IC 83 - Compressed-5
IC 83 - Compressed-5
l Added years
This option is normally only available to members of the large public sector
superannuation schemes. The member "buys" each extra year at a cost
calculated by the actuary. In an soth scheme, each year purchased confers
an extra pension of 1/ 80th of pensionable remuneration plus an additional
lump sum of 3/ 80th times pensionable remuneration.
The number of extra years that the member can buy is constrained by the 15
per cent of pensionable remuneration rule and overall scheme benefit
limits.
Members of occupational pension schemes have the legal right to pay AVCs,
using a money purchase facility linked to the main scheme. The member can
contribute the balance of 15 per cent of pensionable remuneration as
defined by the main scheme rules. Full tax relief is obtained at source
through the net pay arrangement.
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CHAPTER 7 TYPES OF RETIRE.MENT SCHEMES
FSAVC charges tend to be higher than those on a Scheme AVC because the
FSAVC is an individual rather than a group arrangement. An FSAVC is
therefore only likely to be good value if you intend to make use of the wider
definition of pensionable remuneration to maximise personal contributions.
rr ····· . - -~· .,
.OccupAtional Penston Schemes tn lndta ·,
L ·•"-" c~ ·• ~
1
,..
I
' ..., I
' 1
Provident Fund Gratuity ' Superannuation
~ .
<Ill
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TYPES OF RETIREMENT SCHEMES
CHAPTER 7
In India, The Provident Fund and The Gratuity are statutory depending on
the number of persons employed by an employer, whereas the
Superannuation is a voluntary. The Provident Fund and Gratuity are
discussed in detail under the chapter 'Social Security Scheme'.
i. Social Aspect
The advancement seen in Medical Science has greatly contributed for the
improvement in longevity. The Inflation coupled with taxation and wage
structure resulted in hardly any worthwhile savings during the active service
period. In the absence saving employees are forced to look upon the Monies
received in lump sum from various retirement benefits to address pressing
social needs. Normally these lump sum benefits gets diverted to met
emergent social needs connected to age viz. Housing, Marriage of Children,
Medical cost etc pushing them to awkward financial position during rest of
their life span. To protect from this situation there is a genuine need for a
regular income. In this back drop Superannuation Scheme comes handy.
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CHAPTER 7 TYPES OF RETIREMENT SCHEMES
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TYPES Of RE11RrEMENI ~lHtMt~ CHAPTER 7
c) Payment by Employer
In order to avail various Income Tax incentives available both for the
employer as well as employee an Irrevocable Superannuation Trust needs to
be created in tune with the provisions of the Income Tax Act 1961 and In
accordance with the Indian Trust Act. This trust will adopt the Rules and
Scheme of Superannuation as conceived by the employer.
The employer delegates the trust the power to manage the liability.
However the responsibility as well as the accountability of paying the
benefits lies with the employer only.
The trust funds will vest with the trustees. It will be the trustee's
responsibility to invest the monies according to the prescribed pattern given
by the revenue authorities and secure pension as and when it falls due. The
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CHAPTER 7
TYPES OF RETIREMENT SCHEMES
In case the scheme is Benefit purchase, the Trustees have to arrange for
valuation of liability.
Often under Insured Scheme the benefits are confined to pension for life. In
contrast under Trustee Administered Scheme flexibility is more, benefits can
be explored for disablement pension, discretionary pension, ill health
retirement pension, early retirement pension etc.
Insured Scheme goes with Uttle bit rigid on pace of funding the liability i.e.
the rate at which fund has to be built. Trustee can take a call on this
depending on circumstances.
Insured Scheme has better investment option by virtue of size and expertise.
Trustee Administered Scheme has limited size and consequently restricted
investment options.
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TYPES OF RETIREMENIT SCHEMES CHAPTER 7
f) Employer to Decide
The pension is treated as a deferred salary. Hence it attracts tax. During the
Active service period, additional income to employees wlll add to tax and
reduce his take home pay. Hence employees prefer to Superannuation
benefit as the tax liability during retired period will be considerably less.
Employees drawing salary of more than Rs.2, 500/ • p m are not eligible for
Bonus as per The Payment of Bonus Act. To compensate the same
Superannuation scheme will be handy for employer.
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CHAPTER 7 TYPES OF RETI REMENT SCHEMES
•
iv. The interest income from the investment belonging to the scheme will
not be taxable.
v. The commuted value of the pension, the lump sum receipt , will not be
taxed, subject to prescribed limit on certain conditions.
vi. Income Tax Act put a cap of 27% salary on maximum allowable quantum
for tax concession by employer. This 27% of salary is inclusive of
employer contributions towards Provident Fund.
The approval to the Superannuation fund from the income tax authorities
once granted will in general continue as long as the scheme continues. Once
approved, any amendments to the scheme have to be with the concurrence
of the IT authorities. Such modifications/ amendments' to the scheme will
be through the Deed of Variation to the Principal Deed.
The benefit patterns suiting the needs of the employer I employees can be
designed. The Scheme may be contributory or non-contributory. The
alternative methods of calculating pensions for future service are many; all
of them have their advantages and disadvantages. The various patterns must
be carefully considered in the light of individual circumstances as well as
the general characteristics of the employees entering the scheme.
Few benefits patterns that figure out under DB methods are as noted herein.
i. Flat Rate: The simplest form· Each member will be granted a unit
pension. The employees may contribute a fixed amount.
Example: Rs.1000/- pension per month from the Normal Retirement date for
each member. The member will be contributing Rs.100/- per month in his
active service tenure.
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TYPl) VI .. ~ • . .
Example: A Junior Executive will be eligible for Rs. 1000/ - pension per
month from the Normal Retirement day.
A Senior Executive will be eligible for Rs. 5000/- pension per month from the
Normal Retirement day.
Managerial Personal will be eligible for Rs.10000/- pension per month from
the Normal Retirement day.
iii. Average Salary: Annual pension accrual for each year of qualifying
service wnt be equal to a fraction - say 1/60 Th of salary earned.
iv. Final Salary: An annual pension calculated as a fraction for each year of
service, but based on the final salary received on the last year of
service.
i) Cost
Therefore. the cost of benefit scheme will be known only on meeting all the
I
benefits. Periodical Actuarial valuation of liability is a must to ensure
systematic I pace of funding. In an inflationary economy DB scheme gets
distanced from employer as it demands consistent funding to meet
guarantee.
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-· · •"~-' t ._.,, I TYPES OF RETIREMENT SCHEMES
This system does not provide need based pension. There will not a strain on
salary as observed in the DB Schemes
k) Hybrid Schemes
I Example l
A main benefit that is defined contribution tn nature, with a promise the
benefit will be at least a defined benefit amount
A main benefit that is defined benefit in nature, with a promise the benefit
will be at least a defined contribution amount.
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TYPES Of RETIREMENT SCHEMES CHAPTER 7
A solution to the situation noted herein lies in creation of Trust and getting
it approved by the Commissioner of Income Tax. This stipulates systematic
funding
Under Insured schemes various plans are used for funding the benefits. The
choice of the same depends on the benefits offered under the scheme.
Under the second option also the insurer in general grants a Group Annuity
Policy.
The Group Term Assurance plans are aligned to meet the event premature
death of the superannuation beneficiary. In such an event the accrued
accumulations may not be sufficient to fetch a decent quantum. An added
Term Assurance benefits will compensate this shortcomings.
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CHAPTER 7
TYPES OF RETIREMENT SCHEMES
Types of Pension: Under the systems members are allowed to choose the
type of pension out of the options available. Numbers of options are
available.
Apart from pension payable from normal retirement date, pension payable
for various contingencies are also conceived say.
In an approved fund, Rule 90 of the Income Tax Rules 1962 stipulates the
quantum of commutation.
i. The commuted value shall not exceed one third of the a~nuity which the
member normally eligible wherein he is eligible for gratu1ty.
ii. The commuted value can be one half the annuit~ which the member
normally eligible wherein he is not eligible for gratutty.
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TYPES Of RETIREMENT SC HEMES CHAPTER 7
n) Methods of Costing
Under Single Premium costing the premium to purchase a unit pension will
go up with the age of member. In case the age distribution is low, it is
possible that the cost to employer may be negligible in the early years but
increases with the lapse of time. In case of regular inflow of new members
this variation will be minimal The Age distribution will play pivotal role.
The total cost for a large group of members could be calculated easily by
grouping the members according to age, totaling up the number of units of
pension to be provided for each group, multiplying such totals by
appropriate unit cost and adding up the premium of all age groups.
)( - A l r.n,,.., ,_ n• ... · · - . • .
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L HAI'IER 7
TYPES OF RETIREMENT SCHEMEs
The pr~mium under SPC will be low during early years and acts as a
0
0
Under SPC bulk of the employer premium will go for purchase of pension for
older members. Rather in respect of member leaving early the cost to
company will be minimal.
For group with large membership base SPC will produce more stable annual
cost Vis-a-vis APC.
In this method the total pension as per the scale prescribed by the rules of
the scheme is paid for by equated level annual premium during the future
service of the member. The amount of premium does not vary unless there
is change in benefits. In case of discontinuance of premium, the pension
secured will have to be determined by calculating paid up pension which will
bear the same ratio to the total expected pension as the premium actually
paid bears to the total amount of premium payable up to the normal
retirement date.
Revision in premium rate will not affect the annual premium but will be
applicable only to the increase in pension, if any, to be secured for the
member as a result of change in the salary slabs.
The cost will remain the same as long as the member remains in the same
salary class. When the member moves to the . high:r salary cla~s, the
additional premium for increased amount of pens1on Wlll be determmed on
the basis of age of the member in the year in which he moves to higher slabs
Under APC an attempt is made to anticipate the future liability and equalize
the cost of providing for this liability during the entire span of future
service.
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CHAPTER 7
Under APC, like salary the employer can provide very easily for exact annual
outlay. It is easy for taking consideration of outlay in case of increase in
salary and addition of new member.
Premature exit provide higher paid-up value in APC than that of SPC.
APC is more advisable where the membership is low as this provides uniform
outgo year after year.
In case of premature death at the early stage of service, there may n0t be
sufficient accumulation to fetch a decent pension to the widow. To address
the same a Term Assurance may be conceived either within the
Superannuahon Scheme or on parallel
Unlike SPC and APC, in this method pension rights are not purchased till the
member gets eligibility for pension. The premium received will be utilized
to secure the total and expected benefits at Normal Pension Date, for the
oldest employees as far as the premium permits. This method of costing is
useful wherein the benefits are based on final salary and with profit insured
schemes. No distinction is made between the Past and Future Service
liability. This system results in no purchase for younger members. In non·
contributory Scheme, Employer will not be put to lose if the younger
members' leaves, as there will not be any purchase of pension for him. The
annual outlay could be fixed on general consideration as no attempt is made
to purchase a specific amount of pension each year. Hence it could be
possible to provide for expected salary escalations. It is an unallocated
method of funding wherein there is no relation between employer outlay
and pension rights secured by employees. In the event of discontinuance of
scheme, it is desirable to ensure that pensions accrued for the members can
be fully purchased by reallocating the premium paid.
Insurance Companies quote the premium, generally on with return basis and
all surrender values which may arise by death or withdrawal as well as with
profit returns will be used as additional premium from year to year when
expressed as percentage of the pensionable salaries of the members. The
level of funding and the rate of premium required will be re-assessed by
insurer regularly .
It is a possibility under this method costing that on member leaving early his
full pension may not have been purchased. Under the circumstances, it can
be done by reallocation of premium already paid and allocated to members.
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In case of contributory schemes there are two alternatives:
The cost expressed as percentage if the salary bill tend to remain stable.
This is more flexible method of funding.
Under this method lump sum cost in respect of each employee as on date of
commencement can be equated to an annual payment payable for a fixed
term of years. In effect the lump sum is treated as a loan repayable in
installments.
Under the system an assumption about future deaths/ exit etc., are
provided in quoting. Hence premium must be continued till the end of the
agreed term in each case even if the member dies before retirement.
Under the system the employer undertakes to continue payments for a fixed
number of years. Any breach of this agreement will create hitch. This will
force to reallocation of purchases already made.
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rYPES OF RETIREMEN~ S~_H_
EM_E_S-----------------~~~~
CHAPTER 7
The ~ext prem_ium when received is applied to purchase the reminder of the
pens10n for th1s employ~es and the balance is then applied as far as it will
go to purchase the pe~s10n to those next on the roster. This process will be
repeated every year t1ll all the required pensions are purchased when th
payment wi~l _terminate. The final payment would generally be a reduce~
amount suffJClent to purchase the remaining pension in full.
Before adopting this system the following points should be borne in mind .
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CHAPTER 7 TYPES OF RETIREMENT SCHEMES
I Test Yourself 1
Under Trust-based occupational pension scheme, the sponsoring employer will
set which of the following?
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'""''"""'• '~"I
[summary
a) Under Trust-based occupational pension scheme, the sponsoring employer
will set:
d) Under defined benefit pension schemes, the rate of benefit accrual is such
that benefits fall within maximum emerging benefits.
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CHAPTER 7
_ _SUMMARy
l) There are three kinds of AVC arrangements: Added years, "Scheme" or "in -
house" AVCs and Free-standing AVCs
r) An Insured scheme relieves both employer and trustees from the various
administrative jobs relating to management of funds including complying
with guidelines of CBDT on investment of funds.
t) Normal Pension refers to the type of option adopted by the employer which
will be offered to member by default.
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CHAPTER 8
VALUATION OF LIABILITIES
[ Chapter Introduction J
The valuation of liabilities for defined benefit plans involves estimating the
amount and timing of future benefit payments and then discounting these to
the present time. It is not necessary to hold enough assets to cover the full
expectation of future benefit payments (i.e. benefits relating to both past and
future service) to all current members. Alternatively, a common approach is to
pay regular contributions that are expected to accumulate to cover the benefit
payments by the time they begin to be paid.
a) Security,
b) Stability,
c) Durability,
d) Realism,
e) Liquidity,
f) Opportunity cost and
g) Flexibility
The contribUition rates for a group Defined Contribution scheme may be set up
by targeting a particular level of benefits, for example 1/80th of final salary for
each year of service.
This chapter contains details about valuation models in setting up contributions
for defined benefit (regular contribution funding methods) and defined
contribution plans.
ILearntng Outcomes Jl
A. Funding Methods
B. Assessing Defined Contribution Schemes
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-. 1
CHAPTER 8 FUNDING METHODS
------
I A. Funding Methods
This module contains details about the funding methods and criteria to be used
to compare the funding methods.
Only the timing of meeting the cost, not the fundamental long-term amount, is
normally determined by the funding methods. In other words, funding methods
are essentially about when you pay, not what you pay.
The following methods are commonly used to set the contributions for defined
benefit pension schemes that are funded in advance by regular contributions:
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FUNDING METHODS CHAPTER 8
Diagram 1: Methods used to set the contributions for defined benefit pension
schemes
4. Prospectiv,e Methods
For both of these methods the Actuarial Liability is the difference between the
discounted value of the total expected benefits for the members and the
discounted value of the future expected contributions.
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CHAPTER 8 FUNDING METHODS
iii. The Attained Age Actuarial Ltabflity (AAAL) is: the present value of
total benefits based on projected final earnings for members in service
minus the value of the SCR multiplied by the present value of total
projected earnings for all members throughout their expected future
l
membership.
The AAAL can also be expressed as: the present value of all benefits
accrued at the valuation date, based on projected final earnings for \
members in service.
iv. The Modified Contribution Rate (MCR) can be defined as :MCR = SCR +
variation arising from the fund not being equal to the AL (effectively the
spreading of any past service surplus or deficiency).
The calculation of this method is similar to the Attained Age method but
is performed at the beginning of that member's service period.
iii. The Entry Age Actuarial Liabiltty (EAAL) ts: the present value of total
benefits, based on projected final earnings for members in service minus
the SCR multiplied by the present value of total projected earnings for
all members throughout their expected future membership
iv. In the following cases the AAM and EAM will have the same SCR and
AL:
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-FUNDING
- - - -· · METHODS
-- --- - . . . .. . CHAPTER 8
r ./ If all the scheme' s members are all exactly the same age as the
assumed entry age, provided the assumptions used in the calculations
are the same .
The prospective methods are driven by the contribution rate and the accrued
methods are driven by the funds.
Accrued benefits methods target a certain level of funding at all times, i.e. they
aim to keep the assets at least equal to a certain percentage (usually 100%) of
the value of the liabilities under the method, i.e. the actuarial liability.
i. The Actuarial Liability is the discounted value of the benefits that have
accrued over the past period of membership of the beneficiaries. In
determining this value allowance is made for any future expected
inflationary growth of the on-going benefits up to retirement age.
ii. The Projected Unit Actuarial Liability (PUAL) is the present value of all
benefits accrued at the valuation date, based on projected final earnings
for members in service.
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CHAPTER 8
FUNDING METHOOS
\
b) Current Unit Method
Plus
the present value of all benefits accrued at the valuation date in respect
of members in service, multiplied by the projected percentage increase
in earnings over the next year
All divided by
iii. The Funding Ratio is the ratio of the Actuarial Value of Assets to the
Actuarial Liability.
Note:
a) For all except the Entry Age method, the SCR increases with age. The
EASCR remains constant because it is only dependent on the assumed
entry age, i.e. it is only calculated once.
b) The AASCR will equal the PUSCR one year before retirement age
. . ....
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FUNDING METHODS CHAPTER 8
[Example
The PUSCR will remain stable from year to year if the membership profile is
stable in terms of its age, sex and salary distribution.
This is because the PUSCR for a scheme is not just an average of the individual
SCRs, but is also weighted by salary.
The conditions that a scheme must satisfy for stability of the Standard
Contribution Rates of different methods are as follows:
a) CUM: Stable age, sex and salary profile, plus stable past service. The
past service requirement is due to a need for the revaluation part of the
SCR to be stable as well as the accrual part.
For each of the EAM, PUM and CUM, the MCR will be equal to the SCR if:
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... ~ ~ ·---~.,.
-- ...--••u
CHAPTER 8 FUNDING METHOOS
8. Model Chotce
a) Security
I Deflnttion
The security of a funding method is defined as the ability of a funding method
to ensure that there will be sufficient assets t o meet a scheme's liabilities.
The method that produces the largest target fund (i.e. Actuarial liability)
will provide the greatest security (all other things being equal and assuming
that the money is actually put into the fund) .
b) Stabtlity
The modified contribution rate (MCR) can only be totally stable if there are
no fluctuations in the experience affecting the benefits or investments. This
is unrealistic and instability will in practice result from deviations between
actual experience and the assumptions that are implicit in the funding
method as well as those made in setting the parameter values.
c) Realism
All the methods are unrealistic to a greater or lesser extent because some of
the implicit assumptions are not borne out in practice except where the
approach used for setting assumptions deliberately counteracts market
movements.
d) Flexibtltty
In order to make the best use of its finances an employer will often want the
flexibility. In the long term it may also be of benefit to scheme members.
This flexibility is best achieved by using a method that targets a good level
of security while not running a large risk of breaching any statutory
maximum level.
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... .... ''-'' u
[rest Yourself 1
Which of the following method used to set the contributions for defined benefit
pension schemes targets a stable contribution rate?
The best estimate assumptions should be used to set contributions levels for a
defined contribution scheme. It is generally inappropriate to include margins
within assumptions since such margins can lead to a higher or lower pension
than the sponsor wishes to provide.
The benefit provided to the employee in the Defined Contribution scheme is not
known in advance and it will depend on
The contribution rates for a gruup Defined Contribution scheme may be set up
by targeting a particular level of benefits.
IExample
1/ 80th of final salary for each year of service.
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•w
CHAPTER 8
ASSESSING DEFINED CONTRIBUTIONS SCHEMES
The expected salary growth, actual marital status ~nd age o! spouse, r~uired
retirement date etc. of the individual can be cons1dered while calculatmg the
contribution rate to target a particular level of benefit for an individual
arrangement.
Contributions are limited to what can be afforded. The contribution rates will
need to be reviewed from time to time in light of the actual experience of the
member's fund if a particular benefit is being targeted.
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<4. Benefit Projections
Generally on annual basis the benefit projections wllt be provided for members
The projections help the members in deciding whether there is any need t~
increase their contributions. These are also used by the sponsor to determine
whether a review of the contribution design is needed.
a) for inflation,
b) for any expenses that will be charged to the member's arrangement,
c) for future pension increases if appropriate and
d) for any statutory restrictions on benefit and / or contribution levels.
While projecting the benefits it is normally assumed that the member continues
to contribute to the arrangement up until their normal retirement age.
5. Insured Benefits
a) Death Benefits
If the member dies before retirement and the benefits are not insured, the
accumulated fund may be very small and insufficient to provide an
appropriate benefit for a dependant. Therefore, many sponsors choose to
insure a lump sum and possibly a dependant's pension so that a benefit is
payable in these circumstances.
b) Ill-health beneftts
i. top up the accumulated fund which is then used to provide cash and
purchase an annuity, or
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c) Benefits on retirement
t. Annuity purchase
In setting annuity rates at the time the member retires mortality after
retirement should reflect assumptions likely to be used by insurance
companies. Some allowance will be needed to cover mortality improvements
both before and after retirement.
The sponsor of the scheme will take on the investment and mortality risks of
paying the annuities where the schemes pay pension direct to the member
from the scheme. The benefit at retirement switches to defined benefit
with all the associated risks and additional regulatory restrictions.
Annuity conversion rates will need to be set and the following assumptions
will be needed if pensions are paid from the scheme:
6. Investment
In defined contribution schemes the member takes on the investment risks and
can usually control the way in which their funds are invested. This investment
choice may be attractive to the members and the sponsor is less responsible if
the member's fund is low due to investments failing to meet expectations, since
the member choose the investment funds.
However, the investment choice has disadvantages also as some members may
feel that they do not have the knowledge to make a choice, members may make
inappropriate decisions, the scheme will need to offer a range of investment
options which will have an impact on cost.
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- ASSESSING DE FINED CONTRIBUTIONS SCHEMES CHAPTER 8
The sponsor may limit the choice of funds in which the member can invest for
group schemes as offering a full range of funds confuses members.
At the minimum, usually the sponsor offers an equity fund, a bond fund and a
cash fund. It is likely that the member will need the financial advice.
The sponsor will usually seek advice in the choice of investment manager who
will invest the members' retirement funds.
7. Income drawdown
There may be legislative restrictions on the amount of the fund that can be
withdrawn each year and age at which drawdown must cease and a pension
must be purchased.
The risks associated with 'income drawdown' for the member are as follows:
a) If only the income earned on the fund is taken each year, the member's
income could be volatile
8. Guarantees
b) Benefits, for example, that benefits witt not be less than for example
1/80th of final salary for each year of service.
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CHAPTER 8 ASSE_SSING DEFI~E O CONTRIBUTIONS SCHEMES
The more generous the guarantee the more likely it is to apply and so the more
likely the sponsor will face the additional cost of meet ing the guarantee.
a) Real,
b) Nominal,
c) Fixed and
d) Indexed
The longer the period used the lower the impact of the guarantee as returns
averaged over a longer period are less likely to fall bellow a guaranteed level.
10. Benefits
If the scheme offers a minimum benefit there is a risk that either members will
choose a more risky investment strategy than they otherwise might have, since
they know they have a minimum benefit promise or members will choose a very
safe investment strategy with relatively low expected returns.
A separate fund may be set up to meet the cost of any guarantee or these can
be met as and when they arise. The sponsor needs to weigh up the
disadvantages, example- opportunity cost, versus the advantages, example-
reduced liquidity risk, associated with setting up a separate fund compared with
financing on a PAYG basis.
ITest Yourself 2
Investment return guarantees can be
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CHAPTER 8
[ summary
a) The cost of a benefit plan depends on:
b) Prospective Methods and Accrued benefit methods are commonty used to set
the contributions for defined benefit pension schemes that are funded in
advance by regular contributions.
d) Accrued benefits methods, which fund for a target level of cover of benefits
accrued to date, in other words target the Actuarial Liability (Al), includes
g) The prospective methods are driven by the contribution rate and the
accrued methods are driven by the funds.
i. Security
ii. Stability
iii. Realism
iv. Flexibility
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CHAPTER 8 SUMMARY
j) The contribution rates for a Group Defined Contribution scheme may be set
up by targeting a particular level of benefits. For example 1/ 80th of final
salary for each year of service.
k) If the member dies before retirement and the benefits are not insured, the
accumulated fund may be very small and insufficient to provide an •
appropriate benefit for a dependant
i. top up the accumulated fund which is then used to provide cash and
purchase an annuity, or
ii. provide an income of a percentage of the member's salary until
retirement or the member's health recovers
m) The key assumptions while estimating what annuity might be purchased from •.
the fund in any projections are:
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CHAPTER 9
GROUP INSURANCE - ADMINISTRATION, CLAIMS AND
RENEWALS
[ Chapter Introduction
• A brief discussion about the group insurance is already noted in the chapter
introduction. The special feature of this vertical, approach to segment etc is
dealt with therein. To precede further in this chapter few more aspects will be
touched.
The life cycle of Group Scheme involves various stages such as Proposal,
Negotiation, policy, renewals, review and claims. Group Policy will be granted
to Institution/ entity unlike individual insurance where in policy holder will be
an individual by default. The organization is treated as running entity/ going
concern and visualized to exit for an indefinite period. Hence the renewal of
cover is a part of servicing process. Each renewal is handled on par with fresh
contract and terms and conditions of contract are negotiated. Normally renewal
ends up with issuance of an Endorsement instead of fresh policy bond . This will
also add to low administrative cost.
b) Concluding the contract and finalising the terms and conditions of the
master policy,
c) Collection of the data in the desired format and building the record,
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CHAPTER 9 CHAPTER INTRODUCTION
Generally group insurance is offered under One Year Renewable Group term
assurance plan (OYRGTA). Every year on Annual Renewal date insurance
companies charges the premium depending upon the changes in size, claims
experience and age distribution of the age group.
I Learntn1 Outcomes
A. Administration
B. Group Conversion
C. Group Renewals
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AUM_!NI) I t\AffV f" .. - - - - -
j A. Administration
1. Administration
The ambit of administration of scheme (Group Master Policy Bond) is very Wide.
Every servicing job Will form part of this process. However in general there Will
be various stages in group insurance contract. Brief descriptions of common jobs
are mentioned herein. The claims and Renewal are part of these administrative
jobs. Still specific mention is made considering their importance over other
jobs.
Claims refer to discharging the commitment/ agreement made by the insurer to
the policy holder. Different types of claims are conceived. Common items are
dealt in broad manner in subsequent paragraphs.
In general the Group Insurance contracts are of OYIRGTA type viz. One Year
Renewable Group Term Assurance. Rather contracts come up for renewal on
each year. The Renewal process does exit even where there is no risk aspects
are there under contract. The process connected to renewal is discussed in the
subsequent paragraphs.
2. Negotiation
The process starts With negotiation With group administrator. Here the
eligibility of the group for Insurance Cover under Group Insurance is analyzed.
Insurance only for the Homogeneous Groups - There should be some common
attribute among the constituent members of the groups. This homogeneity is to
eliminate the underwriting risk - Selection against insurer.
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CHAPTER 9 ADMINISTRATIOH
Once the prospect for Group Insurance (GI) is zeroed in, Group Administrator
witt be engaged in Negotiation to understand their needs and requirements.
Information about the various aspect enumerated herein above witt help
negotiator in shaping the talks. On reaching conclusi on about the requirement,
the Data of members needed for the type of scheme is desired from the
Institution.
Some data required normally for all types of Group Insurance Scheme are as
noted herein.
Apart from the above some additional information depending on the types of
scheme proposed will be ascertained viz. In case of gratuity - method of
calculation of gratuity, In case of Gl for leave encashment - the scheme of
benefit, etc., types specific information may also desired.
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CHAPTER 9
3. Documentation
4. Conclusion of Contract
Group Underwriting is a very special subject. The following aspects are kept in
mind in the process .
The premium quote will be given to the prospect. Generally pre~ium q~te
may be given either on Age band basis Unit premium or on Group Umt Premtum.
This will be arrived using Weighted Average Equal lent Premium Age method.
This quote will also speak about the consideration to be charged in res~t of
On and Off moment i.e. premium for New member joining th~ group of ~nsured
after the commencement of risk and refunds to be made m respect msured
member who is leaving the group before the expiry of the term. Normally the
premium quote will be provided mentioning the validity period for the prospect
to respond.
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CHAPTER 9
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ADMINISTRATION
5. Master Policy
O~ce th.is cycle ~f Off~r (Pro~sal) and Acceptance is over, Group Master Policy
wtll be Issued ev1dencmg the msurance contract. This one policy is to cover the
entire group of insured. The stamping is done taking into cognizance the benefit
offered but not only the sum assured. Along with the policy bond list of insured
member will be provided.
like individual policy bond group policy also has feature like Cooling Off period
Ombudsman Details etc. '
Along with the Master policy bond, the group administrator will be issued the
list of member insured. Such list contains details unique insured number,
identification number given by the Group Administrator, Name of the insured,
the insured amount etc.
6. Commission
7. Reinsurance
Administrativ,e jobs involve taking care of Reinsurance also in case the contract
of insurance necessitates reinsurance as per the administrative provisions of the
insurer.
This will be done as per contract with the reinsurer and the internal
administrative procedures of the insurer. At the time of negotiation of. sale
itself the aspect of Reinsurance will be dealt with. In case the quote IS on
facultative basis the sales process will get a shape only on clearance from the
reinsurer. Facult~tive method refers to assessing the risk on individual life basis.
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CHAPTER 9
This will be done for the cover beyond the Free Cover Limit offered under the
group.
The Group Administrator will provide the details of New Joiner as well as
member who have left the group from the insured group.
9. Claims
The Master policy bond will document the requirement for claims as well as
administrative procedure for processing the claim under normal circumstances.
Under Group Contract same policy bond covers multiple lives. Hence tendering
the Original Policy Bond for cancellation/defacing will not be there while
dealing with fulfilling claims preferred on an indiividual life. The process
generally involves intimation of claim, Preferring claim - Claim form, tendering
documents supporting the claim, giving discharge for having received the
proceeds.
Claim intimation may be given either by the master policy holder and/ or the
insured beneficiary/ legal heirs of beneficiary. Claim forms shall be from the
holder of the policy bond.
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CHAPTER 9
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ADMINISTRATION
The group administrator will collect the claim form and supporting documents
wherever is needed from the beneficiary. This will be passed on to the insurer
along with his endorsement and additional requirement if there is any.
Depending on the type of group contract different types of claim will be there.
Claim by Death, Claim by Superannuation (Maturity), Claim for benefit other
than Death/Maturity such as Disability, illness, Accident etc.
Normally a simple claim form giving the details of the insured as well as the
claimant will be desired. In case of Claim for benefit other than maturity
supporting documents needs to be given (such as Certificate of Death for claim
by death, Proof of disability under claim for disability benefit, document
supporting illness under claim for illness, etc.)
The group administrator will give his endorsement conveying inter-alia the
details of insurance, the membership form and Health declaration wherever is
necessary.
The details of eligibility in case the claim is for benefit under Gratuity/Leave
Encashmentl Superannuation etc will be provided by the Group Administrator.
The insurer will process the claim received from the Group Administrator for
the benefits provided. The payment, in case the claim is admitted, will be made
to the beneficiary where the claim is for Term Assurance and Group is not of
employer-employee group. In all other cases the claim will be paid to the Group
Administrator provided the claim is admitted.
Insurer may conduct Investigation about the claim. Claims may also be
considered on ex-gratia basis.
The approach for different benefit under different types of scheme will slightly
vary. Normally provided types of benefits are as follows:
i. Death benefit.
ii. lllnes:s benefit.
iii. Hospitalizations Benefit.
iv. Disability benefit
v. Survival/Maturity benefit
Different types of scheme provide for different benefit viz. Gratuity, Leave
Encashment, Pension, Accumulations, etc.
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'-" ""' ' t K 'I
An administrative job for which request comes normally come across where
there is merger/ amalgamation/ takeover of entity. On receipt of necessary
supporting documents such request will be honored. Ex: In case of registered
companies, the Registrar of companies will issue an endorsement recognizing
the change in name. This will form an official document supporting the request
from concerned group Administrator for updating.
In general change in benefits schedule during the term of the contract will not
be entertained. However schemes influenced by the statute may necessitate
change to be incorporated during the term of the contract itself. For example.
Change in Rules under EDLI, Gratuity Act etc.
As a part of the administration of the group insurance contract, the insurer will
undertake review of the group scheme well before the completion of the term.
The sum assured, the consideration received, the claim provided for at the time
of underwriting, the actual claim experience, etc. all these aspects are studied
in accordance with the guidelines issued by the Insurance regulator as well as
the internal administrative guidelines of the insurer. The result of this
Experience Rating Analysis will be recognized at the time of renewal of cover.
Experience Rating Adjustment will be done upon renewal of Cover only. There
will be two methods of adjustments viz. Fine tune the rate of premium based on
the experience. The other method is to pass the share in positive surplus
through appropriate reduction in Renewal Premium Quote.
1-t. Renewal
In general going be the terms and conditions Master Polic~ bond the ins~re~ is
not under contractual obligations to send notice to the pohcy holder remmdmg
about premium due/ renewal due etc. However the business prudence and
Consumer Protection Laws/ guidelines expect the insurer to do so.
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CHAPTER 9
AOMINISTRA TION
Welt before the completion of the term , taking clue from experience rating
analysis, tlhe insurer will send 'Renewal Notice' to the Group Administrator. It
the general practice to call for adhoc consideration amount before formal
renewal, in order to ensure continuity in cover. The notice is to remind the
Group Administrator about the renewal due, calling for data of proposed group
for coverage, seeking adhoc remittance to ensure continuity in contract.
There will be slight changes in quote where the coverage offered is under
scheme other than Pure Term Assurance.
Upon renewal of cover and endorsement to that effect will be issued. This will
become the part and parcel of the original master policy.
Group Master Policy can come up for cancellation during cooling of! period.
cancellation of contract will also be encountered under certam other
circumstance. This will be done as per the provisions of the contract.
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The approach to this administrative aspect will depend on which level the
request is and also on prevailing laws which has an influence to the subject.
Individual insured beneficiary may opt for transfer on accrued equitable interest
from one policy to another Or from one insurer to another. In case the Rules of
the scheme adopted by the group administrator provide for such
transfer/ merger and contract recognizes the same, the subject will be dealt
accordingly.
Merger and Transfer of policy will be little bit complicated and needs
observance of various legal and regulatory issues apart from internal
administrativ·e instruction.
16. Surrender
Generally Pure Term Assurance contract does not provide for any payment on
cancellation/surrender. However if contract provide refund of premium on
prorate basis for the unexpired term, the same will be considered . The guiding
principle is documented in file and use and reproduced in the Group Policy
Bond.
All other types of policy do provide value on termi nation of contract. Herein
also the policy bond envisages such event and documents the approach. The
procedural aspect will be in tune with the internal administrative instructions.
The legal requirement shall be kept in mind.
For example:
The Master policy is granted to a Trust. His creator, the employer may wind up
his operation/ close the establishment. The group administrator cum master
policyholder continues to exit.
The Registrar of Companies is the governing body to recognize and record about
amalgamation/merger/ takeover of companies. He issues necessary document
confirming the process. This is a vital document to take call at insurer end.
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.-. ..... ., , ,., ..,. I f'\" I 1V n
Under the exit clause terms and condition about the Surrender of the contract
will be mentioned. This will be guiding lines. Normally the Surrender of contract
will have following staged viz. Notice Period; Waiting Period, Exit Charges,
Payment Schedule.
Similarly the basic requirement shall be proper request from the holder of
policy, Tendering Original Policy Bond for Cancellation/Defacing, Discharge for
having received proceeds in complete and final settlement.
17.Information Sharing
To pay the consideration for cover different mode will be offered viz. Monthly,
Quarterly, Half yearly and Yearly. In all types of cover other than Pure Term
Assurance cover, the consideration has two component viz. Term Assurance
component and Savings/Fund component.
At periodical interval keeping the policy holder updated about the balance
available under the Policy, rate of interest declared, interest accrual, balance
at the beginning of the period, receipts received during the period, how the
receipts are appropriated, payments made out the balance, closing balance as
at the end of the period.
The policy holder will also be advised about actuarial valuation of the liability
of the employer. The valuation of liability will be done on the basis of
information provided by the policy holder on various underling parameters such
as salary escalation rate, Attrition Rate, etc.
18.Norms
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ADMINI ST~TIO!'!._ _ _ .... ___ _ __
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b) Group discounts on premium are given for the benefit of the insured
members of the group and should not be appropriated as additional
remuneration by the agent or corporate agent or broker or group
organiser or manager. Such discounts should be based on valid
underwriting considerations such as the group size and shall be passed on
to the members.
I Example
Where a part or whole of the premium is paid by the group organiser, say- the
employer in respect of insurance of his employees, the discounts may be shared
by those who paid the premium in proportion to the premium by them.
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CHAPTER 9 ADMI NISTRATION
In such cases, the certificate forms shalt be supplied by the insurer with
in-built security features and in pre-numbered lots to group organiser or
manager. Utilisation and full accounting of the certificate forms should
be independently checked by the staff of the insurer every time before
furnishing a fresh lot of forms, either by personal verification or based
by auditor of the agent.
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