ELEVATOR TRAFFIC

ANALYSIS AND
ELEVATOR
CONFIGURATION
OPTIONS: BEST
PRACTICES
FOR HIGH-RISE
BUILDINGS

Hans Sacherer
Head of High Rise Sales and Consulting,
Europe Africa
TK Elevator
 Scope overview

This white paper1 describes best practices in the design of elevator 1

In order to provide the most
configurations for high-rise buildings. In an effort to support objective information for the
architects, owners and investors, it addresses the following market, this white paper refrains
questions: from the use of product names,
promotion and sales arguments.
(1) what elevator traffic analysis (ETA) is and how it informs an
iterative design process;
(2) which qualities to look for in an elevator consultant;
(3) why to involve the elevator consultant very early in the design
process;
(4) why it helps to work with a provider who offers a wide range of
elevator types for more options when designing the building
core;
(5) why the quality of ETA input data matters;
(6) which ETA input parameters can lead to good results “on
paper”, but poor performance in the completed building.

2 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 Elevator Traffic Analysis: what it is and how
it influences design

The Elevator Traffic Analysis (ETA) predicts the future performance 2

According to ISO 8100-32, a
of a given elevator layout. The analysis should be carried out round trip time calculation is also
via simulation for tall buildings. Provided with good input, ETA possible, but this is not adequate
simulation offers specific data points on how well the future system for the complexities of passenger
will function, such as the average passenger waiting time for an traffic in tall buildings.
elevator or five minute handling capacity2.

After simulation, the elevator layout can be adapted or improved

depending on the results. At this point, it is possible to choose
among different elevator layout options that can provide different
benefits to the future owners and users in the building. One of
the most important benefits is to find the layout(s) that offer the
opportunity to reduce the number of shafts to a minimum, and
thereby free up more rentable space within the building.

The ETA is part of an iterative design process. If used by an

experienced elevator consultant, the ETA is a tool that makes it
possible to further refine each iteration of an elevator layout for
the most optimal result. It also creates the opportunity to develop
and compare different layout options to best meet the needs
of a particular project in terms of the number of shafts, budget,
passenger comfort, energy savings and system efficiency.

There are, however, certain factors that can reduce the accuracy
and reliability of an ETA, limiting the ultimate value provided by the
analysis. This normally comes as a result of unrealistic assumptions
made during the simulation phase. The results of such an ETA
simulation will not be comparable to the results of other elevator
companies provided during the tendering phase, i.e. the results
might look better or worse than the other companies’ results due
to improper inputs (more information under “Common ETA input &
design errors that falsely provide good output figures”).

Timing: When to involve an experienced

elevator consultant

In order to determine the most beneficial elevator configuration

and test it via ETA, it is important to involve an experienced elevator
consultant from the earliest stages in the structural design of tall
buildings.

Architects need to know the exact number of elevator shafts

required as well as their planned arrangement in terms of number
of elevators, number of elevator lobbies/sky-lobbies and the
arrangement of the lobbies. A sound traffic analysis aids in the
development of multiple viable solutions for a building’s elevator
core. Every solution has its advantages and disadvantages. Making
the right choice at the very beginning of a project saves a lot of
money and prevents costly surprises at a later stage.

The following figure outlines the process of finding elevator

configurations.

3 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 Figure 1: Elevator layout design process
according to ISO 8100-32:2020
3
Generally accepted
performance standards for the
elevator industry have been
defined in CIBSE GUIDE and ISO
8100-32.
1 Collect building data
2 Choose traffic analysis method
(for tall buildings = simulation)
3 Select performance goals
(based on industry standards3 and client needs)
4 Provide elevator configuration (i.e. initial layout)
5 Determine performance via simulation tool
6 Performance goals met?
a. Yes: Create more elevator configurations to provide
additional options
b. No: Modify configuration before creating further
options
7 Present results in a report

If an elevator consultant is not contacted until after the elevator core

layout is finalized, it will be too late to reap the attractive benefit of
reducing shafts, i.e. ensuring more rentable space. At that point,
there only remain some lesser benefits of reducing the number of
required elevators, such as re-purposing unnecessary shafts in a
passenger elevator lobby for use as service or firefighter elevators,
or using the space for pipework, HVAC and electrical systems.

High costs will be incurred in the future if it is decided to change

the elevator configuration in a later stage of a building’s structural
design. In most cases, and for structural reasons, architects start
high-rise designs with the building core which houses the elevators.
If the core is changed too late, the architect will have to revise
the entire structure of the building and the load-bearing walls of
the core. By starting early with the configuration of elevators,
the elevator consultants will have the time to provide advice on
any standards or best practices that need to be upheld, and they
will have enough time to create new opportunities by suggesting
different layout options.

Ample experience is required to carry out sound traffic analyses for

tall buildings which take account of all known aspects. There is no
shortage of elevator consultants in the world. However, it is highly
recommended to work with elevator consultants who have already
provided consulting for high-rise projects. They must have proven
experience using simulation tools for the traffic analysis, and their
experience enables them to provide several reasonable scenarios,
as they will not assume that only one solution fits all. Most of all,
consultants must be able to show that their recommendations
are not just theoretically sound, but that their original traffic
performance simulations will fall in line with the actual performance
of the elevator system.

4 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 Optimal results depend on the range of
elevator types available
For nearly any type of technical challenge, better results can
be achieved when you have more resources. Standard elevator
solutions may often be the best choice, but it is important to have
the option of seeing what state-of-the-art elevator solutions can
offer. Although some of the latest elevator designs do require a
higher initial investment, they often provide an immediate Return
on Investment as a result of reduced construction costs when they
facilitate a decrease in the number of elevator shafts, which also
provides for additional Return on Investment within two to five
years as a result of increased rentable space. Other goals – such
as ensuring the highest possible traffic flow efficiency or attaining
green building certifications – also require an intelligent mix of
state-of-the-art elevator solutions. With respect to the COVID-19
pandemic, lift capacity, social distancing, air conditioning and other
factors will also need to be considered if the COVID-19 pandemic
becomes prolonged.

The combination of different elevator types ensures the ability to

reach the highest level of efficiency, as well as the ability to ensure
the greatest range of layout options without sacrificing a high level
of comfort for the end users. The optimal solution often results
from the combination of the best suited elevator types and the
ability of the supplier to innovate and to solve the requirements and
challenges of the architects, the investor and the builder.

Taller buildings pose a particular challenge in terms of practicability,

because the higher floors can become much less attractive if there
is not a quick connection to the street level. An elevator mix that
delivers an optimal level of comfort and convenience is often the
only way to keep the upper floors of a tall building attractive in a
competitive real estate market.

5 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 Figure 2: Overview of elevator types
Single-deck elevators

Standard
Best value for low-rise buildings or for short distances in high-
rise, or when an investor is not so interested in gaining more
rentable space.

High-speed
Whether single-deck or not, most elevators will be high-speed for
high-rise buildings.

Service/firefighter elevators
Heavy-duty elevators required in all tall buildings.

Double-deck elevators

Two cabins stacked on top of one another. The most efficient

use is that of a high-capacity shuttle to sky lobbies.

They require two-floor entrance lobbies and for each landing floor
to be the same height. They become disadvantageous if used as
distributors (see “Common ETA input errors” below), and they are
particularly disadvantageous for single-tenant buildings with high
inter-floor traffic.

To overcome the necessity of all landing floors requiring the same

height, adjustable double-deck elevators have been introduced.
However, these are only adjustable to a limited extent, and are still
not completely flexible.

Twin elevators

Two flexible, intelligently controlled elevator cabins that

operate independently within one shaft, using the same landing
doors and guide rails. This system enables a greater reduction
in the number of shafts required. They are the most efficient
inter-floor distributors for tall buildings and ensure a natural and
comfortable flow of passengers.

Twin elevators perform best if they also have two main entrance
floors. However, the distance between landing floors can differ.

Multi elevators

Multiple elevators that operate in a loop. Each car has a linear

drive and horizontal travel is possible. High passenger throughput
is possible when implemented as a “metro-style” circle line with
fixed stops. Technically, no travel height restrictions.

6 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 Combination of elevator types:
In practice, the most efficient solution for high-rise buildings comes 4
Destination dispatch systems
from relying on a mix of different elevator types in combination with are not the subject of this white
an intelligent destination dispatch system4. paper. The paper assumes,
however, that all high-rise
For most high-rise buildings under 250 meters, a mix of high-speed solutions will rely on a modern
single-deck and twin elevators will provide a more efficient solution control algorithm to achieve
and allow for fewer shafts than if only single-deck or twin elevators maximum efficiency.
were used (i.e. all elevators of one type).

For taller buildings (over 250 meters), such as super- and mega-
tall buildings, it’s also the combination of solutions that creates
the greatest traffic flow efficiency. By using high-speed single-
deck elevators and twin elevators as inter-floor distributors
in combination with double-deck elevators as high-capacity
“shuttlebuses” to lobbies in the upper floors, elevator cores can be
reduced in size by approximately 30-50%.

The latest elevator solution on the market, the “multi” elevator,

can provide a similar or even greater reduction in core size, with
the added benefit of much higher passenger throughput. Multi
elevators feature an almost unlimited number of cabins operating
in a loop, similar to a paternoster or a high-rise metro system. At
the ground floor lobby, the elevator doors would open every 15-30
seconds and take passengers to fixed stopping points (i.e. every 10-
20 floors) where they could get out and take a single-deck or twin
elevator to their final destination. Since each car uses an individual
linear propulsion system rather than cables, the building sway,
which limits the usage of normal elevator systems, is not an issue for
multi elevators, and there is no limit to how high a cabin can travel
(maximum height with cable-stayed elevators: approx. 600m).

Figure 3: Sample elevator combinations in

relation to core size

Standard The combination of No restriction in height:

high-rise elevators only, different elevator types Combination of multi,
arranged in traditional to reap all the possible double deck, twin and
elevator groups. benefits: Double-deck high-speed standard
elevators as shuttles, elevators.
stacked twin and
high-rise single-deck
elevators for the local
elevator groups.

7 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 Quality of results depends on quality of input

Of course, building owners expect the actual performance of their

elevator solutions to live up to the predictions made by the ETA
simulation. However, this is not always the case. In order to ensure
that the ETA simulation provides realistic data that truly reflects the
future performance of elevator systems, it is important to work with
trustworthy elevator consultants with ample experience in high-rise
projects.

Elevator consultants should be familiar not only with the minimum 5

For more information on these
performance standards of the elevator industry5. Tenant performance standards, see
satisfaction requires the elevator system to meet or exceed these CIBSE GUIDE-D 2015 or ISO
standards in terms of average waiting times, number of stops before 8100-32.maximum efficiency.
reaching destination, etc. Most tenants will also expect modern user
interfaces, smart building innovations and access control interfaces.

ETA simulation software is a powerful tool, but its accuracy depends

on the quality of the input. It must take all aspects into account and
rely on data that reflects actual user behavior. The following section
explains specific data points that are frequently incorrect when
entered by an inexperienced or unprofessional elevator consultant.

Common ETA input & design errors that

falsely provide good output figures

Sometimes a given elevator solution might look quite good on

paper (ETA simulation results), but then underperform when
the completed building is occupied. This inevitably leads to
dissatisfaction among tenants and users. Such a situation is often
the result of using unrealistic input data in the context of the ETA
simulation. The simulation program has no technical limits to
ensure more realistic results. Therefore, the input should reflect the
technical reality of the elevators, special site and access conditions
and passenger flow especially during peak times, along with factors
such as human behavior and the need to ensure passenger comfort.

The following data points should always be subject to extra scrutiny.

Common ETA input errors:

ʣ Door opening/closing time

In some cases, elevator door opening/closing times are set too
short in the simulation program, and therefore do not reflect the
technical reality of the elevators or typical human behavior. This
makes the elevator seem more efficient.

ʣ Elevator passenger capacity

If the simulation program assumes, for example in office
buildings, up to a 100% car load factor and an 85% average car
load, the results will not reflect reality. In general, people do not
like to enter a crowded elevator. In reality, an elevator will only
ever reach a maximum 85% car load factor, and that will only
happen in rare cases.

8 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 ʣ Jerk level
Although it would improve time-to-destination, excessive jerk
would result in passenger discomfort. As a rule of thumb, some
passengers feel sick if this figure exceeds 1.6 m/s³, so it is better
to use a maximum of 1.2 m/s³ in simulations.

ʣ Acceleration
To ensure passenger comfort, acceleration and deceleration
should not exceed 1.2 m/s². It is better to use a maximum of 1m/s²
in simulations.

ʣ Top speed
High-speed elevators are essential to high-rise buildings, but
they should arrive at their top speed gradually (see acceleration)
and, in general, they should not exceed 12-15m/s when moving
up or 10m/s when moving down, as faster speeds could cause
sickness.

ʣ Absenteeism
Assuming an excessively high rate of absenteeism in office
buildings or an overly optimistic use of the stairs by tenants will
improperly decrease waiting times on paper. Absenteeism should
generally be no higher than 15%, but the specific figure depends
on the country and the type of tenants or purpose of the building.

ʣ Double-decker as distributor
On paper, double-decker elevators used for inter-floor traffic 6
“Phantom stops” are
can achieve similar results to twin elevators (with 2 flexible experienced by passengers
and independent cabs). The usage of double-decker elevators in double decker elevators
as distributors, however, relies on the acceptance of some when used as distributors. If
disadvantages (i.e. passenger discomfort due to phantom stops6 passengers need to get out of
and very poor energy efficiency7) and potentially relies on false one cabin, passengers in the
assumptions. In the simulation program, it is possible to set the other cabin will be confused and
percentage of passengers travelling up verses down along with potentially nervous when they
inter-floor traffic. Double-deckers implemented as distributors experience a stop where the
will appear extremely efficient on paper if one assumes that all doors do not open.
passengers want to travel in the same direction at certain times
(e.g. 100% up peak mode), but this is not a realistic assumption. 7
By definition, double-decker
elevators always move both
cars simultaneously and thus
the system is heavier. Their only
energy efficient application is as
Planning for change and extraordinary “shuttles” for large numbers of
situations (e.g. COVID-19 pandemic) passengers, particularly during
peak traffic times. These heavy
elevators will result in high
Apart from following widely accepted standards and specific
energy consumption if used
project goals, it is increasingly important for elevator consultants
for inter-floor travel by small
to take consideration of the changing nature of high-rise buildings
numbers of people during off-
which are increasingly multi-use in nature. Multi-use buildings, for
peak hours.
example, may contain hotel, residential, retail and office spaces
in one structure. Furthermore, they may offer co-working areas
or special-purpose levels (like restaurants and skygardens, etc.)
instead of traditional office levels.

Elevator systems should plan for flexibility, such as when the

population per floor changes, the function per floor changes or
even when the purpose of a building is completely converted from
residential to office space.

Furthermore, when the world is faced with the challenges of a

global pandemic such as COVID-19, it is also important for elevator
consultants to plan for situations that call for a very small number of

9 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 passengers per trip, so that building owners have the ability to easily
comply with social distancing regulations. Here, too, experience and
flexibility, along with creativity and innovation, are just as important as
access to flexible elevator systems.

Conclusion

The Elevator Traffic Analysis is the foundation of sound elevator 8

For more information on these
configurations. It simulates the anticipated reality in the building in performance standards, see
terms of people flow and the performance level of the elevators. The CIBSE GUIDE-D 2015 or ISO
better the assumptions, the better the service level in the finished 8100-32.
building. The traffic analysis cannot prevent planning errors, however,
if the underlying assumptions are completely wrong or unrealistic. It
is therefore highly recommended to work with elevator consultants
who are very experienced in high-rise projects and who follow widely
accepted standards8 for their planning assumptions, while also
planning for change and extraordinary situations, such as a pandemic.

A sound traffic analysis carried out by experts will lead to highly

efficient elevator shaft layouts and thus to more rentable space and
better Return on Investment for the building owner. The right choice
of elevator technology also reduces the number of empty trips (and
phantom stops), while decreasing energy consumption and ensuring
higher traffic performance and greater comfort for the tenants.

Annotated list for further reading:

ʣ Cheeseright, Robin. (2020). Vertical Transportation: A Primer.

Council on Tall Buildings and Urban Habitat.
This comprehensive overview of vertical transportation written specifically
for architects, owners and developers provides an in-depth introduction to
the topic in order to help them better understand the broad topic of vertical
transportation.

ʣ GVD/15 CIBSE GUIDE D: Transportation Systems in Buildings

2015.
A standard reference work for professionals in the field of vertical
transportation. Primarily used as a resource for those working within
the industry, it also provides valuable insight for owners, developers and
architects.

ʣ ISO 8100-32 “Lifts for the transportation of persons and goods –

Part 32: Planning and selection of passenger lifts to be installed in
office, hotel and residential buildings”.
Formerly ISO 4190-6:1984, this updated standard outlines norms for
various parameters used in elevator traffic simulations. Elevator traffic
analyses should adhere to these generally accepted standards.

ʣ Ridder, Michael. (2019) “Remove the Rope, Remove the

Limitations”. Elevator World Europe, January-February 2019
(pp. 98-102).
An article explaining the potential of multi elevators, particularly for tall
buildings.

10 ELEVATOR TRAFFIC ANALYSIS AND ELEVATOR CONFIGURATION OPTIONS: BEST PRACTICES FOR HIGH-RISE BUILDINGS
 WWW.TKELEVATOR.COM

Published in Europe 05290-04/2021

The information quoted in this brochure expressly reflects the opinions and perspectives of the author, and cannot be viewed as contractually
binding from TK Elevator. Reproduction, reprint and storage only with the authorization of TK Elevator Europe Africa GmbH.