Refrigerator Service and Maintenance Manual

i.Series® and Horizon Series™ - Upright

Laboratory
i.Series
iLR111, iLR120, iLR125, iLR245,
iLR256 (Version D)

Horizon Series
HLR111, HLR120, HLR125, HLR245,
HLR256 (Version D)

Pharmacy
i.Series
iPR111, iPR120, iPR125, iPR245,
iPR256 (Version D)

Horizon Series
HPR111, HPR120, HPR125, HPR245,
HPR256 (Version D)

Blood Bank
i.Series
iB111, iB120, iB125, iB245, iB256
(Version D)

Horizon Series
HB111, HB120, HB125, HB245, HB256
(Version D)

360127-D/F
360127-D/E
Document History
Revision Date CO Supersession Revision Description
A 28 JAN 2013 6666 n/a Initial release (as version D, revision A).
• Added new part number for 120 V compressor on double-door models (245 / 256).
B 03 MAY 2013 8234 B supersedes A • Added serial number range for each compressor (existing and new).
• Applicable to i.Series and Horizon Series.
• Removed all references to mechanical Access Control.
C 26 NOV 2013* 8934 C supersedes B
• Added references to magnetic Access Control.
• Updated instruction in Section III, Items 13.1 through 13.6.3 to reflect use of
monitor and control interface with new Min/Max temperature recording feature.
D 03 MAR 2015 10317 D supersedes C • Added Document Updates, to Document History page.
• Added Confidential / Proprietary Notice, Section I, Item 1.4 and Disclaimer,
Section I, Item 1.5.
• Reformatted content and layout for readability and ease of use.
E 12 JAN 2016 11463 E supersedes D • Added inspection of ground strap to i.Series Preventive Maintenance table.
• Added Product Loading Guidelines.
• Updated spec label
F JUN 2016 11905 F supersedes E • Updated part numbers for unit cooler assembly and unit cooler fan motors.
• Added new refrigerant charge for 245 amd 256 models.

* Date submitted for Change Order review. Actual release date may vary.

Document Updates
The document is furnished for information use only, is subject to change without notice and should not be construed as a
commitment by Helmer Scientific. Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may
appear in the informational content contained in this material. For the purpose of clarity, Helmer Scientific considers only the most
recent revision of this document to be valid.

Notices and Disclaimers

Confidential / Proprietary Notices
Use of any portion(s) of this document to copy, translate, disassemble or decompile, or create or attempt to create by reverse
engineering or otherwise the information from Helmer Scientific products is expressly prohibited.

Copyright and Trademark

Copyright © 2016 Helmer, Inc. Helmer®, i.Series®, i.C³®, Horizon Series™, and Rel.i™ are registered trademarks or trademarks of
Helmer, Inc. in the United States of America. All other trademarks and registered trademarks are the property of their respective
owners. Helmer, Inc., doing business as (DBA) Helmer Scientific and Helmer.

Disclaimer
This manual is intended as a guide to provide the operator with necessary instructions on the proper use and maintenance of
certain Helmer Scientific products.
Any failure to follow the instructions as described could result in impaired product function, injury to the operator or others, or void
applicable product warranties. Helmer Scientific accepts no responsibility for liability resulting from improper use or maintenance of
its products.
The screenshots and component images appearing in this guide are provided for illustrative purposes only, and may vary slightly
from the actual software screens and/or product components.

Helmer Scientific
14400 Bergen Boulevard
Noblesville, IN 46060 USA
www.helmerinc.com
ISO 13485:2003 CERTIFIED Part No. 360127-D/ Rev F
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Contents
1 About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1 Safety Symbols and Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 Model and Input Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.3 Product Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

i.Series Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.1 Location Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.2 Placement and Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.3 Connect Back-Up Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2.4 Prepare for Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.5 Configure Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.6 Optional Adapter Kits for Medication Dispensing Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

3 Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.1 Home Screen and Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.2 Home Screen Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.3 Alarm Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.4 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.5 Temperature Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.1 Alarm Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4.2 Upgrade System Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3 Test and Replace Back-up Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.4 Check Probe Bottle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.5 Clean Refrigerator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

5 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.1 Refrigerant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
5.3 Remove / Replace Unit Cooler Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

6 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.1 General Operation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.2 Chamber Temperature Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
6.3 Alarm Activation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
6.4 Testing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.5 Condensation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

7 i.Series Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

8 Schematics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
8.1 iB, iLR, iPR Models; 11, 20, 25, 45, 56 Cubic Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

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Horizon Series Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

9 Installation and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.1 Location Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.2 Placement and Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.3 Connect Back-Up Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
9.4 Prepare for Monitoring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
9.5 Configure Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
9.6 Optional Adapter Kits for Medication Dispensing Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

10 Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
10.1 Monitor and Control Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
10.2 Alarm Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
10.3 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

11 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
11.1 Alarm Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
11.2 Test and Replace Back-up Batteries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
11.3 Check Probe Bottle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
11.4 Clean the Refrigerator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

12 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
12.1 Refrigerant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
12.2 Replace LED Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
12.3 Remove / Replace Unit Cooler Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

13 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
13.1 General Operation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
13.2 Chamber Temperature Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
13.3 Alarm Activation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
13.4 Condensation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

14 Horizon Series Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

15 Schematics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
15.1 HB Model; 11 Cubic Feet (Without Access Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
15.2 HB Model; 11 Cubic Feet (With Access Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
15.3 HB Model; 20, 25, 45, 56 Cubic Feet (Without Access Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
15.4 HB Model; 20, 25, 45, 56 Cubic Feet (With Access Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
15.5 HLR and HPR Models; 11 Cubic Feet (Without Access Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
15.6 HLR and HPR Models; 11 Cubic Feet (With Access Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
15.7 HLR and HPR Models; 20, 25, 45, 56 Cubic Feet (Without Access Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
15.8 HLR and HPR Models; 20, 25, 45, 56 Cubic Feet (With Access Control). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Appendix A: Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Appendix B: Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

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1 About This Manual

This manual provides information on i.Series® and Horizon Series™ upright laboratory, blood bank, and pharmacy refrigerators. It is
intended for use by end users of the refrigerator and authorized service technicians.
Models are indicated by a distinguishing model number that corresponds to the series, type, number of doors, and capacity of the
refrigerator. For example, “iLR125” refers to an i.Series Laboratory Refrigerator with 1 door and a capacity of 25 cu ft.
Generic references are used throughout this manual to group models that contain similar features. For example, “125 models”
refers to all models of that size (iB125, HB125, iLR125, HLR125, iPR125, HPR125). This manual covers all upright refrigerators,
which may be identified singly, by their size, or by their respective “Series”.

1.1 Safety Symbols and Precautions

Symbols found in this document

The following symbols are used in this manual to emphasize certain details for the user:

Task Indicates procedures which need to be followed.

Note Provides useful information regarding a procedure or operating technique when using Helmer
Scientific products

NOTICE Advises the user against initiating an action or creating a situation which could result in damage to
equipment; person injury is unlikely.

CAUTION Advises the user against initiating an action or creating a situation which could result in damage
to equipment or impair the quality of the products or cause minor injury.
WARNING Advises the user against initiating an action or creating a situation which could result in damage
to equipment and serious personal injury to a patient or the user.

Manufacturer

Authorized representative in the European Community

EC REP

Symbols found on the unit

The following symbols may be found on the refrigerator or refrigerator packaging:
CE Mark (European units only) Earth / ground terminal

Caution: Risk of damage to equipment or Protective earth / ground terminal

danger to operator

Caution: Hot surface Compliance with Restriction of Hazardous

Substances Directive

Caution: Shock / electrical hazard Compliance with European Union Directive

WEEE 2002/96/EC applicable provisions.

Caution: Unlock all casters

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Safety Precautions
Avoiding Injury
Review safety instructions before installing, using, or maintaining the equipment.
♦♦ Do not open multiple, loaded drawers at the same time.
♦♦ Do not move a unit whose load exceeds 900 lbs / 408 kg (single-door units) or 1350 lbs / 612 kg (double-door units).
♦♦ Before moving unit, ensure casters are unlocked and free of debris.
♦♦ Never physically restrict any moving component.
♦♦ Avoid removing electrical service panels and access panels unless so instructed.
♦♦ Use manufacturer supplied power cords only.

CAUTION
Decontaminate parts prior to sending for service or repair. Contact Helmer or your distributor for decontamination
instructions and a Return Authorization Number.

1.2 Model and Input Power

Note
Service information varies depending on the model and power requirements.

Table 1. Model and Input Power

Current
Model Voltage Frequency Draw
115 V 60 Hz 7.0 A
111 230 V 50 Hz 3.5 A
230 V 60 Hz 3.5 A
115 V 60 Hz 7.5 A
120 230 V 50 Hz 4.2 A
230 V 60 Hz 4.2 A
115 V 60 Hz 7.5 A
125 230 V 50 Hz 4.2 A
230 V 60 Hz 4.2 A
115 V 60 Hz 11.5 A
245 230 V 50 Hz 6.0 A
230 V 60 Hz 6.0 A
115 V 60 Hz 11.5 A
256 230 V 50 Hz 6.0 A
230 V 60 Hz 6.0 A

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1.3 Product Labels

This information appears on the product specification label, located on the rear of the refrigerator below the electrical box. The
model also appears on a label located in the chamber on the upper side of the right wall.

Note
Information contained in the specification label varies depending on the model and power requirements.

A Label Description

B A Model (REF)
B Serial number

C C Power requirements

Sample Product Specification label.

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Notes

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i.Series Information
2 Installation and Configuration
2.1 Location Requirements
♦♦ Grounded outlet meeting the electrical requirements listed on the product specification label.
♦♦ Clear of direct sunlight, high temperature sources, and heating and air conditioning vents.
♦♦ Minimum 8“ (203 mm) above, and minimum 3” (76 mm) behind.
♦♦ Meets limits specified for ambient temperature (15˚C to 32˚C) and relative humidity.

2.2 Placement and Leveling

CAUTION
• The water evaporation tray, located on the rear of the refrigerator, may be hot. Do not use the tray as a handle.

i.Series Information
• To prevent tipping, ensure the casters are unlocked, leveling feet (if installed) are lifted, and doors are closed before
moving the refrigerator.

1. Roll refrigerator into place and lock casters.

2. Ensure refrigerator is level.

Notes
• Helmer recommends the use of leveling feet.
• Use a wrench to raise or lower leveling feet. When the refrigerator is level, the bottom of the unit cooler will slope
downward from front to back and be parallel to the floor.

2.3 Connect Back-Up Power

The monitoring system and chart recorder each have a back-up battery system, enabling a period of continuous operation if power
is lost.
Battery life varies by manufacturer as well as voltage level remaining. Providing full power is available and no battery-related
alarms are active, backup power for the monitoring system is available for up to 20 hours (the Low Battery alarm will activate after
approximately 18 hours of battery use). Providing full power is available, back-up power for the optional Access Control system is
available for up to 2.5 hours.

CAUTION
Before installing or replacing batteries, switch AC power and back-up battery OFF. Disconnect refrigerator from AC power.

Notes
• The optional Access Control system uses the monitoring system back-up battery for backup power in the event of
power failure.
• The monitoring system will start on back-up battery power alone. If the refrigerator was not previously connected to AC
power and the back-up battery is switched on, the monitoring system will begin running on back-up battery power.
• If AC power is lost, the monitoring system will automatically disable some features to prolong back-up battery power.
Data collection will continue until back-up battery power is depleted.

The back-up battery is located on top of the refrigerator. For 111 models, a removable panel provides access to the back-up battery.

Monitoring system back-up battery (supplies power to optional Access Control system).

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2.4 Prepare for Monitoring

The back-up battery switch is switched off for shipping. Switch the back-up battery switch ON to provide the monitoring system
and optional Access Control system with back-up power in the event of AC power failure.

Temperature Probes

Notes
• Temperature probes are fragile; handle with care.
• The number and location of probes varies by model.
• Remote probes may also be introduced through the existing top port ,or through a side access port if available, and
immersed in existing probe bottles.

The number and location of probes varies by model. External probes may be introduced through the existing top port and
immersed in existing probe bottles, or through a side access port which is available in some models.

i.Series Information
Probe bottle(s) along with a container of glycerin have been provided with this unit. The glycerin is used to create a solution which
simulates the product stored in the refrigerator. The product simulation solution temperature reflects the product’s temperature
during normal operation.
Each probe bottle should contain 4 oz. (120 mL) of product simulation solution at a 10:1 ratio of water to glycerin.

Left: Probe bottle with temperature and chart recorder probes.

Middle: Top access port. Right: Side access port.

Fill Probe Bottle

1. Remove all probes from bottle and remove bottle from bracket.
2. Remove cap and fill with 4 oz. (120 mL) of product simulation solution.
3. Install cap and place bottle in bracket.
4. Replace probes, immersing at least 2” (50 mm) in solution.

Install Additional Probe Through Top Port

1. Peel back putty to expose port.
2. Insert probe through port into chamber.
3. Insert probe into bottle.
4. Replace putty, ensuring a tight seal.

Install Additional Probe Through Side Port

1. Remove interior and exterior plugs to expose side access port.
2. Insert probe through port into chamber.
3. Insert probe into bottle.
4. Ensure port is tightly sealed using putty.

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Chart Recorder (if included)

Notes
• If chart recorder has been operating on battery power, the battery should be replaced to ensure the backup source has
proper charge.
• For complete information, refer to the Temperature Chart Recorder Operation and Service Manual included with the unit.

The chart recorder has a backup battery system, enabling a period of continuous operation if power is lost. Battery life varies
by manufacturer as well as voltage level remaining. Providing full power is available, backup power for the temperature chart
recorder is available for up to 14 hours.

Prior to use:
Place probe in bottle with primary monitor probe.

Set up and Operation

i.Series Information
Access chart recorder by pressing and releasing the door to open.

i.Series chart door

Install Battery
Connect the leads to the battery to provide backup power to the chart recorder.

Install / Replace Chart Paper

Notes
• For accurate temperature reading, ensure the current time is aligned with the time line groove when chart knob is tightened.
• Contact Helmer Customer Service to reorder chart paper; part number 220366 (52 sheets)

Chart recorder stylus and time line groove

1. Press and hold C button. When stylus begins to move left, release button. The LED flashes.
2. When stylus stops moving, remove chart knob then move knob up and away.
3. Place chart paper on chart recorder.
4. Gently lift stylus and rotate paper so current time line corresponds to time line groove.
5. Hold chart paper in place while making sure the chart knob is fully tightened. (Failure to fully tighten the knob can result in paper
slipping and losing time.)
6. Press and hold C button. When stylus begins to move right, release button.
7. Confirm stylus is marking on paper and stops at the correct temperature.
8. Calibrate chart recorder to match primary temperature if needed and close recorder door.

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External Monitoring Devices

The remote alarm interface is a relay switch with three terminals:
♦♦ Common (COM)
♦♦ Normally Open (NO)
♦♦ Normally Closed (NC)

Terminals are dry contacts and do not supply voltage. Interface circuit is either normally open or normally closed, depending on
terminals used.
Requirements for your alarm system determine which alarm wires must connect to terminals.

CAUTION
• The interface on the remote alarm monitoring system is intended for connection to the end user’s central alarm
system(s) that uses normally-open or normally-closed dry contacts.

i.Series Information
• If an external power supply exceeding 33 V (RMS) or 70 V (DC) is connected to the remote alarm monitoring system’s circuit,
the remote alarm will not function properly and may cause damage to the control board or result in injury to the user.

The terminals on the remote alarm interface have the following maximum load capacity:
♦♦ 0.5 A at 125 V (AC)
♦♦ 1 A at 250 V (DC)

Connect to Remote Alarm Interface

1. On the electrical box, locate the remote alarm terminals.
2. Connect remote alarm wires to appropriate terminals, according to requirements for your alarm system.
3. Use a cable tie to relieve strain on alarm wires (as necessary).

2.5 Configure Storage

CAUTION
• Before moving drawers, ensure they are completely empty for safe lifting.
• Maximum basket, drawer, or shelf load is 100 lbs (46 kg).

Note
Before moving storage components, protect stored items in refrigerator from extended exposure to adverse temperature.

Product Loading Guidelines

When loading your refrigerator, take care to observe the following guidelines:
♦♦ Never load refrigerator beyond capacity.
♦♦ Always store items within shelves, drawers or baskets.
♦♦ Temperature uniformity is maintained by air circulation, which could be impeded if unit is overfilled, particularly at the
top or back. Ensure proper clearance is provided below the fan.

Note
Products stacked against back wall may obstruct air flow and affect performance of unit.

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Drawers and Baskets

Remove Drawer or Basket
1. Pull drawer or basket out until it stops.
2. On the right rail, locate the release tab and press downward.
3. While holding the right release tab downward, locate the release tab on the left rail and press upward.
4. Pull drawer or basket free of the slides.

Install Drawer or Basket

1. Align end guides on drawer or basket with the slides.
2. Gently push drawer or basket into chamber until it stops.
3. Pull drawer or basket out until it stops; check for smooth operation.

Move Drawer Slides

i.Series Information
1. Using a screwdriver, remove front bracket retainers.
2. Tap front brackets upward to disengage standards.
3. Remove slides from standards.
4. Insert slides into standard at appropriate height.
5. Tap front brackets downward to engage standards.
6. Using a screwdriver, install front bracket retainers.

Shelves

Remove Shelf
1. With one hand, lift front edge of the shelf from the front brackets.
2. With the other hand, reach under the shelf and bump rear edge of the shelf upward to disengage rear brackets.

Install Shelf
1. Insert shelf into chamber, placing it on brackets.
2. Gently bump rear edge of the shelf downward to engage brackets.
3. Pulling shelf forward gently; shelf should not disengage from rear brackets

Move Shelf Brackets

1. Using a screwdriver, remove front bracket retainers.
2. Tap front brackets upward to disengage standards.
3. Remove front brackets from standards.
4. Insert front brackets into standard at appropriate height.
5. Tap front brackets downward to engage standards.
6. Using a screwdriver, install front bracket retainers.

2.6 Optional Adapter Kits for Medication Dispensing Locks

Contact Helmer Technical Service or your distributor for service documentation pertaining to medication dispensing locks.

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3 Controls
i.Series models are equipped with the i.C3 monitoring and control system. The i.C3 system combines temperature control and
monitoring into a single user interface.

Note
Please refer to the i.C3 User Guide for complete information regarding the i.C3 User Interface.

3.1 Home Screen and Screensaver

The Home Screen is the default screen and is displayed when:
♦♦ The Home icon is touched from any other screen.
♦♦ There is no interaction for two minutes on any screen other than those used to enter a password.

The Screensaver is automatically displayed after 2 minutes of inactivity on the Home Screen.

i.Series Information

Home Screen Screensaver

3.2 Home Screen Functions

Note
Refer to the i.C³ User Guide for options available on all i.C³ screens.

♦♦ View current interior cabinet temperature readings

♦♦ View the current system time and date
♦♦ Access any of the five homescreen applications (touch i.C³ APPS for additional applications)
♦♦ View information about current alarm events
♦♦ View whether the monitoring system is running on battery power
♦♦ Mute audible alarms
♦♦ Turn the chamber light on and off
♦♦ View a graph of the chamber temperature
♦♦ View unit ID
♦♦ Shortcut to Event Log

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3.3 Alarm Reference

If an alarm condition is met, an alarm activates. Some alarms are visual only; others are visual and audible. Some alarms are
sent through the remote alarm interface. The table below indicates if an alarm is audible (A), visual (V), or sent through the remote
alarm interface (R).
Table 2. i.Series Alarm Reference

Alarm Alarm Type Alarm Alarm Type

High Temperature A, V, R Low Battery V
Low Temperature A, V, R No Battery A, V, R
Compressor Temperature A, V, R Probe Failure A, V, R
Door Open (Time) A, V, R Communication Failure A, V, R
Power Failure A, V, R

3.4 Settings

i.Series Information
> >
Through the i.C³ monitoring and control system, current settings may be viewed and changed. To view settings, touch Home, i.C³
APPS, Settings. Use a touch-drag motion to scroll up or down to select the desired setting.

Settings screens

Notes
• If the Settings screen is password protected enter appropriate password. If viewing settings for the first time, enter factory
default password of “1234”.
• Default values for general settings, alarm settings, and display settings are available in the i.C³ User Guide.
• Changing temperature settings affects operation of the refrigerator. Do not change settings unless instructed in product
documentation or by Helmer Technical Service.

The i.C³ temperature monitor and controller is programmed at the factory. To change a setting, first enter the Settings screen, then
select the setting. The method for accessing the Settings mode for each setting varies.

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Temperature Controller Programs

Temperature controller values are programmed at the factory. Setpoints can be viewed and changed through the i.C³ monitoring
and control system. To view temperature setpoints, touch Home, i.C³ APPS, Settings. Scroll down and touch the button beside
Temperature Setpoints to enter the Temperature Controller Programs screen.

i.Series Information
Temperature Controller Programs screen.

Table 3. Setpoints

Setting Initial Factory Value

Temperature Setpoint 4.0 °C
Hysteresis Setpoint 2.0 °C (iB111)
0.8 °C (iLR111 and iPR111)
1.0 °C (iLR120, iLR125, iPR120, iPR125)
1.5 °C (245, 256)
Delay on Start-Up 2 minutes
Control Relay Probe Error Duty Cycle 50%

Temperature Setpoint
The setpoint is the temperature at which the refrigerator operates.

Note
If the Settings screen is password protected enter appropriate password. If viewing settings for the first time, enter factory
default password of “1234”

Change the setpoint if your organization requires a chamber temperature other than 4.0 °C.
1. Touch i.C³ APPS, i.C³ Settings.
2. Enter the Settings password.
3. Scroll down and touch Temperature Setpoints.
4. Touch + or – on the Temperature Setpoint spin box.

Hysteresis Setpoint
Hysteresis is the allowable temperature variance on each side of the refrigerator setpoint.

Delay on Start-Up
Compressor startup is delayed to allow the i.C³ monitoring and control system to start first.

Control Relay Probe Error Duty Cycle

The duty cycle is the percentage of time the compressor will run in the event of a temperature control failure.

Note
Hysteresis, Delay on Start-up and Control Relay Probe Error Duty Cycle are factory-preset and should not be changed
unless directed by Helmer Technical Service.

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User Configurable Alarm Settings

The following alarm settings may be changed by the operator. The setpoint for temperature alarms may be changed (where
applicable), as well as the time delay between when the alarm condition commences and when the visual and audible alarms
are initiated.
Table 4. User Configurable Alarms

Alarm Description Default Setpoint Default Time Delay

High Temperature Chamber temperature reading is above high 5.5 °C 0 minutes
temperature alarm setpoint
Low Temperature Chamber temperature reading is below 1.5 °C (blood bank refrigerators) 0 minutes
temperature alarm setpoint
2.0 °C (laboratory and pharmacy refrigerators)
Power Failure Power to unit has been disrupted - 1 minute
Probe Failure Temperature probe is not functioning properly - 0 minutes
Door Open Door is open beyond user-specified duration - 3 minutes
Compressor Temperature Compressor discharge temperature is too high 50 °C 0 minutes

i.Series Information
Alarm setting screens

Change an Alarm Setting:

1. Touch i.C³ APPS, Settings.
2. Enter the Settings password (default password is “1234”).
3. Scroll down and touch Alarm Settings.
4. Touch + or – on the spin box corresponding to the alarm setting to be changed.
5. Touch Home to exit the Alarm Settings screen.

Non-Configurable Alarms
The following alarms indicate operational conditions which require the attention of the operator or a qualified service technician.
Table 5. Non-Configurable Alarm

Alarm Description
Low Battery Rechargeable battery voltage is low
Communication Failure Communication Failure 1
• Triggered if communication is lost between i.C³ display board and control board
• Unit will continue to run with previously saved settings
• Screen will not display temperature changes or alarm conditions
• i.C³ system will continue to reset until connection is re-established
Communication Failure 2
• Triggered if communication is lost between i.C³ display board and internal system memory
• Unit will continue to run with previously saved settings
Communication Failure 3
• Triggered if the database is corrupted
• The database is archived and a new database is automatically created
• Unit will continue to run with previously saved settings
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3.5 Temperature Calibration

> >
Temperature calibration values are programmed at the factory. Calibration values can be viewed and changed through the i.C³
monitoring and control system. To view calibration settings, touch Home, i.C³ APPS, Settings, and scroll down to Temperature
Calibration.

i.Series Information

Settings Screen Temperature Calibration screen.

Notes
• If the Settings screen is password protected enter appropriate password. If viewing settings for the first time, enter factory
default password of “1234”.
• After two minutes of no interaction, the Home screen or Temperature Graph screensaver (if enabled) is displayed.
• Control Sensor and Control Sensor Offset, Evaporator Defrost and Evaporator Defrost Offset, and Compressor Probe
Temperature calibration settings are factory-preset and should not be changed unless directed by Helmer Technical Service.

Control Sensor
The temperature controller senses unit cooler temperature through the control probe in the unit cooler. The unit cooler temperature
typically varies from the chamber temperature, so an offset value is used by the control system to compensate for the difference.
The temperature controller adjusts chamber temperature around the refrigerator setpoint by activating the compressor when the
control probe registers above the setpoint based on the hysteresis value.

Determine Control Sensor Offset:

NOTICE
• Control Sensor Offset is factory-preset and should not be changed. Contact Helmer Technical Service for instructions
regarding changing the Control Sensor Offset.
• Monitor temperature must be verified and accurate prior to adjusting the Control Sensor Offset.

1. View and record the Refrigerator Setpoint.

2. Allow the unit to run with calibrated monitor temperature for several compressor cycles, and record the average
monitor temperature.
3. View and record the current Control Offset value.
4. Subtract the Refrigerator Setpoint from the average monitor temperature and record the difference.
5. Add the current Control Offset value to the recorded difference determined in the previous step to establish the new
Control Offset value.

Example 1 Example 2
Refrigerator setpoint is 4.0 Refrigerator setpoint is 4.0
Average monitor temperature is 5.2 Average monitor temperature is 2.8
Current Control Offset is 0.3 Current Control Offset is 0.3
Subtract: 5.2 - 4.0 = 1.2; difference between average temperature Subtract: 2.8 - 4.0 = -1.2; difference between average temperature
and setpoint. and setpoint.
Add: 0.3 + 1.2 = 1.5; new control offset value Add: 0.3 + (-1.2 )= -0.9; new control offset value

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Enter New Offset Value:

1. Touch Home, i.C³ APPS, Settings.
2. Enter the Settings password.
3. Touch Temperature Calibration.
4. Touch + or – on the Control Sensor Offset spin box.
♦♦ Raise the offset value to lower chamber temperature; lower the offset value to raise chamber temperature.
5. Touch Home to return to home screen.

Primary Monitor and Secondary Probes

Verify primary monitor and secondary probes are reading chamber temperature correctly by comparing probe readings to the
temperature measured by a calibrated reference thermometer. If the probes are not reading correctly, change the value displayed on
the monitor.
The factory default setting for the primary monitor and secondary probes is 4.0°C.

i.Series Information
Notes
• Ensure product simulation bottle is full of solution.
• Probes in the bottles are connected to the monitoring system and sense chamber temperature. These probes activate
the temperature alarms but do not affect refrigerator setpoint.

Calibrate Primary Monitor Probe:

1. Remove primary monitor probe from the upper probe bottle.
2. Unscrew the cap from the bottle.
3. Attach a calibrated independent reference thermometer traceable per national standards to the primary monitor probe,
and place them in the bottle. The probe and thermometer should be immersed at least 2” (50 mm).
4. Close the door and allow the chamber temperature to stabilize.
5. Observe and note the thermometer temperature.
6. Touch, i.C³ APPS, Settings, Temperature Calibration.
7. Touch + or – on the Upper Temperature spin box to increase or decrease the value to match the measured value. The
message “New Setting Saved” appears next to the spin box.
8. Remove thermometer from probe.
9. Replace bottle cap, ensuring a tight fit.
10. Place probe in bottle, immersing at least 2” (50 mm).

Calibrate Secondary Probe:

1. Remove secondary probe from the lower probe bottle.
2. Unscrew the cap from the bottle.
3. Attach a calibrated independent reference thermometer traceable per national standards to the secondary probe, and
place them in the bottle. The probe and thermometer should be immersed at least 2” (50 mm).
4. Close the door and allow the chamber temperature to stabilize.
5. Observe and note the thermometer temperature.
6. Touch, i.C³ APPS, Settings, Temperature Calibration.
7. Touch + or – on the Lower Temperature spin box to increase or decrease the value to match the measured value. The
message “New Setting Saved” appears next to the spin box.
8. Remove thermometer from probe.
9. Replace bottle cap, ensuring a tight fit.
10. Place probe in bottle, immersing at least 2” (50 mm).

Compressor and Evaporator Probe

The compressor and evaporator temperature probes have been factory-calibrated. Changing the calibration settings is not typically
necessary and should not be performed unless directed by Helmer Technical Service.

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Factory Default Settings

Settings listed below may be simultaneously returned to factory default values.

Note
The factory default settings may not be the same as the settings that were factory-calibrated before the refrigerator
was shipped.

Table 6. Default Settings

Setting Restored Value

Home Screen Application Icons i.C³ APPS, Temperature Alarm Test, Temperature Graph, Information
Logs, Download
Display Brightness High (3 symbols)
Password (for Settings screen) 1234
Sounds On

i.Series Information
Alarm Volume 9
Alarm Tone 3
Temperature Calibration Values Not affected by restoring factory settings
Unit ID Serial number entered at factory
Date Format MM/DD/YYYY
Day Not affected (maintained in real-time clock)
Month
Year
Time Format 12-hour
Minute Not affected (maintained in real-time clock)
Hour
AM/PM
Language Language previously selected during setup
Temperature Units °C
Password Protection (for Settings screen) On
Temperature Graph Screensaver On
Access Control (optional) as Home Page On
Light Off Delay (on/off) On
Light Off Delay 5 minutes
High Temperature Alarm Setpoint 5.5 °C
High Temperature Alarm Time Delay 0 minutes
Low Temperature Alarm Setpoint * 1.5 °C (iB models)
2.0 °C (iLR and iPR models)
Low Temperature Alarm Time Delay 0 minutes
Power Failure Alarm Time Delay 1 minute
Probe Failure Alarm Time Delay 0 minutes
Door Open (Time) Alarm Time Delay 3 minutes
Compressor Temperature Alarm Setpoint 50.0 °C
Compressor Temperature Alarm Time Delay 0 minutes
Chamber Setpoint 4.0 °C
Chamber Hysteresis 1.5 °C (iB111)
0.8 °C iLR111, iPR111)
1.0 °C (iLR120, iLR125, iPR120, iPR125)
Delay on Start-Up 2 minutes

* Includes laboratory (iLR) and pharmacy (iPR) models originally set at 2.0 °C

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Additional Factory Default Settings for Laboratory and Pharmacy Models

Table 7. Laboratory and Pharmacy Default Settings

Setting Restored Value Restored Value

(120, 125, 245, and 256 models) (111 models)

Control Relay Probe Failure Duty Cycle 50% 50%

Defrost Event #1 On/Off On Off
Defrost Event #1 Start Time 12:00 AM 12:00 AM
Defrost Event #2 On/Off On On
Defrost Event #2 Start Time 8:00 AM 6:00 AM
Defrost Event #3 On/Off On Off
Defrost Event #3 Start Time 4:00 PM 4:00 PM
Defrost Event #4 On/Off Off On
Defrost Event #4 Start Time n/a 6:00 PM

i.Series Information
Defrost Time/Defrost Safety Operation Time 10 minutes 15 minutes

Note
Defrost event settings are only applicable to laboratory (iLR) and pharmacy (iPR) refrigerators.

Restore Settings:
1. Touch Home, i.C³ APPS, Settings, Restore Factory Settings.
2. “Are you sure you want to restore factory settings?” message appears.
3. Touch Yes to restore the factory settings or No to maintain the current settings and clear the message.

Factory Settings
The settings listed below are set at the factory and may be viewed and changed. Contact Helmer Technical Service to verify if
changing factory settings is necessary, and for instructions in accessing Factory Settings screen.
Table 8. Factory Set Operating Functions

Setting Function
Device Type Toggle between max uniformity and low humidity
Lower Probe Toggle the secondary probe on or off
Lower Probe Alarm Toggle the secondary probe alarm on or off
Light Icon Toggle the light icon on or off
Temperature Controller Page Enable or disable the temperature controller screen

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4 Maintenance
Maintenance tasks should be completed according to the schedule below. Refer to the service manual and the i.C³ User Guide for
more detail on completing the various tasks.

CAUTION
Maintenance should only be performed by trained refrigeration technicians.

Notes
• The preventive maintenance schedule provides recommended minimum requirements. Regulations or physical
conditions at your organization may require maintenance items be performed more frequently, or only by designated
service personnel.
• Before performing maintenance, protect items in refrigerator from extended exposure to adverse temperature.
• Allow refrigerator temperature to stabilize at setpoint after performing service or after extended door opening.

Table 9. i.Series Preventive Maintenance Schedule

i.Series Information
Frequency
Task
Quarterly 1 year 2 years As Needed
Test the high and low temperature alarms. 
Test the power failure alarm (as required by your organization’s protocols). 
Test the door alarm (as required by your organization’s protocols). 
Check the temperature calibration on the monitor and change it if necessary. 
Models with chart recorders 
Check the backup battery for the chart recorder after an extended power failure
and change it if necessary, or change the battery if it has been in service for one
year. Refer to the Temperature Chart Recorder Operation and Service Manual.
Replace monitoring system back-up battery 
Check the level of the solution in the probe bottles. Refill or replace solution if 
necessary.
Check solution level in probe bottle. Refill or replace solution if necessary. 
Examine the probe bottles and clean or replace if necessary. 
Check the chamber lights and replace them if necessary. 
Clean the condenser grill. 
Clean the door gaskets, interior, and exterior of the refrigerator. 
If applicable, test the ground fault circuit interrupter on the internal outlet. 
Inspect ground strap 
Units prior to serial number 2022299

NOTICE
Clean the condenser grill on a quarterly basis.

Notes
• During a power failure the back-up battery provides power to the monitoring system, power failure alarm, and optional
Access Control. If the back-up battery is not functioning, the power failure alarm will not be activated and the battery
should be replaced.
• During a power failure, the back-up battery continues to provide power to the optional Access Control lock (if equipped).
If the back-up battery is not functioning, the optional Access Control lock will not secure the door.

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4.1 Alarm Tests

> >
Test alarms to ensure they are working correctly. The refrigerator has alarms for chamber temperature, compressor temperature,
door open (time), power failure, low battery, and power failure. To initiate alarm tests, touch Home, i.C³ APPS, Temperature
Alarm Test.

Automatic Chamber Temperature Alarm Test

i.Series Information
Notes
• Test can be aborted by touching Cancel Test.
• Test is only applicable to the primary monitor probe.
• Test takes less than five minutes.
• If the temperature alarm test does not complete successfully, restart the i.C³ monitoring system.

When performing an automatic temperature alarm test, the Peltier device heats or cools the primary monitor probe until the high or
low alarm setpoint is reached. An event is added to the Event Log to indicate a temperature alarm was activated. The Alarm Test
icon is displayed on the Temperature Graph to indicate the temperature alarm was test-induced.

Test the Low Alarm:

1. Identify current setting for low alarm setpoint.
2. Touch Home, i.C³ APPS, Temperature Alarm Test.
3. Touch Low Alarm Test.
4. “Peltier Test Probe Cooling” message appears.
5. When displayed temperature reaches the alarm setpoint, an alarm is activated.
6. When completed, “Test Complete” appears.
7. Touch Home, i.C³ APPS, Information Logs, Event Log. Touch the event to view event details.
8. Observe the temperature at the time of the low temperature alarm event. Compare this to the alarm setpoint.

Test the High Alarm:

1. Identify current setting for high alarm setpoint.
2. Touch Home, i.C³ APPS, Temperature Alarm Test.
3. Touch High Alarm Test.
4. “Peltier Test Probe Warming” message appears.
5. When displayed temperature reaches the alarm setpoint, the temperature reading turns red.
6. When completed, “Test Complete” appears.
7. Touch Home, i.C³ APPS, Information Logs, Event Log. Touch the event to view event details.
8. Observe the temperature at the time of the high temperature alarm event. Compare this to the alarm setpoint.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Cancel the Test:

1. Touch Home, i.C³ APPS, Temperature Alarm Test.
2. Touch Cancel Test.

Note
When cancelling an automatic test, the message indicating the test is in progress clears immediately. If a setpoint was
reached before the test was cancelled, the alarm activates and clears as described earlier.

Manual Chamber Alarm Test

NOTICE
• Perform the low alarm test before the high alarm test to control the temperature more closely and complete the testing
more quickly.
• Before testing alarms, protect items in the unit from extended exposure to adverse temperature.
• Temperature probes are fragile; handle with care.

i.Series Information
Test the Low Alarm:
1. Identify setting for low alarm setpoint.
2. Remove primary monitor probe from bottle.
3. Immerse probe in glass filled with water and crushed ice mixture.
4. When low temperature alarm sounds, note the temperature on the i.C³ display.
5. Compare the temperature at which the alarm sounds to the low alarm setpoint.

Test the High Alarm:

1. Identify setting for high alarm setpoint.
2. Immerse primary monitor probe in glass of luke warm water.
3. When high temperature alarm sounds, note the temperature on the i.C³ display.
4. Compare the temperature at which the alarm sounds to the high alarm setpoint.
5. Remove probe from warm water.
6. Place primary monitor probe in probe bottle, immersing it at least 2” (50 mm).

Power Failure Alarm Test

Note
During a power failure, the power failure alarm sounds and the battery provides power to the monitoring system and
optional Access Control lock.

1. Change Power Failure delay setting to 0 minutes by touching Home, Settings, Alarm Settings, then touching + or – on
the Power Failure spin box to change the value to 0.
2. Switch AC ON/OFF switch OFF. Power failure alarm will activate immediately.
3. Switch AC ON/OFF switch ON. Power failure alarm will clear and audible alarm will cease.
4. Change Power Failure time delay to the original setting.

Door Open Alarm Test

1. Change Door Open (Time) delay setting to 0 minutes by touching Home, Settings, Alarm Settings, then touching + or –
on the Door Open (Time) spin box to change the value to 0.
2. Open door. Alarm will activate immediately.
3. Close door. Alarm will clear, and audible alarm will cease.
4. Change the Door Open (Time) setting to the original setting.

4.2 Upgrade System Firmware

Helmer may occasionally issue updates for the i.C³ firmware. Follow upgrade instructions included with the firmware update.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

4.3 Test and Replace Back-up Batteries

i.C Monitoring System Back-up Battery
3

On all i.C³ screens, the Battery icon will appear in the header bar when the system is running on battery power and the screen
brightness will automatically be reduced. The monitoring system will automatically disable some features to extend battery life.

Check the battery by switching the AC ON/OFF switch OFF.

The screen should continue to display information with reduced brightness and the battery icon will appear on the screen. If
the display is blank, replace the battery. When completed, switch AC ON/OFF switch ON.

Note
Use a battery which meets manufacturer’s specifications.

Access Control Back-up Battery (Optional)

During an AC power failure, the Access Control back-up battery provides back-up power to operate the magnetic Access Control

i.Series Information
lock.

Test Access Control Back-up Battery.

1. Ensure monitoring system / Access Control battery key switch is switched ON.
2. Switch AC ON/OFF switch OFF.
3. Attempt to open the cabinet door.
4. If the door remains locked, the battery is functional.
5. If the door does not remain locked, replace the battery.
6. Switch AC ON/OFF switch ON.

Chart Recorder Back-up Battery (if included)

Refer to 360076-1 Temperature Chart Recorder Operation and Service Manual.

4.4 Check Probe Bottle

Remove the probe bottle from the bracket and inspect for cracks. Replace the bottle if necessary.
Ensure the probe bottle has approximately 4 oz. (120 mL) of product simulation solution (10:1 ratio of water to glycerin). The
glycerin is used to create a solution which simulates the product stored in the refrigerator. The product simulation solution
temperature reflects the product’s temperature during normal operation. Failure to fill the bottle may prevent the chamber
temperature from stabilizing at the temperature setpoint. The probe should be immersed at least 2” (50 mm).

4.5 Clean Refrigerator

Cabinet Exterior
Clean glass surfaces with soft cotton cloth and glass cleaner. Clean exterior surfaces with soft cotton cloth and non-abrasive liquid
cleaner.

CAUTION
The condensate evaporator and water evaporation tray are hot.

Cabinet Interior
Clean painted surfaces with mild detergent. Clean stainless steel surfaces with a general-purpose laboratory cleaner suitable for
stainless steel.

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Condenser Grill

CAUTION
Disconnect refrigerator from AC power when cleaning.

If the refrigerator is located in an environment where it is exposed to excessive lint or dust, the condenser grill may require cleaning
more frequently than stated in preventive maintenance schedule.
Clean the condenser grill using a soft brush and a vacuum cleaner.

Door Gasket
Clean with soft cloth and mild soap and water solution.

Probe Bottles
Clean and Refill Probe Bottles

i.Series Information
1. Remove all probes from bottle.
2. Remove bottle from bracket and empty any remaining solution
3. Clean bottle with a 1:9 ratio of bleach to water solution or a company approved equivalent oxidizing cleaner/disinfectant.
4. Refill bottle with 4 oz. (120 mL) of product simulation solution (10:1 ratio of water to glycerin).
5. Cap bottle tightly to minimize evaporation.
6. Place bottle in bracket.
7. Replace probes, immersing at least 2” (50 mm).

i.C³® Touchscreen
Clean touchscreen with a soft, dry cotton cloth.

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5 Service
5.1 Refrigerant

CAUTION
• Review all safety instructions prior to recharging refrigerant. Refer to Section 1.1 (Safety).
• Maintenance should only be performed by trained refrigeration technicians.

Notes
• Use only non-CFC R134A refrigerant.
• Pressure readings may vary based on chamber temperature and ambient air temperature.
• Normal low side pressures are 16 psi to 18 psi when unit is functioning at standard operating temperatures and
measured at the end of the compressor cycle.
• If a refrigerant leak is suspected, Helmer recommends finding and fixing the leak prior to recharging the unit.

i.Series Information
Full initial refrigerant charge varies by model and power requirements, which can be found on the product specification label and in
the table below.
Table 10. Refrigerant Charge

Power
Model Refrigerant Initial Charge
Requirements
115 V, 60 Hz
111 R134A 230 V, 50 Hz 7.5 oz. (213 g)
230 V, 60 Hz
115 V, 60 Hz
120 and 125 R134A 230 V, 50 Hz 10.1 oz. (286 g)
230 V, 60 Hz
115 V, 60 Hz
12.5 oz. (354 g)
245 and 256 R134A 230 V, 50 Hz
10.5 oz. (298 g) *
230 V, 60 Hz * - units with light gray condensing coil.

5.2 Replace LED Lamp Strip

1. Switch battery switch OFF. Switch AC ON/OFF switch OFF.
2. Using a screwdriver, remove lamp strip from chamber wall.
3. Unsnap the defective LED and disconnect wires.
4. Snap new LED onto the lamp strip.
5. Connect the wires.
6. Using a screwdriver, attach lamp strip to chamber wall.
7. Switch AC ON/OFF switch ON. Switch battery switch ON.
8. Touch Light button or open door to test lamp.
9. Touch Mute to disable the high temperature alarm while refrigerator reaches operating temperature.

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5.3 Remove / Replace Unit Cooler Cover

The unit cooler cover must be removed when servicing the control probe, fan motor(s) or coil.

NOTICE
If unit cooler cover is not removed as detailed in this procedure the drain port may be damaged. Improper drainage may
result in excessive icing and refrigerator’s inability to maintain temperature.

Label Description
A Unit cooler cover
A
B B Drain port

C Drain hose
C

i.Series Information
Drain line and hose.

Remove Unit Cooler Cover

CAUTION
The condensate evaporator and water evaporation tray are hot.

1. Switch AC ON/OFF switch OFF. Switch battery switch OFF.

2. Remove top drawer, basket, or shelf from the chamber.
3. On back of cabinet, peel putty back to expose drain hose.
4. Pull drain hose downward while gently twisting to remove from unit cooler drain port.
5. Push drain hose out through rear of chamber.
6. Hold unit cooler cover in place to prevent dropping. Using a 5/16”socket wrench, remove four screws securing the unit
cooler cover.
7. Carefully lower unit cooler cover to avoid damage to the fan wiring.

Install Unit Cooler Cover

1. Verify unit cooler wiring is connected and routed correctly.
2. Lift unit cooler cover into place. Front edge of the cover should be behind the unit cooler case.
3. Using a 5/16” socket wrench, install four screws to secure the unit cooler cover.
4. Insert drain hose through hole in the rear of the refrigerator.
5. Push drain hose upward, toward the unit cooler drain port.
6. In the chamber, attach drain hose to unit cooler drain port.
7. Reinstall top drawer, basket, or shelf if previously removed.
8. Seal the opening around the drain hose on the back of the unit using putty.
9. Switch AC ON/OFF switch ON. Switch battery switch ON.
10. Touch Mute to disable the high temperature alarm while refrigerator reaches operating temperature.

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6 Troubleshooting
CAUTION
Review all safety instructions prior to troubleshooting. Refer to Section 1.1.

6.1 General Operation Problems

Problem Possible Cause Action

A drawer or basket does not Drawer slide is faulty. Confirm the slide is operating correctly. Replace if necessary.
slide easily.
Debris in the drawer slides. Pull the drawer or basket out and confirm the slides are free of debris.
Clean the slides if necessary.
Drawer slides are not Using a lightweight oil, lubricate the bearings in the slides.
lubricated.

Drawer or basket is misaligned Confirm both slides for the drawer or basket are mounted at the same

i.Series Information
or not level. height.
A door does not open easily. Debris in the hinges. Confirm the hinges are free of debris. Clean the hinges if necessary.
Door hinges are not lubricated. Using a general-purpose grease, lubricate the pivots in the hinges.
Hinge cam is faulty. Confirm the hinge cam is not damaged. Replace the cam if necessary.
The monitor display is hard Screen brightness is set too low. Change the screen brightness.
to read.
The alarm monitor is not Digital electronics are locked Reset the monitoring system.
responding. because of an interruption in
power.
The chamber temperature Temperature alarm setpoint Check the current setpoints for the temperature alarms. Change the
meets an alarm condition, but was changed. setpoints if necessary.
the appropriate temperature
alarm is not active.
“Probe Failure” is displayed Temperature probe wiring is an Check the continuity of the probe wiring and connections. Secure the
on the monitor. open circuit. connections if necessary.
Confirm the probe is providing resistance in the range of 86 Ω to 110 Ω.
Replace the probe if necessary.

6.2 Chamber Temperature Problems

Problem Possible Cause Action

The chamber temperature Probe bottles are empty, or the Check the level of product simulation solution in the bottles. Refill the
displayed is higher or lower amount of solution is too low. bottles if necessary.
than the actual temperature.
Monitor is not calibrated. Confirm the primary monitor probe is reading correctly. Calibrate the
probe if necessary.
Digital electronics are locked Reset the monitoring system.
because of an interruption in
power.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Problem Possible Cause Action

The chamber temperature Probe bottles are empty. Check product simulation solution level in bottles. Refill bottles if necessary.
does not stabilize at the
Display temperature is not Calibrate primary monitor probe.
refrigerator setpoint.
calibrated.
Inadequate air flow in chamber Ensure all products are contained within the storage compartments and
not blocking air flow. Adjust if necessary.
Confirm 6” clearance below the evaporator fan.
Check if there are products touching the sides or back of unit and
ensure 2” clearance.
Ambient air temperature around Confirm the refrigerator is placed appropriately.
the refrigerator is too high.
Condenser grill is dirty. Check the condenser grill. Clean the grill if necessary.
Condensing unit fan is not Check the condensing unit fan connections. Replace the fan motor if
running. necessary.
Unit cooler fan is not running. Check the voltage to the fan when door switch is activated. Replace the

i.Series Information
fan motor or door switch if necessary.
Control probe is out of calibration. Confirm the probe is providing accurate temperature readings.
Control probe is faulty. Confirm the probe is providing resistance in the range of 98 Ω to 110 Ω.
Replace the probe if necessary.
Compressor starting relay is Confirm the relay is operating correctly. Replace the relay if necessary.
faulty.
Compressor motor has seized. Replace the compressor.
Refrigerant level is too low. Check the refrigeration lines for leaks and repair them if necessary.
Check the refrigerant level. Recharge the refrigerant if necessary.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
The compressor runs Refrigerator setpoint is set too Confirm the setpoint is set within the operating range and change it if
continuously. low. necessary.
Control probe is out of Confirm the probe is providing accurate temperature readings.
calibration.
Control probe is faulty. Confirm the probe is providing resistance in the range of 98 Ω to 110 Ω.
Replace the probe if necessary.
Solid state relay is faulty. Confirm the relay is operating correctly. Replace the relay if necessary.

6.3 Alarm Activation Problems

Problem Possible Cause Action

The refrigerator is in an Alarm system is locked. Reset unit by turning both main power and battery power off, then power
alarm condition, but alarms unit back on.
are not audible.
Alarm speaker is faulty. Replace the speaker.
Audible alarms have been muted. Verify audible alarms are not muted. Touch the Mute button repeatedly
until the Mute timer indicates no time delay.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
The refrigerator meets an Alarm setpoint was changed. Check the current setpoints for the alarms. Change the setpoints if
alarm condition, but the necessary.
appropriate alarm is not
A component is faulty or Contact Helmer Technical Service.
active.
internal connections are loose.
The High Temperature Probe bottles are empty. Check product simulation solution level in bottles. Refill bottles if necessary.
alarm activates when the
High temperature alarm Check the setpoint. Change the setpoint if necessary.
door is opened, then clears
setpoint is set too low.
shortly after the door is
closed. Primary monitor or secondary Test the probe. Replace the probe if necessary.
probe is faulty.
Connections for primary monitor Check the probe connections. Secure the connections if necessary.
or secondary probe are loose.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.

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Problem Possible Cause Action

The refrigerator is Outlet connection is faulty. Verify power at the outlet. Repair the original outlet or connect to a
connected to power, but the different outlet if necessary.
AC Power Failure alarm is
Power cord is loose. Confirm the power cord is connected securely. Secure the power cord if
active.
necessary.
ON/OFF AC power switch Replace the ON/OFF AC power switch.
located inside the front lower
panel is faulty.
ON/OFF AC power switch is OFF. Turn the ON/OFF AC power switch to the ON position.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
Circuit breaker is tripped. Reset or replace the circuit breaker.
The Door Open alarm is Doors are not closing Confirm the hinge cams are not damaged. Replace the cams if
activating sporadically. completely. necessary.
Doors are closing but not Confirm the door gasket seals completely. Replace the door gasket if

i.Series Information
sealing completely. necessary.
Connections for the door switch Test the switch connections. Secure the connections if necessary.
are faulty.
One or both door switches are Replace the door switch or switches.
faulty.
Temperature monitor/controller Replace parts with those included in the control board kit, or replace the
board is faulty. monitor/control board.
Door Open Time-out is set Check the time delay for the Door Open alarm. Change the time delay
to zero, causing the alarm to if necessary.
activate immediately when the
door is opened.
The condenser alarm is Condenser alarm setpoint is Confirm the alarm setpoint is at the appropriate value.
active. too low.
Condenser fins are dirty. Clean as necessary, or order new ones from Helmer or your distributor.
Compressor is overheating due Check the condenser grill and clean if necessary.
to a lack of air flow.
Confirm the refrigerator is correctly located. Refer to the operation manual.
Condenser fan motor is faulty. Replace the condenser fan motor.
Condenser probe is not Confirm the condenser probe is reading correctly. Calibrate the probe if
calibrated. necessary.
Connections for the condenser Test the probe connections. Secure the connections if necessary.
temperature probe are loose.
Condenser temperature probe Test the probe. Replace the probe if necessary.
is faulty.
An alarm is activated but Temperature changed slightly No action necessary.
the temperature recorded at around the time of activation.
activation does not match
the alarm setpoint.
The No Battery alarm is Battery voltage level on Replace the battery for the monitoring system.
activating sporadically. the backup battery for the
monitoring system is low.

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6.4 Testing Problems

Problem Possible Cause Action

The automatic temperature High Alarm setpoint is set Confirm the alarm setpoints are set at the appropriate values
tests do not work. significantly higher than the
Test the temperature alarms manually.
default value, or the Low Alarm
setpoint is set significantly
lower than the default value.
Connections for the primary Test the probe connections. Secure the connections if necessary.
monitor probe are loose.
Primary monitor probe is out of Confirm the probe is providing accurate temperature readings.
calibration.
Primary monitor probe is faulty. Confirm the probe is reading correctly. Calibrate the probe if necessary.
Confirm the probe is providing resistance in the range of 98 Ω to 110 Ω.
Replace the probe if necessary.

i.Series Information
Temperature monitor/controller Replace parts with those included in the control board kit, or replace the
board is faulty. monitor/control board.

6.5 Condensation Problems

Problem Possible Cause Action

There is excessive water in Heater in the evaporation Confirm the heater is hot and is drawing the appropriate current
the water evaporation tray. tray is faulty.
For 115 V refrigerators, the current should be approximately 0.43 A
to 0.55 A.
For 230 V refrigerators, the current should be approximately 0.21 A
to 0.35 A.
Humid air is entering the Confirm the refrigerator is level, and the doors are aligned, closing
chamber. tightly, and sealing correctly. Correct issues as necessary.
There is excessive water in Humid air is entering the Confirm the refrigerator is level, and the doors are aligned, closing
the chamber. chamber. tightly, and sealing correctly. Correct issues as necessary.
Connection between the Confirm the connection is secure. Tighten the connection if
unit cooler and the drain necessary.
tube is loose.
Drain line is plugged. Confirm the drain tube is free of debris. Remove debris if necessary.
There is excessive humidity Humid air is entering the Confirm the refrigerator is level, and the doors are aligned, closing
on the doors. chamber. tightly, and sealing correctly. Correct issues as necessary.
Relative humidity around Confirm the refrigerator is placed properly. Refer to the refrigerator
the refrigerator is too high. operation manual.

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7 i.Series Parts
Notes
• Before replacing parts, protect items in refrigerator from extended exposure to adverse temperature.
• Allow refrigerator temperature to stabilize at setpoint after replacing parts or after extended door opening.
• The i.C³ display assembly is sensitive to static electricity and can be damaged by electrostatic discharge. Use proper
ESD precautions when handling the display assembly.

i.Series Information
C
D E F

G
H
I

Letter Description Part Number Volts Letter Description Part Number

A Temperature chart recorder (standard on 800026-1 120 D Chart paper (52 sheets) 220366
blood bank models except iB111; optional on laboratory
and pharmacy models except iLR111 and iPR111) 800026-2 230 E Chart recorder battery 120218
Temperature chart recorder (standard on 800025-1 120 F Display assembly (111 models) 800041-1
iB111 model; optional on iLR111 and iPR111 model)
800025-2 230 Display assembly (120, 125, 245, 256 models) 800042-1
B Bezel with chart recorder door (shown) Not
400999-1 USB / Power cable for i.Center display 800009-1
(models except 111) Shown
Bezel without chart recorder door G Magnetic lock (right-hand solid door) 800140-1
(models except 111) 400998-1
Magnetic lock (glass door) 800138-1
C Bezel (shown) (111 model with chart recorder door) 800056-1 H Door lock 220540
Bezel (111 model without chart recorder door) 800055-1 I Door lock key 220630
Not Chart recorder door assembly 800070-1 Not Door handle pad 320684-1
Shown (models except 111) Shown
Chart recorder door assembly (111 model) 320739-1

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CAUTION
Disconnect refrigerator from power when replacing LED lamps.

J
A
K

L
B

C E F GH I

i.Series Information
D
M
N
O

Letter Description Part Number Model Letter Description Part Number Model
A Door switch 120380 Not Bridge Shelf 18” depth 400845-1
shown
B Full shelf (includes hardware) 400414-3 111 Bridge Shelf 24” depth 400845-2
Full shelf (includes hardware) 400414-1 120/245 Pole mast for chromatography 400478-1
(iLR model with chromatography option)

Full shelf (includes hardware) 400414-2 125/256 E LED lamp 800049-1

C Roll out basket assembly (includes 400751-1 111 F Chart recorder probe
800024-1
basket, 2 slides, and hardware)

Roll out basket assembly (includes 400415-1 120/245 G Primary monitor probe
800038-1
basket, 2 slides, and hardware)

Roll out basket assembly (includes 400415-2 125/256 H Probe bottle and glycerin kit
400922-1
basket, 2 slides, and hardware)

D Drawer assembly (includes drawer, 400752-1 111 I Secondary probe 120, 125,
800037-1
2 slides, and hardware) (glass door) 245, 256
Drawer assembly (includes drawer, 400370-1 120/245 J Upper hinge assembly (includes pin 400960-2 (left)
2 slides, and hardware) (glass door) and bracket)
400960-1 (right)
Drawer assembly (includes drawer, 400370-2 125/256 K Upper hinge bearing 322377-1
2 slides, and hardware) (glass door)

Drawer assembly (includes drawer, 400752-2 111 L Door gasket 321082-1 111
2 slides, and hardware) (solid door)

Drawer assembly (includes drawer, 400370-3 120/245 Door gasket 320726-1 120, 125,
2 slides, and hardware) (solid door) 245, 256
Drawer assembly (includes drawer, 400370-4 125/256 M Lower hinge cam (quantity 2) 320742-1
2 slides, and hardware) (solid door)

Not Half shelf (includes hardware) 120, 125, N Lower hinge bearing 220375
400413-1
shown 245, 256
Slide assembly (includes 2 slides) 400753-1 111 O Lower hinge bracket 400377-1(right)
Slide assembly (includes 2 slides) 400714-1 120/245 Lower hinge bracket 400377-2 (left)
Slide assembly (includes 2 slides) 400714-2 125/256 P Door stop 320763-1

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A B C

Letter Description Model Part Number Volts Letter Description Part Number Volts

i.Series Information
A Unit cooler assembly 111 800825-1 115 B Unit cooler fan motor 800836-1 115
111 800826-1 230 800835-1 230
120/125 800827-1 115 C Control probe (includes connector) 800048-1
120/125 800828-1 230
245 800829-1 115
245 800830-1 230

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

CAUTION
• Disconnect the refrigerator from AC power before opening the electrical box.
• Do not remove the cover from the condensate evaporator tray.

Note
The i.C3 control board is sensitive to static electricity and can be damaged by electrostatic discharge. User proper ESD
precautions when handling the board.

L
P

D M
A H

i.Series Information
B I
E J
F K Q
G O
C
R
S

Letter Description Part Number Volts Letter Description Part Number Volts Hz
A Power supply board 800035-1 O Back-up battery key switch 401220-1
(with Access Control)

B Compressor relay 120426 P Monitoring system battery (supplies 120628

backup power to optional Access Control system)
C Power line filter 120400
D i.C³ control board 800034-1 Q Condenser probe 800039-1
E Lighting power supply 120624 R Condenser fan motor 111 model 120451 120
F Power cable (North American models) 120630 120 120561 230
120631 230 Condenser fan motor 120 / 125 120467 120
models
Power cable (European models) 120156 230 120471 230
G Condensate evaporator assembly 400791-1 115 Condenser fan motor 245 / 256 120469 120
111 models (includes condensate evaporator, models
tray, and cover) 400791-2 230 120473 230

Condensate evaporator assembly 400790-1 115 S Compressor 111 models 800005-1 120 -
120, 125, 245, and 256 models (includes
condensate evaporator, tray, and cover) 400790-2* 230 800005-2 230 50

H Remote alarm contact - 800005-3 230 60

I RJ-45 Ethernet port 800008-1 Compressor 800111-1 120 -

120 / 125 models
J USB port 120633 800111-2 230 50
K RS-232 serial port (optional) - 800111-3 230 60
L Back-up battery switch 120202 Compressor 800113-1* 120 -
(without Access Control) 245 / 256 models
M Main power switch 120478 (* = serial #’s 2000000 - 2002949) 800113-5** 120 -
(** = serial #’s 2002950 - and greater)
N Circuit breaker (single door models) 120429 230 800113-2 230 50
Circuit breaker (double door models) 120428 230 800113-3 230 60

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8 Schematics
8.1 iB, iLR, iPR Models; 11, 20, 25, 45, 56 Cubic Feet

MAIN POWER
115V~ (±10%) 60 Hz
230V~ (±10%) 50 Hz
230V~ (±10%) 60 Hz

(A)
POWER CORD

(F) UNIT COOLER

Double Door

JUNCTION BOX
(B)

i.Series Information
CIRCUIT SNUBBER
BREAKERS CIRCUIT
*230V~ ONLY
4

(C)
MAIN From
POWER i.C3, J18, Pin 5
SWITCH

L2 IN GND L1 IN

(D)
RFI Filter

L2 OUT L1 OUT
(E)
UNIT COOLER FANS

1
L1 TERMINAL STRIP

2 Solid State Relay #1

3 Interior Light Power Supply (iS) Pass Thru

4 i.C3 Power PCBA Non-Control Side
Heater
5 i.C3, J18, Pin 9 (iS) *Option
6 Right Door
Heater
7 *Option
7 8
8

10
(iR) Pass Thru
11 Control Side
12 i.C3, J18, Pin 2
Heater
*Option
(iR)
Left Door
Heater
1
*Option
9 10

2 COMPRESSOR

3 Interior Light Power Supply

L2/NEUTRAL TERMINAL STRIP

4 i.C3 Power PCBA

5 Condensate
(G)
Evaporator
6

7 From
i.C3, J18, Pin 4
8

10

11
GROUND TERMINAL
12
1 2 3 4 5 6 7 8 9 10
COMPRESSOR

DC POWER SUPPLY

Door Heater
Door Heater

Door Heater
Door Heater

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(iQ) Bezel Mount

Components
Reset

Speaker

(iM) USB Host

SD Memory Card i.C3 Display PCBA
i.C3 LCD
w/ Touch Screen

LCD Back Light

USB Port

i.Series Information
To LCD

LCD Touch Screen

(iH)
(iF) Power Cable
(iG)
Ethernet Port
USB Data Cable
5
N/L2

Battery
L1
RS232 BYPASS ON

*Option
F4
(iE)
USB Port
(iD) L1-4
i.C3 Power PCBA
USB Port 3
L2-4

(iA)
BATTERY KEY SWITCH
i.C3 Control PCBA
USB Port 4 *ACCESS CONTROL OPTION

(AXa) (CA)
(iT)
CHART
Chamber Temp Probe (iC) RECORDER
BATTERY *Option
SWITCH
Double Door/ (iK) *STANDARD
Pass Thru -+
Primary Probe
Models Only -
12V
+

(iB) MONITOR (CC) (CB)

N.O.

N.O.

BATTERY CHART CHART

9V RECORDER
BACKUP RECORDER
COM

COM

BATTERY PROBE
BACKUP
(iJ)
N.O.

N.O.

Secondary Probe
20, 25, 45, 56FT3 Models Only
COM

COM

Double Door Only

(iL)
(M)DOOR
- +

Condensor
SWITCH(s)
Discharge Probe (AXb)Magnetic Lock
Access Control
- +

COM
*Option
NC
NO

EXTERIOR L1-3
ALARM (O)
- +

CONTACTS Lighting Power Supply

L2-3
(P)
INTERIOR LIGHT
L1-5
To Condensate Evaporator
To Unit Cooler Fan

To Door Heater(s)

(J) COMPRESSOR
L2-2
3+

4-

3-28VDC (L) (K)

COMPRESSOR CONDENSING UNIT
SSR FAN MOTOR Double Door/Pass Thru
3 Only
1
2

L1-2

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Horizon Series Information

9 Installation and Configuration
9.1 Location Requirements
♦♦ Grounded outlet meeting the electrical requirements listed on the product specification label.
♦♦ Clear of direct sunlight, high temperature sources, and heating and air conditioning vents.
♦♦ Minimum 8“ (203 mm) above, and minimum 3” (76 mm) behind.
♦♦ Meets limits specified for ambient temperature (15˚C to 32˚C) and relative humidity.

9.2 Placement and Leveling

CAUTION
• The water evaporation tray, located on the rear of the refrigerator, may be hot. Do not use the tray as a handle.
• To prevent tipping, ensure the casters are unlocked, leveling feet (if installed) are lifted, and the doors are closed before
moving the refrigerator.

1. Roll refrigerator into place and lock casters.

2. Ensure refrigerator is level.

Notes
• Helmer recommends the use of leveling feet.
• Use a wrench to raise or lower leveling feet. When the refrigerator is level, the bottom of the unit cooler will slope
downward from front to back and be parallel to the floor.

Horizon Series Information

9.3 Connect Back-Up Power
The monitoring system has a back-up battery system, enabling a period of continuous operation if power is lost.
Battery life varies by manufacturer as well as voltage level remaining. Providing full battery power is available, back-up power for
the monitoring system is available for up to two hours. Providing full power is available, back-up power for the optional Access
Control system is available for up to 2.5 hours.

CAUTION
Before installing or replacing batteries, switch the AC power OFF and disconnect the refrigerator from AC power.

Notes
• The optional Access Control system uses an independent battery for back-up power.
• The monitoring system will start on back-up battery power alone. If the refrigerator was not previously connected to AC
power and the back-up battery is connected, the monitoring system will begin running on battery power.

The monitoring system and optional Access Control back-up batteries are located on the top of the refrigerator. For 111 models, a
removable panel provides access to the batteries.

Monitoring system back-up battery. Optional Access Control back-up battery.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

9.4 Prepare for Monitoring

Monitoring system back-up battery is included in the literature box. Install and connect the battery to provide monitoring system
with back-up power in the event of AC power failure. If included, switch the Access Control back-up battery ON to provide the
optional Access Control system with back-up power in the event of an AC power failure.

Temperature Probes
Notes
• Temperature probes are fragile; handle with care.
• The number and location of probes varies by model.
• Remote probes may also be introduced through the existing top port or through a side access port if available and
immersed in existing probe bottles.

The number and location of probes varies by model. External probes may be introduced through existing top port and immersed in
existing probe bottles, or through a side access port which is available in some models.
Probe bottle(s) along with a container of glycerin have been provided with this unit. The glycerin is used to create a solution which
simulates the product stored in the refrigerator. The product simulation solution temperature reflects the product’s temperature
during normal operation.
Each probe bottle should contain 4 oz. (120 mL) of product simulation solution at a 10:1 ratio of water to glycerin.

Horizon Series Information

Left: Probe bottle with temperature and chart recorder probes.
Middle: Top access port. Right: Side access port.

Fill Probe Bottle

1. Remove all probes from bottle and remove bottle from bracket.
2. Remove cap and fill with 4 oz. (120 mL) of product simulation solution.
3. Install cap and place bottle in bracket.
4. Replace probes, immersing at least 2” (50 mm) in solution.

Install Additional Probe Through Top Port

1. Peel back putty to expose port.
2. Insert probe through port into chamber.
3. Insert probe into bottle.
4. Replace putty, ensuring a tight seal.

Install Additional Probe Through Side Port

1. Remove interior and exterior plugs to expose side access port.
2. Insert probe through port into chamber.
3. Insert probe into bottle.
4. Ensure port is tightly sealed using putty.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Chart Recorder (if included)

The chart recorder has a back-up battery system, enabling a period of continuous operation if power is lost. Battery life varies
by manufacturer as well as voltage level remaining. Providing full power is available, back-up power for the temperature chart
recorder is available for up to 14 hours.

Notes
• If chart recorder has been operating on back-up battery power, the battery should be replaced to ensure the back-up
source has proper charge.
• For complete information, refer to the Temperature Chart Recorder Operation and Service Manual included with this unit.

Prior to use:
Place probe in bottle with primary monitor probe.

Set up and Operation

Access chart recorder by pulling the door open.

Horizon Series Information

Horizon Series chart door

Install Battery
Connect the leads to the battery to provide back-up power to the chart recorder

Install / Replace Chart Paper

Notes
• For accurate temperature reading, ensure the current time is aligned with the time line groove when chart knob is tightened.
• Contact Helmer Technical Service to reorder chart paper; part number 220366 (52 sheets)

Chart recorder stylus and time line groove

1. Press and hold C button. When stylus begins to move left, release button. The LED flashes.
2. When stylus stops moving, remove chart knob then move knob up and away.
3. Place chart paper on chart recorder.
4. Gently lift stylus and rotate paper so current time line corresponds to time line groove.
5. Hold chart paper in place while making sure the chart knob is fully tightened. (Failure to fully tighten the knob can result in paper
slipping and losing time.)
6. Press and hold C button. When stylus begins to move right, release button.
7. Confirm stylus is marking on paper and stops at the correct temperature.
8. Calibrate chart recorder to match primary temperature if needed and close recorder door.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

External Monitoring Devices

The remote alarm interface is a relay switch with three terminals:
♦♦ Common (COM)
♦♦ Normally Open (NO)
♦♦ Normally Closed (NC)

Terminals are dry contacts and do not supply voltage. Interface circuit is either normally open or normally closed, depending on
terminals used.
Requirements for your alarm system determine which alarm wires must connect to terminals.

CAUTION
• The interface on the remote alarm monitoring system is intended for connection to the end user’s central alarm
system(s) that uses normally open or normally closed dry contacts.
• If an external power supply exceeding 33 V (RMS) or 70 V (DC) is connected to the remote alarm monitoring system’s circuit,
the remote alarm will not function properly and may cause damage to the control board or result in injury to the user.

The terminals on the remote alarm interface have the following maximum load capacity:
♦♦ 0.5 A at 125 V (AC)
♦♦ 1 A at 250 V (DC)

Connect to Remote Alarm Interface

1. On the electrical box, locate the remote alarm terminals.
2. Connect remote alarm wires to appropriate terminals, according to requirements for your alarm system.
3. Use a cable tie to relieve strain on alarm wires (as necessary).

Horizon Series Information

9.5 Configure Storage

CAUTION
• Before moving drawers, ensure they are completely empty for safe lifting.
• Maximum basket, drawer, or shelf load is 100 lbs (46 kg).

Note
Before moving storage components, protect stored items in refrigerator from extended exposure to adverse temperature.

Product Loading Guidelines

When loading your refrigerator, take care to observe the following guidelines:
♦♦ Never load refrigerator beyond capacity.
♦♦ Always store items within shelves, drawers or baskets.
♦♦ Temperature uniformity is maintained by air circulation, which could be impeded if unit is overfilled, particularly at the top or back.
Ensure proper clearance is provided below the fan.

Note
Products stacked against back wall may obstruct air flow and affect performance of unit.

Drawers and Baskets

Remove a Drawer or Basket
1. Pull drawer or basket out until it stops.
2. Tilt the front of the drawer or basket upward.
3. Pull drawer or basket free of the slides.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Install a Drawer or Basket

1. Align end guides on drawer or basket with the slides.
2. Gently push drawer or basket into chamber until it stops.
3. Pull drawer or basket out until it stops; check for smooth operation.

Move Drawer Slides

1. Using a screwdriver, remove front bracket retainers.
2. Tap front brackets upward to disengage standards.
3. Remove slides from standards
4. Insert slides into standard at appropriate height.
5. Tap front brackets downward to engage standards.
6. Using a screwdriver, install front bracket retainers.

Shelves
Remove a Shelf
1. With one hand, lift front edge of the shelf from the front brackets.
2. With the other hand, reach under the shelf and bump rear edge of the shelf upward to disengage rear brackets.

Install a Shelf
1. Insert shelf into chamber, placing it on brackets.
2. Gently bump rear edge of the shelf downward to engage brackets.
3. Pulling shelf forward gently; shelf should not disengage from rear brackets.

Horizon Series Information

Move Shelf Brackets
1. Using a screwdriver, remove front bracket retainers.
2. Tap front brackets upward to disengage standards.
3. Remove front brackets from standards.
4. Insert front brackets into standard at appropriate height.
5. Tap front brackets downward to engage standards.
6. Using a screwdriver, install front bracket retainers.

9.6 Optional Adapter Kits for Medication Dispensing Locks

Contact Helmer Technical Service or your distributor for service documentation pertaining to medication dispensing locks.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

10 Controls
Horizon Series models are equipped with a monitor and optional control system which allows users to view and change current
settings.
10.1 Monitor and Control Interface

A J

C
D
E
F K
G
L
H
M
I
N

Horizon Series Information

Table 11. Monitor and Control Indications

Label Description Function

A COOL lamp Indicates the compressor is running.
B LED Display Displays real-time and stored temperature information, setpoints, and alarms.
C HIGH TEMP lamp Indicates when the refrigerator is in a high temperature alarm condition.
Also indicates the high alarm temperature setpoint is being changed.
D LOW TEMP lamp Indicates when the refrigerator is in a low temperature alarm condition.
Also indicates the low alarm temperature setpoint is being changed.
E DOOR ALARM lamp Indicates when the door is open.
F UP ARROW button Increases a temperature setting.
G DOWN ARROW button Decreases a temperature setting. Also mutes the audible alarm for 5 minutes.
H SEL button Toggles between alarm monitor and control modes.
I ALARM DISABLE key Disables all audible alarms. Does not affect alarm lamps or signals sent through the
switch remote alarm interface.
J SET lamp Indicates when temperature setpoint or alarm setpoint is being changed.
K SET button Allows settings to be selected, prior to changing settings.
L CONTROL lamp Indicates when the reading from the control probe is displayed.
M MONITOR lamp Indicates when the display is showing temperature readings from the monitor probe.
Also indicates when alarm setpoints are being changed.
N LIGHT switch Turns the chamber light on or off.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Display Minimum and Maximum Monitor Temperature Recordings

Notes
• This feature is standard on Horizon Series™ models with serial numbers of 2015494 or higher. Some exceptions may
exist. For confirmation on your unit, please contact Helmer Technical Service.
• Units that do not include the minimum and maximum recording feature will not display .C or .F when entering the
program mode. All temperature readings will appear in .C only.
• The following steps only apply to the primary monitor probe.

The minimum and maximum recording feature allows the user to view a minimum temperature occurrence and a maximum
temperature occurrence within a given period of time. The timer provides a time reference in which those temperatures occurred.

View Minimum Temperature Recording.

♦♦ Press and hold the Down Arrow button for 1 second and listen for a single beep.
♦♦ The display will alternate between LO and a valid temperature value five (5) times followed by a single beep to
indicate exit back to the temperature display.

View Maximum Temperature Recording.

♦♦ Press and hold the Up Arrow button for 1 second and listen for a single beep.
♦♦ The display will alternate between HI and a valid temperature value five (5) times followed by a single beep to indicate
exit back to the temperature display.

View Recorded Temperature Timer.

Horizon Series Information

Notes
• The timer denotes the period of time that has elapsed. It does not display the time at which a minimum or maximum
temperature occurred.
• The maximum period of time the timer can record is 99:59 (99 hours and 59 minutes).

♦♦ Press and hold either the Up or Down Arrow button for 1 second. or
♦♦ While the display is flashing the HI or LO value, press and hold the SET button for 1 second.
♦♦ The display will alternate five (5) times between CLr and a value representing the number of hours and minutes that
have elapsed since the last recording (example: 12:47 would represent 12 hours and 47 minutes). A single beep will
follow to indicate exit back to temperature display.

Clear Minimum and Maximum Temperature Recordings.

♦♦ Press and hold either the Up or Down Arrow button for 1 second. or
♦♦ While the display is flashing the HI or LO value, press and hold the SET button for 1 second and listen for a single beep.
♦♦ While the display is flashing the elapsed time since last reset, press and hold the SET button for 2 seconds. CLr will
be displayed followed by a series of 3 beeps to indicate exit back to the temperature display.

Notes
The minimum and maximum temperature and timer will reset when:
• the unit is powered off and battery back-up is not engaged, or
• after 99 hours and 59 minutes have elapsed.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

10.2 Alarm Reference

If an alarm condition is met, an alarm activates. Some alarms are visual only; others are visual and audible. Some alarms are sent
through the remote alarm interface.
The table indicates if an alarm is audible (A), visual (V), or sent through the remote alarm interface (R).
Table 12. Alarm Indications

Alarm Alarm Type

High Temperature A, V, R
Low Temperature A, V, R
Door Open (Time) A, V, R
Power Failure A, V, R
Probe Failure A, V, R

10.3 Settings
Temperature Settings
Temperature settings are factory pre-set. Settings can be viewed and changed through the Monitor and Control interface.
Table 13. Parameters, Indicators and Settings

Parameter Visual Indicator Range Default

Celsius or Fahrenheit TEMPERATURE UNITS, LED display .C, .F .C
-40.0 to 25.0 (°C)
High Temperature MONITOR Lamp & HIGH Lamp 5.5 °C
-40 to 77 (°F)
-40.0 to 25.0 (°C)

Horizon Series Information

Low Temperature MONITOR Lamp & LOW Lamp 1.5 °C (HB); 2.0 °C (HLR & HPR)
-40 to 77 (°F)
-10.0 to 10.0 (°C)
Monitor Offset MONITOR Lamp only Varies
-18 to 18 (°F)
-10.0 to 10.0 (°C)
Control Offset CONTROL Lamp only Varies
-18 to 18 (°F)
2.0 °C (HB111)
0.5 to 2.5 (°C) 0.8 °C (HLR111 and HPR111)
Hysteresis CONTROL Lamp only
1 to 5 (°F) 1.0 °C (120, 125)
1.5 °C (245, 256)

View Settings and Offset Values

1. Press and hold the Up and Down Arrows simultaneously for 3 seconds to enter program mode.
2. The LED Display will show .C or .F to indicate Celsius or Fahrenheit.
3. Press and release SEL to scroll through the parameters and view settings.
4. Hold Up and Down Arrows simultaneously for 3 seconds to exit program mode.
5. The LED Display will show current monitor temperature.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Temperature Setpoint
The default setpoint for the refrigerator is 4.0 °C. This can be changed if your organization requires a chamber temperature
other than 4.0 °C.

Change Setpoint:

Note
The current temperature setpoint is typically higher than the chamber temperature.

1. On the monitoring system, press and release SEL to change to Control mode. The CONTROL lamp will illuminate.
2. Press and hold SET to display the current temperature setpoint.
3. Hold SET and press Up or Down Arrow as necessary to set the desired value.
4. Release SET button. The new setting is saved.
5. Press and release SEL to return to Monitor mode. The MONITOR lamp will illuminate.

Temperature Units

Note
If temperature units are changed, the temperature setpoints, offsets and alarm settings must be recalibrated.

Select Temperature Units

1. Press and hold the Up and Down Arrows simultaneously for 3 seconds to enter program mode.
2. The LED Display will show .C or .F to indicate Celsius or Fahrenheit.
3. Press and hold the SET button while pressing the Up or Down Arrow to select the desired temperature unit parameter.
4. Release SET button. The new setting is saved.

Horizon Series Information

5. Press and hold Up and Down Arrows simultaneously for 3 seconds to exit program mode

Alarm Settings
The high and low temperature alarm settings may be changed by the operator. Temperature alarm setpoints specify the
temperature at which an alarm activates. The setpoint for temperature alarms may be changed.

High Temperature Alarm

Change the Alarm Setpoint
1. Press and hold the Up and Down Arrows simultaneously for 3 seconds to enter program mode.
2. The LED Display will show .C or .F to indicate Celsius or Fahrenheit.
3. Press SEL until HIGH TEMP and MONITOR lamps flash.
4. Hold SET, then press Up or Down Arrow to change the setpoint.
5. Release SET button. The new setting is saved.
6. Press and hold Up and Down Arrows simultaneously for 3 seconds to exit program mode.

Low Temperature Alarm

Change the Alarm Setpoint
1. Press and hold the Up and Down Arrows simultaneously for 3 seconds to enter program mode.
2. The LED Display will show .C or .F to indicate Celsius or Fahrenheit.
3. Press SEL until LOW TEMP and MONITOR lamps flash.
4. Hold SET, then press Up or Down Arrow to change the setpoint.
5. Release SET button. The new setting is saved.
6. Press and hold Up and Down Arrows simultaneously for 3 seconds to exit program mode.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Primary Monitor Probe

Verify the primary monitor probe is reading chamber temperature correctly by comparing primary monitor probe readings to the
temperature measured by a calibrated reference thermometer. If the primary monitor probe is not reading correctly, change the
monitor offset value displayed.

Notes
• Ensure product simulation bottle is full of solution.
• The probe in the bottle is connected to the monitoring system and represents product storage temperature. This probe
does not affect the refrigerator setpoint.

Calibrate Primary Monitor Probe:

1. Remove primary monitor probe from probe bottle.
2. Unscrew cap from the bottle and remove.
3. Attach a calibrated independent reference thermometer traceable per national standards to the primary monitor probe,
and place them in the bottle. The probe and thermometer should be immersed at least 2” (50 mm).
4. Note the temperature on the calibrated reference thermometer and compare to the chamber temperature displayed on
the monitor.
5. Adjust the monitor offset value higher or lower to reflect the difference between the chamber temperature displayed on
the monitor and the temperature reading from the calibrated reference thermometer.
6. Remove reference thermometer from probe.
7. Replace the bottle cap, ensuring a tight fit.
8. Place primary monitor probe in bottle, immersing at least 2” (50 mm).

Enter New Offset Value:

1. Press and hold the Up and Down Arrows simultaneously for 3 seconds to enter program mode.

Horizon Series Information

2. The display will show .C or .F to indicate Celsius or Fahrenheit.
3. Press SEL until only the MONITOR lamp flashes.
4. Hold SET, then press Up or Down Arrow to change the monitor offset.
5. Release SET button. The new setting is saved.
6. Press and hold Up and Down Arrows simultaneously for 3 seconds to exit program mode.

Control Sensor
The temperature controller senses unit cooler temperature through the control probe in the unit cooler. The unit cooler temperature
typically varies from the chamber temperature, so an offset value is used by the control system to compensate for the difference.
The temperature controller adjusts chamber temperature around the refrigerator setpoint by activating the compressor when the
control probe registers above the setpoint based on the hysteresis value.

Determine Control Sensor Offset:

Note
Control Sensor Offset is factory-preset and changing this value is not recommended. Contact Helmer Technical Service
for questions regarding the Control Sensor Offset.

1. View and record the Refrigerator Setpoint. (Reference Section 10.3)

2. Allow the unit to run with calibrated monitor temperature for several compressor cycles, and record the average
monitor temperature. (If the monitor temperature remains close to the refrigerator setpont no further action is needed.)
3. View and record the current Control Offset value.
4. Subtract the Refrigerator Setpoint from the average monitor temperature and record the difference.
5. Add the current Control Offset value to the recorded difference determined in the previous step to establish the new
Control Offset value.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Example 1 Example 2
Refrigerator setpoint is 4.0 Refrigerator setpoint is 4.0
Average monitor temperature is 5.2 Average monitor temperature is 2.8
Current Control Offset is 0.3 Current Control Offset is 0.3
Subtract: 5.2 - 4.0 = 1.2; difference between average temperature Subtract: 2.8 - 4.0 = -1.2; difference between average temperature
and setpoint. and setpoint.
Add: 0.3 + 1.2 = 1.5; new control offset value Add: 0.3 + (-1.2 )= -0.9; new control offset value

Enter New Offset Value:

Notes
• Ensure Control Sensor Offset is being changed, and not Hysteresis.
• Control Sensor Offset and Hysteresis have the same visual indicator.

1. Press and hold the Up and Down Arrows simultaneously for 3 seconds to enter program mode.
2. The Display will show .C or .F to indicate Celsius or Fahrenheit.
3. Press SEL until only the CONTROL lamp flashes.
4. Hold SET, then press Up or Down Arrow to change the setpoint.
5. Release SET button. The new setting is saved.
6. Press and hold Up and Down Arrows simultaneously for 3 seconds to exit program mode.

Hysteresis
Hysteresis is the allowable temperature control variance on each side of the refrigerator setpoint.

Horizon Series Information

Note
The Hysteresis value is factory-preset and should not be changed unless directed by Helmer Technical Service.

Non-Configurable Alarms
The Power Failure and Door Open alarms indicate operational conditions which may require the attention of the operator or a
qualified service technician. The Power Failure alarm will activate immediately upon loss of power. The Door Open alarm will
activate once the door has remained open for approximately three minutes. These settings are factory-preset and may not be
changed.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

11 Maintenance
Maintenance tasks should be completed according to the schedule below. Refer to the service manual and the i.C³ User Guide for
more detail on the various tasks.

CAUTION
• Review all safety instructions prior to recharging refrigerant. Refer to Section 1.1(Safety).
• Maintenance should only be performed by trained refrigeration technicians.

Notes
• The preventive maintenance schedule provides recommended minimum requirements. Regulations or physical
conditions at your organization may require maintenance items to be performed more frequently, or only by designated
service personnel.
• Before performing maintenance, protect items in refrigerator from extended exposure to adverse temperature.
• Allow refrigerator temperature to stabilize at setpoint after performing service or after extended door opening.

Table 14. Horizon Series Preventive Maintenance Schedule

Frequency
Task
Quarterly 1 year 2 years As Needed
Test the high and low temperature alarms. 
Test the power failure alarm (as required by your organization’s protocols). 
Models with Access Control 
Test the Access Control battery.
Replace the optional Access Control back-up battery. 

Horizon Series Information

Test the door alarm (as required by your organization’s protocols). 
Check the temperature calibration on the monitor and change it if necessary. 
Models with chart recorders 
Check the backup battery for the chart recorder after an extended power failure
and change it if necessary, or change the battery if it has been in service for one
year. Refer to the Temperature Chart Recorder Operation and Service Manual.
Replace monitoring system back-up battery. 
Check the level of the solution in the probe bottles. Refill or replace solution if 
necessary.
Examine the probe bottles and clean or replace if necessary. 
Check the chamber lights and replace them if necessary. 
Clean the condenser grill. 
Clean the door gaskets, interior, and exterior of the refrigerator. 
If applicable, test the ground fault circuit interrupter on the internal outlet. 

NOTICE
Clean the condenser grill on a quarterly basis.

Note
During a power failure the back-up battery provides power to the monitoring system, power failure alarm, and optional
Access Control. If the back-up battery is not functioning, the power failure alarm will not be activated and the battery
should be replaced

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

11.1 Alarm Tests

Test alarms to ensure they are working correctly. The refrigerator has alarms for chamber temperature, power failure, and door
open (time).

Chamber Temperature Alarm Test

NOTICE
• Perform the low alarm test before the high alarm test to control the temperature more closely and complete the testing
more quickly.
• Before testing alarms, protect items stored in the unit from extended exposure to adverse temperature.
• Temperature probes are fragile; handle with care.

Test the Low Alarm:

1. Identify setting for low alarm setpoint.
2. Remove primary monitor probe from bottle.
3. Immerse probe in glass filled with water and crushed ice mixture.
4. When low temperature alarm sounds, note the temperature on the LED display.

Test the High Alarm:

1. Identify setting for high alarm setpoint
2. Immerse probe in glass of luke warm water.
3. When high temperature alarm sounds, note the temperature on the LED display.
4. Remove probe from warm water.

Horizon Series Information

5. Place primary monitor probe in probe bottle, immersing it at least 2” (50 mm).

Power Failure Alarm Test

Note
During a power failure, the back-up battery should continue to provide power to the monitoring system.

1. Switch AC ON/OFF switch OFF. Audible power failure alarm will activate immediately and “PoFF” (power off) will appear
on the display.
2. Switch AC ON/OFF switch ON. Audible power failure alarm will cease and “PoFF” will clear from the display.

Door Open Alarm Test

Note
Factory-preset to three minutes and can not be changed.

1. Open refrigerator door and note the time.

2. After three minutes, audible alarm will activate and DOOR ALARM lamp will flash.
3. Close refrigerator door. Audible door open alarm will cease and DOOR ALARM lamp will stop flashing.

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11.2 Test and Replace Back-up Batteries

Check Monitoring System Battery
The monitoring system does not indicate the charge level of the battery. Regularly test the battery and replace battery if the test
fails or if the battery has been in use for one year.

Note
Use only a battery which meets manufacturer’s specifications.

Test the Battery:

1. Switch the AC ON/OFF switch OFF.
2. Display should continue to display information and the No Battery alarm should activate.
3. If the display is blank, replace battery.
4. Switch AC ON/OFF switch ON.

Check Optional Access Control System Battery

During an AC power failure, the Access Control back-up battery provides back-up power to the magnetic Access Control lock. Test
the Access Control back-up battery to ensure it is working properly.

Test the Battery:

1. Ensure Access Control back-up battery key switch is switched ON.
2. Switch AC ON/OFF switch OFF.
3. Verify “PoFF” (power failure) message is displayed.
4. Attempt to open the cabinet door, if the door remains locked, the battery is functional. If the door does not remain locked,
replace the battery.

Horizon Series Information

5. Switch AC ON/OFF switch ON.

Chart Recorder Back-up Battery (if included)

Refer to 360076-1 Temperature Chart Recorder Operation and Service Manual.

11.3 Check Probe Bottle

Remove the probe bottle from the bracket and inspect for cracks. Replace the bottle if necessary.
Ensure the probe bottle has approximately 4 oz. (120 mL) of product simulation solution (10:1 ratio of water to glycerin). The
glycerin is used to create a solution which simulates the product stored in the refrigerator. The product simulation solution
temperature reflects the product’s temperature during normal operation. Failure to fill the bottle may prevent the chamber
temperature from stabilizing at the temperature setpoint. The probe should be immersed at least 2” (50 mm).

11.4 Clean the Refrigerator

Cabinet Exterior
Clean glass surfaces with soft cotton cloth and glass cleaner. Clean exterior surfaces with soft cotton cloth and non-abrasive liquid
cleaner.

CAUTION
The condensate evaporator and water evaporation tray are hot.

Cabinet Interior
Clean painted surfaces with mild detergent. Clean stainless steel surfaces with a general-purpose laboratory cleaner suitable for
stainless steel.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Condenser Grill

CAUTION
Disconnect refrigerator from AC power when cleaning condenser grill.

If the refrigerator is located in an environment where it is exposed to excessive lint or dust, the condenser grill may require cleaning
more frequently than stated in preventive maintenance schedule.
Clean the condenser grill using a soft brush and a vacuum cleaner.

Door Gaskets
Clean with soft cloth and mild soap and water solution.

Probe Bottles

Clean and Refill Probe Bottles

1. Remove all probes from bottle.
2. Remove bottle from bracket and empty any remaining solution
3. Clean bottle with a 1:9 ratio of bleach to water solution or a company approved equivalent oxidizing cleaner/disinfectant.
4. Refill bottle with 4 oz. (120 mL) of product simulation solution (10:1 ratio of water to glycerin).
5. Cap bottle tightly to minimize evaporation.
6. Place bottle in bracket.
7. Replace probes, immersing at least 2” (50 mm).

Horizon Series Information

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

12 Service
12.1 Refrigerant

CAUTION
• Review all safety instructions prior to recharging refrigerant. Refer to Section 1.1.
• Maintenance should only be performed by trained refrigeration technicians.

Notes
• Use only non-CFC R134A refrigerant.
• Pressure readings may vary based on chamber temperature and ambient air temperature.
• Normal low side pressures are 16 psi to 18 psi when unit is functioning at standard operating temperatures and
measured at the end of the compressor cycle.
• If a refrigerant leak is suspected, Helmer recommends finding and fixing the leak prior to recharging the unit.

Full initial refrigerant charge varies by model and power requirements, which can be found on the product specification label.
Table 15. Initial Charge by Model

Power
Model Refrigerant Initial Charge
Requirements
115 V, 60 Hz
111 R134A 230 V, 50 Hz 7.5 oz. (213 g)
230 V, 60 Hz
115 V, 60 Hz
120 and 125 R134A 230 V, 50 Hz 10.1 oz. (286 g)
230 V, 60 Hz

Horizon Series Information

115 V, 60 Hz
12.5 oz. (354 g)
245 and 256 R134A 230 V, 50 Hz
230 V, 60 Hz
10.5 oz. (298 g)* * - units with light gray condensing coil.

12.2 Replace LED Lamps

1. Switch AC ON/OFF switch OFF. Disconnect the battery.
2. Using a screwdriver, remove lamp strip from chamber wall.
3. Unsnap the defective LED and disconnect wires.
4. Snap new LED onto the lamp strip.
5. Connect the wires.
6. Using a screwdriver, attach lamp strip to chamber wall.
7. Switch AC ON/OFF switch ON. Reconnect the battery.
8. Press the MUTE button to disable the high temperature alarm while refrigerator reaches operating temperature.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

12.3 Remove / Replace Unit Cooler Cover

The unit cooler cover must be removed when service to the control probe, fan motor(s) or coil is performed.

NOTICE
If unit cooler cover is not removed as detailed in this procedure the drain port may be damaged. Improper drainage may
result in excessive icing and refrigerator’s inability to maintain temperature.

Label Description
A A Unit cooler cover
B
B Drain port

C Drain hose
C

Drain line and hose.

Remove the Unit Cooler Cover

CAUTION
The condensate evaporator and water evaporation tray are hot.

1. Switch AC ON/OFF switch OFF. Disconnect the back-up battery.

Horizon Series Information

2. Remove top drawer, basket, or shelf from the chamber.
3. On the back of the chamber, peel putty back to expose drain hose.
4. Pull drain hose downward while gently twisting to remove from unit cooler drain port.
5. Push drain hose out through rear of chamber.
6. Hold unit cooler cover in place to prevent dropping. Using a 5/16”socket wrench, remove four screws securing the unit
cooler cover.
7. Carefully lower unit cooler cover to avoid damage to the fan wiring.

Install the Unit Cooler Cover

1. Verify unit cooler wiring is connected and routed correctly.
2. Lift unit cooler cover into place. Front edge of the cover should be behind the unit cooler case.
3. Using a 5/16” socket wrench, install four screws to secure the unit cooler cover.
4. Insert drain hose through hole in the rear of the refrigerator.
5. Push drain hose upward, toward the unit cooler drain port.
6. In the chamber, attach drain hose to unit cooler drain port.
7. Reinstall top drawer, basket, or shelf if previously removed.
8. On the back of the chamber, press putty around the drain hose.
9. Switch AC ON/OFF switch ON. Switch battery switch ON.
10. Touch Mute to disable the high temperature alarm while refrigerator reaches operating temperature.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

13 Troubleshooting
CAUTION
Review all safety instructions prior to troubleshooting. Refer to Section 1.1.

13.1 General Operation Problems

Problem Possible Cause Action

A drawer or basket does not Drawer slide is faulty. Confirm the slide is operating correctly. Replace if necessary.
slide easily.
Debris in the drawer slides. Pull the drawer or basket out and confirm the slides are free of debris.
Clean the slides if necessary.
Drawer slides are not lubricated. Using a lightweight oil, lubricate the bearings in the slides.
Drawer or basket is misaligned Confirm both slides for the drawer or basket are mounted at the same
or not level. height.
A door does not open Debris in the hinges. Confirm the hinges are free of debris. Clean the hinges if necessary.
easily.
Door hinges are not lubricated. Using a general-purpose grease, lubricate the pivots in the hinges.
Hinge cam is faulty. Confirm the hinge cam is not damaged. Replace the cam if necessary.
The chamber temperature Temperature alarm setpoint Check the current setpoints for the temperature alarms. Change the
meets an alarm condition, but was changed. setpoints if necessary.
the appropriate temperature
alarm is not active.

13.2 Chamber Temperature Problems

Problem Possible Cause Action

Horizon Series Information

The chamber temperature Probe bottle is empty, or the Check the level of product simulation solution in the bottle. Refill the
displayed is higher or lower amount of solution is too low. bottle if necessary.
than the actual temperature.
Monitor is not calibrated. Confirm primary monitor probe is reading correctly. Calibrate the probe if
necessary.
Digital electronics are locked Reset the monitoring system.
due to an interruption in power.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
“Prob” appears on the Connections for the primary Test the probe connections. Secure the connections if necessary.
display, but the chamber monitor probe are loose.
temperature is set correctly.
Primary monitor probe wiring is Check the continuity of the probe wiring and connections. Secure the
an open circuit. connections or replace the probe if necessary.
A component is faulty. Contact Helmer Technical Service.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Problem Possible Cause Action

The chamber temperature Probe bottles are empty. Check product simulation solution level in bottles. Refill bottles if necessary.
does not stabilize at the
Display temperature is not Calibrate primary monitor probe.
refrigerator setpoint.
calibrated.
Inadequate air flow in chamber Ensure all products are contained within the storage compartments and
not blocking air flow. Adjust if necessary.
Confirm 6” clearance below the evaporator fan.
Check if there are products touching the sides or back of unit and
ensure 2” clearance.
Ambient air temperature around Confirm the refrigerator is placed appropriately.
the refrigerator is too high.
Condenser grill is dirty. Check the condenser grill. Clean the grill if necessary.
Condensing unit fan is not Check the condensing unit fan connections. Replace the fan motor if
running. necessary.
Unit cooler fan is not running. Check the voltage to the fan when door switch is activated. Replace the
fan motor or door switch if necessary.
Control probe is out of calibration. Confirm the probe is providing accurate temperature readings.
Control probe is faulty. Confirm the probe is providing resistance in the range of 98 Ω to 110 Ω.
Replace the probe if necessary.
Compressor starting relay is Confirm the relay is operating correctly. Replace the relay if necessary.
faulty.
Compressor motor has seized. Replace the compressor.
Refrigerant level is too low. Check the refrigeration lines for leaks and repair them if necessary.
Check the refrigerant level. Recharge the refrigerant if necessary.
A component is faulty or Contact Helmer Technical Service.

Horizon Series Information

internal connections are loose.
The compressor runs Refrigerator setpoint is set too Confirm the setpoint is set within the operating range and change it if
continuously. low. necessary.
Control probe is out of Confirm the probe is providing accurate temperature readings.
calibration.
Control probe is faulty. Confirm the probe is providing resistance in the range of 98 Ω to 110 Ω.
Replace the probe if necessary.
Solid state relay is faulty. Confirm the relay is operating correctly. Replace the relay if necessary.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

13.3 Alarm Activation Problems

Problem Possible Cause Action

The refrigerator is in an Alarm key switch is OFF. Switch the alarm key switch ON.
alarm condition, but the
Alarm system is locked. Reset unit by turning both main power and back-up battery power
appropriate alarm is not
off, then power unit back on.
audible or active.
Alarm buzzer is faulty. Replace the alarm buzzer.
Audible alarms have been Verify audible alarms are not muted. Verify the Alarm Disable key
muted. switch is not turned off.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
Alarm setpoint was changed. Check current setpoints for alarms. Change the setpoints if necessary.
The High Temperature Probe bottle is empty. Check level of product simulation solution in the bottle. Refill bottle
alarm activates when the if necessary.
door is opened, then clears
High temperature alarm Check the setpoint. Change the setpoint if necessary.
shortly after the door is
setpoint is set too low.
closed.
Connections for the primary Test the probe connections. Secure the connections if necessary.
monitor probe are loose.
Primary monitor probe is Test the probe. Replace the probe if necessary.
faulty.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
The refrigerator is Outlet connection is faulty. Verify power at the outlet. Repair the original outlet or connect to a
connected to power, but the different outlet if necessary.
AC Power Failure alarm is
Power cord is loose. Confirm the power cord is connected securely. Secure the power
active.
cord if necessary.

Horizon Series Information

Temperature control Replace the power supply board or the temperature control
transformer (HB, HLR, HPR transformer.
models) is faulty.
Circuit breaker was tripped Confirm the circuit breaker is seated. Push the circuit breaker to
(230 V models). reset it if necessary.
A component is faulty or Contact Helmer Technical Service.
internal connections are loose.
The Door Open alarm is Door(s) are not closing Confirm the hinge cams are not damaged. Replace the cams if
activating sporadically. completely. necessary.
Door(s) are closing but not Confirm the door gasket seals completely. Replace the door gasket
sealing completely. if necessary.
Connections for the door Test the switch connections. Secure the connections if necessary.
switch(s) are faulty.
Door switch(es) is faulty. Replace the door switch or switches.
An alarm is activated but Temperature changed No action necessary.
the temperature recorded at slightly around the time of
activation does not match activation.
the alarm setpoint.

13.4 Condensation Problems

Problem Possible Cause Action

There is excessive water in Heater in the evaporation Confirm the heater is hot and is drawing the appropriate current.
the water evaporation tray. tray is faulty.
For 115 V refrigerators, the current should be approximately 0.43 A
to 0.55 A.
For 230 V refrigerators, the current should be approximately 0.21 A
to 0.35 A.
Humid air is entering the Confirm the refrigerator is level, and the doors are aligned, closing
chamber. tightly, and sealing correctly. Correct issues as necessary.

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Problem Possible Cause Action

There is excessive water in Humid air is entering the Confirm the refrigerator is level, and the doors are aligned, closing
the chamber. chamber. tightly, and sealing correctly. Correct issues as necessary.
Connection between the Confirm the connection is secure. Tighten the connection if
unit cooler and the drain necessary.
tube is loose.
Drain line is plugged. Confirm the drain tube is free of debris. Remove debris if necessary.
There is excessive humidity Humid air is entering the Confirm the refrigerator is level, and the doors are aligned, closing
on the doors. chamber. tightly, and sealing correctly. Correct issues as necessary.
Relative humidity around Confirm the refrigerator is placed properly. Refer to the refrigerator
the refrigerator is too high. operation manual.
Water leaks from the bottom Excessive water is found in Contact Helmer Technical Service to correct issues as necessary.
of the refrigerator. the evaporation tray inside
the refrigerator.

Horizon Series Information

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

14 Horizon Series Parts

Notes
• Before replacing parts, protect items in refrigerator from extended exposure to adverse temperature.
• Allow refrigerator temperature to stabilize at setpoint after replacing parts or after extended door opening.
• The display board is sensitive to static electricity and can be damaged by electrostatic discharge. Use proper ESD
precautions when handling the board.

D
A

B E
G

H
C

I
J
K

Horizon Series Information

F

Letter Description Part Number Volts Letter Description Part Number

A Door lock 220540 F Caster (swivel with brake) 220467
B Door lock key 220630 G Access Control keypad (optional) 800007-1
C Magnetic lock (right-hand solid door) 800140-1 H Control board assembly () 800006-1*
Magnetic lock (glass door) 800138-1 * = prior to serial # 2015494
** = serial #’s 2015494 and greater
D Temperature chart recorder (standard on blood 800025-1 120 800276-1**
bank models; optional on laboratory/pharmacy models)
800025-2 230
E Bezel with chart recorder (111 model) 800056-1 I Alarm key switch 120227
Bezel without chart recorder (111 model) 800055-1 J Alarm switch key 220519
Bezel with chart recorder (all models except 111) 800072-1 K Light switch 120202
Bezel without chart recorder (all models except 111) 800071-1

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

CAUTION
Disconnect refrigerator from power when removing and replacing LED lamps.

I
A
B J
C
K
D
E
H

F
G
L

Horizon Series Information

O P Q

Letter Description Model Part Number Letter Description Model Part Number Volts
A Door switch 120380 H LED lamp 800049-1
B Chart recorder probe 800024-1 I Upper hinge bracket 400376-2 (left)
C Primary monitor probe 800029-1 400376-1 (right)
D Probe bottle and glycerin kit 400922-1 J Hinge bearings 220375
E Full shelf (includes hardware) 111 400414-3 K Door gasket 111 321082-1
120/245 400414-1 Door gasket (all models except 111) 320726-1
125/256 400414-2 L Lower hinge cam (quantity 2) 320742-1
F Roll out basket assembly 111 400751-1 M Lower hinge bracket 400377-2 (left)
(includes 2 slides, and hardware)
120/245 400415-1 400377-1 (right)
125/256 400415-2 N Door stop 320763-1
G Drawer assembly (includes 2 slides, 111 400752-2 O Unit cooler assembly 111 800825-1 115
and hardware)
120/245 400370-3 111 800826-1 230
125/256 400370-4 Unit cooler assembly 120/125 800827-1 115
Not Half shelf (all models except 111; 400413-1 120/125 800828-1 230
shown includes hardware)

Bridge shelf 18” depth 400845-1 Unit cooler assembly 245 800829-1 115
Bridge shelf 24” depth 400845-2 245 800830-1 230
Slide assembly (includes 2 slides) 111 400753-1 P Unit cooler fan motor 800836-1 115
120/245 400714-1 800835-1 230
125/256 400714-2 Q Control probe 800028-1

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

CAUTION
• Disconnect the refrigerator from AC power before opening the electrical box.
• Do not remove the cover from the condensate evaporator tray.

Note
The control board is sensitive to static electricity and can be damaged by electrostatic discharge. Use proper ESD
precautions when handling the board.

A O
J
B I
K P
C

D
M
E

F N
G L

H Q
R

Horizon Series Information

Letter Description Part Number Volts Letter Description Part Number Volts Hz
A Alarm buzzer 120160 O Condenser fan motor 111 model 120451 120
B Chart recorder transformer (optional) - 120561 230
C Access Control power supply (optional) 800035-1 Condenser fan motor 120467 120
120 / 125 models
D Defrost timer (111 model) 800120-1 115 120471 230
Defrost timer (120, 125, 245 and 256 models) 800127-1* 115 Condenser fan motor 120469 120
* = prior to serial # 2004286 245 / 256 models
800120-1** 230 120473 230
** = serial #’s 2004286 and greater

E Temperature control transformer 800086-1 115 P Compressor 111 model 800005-1 120 60
800086-2 230 800005-2 230 50
F Compressor relay 120426 800005-3 230 60
G 12 V cabinet lighting power supply 120624 Compressor 800111-1 120 60
120 / 125 models
H Power line filter 120400 800111-2 230 50
I Remote alarm contacts - 800111-3 230 60
J Main power switch 120478 Compressor 800113-1*
245 /256 models 120 60
K Circuit breaker (single door) 120429 230 800113-5**
* = serial #’s 2000000 - 2002949
Circuit breaker (double door) 120428 230 ** = serial #’s 2002950 and greater
800113-2 230 50
L Back-up battery key switch (Access Control) 401220-1 800113-3 230 60
M Power cable (North American models) 120630 120 Q Monitoring system back-up battery 120399
120631 230 R Access Control Back-up battery 120628
Power cable (European models) 120156 230
N Condensate evaporator assembly 400791-1 115
111 models (includes condensate evaporator,
tray, and cover) 400791-2 230

Condensate evaporator assembly 400790-1 115

120, 125, 245, and 256 models (includes
condensate evaporator, tray, and cover) 800030-1* 230
* = serial #’s 2004286 and greater

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15 Schematics
15.1 HB Model; 11 Cubic Feet (Without Access Control)

(P)
INTERIOR LIGHT

(HE) AUDIBLE
ALARM
(O)
L2-3
Lighting Power Supply
(HG)
L1-3 LIGHT SWITCH
L1-4

-
+

12VAC
- L2-4

+
(HD)
ALARM KEY (HO) TEMP CONTROL XFMR,
No Access Control
SWITCH NO C NC

(HA) COM EXTERIOR

CONTROL/MONITOR BOARD NC ALARM
(HB)TEMPERATURE NO CONTACTS
CONTROL
PROBE CONTROL
RTD
+

MONITOR
RTD
DOOR

(HC) PRIMARY
L1-5
PROBE
BATT.

(J) COMPRESSOR
+

3
9V

7 L2-2

(M)
(K)
(CA) (HJ) MONITOR DOOR SWITCH

Horizon Series Information

CHART CONDENSING UNIT
BATTERY FAN MOTOR
RECORDER BACKUP

(CB)
-+
CHART
RECORDER 4 1
- L1-2
PROBE
4-32VDC

UNIT COOLER +
(CC) 9V 12VAC (F) 3 2
(L)
CHART COMPRESSOR
RECORDER CHART RECORDER XFMR SSR
L2-5
BATTERY (E)
BACKUP
UNIT COOLER
L1-6 L2-6
4 FAN

1 1
L1 OUT L2 OUT
2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
4 Control/Monitor XFMR 4 Control/Monitor XFMR

5 DOOR SWITCH 5 Unit Cooler Fan L1 IN GND L2 IN

6 CHART RECORDER XFMR 6 CHART RECORDER XFMR 2

7 7
(HJ)-LEFT Door
(HK)-RIGHT Heater 8 DOOR HEATER 8 DOOR HEATER
*Option (C)
9 9 MAIN POWER
L1-8 L2-8 SWITCH
10 10

8 11 12V DC POWER SUPPLY 11 12V DC POWER SUPPLY

(G) CONDENSATE 12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

EVAPORATOR CIRCUIT
L1 L2 BREAKER
TERMINAL TERMINAL
L1-12 L2-12
STRIP STRIP
GROUND TERMINAL
6 1 2 3 4 5 6 7 8 9 10
Power Line Filter

Unit Cooler

Door Heater
Compressor

Condensate Evaporator
Temp Control/Monitor PCB

(A)
POWER CORD

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.2 HB Model; 11 Cubic Feet (With Access Control)

5
N/L2

*OPTION
TO CHART L1
(AXa) Battery

MAGNET KEY RECORDER BYPASS ON

SWITCH
F4

L1-4
(AXe)
MONITOR (P)
- (AXd) L2-4 INTERIOR LIGHT
BATTERY
BACKUP Power Supply PCBA
12V *Access Control Option Only
(HE) AUDIBLE
+

ALARM
(O)
L2-3
Lighting Power Supply
(HG)
L1-3 LIGHT SWITCH
-
+

-
+

(HD)
ALARM KEY
SWITCH
NO C NC

(HA) COM EXTERIOR

CONTROL/MONITOR BOARD NC ALARM
(HB)TEMPERATURE NO CONTACTS
CONTROL
PROBE CONTROL
RTD
+

MONITOR
RTD
DOOR

(HC) PRIMARY
L1-5
PROBE
BATT.

(J) COMPRESSOR
+

Horizon Series Information

(HM)
Door Access Keypad 3
9V

*Option 7 L2-2

(M)
(K)
(CA) (HJ) MONITOR DOOR SWITCH
CHART CONDENSING UNIT
BATTERY FAN MOTOR
COM

RECORDER BACKUP
NO
NC
+
-

(CB)
-+
CHART
RECORDER 4 1
- L1-2
PROBE
4-32VDC

(AXb)
Door Lock +
Magnet FROM DC UNIT COOLER
(CC) 9V (F) 3 2
*Option Power Supply (L)
CHART COMPRESSOR
-

RECORDER SSR
L2-5
BATTERY
+

(E)
BACKUP
UNIT COOLER
4 FAN

1 1
L1 OUT L2 OUT
2 Compressor SSR #1 2 Compressor
(D)
3 3 RFI FILTER
4 Temp/Access Control PSU 4 Temp/Access Control PSU

5 DOOR SWITCH 5 Unit Cooler Fan L1 IN GND L2 IN

6 6 2
7 Defrost Timer 7 Defrost Timer
(HJ)-LEFT Door
(HK)-RIGHT Heater 8 DOOR HEATER 8 DOOR HEATER
*Option (C)
9 9 MAIN POWER
L1-8 L2-8 SWITCH
10 10

8 11 11

(G) CONDENSATE 12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

EVAPORATOR CIRCUIT
L1 L2 BREAKER
TERMINAL TERMINAL
L1-12 L2-12
STRIP STRIP
GROUND TERMINAL
6 1 2 3 4 5 6 7 8 9 10
Power Line Filter

Unit Cooler
DC Power Supply

Door Heater
Compressor

Condensate Evaporator
Temp Control/Monitor PCB

(A)
POWER CORD

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.3 HB Model; 20, 25, 45, 56 Cubic Feet (Without Access Control)

(P)
INTERIOR LIGHT

(HE) AUDIBLE
ALARM
(O) Double Door Only
L2-3
Lighting Power Supply *Option
(HG)
L1-3 LIGHT SWITCH
L1-4

-
+

12VAC
- L2-4

+
(HD)
ALARM KEY (HO) TEMP CONTROL XFMR,
No Access Control
SWITCH

NC C NO
(HA) COM EXTERIOR
CONTROL/MONITOR BOARD NC ALARM
(HB)TEMPERATURE NO CONTACTS
CONTROL
PROBE CONTROL
RTD +

-
L1-5
MONITOR
RTD
DOOR

(HC) PRIMARY
PROBE
(M)
BATT.

DOOR SWITCH (J) COMPRESSOR

+

(M) 3
9V

L2-2
DOOR SWITCH

(K)
(CA)
(M) CONDENSING UNIT
CHART
DOOR SWITCH FAN MOTOR
Pass Thru
RECORDER

(CB)
-+ (M)
CHART
DOOR SWITCH

Horizon Series Information

RECORDER 4 1
- L1-2
PROBE

4-32VDC
+
(CC) 9V 12VAC Snubber Circuit 3 2
(L)
CHART COMPRESSOR
RECORDER CHART RECORDER XFMR
(E) UNIT COOLER FANS
SSR
BATTERY
BACKUP L2-5
L1-6 L2-6

Double (F) UNIT COOLER

Door 4

(G) CONDENSATE
EVAPORATOR 1 1
L1 OUT L2 OUT
L1-12 L2-12 2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
6
4 Control/Monitor XFMR 4 Control/Monitor XFMR

(HK) L1-8 L1-9 (HK) 5 Door Switch 5 Unit Cooler Fan L1 IN GND L2 IN
Right Door Pass Thru
Heater Non-Control Side
6 CHART RECORDER XFMR 6 CHART RECORDER XFMR 2
*Option Heater 7 Defrost Timer 7 Defrost Timer
*Option
Right / Non-Control Side Right / Non-Control Side
8 8
Door Heater Door Heater
(C)
Left / Non-Control Side Left / Non-Control Side
7 8 9
Door Heater
9
Door Heater MAIN POWER
Left / Control Side Door Left / Control Side Door SWITCH
10 10
Heater Heater
L2-8 L2-9 11 Right / Control Side Door Heater 11 Right / Control Side Door Heater

12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

L1-10 L1-11 (HJ) CIRCUIT
L1 L2
Pass Thru BREAKER
TERMINAL TERMINAL
Control Side STRIP
Heater STRIP
(HJ)
Left Door *Option GROUND TERMINAL
Heater 1 2 3 4 5 6 7 8 9 10
*Option (A)
Power Line Filter

Unit Cooler

Door Heater
Door Heater

Door Heater
Door Heater
Compressor

Condensate Evaporator

9 10
POWER CORD

L2-10 L2-11

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

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 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.4 HB Model; 20, 25, 45, 56 Cubic Feet (With Access Control)

5
N/L2

*OPTION
TO CHART L1
(AXa) Battery
RECORDER
MAGNET KEY BYPASS ON

SWITCH
F4

L1-4
(P)
- (AXd) L2-4 INTERIOR LIGHT
(AXe)
MONITOR12V Power Supply PCBA
BATTERY *Access Control Option Only
(HE) AUDIBLE
+

BACKUP
ALARM
(O) Double Door Only
L2-3
Lighting Power Supply *Option
(HG)
L1-3 LIGHT SWITCH
-
+

-
+

(HD)
ALARM KEY
SWITCH
NC C NO

(HA) COM EXTERIOR

CONTROL/MONITOR BOARD NC ALARM
(HB)TEMPERATURE NO CONTACTS
CONTROL
PROBE CONTROL
RTD
+

-
L1-5
MONITOR
RTD
DOOR

(HC) PRIMARY
PROBE
(M)
BATT.

DOOR SWITCH

Horizon Series Information

(J) COMPRESSOR
+

-
(HM)
Door Access Keypad (M) 3
9V

L2-2
*Option DOOR SWITCH

(K)
(CA)
(M) CONDENSING UNIT
CHART
DOOR SWITCH FAN MOTOR
Pass Thru
COM

RECORDER
NO
NC
+
-

(CB)
-+ (M)
CHART
RECORDER DOOR SWITCH 4 1
- L1-2
PROBE
4-32VDC

(AXb)
Door Lock
FROM DC +
Magnet 9V 2
(CC) Power Supply Snubber Circuit 3
*Option (L)
CHART COMPRESSOR
(E) UNIT COOLER FANS
-

RECORDER SSR
BATTERY
+

BACKUP L2-5
-
+

*Double Door Only (F) UNIT COOLER

Double
Door 4

(G) CONDENSATE
EVAPORATOR 1 1
L1 OUT L2 OUT
L1-12 L2-12 2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
6 TEMP/ACCESS CONTROL TEMP/ACCESS CONTROL
4 4
PSU PSU
(HK) L1-8 L1-9 (HK) 5 Door Switch 5 Unit Cooler Fan L1 IN GND L2 IN
Right Door Pass Thru
Heater Non-Control Side
6 6 2
*Option Heater 7 Defrost Timer 7 Defrost Timer
*Option
Right / Non-Control Side Right / Non-Control Side
8 8
Door Heater Door Heater
(C)
Left / Non-Control Side Left / Non-Control Side
7 8 9
Door Heater
9
Door Heater MAIN POWER
Left / Control Side Door Left / Control Side Door SWITCH
10 10
Heater Heater
L2-8 L2-9 11 Right / Control Side Door Heater 11 Right / Control Side Door Heater

12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

L1-10 L1-11 (HJ) CIRCUIT
L1 L2
Pass Thru BREAKER
TERMINAL TERMINAL
Control Side STRIP
Heater STRIP
(HJ)
Left Door *Option GROUND TERMINAL
Heater 1 2 3 4 5 6 7 8 9 10
*Option (A)
Power Line Filter

Unit Cooler
Power Supply PCB

Door Heater
Door Heater

Door Heater
Door Heater
Compressor

Condensate Evaporator

9 10
POWER CORD

L2-10 L2-11

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

360127-D/F 65
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.5 HLR and HPR Models; 11 Cubic Feet (Without Access Control)

(P)
INTERIOR LIGHT

(O)
(HE) AUDIBLE
L2-3
Lighting Power Supply
ALARM (HG)
L1-3 LIGHT SWITCH

L1-4

-
+

12VAC
- L2-4 L2-7

+
L1-7
(HD) L1-5
ALARM KEY (HO) TEMP CONTROL XFMR,
No Access Control 230V~ 115V~
SWITCH
NO C NC

(HA) COM
6 5 4 3 2 1 DEFROST LED
EXTERIOR
CONTROL/MONITOR BOARD NC ALARM
(HB)TEMPERATURE NO CONTACTS (HF)
1
ON TIME 2
CONTROL OFF TIME3
DEFROST TIMER 4
PROBE CONTROL
RTD HLR/HPR= OFF

OFF
+

ON
BYPASS SWITCH
-
7 8 DEFROST
INITIATE

MONITOR
RTD
DOOR

(HC) PRIMARY
PROBE
BATT.

(J) COMPRESSOR
+

3
9V

7 L2-2

(M)
(K)
(CA)

Horizon Series Information

(HJ) MONITOR DOOR SWITCH
CHART CONDENSING UNIT
BATTERY FAN MOTOR
RECORDER BACKUP

(CB)
-+
CHART
RECORDER 4 1
- L1-2
PROBE
4-32VDC

UNIT COOLER +
(CC) 9V 12VAC (F) 3 2
(L)
CHART COMPRESSOR
RECORDER CHART RECORDER XFMR SSR
L2-5
BATTERY (E)
BACKUP
UNIT COOLER
L1-6 L2-6
4 FAN

1 1
L1 OUT L2 OUT
2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
4 Control/Monitor XFMR 4 Control/Monitor XFMR

5 Unit Cooler Fan (Defrost Mode) 5 Unit Cooler Fan L1 IN GND L2 IN

6 CHART RECORDER XFMR 6 CHART RECORDER XFMR 2

7 7
(HJ)-LEFT Door
(HK)-RIGHT Heater 8 DOOR HEATER 8 DOOR HEATER
*Option (C)
9 9 MAIN POWER
L1-8 L2-8 SWITCH
10 10

8 11 12V DC POWER SUPPLY 11 12V DC POWER SUPPLY

(G) CONDENSATE 12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

EVAPORATOR CIRCUIT
L1 L2 BREAKER
TERMINAL TERMINAL
L1-12 L2-12
STRIP STRIP
GROUND TERMINAL
6 1 2 3 4 5 6 7 8 9 10
Power Line Filter

Unit Cooler

Door Heater
Compressor

Condensate Evaporator
Temp Control/Monitor PCB

(A)
POWER CORD

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

360127-D/F 66
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.6 HLR and HPR Models; 11 Cubic Feet (With Access Control)

5
N/L2

*OPTION
TO CHART L1
(AXa) Battery

MAGNET KEY RECORDER BYPASS ON

SWITCH
F4

L1-4 (P)
(AXe) INTERIOR LIGHT
MONITOR
BATTERY - (AXd) L2-4
BACKUP Power Supply PCBA
12V *Access Control Option Only
(HE)AUDIBLE
+

ALARM (O)
L2-3
Lighting Power Supply
(HG)
L1-3 LIGHT SWITCH
-
+

- L2-7
L1-7
L1-5
+

(HD)
ALARM KEY 230V~ 115V~
SWITCH
NO C NC

(HA) COM
6 5 4 3 2 1 DEFROST LED
EXTERIOR
CONTROL/MONITOR BOARD NC ALARM
(HB)TEMPERATURE NO CONTACTS (HF)
1
ON TIME
2
CONTROL 3
DEFROST TIMER OFF TIME
4
PROBE CONTROL
RTD
+

HLR/HPR= OFF

OFF

ON
BYPASS SWITCH
-
7 8 DEFROST
INITIATE

MONITOR
RTD
BATT. DOOR

(HC)PRIMARY
PROBE

(J)COMPRESSOR
+

Horizon Series Information

(HM)
Door Access Keypad 3
9V

*Option 7 L2-2

(M)
(K)
(CA) (HJ)MONITOR DOOR SWITCH
CHART CONDENSING UNIT
BATTERY FAN MOTOR
RECORDER
COM

BACKUP
NC
NO
-
+

(CB)
-+
CHART
RECORDER 4 1
- L1-2
PROBE
4-32VDC

(AXb)
Door Lock +
Magnet FROM DC UNIT COOLER
(CC) 9V Power Supply (F) 3 2
*Option (L)
CHART COMPRESSOR
-

RECORDER SSR
L2-5
BATTERY
+

(E)
BACKUP
UNIT COOLER
4 FAN

1 1
L1 OUT L2 OUT
2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
4 Temp/Access Control PSU 4 Temp/Access Control PSU

5 Unit Cooler Fan (Defrost Mode) 5 Unit Cooler Fan L1 IN GND L2 IN

6 6 2
7 Defrost Timer 7 Defrost Timer
(HJ)-LEFTDoor
Heater
(HK)-RIGHT 8 DOOR HEATER 8 DOOR HEATER
*Option (C)
9 9 MAIN POWER
L1-8 L2-8 SWITCH
10 10

8 11 11

(G)CONDENSATE 12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

EVAPORATOR CIRCUIT
L1 L2 BREAKER
TERMINAL TERMINAL
L1-12 L2-12
STRIP STRIP
GROUND TERMINAL
6 1 2 3 4 5 6 7 8 9 10
Power Line Filter

Unit Cooler
DC Power Supply

Door Heater
Compressor

Condensate Evaporator
Temp Control/Monitor PCB

(A)
POWER CORD

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

360127-D/F 67
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.7 HLR and HPR Models; 20, 25, 45, 56 Cubic Feet (Without Access Control)

(P)
INTERIOR LIGHT

(HE) AUDIBLE
ALARM
(O) Double Door Only
L2-3
Lighting Power Supply *Option
(HG)
L1-3 LIGHT SWITCH
L1-4

-
+

12VAC
- L2-4

+
(HD)
ALARM KEY (HO) TEMP CONTROL XFMR,
No Access Control
SWITCH

NC C NO
L1-7 L2-7
(HA) L1-5
COM EXTERIOR
CONTROL/MONITOR BOARD NC ALARM 230V~ 115V~
(HB)TEMPERATURE NO CONTACTS 6 5 4 3 2 1 DEFROST LED
CONTROL
PROBE CONTROL 1
(HF) ON TIME 2
RTD + OFF TIME3
DEFROST TIMER 4

- HLR/HPR= OFF

OFF

ON
BYPASS SWITCH

MONITOR
RTD 7 8 DEFROST
DOOR

INITIATE
(HC) PRIMARY
PROBE
(M)
BATT.

DOOR SWITCH (J) COMPRESSOR

+

(M) 3
9V

L2-2
DOOR SWITCH

(K)
(CA)
(M) CONDENSING UNIT
CHART
DOOR SWITCH FAN MOTOR
RECORDER Pass Thru

(CB)
-+ (M)
CHART

Horizon Series Information

RECORDER DOOR SWITCH 4 1
- L1-2
PROBE

4-32VDC
+
(CC) 9V 12VAC Snubber Circuit 3 2
(L)
CHART COMPRESSOR
RECORDER CHART RECORDER XFMR
(E) UNIT COOLER FANS
SSR
BATTERY
BACKUP L2-5
L1-6 L2-6

Double (F) UNIT COOLER

Door 4

(G) CONDENSATE
EVAPORATOR 1 1
L1 OUT L2 OUT
L1-12 L2-12 2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
6
4 Control/Monitor XFMR 4 Control/Monitor XFMR

(HK) L1-8 L1-9 (HK) 5 Defrost Timer 5 Unit Cooler Fan L1 IN GND L2 IN
Right Door Pass Thru
Heater Non-Control Side
6 CHART RECORDER XFMR 6 CHART RECORDER XFMR 2
*Option Heater 7 Defrost Timer 7 Defrost Timer
*Option
Right / Non-Control Side Right / Non-Control Side
8 8
Door Heater Door Heater
(C)
Left / Non-Control Side Left / Non-Control Side
7 8 9
Door Heater
9
Door Heater MAIN POWER
Left / Control Side Door Left / Control Side Door SWITCH
10 10
Heater Heater
L2-8 L2-9 11 Right / Control Side Door Heater 11 Right / Control Side Door Heater

12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

L1-10 L1-11 (HJ) CIRCUIT
L1 L2
Pass Thru BREAKER
TERMINAL TERMINAL
Control Side STRIP
Heater STRIP
(HJ)
Left Door *Option GROUND TERMINAL
Heater 1 2 3 4 5 6 7 8 9 10
*Option (A)
Power Line Filter

Unit Cooler

Door Heater
Door Heater

Door Heater
Door Heater
Compressor

Condensate Evaporator

9 10
POWER CORD

L2-10 L2-11

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

360127-D/F 68
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

15.8 HLR and HPR Models; 20, 25, 45, 56 Cubic Feet (With Access Control)

5
N/L2

*OPTION
TO CHART L1
(AXa) Battery
RECORDER
MAGNET KEY BYPASS ON

SWITCH
F4

L1-4
(P)
- (AXd) L2-4 INTERIOR LIGHT
(AXe)
MONITOR12V Power Supply PCBA
BATTERY *Access Control Option Only
(HE)AUDIBLE
+

BACKUP
ALARM
(O) Double Door Only
L2-3
Lighting Power Supply *Option
(HG)
L1-3 LIGHT SWITCH
-
+

-
+

(HD)
ALARM KEY
SWITCH
NC C NO

L1-7 L2-7
(HA) L1-5
COM EXTERIOR
CONTROL/MONITOR BOARD NC ALARM 230V~ 115V~
(HB)TEMPERATURE CONTACTS
NO 6 5 4 3 2 1 DEFROST LED
CONTROL
PROBE CONTROL 1
(HF) ON TIME
2
RTD
+

3
DEFROST TIMER OFF TIME
4

- HLR/HPR= OFF

OFF

ON
BYPASS SWITCH

MONITOR
RTD 7 8 DEFROST
BATT. DOOR

INITIATE
(HC)PRIMARY
PROBE
(M)
DOOR SWITCH (J)COMPRESSOR
+

-
(HM)

Horizon Series Information

Door Access Keypad (M) 3
9V

L2-2
*Option DOOR SWITCH

(K)
(CA)
Pass Thru

(M) CONDENSING UNIT

CHART
DOOR SWITCH FAN MOTOR
RECORDER
COM
NC
NO
-
+

(CB)
-+ (M)
CHART
RECORDER DOOR SWITCH 4 1
- L1-2
PROBE
4-32VDC

(AXb)
Door Lock
FROM DC +
Magnet 9V 2
(CC) Power Supply Snubber Circuit 3
*Option (L)
CHART COMPRESSOR
(E)UNIT COOLER FANS
-

RECORDER SSR
BATTERY
+

BACKUP
-

L2-5
+

*Double Door Only (F)UNIT COOLER

Double
Door 4

(G)CONDENSATE
EVAPORATOR 1 1
L1 OUT L2 OUT
L1-12 L2-12 2 Compressor SSR #1 2 Compressor
(D)
3 Lighting Power Supply 3 Lighting Power Supply RFI FILTER
6 TEMP/ACCESS CONTROL TEMP/ACCESS CONTROL
4 4
PSU PSU
(HK) L1-8 L1-9 (HK) 5 Defrost Timer 5 Unit Cooler Fan L1 IN GND L2 IN
Right Door Pass Thru
Heater Non-Control Side
6 6 2
*Option Heater 7 Defrost Timer 7 Defrost Timer
*Option
Right / Non-Control Side Right / Non-Control Side
8 8
Door Heater Door Heater
(C)
Left / Non-Control Side Left / Non-Control Side
7 8 9
Door Heater
9
Door Heater MAIN POWER
Left / Control Side Door Left / Control Side Door SWITCH
10 10
Heater Heater
L2-8 L2-9 11 Right / Control Side Door Heater 11 Right / Control Side Door Heater

12 CONDENSATE EVAPORATOR 12 CONDENSATE EVAPORATOR (B)

L1-10 L1-11 (HJ) CIRCUIT
L1 L2
Pass Thru BREAKER
TERMINAL TERMINAL
Control Side STRIP
Heater STRIP
(HJ)
Left Door *Option GROUND TERMINAL
Heater 1 2 3 4 5 6 7 8 9 10
*Option (A)
Power Line Filter

Unit Cooler
Power Supply PCB

Door Heater
Door Heater

Door Heater
Door Heater
Compressor

Condensate Evaporator

9 10
POWER CORD

L2-10 L2-11

MAIN POWER
115V~ / 60 Hz
230V~ / 50 Hz
230V~ / 60 Hz

360127-D/F 69
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Appendix A: Compliance
Regulatory Compliance
This device complies with the requirements of directive 93/42/EEC concerning
Medical Devices, as amended by 2007/47/EC. 0086
Sound level is less than 70 dB(A).

Emergo Europe
EC REP Molenstraat 15
2513 BH
The Hague, Netherlands

WEEE Compliance
The WEEE (waste electrical and electronic equipment) symbol (right) indicates
compliance with European Union Directive WEEE 2002/96/EC and
applicable provisions. The directive sets requirements for labeling and
disposal of certain products in affected countries.
When disposing of this product in countries affected by this directive:
♦♦ Do not dispose of this product as unsorted municipal waste.
♦♦ Collect this product separately.
♦♦ Use collection and return systems available locally.
For more information on the return, recovery, or recycling of this product, contact your local distributor.

360127-D/F 70
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Appendix B: Warranty
Rel.i™ Product Warranty USA and Canada
For technical service needs, please contact Helmer at 800-743-5637 or www.helmerinc.com. Have the model and serial number
available when calling.
Rapid Resolution
When a warranty issue arises it is our desire to respond quickly and appropriately. The service department at Helmer is there
for you. Helmer will oversee the handling of your warranty service from start to finish. Therefore, Helmer must give advance
authorization for all service calls and/or parts needs relating to a warranty issue. Any repeat service calls must also be authorized
as well. This allows for proper diagnosis and action. Helmer will not be responsible for charges incurred for service calls made by
third parties prior to authorization from Helmer. Helmer retains the right to replace any product in lieu of servicing it in the field.
Compressor
For the warranty period listed below, Helmer will supply the refrigeration compressor, if it is determined to be defective, at no
charge, including freight. Helmer will not be liable for installation, refrigerant, or miscellaneous charges required to install the
compressor beyond the first year of the warranty period.
♦♦ i.Series model compressor warranty period is seven (7) years.
♦♦ Horizon Series model compressor warranty period is five (5) years.
Parts
For a period of two (2) years, Helmer will supply at no charge, including freight, any part that fails due to defects in material or
workmanship under normal use, with the exception of expendable items. Expendable items such as glass, filters, light bulbs,
and door gaskets are excluded from this warranty coverage. Inspection of defective parts by Helmer will be final in determining
warranty status. Warranty procedures must be followed in all events.
Labor
For a period of one (1) year, Helmer will cover repair labor costs (including travel) and the cost of refrigerant and supplies
necessary to perform authorized repairs. Repair service must be performed by an authorized Helmer service agency following
the authorization process detailed above. Alternatively, your facility’s staff may work with a Helmer technician to make repairs.
Labor costs for repairs made by unauthorized service personnel, or without the assistance of a Helmer technician, will be the
responsibility of the end user.
Additional Warranty Information
The time periods set forth above begin two (2) weeks after the original date of shipment from Helmer. Warranty procedures set
forth above must be followed in all events.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THIS WARRANTY
IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE SHALL APPLY.
THE LIABILITY, IF ANY, OF HELMER FOR DIRECT DAMAGES WHETHER ARISING FROM A BREACH OF ANY SALES
AGREEMENT, BREACH OF WARRANTY, NEGLIGENCE, OR INDEMNITY, STRICT LIABILITY OR OTHER TORT, OR
OTHERWISE WITH RESPECT TO THE GOODS OR ANY SERVICES IS LIMITED TO AN AMOUNT NOT TO EXCEED THE
PRICE OF THE PARTICULAR GOODS OR SERVICES GIVING RISE TO THE LIABILITY. IN NO EVENT SHALL HELMER BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION
DAMAGES RELATED TO LOST REVENUES OR PROFITS, OR LOSS OF PRODUCTS.
This warranty does not cover damages caused in transit, during installation by accident, misuse, fire, flood, or acts of God. Further,
this warranty will not be valid if Helmer determines that the failure was caused by a lack of performing recommended equipment
maintenance (per Helmer manual) or by using the product in a manner other than for its intended use. Installation and calibration
are not covered under this warranty agreement.
Outside of USA and Canada
Consult your local distributor for warranty information.

END OF MANUAL

360127-D/F 71
 Helmer Scientific i.Series® and Horizon Series™ Refrigerator - Upright Service and Maintenance Manual

Notes

360127-D/F 72
Helmer Scientific
14400 Bergen Boulevard, Noblesville, IN 46060 USA

Copyright © 2016 Helmer, Inc. 360127-D/F