INDmoney Stock Broking Terms Conditions
INDmoney Stock Broking Terms Conditions
This section encapsulates certain important information and conditions regarding your / client’s Indian stock
trading account (‘INstocks Account’) and Demat account held with INDmoney Private Limited (‘Company’).
INDmoney Private Limited bearing CIN U67100HR2021PTC098653 and having its registered office at 616, 6th
Floor Suncity Success Tower, Sector 65, Gurugram, Haryana-122005, is carrying out stock broking activities and
carries out the activities of depository participant. Company is registered with Securities & Exchange Board of
India ("SEBI") bearing SEBI Registration No. INZ000305337, Trading and Clearing Member of NSE (90267,
M70042) and BSE (6779). The depository services for Client’s INstocks Account will also be facilitated by
Company having SEBI Depository Participant Registration No. IN-DP-690-2022 via CDSL Depository Participant
ID: CDSL 12095500.
Client understands that, Client’s access and continued usage thereafter to Client’s INstocks Account shall be
subject to Client being completely compliant with all terms and conditions set-out herein under, INDMoney
Platform Terms and Conditions, Privacy Policy, Policies and Procedures, read with all other documents that
Client have consented including but not limited to account opening form(s), undertakings, applicable laws,
rules, guidelines, notifications, byelaws (as issued and amended from time to time).
The INDmoney Platform Terms and Conditions and these T&Cs shall be read harmoniously. In case of any
conflict, these T&Cs shall prevail solely in relation to the Company’s online trading services.
Before proceeding further, the Company strongly recommends its client(s)/customer(s) to read and familiarize
themselves with these terms and conditions. In terms of Information Technology Act, 2000, this document is
an electronic record. Being generated by a computer system, it does not require any physical or digital
signatures. Client’s acceptance to the terms and conditions shall be considered as Client’s consent on
acceptance of these T&Cs.
Before availing online trading services, the Client shall complete the registration process as may be prescribed
from time to time. The Client shall follow the instruction given on the mobile app for registering himself as a
client.
The Client hereby agrees that all investment and disinvestment decisions are based on the Client's own
independent evaluation of financial circumstances and investment objectives. This extends to any decisions
made by the Client on the basis of any information that may be made available on the Company’s website /
mobile app. The Client shall not hold nor seek to hold the Company or any of its officer(s), director(s),
partner(s), employee(s), agent(s), holding, subsidiary(ies), affiliate(s) or business associate(s) liable for any
trading losses, cost of damage incurred by the Client consequent upon relying on investment information,
research opinions or advice or any other material / information whatsoever on the website, literature,
brochure issued by the Company or any other agency appointed / authorised by the Company. The Client
should seek independent professional advice regarding the suitability of any investment decisions. The Client
also acknowledges that employees of the Company are not authorized to give any advice and that the Client
shall not solicit or rely upon any such advice from the Company or any of its employees.
Client understands, and agrees that, username and password (4 digit PIN) is private, personal, sensitive and
unique to Client. Client shall at all times keep its login credentials safe, secure and confidential. By inputting
the login credentials Client confirms and certifies that it is Client only who is accessing the INstocks Account
and that Client shall not be impersonating any other person or entity. Company reserves the right to suspend
or auto-logout Client from INstocks Account and/or INDmoney Platform for security reasons or if the Company
reasonably believes the activity in the Client’s account is suspicious or for any other reasons deemed
appropriate by Company to ensure security of Client’s INstocks Account and/or INDmoney Platform (in
general).
Company’s trading terminal system adheres to Two-Factor authentication (2FA) secure system i.e., every Client
has to enter into their login credentials using their Client ID and OTP, along with a 4 digit PIN. This 2FA
mechanism is set in place as per SEBI & Exchange guidelines with respect to Internet Based Trading Rules.
The Client shall immediately inform the Company of any unauthorised use of the Client’s username or
password with full details of such unauthorised use including the date of such unauthorised use, the manner
in which it was unauthorisedly used, the transactions effected pursuant to such unauthorised use, etc. or if
Client forgets the password or discovers a security flaw in Company’s online trading system.
The Client acknowledges that Client is fully aware of and understands the risks associated with availing online
trading services through the internet including the risk of misuse and unauthorised use of username and/or
password by a third party and the risk of a person hacking into the Client’s account on the Company online
trading system and unauthorisedly routing orders on behalf of the Client through the System. The Client agrees
that Client shall be alone, fully liable and responsible for any and all unauthorised use and/or misuse of Client’s
password and/or username and also for any and all acts done by any person through the Company online
trading system on the Client’s username in any manner whatsoever.
Orders
All orders for purchase, sale or other dealings in securities and other instructions routed through the Company
online trading system via the Client’s username shall be deemed to have been given by the Client.
The Client agrees to provide information relating to customer user identification number, and such other
information as may be required while placing orders on the telephone to determine the identity of the client.
The orders, instructions and all contracts and transactions entered into pursuant thereto and the settlement
thereof will be in accordance with the Exchange provisions.
The Company may from time to time impose and vary limits on the orders which the Client can place through
Company’s online trading System (including exposure limits, turnover limits, limits as to the number, value
and/or kind of securities in respect of which orders can be placed, the companies in respect of whose securities
orders can be placed, etc.). The Client is aware and agrees that the Company may need to vary or reduce the
limits or impose new limits urgently on the basis of the Company’s risk perception and other factors considered
relevant by the Company, and Company may be unable to inform the Client of such variation, reduction or
imposition in advance. The Client agrees that the Company shall not be responsible for such variation,
reduction or imposition or the Client’s inability to route any order through Company online trading system on
account of any such variation, reduction or imposition of limits. The Client understands and agrees that the
Company may at any time, at its sole discretion and without prior notice, prohibit or restrict the Client’s ability
to place orders or trade in securities through the Company.
Though orders will generally be routed to the Exchange’s computer systems within a few seconds from the
time the order is placed by the Client on Company’s online trading system, the Company shall not be liable for
any delay in the execution of any order or for any resultant loss on account of the delay.
The Client agrees the Company may impose scrip wise surveillance or such other conditions as to scrip wise
limits, etc. The Client also understands that Company may impose various surveillances which may differ from
client to client on the basis of the Company’s risk perception and other factors considered relevant by the
Company.
In case of a market order, the Client agrees that he will receive the price at which his order is executed by the
exchange’s computer system; and such price may be different from the price at which the security is trading
when his order is entered into the Company online trading system.
Client understands and agrees that in order to avail online trading services, Client shall be under an obligation
to complete entire registration formalities as mandated from time to time on INDMoney Platform including
completion of KYC, execution of account opening forms, furnishing of undertakings and/or such other
documents as may be mandated by Company (from time to time). Client’s KYC will be completed in accordance
with extant KYC guidelines issued by SEBI, read along with requirements mandated by BSE, NSE and CDSL from
time to time basis the information furnished by Client.
The Client agrees that all orders placed through the mobile app shall be forwarded by the system to the
Exchange. All orders placed otherwise than through the website shall be forwarded by the system to Exchange
terminals or any other order execution mechanism at the discretion of the Company. In the event that the
order is placed during the trading hours, it shall be routed to and executed on the market system.
Online confirmation will be sent to the Client by electronic mail or SMS after the execution of the order, trade
and this shall be deemed to be valid delivery thereof by the Company. It shall be the responsibility of the Client
to review immediately upon receipt, whether delivered to him by electronic mail or any other electronic means,
all confirmations of order, transactions, or cancellations. It shall be duty and responsibility of the Client to
follow up with the Company for all such confirmations that are not received by Client within a stipulated
timeframe.
The Client shall bring any errors in any report, confirmation or contract note of executed trades (including
execution prices, scripts or quantities) to Company’s notice in writing by an electronic mail within twenty-four
hours of receipt of the concerned report, confirmation or contract note. Any other discrepancy in the
confirmation or account shall be notified by the Client to the Company in writing via electronic mail within
twenty-four hours from the time of receipt of the first notice. In all cases, the Company shall have a right to
accept or reject the client’s objection.
There may be a delay in Company receiving the reports of transaction, status, from the respective exchanges
or other persons in respect of or in connection with which Company has entered into contracts or transactions
on behalf of the Clients. Accordingly, the Company may forward to the Client late reports in respect of such
transactions that were previously unreported to him as expired, cancelled or executed. The Client shall not
hold Company responsible for any losses suffered by the Client on account of any late reports, statements or
any errors in the report / statements computed by or received from any Exchange.
The Client agrees that if, for any circumstance or for any reason, the markets close before the acceptance of
the Order by the Exchange, the Order may be rejected. The Client further agrees and understands, that the
Company shall reject Orders if the same are rejected by the Exchange for any reason. In case of rejection of an
Order due to rejection by the Exchange, the Client agrees that the Order shall remain declined and shall not be
re-processed, in any event.
The Company may, at its sole discretion, reject any Order placed on the mobile app or in any other manner
due to any reason, including but not limited to the non-availability of funds in the Client’s Instocks Account,
non-availability of securities in the Demat account of the Client with a designated depository participant,
insufficiency of margin amount if the Client opts for margin trading, suspension of scrip- specific trading
activities by or on an Exchange and the applicability of circuit breaker to a scrip in which Orders are placed.
The Client agrees that, if the order is not accepted on the mobile app for any reason, the Company shall have
the right to treat the order as being lapsed.
The Client is aware that the electronic trading systems either at the Exchange or in the Company offices, data
centers, may be susceptible to temporary disruptions, interruptions, breakdowns or failures. In the event of
non- execution of trade orders or trade cancellation due to the happening of such events or vulnerabilities due
to failure / disruption / breakdown of system or link, the Company shall be entitled to cancel relative request(s)
with the Client and shall not be liable to execute the desired transactions of the Client’s. In such an event, the
Company does not accept responsibility for any losses incurred / that may be incurred by the Client due to such
eventualities which are beyond the control of the Company.
Company may at its sole discretion permit execution of orders in respect of securities, irrespective of the
amount in the balance of the account of the client.
The Client agrees to abide with and be bound by all the rules, regulations, notifications, circulars, instructions
and bye-laws of the Exchange as are in force pertaining to the transactions on Client’s behalf carried out by the
Company and the orders placed by Client on the mobile app or any other manner.
The Company shall not be responsible for any order that is made by the Client by mistake and every order that
is entered by the Client through the use of the allotted username and the security code(s) shall be deemed to
be a valid order for which the Client shall be fully responsible.
Cancellation or modification of any order pursuant to the Client’s request is not guaranteed. The order will be
cancelled or modified only if the Client’s request for cancellation and/or modification is received, and the order
is successfully cancelled or modified before it is executed. Market orders are subject to immediate execution
wherever possible.
The Client shall not be entitled to presume an order having been executed, cancelled or modified until a written
confirmation from Company is received by the Client. However, due to technical or other factors the
confirmation may not be immediately transmitted to or received by the Client and such a delay shall not entitle
the Client to presume that the Order has not been executed, cancelled or modified unless Company has
confirmed in writing.
The pending orders shall be governed as per the exchange systems, after the market is closed for the day.
Company shall issue contract notes in terms of the SEBI (Brokers and Sub-Brokers) Rules and Regulations, 1992,
within twenty-four hours of the execution of the trade. Such a contract notes, if issued in physical form will be
dispatched by Company via courier, at the address expressly communicated to Company by the Client. The
Client agrees that Company shall issue the contract note in digital form which shall be sent by way of electronic
mail on registered email address of the Client. Company shall, in no event, be responsible for the non-receipt
of the trade confirmation including but not limited to change of the correspondence address of the Client not
intimated to Company in writing. Client is aware that it is Client’s responsibility to review the trade
confirmations, the contract notes, the bills or statements of account immediately upon their receipt. All such
confirmations and statements shall be deemed to have been accepted as correct if the client does not object
in writing to any of the contents of such trade confirmation / intimation within twenty-four hours to Company.
Company may allow / disallow Client from trading in any security or class of securities, or derivatives contracts
and/or impose such conditions including scrip-wise conditional trading for trading as Company may deem fit
from time to time.
Margin
The Client agrees and undertakes to immediately deposit with Company such cash, securities or other
acceptable security, which Company may require as margin. The Client agrees that Company shall be entitled
to require the Client to deposit with Company a higher margin than that prescribed by the Exchange. Company
shall also be entitled to require the Client to keep permanently with Company a margin of a value specified by
Company so long as the Client desires to avail of the Company’s online trading service(s).
The Margin will not be interest bearing. Company shall have irrevocable right and sole discretion to set off a
part or whole of the Margin i.e., by the way of appropriating of the relevant amount of cash or by sale or
transfer of all or some of the Securities which form part of the Margin, against any dues of the Client in the
event of the failure of the Client to meet any of their respective obligations under these T&Cs.
The Client agrees and hereby grant authority to the Company to determine the market value of securities
placed as margin after applying a haircut that Company may deem fit. The Client undertakes to monitor the
market value of such securities on a continuous basis. The Client further undertakes to replenish any shortfall
in the value of the margin consequent to a fall in the market value of such securities placed as margin
immediately whether or not Company intimates such shortfall.
Company may at its sole discretion prescribe the payment of Margin in the form of cash instead of or in addition
to margin in form of securities. The Client accepts to comply with the requirement of Company with regards to
payment of Margin in the form of cash immediately. Without prejudice to the Company’s other rights (including
the right to refer a matter to arbitration), the Company shall be entitled to liquidate / close out all or any of
the Client's positions for non- payment of margins or other amount, outstanding debts, etc., and adjust the
proceeds of such liquidation / close out, if any, against the Client's liabilities / obligations. Any and all losses
and financial charges on account of such liquidation / closing-out shall be charged to and borne by the Client.
The Client agrees to abide by the exposure limits, if any, set by the Company or by the Exchange or Clearing
Corporation or SEBI from time to time.
The Client is also aware that the Company is required to deposit sufficient margin with the Exchange to enable
all its eligible Clients to trade subject to such limits as may be imposed by the Company on the basis of
Company’s risk perception and other factors considered relevant by Company. However, there may be
circumstances when the deposits made by Company with the Exchange may not be sufficient in times of
extreme volatility and trading terminals of Company may get temporarily suspended because of the cumulative
effect of non-meeting of obligation by various clients as per this agreement. In these circumstances, no client
shall have the right to claim any damages from Company for any loss that they might incur on account of such
suspension of trading.
The Client agrees that any securities / cash placed by him / her/ it as margin may in turn be placed as margin
by Company with the Exchanges or banks or such other institution as Company may deem fit. The Client
authorises Company to do all such acts, deeds and things as may be necessary and expedient for placing such
securities/cash with the Exchanges/Banks/Institutions as margin.
Any reference in these terms to sales or transfer of Securities by Company shall be deemed to include sale of
the Securities which form part of the Margin maintained by the Client with Company. In exercise of Company's
right to sell securities, the Client agrees that the choice of specific securities to be sold shall be solely at the
discretion of Company.
Money pay-in to Company - The Client agrees that all payments due to Company shall be made within the
specified time and in the event of any delay, Company may refuse, at its sole discretion, to carry out
transactions or closeout the position and the costs/losses if any, thereof shall be borne solely and completely
by the client. All payments made to Company shall be from the bank account of the client and shall not be from
any third party.
Money payout to Company - Notwithstanding anything contained in any other agreement or arrangement, if
any, between the parties hereto, the client hereby authorizes the Company to release all payments due to him
from the trading account maintain with Company, against specific request on Client’s behalf.
Securities pay-in to Company - All delivery to be affected to Company for a trade, must be made within 24
hours from the execution of the sale order or one day before the pay-in date, whichever is earlier. Losses, if
any, that may accrue in the event of a default in completing the delivery on the exchange by Company as a
result of any delay in the delivery by the client, shall be borne solely and completely by the client. Losses for
the purposes of this clause shall include auction debits/ penalty charges, if any incurred as a result of non-
delivery of securities on the settlement date on the exchange. No third-party shares will be sold through
Company or third-party payment should be made to Company and client will be solely responsible for any
violation. If the client has sold any securities from the exchange against purchase in previous settlements, such
sale shall be at the sole risk as to costs and consequences thereof of the client.
Securities pay-out by Company -Company may directly credit the demat account of the client as maintained
with the Company.
Provided that if the order placed by the client through the mobile app or otherwise is for securities which are
in the no-delivery period, such securities shall be credited to the trading account of the client only at the time
of settlement of trades, as per the schedule of the Exchange. However, if any sum due from the client, Company
may withhold the credit of securities to the demat account of the client. However, the client authorizes
Company to withhold the securities to meet liabilities of client to Company under this agreement.
Company is entitled to consider any sum or money or security lying to the credit of the client as margin
received.
The Client hereby warrants that he is legally permitted and capable of accepting and executing these T&Cs as
a legally binding agreement and that by accepting these T&C’s, Client shall not be in contravention of any rights
of any party with whom client has any agreements, at any time prior to the acceptance of these conditions. =
Client agrees to provide and continue to provide all details about themselves as may be required by Company,
including but not restricted to PAN Number or Unique Identification Number (issued by SEBI), and states all
details and facts represented to Company are true, complete and correct.
The Client is aware and acknowledges that trading over the internet involves many uncertain factors and
complex hardware, software, systems, communication lines, peripherals, etc., which are susceptible to
interruptions and dislocations; and the Company online trading service may at any time be unavailable without
further notice / intimation. Company and the Exchange do not make any representation or warranty that the
Company online trading service will be always available to the Client without any interruptions. The Client
agrees that Client shall not have any claims against the Exchange or Company on account of any suspension,
interruption, unavailability or malfunctioning of the Company’s online trading system or service of Company
or the Exchange's service or systems for any reason whatsoever.
Company states that it has complied with and will continue comply and if not, proposes to comply with
statutory and regulatory directions to offer the Internet Trading services through the mobile app - INDmoney
and for dealing in the cash segment of the exchange.
The Client warrants that all or any of the securities deposited by Client with Company in respect of margin
requirements or otherwise, are owned by Client and the title thereof is clear and free of encumbrances.
The Client/s agree to indemnify, defend and hold Company harmless against any and all losses that may be
suffered by Company, its customers or any third party or any claim(s) or action(s) that may be initiated by a
third party which is in any way the result of improper use of user ID and password by the Client.
The Client hereby confirms and warrants that the Client authorises Company to take all such steps on the
Client’s behalf as may be required for provisions or to complete or settle any transactions entered into through
or with Company or executed by Company on behalf of the Client. However, nothing stated herein under these
T&C’s shall oblige or cast responsibility on the Company to take such steps.
The Client agrees to pay Company any brokerage, commission, fees, goods and services tax and other taxes
and transaction charges as agreed upon and due from time to time, as applied to such Client's account,
transactions, and trading ledger by Company, for the services that the Client receives from Company.
All fees, brokerage, and charges on Company's platform are subject to change from time to time, subject to
complying with rules prescribed by the Exchanges and SEBI, at Company's discretion, with due notification to
the Client. Each time there is any change with respect to fees, charges, and brokerage, Company would notify
all Clients by an email and/or SMS to their registered email ID and contact number with all details, along with
the date of such changes being effective.
An updated schedule of charges, brokerage, fees, towards applicable services provided by the Company along
with taxes and other mandatory transaction charges is made available here.
Miscellaneous
The Company does not warrant that the service will be uninterrupted or error-free. The service is provided in
an "as is" and "as available" basis without warranties of any kind, either express or implied, including, without
limitation, those of merchantability and fitness for a particular purpose. The client agrees that Company shall
not be held responsible for delays in transmission of orders due to breakdown of the system or failure of
communication facilities either due to the fault of the systems of Company or of the Exchanges or otherwise
or for any other delay beyond the reasonable control of Company due to a breakdown or failure of
communication facilities or for any other delay beyond the reasonable control of Company.
All modification to this Agreement shall be made solely at the discretion of the Company and shall be intimated
to the client by a suitable modification to the terms and conditions or other applicable section on the website
or in any other manner.
Privacy
We respect the privacy and confidentiality of your information and data. However, in order to offer you certain
services, we may be required to share certain information of yours with third party service providers. Such
sharing of information is done strictly on a need to know basis only and in accordance with our Privacy Policy
which is available at https://www.indmoney.com/privacy-policy.
Indemnity
In the event of death or insolvency of the client, winding up or liquidation, or their otherwise becoming
incapable of receiving and paying for or delivering or transferring securities which the client has ordered to be
bought or sold, the Company may close out the transaction of the client and the client or Client’s legal
representative (including nominee) shall be liable for any losses, costs and be entitled to any surplus which
may result therefrom.
The client is aware that authentication technologies and strict securities measures are required for internet
trading through order routed system and undertake to ensure that the password of the client and /or their
authorized representatives are not revealed to any third party. The client also agrees to indemnify the
Company from any loss, injury, claim or any action instituted against the Company arising from the misuse of
the password by any party.
Force Majeure
If the whole or any part of the performance is prevented, hindered or delayed by a Force Majeure event (as
defined below), Company shall not be liable for any failure to perform any of its obligations under these terms
and conditions or those applicable specifically to its services / facilities, and in such case its obligations shall be
suspended for so long as the Force Majeure event continues. “Force Majeure Event” means any event, due to
any cause beyond the reasonable control of Company, including without limitations, unavailability of any
communication systems, breach, or virus in the digital processes or payment or delivery mechanism, sabotage,
fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection,
war, acts of government, lockdown, computer hacking, unauthorised access to computer data and storage
devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any
malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut
down, faults or failures in telecommunication etc.
SEVERABILITY
In the event of any one or more of the provisions contained in this Agreement becoming invalid, illegal or
unenforceable in any respect under any law for the time being in force, the validity, legality and enforceability
of the remaining provisions contained herein shall not in any way be prejudiced or affected thereto.
Please note that the information contained herein is subject to change without notice.