PEHV Unit 4 - Engineer's Duties and Rights
PEHV Unit 4 - Engineer's Duties and Rights
The concept of duty is a central one in many professional codes of ethics. It is often
understood as a moral obligation to act in a certain way, even when it is difficult or
inconvenient. Duty can be specific or general, and it can be imposed on us by others or by
ourselves.
Second, professional duties help to promote public trust in professions. When professionals
uphold their duties, the public is more likely to trust them and to use their services.
Third, professional duties help to maintain the integrity of professions. When professionals
act in accordance with their duties, they contribute to the good reputation of their profession.
How to uphold professional duties: There are a number of things that professionals can
do to uphold their duties. Here are a few tips:
Professional duties are essential for protecting the interests of clients and employers,
promoting public trust in professions, and maintaining the integrity of professions. By
upholding their duties, professionals can help to create a more just and equitable society.
Here are some examples of how professionals can uphold their duties in the workplace:
● A doctor has a duty to provide their patients with competent care. This means staying
up-to-date on the latest medical research and practices, and using their knowledge
and skills to diagnose and treat their patients' conditions.
● A lawyer has a duty to keep their clients' confidential information confidential. This
means not discussing their clients' cases with anyone without their permission, and
taking steps to protect their clients' confidential information from unauthorized
access.
● An accountant has a duty to act in the best interests of their clients. This means
giving their clients honest and accurate advice, and avoiding conflicts of interest.
● A teacher has a duty to treat their students fairly. This means avoiding discrimination
and harassment, and providing all students with an equal opportunity to succeed.
● A manager has a duty to be honest and truthful with their employees. This means
being clear and concise in their communication, and avoiding making false or
misleading statements.
By upholding their professional duties, professionals can help to create a more ethical and
just society.
Scenario: You are a software engineer at a tech company. You are working on a new
product with a team of other engineers. One day, you discover a security vulnerability in the
product. The vulnerability could allow hackers to steal users' personal information.
You know that you have a duty to report the vulnerability to your manager. You also know
that fixing the vulnerability will delay the product launch.
You are worried that your manager will not be happy to hear about the vulnerability, and you
are also worried that the delay in the product launch will hurt your career.
However, you decide to report the vulnerability to your manager anyway. You know that it is
your duty to do so, and you are willing to accept the consequences.
You meet with your manager and explain the vulnerability to them. Your manager is initially
upset, but they agree that the vulnerability needs to be fixed. You and your team work
quickly to fix the vulnerability, and the product is launched on time.
Outcome: In this scenario, you upheld your duty to report the security vulnerability to your
manager, even though you knew that it would delay the product launch and could hurt your
career.
By upholding your duty, you helped to protect the security of users' personal information. You
also showed that you are a responsible and ethical professional.
This scenario demonstrates that upholding one's duty can sometimes be difficult, but it is
always the right thing to do.
Professional Duties:
Professional duties are the obligations that professionals have to their clients, employers,
colleagues, and the public. These duties are based on ethical principles and professional
standards.
Second, professional duties promote public trust in professions. When professionals act in a
competent, ethical, and honest manner, the public is more likely to trust them and to use
their services.
Third, professional duties help to maintain the integrity of professions. When professionals
uphold their professional duties, they contribute to the good reputation of their profession.
How to Uphold Professional Duties: There are a number of things that professionals can
do to uphold their professional duties. Here are a few tips:
Professional duties are essential for protecting the interests of clients and employers,
promoting public trust in professions, and maintaining the integrity of professions. By
upholding their professional duties, professionals can help to create a more just and
equitable society.
Professional examples: Here are some examples of how professionals can uphold their
professional duties in the workplace:
● A doctor has a duty to provide their patients with competent care. This means staying
up-to-date on the latest medical research and practices, and using their knowledge
and skills to diagnose and treat their patients' conditions.
● A lawyer has a duty to keep their clients' confidential information confidential. This
means not discussing their clients' cases with anyone without their permission, and
taking steps to protect their clients' confidential information from unauthorized
access.
● An accountant has a duty to act in the best interests of their clients. This means
giving their clients honest and accurate advice, and avoiding conflicts of interest.
● A teacher has a duty to treat their students fairly. This means avoiding discrimination
and harassment, and providing all students with an equal opportunity to succeed.
● A manager has a duty to be honest and truthful with their employees. This means
being clear and concise in their communication, and avoiding making false or
misleading statements.
By upholding their professional duties, professionals can help to create a more ethical and
just society.
Scenario 1: You are a software engineer at a tech company. You are working on a new
product with a team of other engineers. One day, you are working on a particularly difficult
problem. You have been trying to solve it for hours, but you are having no luck.
You decide to ask for help from one of your teammates, Sarah. Sarah is a more experienced
engineer than you, and she is always willing to help others.
Sarah sits down with you and looks at the problem. She immediately sees what the problem
is and how to fix it. She explains the solution to you in a clear and concise way.
You are grateful for Sarah's help. You are able to fix the problem quickly and easily. You also
learn something new from Sarah, which will help you to solve similar problems in the future.
Outcome: In this scenario, you uphold your professional duties by being open to feedback
and willing to learn from others. You also uphold your professional duties by being grateful
for Sarah's help and by recognizing her expertise.
By upholding your professional duties, you help to create a more positive and productive
work environment for everyone.
Scenario 2: You are a lawyer at a law firm. You are representing a client in a divorce case.
Your client is going through a difficult time, and they are relying on you to help them through
the process.
You know that your client's ex-spouse is trying to get a bigger share of the marital assets
than they are entitled to. You also know that your client's ex-spouse is trying to get custody
of their children, even though they are not a good parent.
You have a duty to act in the best interests of your client. This means fighting for them to get
a fair share of the marital assets and to get custody of their children. It also means being
honest with your client about the risks and potential outcomes of their case.
You work hard to prepare for your client's case. You gather evidence and interview
witnesses. You also file all of the necessary legal documents.
At the trial, you present a strong case for your client. You are able to convince the judge that
your client deserves a fair share of the marital assets and custody of their children.
Outcome: In this scenario, you uphold your professional duties by acting in the best
interests of your client. You also uphold your professional duties by being honest with your
client about the risks and potential outcomes of their case.
By upholding your professional duties, you help to protect the interests of your clients and to
promote public trust in the legal profession.
Collegiality:
Collegiality is a state of mutual respect and cooperation among colleagues. It is essential
for creating a positive and productive work environment. Collegiality can help to improve
communication, collaboration, and problem-solving. It can also lead to increased job
satisfaction and productivity.
Benefits of collegiality: There are many benefits to collegiality in the workplace, including:
How to achieve collegiality in the workplace: There are a number of things that
individuals and organizations can do to achieve collegiality in the workplace. Here are a few
tips:
● Be respectful: Treat your colleagues with courtesy and consideration, even if you
disagree with them. This means being mindful of your body language, tone of voice,
and words.
● Be supportive: Be willing to help your colleagues out when they need it. This could
involve sharing your knowledge, providing feedback, or simply lending a listening ear.
● Be open to feedback: Be willing to listen to feedback from your colleagues, even if it
is critical. Feedback can help you to improve your performance and to build stronger
relationships with your colleagues.
● Be collaborative: Be willing to work with your colleagues on projects and
assignments. This will help you to learn from each other and to achieve better
results.
● Celebrate successes: When your colleagues achieve success, take the time to
congratulate them. This will help to build morale and to create a more positive work
environment.
● Get to know your colleagues: Take the time to learn about your colleagues'
interests and backgrounds. This will help you to build rapport and to connect with
them on a personal level.
● Be yourself: Be genuine and authentic in your interactions with your colleagues.
People can spot a fake from a mile away, so it's important to be yourself and let your
personality shine through.
● Be inclusive: Make an effort to include everyone in your team or department. This
means being respectful of different viewpoints and perspectives. It also means being
mindful of your language and avoiding making jokes or comments that could be
offensive to others.
● Create a culture of respect: Organizations need to create a culture of respect
where everyone feels valued and respected. This means having clear policies and
procedures in place to address discrimination and harassment. It also means
fostering an environment where everyone feels comfortable speaking up and sharing
their ideas.
● Encourage collaboration: Organizations should encourage collaboration between
employees. This can be done by creating opportunities for employees to work
together on projects and assignments. It can also be done by providing employees
with the resources and tools they need to collaborate effectively.
● Recognize and reward collegial behavior: Organizations should recognize and
reward employees who exhibit collegial behavior. This could be done through formal
awards and recognition programs, or it could be done through informal recognition
and praise from supervisors and colleagues.
Scenario: You are a software engineer at a tech company. You are working on a new
product with a team of other engineers. One day, you are working on a particularly difficult
problem. You have been trying to solve it for hours, but you are having no luck.
You decide to ask for help from one of your teammates, Sarah. Sarah is a more experienced
engineer than you, and she is always willing to help others.
Sarah sits down with you and looks at the problem. She immediately sees what the problem
is and how to fix it. She explains the solution to you in a clear and concise way.
You are grateful for Sarah's help. You are able to fix the problem quickly and easily. You also
learn something new from Sarah, which will help you to solve similar problems in the future.
Outcome: In this scenario, Sarah and you exhibit collegial behavior. Sarah is respectful and
supportive of you. She is also willing to share her knowledge and expertise with you. You are
also respectful and appreciative of Sarah's help.
There are a number of techniques that can be used to achieve collegiality in the workplace.
Here are a few tips:
● Be respectful. This means treating your colleagues with courtesy and consideration,
even if you disagree with them. It also means being mindful of your body language
and tone of voice.
● Be supportive. Be willing to help your colleagues out when they need it. This could
involve sharing your knowledge, providing feedback, or simply lending a listening ear.
● Be open to feedback. Be willing to listen to feedback from your colleagues, even if it
is critical. Feedback can help you to improve your performance and to build stronger
relationships with your colleagues.
● Be collaborative. Be willing to work with your colleagues on projects and
assignments. This will help you to learn from each other and to achieve better
results.
● Celebrate successes. When your colleagues achieve success, take the time to
congratulate them. This will help to build morale and to create a more positive work
environment.
● Get to know your colleagues. Make the time to learn about your colleagues'
interests and backgrounds. This will help you to build rapport and to connect with
them on a personal level.
● Be yourself. Be genuine and authentic in your interactions with your colleagues.
People can spot a fake from a mile away, so it's important to be yourself and let your
personality shine through.
● Be inclusive. Make an effort to include everyone in your team or department. This
means being respectful of different viewpoints and perspectives. It also means being
mindful of your language and avoiding making jokes or comments that could be
offensive to others.
● Have fun! Work doesn't have to be all seriousness all the time. Take some time to
relax and have fun with your colleagues. This will help to build morale and to create a
more positive work environment.
Collegiality is important for creating a positive and productive work environment. There are a
number of techniques that can be used to achieve collegiality, such as being respectful,
supportive, open to feedback, collaborative, and celebrating successes. By following these
tips, you can help to create a more collegial workplace for everyone.
● Be proactive. Don't wait for others to approach you. Take the initiative to get to know
your colleagues and to build relationships with them.
● Be positive. A positive attitude is contagious. Be someone that people enjoy working
with.
● Be forgiving. Everyone makes mistakes. If a colleague does something to upset
you, try to forgive them and move on.
● Be humble. No one is perfect. Be willing to admit when you're wrong and to learn
from your mistakes.
● Be mindful of your communication style. Avoid using sarcasm or humor that could
be misconstrued. Be clear and concise in your communication, and avoid using
jargon or acronyms that your colleagues may not understand.
● Be respectful of other people's time. Be on time for meetings and deadlines. If you
need to reschedule something, give your colleagues as much notice as possible.
● Be willing to compromise. Not everyone is going to agree with you all the time. Be
willing to listen to other people's perspectives and to find common ground.
● Be supportive of your team's goals. Even if you don't agree with every decision,
it's important to support your team's overall goals. This shows that you're a team
player and that you're committed to the team's success.
Scenario: You are a software engineer at a tech company. You are working on a new
product with a team of other engineers. One day, you have a disagreement with one of your
teammates about the best way to implement a particular feature.
You could easily get into an argument with your teammate, but you decide to use techniques
to achieve collegiality instead. You start by listening to your teammate's perspective and
trying to understand their point of view. You then explain your own perspective in a clear and
concise way.
After listening to each other, you are able to find a compromise solution that both of you are
happy with. You are also able to build a stronger relationship with your teammate.
Outcome: In this scenario, you were able to achieve collegiality by being respectful, open to
feedback, and collaborative. You were also able to resolve a disagreement in a positive and
productive way.
By using techniques to achieve collegiality, you can help to create a more positive and
productive work environment for everyone.
Professional Rights: Professional rights are the rights that people have in the workplace.
These rights can vary depending on the profession and the jurisdiction, but some common
professional rights include:
● The right to a safe and healthy work environment
● The right to fair wages and benefits
● The right to freedom from discrimination and harassment
● The right to due process in disciplinary proceedings
● The right to organize and bargain collectively
● The right to confidentiality
● The right to intellectual property rights
● The right to professional autonomy
Individual Rights: Individual rights are the rights that all people have, regardless of their
profession or status. These rights are enshrined in many national constitutions and
international human rights treaties. Some common individual rights include:
Importance of Professional and Individual Rights: Professional and individual rights are
important for a number of reasons. First, they help to protect people from exploitation and
discrimination. For example, the right to fair wages and benefits protects workers from being
exploited by their employers. The right to freedom from discrimination protects people from
being discriminated against on the basis of race, religion, gender, or other factors.
Second, professional and individual rights promote social justice and equality. For example,
the right to organize and bargain collectively helps workers to achieve better wages and
working conditions. The right to a fair trial ensures that everyone has an equal opportunity to
be heard in court.
Third, professional and individual rights contribute to economic growth and prosperity. For
example, the right to freedom of expression is essential for innovation and creativity. The
right to freedom of assembly and association is essential for businesses to operate and for
workers to organize.
Professional and individual rights are essential for a just and equitable society. They protect
people from exploitation and discrimination, promote social justice and equality, and
contribute to economic growth and prosperity.
Scenario: You are a software engineer at a tech company. You have been working on a new
product for several months, and you are proud of the work that you have done.
One day, your manager calls you into their office and tells you that they are assigning the
project to another team. You are disappointed and confused, and you ask your manager why
they are making this change.
Your manager tells you that they are concerned about your performance on the project. They
say that you have not been meeting deadlines and that your work has not been of high
quality.
You are upset by your manager's accusations, and you know that they are not true. You
have been working hard on the project, and you have met all of the deadlines. You believe
that your manager is assigning the project to another team because they do not like you.
Outcome: In this scenario, your manager has violated your professional right to a fair and
objective performance evaluation. You have the right to be evaluated on your actual
performance, not on the basis of your manager's personal biases.
You have a few options for responding to this situation. You can talk to your manager directly
and try to resolve the issue. You can also report the situation to your manager's supervisor
or to the human resources department. If you are not able to resolve the issue internally, you
may need to consult with an employment lawyer.
It is important to remember that you have rights as a professional, and you should not be
afraid to stand up for yourself. By protecting your professional rights, you can help to create
a more just and equitable workplace for everyone.
Types of Confidential and Proprietary Information: There are many different types of
confidential and proprietary information, but some of the most common types include:
● Trade secrets: Trade secrets are information that is not generally known to the
public and that gives a business a competitive advantage. Examples of trade secrets
include product formulas, manufacturing processes, and marketing strategies.
● Business plans: Business plans contain confidential information about a company's
goals, strategies, and financial projections.
● Customer lists: Customer lists contain confidential information about a company's
customers, such as their names, addresses, and contact information.
● Financial data: Financial data contains confidential information about a company's
financial performance, such as its revenues, expenses, and profits.
● Personal information: Personal information includes confidential information about
individuals, such as their names, addresses, Social Security numbers, and medical
information.
● Human error: Human error is the most common cause of breaches of confidentiality.
Employees may accidentally disclose confidential information through email, phone
calls, or conversations with others.
● Cyberattacks: Cybercriminals may target businesses and organizations in order to
steal confidential information. Cyberattacks can include phishing scams, malware
attacks, and ransomware attacks.
● Insider threats: Insider threats occur when employees or other individuals with
authorized access to confidential information intentionally disclose it without
authorization. Insider threats can be motivated by financial gain, revenge, or other
factors.
● Be careful about what you say and write, both inside and outside of the organization.
● Be mindful of who has access to confidential information.
● Use secure communication channels when transmitting confidential information.
● Store confidential information in a secure location.
● Dispose of confidential information properly.
● Report any suspected breaches of confidentiality to your supervisor immediately.
By following these tips, you can help to protect confidential information and avoid the
negative consequences of breaches of confidentiality.
Scenario: You are a software engineer at a tech company. You are working on a new
product that is expected to be a major success. You have access to confidential information
about the product, such as its features, pricing, and release date.
One day, you are at a lunch meeting with a colleague from another company. You are not
authorized to share confidential information with this colleague, but you start talking about
the new product because you are excited about it.
During the conversation, you accidentally disclose the release date of the new product. Your
colleague is surprised and excited about the release date, and they tell you that they are
going to tell their friends and family about it.
You realize that you have made a mistake and you try to get your colleague to promise not
to tell anyone else about the release date, but they refuse.
Outcome: In this scenario, you have breached the confidentiality of the company's new
product. The release date of the product is confidential information, and you were not
authorized to share it with your colleague.
The breach of confidentiality could have a number of negative consequences for the
company. For example, competitors could use the information to release a competing
product before the company's product is released. This could damage the company's
competitive advantage and lead to lost sales.
The breach of confidentiality could also damage the company's reputation. Customers and
investors may lose trust in the company if they believe that it is not able to protect its
confidential information.
Conflict of Interest:
A conflict of interest is a situation in which a person has a private interest that could
improperly influence their decisions or actions in their professional role. Conflicts of interest
can arise in many different professions, including business, law, government, and
healthcare.
Conflicts of interest can be real or perceived. A real conflict of interest exists when a person's
private interest actually influences their decisions or actions in their professional role. A
perceived conflict of interest exists when a person's private interest could potentially
influence their decisions or actions in their professional role, even if there is no actual
influence.
Types of Conflict of Interest: There are many different types of conflict of interest, but
some of the most common types include:
● Financial conflict of interest: This occurs when a person has a financial interest in
a matter that they are responsible for making decisions about. For example, a
government official who owns stock in a company that is bidding on a government
contract would have a financial conflict of interest.
● Personal conflict of interest: This occurs when a person has a personal
relationship with someone who is involved in a matter that they are responsible for
making decisions about. For example, a judge who is married to a lawyer who is
representing one of the parties in a case would have a personal conflict of interest.
● Professional conflict of interest: This occurs when a person has a professional
relationship with someone who is involved in a matter that they are responsible for
making decisions about. For example, a doctor who is treating a patient who is also a
colleague would have a professional conflict of interest.
Managing Conflicts of Interest: There are a number of things that can be done to manage
conflicts of interest, including:
● Disclosure: One of the most important things that people can do to manage conflicts
of interest is to disclose them. This means telling people about their private interests
that could potentially influence their decisions or actions in their professional role.
● Recusal: In some cases, people may need to recuse themselves from making
decisions or participating in activities where there is a conflict of interest. This means
stepping aside and allowing someone else to make the decision or participate in the
activity.
● Blind trusts: Blind trusts can be used to manage financial conflicts of interest. A
blind trust is a type of trust in which the trustee has the authority to make investment
decisions on behalf of the beneficiary without the beneficiary's knowledge or input.
This can help to prevent the beneficiary from being influenced by their own financial
interests.
Conflicts of interest are a serious issue that can have a number of negative consequences.
However, there are a number of things that can be done to manage conflicts of interest. By
disclosing your private interests, recusing yourself from decision-making where there is a
conflict of interest, and using blind trusts to manage financial conflicts of interest, you can
help to maintain the public's trust in your profession and in yourself.
Scenario: You are a software engineer at a tech company. You are working on a new
product that is expected to be a major success. You are also one of the most talented
engineers at the company.
One day, you are approached by a recruiter from a competitor company. The recruiter offers
you a job with a significant salary increase and a signing bonus. The recruiter also tells you
that the competitor company is working on a similar product, but that their product is behind
schedule.
You are excited about the job offer and the opportunity to earn more money. However, you
are also concerned about the conflict of interest that would arise if you accepted the job
offer. You have access to confidential information about your company's product, and you
are worried that if you accepted the job offer, you would be tempted to share that information
with your new employer.
Outcome: In this scenario, you are faced with a difficult decision. You are offered a job with
a significant salary increase and a signing bonus, but you are also aware of the conflict of
interest that would arise if you accepted the job offer.
The ethical thing to do is to decline the job offer. Accepting the job offer would put you in a
position where you would be tempted to share confidential information with your new
employer, which is unethical and could damage your reputation as a professional.
You can explain to the recruiter that you are not interested in the job offer because you are
committed to your current company. You can also remind the recruiter that it is against
company policy to share confidential information.
If you are concerned about the potential financial impact of declining the job offer, you can
talk to your manager about getting a raise or a promotion. You can also look for other job
opportunities at other companies that offer competitive salaries and benefits.
By declining the job offer, you are protecting yourself and your company from the harmful
consequences of conflicts of interest.
Ethical egoism:
Ethical egoism is a moral philosophy that states that the morally right action is the action that
produces the greatest good for the self. It is also known as self-interest ethics.
Ethical egoists believe that it is morally permissible to pursue one's own self-interest, even if
that means harming others. They argue that it is natural and rational for people to act in their
own best interests.
Ethical egoism is often contrasted with ethical altruism, which is the moral philosophy that
states that the morally right action is the action that produces the greatest good for the
greatest number of people.
Arguments for Ethical Egoism: There are a number of arguments for ethical egoism. One
argument is that it is natural and rational for people to act in their own best interests. People
are motivated by self-preservation and self-improvement. They want to survive, thrive, and
be happy.
Another argument for ethical egoism is that it is the most efficient way to promote human
well-being. If everyone pursues their own self-interest, then everyone will be better off in the
long run. This is because people will be motivated to work hard, innovate, and create new
products and services.
Arguments Against Ethical Egoism: There are also a number of arguments against ethical
egoism. One argument is that it is unfair and unjust. If everyone is allowed to pursue their
own self-interest, then some people will inevitably benefit more than others. This could lead
to a society with a large gap between the rich and the poor.
Another argument against ethical egoism is that it can lead to social conflict and harm. If
everyone is only concerned with their own self-interest, then they are less likely to cooperate
with others or to help those in need. This could lead to a society that is divided and unstable.
Ethical Egoism and Professionalism: Ethical egoism is a complex and controversial moral
philosophy. There are strong arguments both for and against it.
Professionals should strive to act in a way that is consistent with their own values and
beliefs. If you are an ethical egoist, then you should strive to act in a way that promotes your
own self-interest, but you should also be mindful of the impact of your actions on others.
● Be honest and transparent. Lying and cheating will only hurt your reputation in the
long run.
● Be fair and just in your dealings with others. This will help to create a more
positive and productive work environment.
● Be willing to help others. This will not only benefit others, but it will also benefit you
in the long run.
Ethical egoism is a complex and controversial moral philosophy. There are strong arguments
both for and against it.
Scenario: You are a software engineer at a tech company. You are working on a new
product that is expected to be a major success. You are also one of the most talented
engineers at the company.
One day, you are approached by a recruiter from a competitor company. The recruiter offers
you a job with a significant salary increase and a signing bonus. The recruiter also tells you
that the competitor company is working on a similar product, but that their product is behind
schedule.
You know that it is unethical to share confidential information with a competitor. However,
you are also tempted by the recruiter's offer.
Outcome: In this scenario, you are faced with a difficult decision. You are offered a job with
a significant salary increase and a signing bonus, but you also know that it is unethical to
share confidential information with a competitor.
The ethical thing to do is to decline the job offer. Sharing confidential information with a
competitor would be a breach of trust and could damage your reputation as a professional.
You can explain to the recruiter that you are not interested in the job offer because you are
committed to your current company. You can also remind the recruiter that it is against
company policy to share confidential information.
If the recruiter persists, you can report the incident to your manager.
By declining the job offer and reporting the incident to your manager, you are protecting
yourself and your company from the harmful consequences of unethical behavior.
Collective Bargaining:
Collective bargaining is a process by which a group of employees (represented by a union)
negotiates with their employer to reach an agreement on the terms and conditions of their
employment. Collective bargaining agreements typically cover a wide range of topics,
including wages, benefits, working hours, and safety.
Collective bargaining can provide a number of benefits for both employees and employers.
The collective bargaining process typically begins with the union presenting the employer
with a list of demands. The employer then responds with a counter-proposal. The two sides
then negotiate until they reach an agreement.
If the two sides are unable to reach an agreement, they may go on strike or the employer
may lock out the employees. A strike is when employees refuse to work until their demands
are met. A lockout is when an employer prevents employees from working in order to
pressure them to accept the employer's proposal.
● Educate yourself about the collective bargaining process and the laws and
regulations that apply to collective bargaining.
● Be prepared to compromise. Collective bargaining is all about reaching an
agreement that both sides can live with.
● Be respectful of the other side. Even if you disagree with the other side, it is
important to treat them with respect.
● Be patient. Collective bargaining can be a long and challenging process.
Considerations:
Scenario: You are a software engineer at a tech company. You are part of a union that
represents all of the software engineers at the company. The union's contract with the
company is expiring and the union is preparing to negotiate a new contract. The union has
surveyed its members to determine their priorities for the new contract. The top priorities are
wages, benefits, and working hours. The union's bargaining committee meets with the
company to begin negotiations. The union presents the company with a list of demands,
which includes a wage increase, improved benefits, and reduced working hours. The
company counters with a proposal that is below the union's demands. The two sides
negotiate for several weeks, but they are unable to reach an agreement. The union decides
to go on strike. The strike lasts for two weeks before the two sides reach an agreement. The
agreement includes a wage increase, improved benefits, and a reduction in working hours.
Outcome: In this scenario, the union was able to negotiate a new contract that met the
needs of its members. The union's members were able to achieve a wage increase,
improved benefits, and reduced working hours. The company was also able to reach an
agreement that was acceptable to them. The company was able to avoid a prolonged strike,
which would have been costly and disruptive. This scenario demonstrates the benefits of
collective bargaining for both employees and employers. Collective bargaining can help to
ensure that both sides are treated fairly and that they are able to reach an agreement that
meets their needs
● Be prepared for the possibility of a strike. If the union and the company are
unable to reach an agreement, the union may go on strike. Be prepared for the
possibility of a strike and make sure that you have a plan in place.
● Be supportive of the union. If you are a member of a union, be supportive of the
union's efforts to negotiate a fair contract. You can do this by attending union
meetings, voting in union elections, and participating in union activities.
● Be respectful of the company. Even if you disagree with the company's proposals,
it is important to treat the company with respect. This will help to create a more
positive and productive work environment.
By taking these additional considerations into account, you can help to ensure that the
collective bargaining process is fair and productive for both employees and employers.
Confidentiality:
Confidentiality is the protection of personal or sensitive information from unauthorized
disclosure. It is an essential ethical principle in many professions, including healthcare, law,
and business. Confidentiality is important for a number of reasons. First, it protects the
privacy of individuals. Individuals have a right to control who has access to their personal
information. Second, confidentiality protects the reputation of individuals and organizations.
If confidential information is disclosed without authorization, it could damage an individual's
or organization's reputation. Third, confidentiality protects the competitive advantage of
organizations. Organizations often have confidential information, such as trade secrets and
customer lists, that they need to protect in order to remain competitive.
If you observe a breach of confidentiality, you should report it to your supervisor immediately.
● Be careful about what you say and write, both inside and outside of the organization.
● Be aware of your surroundings and take precautions to protect confidential
information from unauthorized access.
● Be suspicious of unsolicited requests for information.
● Do not share confidential information with anyone unless you are sure that they are
authorized to have it.
● Be aware of the legal and regulatory requirements for confidentiality. In some
industries, there are specific laws and regulations that govern the confidentiality of
certain types of information.
● Be aware of the cultural implications of confidentiality. In some cultures,
confidentiality is highly valued, while in other cultures it is less important. It is
important to be aware of the cultural norms of the people you are working with when
it comes to confidentiality.
● Be prepared to balance the need for confidentiality with the need to disclose
information in certain circumstances. For example, you may need to disclose
confidential information to prevent harm to an individual or to comply with a legal
requirement.
By taking these additional considerations into account, you can help to ensure that you are
maintaining confidentiality in a responsible and ethical manner. Confidentiality is an essential
ethical principle in many professions. By maintaining confidentiality, you can help to protect
the privacy of individuals, the reputation of organizations, and the competitive advantage of
organizations.
Scenario: You are a software engineer at a tech company. You are working on a new
product that is expected to be a major success. The product is still in development, but it is
already attracting a lot of attention from competitors.
One day, you are approached by a recruiter from a competitor company. The recruiter offers
you a job with a significant salary increase. The recruiter also asks you to bring your
knowledge of the new product with you to the new job.
You know that it is against company policy to share confidential information with competitors.
You also know that sharing confidential information could damage the company's
competitive advantage.
Outcome: In this scenario, you are faced with a difficult decision. You are offered a job with
a significant salary increase, but you also know that sharing confidential information with a
competitor would be unethical and harmful to your company.
The ethical thing to do is to decline the job offer. Sharing confidential information with a
competitor would be a breach of trust and could damage your reputation as a professional.
You can explain to the recruiter that you are not interested in the job offer because you are
committed to your current company. You can also remind the recruiter that it is against
company policy to share confidential information.
If the recruiter persists, you can report the incident to your manager.
By declining the job offer and reporting the incident to your manager, you are protecting
yourself and your company from the harmful consequences of breaches of confidentiality.
Gifts: Gifts can be given for a variety of reasons, such as to show appreciation, to celebrate
a special occasion, or to build relationships. When giving gifts, it is important to be mindful of
the context and the recipient's culture. Some cultures have strict rules about gift-giving, while
others are more relaxed.
It is also important to be aware of the value of the gift. A gift that is too expensive may be
perceived as a bribe. A gift that is too inexpensive may be perceived as insulting.
In a professional setting, it is generally best to avoid giving gifts to clients or customers. This
is because gifts can create a perception of bias or undue influence. However, there are
some exceptions to this rule. For example, it is often acceptable to give small gifts, such as
pens or notebooks, to clients or customers at the end of a meeting or after completing a
project.
Bribes: Bribes are illegal in most jurisdictions. They can take many forms, such as money,
gifts, favors, or promises of future rewards. Bribes are often given to government officials or
business executives in order to influence their decisions. Bribes can have a number of
negative consequences, including:
● Educate yourself about the laws and regulations on gifts and bribes.
● Be aware of the company's policies and procedures on gifts and bribes.
● Be mindful of the context and the recipient's culture when giving gifts.
● Avoid giving or accepting gifts that are too expensive or that could be
perceived as bribes.
● If you are offered a bribe, immediately refuse it and report the offer to your
supervisor or to the appropriate authorities.
By following these tips, you can help to maintain the highest ethical standards in your
profession and in the marketplace.
● Be aware of the red flags of bribery. Some red flags of bribery include:
○ Requests for gifts or favors that are out of the ordinary
○ Requests for confidentiality
○ Pressure to make decisions quickly
○ Offers of future rewards
● Be prepared to walk away from a business deal if you suspect bribery.
● Protect yourself by documenting all communications and interactions with potential
bribe-givers.
By taking these additional precautions, you can help to protect yourself and your company
from the harmful effects of bribery.
Scenario: You are a sales representative for a software company. You are responsible for
selling the company's software to businesses in your region.
One day, you are meeting with a potential customer, who is a government official. The
potential customer tells you that they are interested in buying your company's software, but
they want you to give them a discount.
You know that the company has a policy against giving discounts to government officials.
However, you are also eager to close the sale.
You offer the potential customer a small discount, but they are not satisfied. They ask for a
larger discount, and they also ask you to give them a kickback on the sale.
You know that accepting the potential customer's request would be unethical and illegal.
However, you are also worried about losing the sale if you refuse.
Outcome: In this scenario, you are faced with a difficult decision. You know that you should
refuse the potential customer's request, but you are also worried about losing the sale.
The ethical thing to do is to refuse the potential customer's request. Accepting the request
would be unethical and illegal. It would also create a conflict of interest, as you would be
more likely to favor the potential customer's interests over the interests of your company.
Refusing the potential customer's request may mean that you lose the sale. However, it is
important to maintain your ethical standards and to avoid engaging in illegal activities.
By following these steps, you can protect yourself and your company from the harmful
effects of bribery.
Problem solving:
Problem solving is the process of finding solutions to problems. It is a critical skill for success
in any professional setting. Effective problem solvers are able to identify problems, gather
and analyze information, generate and evaluate solutions, and implement and monitor
solutions.
The Problem Solving Process: There are many different approaches to problem solving,
but most follow a similar process:
1. Identify the problem. What is the specific problem that you are trying to solve?
What are the symptoms of the problem? What is the root cause of the problem?
2. Gather and analyze information. What do you know about the problem? What
information do you need to know in order to solve the problem? Gather as much
information as possible, both from your own knowledge and from other sources, such
as colleagues, customers, and industry experts.
3. Generate and evaluate solutions. Once you have a good understanding of the
problem, you can start to generate possible solutions. There are many different ways
to generate solutions, such as brainstorming, mind mapping, and forced connections.
Once you have generated a number of possible solutions, you need to evaluate them
and choose the best solution. Consider the pros and cons of each solution, including
the feasibility, cost, and potential impact.
4. Implement and monitor the solution. Once you have chosen a solution, you need
to implement it and see how it works. Monitor the solution to ensure that it is effective
and that it does not produce any unintended consequences. If the solution does not
work, you may need to go back to the previous steps and try again.
Problem solving is a critical skill for success in any professional setting. By following the
steps above and using the tips provided, you can become a more effective problem solver
and increase your chances of success in your career.
Scenario: You are a software engineer at a tech company. You are working on a new
product that is expected to be a major success. However, during testing, you discover a bug
that prevents the product from working properly. You report the bug to your supervisor and
start working on a fix. However, the bug is complex and difficult to fix. You spend several
days working on the fix, but you are unable to resolve it. You are starting to feel frustrated
and discouraged. You are also worried that the product will not be released on time if you
cannot fix the bug. One day, you are talking to a colleague about the bug. Your colleague
suggests a new approach to fixing the bug. You try the new approach and it works! You are
able to fix the bug and the product is released on time.
Outcome: In this scenario, you demonstrated effective problem solving skills. You were able
to identify the problem, gather and analyze information, generate and evaluate solutions,
and implement and monitor the solution. You also demonstrated the following professional
qualities:
Additional Considerations: In the above scenario, you were able to fix the bug without any
negative consequences. However, in some cases, professionals may face challenges when
solving problems. One challenge is that problems can be complex and difficult to solve. It
may take time and effort to find a solution. Another challenge is that professionals may be
under pressure to solve problems quickly. This pressure can lead to stress and frustration.
Despite the challenges, problem solving is an essential skill for success in any professional
setting. By developing your problem-solving skills and using the tips provided, you can
become a more valuable asset to any organization.
Occupational Crimes:
Occupational crimes are crimes committed by individuals in the course of their employment.
They can be committed by people at all levels of an organization, from entry-level
employees to senior executives. Occupational crimes can take many forms, including:
● Theft: Employees may steal money, inventory, or other assets from their employers.
● Fraud: Employees may commit fraud by falsifying records, embezzling funds, or
making false insurance claims.
● Bribery and corruption: Employees may accept or offer bribes to influence
business decisions or to obtain confidential information.
● Computer crimes: Employees may commit computer crimes by hacking into
computer systems, stealing data, or spreading malware.
● Safety violations: Employees may violate safety rules and regulations, which can
lead to accidents and injuries.
● Financial losses: Occupational crimes can cost businesses billions of dollars each
year in lost revenue and profits.
● Damage to reputation: Occupational crimes can damage a company's reputation
and make it more difficult to attract customers and partners.
● Loss of jobs: Occupational crimes can lead to job losses, as companies may be
forced to downsize or relocate in order to remain competitive.
● Harm to consumers and the public: Occupational crimes can harm consumers and
the public by leading to higher prices, lower quality products and services, and safety
hazards.
Preventing Occupational Crimes: There are a number of things that businesses can do to
prevent occupational crimes, including:
By taking these precautions, you can help to protect your company from the harmful effects
of occupational crimes.
In addition to the above, here are some additional considerations for professionals:
● Be aware of the red flags of occupational crime. Some red flags of occupational
crime include:
○ Employees who live beyond their means
○ Employees who are frequently absent or late to work
○ Employees who are reluctant to take vacations
○ Employees who are secretive about their work
○ Employees who have unusual financial problems
● Be prepared to speak up. If you see something, say something. If you suspect
occupational crime, report it to your supervisor or another trusted colleague.
● Protect yourself. If you report occupational crime, be prepared to document your
concerns and to cooperate with any investigation.
Scenario: You are an accountant at a small company. You are responsible for managing the
company's payroll and accounts payable.
One day, you receive a call from a vendor. The vendor tells you that they have a new invoice
for the company, but that they need you to approve it quickly because they have a financial
emergency.
You look at the invoice and see that it is for a much larger amount than the company
normally pays the vendor. You also notice that the invoice is not properly formatted and that
it contains some unusual details.
You are suspicious of the invoice, but you don't want to delay payment and cause problems
for the vendor. You decide to approve the invoice, but you also keep a copy of it for your
records.
A few weeks later, you are reviewing the company's accounts when you notice that there are
some unauthorized payments that have been made to the vendor. You investigate the
payments and discover that they were made based on forged invoices.
You immediately report your findings to your supervisor. The company conducts an internal
investigation and discovers that the vendor is involved in a scheme to defraud the company.
The company files a police report and the vendor is arrested.
Outcome: In this scenario, you acted ethically and professionally by reporting the suspicious
invoice to your supervisor. You knew that fraud was a serious crime and that it could harm
the company, so you stood up for what was right.
Your actions also helped to protect the company from further financial losses. If you had not
reported the suspicious invoice, the vendor could have continued to defraud the company.
Industrial Espionage:
Industrial espionage, also known as corporate espionage or economic espionage, is the
illegal gathering of confidential information about a company for the benefit of a competitor. It
can take many forms, including theft of trade secrets, hacking, and bribery.
Industrial espionage is a serious problem that costs businesses billions of dollars each year.
It can damage a company's reputation, competitive advantage, and bottom line.
Methods of Industrial Espionage: There are many different methods that industrial spies
use to gather confidential information, including:
● Financial losses: Industrial espionage can cost businesses billions of dollars each
year in lost revenue and profits.
● Damage to reputation: Industrial espionage can damage a company's reputation
and make it more difficult to attract customers and partners.
● Competitive disadvantage: Industrial espionage can give competitors an unfair
advantage in the marketplace.
● Loss of jobs: Industrial espionage can lead to job losses, as companies may be
forced to downsize or relocate in order to remain competitive.
Preventing Industrial Espionage: There are a number of things that businesses can do to
prevent industrial espionage, including:
● Educate employees: Businesses should educate employees about the dangers of
industrial espionage and how to protect confidential information.
● Implement security measures: Businesses should implement security measures,
such as access controls, data encryption, and network monitoring, to protect
confidential information.
● Monitor employee activity: Businesses should monitor employee activity for signs
of suspicious behavior.
● Investigate suspected espionage: Businesses should investigate any suspected
espionage and take appropriate disciplinary action against employees who are found
to be involved.
● Be careful about what information you share with others, both inside and outside of
the company.
● Be aware of your surroundings and take precautions to protect your devices and
physical documents from theft.
● Use strong passwords and enable two-factor authentication on all of your devices
and accounts.
● Be careful about clicking on links in emails or text messages, and be suspicious of
unsolicited attachments.
● Be aware of the latest social engineering techniques and be on the lookout for
attempts to trick you into revealing confidential information.
By taking these precautions, you can help to protect your company from the harmful effects
of industrial espionage. Industrial espionage is a serious threat to businesses of all sizes.
However, by taking the necessary precautions, businesses can reduce their risk of becoming
victims. By educating employees, implementing security measures, and monitoring
employee activity, businesses can protect their confidential information and maintain their
competitive advantage.
Scenario: You are a software engineer at a tech company. You are working on a new
product that is expected to be a major success. The product is still in development, but it is
already attracting a lot of attention from competitors.
One day, you receive an email from a stranger. The email says that the stranger is interested
in buying your company's trade secrets. The stranger offers you a large sum of money in
exchange for the information.
You are aware that industrial espionage is a serious crime. You also know that selling your
company's trade secrets would be harmful to the company and its employees.
Outcome: You immediately report the email to your supervisor. Your supervisor is
concerned about the situation and escalates it to the company's security team.
The security team investigates the email and determines that it is from a known industrial
spy. The security team also takes steps to protect the company's trade secrets from theft.
You are praised by your supervisor and the security team for reporting the email. You have
helped to protect your company from industrial espionage and have prevented a potentially
serious crime.
Analysis: In this scenario, you acted ethically and professionally by reporting the email to
your supervisor. You knew that industrial espionage was a serious crime and that it would
harm your company, so you stood up for what was right.
Your actions also protected your company from the potential consequences of industrial
espionage. If you had sold your company's trade secrets, the company could have suffered
significant financial losses and damage to its reputation.
Price Fixing:
Price fixing is a serious anti-competitive offense that can have a significant negative impact
on consumers, businesses, and the economy as a whole. It occurs when two or more firms
agree to set prices at a certain level, either explicitly or implicitly. Price fixing is illegal in most
jurisdictions, and firms that engage in it may face severe penalties, including fines, criminal
charges, and civil lawsuits.
Effects of Price Fixing: Price fixing can have a number of negative effects, including:
● Higher prices for consumers: When firms fix prices, they are able to charge higher
prices than they would be able to charge in a competitive market. This can lead to
consumers having to pay more for goods and services.
● Reduced innovation and economic growth: Price fixing can stifle innovation and
economic growth by reducing competition and incentives for firms to improve their
products and services.
● Harm to businesses: Price fixing can harm businesses that do not engage in it by
making it more difficult for them to compete.
● Loss of consumer trust: Price fixing can damage consumer trust in businesses and
the economy as a whole.
Examples of Price Fixing: There have been a number of high-profile cases of price fixing in
recent years, including:
● In 2001, Archer Daniels Midland and other agricultural companies were fined $792
million for fixing the price of lysine, a feed additive.
● In 2008, a number of airlines were fined $430 million for fixing the price of fuel
surcharges.
● In 2013, a number of pharmaceutical companies were fined $2.7 billion for fixing the
price of generic drugs.
How to Prevent Price Fixing: There are a number of things that can be done to prevent
price fixing, including:
● Strong antitrust laws: Antitrust laws are designed to promote competition and
prevent anti-competitive practices. Strong antitrust laws can help to deter price fixing
and other anti-competitive conduct.
● Transparency in the market: When companies are able to see what other
companies are charging, it is more difficult for them to collude on prices. Increased
transparency in the market can help to prevent price fixing.
● Vigilant consumers: Consumers can also play a role in preventing price fixing by
being vigilant and reporting any suspected price fixing to the appropriate authorities.
In addition, professionals can play a role in preventing price fixing by promoting competition
and transparency in the market. For example, professionals can advocate for strong antitrust
laws and policies that promote competition. They can also work to increase transparency in
the market by sharing information about prices and other market conditions.
Here are some additional thoughts on the professional perspective on price fixing:
● Professionals can play a role in educating consumers about price fixing and its
harmful effects.
● Professionals can also work to create a culture of competition and transparency in
their industries.
● Professionals should be aware of the red flags of price fixing, such as identical prices
among competitors or unusual price increases.
● If a professional suspects price fixing, they should report it to the appropriate
authorities.
Price fixing is a serious problem, but it is one that can be prevented with the help of
professionals. By promoting competition, transparency, and ethical business practices,
professionals can help to create a more fair and competitive marketplace for everyone.
Scenario: You are a marketing manager at a large retail company. You are responsible for
setting prices for a variety of products, including electronics.
One day, you receive a call from a competitor. The competitor tells you that they are
interested in coordinating prices on electronics. They suggest that you and your company
agree to set prices at a certain level, so that you can both make more money.
You are aware that price fixing is illegal and can have serious consequences for both
companies involved. You also know that consumers would be harmed by higher prices.
Outcome: You politely decline the competitor's proposal and tell them that you are not
interested in price fixing. You also remind them that price fixing is illegal.
The competitor is disappointed, but they eventually agree to respect your decision.
Analysis: In this scenario, you acted ethically and professionally by refusing to engage in
price fixing. You knew that price fixing was illegal and that it would harm consumers, so you
stood up for what was right.
Your actions also protected your company from the potential consequences of price fixing. If
you had agreed to the competitor's proposal, both companies could have been fined or even
faced criminal charges.
Additional Considerations: In the above scenario, you were able to politely decline the
competitor's proposal without damaging your professional relationship. This is important
because it is important to maintain good relationships with competitors, even if you are not
always going to agree with them.
However, in some cases, it may be necessary to take more drastic action to prevent price
fixing. For example, if you suspect that a competitor is already engaged in price fixing, you
may need to report them to the authorities.
It is also important to be aware that price fixing can occur in a variety of forms. For example,
it is illegal for competitors to agree to fix prices, but it is also illegal for them to agree to fix
other terms of competition, such as output or market share.
If you are unsure whether or not a particular business practice is legal, you should consult
with an attorney.
Whistle Blowing:
Whistleblowing is the disclosure of information about wrongdoing or misconduct within an
organization to the proper authorities. This can be done internally, by reporting the issue to a
supervisor or other senior employee, or externally, by reporting it to a government agency,
the media, or the public.
● Karen Silkwood was a nuclear worker who exposed safety violations at the Kerr-
McGee nuclear plant in the 1970s. She was killed in a suspicious car accident shortly
after testifying to Congress.
● Daniel Ellsberg was a government analyst who leaked the Pentagon Papers, a
classified report on the Vietnam War, to the New York Times in 1971. He was
charged with espionage and other crimes, but the charges were eventually dropped.
● Jeffrey Wigand was a tobacco company executive who exposed the industry's
practice of manipulating nicotine levels in cigarettes. He was fired from his job and
blacklisted from the industry, but he eventually won a multi million-dollar settlement.
● Sherron Watkins was an Enron employee who warned her superiors about
accounting irregularities and other wrongdoing at the company. She was ignored,
and Enron eventually collapsed in one of the biggest corporate scandals in history.
● Edward Snowden was a contractor for the National Security Agency (NSA) who
leaked classified documents about the NSA's mass surveillance programs in 2013.
He was granted asylum in Russia and remains a fugitive from US justice.
How to support whistleblowers: There are a number of things that can be done to support
whistleblowers:
Whistleblowing is an important tool for exposing wrongdoing and protecting the public
interest. However, whistleblowers often face significant risks. We can all play a role in
supporting whistleblowers by strengthening whistleblower protection laws, creating a culture
of whistleblowing, and providing support services to whistleblowers.
Scenario: You are a software engineer at a tech company. You discover a security
vulnerability in one of the company's products. The vulnerability is serious and could allow
hackers to steal user data or even take control of the product.
You report the vulnerability to your manager. Your manager takes the vulnerability seriously
and escalates it to the appropriate team. The team investigates the vulnerability and
confirms that it is real.
The team works quickly to fix the vulnerability and release a patch to users. The team also
thanks you for discovering and reporting the vulnerability.
This scenario is more professional because it involves a more complex issue and a higher-
stakes environment. It also shows how whistleblowing can be done in a way that is
productive and beneficial to the organization.