Aarohan

Training Guide-
Node Admin

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Table of Contents
1. Preface ............................................................................................... 3
1.1 Log in to the Healthkon Platform ...................................................................... 3

1.2 Upload Data ......................................................................................................... 4

2. Schedule Appointments ................................................................ 5
2.1 Create an Appointment ..................................................................................... 5

2.2 View the Status of Your Request ..................................................................... 7

2.3 Add a Participant ................................................................................................. 8

3. Manage Appointments ................................................................. 8

3.1 Reschedule an Appointment ............................................................................ 9

3.2 Cancel an Appointment .................................................................................... 9

3.3 Assign Workers ................................................................................................... 10

3.4 Add Patients ........................................................................................................ 11

4. Start the Session ............................................................................ 14

4.1 Add Participant ................................................................................................... 15

4.2 Chat with the Doctor ......................................................................................... 16

4.3 Upload Records ................................................................................................... 16

4.4 Handover a Patient to the Doctor .................................................................. 17

 1. Preface
This guide is intended for Node Admin.
Once you (Node Admin) are assigned to the Campaign, you can log in to the
Healthkon Platform to book slots and add Patients for Doctor’s consultation.

1.1 Log in to the Healthkon Aarohan Platform

1. In the Address bar of the browser, enter the URL to the Healthkon Aarohan platform:
https://www.aarohan.healthkon.com/

The Healthkon Aarohan platform opens.

2. On the Healthkon Platform, click Sign in to log in as Node Admin. The Sign in
page appears.

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3. Enter the required credentials and click Login. Your (Node Admin)
dashboard appears.

1.2 Upload Data

Before you upload data, you must fill in the Patient details in the excel sheet
template provided to you by Healthkon as shown below and save the details.
The DoB must be in yyyy/mm/dd format.
Note: The unique identity can be any government approved ID.
 1. On your Healthkon dashboard menu, click Upload Data to upload Patient
details using the existing excel sheet. The Excel Data Upload page appears.

2. On the Select Upload Type list, select Campaign Participants.

3. Click Choose File and select the required file.
4. Click Submit. On successful upload, a message appears to inform you.
Note: If any duplicate mobile number or email address is found, the system
displays an error message.

2. Schedule Appointments
You can create an appointment with the Doctor. Once the Doctor approves
the appointment, you can add participant to the video call, reschedule the
appointment or cancel the appointment.

2.1 Create an Appointment

1. Click on My Profile.

Your dashboard opens.

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2. Click Create Appointment to request a slot. The Schedule Appointment

page appears.

3. On the Campaigns list, select a campaign. The Doctor’s profile for the selected
campaign with slot time appears. The availability of the Doctor is indicated in
Green against time slots.
4. Click the required Green button to request the slot from the Doctor. An orange
wheel starts spinning indicating that the system is processing your request.

A message appears to inform that the appointment has been booked

successfully.
 • A notification is sent to the Doctor for approval.
• Whether the Doctor approves, reschedules, or declines the request,
the notification is received both by Doctor and Node Admin on the
status of the request via text and email.

2.2 View the Status of Your Request

1. On your dashboard, click on your profile. The name and designation of
the Doctor, and the appointment status is displayed. Until the Doctor
approves the request, the Appointment Status remains Pending for
Approval.

If the Doctor has approved your request, the Appointment Status

appears as Approved and Booked.

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2.3 Add a Participant

You can add an additional participant to the video call before starting the
session with the Doctor or during the session. To add a participant before
starting the session:

1. On the Scheduled Appointments tab, click Add a Participant.

2. Enter the email address of the participant and click Submit.

3. Manage Appointments
Once the Doctor approves, the appointment gets added to the Scheduled
Appointments list. At this stage, you can reschedule the appointment, start
the session, and add a participant to the session.
Note: Make sure that before starting the session, you have assigned workers
to the campaign and added the Patients.
 3.1 Reschedule an Appointment
Once the Doctor has approved the appointment, you can reschedule the
Doctor’s appointment by requesting for a different slot.

1. On the Scheduled Appointments tab, click Reschedule.

2. Make changes as needed and click Save.

3.2 Cancel an Appointment

Once the Doctor has approved the appointment, you can cancel the
Doctor’s appointment.

1. On the Scheduled Appointments tab, click Cancel. A message appears to

confirm if you wish to cancel the appointment request for the Doctor.

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2. Click Confirm to confirm the request, otherwise click Home to access

the details.

3.3 Assign Workers

Assign workforce in the node for a period.
1. Select Campaign>Assign Workers.

The Assign Workers pop-up appears.

2. Select a Video Consultant, Vital Collector and a Patient Registrar

from the relevant lists

3. Click Save.
 3.4 Add Patients
Add Patients to a campaign for a given slot.
1. Select Campaign>Add Patients.

The Add Patients pop-up appears.

2. You can either fill in the details manually or pull details from the existing
excel sheet:

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• To fill the details manually, perform the following steps:

a. Enter the details in the Add Patients pop-up. Note the following:
• Unique Identity can be any government approved photo ID/EHR/EMR ID
• Vital Parameters, such as Temperature, Blood Pressure, Blood Sugar, and others
can be captured by ASHA+ device or entered manually.
Note: If using the ASHA+ device to record the vitals on the system, you must use
the Patient ID on the device.
• Patient’s old prescriptions and other reports can also be uploaded for perusal.
b. Click Save. The system generates a Patient ID, such as HKPAT0000269.
c. Similarly, add other Patients to the campaign.
• If the Patient is on a repeat visit, you can retrieve the Patient’s data by using
his Unique ID given at the time of registration or his Patient ID. Enter the ID
and click Search.
• To pull the details from the existing excel sheet, perform the following steps:

a. Copy the unique ID from the excel sheet.

b. Paste the ID in the Search box in the Add Patient pop-up and click Search
to pull the details.
c. To pull details of all the Patients from the excel sheet, copy the Healthkon ID
of the first Patient. Repeat the process to copy the Healthkon ID of the last Patient.
d. Enter the last 4 digits of the first Patient’s and the last Patient’s Healthkon ID with
a hyphen and click Search. The Save and Next button appears.
 e. Click Save and Next until all the Patients are added. A success message
appears for each Patient added.

f. When you reach the last Patient, the Save and Next button changes to Save
indicating that this is the last Patient in the sheet.

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g. Click Save. All Patients are displayed for a campaign.

4. Start the Session

On the Scheduled Appointments tab, click Start.
 The Conversations window opens. Until the Doctor joins the
conversation, the “Waiting for Doctor” message is displayed.

4.1 Add Participant

To add a participant to join conversation, perform the following steps:

1. Click Add Participant. The Participant Email box appears.

2. Enter the email ID of the participant.

3. Click Submit.

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4.2 Chat with the Doctor

You can chat with the Doctor and print chat.

1. Click the Chat icon.

2. Type in to chat.
3. To print the chat, click Print Chat.

4.3 Upload Records

You can upload any records, such as medical history, lab reports
and more, to be viewed by the Doctor.

1. Click the Documents icon.

2. Click Choose File and select the required file, and click Upload.
 4.4 Handover a Patient to the Doctor

1. Click the Human icon. A list of Patients is displayed.

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2. To view whether the vitals and other information for the Patient is
successfully uploaded, click Support Files.
The document with Patient’s vitals opens.

3. To handover the Patient to the Doctor for consultation, click the Handover
radio button against that Patient.

The Patient is handed over to the Doctor. The Doctor and Patient become visible
to each other.
4. If the consultation is incomplete due to any Network issues or for any corrections,
you can reset the consultation and handover the Patient to the Doctor again.
 5. To reset the consultation, click Reset for Edit. The message “Consultation
reset for Patient <Patient name>” appears in the chat window.

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6. Similarly, when the Patient is handed over to the Doctor, a message,

“Start consultation for: <Patient name>” appears in the chat window.
7. You can chat with the Doctor and print the chat.

8. Once the consultation is done, and the Doctor hands over the Patient, a
message, “Consultation done for <Patient name>” appears in your chat
window.

9. Click the Human icon to get back to the Patient list. A Print link appears
against the Patient whose consultation is over.
 10. Click the Print link. The Prescription opens in a new tab. A sample of
prescription document is given below.

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11. You can either print the prescription or save it on your system.
• To print the prescription for this Patient, click Print.
• To save the prescription on your system, select the location and click Save.

12. Similarly, handover the next Patient to the Doctor.

13. After finishing all the Patients, you can log off the System.