Erreka Ertain
Erreka Ertain
OPERATOR 1450/1850
INSTALLATION MANUAL
www.erreka.com
INTRODUCTION
ERREKA Automatic Doors thanks you for the trust placed in us and for having selected a product that we
manufacture. We recommend detailed reading of this installation manual for proper assembly, the performance of your
automatic door will depend on the quality of your work.
ERREKA Automatic Doors will not be held liable for any damages caused by an installation not in accordance
with this Installation Manual.
This installation manual applies to operators from version v.2.1 of Ertain System onwards.
CONTENTS
1. WARNING FOR THE INSTALLER ......................................................................................................................... 3
2. EC CONFORMITY STATEMENT ........................................................................................................................... 3
3. TOOL KEY .............................................................................................................................................................. 3
4. ELECTRIC PRE-INSTALLATION ........................................................................................................................... 4
5. TECHNICAL CHARACTERISTICS:........................................................................................................................ 4
6. ASSEMBLY............................................................................................................................................................. 4
7. ELECTRONIC OPERATION PANEL.................................................................................................................... 14
8. START-UP (Set Up).............................................................................................................................................. 21
9. PARAMETER SETTING WITH THE SELECTOR ................................................................................................ 23
10. TROUBLESHOOTING GUIDE ............................................................................................................................. 27
11. ANNEXES............................................................................................................................................................. 28
2
1. WARNING FOR THE INSTALLER
Importance of this manual
- Before installing, please read this manual and follow all instructions. Otherwise, the installation may be faulty and may
cause accidents and breakdowns.
- ERREKA Automatic Doors will not be held liable for any damages caused by an installation not in accordance with this
Installation Manual.
Projected Usage
- This product has been designed to be installed as part of automatic opening and closing sliding pedestrian doors. It is
designed for intensive use within the weight limits indicated on the characteristics. Installation and use is indicated to
use inside buildings.
- Any use for any purpose other than indicated is considered inadequate and therefore dangerous.
Safety elements
- The unit meets all current safety standards. Follow the instructions of all the elements fitted in the installation.
- Erreka Automatic Doors doesn´t accept any responsibility for the safety and smooth operation of the door when using
system components other than those produced by Erreka.
2. EC CONFORMITY STATEMENT
Manufacturer: MATZ ERREKA, S. Coop.
B º San Juan 93
20570 Bergara (GUIPUZCOA) - SPAIN
Product: Operator for automatic sliding door ERTAIN SYSTEM 1450-1850
States that: The operator has been constructed to be incorporated into the machinery or to be assembled with
other elements to create a machine under the following guidelines and standards:
● Machinery Directive 89/392/EEC and subsequent amendment 2006/42 EEC
● EMC Directive 89/336/EEC and subsequent amendment 92/31/EEC
● Low Voltage Directive 73/23/EEC and subsequent amendment 93/68/EEC
● Construction Products Directive 89/106/EEC
3. TOOL KEY
CROSSHEAD SCREWDRIVER
DRIL
Nº4 T-HANDLE ALLEN SPIRIT
WRENCH LEVEL
Nº 13 SOCKET
WIRE STRIPPER WRENCH
CLAMP
3
4. ELECTRIC PRE-INSTALLATION
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P ow
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Nº DESCRIPTION CABLES
1 Power supply 4 wire hose
2 Selector 5 wires shielded
3 485 centralised connection line 2 wire
4 Security key 2 wire
5 Radars 4+4 wires
6 Photocells 2+2 wires
5. TECHNICAL CHARACTERISTICS:
CHARACTERISTICS Operator 1450 Operator 1850
Clearway (2 sliding-leaves) 1000-2300mm 1100-3000mm
Clearway (1 sliding-leaf) 750-1150mm 1000-1550mm
Maximum weight per leaf (2 leaves) 80 + 80 Kg. 80 + 80 Kg.
Maximum weight per leaf (1 leaf) 120 Kg. 120 Kg.
Opening speed 0.4-0.7 m / s 0.4-0.7 m / s
Closing speed 0.2- 0.5 m/s 0.2- 0.5 m/s
Maximum closing force 150 N 150 N
Temperature -20ºC/ +50ºC -20ºC/ +50ºC
Door open timing 90 sec. 90 sec.
Power Supply * 230 V ~ (± 10 %) / 50 Hz 230 V ~ (± 10 %) / 50 Hz
Consumption 100 W 100 W
Batteries Lead (12 +12 v) Lead (12 +12 v)
* Available upon request, the version of the operator for the supply of: 110 V ~ (± 10 %) / 60 Hz
4
6. ASSEMBLY
This section explains in detail how to perform the installation mounting. For your information the following shows a
diagram of the profiles and external dimensions of the motorization.
165
135
35
15
60
5
6.1 Measuring the structure beforehand
Measure the dimensions of the gap where the door will be installed:
- Clearance height (H)
- Total width (B)
- Define what the Clearway (LUP) is, the Clearance Height Width of the fixed leaves
H
(FW), and the length of the support profile (B).
SC SC
65
165 Steps to follow
1. - Mark the installation height of the support
profile. The profile must be set at 35mm from the
160
135
60
165
160
135
95
73
35
135
95
73
35
6
6.3 Positioning the carriages on the rail
Anti-derailing wheel
- With a size 4 Allen wrench loosen the half-way wheel (anti-derailing Ertain Carrier
- Attach the fixed leaves, in accordance with the manual of the profile
to be installed.
130 130
- With a sliding leaf and electrolock, the centre of the attack must
be approx. at 175mm.
- Secure the attacks on the carriages with M6x16 Allen screws, the
toothed washers and flat washers.
7
6.7 Depth adjustment of the sliding leaves
- Use a size 13 wrench to position the moving leaf parallel to the box profile,
then measure the distance between the leaf and the beam or the wall. Put the
2 ends of the sheet at 5 mm.
15 27
°
90
- Adjust the leaf height using the central screw of the carriage. This regulation is very
important, the leaves must be parallel when they meet.
Regulation screw
- Place a limit switch where the moving blades meet, to do so insert 2 long nuts on the rail and fasten the limit switch
stop with M6x10 Allen screws.
- The other limit is placed on one side.
Limit switch
Tope lateral
8
6.11 Preparation of wiring
- It is ADVISABLE to pass peripheral device wiring (photocells, radars, selector, etc.) before placing the motorization, as
afterwards there is little room for your hands. Try to pass them to the positioning height of the frame to make it easier
afterwards the connection to the frame. Use grommets to attach the cables, which are supplied and placed in the
support profile (see the picture below).
Position wires
Posicionado
del cableado
Wires
9
1 Sliding Leaf
- Right opening
Fix the arm to the right carriage above.
- Left Opening
Fix the arm to the left carriage below.
- Insert brackets (1) and (3) on the belt at the same number of teeth with respect to each one of the
pulleys.
- Place the covers (2) and (4) on the brackets and secure them with 2 countersunk screws and M6
nuts.
- Move the bracket towards the centre of the motorization pulling on the strap.
Warning: In case of a single moving leaf, one bracket is fitted.
2
4
1
3
- Remove the 4 screws M6x16, flush with the elongated nut and leave them on the rail as illustrated.
- Open the doors before placing the motorization, so that arms are not in your way.
- Hold the motorization with both hands and push it until it fits snug with the support profile.
- Move the assembly inward so that it fits into the tabs. Once seated, the motorization can be released.
- Position the motorisation to the side depending on the type of installation.
- Push the M6x16 Allen screw until it touches the support profile and turn the screw, until you see the
motorization profile press it against the support profile.
10
Turn clockwise
Lift the profile up until Move towards the support profile Push the screw
it comes to a stop upwards
100:200
100:200
- Release a little the countersunk M6x12 screws, which the brackets have been
attached to, move one of the sliding leaves. When M6 nuts used to secure the
Tighten
bracket are located within the arm rail, fasten the M6 countersunk screws with a Slightly
loosen
size 4 Allen wrench.
- Move the 2 loose-leaves until they meet, then secure the other bracket, to the
other arm, perform the same operation and carry out a manual check of the
movement of the leaves to the end of the course.
11
6.16 Place the rubber and the side covers in the support profile
- Place the rubber (on the entire length) in the support profile.
- Place the side covers, securing them to the support profile with tapping screws ∅
4.2x13 countersunk head.
Rubber
- Place the elongated nuts in the direction of the rail profile support, move the screws up until they stop against the
profile. Turn the key clockwise and fit the positioner plate to the support.
- Place the two positioners brackets.
- Put the positioners in the Cover Profile. These should be at the same height of the bracket set in the support profile!
- Drill two 6.5 mm diameter holes at both ends of the cover profile.
- The distance from the centre of the hole to the end should be 12mm.
- Attach the hanging system cables (one at each end of the machine) to the support profile
and to the cover profile, as shown in the figure.
- To place the cover profile bracket first, rest the end of the cover on the ball of the support
profile. Supporting the profile, let it fall under its own weight which the lid pivots. Finally
secure the profile to the side covers using two M6x15 screws (one at each end).
12mm
Note: For maintenance you can leave the lid attached by the support profile or suspended
by the hanging cords.
12
6.19 Electrolock assembly and manual unlocking
If the door does not have any electrolock system, go directly to the next chapter, otherwise follow the instructions
mentioned below. Depending on the type of installation, the electrolock will be placed in different positions:
2 Moving leaves
Manual Unlocking System Electric lock
1 Moving Leaf
Electric lock Manual Unlocking System Electric lock
Manual Unlocking System
- Secure the "Locking plate (2) to the "Carriage "(1) with two screws. With the door open, insert the two "Elongated Nuts" (3) more or less
in the middle of the support profile,.
- Fix the "Electrolock" (9) with two screws. Manually, take the door to the closed position. Adjust the location of
the Electrolock so that the electromagnet couples the "Locking plate."
- Place the "Release cable bracket" (4) at 60mm on the left (or right as appropriate) of the "Electrolock".
- Place the "Unlock puller" (5) at one end of the support profile (right or left as per installation)
- Slide the "Case" (7) between the "Unlock Cable Support" (4) and Puller (6).
- Pass the "Cable" (8) from the "Electrolock" to "Release Puller." Be careful to insert the "Spring" (11) and “The
Brass Bracket" (10) between the "Unlocking Cable Support" and "Electrolock".
- With “Unlock Puller " in down position and the "electromagnet" in up position, cut the "Cable" to the height of
the base of the "Unlock Puller" and attach the "Cable" to the puller with the catch. Pulling the lever to check
that the "Electrlock" unleashes the carriage and releasing the" Electrolock "it falls down.
Fasten the "Brass Bracket" (10) to the "Cable", so when the "electrolock" is down the "Spring" (11) gently will push the "Cable" towards the
"Electrolock"!
- Connect the wires to the frame. Adjust the length of the cable using the terminal block. Specially on single moving leaf door.
Inner unlock Internal and exterior unlock
3
7 4 11 10
Desbloqueo
exterior
8
6
5 1
9
13
7. ELECTRONIC OPERATION PANEL
7.1 Connection terminals
Inputs that normally are closed (NC): Photocell: terminals 2 and 5: Safety sensor: terminals 6 and 8; External key:
terminals: terminals 9 and 12.
Terminal 1 of the supply input, is transistorised. It cuts the power supply in the "Closed Door" mode or when the external
key signal (terminal 9) is in open position. So when the doors are closed the peripherals connected to this input will not
be supplied and consuming.
J6
J3
J1
F1 J4
F2
J5
J2
14
LED DIODES ON OFF
INSIDE RADAR Inside radar input closed Inside radar input open
OUTSIDE RADAR Outside Radar Input closed Outside radar input open
SAFETY SENSOR (NC) Safety sensor input closed Safety sensor input open
EXTERNAL KEY (NC) External key input closed External key input open
CONNECTORS MEANING
FUSES MEANING
15
1- +12v Power 3- Inside Radar (signal) NO
2- Common (power) 2- Common (signal) 5- Photocell (signal)
OUTSIDE INSIDE
2- Common (signal) 2- Common (power) 6- Common (signal)
RADAR RADAR
4- Outside Radar (signal) NO Inside Radar / Outside (signal) NO
1- +12v Power
RADAR +
2- Common (signal)
PHOTOCELL
2- Common (power)
Amplifier - Photocell
1- +12v Power
5- Photocell (signal)
NC
6- Common (signal)
(com)
6- Common (power)
Power
+
7- +12v (power)
-
7.3 Standard Connection
6- Common (signal)
6- Common (power)
SAFETY
7- +12v (power)
SENSOR
16
8- Safety Sensor (signal) NC
External key
Selector
Electrolock
9- External key
+24VDC
AUTOMATIC DOORS
Emergency
16- +12v
9- Emergency
15- Tx-Selector
14- Clk-Selector
13- Rx-Selector
12- Common (GND) 12- Common (GND)
ERTAIN SYSTEM
Photocells
Place the amplifier in the motorization assembly or support profile. Secure it
with the adhesive tape that the box contains.
- Pass the transmitter and receiver cables through the grommets to the
1 2
GND
1 2
3 4
photocell amplifier and make the following diagram 1. 12-24V
NO
3 4
5
NC
6 7
COM
5
- With a 4-wire hose make the connections from the amplifier to the frame, AMPLIFICADOR FOTOCELULA
8 9 10 11 12 13 14 15 16
shown in diagram 2.
Amplifier
Diagram 2
Network connection
- Pass the cable over the cable conduit and then clip it into the support profile and take it to the power supply unit. To do
this, strip the wires and attach the connector on the end, then insert the
connector onto the base situated in the power supply.
In the event of mains failure, the function selector will indicate "Err5."
Radars
- Connect the inside radar directly to the frame. Take the outside radar cable to the left side of the motorization by the
UPN, make a hole through the support profile and pass the cables through the grommets to the frame.
- To make the connections, follow up the diagram 3.
12-24V
1 2
1 2
GND
COM
3 4
3 4
NO
NC
5
5
6 7
12-24V
2 1
1 2
8 9 10 11 12 13 14 15 16
GND
COM
3 4
NO
NC
5
1.-1.-Radar
Inside Interior
radar
Diagram 3 2.-2.-Radar
Outside radar
Exterior
17
Electrolock
Connect the electrolock assembly terminal
in the frame input connector
Selector
- The selector is the communication device between the frame and the user,
it allows us to control and perform the following tasks:
1 2
3 4
1.-Choice of different operating modes of the automatic device
5
6 7
2.-Regulation of operating parameters
8 9 10 11 12 13 14 15 16
3.-On / Off options
4.- Faults and failure modes diagnosis. SELECTOR
GND
Rx
CLK
- During the door operation, the display indicates the operation mode that is Tx
24v DC
running at that time.
Diagram 4
External key
- The external key is a lock operated from the outside. The input is NC. It
External
Llave key
exterior
contains these two positions:
- When the lock is in the Deactivated position, the door is in the “Door
Closed” condition and locking comes on (if this is incorporated).
- In the activated Position the door returns to the last function it was in before the lock was enabled. Even in a "Closed
door" status the door will always open to allow the person who activates the lock to enter.
To leave from the inside, if the key is activated; you can leave by pressing the "EXIT" selector or the key “1". From the
moment it is pressed it will remain 1 minute in the "EXIT" mode. After the minute, it returns to the key mode or door
closed.
18
Side safety sensor
- This avoids people being trapped during the opening operation, by stopping and
continuing at a slower speed.
1 2
GND
1 2
3 4
Warning: If an object is placed in the sensors detection area, the door will be opened in 12-24V
COM
3 4
slow motion.
5
NO
6 7
NC
8 9 10 11 12 13 14 15 16
SENSOR DE SEGURIDAD
Diagram 5
Reset button
We will use the rest buttom if the Selector is not installed. In this case, its performance would be to activate the Reset
operation to start the motorization.
When the Selector is not installed, the door can only perform the Bidirectional Automatic operation directly. We cannot
perform any other operation, such as; Open Doors, Close Doors, Exit only....
In these cases, it is advisable to place a reset button (for example in one of the side panels for cases where it is
necessary to perform a "reset") so that the door will recover the parameters (in any other case).
Remote control
This accessory consists of a 433MHz four-channel transmitter at and receivers that connects directly into the frame. The
remote control allows 2 modes of operation:
1. - Reduced selector. Which activates three modes of operation; "Door
open" "Door closed" and "Automatic" mode. The three modes are indicated
above each button.
2 .- Release pulse. Which makes every pulse on the remote control open the
door.
19
Civil Emergency / Fire Prevention
For emergency situations, 10 and 6 input terminals will be used.
For operating, this input will take precedence over all others. This isormally connected to the building's fire alarm, that´s
why this function will take priority over the others, as it concerns personnel safety.
There will be 2 emergency mode options, one door will open and the other will close. You also have the option of two
types of input signal.
Functioning Mode:
1.- From functions "--++"( FunC) "3" (AI-0)
(AI-0): When you enter the signal, the door will go to total opening and it will remain in this position as long as the
emergency signal is maintained.
(AI-1): The door will close without regard to the radars, just the photocells. After the door is closed it will remain in this
position as long as the emergency signal is maintained.
Signal type
The opportunity to make an emergency signal or an occasional signal will be given.
2 .- From "--++" functions (Func) "6" (LA-0)
(LA-0): Continuous and uninterrupted signal. As long as the door signal operates in the emergency mode, when the
signal leaves it will revert to the previous working mode.
(LA-1): Signal point. With a signal, the door will go to the emergency mode and it will remain in this mode. The mode will
return to normal operation by resetting from the frame.
When the emergency signal enters, it should appear on the display (Err6).
In the power cut event before entering the emergency signal, if the door open was open in "Err-5" it would remain open
(in case of "Err6") but with the emergency warning on the display.
20
8. START-UP (Set Up)
Once the door has been installed, the automatic device and the function selector, they should be connected to the
power supply:
1 .- Connect all the peripherals (sensors, photocells, selector, etc.) to the frame.
2 .- With the cover profile raised we plug in the mains connector in its position of the power supply unit. Press the two-
way switch that activates the source, input and batteries. At this point, the reset or initialization operation starts
automatically. The lid is closed while the door performs the operation.
The Reset operation is always carried out on starting up the door for the first time. Its function is to measure the course
of the leaves, set their initial values for all the parameters and start the counters. The operation is an opening cycle to
the end of the course, followed by closing until the two leaves meet. During this cycle the switchboard makes the
mentioned measurements and is ready to begin normal operation.
3 .- With the function switch connected, you must perform the initial setup (SET UP). To do this, you must press the
keys in sequence "+ - - +" and the code (the release number). The default release number is "1 1 1 1".
The door will start a second reset manoeuvre, but in this case it also calculates the weight of the leaves and
automatically saves on the memory the appropriate curve for the weight conditions and width of the leaves.
4 .- Once the Reset has finished the door goes into the "Door closed" status. At this time, we are in a position to
command the door from the selector to choose the operating mode.
If the selector is not installed, it passes directly to “two-way automatic."
If it were necessary to modify the operation parameters, we would put the door on the "open Door" mode which is the
normal working mode. We have the option of varying the initial parameters for others that we feel most appropriate for
the installation. In this case we will up follow point 9." PARAMETER SETTING WITH THE SELECTOR”.
5 .- Once the performance has been adjusted to suit the client, the working mode can be selected from the selector.
Are the different types of operation or states in which the door can operate. This automatic device offers 6 different
working modes:
The door opens and remains open in the maximum opening position.
The door closes and stays closed in this position until the mode remains unchanged. If you install the electrolock, the
door will close and lock so that no one may enter.
This is the most common way of working. This mode allows traffic in both directions, so that all the detection devices are
enabled. The door remains closed until one of the devices is not activated. If any of these activates the door, it opens
and after a hold-open time (adjustable) it is closed again until further detection.
21
4 .- Partial Automatic (AU - P)
These operates the same way as the two-way automatic mode, but with the difference that the leaves do not open to
the maximum openness. This opening is adjustable by the user (see point 9).
This mode does not really have its own key. It is the same as door open and it functioning is also equal to the difference
that the door stops in a partially open position.
This mode comes only in the case that the door has been in the "Partially automatic mode." If you want to return to
"door open (total)" first press the " two-way Automatic " mode.
It allows traffic to exit in the outside direction. In this direction, it works as "Two-way automatic" and in the entry mode
"Door Closed ".
22
9. PARAMETER SETTING WITH THE SELECTOR
To enter adjustments we must always start from the working mode "Door Open". From any other mode it is not
possible to enter adjustments.
There are 5 levels of adjustable parameters:
List of parameters.
To enter programming you should follow the sequence of 4 pulses one after the other indicated by pressing the "+" and
"-" selector.
- - + + FUNCTIONS (FUnC)
"1" (rF-0) Selector: the remote control works as a selector (Three channels)
Emitter configuration
"1" (rF-1) The remote control generates an opening impulse. To use with a single-channel remote.
"2" (rC-0) Disable the delay-timer to the activation of the "Closed Door" mode.
Closing delay
Enable the delay-timer to the activation of the "Closed Door" mode. So that until you
"2" (rC-1) pass the set time the door only operates in the "Exit Only" mode. Once past the time (90
sec) it will automatically switch to "Doors Closed".
Door open: When activated the door signal places itself in the open position and remains
"3" (EF-0)
in this position.
Emergency
Behaviour
Door close: When activated the door signal places itself in the closed position and
"3" (EF-1)
remains in this position.
Panic mode. In the case of mains power failure, the door opens and stops during the
"4" (bA-0)
opening. If the door is in Doors Closed position it will be kept in this position.
Battery Operation
Autonomous mode: In case of mains power failure the door continues to operate
"4" (bA-1)
normally until the batteries are completely running out.
Continuous emergency signal. To maintain emergency operations the active signal must
"6" (ES-0)
be maintained. When the signal is deactivated the door returns to the normal operation.
Emergency
Behaviour
Timely emergency signal. A single impulse activates emergency behaviour and
"6" (ES-1)
maintains it. To restore operation, you have to carry out a reset.
23
- - + - MAIN PARAMETERS (PARA)
Slowing down at Standard value, (bc-0).
"1" (bc-0)
closing Regulation; from 01 ( max. force) to 09 ( min. force)
Standard; When an obstacle is detected on closing the door it will open at slow motion
and close at normal speed. When it detects an obstacle on opening the door it will open
"2" (CA-0)
at slow motion (After 10 attempts, if the obstacle still remains, the door closes at normal
speed).
Obstacle Detection
Special, when it detects an obstacle when closing the door, it opens and closes using
slow motion. When an obstacle is detected 3 times consecutively on closing, the door
stops on opening. To restore operation, you have to carry out a reset. When an obstacle
"2" (CA-1)
is detected on opening, the door stops and opens using slow motion. When an obstacle
is detected on opening 3 times consecutively the door will stop and beep. To restore
operation, you have to carry out a reset.
Reset Settings "3" (CR-0) When the switchboard is supplied, the door automatically performs a reset.
"3" (CR-1) When the electric switchboard is powered, the door performs a Reset if the external key
is activated.
Automatic. Normal operation of the door carrying out a full cycle for each activation
"4" (AU-0)
Automatic / signal (opening and standby and closing).
Semiautomatic Semiautomatic. Each activation a half cycle is performed. A pulse opens and another
"4" (AU-1)
closes.
Battery Monitoring Monitoring feature is enabled. Battery load level readings performed continuously. If the
"5" (nb-1) batteries are discharged or broken the door will go to open position and a “BATT"
flashing sign will appear in the selector.
Parameter to consider in the case of installing centralized control. You must assign a
Door Address "6" (d-00)
different address to each door connected to the system (from 0 to 99).
24
+ + - + OPENING PARAMETERS (PAAP)
Final speed on Standard value, (FA.02).
"1" (FA.02))
opening Regulation; From 01 min. to 15 max.
Minimum speed
Standard value, (UA.04).
deceleration on "2" (UA.04)
Regulation; From 01 min. to 10 max.
opening
Standard value, (SA.09).
Sensitivity on opening "3" (SA.09)
Regulation; From 01 more sensitive to 09 less sensitive.
Ramp acceleration on Standard Value, (AA.8).
"4" (AA.8)
opening Regulation: From 08 max. to 20 min.
Deceleration point on Standard Value, (P-50).
"5" (PA.65)
opening Regulation; From 40 to 85.
Deceleration ramp on Standard value, (DA.85).
"6" (DA.85)
opening Regulation; From 70 to 95.
25
Keypad Lock
↓
Cod 2 (displayed on the screen when we enter a new code, e.g. “3458”)
↓
After 10 seconds of pressing 4 times the "+", locking will come into action and the working mode corresponding with the
points below each each digit "P. -. A.b." will appear in the display.
The code must be any number from "1111" to "9998".
Unlock
From any working mode, enter the predefined code. Once pushed, the points of display disappear and the selector will
be activated.
In some cases after making the adjustments of the displacement curves, we can reach the point where we deem that
the curve calculated by the micro in the first "Reset" was better. In this case, we would have the option of returning to
the initial curves.
At this time, the operator starts an operator reset and re-deploys the initial curves.
26
10. TROUBLESHOOTING GUIDE
SYMPTOM DETECTION. SOLUTION
- Conducts a reset slower - Diode LED, VAC off Lack of power supply
than normal. - Check the fuse (5x20 2A) of the power supply.
- Display; Err5. - Check the fuse (5x20 8A) of the protection to the motor.
- After the reset, if we set to - Check if the wires are connected to the power supply and the frame.
"Automatic", the door will
open and "Err5" appears in
the display.
- On conducting a reset the - LED Diode; Photocell (NC) - Check if the photocell is operating properly.
door remains open and will off
not close. The alarm reset
continues beeping
- After reset, the door - Diode LED, External key - Check if the key is in the closed position.
remains closed even though (NC) off
there are attempts to change - If the door has no outer key, check the outer key terminals outside of the
it from the selector. switchboard are bridged.
Check the motor power
- When the door works on cables. Position: - Connect the cables as indicated. Both, supply and the encoder.
automatic and detects the
radar to reverse the RED (motor power)
movement, it goes to open BLACK (motor power)
doors at full speed without BLACK (encoder power)
braking and gives a strong GREEN (signal encoder 1)
blow when reaching the end. YELLOW (signal encoder 2)
RED(Encoder supply)
- No power, the motor does Could be on "CLSE" - This is okay, because during door closed status the door not need to be
not move and does not go to opened.
open door. - The batteries have no - Check the battery connection at the source. Measure with the multimeter
power or they are poorly the output voltage of the batteries.
connected. - Change the batteries, if these are empty.
- The display shows "Err6." - Diode LED, Emergency on. - Reset the door. If it returns to door open mode and error 6, check the
emergency entry, the fire alarm signal.
- Safety Diode Sensor (NC);
- The door is automatic but - Check the frame connections.
If it is off, the door can never
does not open on the radar
open.
pulse.
Detection and elimination of friction:
- Manual movement of the - Rubbing.
door forced. - Separating the door rubbing with wall or fixed parts.
- Raising the door or door friction guide block or ground.
- Cleaning rolling channel (chips).
Detection of such contacts:
- During manual opening or - Contact of the moving parts - Carriage contact with the fastening screws of the box. Tighten the screw
closing of the door, knocks of the door with fixed parts. or use a screw with smaller heads.
are heard. - Carriage clamping arms of the door carriage with the belt on the processor
or CPU boxes. Straighten the arm to ensure that it does not knock.
- Door opens during the reset - Photocell in disrepair, not - Check status of the photocell.
but does not close in some connected or acting.
cases, it can start closing
and return halfway. - Power Transistor to motor - Replace transistor or plaque.
broken.
- Indication of battery - "Batt" appears on the - If you see this BaTT intermittently more than one day in a row, you should
discharged, or broken, the selector display change the batteries as they may be broken or discharged below their cut-
door remains in open off.
position.
27
11. ANNEXES
11.1 Maintenance
Automatic door installations require regular maintenance; the frequency will be determined by environmental conditions
and traffic density.
1.- Remove dust and dirt from the mechanism. Dirt on the running track should be removed with methylated spirits.
2.- No part requires lubrication. The timing belt should be kept dry and clean.
4.-Adjustment, if necessary only, the speeds of the moving leaves, the opening time held and that the position of the
moving leaves are in accordance with existing regulations and requirements of the authorities.
11.2 Warranty
AUTOMATIC DOORS ERREKA declares under their sole responsibility that the products supplied are subject to
warranty for a period of 12 months from the date of acquisition. (Date of Work Delivery Protocol) This warranty applies
to all manufacturing defects and will include the costs of transporting the material to the nearest approved technical
service. It is the installer's responsibility to transfer the equipment to this technical service.
28
“CE”DECLARATION OF CONFORMITY
This equipment was tested, evaluated and found to comply with the following Standard
Directives:
Compliance with standards listed above give presumption of conformity with the requiremen
directive they are harmonized to. Additional requirements may apply before placing on the mark
legal e.g. Declaration of Conformity, the CE marking, technical documenta
prepared/filed/updated and factory quality control.
Ibon Muruamendiaraz
Technical Manager Bergara, July 10th of 2006
29
ERREKA PUERTAS AUTOMÁTICAS
(MATZ-ERREKA, S.COOP.)
Polig. Ind. San Juan - B. San Juan, 93 ERREKA NORTE ERREKA MEXICO
20570 Bergara (Gipuzkoa) Polig. Ind. San Juan - B. San Juan, 93 Misión de Bucareli Nº 8
Tel. (+34) 943 76 99 00 20570 Bergara (Gipuzkoa) P.I. Bernardo Quintana
Fax (+34) 943 76 99 01 Tel. (+34) 943 76 99 00 76249 El Marques (Queretaro) - Mexico
puertas.norte@erreka.com Fax (+34) 943 76 99 01 Tel. (+ 52) 442 221 60 78
puertas.norte@erreka.com Fax (+ 52) 442 221 60 80
puertas.mexico@erreka.com
EXPORTATION ERREKA CENTRO
C/ Físicas, 62 ERREKA D.F.
Tel.(+34) 943 76 99 00 Polígono Industrial Urtinsa II Ramón Fabié #185 Int. PB-5
export.doors@erreka.com 28923 Alcorcón (Madrid) Esq. Con Hernández y Dávalos
Tel. 91 643 50 60 Col. Ampliación Asturias
Fax 91 643 50 94 06890 México D.F.
T.A.S. puertas.centro@erreka.com Tel. (55) 5 741 8492
puertas.mexico@erreka.com
Tel.(+34) 902 50 16 94 ERREKA LEVANTE
service@erreka.com Pol. Ind. Oeste, Calle Venezuela ERREKA PORTUGAL
Parcela 1 - 12 Centro Empresarial Torres de Lisboa
30169 San Ginés (Murcia) Rua Tomás da Fonseca, Torre G - 1º piso
Tel. 968 891 516 1600-209 Lisboa
Fax 968 804 166 Tel. (+ 351) 21 723 07 90
puertas.levante@erreka.com Fax (+ 351) 21 723 06 75
portas.portugal@erreka.com
ERREKA SEVILLA
C/ Renio, 3 Pol. Ind. Calonge
41007 Sevilla
Tel. 902 339 922
Fax 954 359 241
puertas.sur@erreka.com
ERREKA CATALUNYA
Avda. Puig dels Tudons, 3, nau 36
Pol. Ind. Santiga
08210 Barberà del Vallès (Barcelona)
Tel. 93 729 07 77
Fax 93 729 07 93
puertas.catalunya@erreka.com
ERREKA GALIZA
Menendez Pelayo, 7, bajo, derecha
36202 Vigo (Pontevedra)
Tel. 986 205 102
Fax 986 296 602
puertas.noroeste@erreka.com
ERREKA VALENCIA
Ingeniero Joaquín Benlloch, 79, bajo
46026 Valencia
Tel. 963 332 046
Fax 963 353 850
puertas.sureste@erreka.com
ERREKA CANARIAS
Ctra. General del Sobradillo, 65
38108 El Sobradillo (Santa Cruz de Tenerife)
Tel. 922 625 569
Fax 922 537 664
puertas.canarias@erreka.com
www.erreka.com
30A114 – 010211UK