
(Excel 2007 & 97-2003)
“Great industry example that helped us "see" a real life situation for these concepts. Another GREAT webinar. Thank you !”
Linda Kilcrease PMP, Dover NJ

“It was fascinating to learn about the aviation industry and the lessons project managers can take from Aviation's best practice! The many
links and handouts are great. Super value for money! Thanks for sharing your wealth of knowledge in a most interesting way!”
MJ Fick PMP, Cape Town,South Africa

“I found it eye opening, and enjoyed reviewing so many things that we forget while in the middle of a project.” Miheer Shah PMP, Duluth GA.

“ I enjoyed seeing
54the examples comparing IT PM principles to aviation principles. This is one of the best series around.”
Nancy Sherron PMP, Newberry SC.
APM12 Quality Management Made Easy

This Webinar describes the processes, tools and

techniques for the delivery of Quality in the context
of managing and delivering successful projects.

Topics covered include:

- Project Quality Management Framework
- Quality Management Plan
- Quality Assurance
- Quality Control
- Quality Improvement

The following will be provided to all

participants before the Webinar:
- Presentation slides
- Project Review Checklist
- Quality Management Plan
template

“ I enjoyed getting the Quality Management tools, charts, summaries, links and references. Your webinars are very easy to understand and are an
excellent guide to learning. You always add good stuff to PMBOK.” Linda Kilcrease PMP, Dover NJ

“I really enjoyed this. Although I know and practice these processes, one can never learn enough or reinforce enough. “
MJ Fick PMP, Cape Town, South Africa
APM13 Project Dashboards

A Project Dashboard is a powerful and transformative

tool that can help the projects in your organization succeed
– but only if it is designed and implemented properly.

This webinar covers the following topics:

- What is a Project Dashboard?
- Dashboard Gallery (see what makes some Dashboards
better than others)
- Project Dashboard Benefits (and how it can be used to
measure PMO performance)
- The AlphaPM Project Dashboard
- Project Dashboard Best Practices (design your
Dashboard for success)
The following will be provided to all
participants before the Webinar:
- Presentation slides
- The latest version of the AlphaPM
Project Dashboard Tool (both Excel
2007 & 97-2003)
- Links to some great Project
Dashboard information resources .

“Information presented was on target with what we are trying to achieve with Dashboard Reporting on projects to the executive. What was provided can
be used immediately." Gwen Miller PMP, Pembroke Pines FL

“Tony presented a very useful Project Dashboard tool that we can use as a starting point to modify to fit our own requirements. I'm a strong believer in
project dashboards, but for many PMs constructing one from scratch is too intimidating and buying one is too expensive.” Jerry Dunham PMP, Austin TX