BSC6900 Log Operation and Collection Methods - 20110628
BSC6900 Log Operation and Collection Methods - 20110628
If no value is assigned to the BACKUPPATH parameter, the path information about the backup file that
is saved automatically will be displayed after a command is executed successfully.
Also, you can run the LST OMUAREA command to query the current working area. The default path
of a backup DB file is as follows (the path differs in different working areas):
ftp:\\xx.xxx.xxx.xxx\bam\ version_a(version_b)\data\backup\
If no value is assigned to the FILENAME parameter, the structure of the default value is BKPDB +
VERSION + TIME.bak, for example, BKPDB_V900R012C01SPC300_20100824164836.bak.
After the preceding operation, the system starts backing up. If a "Backup OMU database
succeed!" message is displayed, it indicates that the backing up is successful and data is
backed up on the OMU.
Version_a in the path is only an example. In actual situation, you need to run the LST OMUAREA
command to check whether the current working area is Version_a or Version_b.
Onsite engineers can obtain the collected OMU logs from the COLLOGINFO folder
according to the preceding method.
If operation logs are required, send only the file in the OPT-LOG folder to the staff of the
R&D Department.
If alarm logs are required, send only the file in the ALM-LOG folder to the staff of the R&D
Department.
You can also run the LST LOGRSTINFO command to query the specific path of logs that
are saved this time.
1.4.2 Procedure
1. To collect alarm information, run the following command:
COL LOG: LOGTYPE=HISTORY_ALARM-1&HISTORY_FAULT-
1&ALM_SYSTEM_CFG-1;
After the command is executed, alarm information is saved to the directory: ftp:\\
XX.XXX.XXX.XXX\bam\version_Y\ftp\COLLOGINFO\LM-LOG. To obtain alarm
information, enter the OMU directory through FTP or File Manager on the LMT.
Run the LST OMUAREA command to check whether the current working area is Version_a
or Version_b and fill out the blue part according to the queried result.
1.5.2 Procedure
To collect operation logs, run the following command:
COL LOG: LOGTYPE=OPT_LOG-1;
After the command is executed, operation logs are saved to the folder: ftp:\\
XX.XXX.XXX.XXX\bam\version_Y\ftp\COLLOGINFO\ OPT-LOG. To obtain the operation
logs, enter the OMU directory through FTP or File Manager on the LMT.
Run the LST OMUAREA command to check whether the current working area is Version_a
or Version_b and fill out the blue part according to the queried result.
1.6.2 Procedure
1. To collect the configuration script, run the following command:
COL LOG: LOGTYPE=BSC_CFG_MML-1;
After the command is executed, the configuration script is saved to the folder: ftp:\\
XX.XXX.XXX.XXX\bam\version_Y\ftp\COLLOGINFO\CFG-LOG\ExportCfgmml. To
obtain the configuration script, enter the OMU directory through FTP or File Manager on the
LMT.
Run the LST OMUAREA command to check whether the current working area is Version_a
or Version_b and fill out the blue part according to the queried result.
2. To obtain the internal configuration script, run the following command:
EXP INNERCFGMML:;
After the command is executed, the internal configuration script is saved to the folder: ftp:\\
XX.XXX.XXX.XXX\bam\version_Y\ftp\export_cfgmml. To obtain the internal configuration
script, enter the OMU directory through FTP or File Manager on the LMT.
Run the LST OMUAREA command to check whether the current working area is Version_a
or Version_b and fill out the blue part according to the queried result. The exported
configuration script’s default filename is CFGMML-RNCID-YYYYMMDDHHmmSS.txt
1.7.2 Procedure
1. Last words:
COL LOG: LOGTYPE=LAST_WORD-1;
Go to the following path through FTP to obtain the required last words:
ftp:\\xx.xxx.xxx.xxx\bam\common\fam\ fad20100830121428.zip
Log in to the BAM through the telnet to obtain the last words.
The last words are saved in the directory \mbsc\bam\common\fam\ fad20100830121428.zip.
2. FAM Log:
COL FAMLOG: SRN=x, TP=NORMAL;
Go to the following path through FTP to obtain the FAM log file:
ftp:\\xx.xxx.xxx.xxx\bam\common\fam\famlog\
Log in to the BAM through the telnet to obtain the log file.
The file is saved in the directory \mbsc\bam\common\fam\famlog.
The format of a FAM log file is as follows:
BSC1000_00Log20100830141655_20100830143328.log.zip
"BSC1000" indicates an RNC ID and "00" indicates a subrack number.
"20100830141655_20100830143328" indicates the time when a file recording task is started
and ended. The format of a starting or ending time is year-month-day-hour-minute-second.
NOTE
Select a log file of the subrack where the fault occurs, and the time when the file is recorded must cover
the time when the fault occurs.
1.8.2 Procedure
1. Collection methods for V911
Method 1:
ftp:// xx.xxx.xxx.xxx /bam/common/fam/famlogfmt/
Method 2:
Log in to the BAM remotely and then access the \\mbsc\bam\common\fam\famlogfmt
installation directory.
The prefix of the file name is UCHR or DEBG.
2. Collection methods for V912 or a later version
Method 1:
ftp://xx.xxx.xxx.xxx//bam/common/fam/famlogfmt/
Method 2:
Log in to the BAM remotely.
Installation directory: \\mbsc\bam\common\fam\famlogfmt
The prefix of the file name is CHR, PCHR, CALLFAULT, or DEBG.
The format of a log is as follows:
BSC1000_[XXXX]00Log20100829103008_20100830000047.log.zip
The parameter BSC1000 indicates an RNC ID. The parameter
20100829103008_20100830000047 indicates the time when a file recording task is started
and ended. The format of a start or end time is year-month-day-hour-minute-second.
The method of getting the CHR&PCHR&DEBUG&CALLFAULT file:
Choose WebLMT > File Manager to open the WebLMT File Manager window, find the
famlogfmt directory below, and download the CHR&PCHR& DEBUG&CALLFAULT file to
local directory.
To provide CHRs, debug logs, and text logs in a quick and effective manner, the onsite engineers should
know the specific occurrence time of the fault and the faulty subrack No., and then obtain the useful logs
according to the occurrence time and faulty subrack No. Thus, the size of the file can be minimized,
reducing the delay of file transmission.
Screen Shot or Video of the Fault: Providing the fault description in full-screen shots. It is
highly recommended that technical personnel record the fault in video using the following
tool: Unzip the file, and run Screen2Exe.exe.
Time: Recording the local time when the fault occurs. It is highly recommended that technical
personnel record the specific time when the fault is detected and how long it lasts.
Recurring Fault or Not: If this fault will not recur, collect all the following information.
Abnormal PC environment info: Record the info using the following tool: Unzip the file, and
run start.bat, feedback the screen shot of the check result.
Host Boards Logs on the Web LMT: Retrieve this log from C:\Web LMT\trace\tracefile
(Close all the WebLMT windows before copy or compress the directory to avoid the file
access conflict.)
OMU Log on the Web LMT: Retrieve all the files named WebLMT such as weblmt.out and
weblmt.log from the OMU directory mbsc\bam\version_a\log or mbsc\bam\version_Y\log.
Run the LST OMUAREA command to check whether the current working area is Version_a
or Version_b and fill out the blue part according to the queried result.
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace.
3. only choice the correct control subsystem of SCTP (setp1 result), and Trace Type is selected
SCTP.
4. Fill in correct the SCTP link number, SCTP Message reserve the default list and add to select
the "flowstat" "flowtrace".
2. Trace Type is selected M3UA, Active CPUS Subsystem reserve Select ALL
3. Fill in the correct M3UA link set index and link ID (fault link info from Alarm log or from
the configuration of fault node)
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace.
3. only choice the correct control subsystem of SCTP (setp1 result), and Trace Type is selected
SCTP and M3UA.
4. Fill in correct the SCTP link number, SCTP Message reserve the default list and add to select
the "flowstat" "flowtrace".
5. Fill in the correct M3UA link set index and link ID (fault link info from Alarm log or from
the configuration of fault node)
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace
3. only choice the correct control subsystem of SAAL LNK (setp1 result), and Trace Type is
selected SAAL:
4. Fill in correct the SAAL link number, Trace Object reserve the default list and add to select
the "flowstat" "flowtrace".
2. Trace Type is selected MTP3, Active CPUS Subsystem reserve Select ALL
3. Fill in the correct MTP3 link set index and link ID (fault link info from Alarm log or from the
configuration of fault node)
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace
3. only choice the correct control subsystem of SAAL LNK(setp1 result), and Trace Type is
selected SAAL and MTP3
4. Fill in correct the SAAL link number, Trace Object reserve the default list and add to select
the "flowstat" "flowtrace".
5. Fill in the correct MTP3 link set index and link ID (fault link info from Alarm log or from the
configuration of fault node)
2. Trace Type is selected QAAL2, Active CPUS Subsystem reserve Select ALL
3. Select trace QAAL2 according to ANI or DPC, fill in the correct ADJNODE ID or DPC
Index (from Alarm log or from the configuration of fault node)
2. DPC Trace Type is selected Specified DPC, fill in the correct DPC; Trace Type is selected
SCCP; Active CPUS Subsystem reserve Select ALL
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace.
3. only choice the correct control subsystem of SCTP (setp1 result), and Trace Type is selected
SCTP.
4. Fill in correct the SCTP link number, SCTP Message reserve the default list and add to select
the "flowstat" "flowtrace".
2. Trace Type is selected M3UA; Active CPUS Subsystem reserve Select ALL
3. Fill in the correct M3UA link set index and link ID (fault link info from Alarm log or from
the configuration of fault node)
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace.
3. only choice the correct control subsystem of SCTP (setp1 result), and Trace Type is selected
SCTP and M3UA
4. Fill in correct the SCTP link number, SCTP Message reserve the default list and add to select
the "flowstat" "flowtrace".
5. Fill in the correct M3UA link set index and link ID (fault link info from Alarm log or from
the configuration of fault node)
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace
3. only choice the correct control subsystem of SAAL LNK(setp1 result), and Trace Type is
selected SAAL:
4. Fill in correct the SAAL link number, Trace Object reserve the default list and add to select
the "flowstat" "flowtrace".
2. Trace Type is selected MTP3, Active CPUS Subsystem reserve Select ALL
3. Fill in the correct MTP3 link set index and link ID (fault link info from Alarm log or from the
configuration of fault node)
2. Open the WEBLMT > TRACE > UMTS Services > IU Interface Trace
3. only choice the correct control subsystem of SAAL LNK(setp1 result), and Trace Type is
selected SAAL and MTP3
4. Fill in correct the SAAL link number, Trace Object reserve the default list and add to select
the "flowstat" "flowtrace".
5. Fill in the correct MTP3 link set index and link ID (fault link info from Alarm log or from the
configuration of fault node)
2. Trace Type is selected QAAL2, Active CPUS Subsystem reserve Select ALL
3. Select trace QAAL2 according to ANI or DPC, fill in the correct ADJNODE ID or DPC
Index (from Alarm log or from the configuration of fault node)
2. DPC Trace Type is selected Specified DPC, fill in the correct DPC; Trace Type is selected
SCCP; Active CPUS Subsystem reserve Select ALL
2. Open the WEBLMT > TRACE > UMTS Services > IUB Interface Trace.
3. only choice the correct control subsystem of SCTP (setp1 result), and Trace Type is selected
SCTP.
4. Fill in correct the SCTP link number, SCTP Message reserve the default list and add to select
the "flowstat" "flowtrace".
2. Open the WEBLMT > TRACE > UMTS Services > IUB Interface Trace
3. only choice the correct control subsystem of SAAL LNK (setp1 result), and Trace Type is
selected SAAL:
The trace file name can be modified, for example, when we trace SAAL, we can add SAAL
link number to the file name.
4. Fill in correct the SAAL link number, Trace Object reserve the default list and add to select
the "flowstat" "flowtrace".
2. Trace Type is selected QAAL2, Active CPUS Subsystem reserve Select ALL
3. QAAL2 Trace Type is selected Specified NodeB; fill in the correct NODEB ID (from Alarm
log or from the configuration of fault node)
Transparent messages vary, depending on the version and scenario. Without permission, the onsite
engineers must not send transparent messages. Incorrect transparent messages may cause serious faults,
such as board resetting.
This document provides the operation procedure for sending transparent messages but spares the
description of transparent messages for each specific scenario.
1.14.2 Procedure
Prerequisite: You have successfully logged in to the Web LMT client.
1. Close the Device Maintenance tab.
2. Enable the internal adjusting mode. Setting Method refer to the hyperlink Internal Trace
Setting.
3. Click Device Maintenance and then click Test in the folded options.
If there is not Test Tab, please go back to last step, Internal Trace Setting.
The binary command must undergo strict review by the R&D engineers. Incorrect input may result in
serious negative impact.
5. View and save the execution result in the Text File window.
If the Message Setting option is not available, you have to re-set the function of internal trace.
3. Open the UE Trace and select the Debug Mode check box.
b. V912
c. V913
If the path for saving CDT data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
3. Open the UE Trace and select the Debug Mode check box. In this way, you can trace the
internal printed information.
If the path for saving CDT data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
3. Open the UE Trace and select the Debug Mode check box.
b. V912
c. V913
If the path for saving CDT data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
3. Open the UE Trace and select the Debug Mode check box.
4. Set the parameters related to L2 statistics, SRB datagram report, and TRB datagram report.
a. V911
b. V912
c. V913
If the path for saving CDT data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the path for saving CDT data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
In the DRD scenario, when tracing the IOS of cell F2, you need also to set cell F1.
If the Message Setting option is not available, you have to re-set the function of internal trace.
b. V912
c. V913
If the path for saving IOS data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
If the path for saving IOS data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
b. V912
c. V913
If the path for saving IOS data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
4. Set the parameters related to L2 statistics, SRB datagram report, and TRB datagram report.
a. V911
b. V912
c. V913
If the path for saving IOS data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the path for saving IOS data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
If the Message Setting option is not available, you have to re-set the function of internal trace.
V913
If the path for saving cell data has not been changed, the default path is as follows:
C:\Web LMT\output\MBSC\trace\tmfFile
1.18.2 Procedure
The following section takes tracing of IOS messages as an example.
1. Set a timing trace task and apply the settings to create it.
3. Manage trace tasks including querying, deleting, stopping, and resuming a task.
Setting Method 2:
Modification the file at OMU side, available for all visitors. Have to recover the setting when
unnecessary. It is complicated to operate. (This method is applicable to all versions.)
Setting Method 1
Condition: Log in the WebLMT successfully
1. Close the Device Maintenance, Trace and Monitor.
2. Open the internal debug mode.
Method:
Open About page. Click LOGO first, then click the word by following the sequence 3-1-4-2
below, and finally click the logo.