Bu2 - Lecture 9 - Introduction To Communication System-2
Bu2 - Lecture 9 - Introduction To Communication System-2
3 UTILITIES 2
ELECTRONICS
Lecture 3
INTRODUCTION TO
COMMUNICATION SYSTEMS
◦ As efficiently aspossible
◦ With as much fidelity /reliability aspossible
◦ As securely as possible
COMMUNICATION SYSTEM
Communication Systems became essential, and
gained an important position in our lives, we can
touch its effect in every aspects of life.
◦ Advantages
It Bring quick Feedback
In a face-to-face conversation, by reading facial expression and
body language once can guess whether he/she should trust
what’s being said or not.
◦ Disadvantages
In a face-to-face discussion, user is unable to deeply think
about what he is delivering, so this can be counted as a fault.
Written Communication
◦ In oral communication,Written signs or symbols are
used to communicate.
◦ Message can be transmitted via email, letter, report,
memo etc..
◦ Advantages
Message can be edited and revised
Written communication provide record and backup.
A written message enables receiver to fully understand it and
send appropriate feedback.
◦ Disadvantages
Written communication doesn’t bring instant feedback. It take
more time in composing a written message as compared to
word – of – mouth and number of people struggles for writing
ability.
TYPES OF COMMUNICATION
NON - VERBAL C O M M U N I C AT I O N
◦ Non-verbal communication is the sending or receiving
of wordless messages. Such as gesture, body language,
posture, tone of voice or facial expressions.
◦ Non-verbal communication is all about the body
language of the speaker.
◦ Examples are
when you make any kind of decision – what to eat
or wear.
When you think about something – what you want
to do on the weekend or when you think about
another person.
LEVELS OF COMMUNICATION
Interpersonal Communication
◦ Is a communication between two people but
can involve more in informal conversations.
◦ Examples are
When you are talking to your friends.
A teacher and student discussing an assignment
A patient and a doctor discussing atreatment
A manager and a potential employee during an
interview.
LEVELS OF COMMUNICATION
Small Group Communication
◦ Is a communication within formal or informal
groups or team.
◦ It is group interaction that results in decision
making, problem solving and discussion within
an organization.
◦ Examples are
Group planning a surprise birthday party for
someone.
A team working together on a project.
LEVELS OF COMMUNICATION
One – to – group Communication
◦ Involves a speaker who seeks to inform,
persuade or motivate an audience.
◦ Examples are
A teacher and a class ofstudent.
A preacher and a congregation
A speaker and an assembly of people in an
auditorium
LEVELS OF COMMUNICATION
Mass Communication
◦ The electronic or print transmission of
messages to the general public. Outlets called
mass media include thinks like radio, television,
film, and printed materials designed to reach
large audiences.
◦ Examples are
A television Commercials
A magazine article.
Hearing a song on the radio
Books, newspapers,billboards.
BARRIERS OF COMMUNICATION
BARRIERS OF COMMUNICATION
Communication is the art of transmitting
knowledge, ideas, information, andthoughts
form one person to another
Examples:
◦ Pale /Pail
◦ Alter /Altar
◦ Buy /Bye /By
◦ Rain /Reign
BARRIERS OF COMMUNICATION
Semantic & Language Barriers
◦ Words have multiple pronunciations (Homographs -
Spelling)
Examples:
◦ The Bandage was wound around the wound
◦ We must polish the polish furniture
◦ He could lead if he would get the lead out
BARRIERS OF COMMUNICATION
Semantic & Language Barriers
◦ Words have multiple meaning (Homonyms – Pronunciation
& Spelling)
Examples:
◦ Never desert your friends in the desert.
◦ Close the window before the bee gets too close.
BARRIERS OF COMMUNICATION
Language Barriers
◦ Different Languages
◦ No Clarity in Speech
◦ Using Jargons
◦ Not being Specific
BARRIERS OF COMMUNICATION
Socio – Psychologicalbarriers
◦ The importance of communication depends on the mental
condition of both the parties. A mentally disturbed party
can be a hindrance in communication.
BARRIERS OF COMMUNICATION
Cross – CulturalBarrier
◦ Language
◦ Values / Beliefs
◦ Social Relation
◦ Concept of time
◦ Concept of space
◦ Gestures
BARRIERS OF COMMUNICATION
Organizational Barriers
◦ Organizational structure greatly affects the capability of the
employees as far as the communication is concerned.
Some major organizational hindrances in the way of
communication are the following:
Rues and Regulations /Organizational policies
Status
Complexity in organizational structures
Organizational facilities