Exploring The Practicality and Acceptability
Exploring The Practicality and Acceptability
BMC Health Services Research (2023) 23:1023 BMC Health Services Research
https://doi.org/10.1186/s12913-023-10003-x
Abstract
Background The majority of cancer patients and cancer care clinicians-CCCs (e.g., oncologists) believe that exercise
is an important adjunct therapy that should be embedded in standard practice. Yet, CCCs do not routinely discuss
exercise with their patients, nor do they regularly refer them to exercise professionals (e.g., exercise physiologists-
EPs). This study evaluated the feasibility and acceptability of an evidence-based approach to improving exercise
communication between CCCs and their patients, including an exercise referral pathway.
Methods Implementation and testing of the Exercise Communication and Referral Pathway (ECRP) occurred in
Sydney, Australia. The ECRP included a brief oncology-initiated communication exchange with patients, CCC exercise
referral to an EP, followed by EP-initiated telephone consultation with patients concerning tailored exercise advice.
Participant perceptions concerning the feasibility and applicability of the ECPR were evaluated. Semi-structured
interviews were conducted with CCCs (n = 3), cancer patients (n = 21), and an EP (n = 1). Inductive thematic analysis
was undertaken.
Results Analysis generated three themes: (1) Navigating the role of CCCs in the ECRP, suggesting that oncology-
initiated communication is a cue to action, however there was a lack of role clarity regarding exercise referral; (2)
Implementing Patient-Orientated Care within a Standardised Pathway, highlighting the need for tailored information
and advice for patients that reflects individual disease, socio-cultural, and environmental factors, and; (3) Taking Steps
Towards Action, revealing the need for structural (e.g., EP initiated contact with patients) and policy changes (i.e.,
changes to Medicare, direct oncologist referral) to engage patients and better integrate exercise as part of standard
care.
Conclusions Findings provide important insights into improving oncology-patient exercise communication and
developing an exercise referral pathway to increase engagement and patient reach. However, individual (e.g.,
*Correspondence:
Cristina M. Caperchione
cristina.caperchione@uts.edu.au
Full list of author information is available at the end of the article
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Caperchione et al. BMC Health Services Research (2023) 23:1023 Page 2 of 10
experience, knowledge) and contextual factors (e.g., time, resources) need consideration when implementing an
ECRP.
Trial registration This trial was prospectively registered with the Australian New Zealand Clinical
(#ACTRN12620000358943) on March 13, 2020.
Keywords Cancer and exercise, Cancer care services, Exercise referral, Oncologist-patient communication, Exercise
physiologist, Exercise professionals, Integrated clinical practice
Technology Sydney Human Research Ethics Committee and consent form to review and return to a member of
(#ETH18-3183) and the South Eastern and South West- the research team prior to the start of the trial. CCCs
ern Sydney Local Health District Human Research Eth- who consented to participate distributed letters of invita-
ics Committees (##2019/ETH00221). Methodological tion to their patients to participate in the study. The EP
procedures and processes adhered to the Consolidated involved in this study was selected for their cancer spe-
Criteria for Reporting Qualitative Research [26] (Related cific knowledge and expertise. The research team limited
File 1). utilisation to one EP to ensure intervention consistency
and trial efficacy. Eligible patients were adults (18 + years),
Exercise communication and referral pathway approach able to speak and read English, currently receiving cancer
Building on previous research and outcomes from our treatment (any stage), and under the care of a participat-
formative evaluation [12], a pragmatic approach to exer- ing CCC. CCC’s randomly invited eligible patients to
cise communication and referral was developed in col- partake in the study, to promote a representative sample.
laboration with CCCs and cancer patients (Additional Rolling recruitment was ceased once data saturation was
File 1). CCCs were provided with an informational reached for cancer patients (n = 21), acknowledging that
resource and 3-step guide (i.e., Assess, Aware, Advise) to it was unlikely that additional interviews would yield new
engage in a brief (1–2 min) conversation about exercise information. All participants provided written informed
with their cancer patients during a regular consultation consent prior to participating in the ECRP and the inter-
or appointment. The structured conversation included view post ECRP. Participants were assigned a code upon
targeted questions about the patient’s past and current their recruitment to ensure privacy and confidentiality.
exercise (i.e., pre/post diagnosis), information about the An interview was also conducted with the community EP
health benefits of exercise specific to that patient and the (n = 1) who provided the exercise counselling to partici-
cancer they are living with, and the impact that exercise pants to explore their perspectives and experiences with
may have on treatment side-effects and long-term sur- the ECRP.
vivorship. Further, information about exercise recom-
mendations for cancer patients [4] and different types of Procedures
exercises that may be beneficial (e.g., walking, swimming, Implementation of the ECRP approach was planned
strength training) was shared with patients. CCCs were to occur over a 30-day period however, COVID-19 dis-
encouraged to tailor the conversation to their patients’ ruptions lead to this extending over a 3-month period
needs and interests with consideration to individual between May-July 2021. The ECRP trial was deemed
treatment factors (e.g., cancer type, stage, symptoms, complete after successful contact by the EP to patient
etc.). To conclude, CCCs referred patients to a designated to discuss exercise and referral options. At this time,
EP (accredited exercise physiologist with a PhD in Exer- semi-structured telephone interviews were conducted to
cise Oncology) and indicated that the EP would contact answer the research questions, (1) Is the exercise commu-
them directly to further discuss their exercise and refer- nication strategy between CCCs and their patients feasi-
ral options (i.e., Medicare rebate). Within 2 weeks of the ble to undertake within a clinical setting, and (2) Does the
appointment with their CCC, patients were contacted by exercise ECRP approach meet the needs of CCC and their
an EP via telephone. EP counselling lasted approximately patients living with cancer? A relaxed conversational for-
15–20 min and included: a brief medical and physical mat was used to initiate the interviews, where the inter-
activity history, personalised physical activity recommen- viewer provided the participant with information about
dations based on patients’ disease stage/type, preferences themselves as a way to build rapport with participants.
and interests, identification of local EP clinics and other This was followed by more specific open-ended questions
local exercise opportunities, and education regarding that explored participants’ experiences and perspectives
Medicare rebated EP sessions. regarding the feasibility (e.g., delivery, uptake, and com-
pliance) and acceptability (e.g., satisfaction, engagement,
Participants and recruitment confidence, and importance) of the ECRP approach
Participants were CCCs (e.g., oncologists) and cancer (Additional File 2). All interviews were conducted within
patients/survivors (≥ 18 years) from a public hospital in 2 weeks of completing the ECRP by a female research
Sydney, Australia. A convenience sample of CCCs (n = 3) team member (ME, BSportExerSci. (Hons), BHuman-
were recruited via email invitation and word-of-mouth Sci. and current PhD candidate) trained in qualitative
from research team members affiliated with the hospital. data collection methods. They lasted approximately
Eligible CCCs were employed as an oncologist (i.e., radio/ 30–40 min, were audio recorded using a digital SonyTM
medical/surgical) or cancer focused haematologist at the recorder (ICD-PX333), and further supported by sup-
hospital and currently seeing patients living with cancer. plementary notes taken by the interviewer (ME). Inter-
CCCs who indicated interest were sent an information views were transcribed verbatim and deidentified using
Caperchione et al. BMC Health Services Research (2023) 23:1023 Page 4 of 10
participant IDs (e.g., EP, CCC 1 or Patient 27). Partici- differences within and across the interviews to determine
pants were provided an opportunity to review their own preliminary themes. Throughout this stage of the analy-
transcript and provide further explanation, or revisions. sis process, a particular focus was placed on data source
triangulation [28] and comparing how patients, EP’s, and
Data analysis CCC’s experiences converged or diverged to develop a
Inductive thematic analysis was undertaken (using comprehensive understanding of participants’ perspec-
NVIVO 12 software), whereby patterns in the data were tives on the ECRP.
identified and described to interpret and explain what
was said in addressing the research questions [27]. A Results
coding framework was inductively developed to reflect A total of 25 interviews were conducted, involving 21 out
important ideas represented in the interviews. Exam- of the initially 37 recruited patients, 3 CCCs and the 1 EP.
ples of codes utilised include ‘Perceived role of CCC’ and Figure 1 provides an overview of participant recruitment
‘Future directions for ECRP’. Two researchers (ME, PS) and flow. Table 1 outlines participant characteristics of
independently coded one transcript to verify the consis- the patients.
tency of the framework, and resolved areas of disagree- Data analysis from interviews generated three themes
ment and refined categories. Coded data were reviewed (1) Navigating the role of Cancer Care Clinicians in the
by the lead author (CMC), examining similarities and ECRP, (2) Implementing Patient-Orientated Care within
Table 1 Participant characteristics of cancer patients CCCs however perceived that the majority of patients
Variable Participant Total %, (N = 21) were unaware of EPs or their important role in the over-
Gender all cancer care and exercise pathways. Further, the CCCs
Male 38.1 (8) perceived that the lack of EP knowledge seemed to go
Female 61.9 (13) hand-in-hand with a sense of assumed knowledge about
Cancer Stage exercise in general.
Stage 1 14.3 (3)
Stage 2 4.8 (1) It made me laugh the number of patients who told
Stage 3 14.3 (3) me that they knew enough about exercise and they
Stage 4 19.0 (4) didn’t need to be referred on [to an EP] because they
Unknown 45.5 (10) knew it all and I can tell you at their next follow
Cancer Diagnosis* up visit they still hadn’t done any exercise. (CCC3,
Breast Cancer 45.5 (10) female).
Genitourinary Cancer 23.8 (5)
Lung Cancer 9.5 (2)
Bone Cancer 9.5 (2)
As alluded to by all CCCs, this sense of assumed knowl-
Brain Cancer 9.5 (2)
edge seemed to be quite common in many patients, and
Gastrointestinal Cancer 9.5 (2)
an influential factor in uptake of the EP referral offer.
Other 9.5 (2)
*NOTE: Some patients reported more than one cancer diagnosis Implementing patient-orientated care within a
standardised pathway
Throughout the ECRP, CCCs and the EP reported utilis-
a Standardised Pathway, and (3) Taking Steps Towards ing a patient-orientated approach to their exercise
Action. Themes are described below with illustrative conversations. Within the initial stages of the referral
quotes and also summarised in Table 2. pathway, CCCs tailored the content and timing of their
brief exercise discussion on a range of factors (e.g., type
Navigating the role of cancer care clinicians in the ECRP of cancer, symptoms, emotional state, information needs
Most patients perceived the brief exercise conversations and exercise history).
with their oncologists as an important motivator to exer-
I find in the initial consultation there’s a lot to go
cise and that it provided credibility to the referral process
through. When somebody has had 6 months of che-
itself. One patient highlighted: “It was just reinforcing
motherapy, they’re grappling with recovering from
what I had thought myself anyhow. And to hear it [exer-
their surgery and there’s a lot of discussion specifi-
cise advice] from the professional [CCC], it just makes you
cally about cancer management and radiotherapy. I
feel more comfortable with it” (Patient 27, male). Another
do talk about general lifestyles but it’s really not so
patient identified her consultation with her CCC as an
much of a priority at that appointment…I just find
effective cue to action: “If she [CCC] hadn’t have men-
those initial consultations very overwhelming for
tioned it I probably would not have gone into this [con-
most patients. (CCC2, female)
sulted with the EP]” (Patient 7, female). When asked to
elaborate on the specific role of the CCC, some patients
indicated that a CCC might be able to provide general Similarly, the EP involved in the piloting of the ECRP
exercise information (e.g., keep moving, increase walk- emphasised that taking a personalised detailed approach
ing, be as active as possible) however more specific infor- in their consultations was beneficial to the tailoring of
mation and advice (e.g. exercise prescription, inclusive of exercise recommendations:
duration, intensity etc for a cancer patient) should come
What I thought was most beneficial is to ask them
from an exercise specialist.
their medical history first, so what cancer they were
I believe everyone should be doing their own jobs. diagnosed with, what treatments they’ve had, where
She’s [CCC] not an exercise therapist, she’s an oncol- in the treatment journey they are, so I can under-
ogist, so I believe the proper way was to see the exer- stand where they are at. And then after I’ve got that
cise physiologist and, in accordance with my condi- information, I can then tailor my recommendations
tion create a program. The oncologist looks after the for them. For example, if they had breast cancer and
chemo treatment and my progress but she’s not look- they just had surgery then their upper body range
ing too much at my physical activity, it’s up to me of motion would be compromised or would be a bit
and the [exercise] physiologist. (Patient 12, male). lower so encouraging strength training and aerobic
exercise is really helpful. (EP, female)
Caperchione et al. BMC Health Services Research (2023) 23:1023 Page 6 of 10
local EPs or health professional with cancer and exer- relevant patient information with a nominated EP and
cise knowledge. This level of tailoring not only provides the EP then contacted the patient. Having the EP make
patients with access to cancer specific exercise resources initial contact was well received by patients, many indi-
and services, it also provides a move towards self-man- cating that this was a crucial element in ‘getting the pro-
agement via community-based services. This transition is cess’ started. To further assist in reducing access related
essential and effective for improving exercise confidence, barriers, this EP initiated approach could be combined
self-efficacy and in turn supporting long-term lifestyle with mixed modes of service delivery (i.e., telehealth and
behaviour change [36, 37]. face to face). Specifically, telehealth appointments could
Cancer specific knowledge to tailor exercise to the be used to review patient progress and assist in exercise
complexities of each type of cancer and individual maintenance in between physical visits.
patient factors (e.g., personal, environment, and social The policy changes regarding the Medicare Care Plans
determinants) is crucial to providing the most effective, and practical changes in terms of EP access have poten-
patient-oriented care and was critical in the referral path- tial to improve the exercise communication and referral
way. Cancer is a complex and everchanging disease that pathway however, they also come with some challenges to
includes hundreds of different types, stages, treatments, health service systems. Most obvious is the funding pres-
and side effects. This level of cancer specific knowledge sures and inadequate resources that continues to plague
aided the EP in providing tailored advice which was global health systems [10, 23] and the roll-on effect this
important to patients, and as previously indicated can has on services that may be deemed to be adjunct or
have a positive impact on patient confidence and exer- supplemental, such as exercise. This is where the cul-
cise behaviour change [36, 37]. Having access to training tural shift becomes critical, ensuring that all levels of the
and education specific to exercise oncology continues to health system (i.e., organisational management, oncology
grow throughout the field [22]. In Australia, we have seen workforce, health practitioners, and patients) are com-
a further progression where tertiary (e.g., Graduate Cer- mitted to embedding exercise as part of standard care.
tificate of Exercise Medicine Oncology at Edith Cowan Integrating an EP service and an exercise facility onsite at
University) and professional (e.g., EX-MED Cancer Pro- all hospitals would be an essential step in building a cul-
fessional Development Course, https://www.exmedcan- ture where exercise counselling is viewed as a vital part of
cer.org.au/) courses are being offered to EPs interested in a cancer patient’s treatment via increased awareness and
working with people living with cancer. accessibility of services and a coordinated care approach.
The findings from this feasibility study, demonstrates This study provided rich, in-depth information from
the potential viability of the ERCP pathway, however, patients, oncologists and an EP, all of which are critical
broad policy and practical changes are warranted to players in understanding how to best integrate exercise
make the pathway feasible for real-world implementa- into standard cancer care. To our knowledge this is the
tion. In terms of policy, a systems level change to the first to test a practical exercise communication and refer-
Medicare Care Plans is essential as it currently is a bar- ral pathway in a real-world setting, exploring innovative
rier for patients, oncologist, and EPs. As identified ear- ways to better implement exercise and EPs into standard
lier, in Australia only GPs can establish and refer their care to reach more people living with cancer. Although
patients with cancer to a Medicare Care Plan, enabling the study provided rich data from both patients and clini-
them to receive five subsidised EP sessions. This current cians/practitioners, the subgroup of CCCs/practitioners
referral process does not allow an oncologist to directly was small, all were employed by the same public hospital
refer patients to an EP or exercise program. Providing (except for the EP), and were located in an urban centre.
oncologists with the capacity to provide a direct referral Thus, findings may not translate across all cancer care
to an EP and/or exercise program would not only address centres or other regions, particularly rural and remote
patient barriers, but also improves the effectiveness, effi- areas. Moreover, the CCCs were known to the research
ciency, and coordination of services within the referral team and thus may have had a more proactive perspec-
pathway enhancing the overall quality of cancer care [38]. tive regarding the project compared to other CCCs,
Our study also addressed a practical issue commonly further limiting generalisability. In addition, the lack of
reported by exercise practitioners working within the diversity in the patient cohort (i.e. nearly 50% breast can-
cancer field. In a number of referral pathways, the patient cer) and inclusion of only one EP’s perspective also limits
is tasked with accessing the EP to initiate exercise advice generalisability and transferability.
and/or access to services and programs [39, 40]. This adds Further, the purpose of this study was to explore
a further obstacle for patients, and in many instances changes to an exercise communication and referral path-
results in patients never contacting an EP or engaging way, with particular consideration of the implementation
in exercise programs/services [12]. Our study shifted process. As such, once the EP completed the initial dis-
the focus, where the oncologist (with consent) shared cussion with the patient the intended aim was reached
Caperchione et al. BMC Health Services Research (2023) 23:1023 Page 9 of 10
Data Availability
and no further data was collected. Therefore, it was not The datasets generated during and/or analysed during the current study are
possible to determine if the ECRP resulted in a change available from the corresponding author on reasonable request.
to exercise engagement or access to exercise services/
programs. Further experimental research (e.g., RCT, pre- Declarations
post trials) on a diverse (e.g., socio-geographic) sample
Ethics approval and consent to participate
is needed to examine effectiveness of ECRP at increas- This study was performed in line with the principles of the Declaration of
ing exercise. An additional limitation includes the study’s Helsinki. Ethical approval was obtained from the University of Technology
attrition rate. Approximately 40% of patients (N = 14) Sydney Human Research Ethics Committee (#ETH18-3183) and the South
Eastern and South Western Sydney Local Health District Human Research
who consulted with the EP dropped out of the research Ethics Committees (##2019/ETH00221). Informed consent was obtained from
study prior to completing their interview. As such, attri- all individual participants included in the study.
tion bias may be present within the sample. However,
Consent for publication
given the target population, it is important to note N = 3 Not Applicable.
of these participants did not complete interviews because
of death or significant illness. Competing interests
The authors declare that they have no competing interests.
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