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PHILIPS ULTRASOUND, INC.

DOCUMENT NUMBER
453561449040002 Rev F

DOCUMENT TITLE
FII, Vision 2011 SW, iU22/iE33

REVISION HISTORY
Revision Description

A See PDM for Status.

Modify references to the version of Vision 2011 software to 6.0.X.X on pages 1, 8, and 29.
B
Corrected heading on page 14.
C Modify the Step 4 and Step 6 Notes on page 17 to clarify installation of the transducer data files.
Modify Sections 2 and 4: Add the transducer data disk label numbers (p. 6).
Modify Section 3: Add the 3 steps to Login to the Service tools (p. 12)
D Modify Section 4; Clarify steps that apply to UMB versus EMB systems (p. 15, 17-18).
Modify Section 5: Separate the restoration of LOF settings from the restoration of all other
system settings to avoid any issue with the system accepting presets (p. 19-20).
E Minor edits: update page numbers where needed (p. 12), and activate all links.
F Add instructions to disconnect the Network cable before installing the Vision 2011 software.

DOCUMENT PURPOSE
Instructions for installing Vision 2011 (6.0.X.X) Software on iU22 and iE33 systems with D and above cart
configurations.

DOCUMENT APPROVALS
See PDM for approvals.

This document and the information contained in it is proprietary and confidential information of Philips
Healthcare, a division of Philips Electronics North America Corporation ("Philips"). Use, duplication,
modification, and disclosure of it by unauthorized persons is strictly prohibited and subject to the restrictions, if
applicable, set forth in a confidentiality agreement with Philips.

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Critical Issues!
Please review all of the following critical issues BEFORE you begin this
upgrade!

Critical Issue Instructions

The network cable must be disconnected during
Disconnect the installation. The software installation may
Network Cable fail if the network cable is connected to the
system.
Installation failures in the field can be the result of
Installation skipping steps. Please carefully follow all
Failures instructions provided, and in the order presented,
to avoid installation problems.
If the system is below Vision 2011 and has Voice
Command turned on, the correct Bluetooth
Correct adapter MUST be used or the system will FAIL
Bluetooth following the software installation.
Adapter is If the larger, Anycom 100 Bluetooth adapter is
Required! connected, then remove and replace it with the
latest available adapter. See Appendix D:
Bluetooth Adapter for more information.
All transducers, including CW probes, must
Remove ALL
be removed from the system prior to performing
transducers
this upgrade.
Confirm that your IST Smart Card or USB
IST Smart storage device is NOT CONNECTED to the
Card/USB system when you begin the installation of the
Storage Device new software. The upgrade process will fail if
either of these devices is connected.
Save the system settings and the Licensed
Save to CD-R Options file to a CD-R disk before you begin the
Disk upgrade. CD-R media is the most reliable for
data storage (see Service Bulletin INT-012).
After the installation is completed, the Network
Duplex Speed setting in the Tech Admin
features will be automatically reset to the “Auto
Network Detect” mode and may cause Network
Performance performance issues. Make a note of the
system’s Network Duplex Speed setting before
you begin the installation. Reset it to the correct
value when you have completed the installation.

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Critical Issue Instructions

Following this upgrade to systems below Vision
2007, TSPs (Quick Saves) for some
transducers should not be restored. Restoring
TSPs for transducers that have been re-
optimized could result in a loss of image quality.
TSPs The system does not automatically restore these
settings! Appendix B: Re-optimized Transducers
(Quick Saves) that TSPs (Quick Saves) will not Restore, p. 29
provides a list of transducers that were re-
optimized. Inform your customers that they
must recreate their TSPs after the upgrade is
completed. Systems with Vision 2007 or higher
software will restore the TSPs correctly.

CONTINUED ON THE NEXT PAGE

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Important Information
Please review the following information BEFORE you begin this upgrade!

Process Information
The new service interface has the Login button at
the bottom of the screen. If you are logged in, the
button will change to read “Logout” as the only
Check Login option. If something isn’t working during the
install, first check to see if you are logged in.
Several functions will not work unless you are
logged in.
Passwords are required to complete sections of
these instructions. Be sure that you have the
most current version of the Service Tool Suite
(STS) if you wish to use the password generator.
Passwords The new version of STS is backwards compatible
required with all previous versions. BEFORE you begin
the software installation and AFTER completing
the upgrade, you can use your IST Smart Card to
access Tech Admin and MTE. Remove your IST
Smart Card while installing the software.
Uplink is no longer supported. Copy the error
Uplink not logs to CD/DVD/USB Flash Drive media, and
supported then use the STS to upload the logs to the
factory.
The BIOS password has changed in Unified
Motherboard (UMB) systems. The password is
BIOS password the same as the A, B, or C Cart BIOS minus the
change last character (same as Vision 2007). The BIOS
screens also look different than previous
versions.
This is an optional utility for systems at Vision
2008 to preserve the Host (Machine) Name.
Systems already at Vision 2009 or higher have
the capability of preserving the Host (Machine)
Save Host
Name. See the procedure Save the Host
Name
(Machine) Name (OPTIONAL), p. 14, for
(Optional)
additional information about the utility including
where you can download the SaveHostName.bat
file, and the part number to order the Save Host
Name Utility CD.
The new version of QLAB software, QLAB 8.1
should be installed on Xcelera and Xcelera Focus
systems to have the full benefit of this upgrade.
QLAB has changed
The QLAB 8.1 upgrade must be performed by
PHI FSEs unless the system is an Xcelera
Focus.

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Process Information
Analysis Pkg Setups setting (iE33 systems
only): If the system being upgraded is at the
2.x.x.x software version, the “Left Select Key”
Save iE33 system
and “Right Select Key” values will not be saved
key values
and restored during this installation. Prior to the
upgrade, record the customer’s choice for this
setting.
If the system being upgraded has a License
Option file that was originally created on
software below 2.0.0.320, you will be prompted
to enter the system’s serial number when
System serial restoring the License Option file. The serial
number to restore number will automatically be inserted into the
LO File Licensed Options file name on the system. If you
make a mistake when entering the system’s
serial number, you can correct it by going into
Tech Admin, Install/Upgrade, Configure System
and editing the serial number.

CONTINUED ON THE NEXT PAGE

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1 Introduction
These instructions describe the steps to install Vision 2011 on an iU22 or iE33
system. Vision 2011 software can be installed on D and above carts only. This
upgrade consists of installing the OS plus Application software from a DVD, and
Drivers and Printers software from separate disks. There are also separate disks
for iU22 and iE33 transducer data files.
Vision 2011 has a new Service interface. The Config/Test button has been
renamed to Service. While all functions of Tech Admin are available in the new
interface, you can still access Tech Admin by closing the Service interface and
selecting Tech Admin from the Setups window (see also Appendix C:
Accessing Tech Admin).
1. BEFORE YOU ARRIVE at the customer site, ask your customer to save, to
a customer-provided DVD, any patient images or exam studies that they will
want to reload for review following the upgrade. Once files are exported and
imported, images are no longer available for editing, and can only be
reviewed. Saving patient data is time consuming and may add hours to the
upgrade process.
2. If the system is below Vision 2011 and has Voice Command turned on,
confirm that the correct Bluetooth adapter is connected (see Appendix D:
Bluetooth Adapter, p. 32). If the larger, Anycom 100 Bluetooth adapter is
connected, the system will fail following software installation.
3. Determine the system hardware configuration (see Appendix A: Identifying
System Hardware Type, p. 28). Vision 2011 can only be installed on D and
above cart configurations.

2.0 3.0 4.0 5.0 6.0

Preparing for the Saving the System Installing Vision Configuring, Calibrating, Completing the
Installation Settings 2011 Software and Testing the System Installation

4. The flowchart shows the main sections of this upgrade. The estimated time
to complete all sections is approximately 2 to 3 hours.
5. Use the appendices located at the end of this document to find information
about the following special issues:
 Appendix A: Identifying System Hardware Type, p. 28
 Appendix B: Re-optimized Transducers that TSPs (Quick Saves) will
not Restore, p. 29
 Appendix C: Accessing Tech Admin, p. 31
 Appendix D: Bluetooth Adapter, p. 32
 Appendix E: Configure Connectivity for Integrated PercuNav, p. 33
 Appendix F: Flash Failure Recovery, p. 39
 Appendix G: Remote Service Configuration, p. 40
6. Review the following general document information for these instructions:
 Keys on the system's control panel that are used for entering a function
are shown in bold text and are enclosed in arrows < >. For example:
<Setups>.
 On-screen annotations are shown in bold text and are enclosed in
quotation marks " ". For example: "OK".
 Information to be entered using the keyboard or control panel are
shown in bold text and are enclosed in brackets { }. For example:
{user}. When instructed to type words, do not type the brackets.

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2 Preparing for the Installation

Follow established anti-static procedures throughout these instructions. Failure
CAUTION! to do so will damage static sensitive devices.

If the system is below Vision 2011 and has Voice Command, confirm that the
correct Bluetooth adapter is connected. If the larger, Anycom 100 Bluetooth
CAUTION! adapter is connected, the system will fail following software installation (see
Appendix D: Bluetooth Adapter, p. 32).

1. Verify that you have the following items:

 Password for accessing the system BIOS settings.
 System Service Manuals for iU22 and iE33, D and above cart
configurations.
 IST Smart Card and the current version of the Service Tool Suite with
the Key Generator to access Tech Admin and generate passwords.
 All disks included in the Vision 2011 Software Upgrade kit. The number
and type of disks varies depending on whether you are upgrading an
iU22 or an iE33 system. Please check the contents against the packing
slip.
iU22 Software Disks iE33 Software Disks
Disk 1/3: OS plus Application Disk 1/4: OS plus Application
Disk 2/3: X6-1 CSI Data Disk Disk 2/4: Matrix TEE Data Disk
Disk 3/3: X6-1 OB Data Disk Disks 3-4/4: X5-1 Data Disks 1-2
Drivers Disk
Printers Disk
 Blank CD's/DVD’s/USB Memory Stick to download error logs and save
system settings.
 Method for recording system settings, such as the network
configuration, that are not backed during the automated backup of
system settings.
 Functioning Bluetooth adapter if the system is below Vision 2011 and
the installed options include Voice Command (see Appendix D:
Bluetooth Adapter, p. 32)
 For systems at Vision 2008, the Optional SaveHostName.bat file for
preserving the Host (Machine) name, available for download from
InCenter: Login to InCenter and on the Home page select
Service>Software>Software Downloads>Ultrasound. Select either the
iU22 or iU33 link and open the SaveHostName.zip file to download.
You can also order the Save Host Name Utility CD (453561370741).
2. Disconnect all transducers from the system.
3. Verify that there is no USB memory device or IST Smart Card connected to
the system.
4. Turn on the system and allow it to boot up.
5. Identify the software version of the system.

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6. Identify the hardware version of the system (see Appendix A: Identifying

System Hardware Type, p. 28). Vision 2011 software can only be installed
in D and above cart configurations.

All patient images that are stored on the HDD will be lost after the new software
CAUTION! is loaded!

7. If the customer has not already done so, store any patient images or data
that the customer wants to save to a DVD.
 Your customer must provide the DVDs for storing patient images and
data.
 If your customer is using the HIPAA features, a message may be
displayed that states only authorized users of the system can use this
feature. If this message appears, contact the site's system
administrator so that you can be added as an authorized user.
8. Verify that the system’s date and time are correct.
9. Verify all system functions and if there is a problem, troubleshoot as
required. Do not proceed with the upgrade if the system does not function
correctly.

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3 Saving the System Settings

IMPORTANT! If the backup fails, or if any of the files you intended to save (e.g.,
Licensed Options) are not backed up, verify that you are logged in.

Backup the Settings: Systems at Vision 2011 or Higher

NOTE: If the system is at Vision 2011 (6.0.X.X) or higher, use the new Service
interface and the single button method to save the LO file, HIPAA User List,
Tech Admin User List, Quick Saves (TSPs), Voice Profiles, and all of the Setups
files. For systems below Vision 2011, go to the appropriate procedure
depending on the system’s current software level: Backup Settings: Systems at
Vision 2007 – Visio 2010, or Backup Settings: Systems below Vision 2007.

1. Press the <Setup> key.

2. Select “Service”.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. On the “System Management” tab, select “Backup/Restore”.
5. Insert a blank CD/DVD or USB flash drive.
6. Select the appropriate “Media” from the dropdown list.
7. Select “All”.
8. Select “Backup”. The system will display progress information followed by
a success message.
9. Remove the CD/DVD/USB flash drive from the system.
10. Select “Close”.
11. Skip to the procedure: Download the System Error Logs, p. 13.

Backup the Settings: Systems from Vision 2007 to Vision

2010

NOTE: If the system is at Vision 2007 (3.0.0.X) to Vision 2010 (5.2.0.X), enter
Tech Admin and use the single button method to save the LO file, HIPAA User
List, Tech Admin User List, Quick Saves (TSPs), Voice Profiles, and all of the
Setups files; otherwise, for systems below Vision 2007, go to the procedure:
Backup Settings: Systems below Vision 2007.

1. Select “Config/Test”.
2. Select the “Service Status” tab, and enter Tech Admin (see Appendix C:
Accessing Tech Admin, p. 31).

NOTE: You can use your IST Smart Card to access Tech Admin; however,
remember to remove the Smart Card before you install the new software or the
installation will fail.

3. Insert a blank CD/DVD.

4. Select the “Install Upgrade” tab.
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5. Select “Import/Export”.
6. You can select “Select All” located at the lower right corner of the screen,
or you can individually choose settings to export. Confirm that all of the
appropriate settings have a checked box.
7. Select “Copy” (if the system is below Vision 2009; otherwise select
“Export Selected”); the files for the settings you have selected are
transferred to the storage media. This may take several minutes.
8. When the “Export Data” dialog box is displayed, verify that all of the
expected files have been transferred.
9. Select “OK”.
10. Remove the CD/DVD from the drive.
11. Skip to the procedure: Download the System Error Logs, p. 13.

Backup the Settings: Systems below Vision 2007

NOTE: For system below Vision 2007 (3.0.0.X), enter Tech Admin and
manually backup and record system settings.

1. Insert a blank CD/DVD into the DVD drive.

2. Press the <Setup> key.
3. Select the “Config/Test” button.
4. Select the “Manage Setups” button.
5. Select the “Select All” button and verify that all the checkboxes are
checked.
6. Select the “Copy to DVD” button; the copying process begins, requires
approximately 1 minute to complete, and an “Export to DVD Completed
Successfully” dialog box is displayed when the copying to the CD/DVD is
complete.
7. Select “OK” to close this dialog box.

NOTE: If the "Data Export Failed" error message is displayed, or if the system
cannot read the CD/DVD, eject and re-insert the CD/DVD into the DVD drive,
wait for the DVD drive LED to extinguish, and then repeat the backup.

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Backup the LO File and Tech Admin Users:

Systems below Vision 2007
1. Select “Config/Test”.
2. Enter “Tech Admin” (see Appendix C: Accessing Tech Admin, p. 31).
3. Select the “Install/Upgrade” tab.
4. Select the “Manage Licensed Options File” button.
5. In the dropdown box, select “Backup Licensed Options File”.
6. Select the “Create Backup” button. The system will back up the LO file to
the CD/DVD, and the backup is complete when the success message is
displayed.
7. Select “OK” on the success message dialog box.
8. Select the “Security” tab.
9. Select the “Manage Tech Admins” button.
10. Select the “Export Users” button. The system will back up the Tech Admin
users to the CD/DVD.
11. Select “OK” on the “Tech users successfully exported” dialog box.

Perform the following procedure if your customer is using any network devices.
CAUTION! Failure to do so may result in corrupted data being transferred or extremely slow
data transfer speed to the network devices after the installation is complete. If
your customer is not using any network devices, you can skip to the procedure:
Record the Data Security Password and Set HIPAA Patient Data Access, p. 12.

Record the Network Duplex Speed for Systems below

Vision 2007
1. Select the “System Tools” tab.
2. Select the “Connectivity Tools” button.
3. If the “Change Speed Duplex Setting” is set to any value other than
“Auto Detect”, record the value below; otherwise, skip to the procedure:
Record the Data Security Password and Set HIPAA Patient Data Access, p.
12.

Network Duplex Speed: ______________________________

NOTE: For systems at Vision 2007 and higher, the “Change Speed for Duplex
Setting” is located in Setups/Print Network/Global Config.

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Record the Data Security Password and Set HIPAA

Patient Data Access for Systems below Vision 2007

NOTE: This procedure applies to customers that use the HIPAA features on the
system. If your customer does not use the HIPAA features, you can skip to the
next procedure: Record the Printer Associations, p. 12.

1. Select the “Security” tab.

2. Select the “Reset Data Security Admin Password” button.
3. Select “OK”.
4. Record the “Data Security” password for later use.

Data Security Password: _____________________

5. Select the “Quit” button.

6. Press the <Setup> key.
7. Using the trackball, select the “Data/Security” button on the monitor
display.
8. Select the “Admin Settings” tab.
9. Login using the data security password that you recorded above.
10. Under the “Patient Data Access” heading, select “Unrestricted”.
11. Select the “Export Users” button.
12. Wait for the DVD light to go off and stay off. You will NOT see a “Success”
dialog box displayed when the above process is completed.

Record the Printer Associations for Systems below Vision

2007
1. Press the <Setup> key.
2. Select the “Print/Network” button.
3. Select the “Device Selection” tab.
4. Select “Printer”.
5. Record all of the printers that are selected (indicated by a check mark in the
box next to the printer name) for the following associations:

iE33 iU22
Assoc to Acquire Key while frozen: Association to Print:

Assoc to Control Panel Print Key: Association to Alt Print:

Assoc to Report: Association to Report:

6. Remove the CD/DVD or USB flash drive from the system.

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Download System Error Logs

IMPORTANT! Use a CD/DVD/USB Flash Drive to download the System Error

Logs.

NOTE: Use the appropriate set of steps below for the system you are
upgrading.

Systems below Vision 2011:

1. Insert a blank CD/DVD or USB Flash Drive.
2. Press the <Setup> key.
3. Select the “Config/Test” button.
4. Select the “Service Export” tab.
5. Select the checkboxes next to the file(s) to save.
6. Select/confirm the file destination (e.g., DVD, Flash Drive) from the
“Location” drop-down menu.
7. Select “Save”, and wait for the “Service Data Has Been Saved” message
to be displayed.
8. Select “OK” when the “Success” dialog box is displayed.
9. Remove the CD/DVD or USB Flash Drive.
10. Continue to the procedure to Transfer/Email System Error Logs to the
Factory, p.13.

Systems at Vision 2011 or Higher:

1. Insert a blank CD/DVD or USB Flash Drive.
2. Press the <Setup> key.
3. Select “Service”.
4. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
5. On the “System Management” tab, select “System Logs”, and then
select “Export Logs”. The “Export Service Data” dialog box is displayed.
6. Check the data boxes to export (e.g., DICOM, Diagnostics, ECG, Network),
and then select “To Media”.
7. Confirm/select the destination for export (e.g., DVD, USB) from the drop-
down list and select “Save”.
8. Select “OK” at the “Exported Successfully” message.
9. Close the “Select Export Destination” dialog box.
10. Close the “Export Service Data” dialog box.
11. Close the “System Logs” window.
12. Remove the CD/DVD or USB flash drive from the system.
13. Continue to the procedure to Transfer/Email System Error Logs to the
Factory, p.13.

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Transfer / Email System Error Logs to the Factory

NOTE: Uplink is no longer supported. After you copy the error logs to
CD/DVD/USB Flash Drive media, then you can use the Service Tool Suite to
upload the logs to the factory, or you can email the copied error logs.

1. Transfer the downloaded System Error Logs via the Archive Uploader.
Open the logs in DIME, identifying them in the pop-up menu as Field Logs,
and they will be queued to be automatically transferred to the factory server.
--OR--
2. Email the downloaded System Error Logs to the factory.

Save the Host (Machine) Name (OPTIONAL)

NOTE: This is an optional utility for systems at Vision 2008 that you can run if
you would like to preserve the Host (Machine) name. By preserving the Host
Name (i.e., networking or machine name), you eliminate the need to re-register
the name on the server. Host Name registration is required for some DICOM
servers to have permission to send studies. For systems already at Vision 2009
or higher, you do not need to run the Save the Host (Machine) Name
(OPTIONAL) utility. The SaveHostName.bat file is available for download from
InCenter: Login to InCenter and on the Home page, select Service> Software
> Software Downloads > Ultrasound. Select either the iU22 or iU33 link and
open the Save-HostName.zip file to download. You can also order the Save
Host Name Utility CD (453561370741). If you do not wish to preserve the Host
name, or if the system is already at Vision 2009 or higher, you can skip this
procedure.

3. Insert the CD that contains the SaveHostName.bat file into the DVD drive.
4. Enter “Tech Admin” (see Appendix C: Accessing Tech Admin, p. 31).
5. Select “Test and Utilities”.
6. Select “Service Tool Box”.
7. Select Explorer and navigate to the CD where the SaveHostName.bat
utility is located.
8. Double click on the SaveHostName.bat file to run it. The screen will flash
briefly.
9. Remove the CD that contains the SaveHostName.bat file.
10. Close the Explorer window and the “Service Toolbox”.

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Run the Full System Diagnostics

NOTE: Use the appropriate set of steps below for the system you are
upgrading.

Systems below Vision 2011:

1. Enter “Tech Admin”.
2. Select the “Test and Utilities” tab.
3. Select “System”.
4. Select “Execute”. The system will run the diagnostics test (approximately
20 minutes).
5. Verify that the system passes all tests. Troubleshoot and repair any tests
that failed before performing the upgrade.
6. Select “Quit”.
7. Select “OK” at the restart required message. The system will reboot.
8. Remove the IST Smart Card and any USB flash drive from the system.
9. Continue to Section 4, Installing Vision 2011 Software.

Systems at Vision 2011 or higher:

1. On the “Test and Utilities” tab, select “System Test”.
2. Select “Run”.
3. At the “System Confidence Test” message select “OK”. The system will
run the diagnostics test (approximately 20 minutes).
4. At the “System Confidence Tests are finished” message select “OK”.
Troubleshoot and repair any tests that failed before performing the upgrade.
5. Select “Reboot”, and then select “Yes” at the restart required message.
6. Remove the IST Smart Card and any USB flash drive from the system.
7. Continue to Section 4, Installing Vision 2011 Software.

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4 Installing Vision 2011 Software

If the system has Voice Command, confirm that the correct Bluetooth adapter is
CAUTION! connected. If the larger, Anycom 100 Bluetooth adapter is connected, the
system will fail following software installation (see Appendix D: Bluetooth
Adapter, p. 32)

The network cable must be disconnected before beginning the software

CAUTION! installation! The installation may fail if the network cable is connected.

Remove your IST Smart Card, if connected, BEFORE you begin the software
CAUTION! installation. The upgrade process will fail if your IST Smart Card is connected
during the software installation.

NOTE: After the software is installed, the display may segment showing only
the middle column. If this occurs, remove the DVI connector form the UAVIO
(rear panel) and reconnect it.

1. Disconnect the network cable if a network cable is connected.

2. For an iE33 system, insert the disk “iE33 OS plus Application” (labeled
Disk 1 of 4) into the DVD drive. Disk 2 of 4 contains the TEE data files that
support the Matrix X7-2t. Disks 3-4 of 4 contain the X5-1 data files. The
system will prompt you to insert Disks 2-4 after the installation of the Drivers
and Printers software.

--OR--
For an iU22 system, insert the disk “iU22 OS plus Application” (labeled
Disk 1 of 3) into the DVD drive. Disks 2-3 of 3 contain the X6-1 data files.
The system will prompt you to insert Disks 2-3 of 3 after the installation of
the Drivers and Printers software.

3. Reboot the system using the Standby switch.

NOTE: EMB systems (G.X/R.X cart configurations), do not need to enter the
BIOS and change the boot device priority or the Memory Hole settings.

4. If you are upgrading a G.X/R.X Cart (EMB System): At the password

prompt, IMMEDIATELY type the BIOS password and then press <Enter>.
You only have 20 seconds to respond to the message before the system
will bypass the DVD and boot normally. If this occurs, you will have to

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reboot the system and start the installation again. The installation process
begins. Skip to Step 18.
--OR—
If you are upgrading a D.X-F.X Cart (UMB System): When the
“American Megatrends” or “Initializing Hardware Screen” is displayed,
repeatedly press the <Del> key to enter the BIOS screen. The “BIOS”
screen is displayed.
5. Right arrow to the "Boot" tab at the top of the screen.
6. Select “Boot Device Priority” and then press <Enter>.

NOTE: Pay careful attention to the order of the boot devices. The DVD drive
must be the first boot device and the HDD must be the second boot device. If
the boot devices are not in the correct order, the upgrade will not start. While the
manufacturer name and part number of the DVD or HDD may change over time,
it is the order of the boot devices that is required for a successful installation.

7. Highlight “1st Boot Device” and press <Enter> to open the “Options”
dialog box.
8. Using the up/down arrow keys, highlight “CD/DVD” (Manufacturer/device
type may vary) and press <Enter>.
9. Highlight “2nd Boot Device” and press <Enter> to open the “Options”
dialog box.
10. Using the up/down arrow keys, highlight “HDD” (HDD manufacturer/device
type may vary) and press <Enter>.
The boot devices should be displayed as follows:
- 1st Boot Device = CD/DVD
- 2nd Boot Device = HDD
11. Press <ESC> to return to the main menu.
12. Arrow over to the “Chipset” tab.
13. Highlight “Northbridge Configuration” and press <Enter>.
14. Highlight “Memory Configuration” and press <Enter>.

If the “Hardware Memory Hole” is disabled during the installation of the software,
CAUTION! the system will produce a 602 EHA error on boot up.

15. Arrow down to “Hardware Memory Hole”. Using the < + > or < - > keys,
change the value to “Enabled”.
16. Arrow down to “Software Memory Hole”. Use the < + > or < - > keys to
change the value to “Enabled”.
17. Press <Text Cursor> (F10) to save and exit.
18. Highlight “OK” and press <Enter>. The system will reboot and the
installation process begins.

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IMPORTANT! As the system boots, watch for the message “Key in

PASSWORD boot from CD ROM device” and type the BIOS password and
press <Enter>. Immediately following is the message “Press any key to boot
from CD”. Press <Enter> again to start the upgrade. You only have 20 seconds
to respond to the message before the system will bypass the DVD and boot
normally. If this occurs, you will have to reboot the system and start the
installation again.

19. Leave the “OS plus Application” DVD in the drive until you are instructed
to remove it.

NOTE: The system will display various messages and windows as the
installation progresses. Do not interrupt the process!

The system may display one of the following conditions indicating an FEC flash
failure: 1) a blue screen with the system not responding (locked up); 2) a
command window showing the FEC flash in progress with the system locked up;
CAUTION! or 3) a black screen with the system locked up. Allow approximately five minutes
to determine if the system has locked up due to one of these conditions,
indicating that the FEC flash process has failed. Go to Appendix F: Flash
Failure Recovery, p. 37.

20. At the “Pre-install Message 1” you are prompted to “Retain the Host
Name”, type {Y}.
21. At the “Install Message 1” prompting you to continue the software
installation, type {Y}. The software will begin to load and take approximately
5 minutes to complete.
22. At the "Install Message 2" asking you to press any key to continue, press
<Enter>. The final OS/Software install step will begin with this reboot. BE
READY to remove the “OS plus Application” DVD IMMEDIATELY when
the screen disappears, and then flashes the Analog no signal/Entering
sleep mode message.
23. Insert the “Drivers” disk when prompted, and type {Y}.

NOTE: Drivers software must be installed at this time; however, you can update
Drivers at a later date without re-installing the OS and Application software.
Printers software can be installed when prompted now, or at anytime later
without re-installing the OS and Application software.

24. When prompted, remove the “Drivers” disk, insert the “Printers” disk, and
type {Y} if you will install Printers software at this time (recommended);
otherwise, type {X} to cancel the Printers installation. The installation
process will continue whether or not you install Printers software at this
time.
25. The system will prompt you for the transducer data disks to install. Remove
the Printers disk (if needed), and insert the next disk.

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NOTE: If you are upgrading an iE33 system, install the Matrix TEE Data Disk
(labeled Disk 2 of 4), X5-1 Data Disk 1 (labeled Disk 3 of 4), and X5-1 Data Disk
2 (labeled Disk 4 of 4) files at this time; otherwise, if you install them at a later
date, you will need to perform the full OS plus Application software installation.
The system messages will indicate that you can install the data files now or
later; however, the message applies to iU22 system transducer data files only.
If you are upgrading an iU22 system, when installing the X6-1 transducer data
files, the system messages may indicate that the X5-1 is being installed,
depending on the Vision 2011 software version. Disregard the transducer name
in these messages, the iU22 requires the X6-1 disk.

26. After each disk has completed the copy and install process, you will be
prompted for the next disk. After the last disk is inserted, the installation
process will continue for approximately 30 minutes, eventually rebooting to
the normal imaging mode with the LOF error message displayed.
27. Remove the last disk from the drive.
28. Reboot the system using the Standby switch.
29. If you are upgrading a G.X/R.X Cart (EMB System): It is not necessary to
reset the boot device priority or the Memory Hole settings. Skip to Section
5: Restoring the System Settings.

--OR—
If you are upgrading a D.X-F.X Cart (UMB System): When the
“American Megatrends” or “Initializing Hardware Screen” is displayed,
repeatedly press the <Del> key to enter the BIOS screen. The “BIOS”
screen is displayed.
30. Right arrow to the "Boot" tab on the top of the screen.
31. Select “Boot Device Priority”, and then press <Enter>.
32. Highlight "1st Boot Device” and then press <Enter> to open the
“Options” dialog box.
33. Using the up/down arrow keys, highlight “HDD”, (manufacturer/device type
may vary) and then press <Enter>.
34. Highlight “2nd Boot Device”, and then press <Enter> to open the
“Options” dialog box.
35. Using the up/down arrow keys, highlight the word “Disabled” and press
<Enter>. The boot devices should now be displayed as follows:
- 1st Boot Device = HDD
- 2nd Boot Device = Disabled
36. Press the <ESC> key to return to the main menu.
37. Arrow over to the "Chipset" tab.
38. Highlight "Northbridge Configuration”, and then press <Enter>.
39. Highlight “Memory Configuration”, and then press the <Enter>.

THE NEXT STEP IS EXTREMELY IMPORTANT! Failing to reset the Memory

CAUTION! Hole to the correct value could result in imaging errors!

40. Arrow down to "Hardware Memory Hole". Using the < + > or < - > keys,
change the value to “Disabled”.

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41. Confirm that the “Software Memory Hole” remains “Enabled”. This
setting differs from previous BIOS configuration settings.
42. Press the <Text Cursor> (F10) key to save and exit.
43. Select “OK” and then press <Enter>. The system will reboot to the imaging
screen, displaying the LOF error message.

CONTINUED ON THE NEXT PAGE

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5 Restoring the System Settings

Restore the Backed Up Settings
NOTE: Once the system is upgraded, the following single button restore feature
will restore the LO File, HIPAA User List, Tech Admin User List, Quick Saves
(TSPs), Voice Profiles, and all of the Setups files. If you upgraded a system from
below Vision 2007, you will need to manually restore the settings that you
recorded during backup.

NOTE: If the restore fails, or if all of the files you intended to import do not
restore, verify that you are logged in and then repeat the restore.

NOTE: If the system has Voice Command, you must have a functioning
Bluetooth adapter connected to the system when the system reboots following
the LO File installation; otherwise, the system will reboot to an EHA error
message (for the missing Bluetooth adapter). To resolve this, insert the correct
Bluetooth adapter and reboot the system. For more information see Appendix D:
Bluetooth Adapter, p. 32.

1. Insert the CD/DVD with the previously backed up customer setups into the
DVD drive.
2. Select “Service” in the LO File error message.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. On the “System Management” tab select “Backup/Restore”.
5. Select the media source (e.g., DVD/USB) from which you are restoring.

NOTE: First restore only the License Options, and then following the reboot,
restore the system settings. Restoring the License Options first and then the
system settings should avoid any issue with the system accepting presets.

6. Check the boxes to restore the License Options only and select “Restore”.
The restore location information will be read.
7. Confirm that only the License Options are selected, and then select “Yes”
on the “Compare License Options” window to restore the options listed.
8. Confirm that only the License Options are checked on the “Import
Settings” window and select “OK”.
9. Select “Reboot” after the restore is complete, and then select “Yes” to
confirm that you want to restart the system.
10. Following the reboot, log back in to “Service” and return to the “System
Management” tab, selecting “Backup/Restore” again.
11. Select the media source (e.g., DVD/USB) from which you are restoring.
12. Check the boxes to restore the system settings and select “Restore”.
13. Confirm that all of the system settings you wish to restore are checked, and
then select “Yes” on the “Compare License Options” window.
14. Confirm that all of the system settings you wish to restore are checked on
the “Import Settings” window and select “OK”.

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15. Select “Reboot” after the restore is complete, and then select “Yes” to
confirm that you want to restart the system.
16. After rebooting, manually restore any system settings that you recorded
during the backup.

NOTE: If you see a dialog box that says "Import Failed", then a file the system
attempted to restore was not on the disk. Select “OK” and then inspect the
detailed list on the screen showing which files were restored to ensure that all
data is complete. If all expected detailed items indicate "passed", the settings
will be restored.

NOTE: If the system prompts you for a serial number, find the six-digit
alphanumeric serial number on a label adhered to the system’s rear plastic
cover, and enter it ACCURATELY. A serial number must be entered in older
systems that did not have a serial number in the LO file.

NOTE: If the screen goes blank on reboot or nothing is happening, use the
breaker switch to cycle the power. This is a known issue related to the LO
restore.

17. Remove the CD/DVD from the system.

18. Reconnect the network cable if the system connects to a network.

Manually Restore the Network Duplex Speed

NOTE: If you recorded a value for the Network Duplex Speed while saving
system settings, continue with this procedure; otherwise, skip to the procedure:
Restore the Printer Associations, p. 22.

1. Press the <Setup> key.

2. Select “Print/Network”.
3. Select the “Global Config” tab. The “System” window is displayed.
4. Locate “NIC Configuration” and select the “Speed and Duplex” from the
drop-down list to the value that you recorded earlier. After changing the
value, a restart required message is displayed as soon as you click a
different tab or button.
5. Select “OK”. The system will reboot.

Manually Restore the Printer Associations

NOTE: If you recorded Printer Associations earlier when saving system settings,
continue with this procedure; otherwise, skip to the procedure: Perform the Full
System Diagnostics.
1. Select “Setups”.
2. Select “Print/Network”.
3. Select the “Device Selection” tab at the top of the display and then select
"Printer".
4. Reconfigure the printer associations that you recorded earlier.

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6 Configuring, Calibrating, and Testing

Load the Vision 2011 Licensed Options File

NOTE: If the upgrade came with a “Vision 2011 Licensed Options” disk,
follow this procedure; otherwise, you can skip to the next procedure and Check
the Hardware Configuration, p. 23.

1. Insert the “Vision 2011 License Options” disk into the DVD drive.
2. Press the <Setups> key.
3. Enter “Service”.
4. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
5. Select “System Management” tab.
6. Select “Backup/Restore”.
7. Ensure that a check mark is next to the “Licensed Options”.
8. Select “Media Type” (should be a DVD if it came from the factory).
9. Select “Restore”.
10. Remove the “Vision 2011 License Options” disk from the system.
11. Select “Reboot”, and then select “Yes” to confirm that you want to restart
the system.

NOTE: For Sales Demo systems, the LOF included with the upgrade will not
enable any imaging modes until the SALES DEMO temporary license (printed
on the LOF disk) is manually entered. After the system reboots from the
installation of the LOF, manually enter the 22-digit SALES DEMO and Remote
SERVICE DEMO temporary option codes.

NOTE: If the screen goes blank during the system reboot, or nothing is
happening, cycle the power using the breaker switch. This is a known issue.

Check the Hardware Configuration

NOTE: Enter the Hardware version of the system into the Intelligent Service
Platform before you check the hardware configuration.

NOTE: When checking the Hardware Configuration for iU22 systems, the 3D
Motor Controller (3DMC) should be automatically selected. If it was not selected,
then manually select 3DMC to update the firmware.

1. Press <Setup>.
2. Select “Service”.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. From the “Test/Utilities” tab select “Utilities”.
5. Select “Check/Update Configuration”.

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6. Select any hardware that is listed as not installed that you wish to install/re-
install by checking the update box. You can also select “Check All” to
select all available updates.

For iU22 systems: Verify that the Motor Controller is available and confirm
that the “3DMC” checkbox is selected to update the firmware.
7. Select “Configure”.
8. Select “OK” at the “Check/Update Configuration” message. The system
will automatically reboot displaying progress bars and information as the
hardware is configured. Then the system will reboot one more time to the
normal imaging mode.

Calibrate the Touch Panels

1. Press the <Setup> key.
2. Select “Service”.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. On the “Test and Utilities” tab select “Hardware Tests”.
5. Expand the “System” tree.
6. Expand the "Platform" tree.
7. Expand the "Touch Panel" tree.
8. Select “Calibration”.
9. Select “Run”.
10. The Marker window should orient to the first touch panel to be calibrated. If
the Marker window does not appear in the touch panel, then use the
trackball and left select button to drag the “Marker” dialog box to the panel
you wish to calibrate, and then touch that panel to begin the calibration.
11. Calibrate each touch panel by using a small object (like a pencil eraser),
and briefly touch (gently) the object on the center of the first target that is
displayed on the touch panel.

NOTE: Systems that have the original CPM require only a brief touch to
calibrate the target, and then a new target in a different location immediately
appears. Systems that have a replacement CPM require you to hold the object
on the target until a message is displayed telling you to release. If you briefly
touch the object on the first target and then the next target immediately appears,
continue to Step 12; or, if you briefly touch the first target and nothing happens,
then touch and hold the object on the target until a message appears telling you
to release, then skip to Step 13.

12. Touch the center of each target that appears. When you touch the last
target in the center, a message is displayed stating “Calibration
Accepted” or “Calibration Rejected”, showing the calibration error in
number of pixels. The calibration error must be less than 10 pixels to be
accepted. Repeat the calibration if it was rejected. For iE33 systems, repeat
the calibration for the second Touch Panel. When the calibration is
accepted, press <Esc> to exit the Calibration function and skip to Step 14.
13. Touch the center of each target that appears, holding the object in place
until the message to release is displayed, continuing until all targets have
been calibrated. Manually verify that the calibration is acceptable by placing

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your finger in random locations around the touch panel and checking that
the target follows your touch. For iE33 systems, repeat the calibration for
the second Touch Panel. Touch “Accept” to accept the calibration; or, to
recalibrate, touch “Cancel” and repeat the calibration disregarding the
“Test Passed” test results.
14. Select “Close”.
15. Select “OK” at the restart required message. The system will reboot.
16. Verify the calibration by pressing <Transducer>, and then select a
transducer and a preset. If you are unable to select a transducer and
preset, reboot the system and begin the procedure again at Step 1.

Set the Time Zone

1. Press the <Setup> key.
2. Select “Service”.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. On the “Test and Utilities” tab select “OS Tools”.
5. Select “Date and Time”.
6. Select the “Time Zone” tab and use the drop-down list to select the
appropriate time zone.
If the system is used in a region that practices Daylight Savings, verify that
the “Automatically adjust clock for daylight savings changes”
checkbox is checked; otherwise, verify that the checkbox is not checked.
7. Select “OK”.

Install Printers/Drivers/iU22 Transducer Data Files

NOTE: If you need to install the iE33 X5-1 Transducer Data Files, a full OS plus
Application re-installation is required. If you did not install the Printers software
or iU22 Transducer Data Files during the Vision 2011 OS plus Application
software installation, or if you need to update the Drivers software, then you can
install any of them now; otherwise, skip to the next procedure: Perform the Full
System Diagnostics, p. 26.

1. Insert the software disk (e.g., Printers, Drivers, or Transducer Data Files)
into the DVD drive.
2. Select “Service”.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. On the “Test and Utilities” tab select “Utilities”.
5. Select “Upgrade Software”.
6. Select “Continue Upgrade” when the time to complete message is
displayed.

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NOTE: When installing the X6-1 transducer data files, the system messages will
indicate that the X5-2 is being installed. Disregard these messages.

7. When the “Manifest List” window is displayed, select the checkbox next to
the software you will install, and then select “Continue Upgrade”. Several
windows will be displayed indicating that files are being copied to the HDD,
and then installed. The Manifest List window will eventually re-appear. Allow
the process for copying and installing the software to complete. It will take
approximately 20 minutes. A countdown timer on the Manifest List will let
you know how long until the next dialog box will appear.
8. When the “Manifest List” is displayed again, select “Quit” and then “Yes”
at the “Cancel Upgrade” message.

NOTE: You will select “Yes” to “Cancel Upgrade” even though the message
“Canceling this Upgrade Manifest will stop the upgrade process” appears.

9. Select “OK” at the upgrade complete message.

10. Select “Reboot”, and then select “Yes” at the restart required message.
Immediately remove the disk from the system. The system will reboot to the
normal imaging mode with the “Licensed Options” error message
displayed.

Perform the Full System Diagnostics

1. Press the <Setup> key.
2. Select “Service”.
3. Select “Log In”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).
4. On the “Test and Utilities” tab select “System Test”.
5. Select “Run”.
6. At the “System Confidence Test” select “OK”.
7. Verify that the system passes all tests. Troubleshoot and repair any tests
that failed before proceeding further.

Configure Connectivity for Integrated PercuNav

If you are upgrading an iU22 system with Integrated PercuNav (Fusion/Fusion
and Navigation), then please refer to Appendix E: Configure Connectivity for
Integrated PercuNav, p. 33.

Configure Remote Services

For systems using Remote Services, please refer to Appendix G: Remote
Service Configuration, p. 40.

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7 Completing the Installation

Verify System Functionality
1. Verify that the system is fully functional, including the OEM(s) and network
printing capabilities (if applicable). If the system is connected to a network,
verify correct network operation.
2. Report the completion of this upgrade per Field procedures.
3. Return log files to the factory using FTP or email.

END OF INSTRUCTIONS—APPENDICES FOLLOW

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Appendix A: Identifying System Hardware Type

The major system hardware configurations include:
 Non-SAMI systems (A.0 cart configuration).
 SAMI systems (B.0 cart configuration).
 Revision 2.1 20" (widescreen) monitor system (without UMB) (C.0 cart
configuration; some systems have no service label).
 UMB (Unified Motherboard) systems with a single computer (D.0 to F.X
cart configurations; some systems have no service label).
 EMB (Excelsior Motherboard) systems (G.0 and above cart
configurations).

FSEs should have no problem identifying currently released A.0 and B.0
systems. B.0 systems have a hardware label inside the back door that says
"Hardware Rev B.0". This has the SAMI hardware.

The easiest way to identify non-UMB from UMB/EMB systems is to look at the
AVIO where the cables are attached. These are quite different (see Figures A.1
and A.2).

Figure A.1 Figure A.2

Non-UMB UMB
System System

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Appendix B: Re-optimized Transducers

that TSPs (Quick Saves) will not Restore
(Applies to systems below 3.0.0.510 software)

iU22

Transducer Mode of Use Optimized Transducer Mode of Use Optimized

C5-2 Contrast<BR>General 3D6-2 Contrast<BR>General

C5-2 Contrast<BR>ADI 3D6-2 Abdomen<BR>General
C5-2 Intervention 3D6-2 Intervention
C5-2 Contrast<BR>Intervention 3D6-2 Contrast<BR>Intervention
C8-4v Contrast<BR>General 3D6-2 Abdomen<BR>Renal
C9-5ec Contrast<BR>General 3D6-2 OB<BR>Early
L15-7io MSK<BR>Superfic 3D6-2 OB<BR>Fetal Echo
L15-7io Epiaortic 3D6-2 OB<BR>General
L15-7io Vascular<BR>Intraopt V6-2 Contrast<BR>General
L15-7io Vascular<BR>Superfic V6-2 Abdomen<BR>General
L12-5 MSK<BR>General V6-2 Intervention
L12-5 MSK<BR>Superfic V6-2 Contrast<BR>Intervention
L12-5 Sm Parts<BR>Breast V6-2 Abdomen<BR>Renal
L12-5 Sm Parts<BR>Thyroid V6-2 OB<BR>Early
L17-5 MSK<BR>General V6-2 OB<BR>Fetal Echo
L17-5 MSK<BR>Superfic V6-2 OB<BR>General
L17-5 Sm Parts<BR>Breast 3D9-3v Gyn<BR>Fertility
L17-5 Sm Parts<BR>Thyroid 3D9-3v Gyn<BR>Pelvis
L8-4 Contrast<BR>General 3D9-3v OB<BR>Early
L9-3 MSK<BR>General 3D9-3v OB<BR>Fetal Echo
S7-2omni Card<BR>Adult 3D9-3v OB<BR>General
TCD-2 TCD 3D9-3v Urology<BR>Bladder
TCD-2 Orbital TCD X3-1 Contrast<BR>General
S4-1 Contrast<BR>General X3-1 Abdomen<BR>General
S4-1 Contrast<BR>ADI X3-1 Intervention
S5-1 Abdomen<BR>Renal X3-1 Contrast<BR>Intervention
S5-1 Abdomen<BR>Vascular X3-1 Card<BR>Adult
S5-1 Card<BR>Adult X3-1 OB<BR>Fetal Echo
S5-1 Card User X3-1 OB<BR>General
S5-1 TCD T6H Card<BR>Adult
Contrast<BR>Sm
S5-1 Window S5-1 Orbital TCD

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Appendix B Continued
iE33

Transducer Mode of Use Optimized Transducer Mode of Use Optimized

S3-1 Card<BR>Adult
C5-2 Renal S5-1 Contrast Low MI
C5-2 Abdomen<BR>Vascular S5-1 Contrast LVO
C5-2 Ob<BR>Fetal Echo S5-1 Adult General
C8-5 Carotid S5-1 Pediatric<BR>CHD
Contrast<BR>Sm
L15-7io Epiaortic S5-1 Window
L15-7io Vascular<BR>Intraopt S5-1 TCD
L15-7io Vascular<BR>Superfic S5-1 Orbital TCD
X3-1 Adult Echo S7-2omni Adult Echo
X3-1 Contrast Low MI S7-2omni Contrast LVO
X3-1 Contrast LVO S7-3t Adult Echo
X3-1 Pediatric S7-3t Pediatric
T6207 Adult Echo S8-3 Adult Echo
T6207 Pediatric S8-3 Pediatric<BR>CHD
T6H Adult Echo TCD-2 TCD
T6H Contrast LVO TCD-2 Orbital TCD
S12-4 Adult Echo TEST5MHz Arterial
S12-4 Pediatric TEST5MHz Venous
S5-1 Renal X7-2 Adult Echo
S5-1 Abdomen<BR>Vascular X7-2 Pediatric
S5-1 Adult Echo S4-1 Intervention
S5-1 Contrast S4-1 Contrast<BR>Intervention

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Appendix C: Accessing Tech Admin

This system's service tools/diagnostics are contained within the Tech Admin
feature. Access to Tech Admin is a two-step process for systems below 4.0.X.X.
First you must activate a 3-day license option, and then you must supply a
password. This must be done manually (see Method 1) since Uplink is no longer
supported. For systems at 4.0.X.X or higher, you can use your IST Smart Card
to access Tech Admin (see Method 2). For systems at Vision 2011 (6.0.X.X) or
higher, there is a new Service Interface (see Method 3) with the Config/Test
button renamed to Service. While all functions of Tech Admin are available in
the new interface, you can still access Tech Admin by closing the Service
Interface and selecting Tech Admin from the Setups window.
Method 1 (Manual Method)
1. Do the following to determine if the Tech Admin feature is active:
 Press the <Setups> key to enter Setups.
 Select the "Config/Test" button on the display.
 Look to see if there is a Tech Admin Tab on the top of the display. If
one is not visible, you must enable a Tech Admin Temporary License
Option.
2. Do the following to activate the Tech Admin License Option:
 Press the <Setups>key.
 Select "About" and then record the Chip ID: 00000_ _ _ _ _ _.
 Use Uplink to generate a 20 digit License Option code, or call RTAC for
assistance.
 Select "Config/Test".
 Select the "License Option" Tab at the top of the screen.
 Select "Enable Temporary License Options".
 Enter the 20 digit License Option code, and then select “SUBMIT”. The
system will reboot.
 After the system fully boots up, press the <Setups> key and then select
"Config/ Test".
 Select the "Tech Admin" tab at the top of the screen.
 If you know the Tech Admin User Name and Password, enter them into
the appropriate fields; otherwise, generate a Super User password by
entering the "Key1" information shown on the system's display into
Uplink Super User Access Key generator (or call RTAC for assistance).
Key1 Number: ____________________________
SuperUser Password: ______________________
 Type the generated key into the Password field and then select
“Login”.
Method 2 (Using your IST Smart Card to Access Tech Admin/System
Status)
1. Press the <Setup> key.
2. Select “Config/Test”.
3. Select the “Service Status” tab.
4. Enter your IST password, and select “Login”.
Method 3 (Using the Service Interface-Vision 2011 and higher)
1. Press the <Setup> key.
2. Select “Service”.
3. Select the “Login”. Insert your IST Smart Card or enter the password
generated by the Key Generator in the Service Tool Suite (STS).

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Appendix D: Bluetooth Adapter

The correct Bluetooth adapter is required
for systems below Vision 2011 that have Incorrect type of
the Voice Command feature turned on. If Bluetooth adapter
the system has the larger, Anycom 100
Bluetooth adapter (see Figure D.1)
connected, the system will FAIL
following the software installation.

To check the system for the correct type

of Bluetooth adapter:
1. Press the <Setup> key. Correct type
of Bluetooth
2. Select “Config/Test”. Figure D.1 adapter
3. Select the “Service Status” tab, and
enter Tech Admin (see Appendix C: Accessing Tech Admin, p. 31).
4. Select “Test and Utilities”.
5. Select "Service Toolbox" under “System”, and then select "Execute".
6. Select the "Admin Tools" tab.
7. Select the “Control Panel”.
8. Select “Device Manager”.
9. Expand “Bluetooth Devices” and look for a Bluetooth driver.
If you DO NOT SEE a Bluetooth driver listed, then either the Anycom 100
adapter is connected, or there is no Bluetooth adapter connected;

--OR--

If you DO SEE a Bluetooth driver listed, it is the correct adapter.

If the larger Anycom 100 Bluetooth adapter is connected, then remove and
replace it with the latest available adapter before you begin the software
installation.

Systems with Voice Command that have a defective, missing, or incorrect

type of Bluetooth adapter will reboot to an EHA error message following the
LO File installation. To resolve this, insert the correct Bluetooth adapter and
reboot the system.

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Appendix E: Configure Connectivity for Integrated

PercuNav
The integration of PercuNav on the iU22 requires specific configuration for the
E-Box to communicate with the ultrasound and with other devices external to the
systems. This configuration creates three different DICOM applications;
therefore, three different Application Entry (AE) title configurations are possible.
The configuration for the iU22 AE title and Port number remains the same, while
the PercuNav E-Box has the capability to configure both the SCU and SCP AE
Titles. It may be necessary to share the Administrator password with hospital IT
or PACS administrators so they can change the PercuNav IP address and AE
title.

Verify the Licensed Options

1. Press the <Setup> key.
2. Select “Service”.
3. On the “Options” tab select “Clinical Options”,
4. Verify that the “Digital Navigation Link” and “Fusion” (or “Fusion and
Navigation”) options are present.

Verify/Configure Internal IP Addressing and DNL

1. Press the <Setup> key.
2. Select “Print Network”.
3. On the “Global Config” tab select “System”.

4. Verify that the “IP Configuration” is set to “Static”.

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Appendix E: Continued
5. Verify that the “IP Address” is 192.168.0.2. The IP address is required to
communicate with the iU22.
6. Verify that the “Fusion” button is active.

NOTE: If the Fusion

Button is:
 Not Present, then
the Fusion or Fusion
and Navigation option
is not enabled.

 Blue, then Fusion is available and the iU22 is communicating with

PercuNav.
 Green, then Fusion is active (the PercuNav environment should be on
screen).
 Grey, then the option is present, but the iU22 is not communicating with
PercuNav

7. Press the “Fusion” button. The display should change to PercuNav.

8. Select the
“Setup” button
on the
PercuNav
screen to open
the “System
Configuration
Window”.

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Appendix E: Continued
9. Select the
“Ultrasound” tab.
10. Check “DNL”.
11. Verify that the “IP
Address” is the
same as the iU22
(192.168.0.2)
12. Click “Start”. The
US image should
be displayed in the
image area.

NOTE: Make sure that the image is in 2D and not frozen. PercuNav only
supports C5-1 and C5-2, and does not support color or Doppler.

13. Select “Close” in the system configuration window.

Configure External IP Addressing

You will need to configure the external IP addressing to communicate with the
hospital.

1. Press the “Fusion” button on the iU22.

2. Select the Logout button on the PercuNav screen (you will be presented
with a standard windows login).
3. Login using the Administrator password.
4. Select “Start”.
5. Right-click “Network properties”.
6. Right-click “Hospital Connection”.

NOTE: The Ultrasound connection is the NIC communicating with the iU22 and
should be configured with 192.168.0.1.

7. Configure the
hospital
connection
with the IP
address
given to you
by the
hospital IT (or
set it for
DHCP).
8. Select “OK”.

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Appendix E: Continued

Configure AE Titles and Port Numbers

1. Press the “Fusion” button (display should change to PercuNav).
2. Select the “Logout” button on the PercuNav screen (you will be presented
with a standard windows login).
3. Login using the Administrator password.
4. Double-click the “WinSCP” icon on the desktop.
5. Right-click the green “SCP” icon (that just appeared) next to the clock and
choose “Configuration”.
6. Enter the AE title given to you by the customer in the “AE Title” field.
Leave the port number 105.

NOTE: This is the application used for Query/Retrieve and to receive studies
pushed from PACS, CT, PetCT and MR.

7. Select “Close”.
8. Double-click the “PercuNav” icon on the desktop to launch the PercuNav
application.
9. Select “Setup” on the “PerucNav” screen to open the “System
Configuration Window”.
10. Select the “Dicom” tab.
11. Set the PercuNav “SCU AE Title”, if required, to send to PACS.

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Appendix E: Continued
12. Type in the “AE Title” used in the WinSCP GUI in the “SCP AE Title” field.

NOTE: This is for display only.

Configure PACS
1. Press the “Fusion” button. The display changes to PercuNav.
2. Select “Setup” on the PercuNav screen to open the System Configuration
Window.
3. Select the “Dicom” tab.

4. Enter the following:

 Server name
 IP Address
 Port Number
 AE Title

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Appendix E: Continued
5. Select “Test” to verify.
6. Select “Add” to add to list of archives.
7. Select “Register” to make settings the activated archive for export.

Configure Query/Retrieve
1. Press the “Fusion” button to change the display to PercuNav.
2. Select “DICOM Query/Retrieve” on the PercuNav screen.

NOTE: Ensure DICOM archive is configured and verified before configuring Q/R,
and the archive must support Query/Retrieve.

3. Select the “DICOM Query/Retrieve” button.

4. Enter the parameters for a Query (e.g., patient name or date of study).

5. Select “Modalities” to query for “CT”, “MR”, and “PET/CT”.

6. Select “Query Study”.
7. Select “Query Series”,
8. Select “Retrieve” to pull the study onto the PercuNav unit to be ready to
use for Fusion.

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Appendix F: FEC Flash Failure Recovery

1. If the FEC flash process has failed, do
the following to recover:
 With the system running, set the
main breaker on the rear of the
system to the OFF position.
 Set the main breaker to the ON
position.
 Using a small, non-conductive
item, press the Deconfig Latch
switch on the AVIO RIP PCB; see
Figure F.1. The switch will light up
when pressed successfully.
 Turn the system’s power on using
the Standby switch.
2. The system should continue with the
software installation process. If it does
not, repeat Step 1 until the system
continues properly.
3. If, after performing Steps 1 and 2, the system displays a black screen with a
white text message and Setups/Shutdown buttons, verify that the Deconfig
Latch switch on the rear of the AVIO RIP PCB is not lit. If the Deconfig
Latch switch is lit, do the following:
 With the system running, set the main breaker on the rear of the
system to the OFF position.
 Set the main breaker to the ON position.
 Turn the system’s power on using the Standby switch and verify that
the Deconfig Latch switch is not lit.

4. Return to the installation instructions.

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Appendix G: Remote Services Configuration

1. Press the <Setup> key.
2. Select “Service”.
3. Select “Launch Service Tools” on the Service Tools tab.
4. Select the “Remote Services” tab.
5. Select “Access / Status”, and check the box “Enable Permanently”
under “Remote Desktop”.
6. Select “Connection Settings”, select “Internet” from the “Connection
Type” dropdown list, and then select “Save”.

NOTE: You must select “Save” even if the settings were already correct.

7. To confirm that the system is connected to M2M and viable, select “Access
/ Status” and look for the green circles that appear next to “Remote
Connection” and “Remote Desktop” (see Figure G.1).

Figure G.1
Remote Services Tab

8. Select “Connection Settings”, and then select the “Test Connection”

button. A green “OK” below the “Test Connections” indicates that the
M2M
server
can be
reached
(see
Figure
G.2).

Figure G.2
Test Connection
Indicator

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NOTE: If Service Options will be installed (see Options tab> Service Options),
RTAC must provide the codes.

9. On the “Request Support” tab, send a test Service Request to test the
connection (see Figure G.3). If the connection is viable, the message “Your
request for support has been sent” will appear in the low part of the
window.

Figure G.3
Request Support Tab

NOTE: If the connection is viable, the message “Your request for support
has been sent” will appear in the lower-right section of the window. If the
connection is not active (e.g., network cable may be disconnected), the
message “Your request for support has been queued for export” will
appear.

Figure G.4
Remote Services Icon

NOTE: The user will know that someone is remotely connecting when the
Remote Services icon (see Figure G.4) turns green.

***END OF DOCUMENT

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