Falcon Update Magazine Vol. 105
Falcon Update Magazine Vol. 105
DISCOVER THE
MIGHTY FALCON 10X
see page 12
Dassault Aviation
78, quai Marcel Dassault
92500 Saint-Cloud, France Scan the QR code to
explore Jean's
Dassault Falcon Jet blog, Crew Chief
200 Riser Road
Little Ferry, NJ 07643 USA
Falcon Update is published by As the COVID-19 pandemic loosens its And on a lighter note, you will follow a Falcon
Falcon Customer Service and is distributed grip in much of the world, we finally have Customer Service duo as passionate about
worldwide to Falcon owners, operators,
company owned and authorized service reason for great optimism. Economies are classic cars as airplanes, as they take first
centers, repair agents, training partners, fully reopening and travel demand and in a celebrated rally race.
vendors and suppliers. This issue is also
activity are skyrocketing.
available on the Falcon portal.
Elsewhere, our service center network
This is also an auspicious time for Dassault, continues to grow – in every sense of
Follow us Online: as exemplified on the cover of this Falcon the word. You will learn about our newly
Update. In addition to strong flight and certified Falcon ASC in Hong Kong and we’ll
dassaultfalcon.com
sales activity, we just announced this spring check in on an expansion project at our DAS
youtube.com/user/myfalconjet the launch of a truly groundbreaking new facility in Reno, Nevada.
linkedin.com/showcase/falcon-business-jets aircraft – the Falcon 10X. You can learn all
twitter.com/dassaultfalcon about this airplane and find an array of You will also find the latest information on
facebook.com/dassaultfalcon
images in our feature story. products and services – from the debut
of our FIELD 6 maintenance app to a new
instagram.com/dassaultfalcon
At the same time, our Falcon 6X program way to fly more sustainably. And we will
is progressing very nicely and on schedule introduce you to some new Falcon Customer
Publisher: Jean Kayanakis for a late 2022 entry into service. In March, Service team members, as well as update
Submit feedback, story suggestions we conducted the first test flight of 6X you on a few familiar faces moving into new
or requests for previous issues to: s/n 001, and all went according to plan. roles.
“The 6X flew exactly as predicted by our models,” said Ferry. “From a pilot’s perspective,
it flies like a Falcon, which is to say with perfect precise handling in all phases of flight.”
ECO-CHART PRINTABLE PRODUCTS
Falcon Update is printed on 100% recyclable
Table of contents DEPARTMENTS Just days after this milestone occasion, the Falcon 6X received another product
PEFC™ certified paper (paper from sustainably OAB ........................................................................ 10 design award – this time the prestigious Red Dot: Best of the Best award for its
managed forests). The use of certified PUBLISHER'S NOTE ���������������������������������������������������������������������������������������������� 2 Products & Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 premium cabin design. By earning this prize, Dassault joins Apple, Porsche, Audi
inks of vegetable origin, the elimination of
environmentally harmful waste and the NEWS & NOTES ���������������������������������������������������������������������������������������������������������������� 3 FrontLine Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 and other famous global brands that have taken home the coveted Red Dot prize.
reduction of energy consumption are part FEATURES Flight Ops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
of the specifications of the Imprim’vert ®
environmental label as specified by Dassault 2020 Customer Service achievements �������������8 Dassault MRO Network ........................... 20 In September 2020, the Falcon 6X won the International Yacht & Aviation Award
Aviation in its printable product eco-chart.
The Falcon 10X ������������������������������������������������������������������������������������������������������������������� 12 Falcon Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 sponsored by design et al, the prominent UK design magazine published by
Sustainability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 The Design Society.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
4 NEWS & NOTES NEWS & NOTES 5
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
6 NEWS & NOTES NEWS & NOTES 7
EUROPEAN AIRPORTS
EMBRACE ENHANCED VISION
FOR SAFER APPROACHES, A FALCON DUO
FEWER DELAYS TAKES FIRST AT THE
Enhanced Flight Vision Systems allow pilots to see
runways in low visibility, enhancing the safety of landing
DAKAR CLASSIC
approaches and reducing weather delays. Dassault has For many years, Marc Douton and Emilien Etienne have been
been working with an EU group to advance the use of colleagues on the Falcon customer service team but the duo also
EFVS approaches. The program is called SESAR, for shares a passion for classic cars and rally raid. They have ridden
Single European Skies ATM Research Joint Undertaking. together in the Moroccan desert for many years with a classic car,
As part of this effort, Dassault worked with Le Bourget a 1969 Baboulin buggy (a modified Volkswagen Beetle).
Airport and Antwerp Airport to validate and approve
this safety advance. The Dakar Rally was always a dream for them – particularly for
Marc, who was born in this capital of Senegal.
For the first item, they relied on a friend, Jeremy, who owns Nantes
Prestige Autos (NPA), a classic and prestige car shop. Marc and
TAG AVIATION HONG KONG Jeremy managed to rebuild their Sunhill buggy on time, and in
BECOMES A FALCON ASC the same spirit as the illustrious Dassault motto: “For a car to ride
well, it must be beautiful.” Meanwhile, Emilien worked on marketing
Earlier this year, TAG Aviation’s Hong Kong maintenance facility was formally materials to prospect for sponsors, which would include Würth
appointed as an Authorized Service Center (ASC) for Falcon 7X and 8X aircraft. Modyf France, Toopneus.com and MATWatches. FALCON 8X SIMULATOR
ARRIVES AT FSI TETERBORO
The move reinforces our already strong OEM support footprint in the In classic category races, pilot and copilot coordination is especially
Asia-Pacific region. important for both navigation and time management. Thanks to their FlightSafety International is pleased to announce the
team spirit, strategic reading of race rules and perfect preparation addition of a Falcon 8X simulator to its Teterboro Learning
“The new Hong Kong line service capability is the latest of a series of measures and care for their 42-year-old car, Marc and Emilien managed to Center. The simulator is FAA and EASA Level D certified and
intended to reinforce our worldwide Falcon product support network,” said win six stages out of 12 and to take first place. training is now available.
Jean Kayanakis, SVP Worldwide Customer Service & Maintenance Network
at Dassault Aviation. “It will provide further service options for our Falcon Just participating at a Dakar Rally was the realization of a dream
7X and 8X customers while strengthening our longstanding relationship with for Marc and Emilien, but they did even better than that, raising For information or training reservations, please call +1 201 528 0100.
TAG Aviation. the winner’s trophy on the podium.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
8 FEATURES 2020 Customer Service Achievements 2020 Customer Service Achievements FEATURES 9
CUSTOMER SERVICE
Falcon Spares announces an exciting new loyalty
CUSTOMER EXPERIENCE program called Falcon Advantage, providing members
with exclusive benefits, discounts and extended
DASSAULT AVIATION
ACHIEVEMENTS
warranties that cannot be matched in the industry.
LEADS BUSINESS JET INDUSTRY
IN PRODUCT SUPPORT
For the second consecutive year,
Dassault Aviation takes the #1
position in the annual AIN
product support survey.
COVID-19
DASSAULT AVIATION PLACES
TWO FALCON AIRCRAFT FALCON RESPONSE
AT SERVICE OF FRENCH
CUSTOMER EXPERIENCE OPERATION RESILIENCE 2020 FACTS & FIGURES
Dassault Aviation makes two Highlights from Falcon Response, our comprehensive portfolio
DASSAULT AVIATION PROVIDES SPECIAL EVENT Falcon business jets available to the of AOG support services:
SUPPORT AT DAVOS Dassault Aviation
French Defense Ministry as part debuts new Safety
Dassault Aviation’s global product support of France’s Operation Resilience, Management
2 aircraft I 1,013 flight hours I 171 missions
organization once again positions an elite team intended to supply logistics System
of service specialists at airports near Davos to and medical support for civilian
support the World Economic Forum. coronavirus control activities.
January 2020 February March May June August September October November 2021
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
10 DEPARTMENTS Operator Advisory Board PRODUCTS & SERVICES 11
OAB WELCOMES
NEW MEMBERS
Although it has been a while since the Falcon Operator Advisory Board last gathered in
person, the group’s important work has carried on throughout the pandemic. And there are
three new members on the 20-person board who already have been active in OAB e-forums
and virtual meetings.
FIELD 6 MAINTENANCE
APP HAS ARRIVED
Ernesto J. Castillo has been a Chief of Clovis Sandoval is a pilot and Flight
Maintenance for Servicios Ejecutivos Operations Manager for Squadron This spring, we deployed the latest
iteration of our FIELD (Falcon Interactive
Continental in Mexico for 33 years, Aviation Services, based in Sao Paulo/
Electronic Library by Dassault) electronic
working on Falcons for 30 years. He Sorocaba, Brazil. Clovis began his career documentation service.
started his relationship with Dassault in 1968 as an airman in the Brazilian Air
working on a Falcon 50 and is now Force, where he stayed for 11 years, Available on desktop and iPad for all
proud to be working on the 900LX. attaining the rank of captain aviator. He aircraft models except for the Falcon 10,
He holds Class 1 & 2 licenses from AFAC (Mexican Federal then joined VASP Brazilian Airlines, where he flew as a captain 20 and 200, FIELD 6 is a unique all-in-one
Aviation Agency) and an A&P license. He also holds a Master on a variety of commercial aircraft and then spent three years as application designed for maintenance
Technician certification from Flight Safety International for VASP Flight Training Manager. In 1998, he left for a new challenge teams and all Falcon customers with a
valid subscription. This new application
the Falcon 900EX and 900LX/EASy. In addition to his new – the development of Squadron Aviation Services, where he has
replaces FIELD 5 and offers you the latest
role on the Falcon OAB, Ernesto has served on the Customer been ever since. The company’s fleet consists today of Falcon 7X
electronic documentation technology
Advisory Board with the Standard Aero Falcon Authorized and 8X aircraft, though Clovis previously operated the Falcon wherever and whenever you need it.
Service Center in United States. 900B, 900EX and 2000EX as well.
New key features of FIELD 6:
• A comprehensive set of maintenance
A SMART AND SEAMLESS documentation (basic & supplemental)
• Available on both Windows OS (FIELD
WAY TO STAY CONNECTED Desktop) and iPad (FIELD Touch)
• A vailable online or in local mode
(synchronized) as backup or for remote
operations
Iain McGarva is the Director of After many Falcon operators cited connectivity as a top priority a couple • Efficient filtering and advanced search
Maintenance for AT&T, based in years back, Dassault set out to study and test the best possible solution. capabilities
Dallas. He brings to the Board 39 years Today, we are pleased to have hundreds of satisfied customers who use • S ubscription management on the
of experience in aviation, specializing FalconConnect, powered by Honeywell. Falcon Portal
in avionics, electrical, satellite and • Ability to administer your tokens on
connectivity systems. Iain spent the first quarter century of FalconConnect is more than a service provider – it is a complete eco-system. the Falcon Portal
his aviation career in the military and on the commercial side As a unique all-in-one solution, it simplifies onboard Internet connectivity, • Work card initial capability with FIELD
Card
before starting with AT&T in 2008. In his current position, Iain in both the cockpit and the cabin. And with FalconConnect, value-added
• Intuitive navigation capabilities that
is responsible for Falcon 900LX and 7X aircraft. services like the FalconConnect Manager app are included to provide the fit your device
best connectivity experience for your VIPs, crew and maintenance team.
The Falcon team has hosted multiple
As technology evolves, FalconConnect continues to evolve, too. With new webinars to introduce operators to
generation routers, more and more FalconConnect services are becoming FIELD 6 and help them navigate its
On the Falcon Portal, you can find more on the mission of the OAB and reach out to its available. Get on board and take advantage of the best connectivity experience features. You can view these webinars
members – including Ernesto, Clovis and Iain. The OAB serves as the voice of the customer and for your Falcon. FalconConnect is available on newly delivered aircraft and on demand on the Falcon Customer
Portal.
Falcon operators are encouraged to share their thoughts and experiences with the Board. also as an aftermarket installation within our Dassault MRO network.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
12 FEATURES The Falcon 10X The Falcon 10X FEATURES 13
MEET THE It’s quite likely, considering potential 15-hour flights, that owners
will want a stateroom and a good bed. Because of the aircraft’s
GROUNDBREAKING
extra cabin width, they can specify a full queen-size bed, which
is 10 inches wider than those available on rivals. A sitting area
makes the stateroom more than an area just for sleeping. It’s an epic space
FALCON 10X
In the lav, greater cabin height and width provide for a true that can suit
stand-up shower. any scenario.
Cabin air will flow from ceiling and floor vents to provide even
temperatures throughout the length of the cabin and from top
to bottom, as well. Each zone will have individual temperature
control. The 38 10X windows are each nearly 50 percent larger than
those on the 8X, offering the most window area of any business
jet and the brightest cabin.
Dassault Aviation Chairman and CEO Eric And so, when the digital curtain was drawn They can make their aircraft interior
Trappier unveiled the latest Falcon on May back, Trappier unveiled the all-new, 7,500 more like their personal flying penthouse,
6 in a virtual ceremony in Paris, and it was nautical mile, top speed Mach .925 Falcon if they wish. Traditionally, large cabin
a big surprise for many. Prior to the event, 10X with the largest cabin in a purpose- aircraft have relatively fixed cabin zones
online aviation pundits speculated about built business jet. of equal dimension. In the 10X baseline
a stretched 6X fuselage. They reasoned configuration, each of four zones has four
that the long-range 6X already offered the The 10X cabin is nearly eight inches wider windows a side. From there, you could
largest cabin cross section of any business than the next largest cabin, and has a cabin expand a zone – say an aft stateroom
jet flying. height of six-feet, eight inches – the tallest with dressing area and shower – to up
in the industry. Passenger cabin volume is to eight windows. Or create an intimate
But for ultra-long-range flying, Dassault approximately 15 percent greater than its media center with just three windows,
wanted to create a new standard with ultra-long-range competitors. a divan and large-screen TV monitor.
comfort and technology indisputably a Or expand a traditional dining/conference
step beyond any stablemate or competitor. That much space (2,780 cubic feet), plus a area. Or create a compartment with
new level of modularity, creates new and semi-private individual berths, like some
infinite possibilities for owners. airline first class sections, for better rest.
The combinations are extensive.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
16 FEATURES The Falcon 10X The Falcon 10X FEATURES 17
Like its predecessors, the 10X will be completed in Little Rock, Though the 10X has two engines, it has one smart throttle to
where old-world craftsmanship happily coexists with the latest control them. It is fully integrated into the digital flight control
digital production techniques, as well as the latest sound-proofing system in order to provide a number of safety advantages.
technologies. The 10X will be at least as quiet as the 8X, which is For starters, it simplifies power management in a range of
the quietest in the industry. conditions, from noise abatement procedures, to flying efficient
climb and descent profiles to dealing with one-engine-inoperative
The 10X will continue the Falcon tradition of providing access scenarios. But the greatest advance is a groundbreaking automatic
to smaller reliever airports, plus steep approach capability to recovery mode in the event of a wake turbulence encounter or
challenging fields such as London City Airport. Takeoff distance other upset scenario.
is less than 6,000 feet and landing distance is less than 2,500
feet. The all-new 10X wing is optimized for high and low-speed The flight deck is designed for simplicity and reduced workload.
performance. It is made entirely of carbon fiber composites with There are fewer switches, plus touchscreens throughout.
the same techniques used to build the immensely strong Rafale Dual HUDs tied to the FalconEye combined vision system will allow
fighter wing. As with other Falcons, the 10X wing is equipped with pilots to conduct future EVS-to-land operations with essentially
high-lift devices for slow, stable approaches. In this case, each zero ceiling. The flight deck is a roomy space, allowing pilot seats
wing has two large flaps, four slats and three spoilers. to fully recline, so that one pilot could rest in cruise. While this
is not permitted today, Dassault anticipates possible regulatory
Carbon composites made it possible to design a high-aspect, highly changes that would allow long-duration missions with just two
swept, fairly thin wing with flexibility to dampen turbulence and crew members in a cockpit specifically designed around one-pilot
low drag properties for efficiency and range. While long-range management.
cruise speed is Mach .85, pilots will often cruise at Mach .90 with
range to connect far flung city pairs such as Beijing and New York The 10X is the first Falcon to have a T-tail, which emerged as the
or London and Singapore. lowest drag option at the aircraft’s higher cruise speeds. A pair
of Rolls Royce Pearl 10X engines – the most recent and powerful
Dassault, as our operators know, was the first business jet company in the Pearl family of engines – supply more than 18,000 pounds
to introduce digital flight control with the Falcon 7X, since refined of thrust each. The engine is five percent more efficient than the
on the 8X and 6X. But the 10X goes a considerable step farther predecessor BR725 and is able to accept 100 percent sustainable
with technology directly drawn from Rafale fighter safety features. alternative fuels, as is the aircraft’s fuel system.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
18 FRONT LINE SUPPORT FLIGHT OPS 19
THE FALCON TEAM IS PLEASED TO WELCOME DANIEL PERRY HAS BEEN PROMOTED TO LEAD
THREE NEW ADDITIONS TO OUR COMMAND THE U.S.-BASED PILOT OPS TEAM, WHILE MATHIAS
CENTER, ALL BASED IN BORDEAUX-MÉRIGNAC. PAQUIER JOINS THE SAINT-CLOUD TEAM.
Damien Fleury-Brégeot has been with Dassault Aviation since Early this year, Denis Zimmermann joined the Mérignac-based After joining the U.S.-based Pilot Operational Support team
2012 and joined the Mérignac-based Falcon Command Center at Falcon Command Center as a Customer Service Engineer. After early in 2020 as assistant director, Daniel Perry has since taken Mathias Paquier
the end of 2020 as a Customer Service Engineer, dedicated to the a 25-year military career as an airframe engineer on Dassault over as director of the team. This group provides valuable Operational Support Manager
coordination of Falcon Response activities. Previously, Damien fighter jets (Mirage 3E and Mirage 2000N), Denis moved to support to flight crews covering a wide variety of operational
had worked as a Falcon Spares Account Representative, serving the civil aviation world, working as a Quality Inspector on the topics. As director, Daniel is responsible for the coordination +33 (1) 47 11 39 63
Mathias.Paquier@dassault-aviation.com
Benelux and Zurich-based customers. His knowledge of the Spares Airbus 380 Assembly Line and then as a Project Coordinator of the team and quality of service it provides to our Falcon
organization and current global logistics flow management will on a Turkish aircraft avionics retrofit at a French Air Force Family in the Americas.
bring added value to the Command Center to anticipate logistical Base. He then returned to Dassault on the Falcon 900 and Mathias Paquier recently joined the Falcon Operational Support
challenges associated with AOG situations and Falcon Response Falcon 2000 production line in Mérignac, performing final Daniel has been with Dassault for 13 years, serving in several team as Operational Support Manager for Falcon 10, 20, 50, 900
aircraft deployment. ground systems checks, before becoming a Rafale Fighter capacities starting with Command Center Rep and then & 2000 Classic and EASy aircraft, based in Saint-Cloud, France.
Maintenance Instructor to train Qatari mechanical engineers. Manager in Boise. From there he moved into dedicated Field His responsibilities include advising pilots on all ops-related
Now back on the civil side, Denis has extensive knowledge Technical Field Rep positions for multiple aircraft types – topics, handling communications (such as entry-into-service
of Dassault products and the organization will use his wide- including for Falcon 8X entry into service – and then served briefings, M&O seminars, and FSAs/FSNs), and writing and
ranging experience to provide excellent technical assistance as Delivery Specialist before moving on to the Pilot Ops team. maintaining operational documentation. In addition, his
to our Falcon operators. overall mission is to represent the pilot’s point of view inside
Prior to coming onboard with Dassualt, Daniel worked with Dassault Aviation.
a Falcon Operator. As a Multi-Engine/Instrument rated
Commercial Pilot, he flew for them as co-pilot on several Mathias started his career at Safran Aircraft Engines in 2014
different corporate jets – mostly on Citations but he also in the Design Office. He joined Dassault Aviation in 2016,
accumulated some flight time on Falcon 900DX and 50EX working in Customer Service on the Technical Support team
Cédric Labrue aircraft. Daniel is also an A&P mechanic, and he maintained before moving in 2018 to the Dassault Aviation U.S. Engineering
Customer Service Engineer and managed several aircraft for that same Falcon operator, Support team in Teterboro. Mathias holds an Aeronautics
ultimately becoming Director of Maintenance before moving Engineering degree from Ecole Centrale de Lyon and Imperial
+33 (5) 56 14 53 73 onto Dassault. College London, as well as an FAA private pilot license.
Cedric.Labrue@dassault-aviation.com
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
20 DASSAULT MRO NETWORK DASSAULT MRO NETWORK 21
A MAJOR FALCON 7X
REFURBISHMENT AT DFS
Dassault Falcon Service started 2021 with a big modification
project on a Falcon 7X, creating a whole new cabin experience.
A contemporary black and white motif was introduced from cockpit
to the aft lavatory with shower. The design process was highly
collaborative, with a big assist from the Dassault Aviation Spec &
Design team.
After four months of work, the Falcon 7X was released to the customer
DAS-RENO FACILITY in June.
DAS OFFERS STC TO UPGRADE TO
EXPANSION UNDERWAY LASEREF IV
The Dassault Aircraft Services (DAS) facility in Reno, Nevada is Dassault Aircraft Services is pleased to offer an
STC to upgrade the existing obsolete LASEREF
in the midst of an 11,000-square-foot expansion. Construction is
II and III IRUs to the latest version, LASEREF IV.
scheduled to be completed by August 2021.
FALCONTAB OFFERS A The DAS STC is available for Falcon 900A/B/C/
DIGITAL SOLUTION FOR DFS EX and Falcon 2000/EX aircraft, and is coming
The two-story expansion will provide a large storage space for CUSTOMERS soon to the Falcon 50/EX.
customer aircraft components, relocate Quality Assurance and battery
shops, employee offices and a break room, and add restrooms and With FalconTab, managing troubleshooting LASEREF II and III became obsolete and
a conference room. and most maintenance projects is now 100% Honeywell is no longer supporting these legacy
digitized at two DFS facilities in France. products as of January 1, 2020. The LASEREF IV
upgrade provides a simple unit replacement
“This expansion will enable us to maximize the use of the existing
FalconTab replaces a large amount of that brings benefits to the end user for many
40,000-square-foot hangar, thus allowing more Falcon projects at the
paperwork by offering fast processing of years to come. The LASEREF IV IRU is a Ring
same time,” said Remy St-Martin, SVP & COO of DAS. Laser Gyro (RLG) based inertial reference
documents and secure electronic signatures.
Customers can request at any time to have unit (IRU), providing Honeywell’s proven laser
“These projects range from scheduled maintenance to major refurbishment inertial technology in the lightest 4 MCU rack
access to all details and progress updates
of the cabin and avionics suite.” of their projects. And they can immediately mountable package. The IRU calculates and
receive their work package as soon as the delivers navigation data such as aircraft attitude
The Reno facility located at Reno-Tahoe International Airport in Reno, job is completed. In addition to reducing (roll, pitch), true heading, magnetic heading,
Nevada opened in 2009 to provide a convenient OEM service center environmental impact, this program is and longitudinal acceleration to the Flight
consistent with the most stringent legal Management System and the display system.
for Falcon operators in the western United States. The facility is fully
capable of performing troubleshooting, scheduled and unscheduled and regulatory requirements.
The LASEREF II and III IRUs have been very
maintenance, and inspections up to and including “C” inspection reliable; however, they are aging and a failed
FalconTab now covers all scheduled
as well as avionics and cabin upgrades. The facility also operates IRU could impact aircraft operations and result
and unscheduled maintenance
a Falcon Response GoTeam to assist AOG customers in the Reno, activity at Le Bourget and Nice. in an AOG situation. DAS highly recommends
Nevada; Van Nuys, California; and Denver, Colorado areas. The Mérignac, Rome and Moscow sites completing the LASEREF IV upgrade as soon
will ultimately be equipped with it, as as possible. Please contact your DAS Regional
well. In 2021, DFS is extending the use of Sales Manager for more details.
FalconTab on the most complex projects and
C checks. In the last two years, nearly 1,000 “A failed IRU is like a flat tire; you can’t go anywhere
maintenance projects have been supported until you change it.”
by FalconTab.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
22 DASSAULT MRO NETWORK DASSAULT MRO NETWORK 23
EXECUJET COMPLETES
ITS LARGEST FALCON
INSPECTION IN THE DFS CHINESE C-CHECK
AUSTRALASIAN REGION
EXECUJET RAMPS UP During the Chinese New Year festival, DFS Le Bourget
FALCON 900 AND 2000 welcomed a Falcon 7X from China, coming to Paris for its
SERIES WORK IN THE ExecuJet MRO Services’ Perth facility recently completed a 4C
C check.
MIDDLE EAST inspection and landing gear overhaul on a local Falcon 900EX.
DAS PERFORMS UNIQUE Requiring more than 3,500 man-hours, this is the largest Thanks to a strong decade-long relationship between the
INTERIOR UPGRADE
ExecuJet’s Middle East team is getting inspection on a Falcon aircraft ever undertaken by ExecuJet in the Chinese and the French teams, DFS Le Bourget has grown
ready to take on additional Falcon 900 Australasian region. quite accustomed to welcoming its loyal Chinese customers.
and 2000 work.
While a Falcon 7X was in for a C-check recently, the DAS-Little Rock team Dassault was extremely supportive throughout the project The pandemic has posed challenges to collaboration
A total of 12 engineers are being trained transformed the aircraft interior, highlighted by a uniquely designed and worked closely with ExecuJet via regular project between Asia and Europe, but we have been resourceful
to work on the Falcon 900C/EX, 900A/B, 32-inch flip-up monitor built into a larger, newly designed credenza. management calls to ensure this milestone maintenance and proactive, and have found solutions to best serve our
2000EX and 2000. Utilizing factory- customers. Our Dassault MRO Network teams coordinated
This offers convenient viewing for passengers sitting in the mid-cabin event went smoothly. And it did. Despite major logistical
authorized trainers, the remotely to set up this C check and ensure that the customer is
conducted training will supplement dining area. and support challenges due to COVID 19 – as well as comfortable and kept informed throughout the project.
the staff’s existing knowledge of the significant weather disruptions, the aircraft was delivered
newer technology with insights into In addition, DAS installed new stone flooring in the entranceway, galley, only a couple of days past the original target date. The Four additional C checks for Asia-based customers are
the 900 & 2000 Falcon models and and forward and aft lavatories – another first on a Falcon 7X. This was Perth team’s previous experience in managing heavy already scheduled for DFS in the coming months.
systems. completed while the interior seating was replaced with larger seats and projects on a variety of aircraft types coupled with team
upholstered in new leather selected by the customer. One divan was removed members’ strong work ethic put them in good position
The B1/B2 differences training on and replaced with two single seats, and the original divan was refurbished for this input. Following the maintenance inspection, the
each model includes classroom- and modified to remove the flip-down armrest, replacing it with a fitted aircraft was flown to a local paint facility in Australia for
based theory sessions and practical
removable armrest. a full strip and repaint under ExecuJet's management.
training conducted on a live aircraft
with a remote instructor. Through use The finished product turned out very well and the customer
of quality presentations, high-speed In addition, the DAS team refinished the wood cabinetry and redesigned the is delighted.
Internet, mobile devices and video aft closet to make it more functional for storage. The crew rest area was
conferencing apps, the classroom is modified into a cabinet with a countertop for workspace and a new closet
brought into the hangar – avoiding was installed between the cabinet and forward lavatory. The remaining cabin,
travel, bridging time zones and keeping cockpit, and lavatories’ soft goods were all replaced with new coordinating
everyone safe. materials. When the interior was reassembled, it had a whole new look,
along with some very unique features. The customer was delighted with
all of the upgrades.
“The DAS teams are very experienced with Falcon interior and exterior
rejuvenations and cabin reconfigurations,” said Remy St-Martin, SVP & COO
of DAS. “The stone flooring and hidden credenza TV make this aircraft unique
and the exterior paint was just the icing on the cake.”
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
24 FALCON SPARES SUSTAINABILITY 25
More than 800 Falcon aircraft across the globe DASSAULT RECOGNIZED
are enrolled in the program, which officially
AS A 2021 CLIMATE LEADER
launched on February 1, 2021. Falcon Spares
offered early enrollment in October 2020 and
customers were quick to join. Dassault Aviation has been recognized in the
Financial Times’ inaugural edition of “Europe’s
Falcon Advantage is just that – an advantage. Its MICHELIN LEADS THE WAY Climate Leaders 2021,” which identifies the 300
European companies that have achieved the
ON SAF USAGE
foundation is built upon OEM value, quality and
trust that cannot be matched in the industry. greatest reduction in greenhouse gas emissions
SUPPORTING With a minimal membership fee, operators are intensity between 2014 and 2019.
eligible for benefits including: In February, Europe’s airport and airline trade groups committed
THE FALCON 6X
A joint initiative by the Financial Times and the
to net zero emissions by 2050. Their goals are outlined in a plan institute Statista, the ranking is based on months
• 8% discount on eligible parts called Destination 2050. Business aviation, too, is working to reduce
• 3-Year Spares Warranty of research, a review of existing emissions data,
As the Falcon 6X draws closer to its 2022 entry into service, Falcon emissions. Michelin Air Services, based in Clermont-Ferrand, France public calls for participation, and direct contact
• Free shipping on cores returned within 10 days
Spares is preparing spare parts, tooling and ground support • No Supplemental Bill Guarantee is at the forefront of this effort—setting a high standard for the entire with thousands of companies. Companies listed
equipment. The goal is to have inventory of all required parts at • 3% discount on brake exchanges aviation industry. were the “most successful in controlling their
our 16 distribution centers around the world three months before • Free tool rentals on weekends and holidays greenhouse gas emissions in relation to their
the first aircraft is delivered. Michelin Air Services operates a fleet of Falcon 2000LXS aircraft. Since revenues,” according to the publication.
Many operators have shared with us that the April 19, 2021, the flight department has been using 33% Sustainable
3-year warranty and 8% discount on parts Dassault has outlined a number of initiatives
The 6X Initial Provisioning team actions include: Aviation Fuel (SAF) blended with conventional Jet-A on all its flights. it has underway that are part of its long-term
• Consulting with vendors to ascertain stock levels purchased from Falcon Spares made it an easy That equates to a reduction of its environmental footprint of around
decision to join. commitment to sustainability, including actively
• Aligning business processes with new vendors 30%* on all flights. To further decarbonize, they have adopted best promoting the use of sustainable aviation fuel
• Submitting purchase orders for the initial provisioning of Dassault practices in areas such as optimized piloting procedures and effective (SAF). In addition, the company is involved in the
We are the first in our industry to offer such
stock a valuable and cost saving program, and the management of flight load factors, because minimizing payload where Clean Sky 2 European research initiative, as well
• Collaborating with all Dassault teams so that Spares Enterprise advantages of being a member will have a feasible reduces fuel burn. as with France's civil aviation research council,
Resource Plannings (ERPs) are ready for entry into service in all positive effect on operators for years to come. which is focusing on lowering fuel consumption
areas, such as: We expect to see increased SAF usage across business aviation. by reducing aircraft drag and weight.
- Preparing vendor contracts Enrollment remains open for those who thought But the effort requires leadership—which Michelin provides through
- Planning and forecasting parameters they missed the chance to join. Interested in its example. Bravo, Michelin Air Services.
- New procurement and repair flows learning more about the program? Visit the
Falcon Advantage page on the Customer Portal.
- Pricing
- Spares warranty
The entire Dassault team continues to work together to ensure DASSAULT APP DEBUTS ‘GREEN’ WIDGET
that the Falcon 6X has a successful entry into service and that
its operators will experience the same first-class support that we
TO HELP FLY MORE SUSTAINABLY
provide for all members of the Falcon Family.
The Dassault team has recently made several improvements to our ePM (Electronic
Performance Manual) app, including making it available for iPads and by adding a
new ‘green’ widget. The ‘green’ function of ePM computes flight data with minimum
NEW ACCOUNT REPRESENTATIVE fuel consumption and CO2 emissions. When selected, ePM automatically sets the
inputs that minimize fuel consumption for all phases of a flight:
Delphine Decoret has been appointed Falcon Spares Account Representative in • Normal climb and descent mode
Mérignac, France for our customers in Finland, Norway, Sweden and France. • Long Range Cruise (LRC) speed
• Vertical flight profile optimization
Delphine Decoret
Delphine began her carrier in aviation at Air France as a station agent at Roissy
Falcon Spares Account
Charles de Gaulle Airport, and then in cargo sales development. Dassault continues to lead eco-responsibility efforts and we are working to further reduce our environmental footprint. Our new
Representative in Mérignac
code of environmental good practice, FSA-00-20-014-R00-A highlights recommended measures to help reduce CO2 emissions
She then went on to Air France Industries, the MRO operation of the Air France- +33 5 56 13 51 02 and other harmful gases. These best practices cover sustainable flying procedures, flight planning strategies and proposals to
KLM Group as a repair order agent before joining the Falcon Family. delphine.decoret@dassault-aviation.com save fuel and emissions. We invite you to get onboard for a more sustainable flight.
Falcon Update #105 — July 2021 July 2021 — Falcon Update #105
26 FALCON TRAINING FALCON WORLDWIDE CUSTOMER SERVICE
TRAINING Falcon 2000EX EASy FAA/TC Initial (19 days)
July 26 Dallas-Fort Worth, TX USA
The Falcon Command Center and the Falcon Response App*
are your best resources for AOG assistance!
OPPORTUNITIES MAINTENANCE PRACTICAL TRAINING
Falcon 2000 EASy REALcase Update (5 days)
July 12
Sept 13
Morristown, NJ USA
Remote
Sept 27 Bordeaux-Mérignac, France 24-HOUR AOG COMMAND CENTER 24-HOUR AOG SPARES SUPPORT FALCON PILOT SUPPORT
Falcon 2000EASy Practical Training (10 days)
The following are just some of the Nov 08* Bordeaux-Mérignac, France Teterboro, NJ USA Teterboro, NJ USA For information or non-AOG
Falcon 2000EX EASy Troubleshooting (5 days)
training dates scheduled in the July 19 Morristown, NJ USA +1 201 541 4747 +1 201 541 4809 assistance with pilot operations,
Falcon 7X/8X Practical Training (10 days)
months ahead. Sept 20* Bordeaux-Mérignac, France +1 800 2FALCON (232 5266) +1 800 800 4036 falconpilot@dassault-aviation.com
Falcon 2000EX EASy Avionics Systems (5 days)
Dec 06* Bordeaux-Mérignac, France Aug 16 Morristown, NJ USA dfjcommandcenter@dassaultfalcon.com customer.care@dassaultfalcon.com FALCON CABIN SUPPORT
Please verify availability of Sept 13 Dallas-Fort Worth, TX USA Mérignac, France Mérignac, France For any question related to cabin equipment
classes with each Training For more information contact: Falcon 2000EX EASy Familiarization (5 days) +33 5 56 18 47 47 +33 5 56 18 44 44 use in operations and cabin training program,
Provider. dassaulttrainingacademy@dassault-aviation.com Sept 13 Bordeaux-Mérignac, France
commandcenter@dassault-aviation.com dafsorders@dassault-aviation.com falconcabin@dassault-aviation.com
For more information contact:
bill.dougherty@cae.com
JULY 2021
Mon. Tues. Wed. Thur. Fri. Sat. Sun. CAMP MX Module with Engine Health,
Inventory and Flight Scheduling (Part 1)
July 7, August 11 Virtual
Field Service Contacts
1 2 3 4
CAMP MX Module with Engine Health, PILOT Damien Farret, Director +33 6 80 05 60 72 FRANCE (LE BOURGET) Illinois
Inventory and Flight Scheduling (Part 2) Glenn Hart, Director +1 201 286 2614 Pamela Sieng You +33 6 19 96 71 73 David Bollow +1 201 527 8896
5 6 7 8 9 10 11 Falcon 8X Pilot Initial (28 days)
July 8, August 12 Virtual Kathy Liu, Director +86 136 0126 2249 Paul Gutzman +1 201 264 1612
July 5, Aug 5, Sept 9 Teterboro, NJ USA
Aug 2 Paris, France SOUTH AMERICA
12 13 14 15 16 17 18 Didier Rouyer, Sr. CSM +33 6 87 18 39 66 Tony Hulsebus +1 908 347 5476
For more information visit: Carlos da Silva +55 11 99767 3431
Falcon 7X Pilot Initial (28 days) Bernard Curtis, RTM +86 138 1036 4930 Michigan
www.campsystems.com July 12, Aug 9, Sept 13 Dallas-Fort Worth, TX USA Ivan Juchimiuk +55 11 99707 0214
19 20 21 22 23 24 25 Shawn Karnes, RTM +1 973 224 8744 Tim Sobania +1 908 601 2895
Sept 6 Paris, France Sergio Ribeiro +55 11 98265 8777
Leo de la Torre, RTM +1 201 699 2281
Falcon 900EX EASy II Pilot Initial (25 days) Minnesota
26 27 28 29 30 31
July 6, Aug 9, Sept 13 Dallas-Fort Worth, TX USA MEXICO, CARIBBEAN, CENTRAL AMERICA
INDIA (MUMBAI) Andrew Townshend +1 908 461 7872
July 7, Aug 16, Sept 29 Paris, France Jose Martinez +1 908 872 6376
Marc Douton France: +33 6 26 09 20 19 North Carolina
July 12, Aug 5, Sept 9 Teterboro, NJ USA Juan Gutierrez +521 722 659 7329
REALCASE** India: +91 9810124277 David Graham +1 551 206 4832
Falcon 2000EX EASy II Pilot Initial (24 days)
AUGUST 2021 Falcon 7X Troubleshooting (5 days) July 7, Aug 2, Sept 8 Dallas-Fort Worth, TX USA ASIA, PACIFIC RIM Diana DAgostini Barsanti +1 551 486 9145
MIDDLE EAST (CAIRO)
Sept 20 Dallas-Fort Worth, TX USA July 12, Aug 9, Sept 13 Teterboro, NJ USA John Godward +61 447 766 780
Mon. Tues. Wed. Thur. Fri. Sat. Sun. Bernard Delouÿe France: +33 6 75 69 60 25 New Jersey
Falcon 900 EASy Troubleshooting (5 days) July 21, July 26, Aug 25, Sept 13 Paris, France Peng Jiang +86 188 1105 8896
Egypt: +20 10 99 99 37 65 Gary Tchorzewski +1 908 601 3384
Sept 20 Dallas-Fort Worth, TX USA MAINTENANCE Stephane Petitgirard +65 8738 2481
1 Ed Fiorentino +1 201 566 8197
PILOT** Falcon 7X/8X MX Initial (20 days) JAPAN Pinjie “Joe” Qiao +86 138 1003 1291
Brian Ray +1 201 370 9375
Falcon 7X EASy II Pilot Initial (22 days) July 5, Aug 9, Sept 13 Dallas Fort Worth, TX USA Gil Maurizet Phone: +33 7 70 28 54 40 Ting Ming Wu +86 189 1011 1637
2 3 4 5 6 7 8 New York
July 4, Aug 1, Sept 5 Dubai, UAE Aug 16, Sept 20 Paris, France Mobile: +81 80 3977 0861
USA Bill Masloski +1 914 261 5157
July 5, Aug 1, Aug 31 Morristown, NJ USA Falcon 7X/8X MX Update (5 days)
9 10 11 12 13 14 15 NETHERLANDS (EINDHOVEN)
July 19, Aug 16, Sept 20 Burgess Hill, UK Aug 16 Dallas Fort Worth, TX USA Arkansas David Lustgarten +1 914 261 5478
Falcon 900 EASy II Pilot Initial (21 days) Sept 27 Paris, France Tom Kouters +31 62 242 2382 Brandon Atkinson +1 201 421 5543 Yann Boyer +1 201 452 8011
16 17 18 19 20 21 22
July 6, Aug 31 Morristown, NJ USA Falcon 900EX EASy MX Initial (15 days) Mike King +1 501 438 1143 Greg Thompson +1 973 476 7529
July 18, Sept 5 Dubai, UAE July 12, Aug 16, Sept 27 Dallas-Fort Worth, TX USA SWITZERLAND (BASEL)
23 24 25 26 27 28 29 Bertrand Casier +33 6 72 83 46 99 John Taylor +1 908 601 3208 Ohio
Aug 2 Dallas-Fort Worth, TX USA Aug 30 Paris, France
Aug 23 Burgess Hill, UK Sept 20 Wilmington, DE USA California Jeff Leisey +1 201 407 5408
UNITED KINGDOM (LONDON) Dan Lucas +1 201 264 1366
30 31 Falcon 2000 EASy II Pilot Initial (21 days) Falcon 900EX EASy MX Update (5 days) Ray Hughes +1 914 261 5319
July 5, Aug 31 Dallas-Fort Worth, TX USA July 5, Aug 2 Dallas-Fort Worth, TX USA Christophe Honoré +44 796 928 5227
Miguel Germani +1 551 206 4807 Texas
July 26, Sept 13 Burgess Hill, UK Aug 23, Sept 13 Dallas-Fort Worth, TX USA
FRANCE HEADQUARTERS Tim Noble +1 201 282 8377 Mike Hoffman +1 551 206 4835
Aug 1 Morristown, NJ USA July 26, Aug 2, Sept 20 Paris, France
Aug 12, Sept 30 Dubai, UAE Jean-Pierre Agnelot +33 6 80 63 89 67 Bob Young +1 551 265 6004 Nathan Jones +1 908 347 5159
Falcon 2000EX EASy MX Initial (15 days)
SEPTEMBER 2021 July 5, Aug 9, Sept 20 Dallas-Fort Worth, TX USA Jérôme Buquet +33 6 26 09 19 85 Colorado
MAINTENANCE**
Aug 2, Sept 13 Wilmington, DE, USA Romain Combeau +33 6 89 21 70 31 Scott Bohl +1 908 246 6249
Mon. Tues. Wed. Thur. Fri. Sat. Sun. Falcon 7X Initial + Avionics (22 days)
Falcon 2000EX EASy MX Update (5 days) Julien Fabre +33 6 08 10 31 62
July 13 Morristown, NJ USA Delaware
July 19, Aug 23 Dallas-Fort Worth, TX USA Daniel Garcia +33 6 26 09 21 67
1 2 3 4 5 Jay Sigmann +1 201 264 1781
Falcon 7X Avionics Systems (5 days) July 26, Aug 30 Wilmington, DE, USA
Cédric Genevaise +33 6 22 93 66 83
Aug 9 Bordeaux-Mérignac, France Florida
6 7 8 9 10 11 12 Nicolas Martin +33 6 26 79 50 50
Falcon 7X T1 (24 days) For more information contact: Randy Boyles +1 201 956 7939
lori.parrish@flightsafety.com Christophe Picantin +33 6 76 01 42 55
Aug 7 Dallas-Fort Worth, TX USA
13 14 15 16 17 18 19 Laurent Saissi +33 6 89 53 76 00 Georgia
Falcon 7X REALcase Update (5 days) Laurent Silvente +33 6 77 12 27 24 Lloyd Hardwick +1 908 246 0686
Aug 23 Remote
20 21 22 23 24 25 26
Sept 13 Dallas-Fort Worth, TX USA
*Session date and training site can be modified according to aircraft availability *Available for download through the Apple App Store and Google Play.
Falcon Update #105 — July 2021 **The training durations do not include days off CONTACTS listed by regional base location. Actual territory coverage spans a broader region in addition to base location July 2021 — Falcon Update #105
SIMILARITIES TO
A FIGHTER JET ARE
PURELY INTENTIONAL.
Digital flight control climbs higher on the Falcon 10X, with more fighter jet technologies for smooth, safe flying. A Smart Throttle.
A Recovery Button. And simplified, more intuitive, eyes-up interfaces. All purely superior. The Falcon 10X. Simply perfect.