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Perls Code 102

Thank you for sharing your goal with us Moaviya. I'm sure with your dedication and hard work you will achieve your dream of becoming a doctor. Let me know if you need any help or guidance along the way. Moaviya: Thank you mam for your encouragement. I will surely work hard and keep you updated. Teacher: I'm glad you found this discussion helpful. Does anyone else want to share their career goals and plans? Remember, having a clear goal is the first step towards success. (Some other students also shared their aims like engineer,teacher etc and how they are preparing for it) Teacher: Wonderful! I'm proud of each one of you for thinking about

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58 views5 pages

Perls Code 102

Thank you for sharing your goal with us Moaviya. I'm sure with your dedication and hard work you will achieve your dream of becoming a doctor. Let me know if you need any help or guidance along the way. Moaviya: Thank you mam for your encouragement. I will surely work hard and keep you updated. Teacher: I'm glad you found this discussion helpful. Does anyone else want to share their career goals and plans? Remember, having a clear goal is the first step towards success. (Some other students also shared their aims like engineer,teacher etc and how they are preparing for it) Teacher: Wonderful! I'm proud of each one of you for thinking about

Uploaded by

Haseeb Taga
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PERLS

CODE: 1-02

Communication encounter with a peer or a teacher

Verbal Communication

Verbal communication is perhaps the most obvious and understood mode of


communication, and it is certainly a powerful tool in your communication toolbox. Put
simply, verbal communication is the sharing of information between two individuals
using words.

Spoken versus Written Communication

While we typically focus on speech while talking about verbal communication, it’s
important to remember that writing is also a form of verbal communication. After all,
writing uses words too!

Imagine for a moment that you’re a college student who is struggling with material in a
class. Rather than simply giving up, you decide that you’re going to ask your instructor
for the guidance you need to make it through the end of the semester. Now, you have a
few choices for using verbal communication to do this. You might choose to call your
instructor, if they’ve provided contact information, or talk to them in person after class or
during office hours. You may take a different approach and send them an email. You
can probably identify your own list of pros and cons for each of these approaches. But
really, what’s the difference between writing and talking in these situations? Let’s look at
four of the major differences between the two:

1. Formal versus Informal: We generally use spoken


communication informally while we use written communication formally.
2. Synchronous versus Asynchronous: Synchronous communication
is communication that takes place in real time, such as a conversation with a
friend. In contrast, asynchronous communication is communication that is not
immediate and occurs over longer periods of time, such as letters, email, or even
text messages.
3. Recorded versus Unrecorded: Written communication is generally archived and
recorded for later retrieval while spoken communication is generally not recorded.

Benefits of Spoken Communication


Spoken communication can be a conversation, a meeting, or even a speech. Spoken
communication is powerful in that it allows for input from every part of the social
communication model. You encode your thoughts into the spoken word and look to your
audience to decode and take the message in. You can ask for feedback directly to
confirm understanding of your message.

In a world where we do most of our talking by email and text, spoken communication is
a breath of fresh air. Leverage the power of spoken communication to create
relationships—you can establish a rapport and a sense of trust with your audience when
you speak with them. Spoken communication allows you to bond on a more emotional
level with your listeners.

Spoken communication also makes it easier to ensure understanding by addressing


objections and clearing up misunderstandings: you can adjust your message as you
communicate it, based on the feedback you’re getting from your audience. Spoken
communication allows you to walk away from a conversation with a higher degree of
certainty that your message was received.

Nonverbal Communication

We’ve already employed a little bit of nonverbal communication with the active listening
skills we’ve previously discussed: nodding, facial expressions, leaning toward the
speaker to show interest—all of those are forms of nonverbal communication. Body
language can reinforce your spoken message or it can contradict it entirely.

There’s a myth that says that when you speak, only 35 percent of your communication
is verbal and 65 percent of it is nonverbal. That’s not entirely true because so much
depends on the context and situation. It is, however, absolutely true that nonverbal
communication can make or break your message.

Here are some types of nonverbal communication and the effects they can have on the
success of your communication:

 Facial expressions: Your teenage cousin we referred to at the beginning of this


section might have told you he was happy, but his apathetic facial expression may
have communicated different information. Facial expressions—happy, sad, angry
—help you convey your message. Be aware of your facial expression when you
talk and particularly when you listen, which is when it’s easy to forget.
 Gestures: When you speak, a gesture can make your message stronger. Pointing
out something you want your listener to look at more closely is an example of
nonverbal communication that makes your message understood. Motioning
warmly toward a coworker who deserves special recognition, making a fist to
show frustration or anger, such gestures help further engage your audience when
you speak.
 Proximity: How close you are to your audience when you speak sends a
nonverbal message. If your size is imposing and you leave a very small distance
between you and your listener, it’s likely your nonverbal communication will be a
bit threatening. On the other hand, giving someone too much space is an awkward
nonverbal communication that might confuse your listener.
 Touch: Shaking an audience member’s hand, putting your hand on his shoulder:
these are nonverbal cues that can affect the success of your message. Touch
communicates affection, but it also communicates power. You can think about
what kind of messages a job applicant may send through a weak handshake
versus a firm one after having a job interview.
 Eye contact: Making and maintaining eye contact with an audience when you’re
verbally communicating or listening communicates to the other party that you’re
interested and engaged in the conversation. Good eye contact often conveys the
trait of honesty to the other party.
 Appearance: Your clothing, hair, and jewelry are also a part of nonverbal
communication. If you put a dachshund pin on your lapel each morning (because
you have a pet dachshund), that says something about you as a person. Similarly,
the quality and condition of your clothing, how it fits, if it’s appropriate for the
season—all of these things speak nonverbally about you as a communicator.

Nonverbal communication reveals a lot about you as a communicator and how you
relate to other people. It pays to be aware of the elements of your nonverbal
communication so you can maximize the impact of your message.

Active Listening:
Active listening is a way of listening and responding to another person
that improves mutual understanding. It is an important first step to
defuse the situation and seek solutions to problems. This lesson gives
students the opportunity to identify what active listening is and why it
is important in managing conflicts.

Common Barriers to Effective Communication:


 The use of jargon. Over-complicated, unfamiliar and/or technical
terms.

 Emotional barriers and taboos. Some people may find it difficult to


express their emotions and some topics may be completely 'off-limits'
or taboo. Taboo or difficult topics may include, but are not limited to,
politics, religion, disabilities (mental and physical), sexuality and sex,
racism and any opinion that may be seen as unpopular.
 Lack of attention, interest, distractions, or irrelevance to the
receiver. (See our page Barriers to Effective Listening for more
information).

 Differences in perception and viewpoint.

 Physical disabilities such as hearing problems or speech difficulties.

 Physical barriers to non-verbal communication. Not being able to see


the non-verbal cues, gestures, posture and general body language can
make communication less effective. Phone calls, text messages and
other communication methods that rely on technology are often less
effective than face-to-face communication.

 Language differences and the difficulty in understanding unfamiliar


accents.

 Expectations and prejudices which may lead to false assumptions


or stereotyping. People often hear what they expect to hear rather
than what is actually said and jump to incorrect conclusions. Our
page The Ladder of Inference explains this in more detail.

 Cultural differences. The norms of social interaction vary greatly in


different cultures, as do the way in which emotions are expressed. For
example, the concept of personal space varies between cultures and
between different social settings

Demonstration of communication:

(There was a career-counselling seminar held in our school)

Teacher: Good morning class! Today the topic of our discussion will be what do you want to be in future,
your aim and its obvious reason.

Students: Okay mam!

(One of my friends,Moaviya,mustered up the courage and went on explaining his goal in life)

Moaviya: Respected mam! I want to be a doctor in future.

Teacher: Alright! That’s very good. But do you know how much patience and determination it takes to
secure a seat in medical college keeping in view of today’s competition.

Moaviya: Yes mam! I know and I’m willing to work hard to achieve this goal and secure position in
MDCAT.
Teacher: Very great! I acknowledge your confidence but do remember cracking MDCAT is not very easy
it requires great grip on sciences and conceptual study too.

Moaviya: I always do my work on daily basis and have started to practice mcqs and solving conceptual
questions on my level.

Teacher: Marvelous! Im very proud that you are working hard for your goal and setting good example
for your class fellows as well. I wish you best of luck. May the lady luck be with you!

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