Hi Gaurav Jha!

Below is a quick summary of all the key facts you need to know about your credit card benefits & charges.

Your Card Features

Welcome Rewards on Discount on Rewards on

Gift Groceries Movies all purchases
Earn 2000 Reward Points on Earn 20 Reward Points for 10% discount (up to Rs.100) on Earn 1 Reward Point on every
making your first purchase every Rs.100 spent on grocery movie tickets at BookMyShow, Rs.100 spent on all purchases
within 30 days of Card issuance purchases (5% value back, up 15 times in a year (To avail offer except for fuel
& paying annual fee by due date to 1000 Reward Points every on BookMyShow, select RBL
month) Bank 10% Offer under Credit
Card offers and discounts)

Particulars Charges
Important Security Tips
Joining Fee NIL for Primary & Add-on cardholder
Never share your Card number, CVV,
Membership Fee Lifetime Free Expiry Date, OTP, PIN with anyone

Finance charges RBL Bank representatives will never ask to

(Retail purchases and Cash) share your OTP for Card activation or for
Charges imposed in case the payment is Interest rate up to 3.99% per month any other concern
not made in full and the outstanding is (47.88% per annum)
carried to the next bill cycle If someone calls and asks you to share
OTP, it is a FRAUD Attempt. Beware!
Cash Withdrawal charges
Charges incurred in case there is a cash 2.5% of the cash amount (Min. Rs.500) OTP SMS/ email will always include
withdrawal made via the Credit Card merchant name and amount of transaction
for reference

Overdue Penalty / Late Payment Fee

Penalty levied when the payment is past 15% of Total Amount Due (Min Rs.0/-
the due date and Max Rs.1,300/-)
Quick Links
* W.e.f. February 1 2023: following late
payment charges structure will be How to redeem Reward Points?
applicable. You earn Reward Points every time you use
your Card. These points can be redeemed
Total Amount Late for flight and hotel bookings, gift vouchers,
Payment Fee and a lot more. To redeem the Reward
Due (Rs.) (Rs.) Points, visit rblrewards.com.

Up to Rs. 100 NIL How to pay Credit Card dues?

Pay your dues in time to avoid late fees. You
Above Rs. 100 12.5% of total can choose from various payment options
due amount such as MyCard App, NEFT, UPI, Cash or
Max Rs. Cheque.
1,300/-
How to check transaction details and
dues?
Keeping a track of all Card related
Over Limit Penalty transactions has become easy. Simply use
Charges imposed if card usage exceeds Rs.600 MyCard App to stay updated. Give us a
the assigned CC limit missed call on 7045 906 905 to download the
app.
Cash Payment at Branches
Charges on paying CC bill with cash at Rs.250/cash deposit transaction at RBL How to contact customer service?
any RBL Bank branch Bank branch Our 24x7 customer service is readily
available to help you. Call us at 022 6232
* Rs.100 / cash deposit transaction at 7777 or write to us at
RBL Bank branch effective 1st July'2022 cardservices@rblbank.com

Service Charges How to raise Billing Disputes for

Service charges levied for transactions GST rate as prescribed by Govt. (18% resolution?
as applicable) You can email or send RBL Bank signed
dispute form within 30 days of issuance of
statement, download form here
Minimum Amount Payable https://www.rblbank.com/download-
Minimum Amount Due to be paid at 5% of Total Amount Due (min Rs. 200), forms/credit-cards.
each billing cycle new EMI debits for the month or any
previously unpaid EMI debits+GST How to contact Grievance Redressal
Officer?
Credit Limit Rs. 50000 Mr. Vikas Nigam- You can call him at 022-
71432700 or email at
principalnodalofficer@rblbank.com
Available Credit Limit Rs. 50000
Our Complete postal address?
Card Services, RBL Bank Ltd., Unit 306-311,
3rd floor, JMD Megapolis, Sohna Road,
Cash Withdrawal Limit 28% of Credit Limit Sector-48, Gurugram, Haryana- 122018

Billing Statement 12th of Every Month

Credit Cards offer interest-free credit period of up to 50 days. Ensure you make a payment against your Card outstanding by Payment Due
Date mentioned in your monthly statement to avoid interest charges. You can also choose to make payment of Minimum Amount Due. Please
note that interest is levied on the due amount in such cases.

45-Day Free Look Program. At RBL Bank, it’s always customer first!

In case you're not happy with our products or services, you can
discontinue it at any time. No conditions. No questions.