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Pengajian Perniagaan Semester 1 Bab 5

The document discusses human resource management and outlines its importance, challenges, processes, factors determining needs, hiring process, training and development, rewards, employee benefits, discipline actions, and end of service schemes. It provides a strategic and coherent approach to effectively managing people in organizations.

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Eagel
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167 views4 pages

Pengajian Perniagaan Semester 1 Bab 5

The document discusses human resource management and outlines its importance, challenges, processes, factors determining needs, hiring process, training and development, rewards, employee benefits, discipline actions, and end of service schemes. It provides a strategic and coherent approach to effectively managing people in organizations.

Uploaded by

Eagel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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5.

0 Human Resources
Human Resources Management / Pengurusan Sumber Manusia
Strategic and coherent approach to the effective and efficient management of people in a
company or an organization. Designed to maximize employee performance in service of an
employer’s strategic objective.

Importance of Human Resources Management


 Make sure the organization has enough work force.
 Guarantee the employees’ abilities and qualifications.
 Make sure the source and selective methods to hire people is suitable to choose the
qualified workers.
 Make sure the organization is at optimal work force.
 Build a reward and compensation system that is fair.

Challenges
 Technology
 Economic change
 Globalization
 Increase of female employees
 Legislative system
 Entrance of immigrant workers
 Diverse work force
 Restructure of organization
 Need of jobs
 Political factors

Process of Human Resources Planning / Proses Perancangan Sumber Manusia*


1. Work analysis / Analisis kerja
a. Work description / Penghuraian kerja
b. Work specifications / Spesifikasi kerja
2. Determine needs / Menentukan keperluan
3. Fulfill needs / Memenuhi keperluan
Factors Determining the Need for Human Resources / Faktor-faktor Penentuan Keperluan
Sumber Manusia*
 Change of technology / Perubahan teknologi
 Change of socioeconomic status / Perubahan sosioekonomi
 Growth of businesses / Pertumbuhan perniagaan
 End of service / Penamatan perkhidmatan

Hiring Process / Proses Pengambilan


1. Recruiting / Menarik Minat (Merekrut)
a) Advertisements
b) Head-hunting
c) Walk-In
2. Selection / Pemilihan
a) Application form / Borang permohonan
b) Interview / Temu duga
c) Tests / Ujian
3. Job offer / Penawaran kerja
4. Induction / Induksi
a) Action or process of inducting (admit formally) someone to post or organization

Training and Development / Latihan dan Pembangunan


 Individual
o Increase productivity
o Increase the employee’s skill
o Decrease employee’s mistakes
o Increase employee’s satisfaction
o Increase employee’s motivation
 Organization
o Increase organization’s image and reputation
o Saves costs and maintenance fee (perbelanjaan penyelenggaran)
o Workers feel appreciated
o Preserve the best workers
Types of Training
 Training out of work place / Latihan di luar tempat
 Training while working / Latihan sambil bekerja
 Self-learning / Pembelajaran kendiri
 Apprenticeship training / Latihan perantisan
 Simulation / Simulasi
 Institutional training / Latihan penginstitusian
 E-learning / Pembelajaran secara talian
 Case study / Kajian kes

Rewards
 Salary / Gaji
 Wages / Upah
 Cost-of-living allowance / Elaun sara hidup
 Elaun khidmat awam / Public service allowance
 Elaun perumahan / Housing allowance

Employee Benefits / Faedah Berbentuk Wang dan Bukan Wang


 Employees’ insurance / Insurans pekerja
 Employee Provident Fund Contribution / Caruman Kumpulan Wang Simpanan Pekerja
 Loan service / Kemudahan pinjaman
 Caruman Pertubuhan Keselamatan Sosial (PERKESO)
 Education support / Bantuan Pendidikan
 Health facilities / Kemudahan kesihatan
 Holidays / Percutian
 Childcare / Tempat penjagaan kanak-kanak
 Professional and club membership / Keahlian badan profesional dan kelab
 Housing facilities / Kemudahan tempat tinggal
 Transportation facilities / Kemudahan pengangkutan
Types of Discipline Actions and End of Service / Tindakan Disiplin dan Penamatan
Perkhidmatan
 Demotion / Turun pangkat
 Suspension / Gantung kerja
 Fire / Pemecata
 Delay the increase of annual salary / Menahan kenaikan gaji tahunan
 Loss of employee benefits / Kehilangan faedah pekerja

End of Service Scheme / Skim Kemudahan Penamatan Perkhimatan


 Mandatory termination of service / Penamatan perkhidmatan secara wajib
 Voluntary termination of service / Penamatan perkhidmatan secara sukarela

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