A STUDY ON IMPACT OF GST ON DAY TO DAY LIFE

Submitted in partial fulfilment of the requirement for the reward of

Bachelor of commerce

By

SARANYA R

39740210

Bachelor of commerce
SCHOOL OF MANAGEMENT STUDIES
SATHYABAMA
INSTITUE OF SCIENCE OF TECHNOLOGY
(DEEMED TO BE UNIVERSITY)
Accredited with Grade “A” by NAAC I 12B Status by UGC I Approved
By AICTE
Jeppiaar Nagar, RAJIV GANDHI SALAI, CHENNAI – 600119
APRIL 2022

I
 SCHOOL OF MANAGEMENT STUDIES

BONAFIDE CERTIFICATE

This is to certify that this project report is the bonefide work of SARANYA R
(39740210) who has done the project work entitled A STUDY OF IMPACT
ON GST IN DAY TO DAY LIFE under my supervision from.

DR. JOHN PAUL M

Internal guide

DR. BHUVANESWASRI G.

Dean, School of Business Administrative

Submitted for viva voice examination held on

Internal Examiner external examiner

II
 DECLARATION

I am SARANYA R (39740210). Hereby declare that the Project Report

entitled “A STUDY AN IMPACT OF GST IN DAY TO DAY LIFE” done by
me under the guidance of DR.JOHN PAUL M, MBA, MHRM, M.PHIL, TN-
SET, Ph.D., School of management studies is submitted in partial fulfilment
of the requirements for the award of bachelor of commerce degree.

DATE:

PLACE: CHENNAI SARANYA R

III
 ACKNOWLEDGEMENT

I am pleased to acknowledge my sincere thanks to Board of

Management of SATHYABAMA for their kind encouragement in doing this
project and for completing it successfully. I am grateful to them. I convey my
sincere thanks to Dr. BHUVANESWARI G., Dean, School of
management studies and Dr. PALANI A., Head, School of management
studies for providing me necessary support and details at the right time
during the progressive reviews.

I would like to express my sincere and deep sense of gratitude to my

Project Guide DR. DR.JOHN PAUL M, MBA, MHRM, M.PHIL, TN-SET,
Ph.D., Assistant Professor of the Department, School of Management for
her valuable guidance, suggestions and constant encouragement paved
way for the successful completion of my project work.

I wish to express my thanks to all Teaching and Non-teaching staff

members of the School of Business Administration who were helpful in
many ways for the completion of the project.

SARANYA

IV
 LIST OF CONTENTS

Chapter
TITLE Page no
no
List of table
List of charts
Abstract
Introduction
1 1
1.1 introduction on GST
1.2 GST (Goods and services) 2
1.3 salient feature of GST in India 3
1.4 Exempted Categories under GST in India 4
1.5 type of goods and services in India 5
1.6 overview of study
Literature review
2 11
2.1 literature review
3 3.1 research methodology 14

3.2 research design

3.4 sources of data 15
3.5 limitation of study

DATA ANALYSIS AND INTERPRETATION

4 17
4.1 Survey analysis of data
4.1.1 Age of respondents 18
4.1.2 Gender of respondents 19
4.1.3 professional status of respondents 20
4.1.4 monthly income of respondents 21

4.1.5 Are you affecting from GST day to day life? 22

4.1.6 In which GST is affecting for you 23

4.1.7 When you will pay GST? 24
4.1.8 GST is to pay difficult before and now 25

V
 4.1.9 GST is a very good tax forms for India 26
4.1.10 GST has increased the tax burden on day to
27
day
4.1.11 GST will increase the Tax collection of
28
GOVT.
4.1.12 Goods and Service Tax(GST)encourage
individuals to save part of their Income 29
4.2. hypothesis
4.2.1 ANOVA 30
4.2.2 T-Test 31
5 5.1 Findings and suggestion 32
Conclusion 33
Reference 33
WEBSITE
APPENDIX – I (questionnaire) 34

VI
 LIST OF TABLE

Chapter no TITLE PAGE NO

4 4.1.1 Age of respondents 18
4.1.2 Gender of respondents 19
4.1.3 Professional status of respondents 20

4.1.4 Monthly income of respondents 21

4.1.5 Are you affecting from GST day to day 22
life?
4.1.6 In which GST is affecting for you 23
4.1.7 When you will pay GST? 24
4.1.8 GST is to pay difficult before and now 25
4.1.9 GST is a very good tax forms for India 26
4.1.10 GST has increased the tax burden on 27
day to day
4.1.11 GST will increase the Tax collection of 18
GOVT.
4.1.12 Goods and Service Tax(GST)encourage 29
individuals to save part of their Income

VII
 LIST OF CHARTS

Chapter no TITLE PAGE NO

4 4.1.1 Age of respondents 18
4.1.2 Gender of respondents 19
4.1.3 Professional status of respondents 20

4.1.4 Monthly income of respondents 21

4.1.5 Are you affecting from GST day to day 22
life?
4.1.6 In which GST is affecting for you 23
4.1.7 When you will pay GST? 24
4.1.8 GST is to pay difficult before and now 25
4.1.9 GST is a very good tax forms for India 26
4.1.10 GST has increased the tax burden on 27
day to day
4.1.11 GST will increase the Tax collection of 18
GOVT.
4.1.12 Goods and Service Tax(GST)encourage 29
individuals to save part of their Income

VIII
 ABSTRACT

GST stands for “Goods and Services Tax”, and is proposed to be a

comprehensive indirect tax levy on manufacture, sale and consumption of
goods as well as services at the national level. It will replace all indirect
taxes levied on goods and services by the Central Government and State
Governments. GST command may hamper the growth and development of
the country. The main objective behind this study is to know the Impact of
Goods and Services Tax (GST) in India, to study the different aspects of
Goods and Services Tax system in India and to study the Impact of Goods
and Services Tax (GST) on Indian Economy. The paper is based on
secondary data sources which were collected from magazines, newspapers
and authorized websites.

IX
CHAPTER 1
1.1 INTRODUCTION

GST is the most ambitious and remarkable indirect tax reform in

India’s post-Independence history. Its objective is to levy a single national
uniform tax across India on all goods and services. GST has replaced a
number of Central and State taxes, made India more of a national
integrated market, and brought more producers into the tax net. By
improving efficiency, it can add substantially to growth as well as
government finances. Implementing a new tax, encompassing both goods
and services, by the Centre and the States in a large and complex federal
system, is perhaps unprecedented in modern global tax history.

GST is a tax on goods and services with comprehensive and

continuous chain of set-off benefits up to the retailer level. It is essentially a
tax only on value addition at each stage, and a supplier at each stage is
permitted to set-off, through a tax credit mechanism, the GST paid on the
1
purchase of goods and services. Ultimately, the burden of GST is borne by
the end-user (i.e. final consumer) of the commodity/service.

With the introduction of GST, a continuous chain of set-off from the

original producer’s point and service provider’s point up to the retailer’s
level has been established, eliminating the burden of all cascading or
pyramiding effects of an indirect tax system. This is the essence of GST.
GST taxes only the final consumer. Hence the cascading of taxes (tax-on-
tax) is avoided and production costs are cut down.

As already noted, prior to the introduction of GST, the indirect tax

system of India suffered from various limitations. There was a burden of
tax-on-tax in the pre-GST system of Central excise duty and the sales tax
system of the States. GST has taken under its wings a profusion of indirect
taxes of the Centre and the States. It has integrated taxes on goods and
services for set-off relief. Further, it has also captured certain value
additions in the distributive trade. There is now a continuous chain of set-
offs which would eliminate the burden of all cascading effects.

1.2 GST (GOODS AND SERVICES)

The reference of GST was first made in the Indian Budget in 2006-07
by the Finance Minister Mr. P. Chidambaram as a single centralized
Indirect tax. The GST constitution ( 122nd) Amendment Bill 2014 was
introduced on December 19, 2014 and passed on May 06, 2015 in the Lok
Sabha and yet to be passed in the Rajya Sabha. The bill seeks to amend
the constitution to introduce Goods and Services tax vide proposed new
article 246 A. This article gives power to Legislature of every state and
parliament to make laws with respect to goods and services tax where the

2
supplies of goods or of service take place. Recently, Union Minister Mr.
Arun Jaitley said that GST could be implemented as early as January 1,
2016.
1.1.1 MEANING:
Clauses 366 (12A) of the constitution Bill defines GST as ―goods
and service tax‖ means any tax on supply of goods, or services or both
except taxes on the supply of the liquor for human consumption. Further
the clause 366 (26A) of the Bill defines Services means manufacture, sale
and consumption of goods and services at a national level . The proposed
tax will be levied on all transactions involving supply of goods and services,
except those which are kept out of its preview.

1.1.2 Salient Features of GST in India

The salient features of GST in India have been highlighted below:
1. Supply as the base: GST would be applicable on “supply” of goods or
services as against the erstwhile concept of tax on the manufacture
of goods or on sale of goods or on provision of services.

2. Destination-based tax: As opposed to the previous principle of origin-

based taxation, GST would be based on the principle of destination-
based consumption taxation.

3. Dual GST: The Centre and the States would simultaneously levy tax
on a common base. The GST to be levied by the Centre would be
called Central GST (CGST) and the GST to be levied by the States
(including Union territories with legislature) would be called State

3
 GST (SGST). Union territories without legislature would levy Union
territory GST (UTGST).

Inter-State supply: An integrated GST (IGST) would be levied on inter-

State supply of goods or services. This would be collected by the
Centre so that the credit chain is not disrupted. Imports of goods and
services would be treated as inter-State supplies and would be subject
to IGST. (This would be in addition to applicable customs duties).

1.4 Exempted Categories under GST in India:

The GST and council and other GST authorities notifies list of
exempted goods. Such goods are not fallen under payment of GST tax.
The authorities may modify or amend the list time to time by adding
deleting any item if required by notification to public.

Essential Goods and Services for GST in India:

Essential Category of goods and services are charged very lower
GST rate. Essential goods and services are the goods and services for
necessary items under basic importance. Standard Goods and services for
GST in India:
A major share of GST tax payers falls under this category of Standard
Goods and Service. A Standard rate is charged against the goods and
services under this category.

4
Special Goods and Services for GST tax Levy:
Under special category of goods and services, GST rates would be
high. Precious metals including luxury items of goods and services fall
under special goods and services for GST rate implementations.

GST rates in India at a glance

Exempted categories: 0
Commonly used Goods and Services: 5%
Standard Goods and Services fall under 1st Slab: 12%
Standard Goods and Services fall under 2nd Slab: 18%
Special category of Goods and Services including Luxury
Goods: 28%.

1.5 Types of Goods and Service Tax in India:

1. CGST (Central Goods and Service Tax): GST to be levied by the
center.
2. SGST (State Goods and Service Tax): The GST is to be levied by the
states is State GST (SGST).
3. IGST (Integrated Goods and Service Tax): Integrated GST will be
levied by the center and the states concurrently.

5
1.6 OVERVIEW OF STUDY
GST Day to day life
As most of our readers are already aware, the GST council has
finalized the GST rates across different goods & service categories. The
tax range is divided into the different slabs i.e. 0%, 5%, 12%, 18% & 28%.
Let's see how your life changes with the introduction of GST and how
much more or less you need to shell out from your pocket.
Footwear:

Be ready to shell out more for footwear which costs more than Rs
500 as the GST rate is kept at 18% as compared to the earlier 14.41%.
However, the rate for footwear costing below Rs 500 is reduced to 5%.

Garments:

Buying your next shirt or trouser will cost you a little less as the
GST rate for ready-made garments is reduced to 12% from the existing
18.16%.

Cab & taxi rides:

Even booking your cab is slightly cheaper now as the tax rate is
reduced to 5% from 6% for any taxi booked online like on Ola, Uber or
Meru.

Airline ticket:

There is no change for an economy flight ticket price but GST for a
business class ticket will attract 12% rate.

6
 jewellery:

Gold investment will be slightly more expensive due to a higher GST

rate.

Buying real estate:

If you are planning to buy an under construction real estate property,

then you will stand to get more benefit than a ready to move in property.
Your builder will get input tax credit and can pass on the same to you in
terms or reduced prices.

Hotel stay:

For a room rent of less than Rs 1,000, there wont be any GST, but in
case it is more than Rs 5,000 then it will have a GST rate of 28%.

Buying a car:

Most of the cars across different segments will become cheaper but
the same will not be applicable for hybrid cars as the GST rate is 28% on
all the vehicles irrespective of its make, model or engine capacity and also
depends on a particular car segment.

Mobile bills:

Your phone bill is set to rise by 3% because GST on telecom

services is 18% than an earlier 15%.

7
 1.3 Evolution of GST in India

In 2000, the Vajpayee Government started discussion on GST by

setting up an Empowered Committee, headed by Asim Dasgupta (West
Bengal Finance Minister) to design the GST model. Thereafter, the Task
Force on Implementation of the Fiscal Responsibility and Budget
Management Act, 2003 (Chairman: Vijay Kelkar) recommended the
removal of all inefficient and distortionary taxes so that India obtains the
efficiencies of a single national tax, and suggested a comprehensive GST
based on VAT principle.

The idea of moving towards a GST was proposed in 2005 by the then
Union Finance Minister, P. Chidambaram in his budget speech for the year
2005-06 where he observed that the entire production-distribution chain
should be covered by a goods and services tax that encompasses both the
Centre and the States. He reiterated his idea in 2006-07 budget speech
and proposed April 1, 2010 as the date for introducing GST. Towards this
objective, an Empowered Committee (EC) of State Finance Ministers was
to work with the Central Government to prepare a roadmap for introduction
of GST. The final version of the report of EC was presented in the form of
‘A Model and Roadmap for Goods and Services Tax in India’ on April 30,
2008.

After receiving comments on the report from Government of India and

concerned officials of the State Governments and taking into account their
recommendations, the EC released the First Discussion paper on Goods
and Services Tax in India on November 10, 2009 to obtain the inputs of
industry, trade bodies, and people at large. On 22nd March 2011, the

8
Constitution (115th Amendment) Bill was introduced in the Lok Sabha to
operationalize the GST and enable Centre and States to make laws for
levying of GST. However, the Bill lapsed with the dissolution of the 15th
Lok Sabha.

Thereafter, on 19th December, 2014 the Constitution (122nd

Amendment) Bill, 2014 was introduced in the Lok Sabha to address various
issues related to GST. It is noteworthy that the introduction of GST required
a Constitutional amendment as the Constitution did not vest express power
either in the Central Government or State Government to levy tax on the
‘supply of goods and services’. While the Centre was empowered to tax
services and goods up to the production stage, the States had the power to
tax sale of goods. Since the GST regime requires goods and services to be
simultaneously taxed by both the Central and State Governments, a
Constitutional amendment was needed.

1.3 STATEMENT OF PROBLEM

With the implementation of the Goods and Services Tax or the GST,
there is so much talk about the new tax system all over India. While it is
important to understand what the GST is and how it impacts different
industries, we must also look at how it will change our daily lives. In this
article, we are going to see how the GST will affect the cost of services that
we use on a daily basis.

Before we begin, let’s take a look at the evolution of service tax in

India. The taxation of services began in 1994 (as soon as the government
realised that services made up about 40% of our GDP), at which time
a 5% service tax was levied upon three services: telephone, non-life
9
insurance, and tax brokerage services. Three more services–advertising,
courier and radio pager services–soon followed in 1996. In the following
year (1997), the service tax base was expanded from six to 15 services
(including air travel, renting marriage halls, service provided by recruitment
agencies, etc.).

While the service tax of 5% remained constant for a decade (until

the 2002-2003 financial year), it was increased to 8% in 2003. In 2004, two
new tax conditions were added: an education cess of 2% of ST(service tax)
was introduced, and the service tax was increased from 8-10%, making the
total service tax equivalent to 10.2%.

With this understanding, let’s take a step into the future and analyze
how the GST will change our daily lives in 2022.

1.5 Objectives of study

 To know how GST affect people in day to day life

 To know how they were managing the GST in the life
 To Analysis customers perception regarding Goods and Service Tax
(GST)

10
CHAPTER 2

LITERATURE REVIEW

2.1 literature review

The proposed GST is likely to change the whole scenario of
current indirect tax system. It is considered as biggest tax reform since
1947. Currently, in India complicated indirect tax system is followed with
imbrication of taxes imposed by unions and states separately. GST will
unify all the indirect taxes under as umbrella and will create a smooth
national market. Expert says that GST will help the economy to grow in
more efficient manner by improving the tax collection is it will disrupt all
the tax barriers between states and integrate country by single tax rate.

Ahamd et al. (2016), found that the level of awareness of the GST
is still not reached a satisfactory level. This is because the study
involved only general questions that should be known by the
respondents as end users. This cause the respondents gave high
negative perception of the impact of implementation of GST.

The respondents received less information and promotion of the

authorities. Most of the respondents were unclear whether the goods
and services are not subject to GST. Furthermore, due to the lack of
information on GST, the respondents had a high negative perception.
Therefore, the government must convince that GST will not have a
lasting impact on the public as particularly convincing end users that no
increase in prices of goods and services

11
 Times of India dated (27 July, 2017), stated that the GST
implication across different places for the same product has wider
differences which the consumers are unaware, resulting them in
surprise. Ex A Rasamalai sold in counter at a shop is taxed with 5% but
if it is served in the hotel it is taxed with 18% this has resulted in
difference of consumers shopping to purchase the similar products.

According to Tan and Chin-Fat (2000), Malaysian understanding

regarding GST was still low. Based on study conducted by Djawadi and
Fahr (2013) pointed out that knowledge about tax is important to increase
the thrust of authorities and also the citizens.

Tulu (2007), indicate that other factors such as taxpayers’ attitude or

morale found to be the result of lack of awareness has found to have little
impact on taxpayers’ attitude towards taxation. A lot of individuals or
taxpayers might want to comply in full with the tax systems, but are unable
to do so because they are not aware of and lack of understanding their full
obligations. Even they understand their obligations they may not know how
to comply with it because of there is no two way communications between
the authorities and taxpayers. Dup (2014) claimed that the ability of
taxpayers to comply with the tax laws have a strong relationship with tax
awareness.

Nitin Kumar (2014) studied, “Goods and Service Tax- A Way

Forward” that implementing GST in India would help in removing current
indirect tax system and expected to encourage unbiased tax structure
which is indifferent to geographical locations. Nishita Gupta (2014) in her
study stated that by implementing GST would give many benefits to our

12
country which is not given by current tax structure and will benefit the
economy.

Ahmed and Poddar (2009) studied, ‘Goods and Service Tax Reforms
and Intergovernmental Consideration in India’ and found that GST
introduction will provide simpler and transparent tax system with increase in
output and productivity of economy in India. But the benefits of GST are
critically dependent on rational design of GST.

Ben Fillip and Matt Taylor (2015) look into the different scenario of
GST base expansion and rate changes as well, that may affect the different
income groups of households in Australia. They also explore the possibility
of combining this exercise with the Income Tax rate changes. They
evaluated the different expenditure patterns of different types of income
groups. They concluded that either expanding the GST base or increasing
the rate of GST in Australia may cause a regressive taxation that may
negatively affect the income position of low-income households more than
that of their higher income counterparts. It is clear that they have tried to
evaluate the GST from the consumers’ point of view.

Kumar (2014) discussed that the GST will help in removing the
economic deformation by indirect tax system in India and encourage the
unbiased tax structure in different part of India.

Pinki et.al, (2014) concluded that the GST will be beneficial for the
central government, state government and consumer for long duration of
time. IT infrastructure will be playing a crucial role for the effective
implementation of the GST.
13
 PohJin Goh et al., (2017) highlighted the overall view of GST in
Malaysia and suggested that there is a significant need for the Malaysian
government to put in more effort to ensure that consumers have a clear
understanding and develop a positive perception towards GST, leading to
its acceptance. They have pointed out the need to GST awareness among
the Taxpayers in Malaysia. But this feature cannot be limited to any
particular region or community. Spreading of awareness is key to ensuring
the success of taxation reforms.

Garg, G (2014) depicted that the GST implementation has been an

important and exhaustive step after independence for the economic
transformation. It will be most significant task for the indirect tax collection
in India.

Poh (2014) examined the GST policy in Malaysia and pointed the
most crucial and hidden truth of goods and services tax. He said that GST
looking good on paper but it will increase 2% tax on the goods and services
which ultimately increase the price and decrease the demand in short and
long term of duration.

Palil (2011) explained that the GST will increase at least 4% of

products price but due to lack of awareness and knowledge about the GST
the price of the products may increase because of a hoarding among
mentality among the public.

Peter S. Spiro (1993) tried to evaluate the operation of parallel

economy under GST regime in Canada. They have given the accounts of
the methods to implicate the part of the business which is not reported to

14
the Government thus reducing the tax base. This is very much relevant in
India as visible in large number of fake invoice cases i.e credit laundering.

Hafizah et al., (2013) underlined the basic requirements of GST and

they look into the implementation of GST system in Malaysia, its need,
operational framework and other aspects needed for successful
implementation. This work gives fair insight to gain the ground for further
research.

Williams (1996) compare the contemporary indirect tax system in the

world and indirect tax or value added tax in Republic of Fiscalia. He
discussed about the advantages and disadvantages of Goods and Services
tax practices and advised to the creation of international body to lineup and
manages the VAT policies throughout the countries.

Tripathi, (2011) discussed about the various issues related with the
value added tax and its impact on the different section of the society.
Goods and services tax would be present in all types of services and goods
produced and making it possible to pay tax by the all section of the society.
GST is an important tool to increase the revenue from the each and every
section of the society.

As per discussion of New Zealand Government (2012), the taxes on

goods ordered and delivered through internet. It was tried to examine the
GST and import duties applicability on the various import’s goods.

15
 Jaiprakash ( 2014) in his research study mentioned that the GST at
the Central and the State level are expected to give more relief to industry,
trade, agriculture and consumers through a more comprehensive and wider
coverage of input tax set-off and service tax setoff, subsuming of several
taxes in the GST and phasing out of CST.

Mrs. Poonam (2017) in her study stated that the introduction of GST
would be a very significant step in the field of indirect tax. The cascading or
double taxation effects could be reduced by combining many central and
state taxes. Consumer’s tax burden will reduce to 25% to 30% after
introduction of GST. After introduction of GST Indian products would
become more competitive in the domestic and international markets. This
tax would instantly encourage economic growth.

Kapoor Kapil, 28 (2017) critically examined GST implementation,

models, mechanism, issues and challenges. Development stages GST in
India studied in this paper. Exclusions from GST which is petrol alcohal,
tobacco, Diesel and some benefits such as simplicity, transparency,
cascading effect, reduction in burden of tax tax revenue collection,
economic growth and no tax for exporters are included in this paper.
Challenges also studied in the paper. So the paper concluded that proper
implementation of GST will lead to economic growth.
Yadav, S. S. and Shankar, R., 29 (2018) in their research paper
analysed the history and evolution of GST in the country and how it has
replaced various indirect taxes. Rupa, R. (2017) in her research paper
explained the concept of GST. Also she highlighted the advantages and
disadvantages of GST in our economy.
16
CHAPTER 3
RESEARCH METHOLODOLOGY
Research methods are the techniques and tools by which you
research a subject or a topic. Research methodology involves the learning
of various techniques to conduct research and acquiring knowledge to
perform tests, experiments, surveys, and critical analysis.

Research methodology simply refers to the practical “how” of any

given piece of research. It’s about how a researcher systematically designs
a study to ensure valid and reliable results that address the research aims
and objectives.

3.1 SOURCE OF DATA

The main source of data for the study was

1) Primary data
2) Secondary data

1) Primary data

Primary data were collected by framing a questionnaire. A set of

questionnaire were prepared and questionnaires in google form were
circulated to selected public to know their views.

2) Secondary data

The secondary data were collected from articles published in

newspaper, internet website, magazines, and journals.

17
 3.2 Sampling design:

The data collected are original in nature. It is first-hand information.

Samples of 75 respondents of business through internet were selected.
The researcher adopted simple random sampling method.

3.3 Construction of tool:

Keeping the objectives of the study in the mind, the researcher
constructed the questionnaire to elicit the required information from the
respondents. The questionnaire in google form was administered to a
sample of 60 respondents. A copy of the questionnaire is appended.

3.4 Frame work of analysis:

The information collected through the questionnaire was analyzed by
using the following statistical tools namely,
a) Percentage analysis
b) Hypothesis testing(T-test, ANOVA)
From the analysis made, the researcher has interpreted the
data theoretically and statistically displayed through the diagrams.

3.5 Processing of data:

The questionnaire was prepared in such a way that it would be easy
for the respondents to answer. The questionnaire consists of multiple
questions and Yes / No questions.

18
3.6 Limitation of the Study:
1. The sample size was small and cannot be applied to the entire
population.
2. GST is new launched tax system so some complications are faced by
the peoples.
3. GST has given rise to complexity for many business owners across
the nation. SMEs with a total income of Rs.75 lakh could avail the
composition scheme, pay a mere 1% tax on turnover and abide by
less compliances; however, the trade-off is that they cannot claim
credit for input tax.
4. GST has received criticism for being called a ‘Disability Tax’ as it now
taxes articles such as braille paper, wheelchairs, hearing aid etc.

19
CHAPTER 4
DATA ANALYSIS AND INTERPRETATION

Analysis of data is the process of inspecting, transforming and

modelling data with a goal of discovering useful information, providing
suggestions, arriving at conclusions and supporting decision making. Data
Analysis has multiple facets and approaches, encompassing diverse
techniques under a variety of names, in different business, science and
social science domains.
This chapter deals with the analysis and interpretation of data
regarding awareness of crypto currency among businessmen. Data are
collected from 60 respondents and tabulated for easy understanding and
good presentation, which assists the researcher to analyze the data
efficiently. The data collected are been analyzed using the following
statistical tools:
 Percentage Analysis
 Hypothesis Tests (Correlation & ANOVA)
The diagrams, tables and chart provide a bird’s eye view of the entire
data and helps in summarizing and presentation of the data collected in a
systematic manner.

20
4.1.1 Age Wise Classification
4.1.1 Table

options No. of. Responds Percentage

18-25 37 40%

25-30 22 29%

30-45 12 16%

45 above 4 5%

total 75 100

COUNT OF HOW OLD ARE

5%

16%
18-25
25-30
50%
30-45
45 above
29%

Interpretation:

In the chart we can we observe 49% of respondents are between

ages 18-25. 29% of respondents are between ages 35-30. 16% of
respondents are between ages 30-45. 5.3% of respondents are between
ages 45 above. Most of the age’s between18-25 are involved in the
research.

21
4.1.2 Gender of respondents
4.1.2 Table

Options No.of Response percentage

female 53 29%

Male 22 71%

Grand Total 75 100

Total

29%
female
Male
71%

Interpretation:
From this chart we can we observe 29% are the female respondents. 71%
are the male respondents.

22
4.1.3 Professional Status
4.1.3 Table

Options No.of Response Percentage

Auditors 14 19%

Business 36 48%

Financial manager 5 6%

Industrialist 20 27%

total 75 100

COUNT OF PROFESSIONAL
STATUS

19%
27% Auditors
Business

6% Financial manager
Industrialist
48%

Interpretation:

From the chart we can we observe that 19% of respondents in

Auditors. 48% of respondents in business. 6% of respondents in Financial
Manager. 27% of respondents in Industrialist.

23
4.1.4 Monthly Income of respondents

4.1.4 Table

Options No.of Response percentage

50000 2 4%

30000-50000 18 41%

below 30000 24 55%

Grand Total 44 100

Monthly income

2, 4%
50000
24, 55% 18, 41%
30000-50000
below 30000

Interpretation:

From the chart we can we observe that 4% of respondents in 50000.

41% of respondents in 30000-50000. 55% of respondents in below 30000.

24
4.1.5 Are you affecting from GST day to day life?

4.1.5 Table

Option No.of. Responds percentage

Maybe 13 17%

No 21 28%

Yes 41 55%

total 75 100

COUNT OF ARE YOU AFFECTING

FROM GST DAY TO DAY LIFE?

17%
Maybe
No
55%
28% Yes

Interpretation:

From the chart we can we observe that 17% of people said MAYBE.
28% of respondents said NO. 55% of respondents said YES.

25
4.1.6 In which GST is affecting for you

4.1.6 Table

Options No. of Response Percentage

Banking and Insurance

7 9%
services
Education 21 28%
Glossary 10 13%
Household Expenses 37 50%
total 75 100

Count of In which GST is affecting for you

9%
Banking and Insurance services
Education
50% 28%
Glossary
Household Expenses
13%

Interpretation:

In the chart we can we observe 9% of respondents affecting in

Banking and insurance services. 28% of respondents affecting in
Education. 13% of respondents affecting in Glossary. 50% of respondents
affecting in Household Expenses.

26
4.1.7 When you will pay GST?

4.1.7 Table

Options No. of Response Percentage

Monthly 54 72%

Quarterly 14 19%

Year 7 9%

total 75 100

Count of when you will pay GST?

9%

19% Monthly
Quaterly
Year
72%

Interpretation:

In the chart we can we observe 72% of respondents are pay in

monthly. 19% of respondents are pay in quarterly. 13% of respondents are
pay in year.

27
4.1.8 GST is to pay difficult before and now

4.1.8 Table

Options No.of Response Percentage

Agree 44 58%

Neutral 12 16%

Strongly agree 14 19%

Strongly disagree 5 7%

total 75 100

COUNT OF GST IS TO PAY DIFFICULT BEFORE

AND NOW
Strongly disagree
7%
Strongly agree
19%

Agree
Neutral 58%
16%

Interpretation:

In the chart we can we observe 58% of respondents are Agree in

difficult to pay. 16% of respondents have a Neutral level. 19% of
respondents in difficult to pay strongly agree. 7% of respondents in difficult
to pay strongly disagree.
28
4.1.9 GST is a very good tax forms for India

4.1.9 Table

Options No. of Response percentage

Agree 23 31%

Disagree 12 16%

Neutral 33 44%

Strongly agree 3 4%

Strongly disagree 4 5%

total 75 100

Count of GST is a very good tax forms for

India.
35
30
25
20
15
Total
10
5
0
Agree Disagree Neutral Strongly agree Strongly
disagree

Interpretation:

In the chart we can we observe 31% of respondents are Agree. 16%

of respondents are Disagree. 44% of respondents have a Neutral level. 4%
of respondents in strongly agree. 5% of respondents in strongly disagree .

29
4.1.10 GST has increased the tax burden on day to day

4.1.10 Table

Options No.of Response Percentage

Agree 33 44%

Disagree 10 13%

Neutral 28 37%

Strongly agree 2 3%

Strongly disagree 2 3%

Total 75 100

COUNT OF GST HAS INCREASED THE TAX BURDEN

ON DAY TO DAY

3%3%
Agree
Disagree
44%
37% Neutral
Strongly agree
Strongly disagree
13%

Interpretation:
In the chart we can we observe 44% of respondents are Agree. 13%
of respondents are Disagree. 37% of respondents have a Neutral level. 3%
of respondents in strongly agree. 3% of respondents in strongly disagree.

30
4.1.11 GST will increase the Tax collection of GOVT.

Table 4.1.11

Options No.of Response Percentage

Agree 35 47%

Disagree 5 7%

Neutral 30 40%

Strongly agree 4 5%

Strongly disagree 1 1%

total 75 100

Count of GST will increase the Tax

collection of GOVT.
40

30 Agree
Disagree
20
Neutral
10
Strongly agree
0 Strongly disagree
AGREE DISAGREE NEUTRAL STRONGLY STRONGLY
AGREE DISAGREE

Interpretation:

In the chart we can we observe 47% of respondents are Agree. 7% of

respondents are Disagree. 40% of respondents have a Neutral level. 5% of
respondents in strongly agree. 1% of respondents in strongly disagree.

31
4.1.12 Goods and Service Tax (GST) encourage individuals to save
part of their Income

4.1.12 Table

Options No. Of. responds Percentage

Agree 14 33%

Disagree 10 24%

Neutral 16 38%

Strongly agree 1 3%

Strongly disagree 1 2%

Grand Total 42 100

PERCENTAGE OF RESPONDENTS
20

15

10
Total
5

0
Agree Disagree Neutral Strongly agree Strongly
disagree

Interpretation:

In the chart we can we observe 33% of respondents are Agree. 24%

of respondents are Disagree. 38% of respondents have a Neutral level. 3%
of respondents in strongly agree. 2% of respondents in strongly disagree.

32
4.2 HYPOTHESIS ANALYSIS TOOLS

4.2.1 ANOVA

 H0: There is no significant difference between levels of GST has

increased the tax burden on day to day and GST day to day life.
 H1: There is significant difference between levels of GST has
increased the tax burden on day to day and GST day to day life.

ANOVA

TAX BURDEN

Source of Variation SS Df MS F P-value

Between Groups 2652.4089 4 663.1022 10.17749 0.012768
Within Groups 325.7689 5 65.15378

Total 2978.1778 9

Interpretation:

Since p value 0.000 is less than 0.05 null hypothesis is rejected,

alternate is accepted. Hence, there is no significant difference between tax
burden day to day and GST day to day life.

33
 4.2.2 T-test

NULL HYPOTHESIS

There is no difference between levels of GST has increased the tax

burden on day to day and GST day to day life.

ALTERNATIVE HYPOTHESIS

There is a difference between levels of GST has increased the tax

burden on day to day and GST day to day life.

no.of.respondents percentage
Mean 12 20
Variance 186.5 518.04445
Observations 5 5
Pearson Correlation 0.999999995
Hypothesized Mean Difference 0
df 4
t Stat -1.964890981
P(T<=t) one-tail 0.060437508
t Critical one-tail 2.131846786

INTERPREATION:

Form the test, the p value is p < 0.05, the we can reject the null
hypothesis and accept alternative hypothesis.

34
CHAPTER 5

FINDINGS AND SUGGESTIONS

This chapter discusses the major findings of the study besides having
a few suggestions put down by the researchers. The highlight of the study
by the researchers is in a summary format rather than descriptive from.

FINDINGS:

From the questionnaires, the following points are found and noted

• Majority of 50% respondents are between the ages of 18-25.

• Most of the respondents are Female.

• More than 48% respondents are related to business category.

• Majority of respondents 49.3% is Household expenses.

• The most of respondent’s are neutral towards the GST is very good
tax reform for India

• Majority of respondents 44% is Agree.

• Respondents are that opinion GST is very good tax reform for India
and it is the turning point of the taxation system.

• Most of the customer’s opinion that GST is fair tax. And also GST is
predominantly compliance tax.

35
SUGGESTIONS:

 We have to do reduce the tax burden on household goods because

of stable income of people
 There should be incentive for people who are below poverty line.

Conclusion:

This study highlighted the overall overview of GST in friends and

relatives. The Government to put in more effort to ensure that Consumers
have a clear understanding and develop a positive perception towards
GST, leading to its acceptance. Good understanding among customers is
important as it can generate a positive perception towards the taxation
policy. In day to day life have to save money from their income.

The implementation of GST will demystify the complexity of the taxes

associated with the services we use on a daily basis. With all that said it will
certainly eliminate, or at the very least control, the lack of uniformity in
prices and service tariff rates across the country, making it fair for the
earning class of every state.

36
Reference:

Book:

Customers Perception towards GST (Good & Service Tax)

nitibhasinchapter2

Website:

www.gst.com

https://khatabook.com/blog/impact-of-gst-on-different-sectors/

https://www.dnaindia.com/business/report-gst-impact-in-your-day-to-
day-life-2543135

APPENDIX

QUESTIONNAIRE

1. NAME:
2. GENDER:
3. AGE:
a) 18 – 25 b) 25 -30 c) 30 -40 d) 40 above
4. PROFESSIONAL STATUS:
a) Auditors b) business c) financial Manager c) industrialist
5. MONTHLY INCOME
a) 50000 b)30000 – 50000 c) below 30000
37
6. Are you affecting from GST day to day life?
a) Yes b) no c) maybe
7. In which GST is affecting for you?
a) Banking and insurance services b) education c) glossary d)
household expenses
8. When you will pay GST?
a) Monthly b) quarterly c) year
9. GST is to pay difficult before and now
a) Agree b) neutral c) strongly agree d) strongly disagree
10. GST is a very good tax forms for India
a) Agree b) disagree c) neutral d) strongly agree e) strongly disagree
11. GST has increased the tax burden on day to day
a) Agree b) disagree c) neutral d) strongly agree e) strongly disagree
12. GST will increase the Tax collection of GOVT.
a) Agree b) disagree c) neutral d) strongly agree e) strongly disagree
13. Goods and Service Tax (GST) encourage individuals to save
part of their Income
a) Agree b) disagree c) neutral d) strongly agree e) strongly disagree
14. Submit suggestion if any:-

38