IPTV

Complete 100% IP television and multimedia

system for hotels, hospitals, nursing homes
and other non-residential buildings
ALCAD 2
Index

1. Know it in depth 4-7

2. Basic / Premium 8-9
3. Products 10-11

ALCAD 3
ALCAD 4
The most profitable IPTV
solution on the market,
100% Made in ALCAD

ALCAD puts at the service of hotels, hospitals, nursing homes and other non-residential
buildings a complete TV solution over IP networks: we start by capturing the TV signal
through terrestrial, satellite or fiber antenna, passing through the headend to finally
reach the room or common areas of the facility, such as the entrance or waiting rooms.
Thanks to its powerful and agile middleware or software, it is easy to use, intuitive, fast
and very reliable. And 100% Made-in-ALCAD.

IPTV Healthcare, in its Basic and Premium modes, allows an agile and fast installation of
the entire system by assigning IP to each room or common area automatically, without
the need to configure it room by room. Also, upgrading from Basic to Premium is done
with a simple software update.

ALCAD 5
KNOW IT IN DEPTH
The two versions, IPTV Healthcare and IPTV Hospitality,
in their two modes, Basic and Premium, allow an agile
and fast installation of the entire system by assigning IP
to each room automatically, without having to go room
by room to configure the system.

ALCAD 6
 COLLECTION AND PROCESSING OF THE TV SIGNAL
It is a modular headend (915 series) consisting of rack-
mounted processing modules (or streamers) that convert
the received TV signal to be routed on an IP network,
either with a local signal via HDMI or A / V (aimed at
broadcasting the establishment’s own content from a
DVD or other multimedia player), DVB-T (terrestrial) or
DVB-S / S2 (satellite). As well as the ST-300 compact
headend with 16 inputs for conversion to IP of DVB-C and
ISDB-T signals.

Typical Ethernet
Red Ethernet tipo network Typical GPON
Red GPON tiponetwork
ONT 1 STB TV

Floor N
TV TV ONT 2 STB TV

100 Mb (max 100 m)

CAT-5e / CAT-6
SPLITTER 1x8
ONT 3 TV
STB

Floor switch
Ethernet cable
CAT-5e / CAT 6 ONT 4 STB TV

ONT 8

ONT 1 STB TV

Floor 1
ONT 2 STB TV
TV TV
SPLITTER 1x8
100 Mb (max 100 m)
CAT-5e / CAT-6
ONT 3 STB TV
IGMP

Ethernet cable Floor switch TV

ONT 4 STB
CAT-5e / CAT 6

ONT 8

DISTRIBUTION AND MIDDLEWARE

The user interface design is customizable by the establishment to your liking, without the
intervention of a technician, in an easy way for the manager staff. And the times you want
to do it (very useful to customize content by season or by type of client or user). An elegant,
exquisite, fresh and intuitive interface design.

SERVER, security is basic

For this reason, the new ALCAD Multimedia-IPTV solution
is based on a very robust system with the possibility of
installing the “high availability” feature that allows the
system to be kept in use without any interruption, even in
the event of a server failure thanks to to the new security
software implemented that manages the main server and
the redundant one. At the same time, it has an automatic
and programmable backup generator with the system
maintenance technician.

ALCAD 7
BASIC / PREMIUM

BASIC

BASIC
For facilities with simple and basic entertainment needs.

It offers the visualization of the contracted and installed TV channels, being able
to configure both the guest’s language and automatically reorganize the TV
channels, placing those of the selected guest’s language first.

The “Parental Control” option is also included in the BASIC version, being able to
block adult content by means of a PIN configurable by the user.

ALCAD 8
PREMIUM
It is the complete solution par excellence designed for all TV Movies
or VoD
types of installations, and with ALL INCLUDED.

In this PREMIUM version, the solution becomes a very

powerful marketing tool for the establishment, with a very
Entertain-
agile and fresh interaction with the guest or user that will Information
ment
make them feel very comfortable during their stay.

Room service, surveys, check-out, movies or VoD (video

on demand) and press, among others, are just some of Services
the features that will help the user feel fully attended in a Configura- Check-out,
alarms,
personalized way without leaving their room. tion messages...

In addition, thanks to its mirroring option, the user can

easily share the content of the screen of their mobile
phone on the smart TV in the room.
Mirroring Surveys

PREMIUM

ALCAD 9
 PREMIUM
IN DEPTH

​TV channels.
It offers the visualization of the contracted and installed TV channels, being able
to configure both the language of the guest or user and automatically reorganize
the TV channels, placing those of the selected guest’s language first.

Movies or VoD.
The guest or user will be able to see the films that the establishment hires and
rent them without the need for further management than confirming it from the
remote control.

Mirroring.
The user can easily share the content of the screen of their mobile phone on the
smart TV in the room.

Entertainment.
• It allows the establishment to offer music, being able to classify it by theme.
• The user will be able to listen to the available radio channels.
• It allows to read the highlighted news, being able to classify them by subject. It
also offers the possibility of synchronizing via the internet with the RSS / feeds
configured by the establishment from the Manager.

Information.
This section is perfect for the establishment to be able to show the services it
offers, adding its own content: from advertising, excursions, promotional videos...
to rehabilitation classes, physical exercises (perfect for hospitals or nursing
homes, so that patients or users perform autonomously). Of course, a very useful
section!

ALCAD 10
Services.
• Room service (Hospitality version): the guest can order the food or drink they
want and at the time they want, in a comfortable and fast way.
• Menu (Healthcare version): the patient or user can select the menu they
want, and the centre can customize it for each patient / user based on their
recommended diet (celiac, hypertensive, diabetic, etc). If this is accompanied
by an integration with the center’s HIS, this information will be fully automated.
• Check the bill: allows you to check the consumption made by the guest.
• Check-out: the guest can check-out from the room in a simple and agile way,
avoiding queues or waiting at the counter. For the property, front desk work
efficiency will increase directly with guest use of this feature.
• Alarm clock: magnificent function to wake up calmly, without alterations
caused by the shrill reception telephone or without the need to have the
mobile connected.
• Weather forecast: when we turn on the television, we will be able to know if
we will have to take out the umbrella or take the towel for the beach.
• Messages: perfect area to view the messages that the hotel can send in a
personalized way to each guest, without disturbing them during their rest.

Setting.
• It allows the option of ‘Parental Control’, being able to block adult content by
means of a PIN.
• Agile and fast installation of the entire system by assigning IP to each room
automatically, without having to go room by room to configure the system.

Surveys.
• Guests will be able to rate the service received by answering the questions
programmed by the hotel in an easy and simple way from the Manager.
• The system allows a single reply per guest, thus avoiding duplications.
• It has analytics and graphics of the results of the surveys carried out.
• Multiple types of survey can be programmed, depending on the time of year or
need detected by the hotel. Everything configurable from the Manager.

ALCAD 11
 DIGITAL SIGNAGE
The ALCAD Digital Signage option can be integrated with the Premium and Basic
modes of our IPTV Healthcare and Hospitality solutions. It is a centralized web
management tool, which provides dynamic, effective and adapted communication,
with a very simple use; the management software creates and distributes the
content and enables the creation of sequences and schedules.

The advantage of digital signage over printing is clear: it is not only cheaper,
but the content is displayed in a more attractive way and offers greater market
segmentation, obtaining better results. It is ideal for visiting areas or common rest
rooms.

Characteristics:

• Control of information points (STB) with remote control.

• Creation of Dynamic Ads in ticker-tape format.
• Creation of Dynamic Posters: images, texts, video, TV channels, etc.
• Dynamic Ads Planning.
• Dynamic Poster Planning.
• Select TV channels remotely.
• Remote control via web interface.

ALCAD 12
ALCAD 13
PRODUCTS

IPTV HEADEND
CODE MODEL DESCRIPTION

IPTV HEADEND

9120136 SP-725 FRAME D38 19’’ RACK PSU AND 9 MODULES

9120245 FA-410 POWER SUPPLY 50 W (230/240 Vac)

9150060 SS-202 STREAMER DVB-S-S2 IP DISEQC

9150059 SS-212 STREAMER DVB-S/S2 IP CIMax DiSEqC

9150002 ST-100 STREAMER DVB-T IP

9150003 ST-110 STREAMER DVB-T IP CI

9150045 SV-200 STREAMER 2x A/V IP

9150056 SH-201 STREAMER 1x HDMI - IP

9150049 CST-200 JACK RCA CABLE

9150063 ST-300 STREAMER 16 INPUTS ISDB-T/DVB-C (CUSTOMIZABLE) TO 1 IP OUTPUT

SET-TOP BOXES AND ACCESSORIES STB-051

CODE MODEL DESCRIPTION

9450059 CAS-010 RCA-RCA CABLE

9450060 CAS-220 HDMI-HDMI CABLE

9450309 REM-255 REMOTE CONTROL COMPATIBLE WITH STB-051

9450310 STB-051 SET-TOP BOX IPTV HD (includes remote control)

ALCAD 14
SOFTWARE AND LICENCES
CODE MODEL DESCRIPTION

9450301 SOF-400 SERV LICENSE - IPTV HOSPITALITY PREMIUM

9450302 SOF-401 SERV LICENSE - IPTV HOSPITALITY BASIC

9450303 SOF-402 SERV LICENSE - IPTV HEALTHCARE PREMIUM

9450304 SOF-403 SERV LICENSE - IPTV HEALTHCARE BASIC

9450305 SOF-404 MIDDLEWARE LICENSE - ALCAD DS

9450306 LIC-400 LICENSE STB-HOSPITALITY & HEALTHCARE PREMIUM

9450307 LIC-401 LICENSE SMART TV - IPTV HOSPITALITY & HEALTHCARE

9450308 LIC-402 LICENCE STB-HOSPITALITY & HEALTHCARE BASIC

SERVICES
CODE MODEL DESCRIPTION

9500101 IPP-303 SYSTEM CONFIGURATION

9500102 IPP-305 IN FACTORY DEVICE CONFIGURATION

9500104 IPP-320 TRAVEL AND SUBSISTENCE SPAIN

9500107 MNT-303 SYSTEM 1 YEAR REMOTE MAINTENANCE

9500108 MNT-305 DEVICE 1 YEAR REMOTE MAINTENANCE

9500109 REP-312 REMOTE ASSISTANCE 1 HOUR

9500110 REP-322 REMOTE ASSISTANCE 10 HOURS

SERVERS
CODE MODEL DESCRIPTION

9430104 SRG-210 MID-RANGE SERVER

9430105 SRG-310 HIGH-RANGE SERVER - HIGH AVAILABILITY (300-499 TV POINTS / + VOD 100-299 TV POINTS)

9430106 SRG-410 HIGH-RANGE SERVER - HIGH AVAILABILITY (500-1999 TV POINTS / + VOD 300-1999 TV POINTS)

ALCAD 15
ACCURO LIVERO IPTV ATTENDO
100% IP 100% IP security 100% IP digital signage Emergency call system
Nurse call system intercom system and multimedia system for public toilets