Network Cameras

User Manual

Manual Version: V2.03

 Thank you for purchasing our product. If there are any questions, or requests, please do not hesitate to
contact the dealer.

Copyright
Copyright 2015-2016 Zhejiang Uniview Technologies Co., Ltd. All rights reserved. No part of this manual
may be copied, reproduced, translated, or distributed in any form or by any means without prior consent in
writing from our company.

Trademark Acknowledgement

and other Uniview's trademarks and logos are the property of Zhejiang Uniview Technologies Co.,
Ltd. Other trademarks, company names and product names contained in this manual are the property of
their respective owners.

Disclaimer
CAUTION!
The default password is used for your first login. To ensure account security, please change the
password after your first login. You are recommended to set a strong password (no less than eight
characters).

 To the maximum extent permitted by applicable law, the product described, with its hardware,
software, firmware and documents, is provided on an “as is” basis.
 Best effort has been made to verify the integrity and correctness of the contents in this manual, but
no statement, information, or recommendation in this manual shall constitute formal guarantee of
any kind, expressed or implied. We shall not be held responsible for any technical or typographical
errors in this manual. The contents of this manual are subject to change without prior notice. Update
will be added to the new version of this manual.
 Use of this manual and the subsequent result shall be entirely on the user’s own responsibility. In no
event shall we be liable to you for any special, consequential, incidental, or indirect damages,
including, among others, damages for loss of business profits, business interruption, or loss of data or
documentation in connection with the use of this product.
 Video and audio surveillance can be regulated by laws that vary from country to country. Check the
law in your local region before using this product for surveillance purposes. We shall not be held
responsible for any consequences resulting from illegal operations of the device.
 The illustrations in this manual are for reference only and may vary depending on the version or model.
The screenshots in this manual may have been customized to meet specific requirements and user
preferences. As a result, some of the examples and functions featured may differ from those displayed
on your monitor.
 This manual is a guide for multiple product models and so it is not intended for any specific product.
 Due to uncertainties such as physical environment, discrepancy may exist between the actual values
and reference values provided in this manual. The ultimate right to interpretation resides in our
company.
Environmental Protection
This product has been designed to comply with the requirements on environmental protection. For the
proper storage, use and disposal of this product, national laws and regulations must be observed.

Symbols
The symbols in the following table may be found in this manual. Carefully follow the instructions indicated
by the symbols to avoid hazardous situations and use the product properly.
Symbol Description

Indicates a hazardous situation which, if not avoided, could result in bodily injury or
WARNING! death.

Indicates a situation which, if not avoided, could result in damage, data loss or
CAUTION! malfunction to product.

NOTE! Indicates useful or supplemental information about the use of product.

 Contents
1 Network Connection ·························································································································1
2 Login ··················································································································································1
Preparation ················································································································································1
Logging In to the Web Interface ················································································································3
Introduction to the Web Interface·············································································································4
Initial Configuration ···································································································································4
3 Configuring Parameters ····················································································································5
Local Parameters········································································································································5
Network Configuration ······························································································································7
TCP/IP ·················································································································································7
Port ·····················································································································································9
FTP ······················································································································································9
E-Mail················································································································································10
Port Mapping ····································································································································11
DDNS·················································································································································11
Image Configuration ································································································································12
Image Adjustment ····························································································································12
OSD Settings ·····································································································································23
Privacy Mask ·····································································································································24
Audio and Video Configuration ················································································································25
Video Configuration ·························································································································25
Audio Configuration ·························································································································28
ROI ····················································································································································28
Media Stream Configuration ············································································································28
Alarm Configuration ·································································································································31
Configuring Motion Detection Alarm ·······························································································31
Configuring Tampering Alarm ··········································································································35
Configuring Audio Detection Alarm ·································································································36
Configuring Alarm Input ···················································································································37
Configuring Alarm Output ················································································································38
Configuring Capture ·························································································································39
Memory Card Storage ······························································································································39
System Maintenance ·······························································································································42
Security ·············································································································································42
Setting the System Time ···················································································································44
Setting Servers ··································································································································45
Serial Port Mode Configuration ········································································································47
Transparent Channel Configuration ·································································································49
Wiper Control ···································································································································50
Viewing Device Status ······················································································································50
Upgrading the Device ·······················································································································50
Restarting the System ······················································································································51
Importing and Exporting System Configuration File ········································································51
i
 Collecting Diagnostic Information ····································································································52
Focus Configuration··························································································································52
Device Mounting Height ···················································································································52
Setting Fisheye Parameters ··············································································································52
4 Live View ·········································································································································53
Live View Toolbar ·····································································································································53
Viewing Certain Area of Images ···············································································································54
Using Digital Zoom····························································································································55
Using 3D Positioning ·························································································································55
Live View of Fisheye Cameras ··················································································································56
5 Video Playback and Download with Edge Storage ·········································································59
Video Playback ·········································································································································59
Download ·················································································································································60
6 PTZ Control······································································································································60
PTZ Control Toolbar ·································································································································60
Setting Patrol by Presets ··························································································································61
Setting Presets ··································································································································61
Setting Patrol ····································································································································63
Setting Home Position ·····························································································································66
Remote Control PTZ ·································································································································67
Preset Snapshot ·······································································································································67
Appendix A Glossary ··························································································································67
Appendix B FAQ ·································································································································69

ii
1 Network Connection
Before accessing a network camera (also known as IP Camera or IPC) from a PC, you need to connect the
network camera to the PC directly with a network cable or via a switch or router.

Network cable

IPC PC
Use a Shielded Twisted Pair (STP) cable to connect the network interfaces of the network camera and the
PC.

Network cable Network cable

IPC Switch or Router PC

Use Shielded Twisted Pair (STP) cables to connect the network interfaces of the camera and the switch or
router.

2 Login
Preparation
After you have completed the installation in accordance with the quick guide, connect the camera to power
to start it. After the camera is started, you can access the camera from a PC client installed with a web
browser or the video management software. Internet Explorer (IE) is a recommended web browser. Please
contact your dealer to get the video management software. Please refer to the user manual of video
management software for detailed information.
The following takes IE on a Microsoft Windows 7.0 operating system as an example.
Check before login
 The camera is operating correctly.
 The network connection between the PC and the camera is normal.
 The PC is installed with Internet Explorer 8.0 or higher.
 (Optional) The resolution is set to 1440 x 900.

1
Add the IP address as a trusted site

http://192.168.0.13

3 5

Clear the check box

6

2
 NOTE!
The IP address 192.168.0.13 in this example is the default IP address. Please replace it with the actual address
of your camera if it has been changed.

(Optional) Modify user access control settings

Before you access the camera, follow the steps to set User Account Control Settings to Never notify.

Logging In to the Web Interface

The default static IP address of the camera is 192.168.0.13, and the default subnet mask is 255.255.255.0.
DHCP is turned on by default. If a DHCP server is used in the network, the IP address of your camera may
be assigned dynamically, and you need to use the correct IP address to log in. Use the video management
software to view the dynamic IP address of your camera.
The following takes IE as an example to describe the login procedure.
1. Browse to the login page by entering the correct IP address of your camera in the address bar.

2. If you log in for the first time, follow system prompts and install the ActiveX. You need to close your
browser to complete the installation.

3
 NOTE!
 To manually load the ActiveX, type http://IP address/ActiveX/Setup.exe in the address bar and press
Enter.
 The default password is used for your first login. To ensure account security, please change the password
after your first login. You are recommended to set a strong password (no less than eight characters).
 The camera protects itself from illegal access by limiting the number of failed login attempts. If login fails
six times consecutively, the camera locks automatically for ten minutes.

3. Enter the username and password, and then click Login. For the first login, use the default username
admin and password 123456.
 If you log in with Live View selected, live video will be displayed when you are logged in. Otherwise,
you need to start live video manually in the live view window.
 If you log in with Save Password selected, you do not need to enter the password each time when you
log in. To ensure security, you are not advised to select Save Password.
 To clear the Username and Password text boxes and the Save Password check box, click Reset.

Introduction to the Web Interface

By default the live view window is displayed when you are logged in to the Web interface. The following
shows an example.

Initial Configuration
After you log in to the device, please perform the following initial configuration.
Item Description

Reconfigure the device IP and network parameters based on

1. Set the TCP/IP address for the device.
the actual networking.

2. Log out and log in again to the Web

-
using the new IP address.

3. Set the system time. Set the system time based on the actual situation.

4. (Optional) Setting the servers. Set the management server based on the actual networking.

Set the information displayed on the screen as needed, for

5. Set OSD.
example, time.

Change the default password and add common users as

6. (Optional) Manage users.
needed.

7. Set fisheye camera parameters (only

Set the installation method for the fisheye cameras as needed.
for fisheye cameras).

You can watch the live video after finishing the initial configuration. Please configure other parameters as
needed.

4
 1

No. Description

1 Menu

PTZ control area

2 Note:
This area is available for PTZ dome cameras and PTZ cameras.
3 Live view window

4 Live view toolbar

NOTE!
 The displayed live view interface, parameters displayed and value ranges may vary with models. Please
see the actual Web interface for details.
 The parameters that are grayed out cannot be modified. For the actual settings, see the Web interface.
 It is recommended that you change the password when you are logged in the first time. For details about
how to change a password, see Security.

3 Configuring Parameters
Local Parameters
Set local parameters for your PC.

NOTE!
The local parameters may vary with models, please see the actual Web interface for details.

1. Select Setup > Common > Local Settings.

5
2. Modify the settings as required. The following table describes some major parameters.
Parameter Description
 Real Time Prior: Recommended if the network is in good
condition.
 Fluent Prior: Recommended if you want short time lag for live
Processing Mode
video.
 Ultra-low Delay: Recommended if you want the minimum time
lag for live video.

Video Param Set the video format for images on the PC client.

Video Pixel Note:

Format It is recommended to choose YUV420 if the graphic card of your PC
supports it. RGB32 is only supported by some low-version graphic
cards.
Set the protocol used to transmit media streams to be decoded by
Protocol
the PC.
 Subsection By Time: Duration of recorded video for each
recording file on the computer. For example, 2 minutes.
Recording
 Subsection By Size: Size of each recording file stored on the
computer. For example, 5M.
Record and
Snapshot  Overwrite Recording: When the assigned storage space on the
computer is used up, the camera deletes the existing recording
When Storage
files to make room for the new recording file.
Full
 Stop Recording: When the assigned storage space on the
computer is full, recording stops automatically.

6
 3. Click OK.

Network Configuration
TCP/IP
Modify communication settings such as the IP address for the camera so that the camera can communicate
with other devices.

NOTE!
 After you have changed the IP address, you need to use the new IP address to log in.
 The configurations of DNS (Domain Name System) server are applicable when the device is accessed by
domain name.

Static Address
1. Click Setup > Network > TCP/IP.

2. Select Static IP from the IP Obtain Mode drop-down list.

3. Enter the IP address, subnet mask, and default gateway address. Make sure that the IP address of the
camera is unique in the network.
4. Click Save.

If a gatekeeper or firewall is used in the network, Universal Network Passport (UNP) can be used to
interconnect the network, and the UNP server will assign an IP address to the connected cameras.
1. Select Enable for UNP Service.

7
 2. In the UNP Server IP text box, enter an IP address for the UNP server. Select Yes to enable
authentication, and then set the username and password for UNP authentication.
3. Click Save.

NOTE!
This function is not supported by some models, please see the actual model for details.

PPPoE

NOTE!
This function is not supported by some models, please see the actual model for details.

If the camera is connected to the network through Point to Point Over Ethernet (PPPoE), you need to select
PPPoE as the IP obtainment mode.
1. Click Setup > Network > TCP/IP.

2. Select PPPoE from the IP Obtain Mode drop-down list.

3. Enter the username and password provided by your internet Service Provider (ISP).
4. Click Save.
DHCP
The Dynamic Host Configuration Protocol (DHCP) is enabled by default when the camera is delivered. If a
DHCP server is deployed in the network, the camera can automatically obtain an IP address from the DHCP
server.
To manually configure DHCP, follow the steps below:
1. Click Setup > Network > TCP/IP.

8
 2. Select DHCP from the IP Obtain Mode drop-down list.
3. Click Save.

Port

NOTE!
This function is not supported by some models, please see the actual model for details.

1. Click Setup > Network > Port.

2. Configure relevant port numbers.

3. Click Save.

NOTE!
If the entered HTTP port number has been occupied, a prompt message will be displayed as Port conflicts.
Please try again. 23, 81, 82, 85, 3260 and 49152 are occupied by default. And other occupied ports will be
detected automatically.

FTP
After the configuration of FTP, you will be able to upload snapshots from network cameras to the specified
FTP server.
1. Click Setup > Network > FTP.

9
 2. Configure the IP address, port number of the FTP server, the username and password of the upload
account, enable Upload Images and Overwrite Storage, and then set the overwrite image threshold.
3. Click Save.

E-Mail
After the configuration of E-mail, when alarms are triggered, you will be able to send messages to the
specified E-mail address.
1. Click Setup > Network > E-mail.

2. Configure relevant parameters of the sender and the recipient

The following table describes some major parameters.
Parameter Description

SSL When enabled, the e-mail will be sent through SSL encryption.

10
 Parameter Description

When enabled, the e-mail will contain 3 instant snapshots as attachment according to the
Attach Image
Capture Interval.

3. Click Save.

Port Mapping
1. Click Setup > Network > Port Mapping.

2. Enable Port Mapping and select mapping type. If Manual is selected, then external ports must be
configured (external IP is obtained automatically by the camera). If the configured port is occupied,
then the Status will show Inactive.
3. Click Save.

DDNS

NOTE!
This function is not supported by some models, please see the actual model for details.

1. Click Setup > Network > DDNS.

2. Enable DDNS Service.

3. Click Save.

11
Image Configuration
Image Adjustment

NOTE!
 The image parameters displayed and value ranges allowed may vary with camera model. For the actual
parameters and value ranges of your camera, see the Web interface. You may move the sliders to adjust
settings or enter values in the text boxes directly.
 Clicking Default will restore all the default image settings.

Setting the Scene

Set image parameters to achieve the desired image effects based on live video in different scenes.
Click Setup > Image > Image.
The scene management page for some models is displayed as follows, you can select the desired scene in
the drop-down list.

The scene management page of some models is displayed as follows, you can take the following steps to
configure the scene.

The Web interface of certain models is displayed as follows.

1. Click Scenes.

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2. Select a scene, and then set scene switching parameters. The following table describes some major
parameters.
Column Description

Indicates the scene that is being used.

Note:
 Select an option button to switch to the scene and display the corresponding image
Current
parameters for the scene.
 The camera switches the current scene automatically when Enable Auto Switching is
selected.
Name of the current scene. The device provides several preset scene modes. When you
select a scene, the corresponding image parameters are displayed. You can adjust image
settings according to actual needs.
 Common: recommended for outdoor scenes
 Indoor: recommended for indoor scenes
 License Plate: recommended for plate snapshot on roads
 High Sensitivity: recommended for scenes with low light
Scene Name  Highlight Suppression: recommended for scenes with intense light, for example, it is
used to reduce the car light to snapshot the license plate
 WDR: recommended for scenes with high-contrast lighting, such as window, corridor,
front door or other scenes that are bright outside but dim inside
 Custom: set a scene name as needed
 Standard: default image settings
 Vivid: increase the saturation of the image based on the standard mode
 Bright: increase the brightness of the image based on the standard mode
Indicates whether to add a scene to the auto-switching list.

Auto Note:
Switching If Auto Switching is selected, the system switches to a scene automatically when the
condition for switching to the scene is met. By default the auto-switching list includes the
default scene.
Click to set conditions for auto-switching, including schedule, illumination, and current
elevation (angle between the PTZ and the horizontal direction). It means that
Setup auto-switching is triggered only when illumination and the current elevation during the set
time period meet the set conditions. A condition is invalid if both the start and end values
are set to 0.

3. Select a scene and then click to set it as the default scene.

4. If auto-switching is enabled, the camera can switch to the scene automatically when the condition for
switching to a non-default scene is met. Otherwise, the camera remains in the default scene. When
auto-switching is not enabled, the camera remains in the current scene.

NOTE!
 If Auto Switching is enabled (scene settings will be unavailable), the device will switch between the set
scenes. If not, the device will stay at the current scene. The device will stay at default scenes unless the
non-default scenes are triggered.
 If multiple non-default scenes are triggered, then the device will switch to the scene with the minimum
number (starts from 1 to 5).

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Image Enhancement

NOTE!
This function may vary with models, please see actual Web interface for details.

1. Click Setup > Image > Image and then click Image Enhancement.

2. Use the sliders to change the settings. You may also enter values directly. The following table
describes some major parameters.
Item Description

Set the degree of brightness of images.

Brightness

Low brightness High brightness

The amount of a hue contained in a color.

Saturation

Low saturation High saturation

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 Item Description

Set the degree of difference between the blackest pixel and the whitest pixel.

Contrast

Low contrast High contrast

Overall tendency of colors in an image.

Hue

Normal hue Other hue

Contrast of boundaries of objects in an image.

Sharpness

Low sharpness High sharpness

2D Noise
Reduce the noise of images. The function may cause image blurring.
Reduction

3D Noise Reduce the noise of images. The function may cause motion blur (or ghosting in some
Reduction applications).

Rotation of the image.

Image
Rotation

Normal Flip Vertical

15
 Item Description

Flip Horizontal 180°

90° Clockwise 90° Anti-clockwise

3. To restore default settings in this area, click Default.

Exposure

NOTE!
 This function may vary with models, please see actual Web interface for details.
 The default settings are used for common scenes. Keep the default settings unless a particular scene is
required.

1. Click Setup > Image > Image and then click Exposure.

16
2. Set the parameters as required. The following table describes some major parameters.
Parameter Description

Exposure
Select the correct exposure mode to achieve the desired exposure effect.
Mode

Shutter is used to control the light that comes into the lens. A fast shutter speed is ideal for
scenes in quick motion. A slow shutter speed is ideal for scenes that change slowly.
Note:
Shutter (s)
 You can set a shutter speed when Exposure Mode is set to Manual or Shutter Priority.

 If Slow Shutter is set to Off, the reciprocal of the shutter speed must be greater than the
frame rate.
Control image signals so that the camera outputs standard video signals according to the
light condition.
Gain (dB)
Note:
You can set this parameter only when Exposure Mode is set to Manual or Gain Priority.
Improves image brightness in low light conditions.

Slow Shutter Note:

You can set this parameter only when Exposure Mode is not set to Shutter Priority and
when Image Stabilizer is disabled.
Set the slowest shutter speed that the camera can use during exposure.
Slowest
Shutter Note:
You can set this parameter only when Slow Shutter is set to On.
Adjust the compensation value as required to achieve the desired effects.
Compensation Note:
You can set this parameter only when Exposure Mode is not set to Manual.

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 Parameter Description

Set the way the camera measures the intensity of light.

 Center-Weighted Average Metering: Measure light mainly in the central part of images.
 Evaluative Metering: Measure light in the customized area of images.
Metering
 Highlight compensation: Ignore the brightness of the overexposed area of images. But
Control
selecting this setting will decrease the overall brightness of the image.
Note:
You can set this parameter only when Exposure Mode is not set to Manual.
 Automatic: The camera outputs the optimum images according to the light condition. In
this mode, the camera can switch between night mode and day mode automatically.
Day/Night  Night: The camera provides high-quality black and white images using the existing light
Mode  Day: The camera provides high-quality color images using the existing light.
 Input Boolean: The camera switches between day mode and night mode based on the
alarm input.
Light threshold for switching between day mode and night mode. A higher sensitivity means
that the camera is more sensitive to the change of light and becomes more easily to switch
Day/Night between day mode and night mode.
Sensitivity
Note:
You can set this parameter only when Day/Night Mode is set to Automatic.
Set the length of time before the camera switches between day mode and night mode after
Day/Night the conditions for switching are met.
Switching(s) Note:
You can set this parameter only when Day/Night Mode is set to Automatic.
Enable WDR to distinguish the bright and dark areas in the same image.

WDR Note:
You can set this parameter only when Exposure Mode is set to Automatic, Indoor 50Hz,
Indoor 60Hz and when Image Stabilizer and Defog is disabled.
After enabling the WDR function, you can improve the image by adjusting the WDR level.

WDR Level Note:

Use level 7 or higher when there is a high contrast between the bright and dark areas of the
scene. In the case of low contrast, it is recommended to disable WDR or use level 1-6.

3. To restore the default settings, click Default.

Smart Illumination

NOTE!
This function may vary with models, please see actual Web interface for details.

1. Click Setup > Image > Image and then click Smart Illumination.
The Web interface of certain box camera model is displayed as follows. Select the corresponding lightning
type and then configure other parameters.

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The Web interface of certain network camera model is displayed as follows. Follow steps below to
configure the illumination parameters.

2. Select the correct IR control mode and set the parameters. The following table describes some major
parameters.

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 Parameter Description
 Global Mode: The camera adjusts IR illumination and exposure to achieve balanced
image effects. Some areas might be overexposed if you select this option. This option is
recommended if monitored range and image brightness are your first priority.
 Overexposure Restrain: The camera adjusts IR illumination and exposure to avoid
regional overexposure. Some areas might be dark if you select this option. This option is
recommended if clarity of the central part of the image and overexposure control are
Control Mode your first priority.
 Illumination Preset-Road: This mode offers strong illumination in whole and is
recommended for monitoring wide-ranging scenes, for example, road.
 Illumination Preset-Park: This mode offers uniform light and is recommended for
monitoring small range scenes with many obstacles, for example, industrial parks.
 Manual: This mode allows you to manually control the intensity of IR illumination.
 Indoor: This mode is recommended for application in indoor scenes.
Set the intensity level of the IR light. The greater the value, the higher the intensity. 0
means that the IR light is turned off.
Note:
Illumination  You can set this parameter only when Control Mode is set to Manual.
Level  You are recommended to set this parameter first for a wide-angle scene.

 You are recommended to set this parameter first if the scene requires an intermediate
focal length.
 You are recommended to set this parameter first if the scene requires a telephoto view.

3. To restore the default settings, click Default.

Focus

NOTE!
This function may vary with models, please see actual models for details.

1. Click Setup > Image > Image and then click Focus.

2. Select the focus mode as required.

Parameter Description
 Auto Focus: The camera focuses automatically according to the current light condition.
 Manual Focus: Manually adjust camera focus as required.
 One-Click Trigger: The camera is triggered to focus once when rotating, zooming or
Focus Mode
going to a preset.
 One-Click Trigger (IR): In a low light condition such as during night hours or in a dark
house, this focus mode achieves better effects with the IR light turned on.
 Normal: Used for common scenes, such as road and industrial park.
Scene  Long Distance: Used for long-distance monitoring on a road. For example, when the
camera is installed over 30 meters high to monitor a distant road intersection.

3. To restore the default settings, click Default.

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White Balance
White balance is the process of offsetting unnatural color cast in images under different color temperatures
so as to output images that best suit human eyes.

NOTE!
This function may vary with models, please see the actual Web interface for details.

1. Click Setup > Image > Image and then click White Balance.

2. Select a white balance mode as required. The following table describes some major parameters.
Parameter Description

Adjust the red or blue offset of the image:

 Auto: The camera adjusts the red and blue offset automatically according to the light
condition (the color tends to be blue).
 Fine Tune: Allow you to adjust the red and blue offset manually.
White Balance  Sodium Lamp: The camera adjusts red and blue offset automatically according to the
light condition (the color tends to be red).
 Outdoor: It is recommended for the outdoor scenes with a wide range of the color
temperature variation
 Locked: Lock the current color temperature settings without adjustment.
Adjust the red offset manually.
Red Offset Note:
You can set this parameter only when White Balance is set to Fine Tune.
Adjust the blue offset manually.
Blue Offset Note:
You can set this parameter only when White Balance is set to Fine Tune.

3. To restore the default settings, click Default.

Defog
Use the defog function to adjust the clarity of images captured in fog or haze conditions.
1. Click Setup > Image > Image and then click Advanced.

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 NOTE!
This function can be configured only when WDR is disabled.

2. Enable the defog function and then select a level for the scene. Level 5 achieves the maximum defog
effects, and level 1 achieves the minimum.

Digital Defog Off Digital Defog On

Optical Defog Off Optical Defog On

3. To restore the default settings, click Default.

Configuring Iris and Lens

NOTE!
 This function is only supported by certain network box camera types, please see the actual model for
details.
 When using the lens with P-Iris control mode that supports Z/F function, connect the iris control cable to
the Z/F port of the camera. When using the lens with DC-Iris control mode that does not support Z/F
function, connect the iris control cable to the IRIS port of the camera.

1. Click Setup > Image > Image and then click Advanced.

2. Modify the settings as required. The following table describes some major parameters.

22
 Parameter Description
 Z/F: to modify focus and zoom.
Lens Mode  P-Iris: to modify iris value.
 DC-IRIS: the maximum iris value by default.
Automatically or manually adjust iris.
Aperture
Note:
Control
You can set this parameter only when Lens Mode is set to P-Iris.

3. To restore the default settings, click Default.

OSD Settings
On Screen Display (OSD) is the text displayed on the screen with video images and may include time and
other customized contents.

NOTE!
This function may vary with models, please see the actual Web interface for details.

1. Click Setup > Image > OSD.

The OSD interface of some models is displayed as follows.

23
 2. Select the check box, the content of the OSD and then set the position to display it.
 Position: Click the desired box in the Live View area. After the cursor shape is changed, click and hold
the button to move the box to the desired position. To set the position precisely, use the X and Y
coordinates under Overlay Area.
 Overlay OSD Content: The drop-down list provides Time, Preset and Serial Info. You may also select
Custom and enter the content you want.
 After you have set the position and OSD content, the symbol appears in the Status column, which
means that the OSD is set successfully. You may set multiple lines of contents for each area and use
and to adjust the sequence of display.
3. After you have completed the settings, a message appears to indicate the successful settings.
You may right-click in the preview window and then choose to view in full screen mode or at an aspect
ratio. You may also double-click the preview window to enter or exit full screen mode.
To cancel OSD for an area, clear the OSD content in the Overlay OSD Content column or select None in the
Position column.
The following shows an example time OSD.

Privacy Mask
On certain occasions, you may need to set a mask area on the camera image to protect privacy, for
example, the keyboard of an ATM machine. When PTZ changes its position or zooms, the Privacy Mask will
be adjusted accordingly to protect the area all along.

NOTE!
This function may vary with models, please see the actual Web interface for details.

1. Click Setup > Image > Privacy Mask.

24
 2. Click to add a privacy mask, and click to delete a mask.
 To mask a position: Click the box (with Mask displayed on it) to activate the mask. After the cursor
shape has changed, drag the box to the intended position.
 To mask an area: Use the mouse to draw a box on the area you want to mask.
When privacy mask is configured, the intended area is blocked. The following shows an example.

Audio and Video Configuration

Video Configuration
You can set video parameters that your camera supports and view the current status of BNC output. If
available, you may also enable sub-stream and third stream as required.

25
 NOTE!
 This function may vary with models. Only some camera models support the third stream. To determine if
your camera supports this function, see the Web interface.
 After enabling the sub or third stream, modify the parameters as required. The parameters for the sub
and third stream have the same meanings as that for the main stream.

1. Click Setup > Video & Audio > Video.

The Web interface of fisheye cameras is displayed as follows.

26
2. Modify the settings as required. The following table describes some major parameters.
Parameter Description
 Fisheye Channel: Set the stream parameters in fisheye preview mode.
 Panorama Channel: Set the stream parameters in panorama preview mode.
Fisheye Mode  PTZ Channel 1/2/3/4: Set the stream parameters in 4PTZ preview mode.

Note:
This parameter is only available for the fisheye cameras.
 CBR: Constant Bit Rate, which means that the camera transmits data at a constant
data rate.
Bitrate Type
 VBR: Variable Bit Rate, which means that the camera adjusts the bit rate dynamically
according to image quality.
Frame rate for encoding images. Unit: FPS (frame per second).

Frame Rate Note:

To ensure image quality, note that the frame rate should not be greater than the
reciprocal of shutter speed.
When Encoding Mode is VBR, you can move the slider to adjust quality level for images.
Image Quality Moving the slider toward Bit Rate decreases the bit rate and may affect image quality.
Moving the slider toward Quality increases the bit rate and improves image quality.

Set the extent of smoothing. Choosing Clear means disabling Smoothing. Moving the
slider toward Smooth increases the level of smoothing but will affect image quality.
Smoothing
Note:
In a poor network environment, you can enable smoothing to get more fluent video.
BNC Output BNC output supports NTSC and PAL.

3. Click Save.

27
Audio Configuration
Audio configuration means setting audio encoding parameters for your camera.

NOTE!
This function is not supported by some models, please see the actual model for details.

1. Click Setup > Video & Audio > Audio.

2. Modify the settings as required. The following table describes some major parameters.
Parameter Description

No audio data will be encoded when Off is selected.

Audio Input Note:

It is recommended to select Off if you do not need audio. This can improve device
performance to some extent.
Input Gain Audio signal amplification for sampling. The greater the gain, the greater amplification.

3. Click Save.

ROI
When Region of Interest (ROI) is enabled, the system ensures image quality for ROI first if the bit rate is
insufficient.

NOTE!
This function is not supported by some models, please see the actual model for details.

1. Click Setup > Video & Audio > ROI.

2. To enable ROI, select the check box, and then use the mouse to draw an area that covers the object
you want to mask.

Media Stream Configuration

NOTE!
This function is only supported by certain models, please see the actual model for details.

Media Stream
You can display the established media streams from a camera. You may also set the camera so it transmits
code streams by the UDP or TCP protocol to a specified IP address and port number. The settings can be
saved and take effect after the camera is restarted.

28
 1. Click Setup > Video & Audio > Media Stream.

The Web interface of fisheye cameras is displayed as follows.

2. Click , select a stream type, and then set the IP address and port number of the unicast or multicast
group for the decoding device that receives audio and video streams from the camera.
If you want the device to establish the media stream that has been configured before automatically
after the restart, select Yes for Persistent.
3. To delete a stream, click .
4. Click Submit to complete the operations.
RTSP Multicast Address
After an RTSP multicast address is configured, the third-party player can request the RTSP multicast media
stream from the camera through the RTP protocol.
1. Click Setup > Video & Audio > Media Stream > RTSP Multicast Address.

29
The Web interface of fisheye cameras is displayed as follows.

30
 2. Set the multicast address (224.0.0.0 to 239.255.255.255) and port number (0 to 65535).
3. Click Save.

Alarm Configuration
You can schedule alarm reporting and set actions that can be triggered by other devices so that alarms and
the triggered actions can be handled in time.
Alarm reporting can be scheduled for motion detection alarm, alarm input, alarm output, tampering
detection alarm, and audio detection alarm. The supported alarms may vary with device model. For the
alarm types that your camera supports, see the Web interface.

Configuring Motion Detection Alarm

NOTE!
 This function is only supported by certain models, please see the actual model for details.
 The alarm triggered actions supported by the camera may vary with models, please see the actual
Web interface for details.

31
Motion Detection
Motion detection detects the object motion in a specified rectangular area during a period. You need to set
a detection area, sensitivity of detection, object size, and history for the camera to decide whether to
report a motion detection alarm when it detects motion.
Click Setup > Events > Common Alarm > Motion Detection.

1. In the Detection Area area, click to add a new detection area. To delete a detection area, click .

2. Click and drag the mouse to set a detection area.

3. Set the detection sensitivity, object size, and history for the camera to decide whether to report a
motion detection alarm.
 Moving the slider to the right increases detection sensitivity. When the extent of motion within the
detection area exceeds the set object size, and if the duration of motion exceeds the set duration, the
camera reports an alarm.
 Motion detection results are shown in real time. The red lines represent the raised motion detection
alarms. The longer a line, the greater the extent of motion. The denser the lines, the greater the
frequency of motion.

4. Set the alarm parameters.

32
 Suppress Alarm(s): After an alarm is triggered, the same alarm will not be reported within the set time.
 Clear Alarm(s): After an alarm is triggered,
a. If the same alarm is not triggered within the set time, the alarm will be cleared and the same
alarm can be reported again.
b. If the same alarm is triggered within the set time, the alarm will not be cleared until the suppress
alarm time expires. Then the same alarm can be reported again.
5. Set actions to be triggered by motion detection alarm and the plan.

The following table describes the major alarm-triggered actions and how to set a plan.
Item Description

Select the check box. This setting is the alarm output interface linked to motion detection alarm.
Alarm
Output
Note:
1
When an alarm is reported, the camera triggers alarm output so as to trigger actions by a
third-party device.

Select the check box and set the preset linked to motion detection alarm.
Note:
PTZ to  Make sure you have set presets. Otherwise, you cannot set this parameter. For details about
Preset how to set a preset, see Setting Presets.
 When an alarm is reported, the PTZ camera automatically goes to the preset to capture video in
the correct scene.

With Upload to FTP selected, the camera will automatically upload snapshots to the specified FTP
Upload server when an alarm is triggered.
to FTP Note:
Make sure you have completed FTP and Configuring Capture before using this function.

With Trigger E-mail selected, the camera will automatically send snapshots to the specified E-mail
Trigger address when an alarm is triggered.
E-mail Note:
Make sure you have completed E-Mail and Configuring Capture before using this function.

With Trigger Storage enabled, the camera automatically starts recording after an alarm is
Trigger triggered.
Storage Note:
Make sure you have completed the post-recording time settings before using this function.

Select the check box and set the start and end times during which motion detection alarm is
effective. You can directly drag the mouse to draw a plan and click Edit to edit time periods in the
Enable table. The time periods cannot overlap. The camera reports alarms during the specified period(s)
Plan only.
You can select from Monday to Sunday and set four periods for each day.

33
 Drag the mouse to draw a plan Edit time periods in the table
Note:
Plan drawing using a mouse is only supported by IE versions later than 8.0. After setting the plan
for one day, you can apply the same settings to other days by clicking Copy and Paste.

6. Click Save.
Line Detection
Line detection detects whether an object crosses a line during a period. You need to set a detection line in
the detection region, sensitivity of detection, object size, and history for the camera to decide whether to
report a motion detection alarm when it detects a line crossing.
1. Click Setup > Events > Common Alarm > Line Detection.

2. In the Detection Line area, click to add a new detection line. To delete a detection line, click .

3. Click the detection line and then drag the mouse to move the line to the desired position.
4. Set the detection sensitivity, object size, and history for the camera to decide whether to report a line
detection alarm.
5. Set the alarm parameters.

34
 6. Set actions to be triggered by a line detection alarm and the plan. For details, see the descriptions
about the major alarm-triggered actions in Configuring Motion Detection Alarm.
7. Click Save.

Configuring Tampering Alarm

Configure tampering alarm so that the camera reports a tampering alarm when the lens is blocked for a
certain length of time.

NOTE!
 This function is not supported by some models, please see the actual model for details.
 The alarm triggered actions may vary with models, please see the actual Web interface for details.

1. Click Setup > Events > Tampering Alarm.

2. Select Enable for Tampering Alarm.

3. Set detection sensitivity and duration for the camera to decide whether to report a tampering alarm.
The camera can be more sensitive to the blocking even it only blocks the camera lens slightly from a
farther location when sensitivity is set to high. The camera reports an alarm when the lens is blocked
for a specified length of time.
Tampering alarm is effective to the whole screen. To disable tampering alarm, clear the Tampering
Alarm check box.
4. Set actions to be triggered by tampering alarms and the plan. For the detailed steps, see the
descriptions of alarm-triggered actions in Configuring Motion Detection Alarm.
5. Click Save.

35
Configuring Audio Detection Alarm
The camera can detect input audio signals for exceptions. When the rise or fall of volume exceeds the set
limit, or when the input volume reaches the threshold, the camera reports an alarm and triggers the set
actions. Make sure that an audio input device is correctly connected to the camera and audio input is
turned on in Configuring Alarm Input.

NOTE!
 This function is not supported by some models, please see the actual web interface for details.
 The alarm triggered actions may vary with models, please see the actual Web interface for details.

1. Click Setup > Events > Common Alarm > Audio Detection.

2. Select Enable for Audio Detection, select a detection type and set the difference or threshold. To
disable audio detection, clear the Enable check box.
The following table describes some major parameters.
Parameter Description
 Rise Above: An alarm is reported when the rise of volume exceeds the difference.
Detection  Falls Below: An alarm is reported when the fall of volume exceeds the difference.
Type  Passes: An alarm is reported when the rise or fall of volume exceeds the difference.
 Threshold: An alarm is reported when the volume exceeds a threshold.
 Threshold: After a volume is set as the threshold, an alarm is reported when the
threshold is exceeded.
 Difference: the difference between two volumes. When the rise or fall of volume
Threshold/ exceeds the difference, an alarm is reported.
Difference Note:
 The scale in the audio detection area is used to measure sound volume.

 Audio detection results are shown in real time. The red part indicates that the volume of
the audio alarm has reached the threshold and the alarm does not necessarily reports.

36
 Parameter Description

Volume Scale

Difference

3. Set the alarm-triggered actions and arming schedule as required. For the detailed steps, see the
descriptions of alarm-triggered actions in Configuring Motion Detection Alarm.
4. Click Save.

Configuring Alarm Input

The camera can receive alarm information from a third-party device. To use this function, you need to
configure the following information for alarm input first: port, alarm name, alarm type (normally open or
normally closed) and alarm reporting time.

NOTE!
 This function is not supported by some models, please see the actual model for details.
 The alarm triggered actions may vary with models, please see the actual Web interface for details.

1. Click Setup > Events > Alarm Input.

37
 2. Select the Boolean and set the Boolean name.
3. Select Normally Open or Normally Closed according to the type of the third-party alarm input device.
For example, if the third-party alarm input device is normally open, you need to select Normally Open
here, so that the camera can receive alarm information from the third-party alarm input device.
4. Set actions to be triggered by an input alarm and the plan. For the detailed steps, see the descriptions
of alarm-triggered actions in Configuring Motion Detection Alarm.
5. Click Save.

Configuring Alarm Output

After alarm output is triggered by a motion detection alarm, temperature alarm or Boolean alarm, the
camera can output alarm information to the third-party device if alarm output is set correctly to Normally
Open or Normally Closed. The alarm output duration is configurable.

NOTE!
This function is not supported by some models, please see the actual model for details.

1. Click Setup > Events > Alarm Output.

2. Select the alarm and set the alarm name.

38
 3. Set the status to Normally Open (default setting) and set the alarm duration.
4. Click Save.

CAUTION!
Strictly follow the sequence when powering on the devices to avoid damaging camera components:
1. Check that the alarm type is set to Normally Open (default setting), and that the camera and the alarm
output device are powered off.
2. After completing the connection, power on the alarm output device first and then power on the
camera.

Configuring Capture
With the function of capture configured, when an alarm is triggered, the camera will automatically upload
the captured snapshots to the FTP server or send snapshots the specified email address.
1. Click Setup > Events > Capture.

2. Enable Capture, and configure relevant parameters.

3. Click Save.

Memory Card Storage

NOTE!
 This function is not supported by some models, and may vary with models, please see the actual model for
details.
 Memory storage is recommended when the camera operates in stand-alone mode.

Memory card storage is used to save videos and snapshots to the memory card directly.
Manual storage
The camera records live video repeatedly if manual storage is enabled.
1. Click Setup > Storage > Storage.

39
 The Web interface of fisheye cameras is displayed as follows.

2. Enable memory card storage and modify the settings as required. The following table describes some
major parameters.
Parameter Description

Storage resource type.

Note:
Storage  To format the memory card, disable the storage function for the card first. Then Click
Medium Format and then click OK to confirm the operation. The system will restart when the
format is completed.
 Information about the total and free space is displayed.

 Overwrite: If there is no free space in the memory card, new data will overwrite the
When Storage existing data repeatedly.
Full  Stop: If there is no free space in the memory card, new data will not be saved to the
memory card.
When an alarm is raised, the camera is triggered to record live video and continues
Post-Record(s)
recording for a set post-record time after the alarm is cleared.

3. Click Save.
Planned storage
If planned storage is enabled, the camera records video to the memory card during the specified periods.
1. Click Setup > Storage > Storage.

40
The Web interface of fisheye camera is displayed as follows.

2. Select Planned Storage, and then set the periods during which the camera records video to the
memory card.

41
 3. Click Save.

NOTE!
To query recordings in the memory card, see Video Playback and Download with Edge Storage.

System Maintenance
NOTE!
This function is not supported by some models, please see the actual model for details.

Security
User Management
There are two types of users in the system:
 Administrator: referred to as “admin” in this manual. The default name of the administrator is admin,
which cannot be modified. Admin has full permission and can manage all users and devices. Only one
admin user is allowed in the system.
 Common user: referred to as “user” in this manual. User only has permission to play live and recorded
video. Up to 31 common users are allowed in the system.
You can add a user on the user management interface (under Setup > System > Security).
After the user is added successfully, you can change the password by entering the new password or delete
the user by clearing the username.

NOTE!
 Only admin can change passwords. Changing the username or password for a user when the user is still
logged in will force the user to log out. The user must use the new username or password to log in.
 Only admin can add and delete users. Deleting a user when the user is still logged in will force the user to
log out. A deleted user cannot log in.

Setting Secure Data Transmission

Set a secure channel for data transmission to ensure security.

NOTE!
This function is not supported by some models, please see the actual model for details.

1. Click Setup > Network > Port.

2. Enter the port number in the HTTPS Port text box and then click Save.
3. Click Setup > System > Security.

42
 4. Under HTTPS, select Enable. Uploading a custom SSL certificate is also supported to ensure security.
5. Click Save.
Next time you log in, enter the address in https://IP:HTTPS port number format, for example,
https://192.168.0.13:443, to enter secure channel mode. If HTTPS uses a default port number, enter the
address in https://IP directly.
RTSP Authentication
RTSP (Real Time Streaming Protocol) is an application layer protocol. To transmit and control the audio and
video, set RTSP authentication on the Web interface.
1. Click Setup > System > Security > RTSP Authentication.
2. Select an authentication mode (basic/digest) and then click Save.

Hide Vendor Information

You can set to hide the vendor information of the network camera on the Web interface.
1. Click Setup > System > Security.
2. Under Registration Info, select Enable.
APR Binding
This function can protect the camera from ARP attacks. When the camera visits an IP of another network
segment via a gateway, it can communicate only with the MAC address binding to the gateway address in
the same segment.
1. Click Setup > System > Security > ARP Binding.
2. Select the check box to enable the ARP binding function and set the MAC address.
3. Click Save.

IP Address Filtering
You can allow or deny the access from the specified IP address to you camera.

NOTE!
This function is only supported by certain models, please see the actual model for details.

1. Click Setup > System > Security > IP Address Filtering.

2. Select Enable. Select the filtering mode and then enter the desired IP addresses.
3. Click Save.

43
 NOTE!
 If the filtering mode is set to Allow Access, only the specified IP addresses are allowed to access the
camera. If the filtering mode is set to Deny Access, the specified IP addresses are denied for the access.
 Up to 32 IP addresses are allowed. And the added IP addresses cannot duplicate.
 The first byte of the IP address can only be a number ranging from 1 to 223 and the fourth byte cannot be
0. For example, 0.0.0.0, 127.0.0.1, 255.255.255.255 and 224.0.0.1 all are invalid IP addresses.

Video Watermark
You can set the video watermark for the camera to encrypt the video and protect it from being deleted or
modified.

NOTE!
This function is only supported by certain models, please see the actual model for details.

1. Click Setup > System > Security > Video Watermark.

2. Select Enable and set the watermark content.
3. Click Save.

Setting the System Time

You can use the following methods to adjust the system time of your device.
Manually Setting or Synchronizing the System Time
1. Click Setup > Common > Time, and then click the Time tab.

2. Select Enable for Client Time Synchronization.

44
 3. Set the correct time zone and system time. You may also click Sync with Computer Time to
synchronize the time settings of your camera with that of your PC.
4. Click Save.
Synchronizing with the NTP Server
1. Click Setup > Common > Time, and then click the Time tab.

2. Select Enable for NTP, and then enter the IP address of the NTP server and the camera's sync interval
with the NTP server.
3. Click Save. The camera will periodically synchronize time with the NTP server.
Setting the DST
1. Click Setup > Common > Time, and then click the DST tab.

2. Select Enable DST, set the start time, end time, and DST bias.
3. Click Save.

Setting Servers
If the camera is managed by a central server, you need to configure the server related parameters.

CAUTION!
 This function is not supported by some models, please see the actual model for details.
 If the device ID, protocol or server IP is changed, the camera will restart, and the login password for admin
and the system time will be updated as the settings on the central management server. In addition, all
settings, except the following, will be restored to factory defaults: network interface card, server, image,
OSD, privacy mask, custom information, and ROI.
 Registration will fail if the device ID is different from that stored on the central management server. You
need to restart the camera in order for the registration to succeed.
 If the camera operates independently, select None for Protocol.

Connect via the IMOS protocol

1. Click Setup > Common > Server, and then click the Management Server tab.

45
 2. In the Device ID text box, enter an ID that is unique in the network.
3. Select IMOS from the Protocol drop-down list.
4. Enter the correct IP address and port number for the central management server.
5. Click Save.
Connect via other protocols
1. Click Setup > Common > Server, and then click the Management Server tab.

2. In the Device ID text box, enter an ID that is unique in the network.

3. Select Other from the Protocol drop-down list.
4. Set other parameters for the server. The following table describes some major parameters.
Parameter Description

VISS Protocol used to connect to the VISS platform.

Password Password used to access the central management server.

Device Name Name of the network camera.

Server ID ID of the central management server.

Server IP, Server Port IP address and port number of the central management server.

46
 5. Click Save.

Serial Port Mode Configuration

The RS485 serial port is used for data exchange with the third-party device. Serial port settings on the
camera should be consistent with that of the connected third-party device.

NOTE!
 This function is not supported by some models, please see the actual model for details.
 The actual displayed Web interface may vary with the device model.

PTZ control
To control a PTZ camera through a third-party device, you need to set Port Mode to PTZ Control.
By sending PELCO-D compliant PTZ control commands through the RS485 port, you can control the PTZ
camera without using the PTZ control panel.
1. Click Setup > System > Ports & Devices, and then click the Serial Port tab.

2. Select PTZ Control from the Port Mode drop-down list. The following table describes some major
parameters.
Parameter Description

Set the PTZ protocol that the channel supports.

Note:
 You can set this parameter only when Port Mode is set to PTZ Control.
PTZ Protocol  When PTZ Protocol is set to INTERNAL-PTZ, the camera can connect to the external PTZ
without using the serial port (serial port parameters are grayed out). In this case, you
only need to connect the zoom and focus interfaces of the camera to the lens, and then
you can operate the PTZ like an internal PTZ.
 Built-in PTZ Priority: When this option is selected, the camera first tries to control the
PTZ (for example, to zoom or focus) by itself instead of through the external PTZ. For
operations that the camera cannot accomplish by itself, the camera uses the external
PTZ Mode PTZ.
 External PTZ Priority: The camera first tries to control the PTZ through the PTZ
connected through the serial port.
Note:

47
 Parameter Description
 You can set this parameter only when Port Mode is set to PTZ Control.
 When INTERNAL-PTZ is selected, this parameter is always set to Built-in PTZ Priority,
and it is unnecessary to connect the camera to an external PTZ through the serial port.
Control through the external PTZ is not effective even when the camera has been
connected to an external PTZ.
 Set this parameter as required. Make sure PTZ control related interfaces are correctly
connected.
Set the address code for the PTZ.

Address Code Note:

You can set this parameter only when Port Mode is set to PTZ Control and PTZ Protocol is
not set to INTERNAL-PTZ.

3. Click Save.
Transparent channel
Use the RS485 serial port to achieve transparent data transmission with the third-party device.
1. Click Setup > System > Ports & Devices, and then click the Serial Port tab.

2. Select Trans-Channel from the Port Mode drop-down list.

3. Click Save.
OSD
To display information from the third-party device on the OSD, you need to select OSD as the port mode.
The camera receives information from the third-party device through the RS485 serial port, translates the
received information, and then displays it on the OSD.

NOTE!
To enable the camera to correctly translate information received from the third-party device, make sure
that the information sent by the third-party device through the serial port complies with the data format
specified by our company. For more details, contact your dealer.

1. Click Setup > System > Ports & Devices, and then click the Serial Port tab.

48
 2. Select OSD from the Port Mode drop-down list and select Enable OSD Report. Then OSD data will be
reported to the management platform.
3. Click Save.

Transparent Channel Configuration

Transparent channel is mainly used to achieve transparent data transmission between two devices.

NOTE!
 This function is not supported by some models, please see the actual model for details.
 Make sure that you have set Port Mode to Trans-Channel for your camera.
 The actual displayed Web interface may vary with the device model.

1. Click Setup > System > Ports & Devices, and then click the Trans-Channel tab.

2. Select Enable for Trans-Channel.

3. Enter the destination IP address and port number (IP address and port number that the transparent
channel connects to).
4. Click Save.

49
Wiper Control
You can set the wiper parameters to control the housing and the PTZ wiper operation.

NOTE!
This function is only supported by certain models, please see the actual model for details.
1. Click Setup > System > Ports & Devices, and then click the External Device tab.

2. Set the wiper control mode and the parameters to enable wiper.

NOTE!
 Serial Port: The wiper is controlled through PELCO-D instructions. Please set the PTZ protocol to PELCO-D.
 Normally Open/Closed: The wiper is controlled through alarm input/output settings, including normally
open and normally closed.
 Enable Wiper: This function is available only in alarm input/output mode.

Viewing Device Status

You can view the current status of your camera.
1. Click Setup > Common > Navigation.
2. Click Refresh for the latest status information.
3. View the device information.

Upgrading the Device

If the device is managed by the central management server and you want to upgrade the devices in batch
mode, it is recommended to perform the upgrade operation on the central server. For detailed steps, see
the user manual for the central management server.
1. Click Setup > System > Maintenance.

2. Under Firmware Upgrade, click Browse and select the correct upgrade file.
3. (Optional) Select the check box to enable Upgrade Boot Program.
4. Click Upgrade and then confirm to start. The camera will restart automatically after the upgrade is
completed.

50
 NOTE!
 You must use the correct upgrade file for you camera. Otherwise, unexpected results may occur.
 The upgrade file is a ZIP file and must include all the necessary files.
 The boot program loads the operating system and then the system starts running. The upgrade boot
program function is disabled by default, and only the camera will be upgraded to the latest version. If
enabled, both the camera and the boot program are upgraded, and the operating system of the following
new versions can be booted properly and the camera can be upgraded conveniently.
 Ensure that the power supply is normal during upgrade. The device will restart after the upgrade is
completed.

Restarting the System

1. Click Setup > System > Maintenance.

2. Under Device Restart, click Restart. The device will restart after you confirm the operation. You may
also enable auto-restart by selecting Enable Auto Restart and setting a time for auto-start. The device
will restart at the set time.

CAUTION!
Perform this operation with caution because restarting the system interrupts the ongoing service.

Importing and Exporting System Configuration File

Export the current configurations of the camera and save them to the PC or an external storage medium.
You can also quickly restore configurations by importing backup configurations stored on the PC or an
external storage medium back to the camera.

CAUTION!
 After you perform the Default operation, all settings are restored to factory defaults, except the following:
login password of the system administrator, network settings, and system time.
 Make sure you import the correct configuration file for your camera. Otherwise, unexpected results may
occur.
 The camera will restart when the configuration file is imported successfully.

1. Click Setup > System > Maintenance.

2. To import configurations that you have backed up, click Browse next to the Import button and select
the configurations you want to import, and then click Import. The result will be displayed.
3. To export configurations, click Browse next to the Export button, select the destination folder, and
then click Export.
4. To restore default configurations, click Default and then confirm the operation. The device will restart
and restore the default configurations.

51
Collecting Diagnostic Information
Diagnostic information includes logs and system configurations. You can export diagnostic information to
your PC.
1. Click Setup > System > Maintenance.
2. Under Diagnosis Info, click Browse to select the destination folder, and then click Download to save
the diagnostic information to the specified folder.

NOTE!
 Diagnostic information is exported to the local folder in form of a compressed file. You need to
decompress the file using a tool such as WinRAR and then open the file using a text editor.
 Select Collect Image Debugging Info. Then the recording and the debugging information can be displayed
synchronously for convenient troubleshooting.

Focus Configuration
The device can adjust the speed of auto-focus according to the minimum focus distance. In order to shoot
clear objects, it is recommended that the minimum focus distance is set shorter than the distance between
the objects and lens, for example, if the minimum focus distance is 3m, then the objects within 3m from
lens will be out of focus.

NOTE!
This function is only supported by the devices with auto-focus, please see the actual model for details.
1. Click Setup > System > Maintenance.
2. Configure Minimum Focus Distance under Focus.
3. Click OK.

Device Mounting Height

Enter the actual height from the installed infrared dome to the ground, so that the dome will be able to
automatically adjust its infrared lamp.

NOTE!
This function is only supported by some infrared cameras, please see the actual model for details.
1. Click Setup > System > Maintenance.
2. Enter the actual height from the installed Infrared Dome to the ground.
3. Click OK.

Setting Fisheye Parameters

Set parameters properly for your fisheye camera to get a normal live view.

NOTE!
This function is only supported by the fisheye cameras, please see the actual model for details.

52
 1. Click Setup > System > Fisheye Settings.

2. Select the mounting method and then enter the desired angle of view for the camera.
3. Click Save.

4 Live View
Live view means playing live video (real-time audio and video) received from a camera in a window through
the Web interface.
If you log in with the Live View check box selected, live video appears by default when you are logged in.
You may double-click the window to enter or exit full screen mode.

Live View Toolbar

NOTE!
The supported live view operations may vary with camera model. For the operations that your camera
supports, see the Web interface.

Button Description

/ Play/stop live video.

Adjust the output volume for the media player on the PC.

Adjust the microphone volume on the PC during audio communication

between the PC and the camera.

53
 Button Description

Take a snapshot of the current image displayed on the PC.

Note:
The path for saving snapshots is set in System Configuration.
Start/stop local recording.
/ Note:
The path for saving local recordings is set in System Configuration.

/ Start/stop audio communication between the PC and the camera.

/ Start/stop digital zoom. For more details, see Using Digital Zoom.

/ Start/stop 3D positioning. For more details, see Using 3D Positioning.

/ Show/hide the PTZ control panel.

Reset the packet loss rate to zero.

Note:
After you move the mouse cursor on a live view window, this button
appears on the floating toolbar.
Display packet loss rate and bit rate information in the bottom.
Note:
 After you move the mouse cursor on a live view window, this button
appears on the floating toolbar.
 Click this icon to display the bottom information. Click this icon again,
the bottom information is displayed if the mouse cursor is moved on a
live view window or on the bottom information, and it hides
automatically if the mouse cursor remains on a live view window for 3
seconds or leaves the window.

Click this button to open the image setting page.

Display in full screen mode.

Set the display ratio of the image.

 Scale: display images by 16:9
 Stretch: display images by window size
 Original: display images in its original size

Select a live video stream that the camera supports: main stream, sub
stream or third stream.

Viewing Certain Area of Images

Digital zoom and 3D positioning allow you to get more details of certain part of images. Digital zoom
enlarges an image with loss in image quality, while 3D positioning enlarges an image without.

54
Using Digital Zoom

1. On the Live View page, click on the toolbar.

2. Click and hold the mouse button, and then drag from the top down to specify an area.
3. To restore the original image size, click in the enlarged area, or drag from the bottom top.

4. To exit, click .

Using 3D Positioning

NOTE!
This function is available only for network PTZ cameras and network box cameras equipped with
motorized zoom lens and PTZ. Please see actual models for details.

1. On the Live View page, click on the toolbar.

55
 2. Click and hold the mouse button, and then drag from top down to specify an area.

3. To exit, click .

Live View of Fisheye Cameras

NOTE!
 This function is only supported by the network fisheye cameras. Please see actual models for details.
 The preview image on the Web may vary with the fisheye settings for the camera. Please set the fisheye
parameters (see Setting Fisheye ) and the fisheye mode (see Video Configuration) of the camera before
you start live view.

You can select the fisheye, panorama and 4PTZ as the fisheye mode. The preview image may vary with the
installation method of the camera. The following takes wall mount as an example. When Fisheye is selected
in the fisheye mode list, a 360° fisheye image is displayed as follows.

56
When Panorama is selected in the fisheye mode list, the dewarped panorama image is displayed as
follows.

If the ceiling mount or table mount is adopted, the panorama image is made up of two 180°fisheye
preview images.

57
NOTE!
If the ceiling mount or table mount is adopted, the panorama image (two 180° images) is a dewarped
image of the fisheye preview image (360° image). Please mount the camera with an appropriate angle of
view according to the actual surveillance requirements.
For example, if the camera is installed on the ceiling, the surveillance target is displayed on the upper part
of the panorama image when the intersection angle between the device cable outlet (logo) and the
surveillance target in clockwise direction is 135°.

Position of surveillance target

(e.g. access control) Panorama image in
360° Fisheye image in
45
° panorama preview mode
fisheye preview mode
Target
Ta
rg
et

Cable
outlet
Device
bottom
LO
GO

When 4PTZ is selected in the fisheye mode list, you can view four partial preview images that are
numbered from left to right and from top to bottom by default. As shown in the following figure, each
preview image can be operated as a virtual PTZ view for PTZ control and zooming.

58
5 Video Playback and Download with Edge Storage
NOTE!
 Edge storage refers to recording video to the memory card of a frontend device (mostly a camera). Local
recording refers to recording video to a local PC client.
 Before you play back video with edge storage, check that the camera has been installed with a memory
card and storage has been configured.
 This function is not supported by some models, please see actual models for details.

Video Playback
1. Click Playback on the home page.

2. Select the date from the calendar.

59
 3. Click Query.
4. Under Results, double-click the time period to start playing the recording.

Download
1. Click Setup > Storage > Record Download.

2. Search for video within a specified period. The results will be shown in a list.
3. Select your video and click Download. The video will be downloaded to your local path from the
memory card (local path can be changed in System Configuration).
4. Click Open Folder to show the folder where the downloaded video is saved.

6 PTZ Control
This function is available only for the PTZ dome cameras or a box camera installed on a Pan/Tilt motor.

NOTE!
 Some of the lens control functions are applicable to cameras equipped with motorized lens.
 The PTZ control buttons may vary with camera model. For the PTZ control buttons that your camera
supports, see the Web interface.

PTZ Control Toolbar

Item Description

Select a preset and then click . The PTZ camera goes to the selected preset.
Preset
To add a preset, click . To delete a preset, click .

Select a patrol route and then click to start patrol.

 To edit a patrol route, click .
Patrol
 To add a patrol route, click .
 To delete a patrol route, click .

60
 Item Description

Adjust the moving speed of the PTZ camera.

Control the direction of the PTZ camera and release the control.

/
Turn on or off IR.
/ Turn on or off the wiper.

/
Turn on or off the heater.
Turn on or off the illuminator.
/ Turn on or off snow control.

Adjust camera focus.

Adjust camera zoom.

Turn on or off defog.

/

Increase or decrease iris diameter.

Note:
For certain scenes, this button can be used to control the laser spot size.

Shortcut keys for PTZ control. After the mouse cursor changes to one of these
shapes in live view, click and hold the left mouse button to operate the PTZ camera.
Note:
 Only PTZ dome cameras and PTZ cameras support this function.

 These buttons are unusable when you are using 3D positioning or digital zoom.

Shortcut keys for zooming in or out in live view. Scroll the wheel forward to zoom in
or backward to zoom out.
Note:
Only cameras with motorized zoom lens support this function.

Setting Patrol by Presets

Setting Presets
On the Preset tab, you can manage presets or perform certain control operations to the PTZ camera. For
more details, see PTZ Control Toolbar.

61
Add a preset
1. On the Live View page, click Preset on the control panel.

2. Adjust the camera till it points toward the desired direction.

3. Adjust zoom and focus as needed to obtain the optimal image.
4. Click to add it as a preset. Enter a number and name for the preset and then click Submit.
Go to a preset
1. On the Live View page, click Preset on the control panel.

1
2

2. Click for a preset. The PTZ camera goes to the selected preset.

Delete a preset
1. On the Live View page, click Preset on the control panel.

62
 1
2

2. Click for a preset and then confirm the delete.

Setting Patrol
A patrol route is the track by which a PTZ camera follows when moving from a preset to the next. The
length of time that a PTZ camera stays at each preset is configurable. Multiple patrol routes are allowed for
a PTZ camera.
Patrol actions include going to a preset and staying at the preset for a certain amount of time before going
to the next. You can set the rotation direction, zoom, rotation speed, patrol time, and stay time. The system
records the route and adds it to the action list. You may select Keep Rotating so the PTZ camera follows the
same route and patrols repeatedly.
Add a patrol route
1. On the Live View page, click Patrol on the control panel.

2. Click .
3. On the Add Patrol page, enter the route ID and name, and then click Add to add a patrol action. Use
the buttons to adjust the sequence of the actions.
Patrol actions include:
 Go to a preset and stay for a certain amount of time before going to the next preset.

63
  Rotate at the set speed in the set direction for a certain amount of time, zoom, stay at a set position
for a certain amount of time, or patrol repeatedly if Keep Rotating is selected.
It is recommended that the first action type is Go to Preset.
4. Click Submit.
Record a patrol route
1. On the Live View page, click Patrol on the control panel.
1

2. Click to start recording the patrol route. You can adjust the direction and zoom of the camera
during the recording. The system records the motion and track of the camera and adds them to the
action list.

3. Click to finish recording. Then the patrol route is saved as a mode route automatically. You can

click to start patrol or to delete the mode route.

Make a patrol plan

1. On the Live View page, click Patrol on the control panel.

64
 1

2. Click . The page for setting patrol plans is displayed.

3. Set the correct patrol time and route.

4. Select Enable Patrol Plan.
5. Click Submit.
Start a patrol route
After you have added a patrol route, select the patrol route to start patrol.
1. On the Live View page, click Patrol on the control panel.
1
2

2. Click for the patrol route you want to start.

Edit a patrol route
1. On the Live View page, click Patrol on the control panel.

65
 1
2

2. Click for the patrol route you want to edit and modify the settings as required.
Delete a patrol route
1. On the Live View page, click Patrol on the control panel.
1
2

2. Click for the patrol route you want to delete and then confirm the delete.

Setting Home Position

PTZ camera will return to home position if no operation is made within a specified period.

NOTE!
This function is available for network PTZ cameras only.

1. Click Setup > PTZ > Home Position.

2. Select the desired preset as the home position and set the time. To add a preset, see Add a preset.
3. Click Save.

66
Remote Control PTZ
When the third-party platform is used and the PTZ protocol does not match that, you can set the remote
control function to control the PTZ.

NOTE!
This function is only supported by PTZ cameras.

1. Click Setup > PTZ > Remote Control.

2. Under Remote Control, select Enable and set the listener port and address code.

NOTE!
 The listener port is the local port number of the camera and cannot be set as an occupied port. Please
keep the default port number for general conditions.
 The camera can read the address code in the instruction. If it is the same as the address code on the Web,
the camera can parse the instruction.

3. Click Save.

Preset Snapshot
When an alarm is triggered to the preset, the camera can snapshot and upload images to the FTP server.

NOTE!
Please complete FTP settings and snapshot alarm settings before you enable this function.

1. Click Setup > PTZ > Patrol.

2. Select Enable.
3. Click Save.

Appendix A Glossary
Acronym Description

ARP Address Resolution Protocol

CBR Constant Bit Rate

DNS Domain Name Service

DDNS Dynamic Domain Name Service

67
 Acronym Description

DHCP Dynamic Host Configuration Protocol

DST Daylight Saving Time

FTP File Transfer Protocol

GOP Group Of Pictures

GUI Graphical User Interface

HTTPS Hyper Text Transfer Protocol over SSL

IE Internet Explorer

IMOS IP Multimedia Operation System

IP Internet Protocol

IPC IP Camera

MTU Maximum Transmission Unit

NTP Network Time Protocol

OSD On Screen Display

PoE Power over Ethernet

PPPoE Point-to-Point Protocol over Ethernet

PTZ Pan, Tilt, Zoom

ROI Region of Interest

SMTP Simple Mail Transfer Protocol

SSL Secure Socket Layer

UNP Universal Network Passport

USB Universal Serial Bus

VBR Variable Bit Rate

WDR Wide Dynamic Range

68
Appendix B FAQ
What to do if no message prompts me to install ActiveX when I log in on a Windows 7 PC the first time
Answer: Follow these steps to turn off UAC and then log in again:
1. Click the Start button, and then click Control Panel.
2. In the search box, type uac, and then click Change User Account Control Settings.
3. Move the slider to the Never Notify position, and then click OK.
4. After UAC is turned off, log in again.

What to do if the installation of ActiveX failed

Answer: If the installation failed, add the IP address of the camera as a trusted site: open Internet Option
in IE, click the Security tab, click Trusted sites, and then click Sites to add the website.
If you use Windows 7, you need to save the setup.exe to your PC first, right-click the file, select Run as
administrator, and then install it according to instructions.

What to do if live video fails when I log in for the first time
Answer: Close the firewall on your PC and then log in to the Web interface again.

69