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HRM by Garry Dessler Chapter 1 Summery

Human resources management (HR) involves managing and developing an organization's workforce through activities like recruitment, training, performance management, compensation, and employee relations. HR is integral to management as it deals with an organization's most valuable asset - its employees. HR is responsible for creating policies and procedures that align with organizational objectives and works closely with other departments to meet human resource needs and contribute to goal achievement. Key HR functions include planning, organizing, leading, controlling, and staffing. HR contributes to planning by forecasting needs, supports organizing by designing roles and structures, and is involved in recruitment, development, and performance evaluation to support organizational goals.

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0% found this document useful (0 votes)
125 views5 pages

HRM by Garry Dessler Chapter 1 Summery

Human resources management (HR) involves managing and developing an organization's workforce through activities like recruitment, training, performance management, compensation, and employee relations. HR is integral to management as it deals with an organization's most valuable asset - its employees. HR is responsible for creating policies and procedures that align with organizational objectives and works closely with other departments to meet human resource needs and contribute to goal achievement. Key HR functions include planning, organizing, leading, controlling, and staffing. HR contributes to planning by forecasting needs, supports organizing by designing roles and structures, and is involved in recruitment, development, and performance evaluation to support organizational goals.

Uploaded by

Aleem Hamza
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Q1 Intro to HR and how the HRM resources?

Human resources management (HR) refers to the function within an organization that focuses on
managing and developing its people. It involves a wide range of activities related to the Selection,
training, development Performance management, Compensation and employee relations. of a
workforce.

HRM process

HRM is an integral part of the Overall management process as. it deals

with the most valuable asset of an Organization - its employees. It is, responsible for creating and
implementing Policies, procedure, and practice that align with the Organization’s Strategic objectives.
HPM function in close collaboration with other deportments and leaders in the organization to ensure
that the human resource needs are met and Contribute to achieving organizational goals. HRM is the
various stages of the management process

 Planning
 Organizing
 Leading
 Controlling
 staffing

Planning

HRM Contribute to the " Overall planning process by forecasting the Organizations future human
resources needs. This includes identifying the required skills, Competencies, and workforces to support
the Organization Strategic direction. HRM also plays a role in secession planning and Creating talent
pipelines to fill key positions in the future.

Organizing

HRM is responsible for organizing We workforce by designing Job roles, creating organizational structure,
and establishing reporting relationships. It ensures that the sight is in the right positions to carry out the
Organizations goals. and objective effectively.

Staffing

-HRM is involved in the. recruitment and selection process, which Involves sourcing, screening, and
hiring, Suitable candidates. HRM ensures that the recruitment process is fair, unbiased, and aligns with
the Organization diversity and inclusion objectives. HRM manages the onboarding process to help new
employees integrate into The Organizations.

leading

HRM plays Significant role in supporting and developing leaders within the organization. It provides
Leadership development programs, coaching. and mentoring to enhance Competencies of managers,
HRM also promotes effective Communication and employee engagement strategies. to create a positive
work environment.
Controlling

HRM establishes performance management system. track and evaluate employee performance against
predetermine goals and objectives. If provides feedback, watching and recognition to improve and align
individual and team performance with Organizational goals. HRM also manages discipline processes and
ensures compliance with employment regulations and laws

Q: Give at least eight example of how managers can use HR Concepts and techniques?

 Recruitment and selection.


 Performance management
 Training. development.
 Employee Engagement
 Compensation and benefits.
 Conflict resolution.
 Employee relations.
 Succession planning.

Recruitment and selection.

Managers can work with HR to develop effective Job description. identify required skills and.
qualifications, and establish a robust recruitment process to attract and hire the best fit. Candidates for
open positions.

Performance Management.

HR techniques such a goal setting. performance appraisals, and feedback mechanisms can assist manger
in monitoring and performance Improving, guidance and support as needed.

Training and development.

Managers can collaborate with HR to identity employee to driven needs and Coordinated the delivery of
relevant training programs, skill development and growth within their teams

Compensation and Benefits.

Mangers can work closely with HR to determine competitive Compensation structure, salary reviews,
and benefit packages that align with industry standards. HR can provide insights and data to support fair
and equitable compensation. Decision

Conflict Resolution.

HR Can provide manager Guidance and procedure to address work place conflicts effectively. By
implementing HR concepts and techniques manager can navigate and resolve disputes with in their
teams in a constructive manner
Employee relations

Managers can collaborate with HR to establish and maintain positive employee relations, ensuring
compliance with labor laws, banding disciplinary actions and fostering a healthy work environment

Employees engagement

HR offer tools and strategies to promote employee engagement such as regular communication channel
recognition programs, and team -building activities. Manager can utilize these techniques to enhance
employee morale and motivation

Succession Planning

By partnering with HR, manager can identify potential successors for key positions within the
Organization. HR can assist in developing career pathways, talent assessment, a mentoring programs to
ensure transition in case of promotions or turnovers.

Q: Illustrate the HR management responsibility line and staff (HR). management?

HR Management responsibilities can be divided between line and staff manager.

line Managers

Line managers are responsible for Managing their employee day-to-day activities, supervising their work
and ensuring goals are met. They play critical role in implementing HR policies and procedures with in
their teams. line managers Collaborate with HR managers in areas such as employee recruitment, and
performance management. They also handle employee relations issues and provide input on workforce
planning and development needs.

Staff (HR) Managers

HR managers are responsible for developing and implementing the HR policies, procedures, and
programs that support the Organization’s overall of goals and Strategies. They are experts in areas Such
as recruitment, Compensation, benefits, training, and employee relation.- HR managers provide
guidance and support to line managers in their HR responsibilities. They also ensure compliance with
employment laws and o manage employee records, and Analyze HR data to provide insight for decision-
making.

Good Example of HR role

example

HR role in formulating and executing company strategy is in the area of talent management. HR plays a
role in identifying and Sourcing talent, developing succession plans, and creating strategies to attract and
retain top. talent. for instance, if a Company strategy involve expanding into market or launching new
product. HR Can work with a line managers to identify the skills and Competencies needed to these
initiatives. HR can then develop Recruitment and training programs to ensure that the organization has
the right talent in place.
HR’s role in executing company strategy can be seen in the implementation of performance management
System. HR managers work with line managers To establish performance goals and metrics that align
with the Organization’s Strategic objective .They provide training and support to ensure. Managers
effectively track and evaluate employee, performance. By linking individual and team performance to
company goals. HR helps drive the execution of the strategy and ensure that Employees are aligned with
the organization Objectives.

Q: write a short essay that that address these topic, why matric and measurements are crucial to today
HR manager

Metrics and measurement are crucial to today HR’s Managers because they provide objective and data
driven insights into the effectiveness and impact of HR programs and practice. here are the reasons why
metric and measurement are crucial.

 Performance Evaluator.
 Evidence-Based Decision Making
 Resource Allocation.
 Compliance and Risk Management
 Continuous improvement.

Performance Evaluation

Metrics allow. HR manager to evaluate the performance of HR Programs such as recruitment, training
and employee engagement initiatives and measuring the outcomes and impacts of these Programs, HR
mangers can identify areas or Improvement and make data- informed decisions to enhance
Organizational effectiveness.

Evidence-Based Decision Making

Metrics provides HR managers with data and evidence to support their decision-making process.
Whether its determining the success of a training program or assessing the return on investment in
talent acquisition, metrics help HR managers make informed decision that align with the Organization.
strategic objectives.

Resources Allocation

Metrics help HR mangers to allocate resources effectively. By measuring the efficiency cost-effectiveness
of HR program Managers can allocate resources to areas that deliver the highest value and make data
driven decisions on budget allocations.

Compliance and Risk Management

Metrics help HR managers to monitor and ensure compliance with employment laws and regulations. By
tracking metrics. related to employee grievances, diversity, anti-discrimination policies and health and
safely Measures, HR managers identify compliance issues and take necessary actions to neglect risk
Continuous Improvement

Metric, provide a basis for Continuous Improvement in HR practice. By tracking key. Performance
indicator (KPIs) anal benchmarking against Industry standards, HR manager can identify areas of
empowerment, adjust strategies, and implement best practices to enhance HR effectiveness.

In Conclusions, Metrics and measurement are crucial for today's HR managers, are the provide objective
and data driven Insights that support evidence -based decision-making, improve Organizational
Performance, and ensure. Compliance, with emplacement of laws and regulations. by using metrics HR
managers enhance strategic value of the HR function and contribute to the overall success of the
organization.

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