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BP B2 Tests Unit4

Here are the key points from the message: - Markus's notes on retained technical service contract - Supplier deals with more complex problems - The most serious problems usually due to external factors - Technical service always available so can cover IT employee absence - Specific amount of hours are contracted Listening 2 4 Alejandra says that The message says to call Markus back about the a they need to improve productivity. technical service contract at 4:15 this 5 b staff training is not a priority. c they have too many orders to fill. 5 Jonathan suggests that a they focus on customer service. b they invest in new machinery. c they recruit more staff.

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0% found this document useful (0 votes)
876 views4 pages

BP B2 Tests Unit4

Here are the key points from the message: - Markus's notes on retained technical service contract - Supplier deals with more complex problems - The most serious problems usually due to external factors - Technical service always available so can cover IT employee absence - Specific amount of hours are contracted Listening 2 4 Alejandra says that The message says to call Markus back about the a they need to improve productivity. technical service contract at 4:15 this 5 b staff training is not a priority. c they have too many orders to fill. 5 Jonathan suggests that a they focus on customer service. b they invest in new machinery. c they recruit more staff.

Uploaded by

lilianatongova
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
You are on page 1/ 4

UNIT 4: Language and skills test

Name:_________________________________

Lesson 4.2 Grammar


LANGUAGE 2 Complete the second sentence so that it has
Lesson 4.1 Vocabulary a similar meaning to the first sentence. Use the
BECV/BULATS word in CAPITALS.
1 Choose the correct option a, b, c or d.
1 You need to change your phone settings to access
Companies such as Apple, Amazon and Google the app. UNLESS
were all 1 of building businesses using You you
technology and creating their own digital marketing change your phone settings.
2 . Nowadays, the first stop for consumers
tends to be the internet, so if your company does not 2 Companies have to develop their digital business in
have the right 3 to target potential order to survive. IF
Companies
consumers, it is likely to fail. Being able to
4 as many visits to a website as possible their digital business.
into sales is every company’s ultimate aim. Data
5 3 You have to spend at least £1,000 per month to get
(using computers to analyse vast
10 percent discount. CONDITION
amounts of data e.g. customer browsing habits on
We offer 10 percent discount
websites) has been a huge asset to marketing,
at least
helping companies identify their client base more
£1,000 per month.
clearly. Some people can find it very 6 to
have adverts pop up on websites when they browse,
4 Unless a company keeps up to date with
but for a company it is a very good way to target
technological advances, it loses its competitive edge.
customers. Social media sites like Facebook also
PROVIDING
help businesses identify their client base, while
A company
enabling them to 7 their products for these
up to date with technological advances.
customers. A targeted email to interested consumers
is no longer new but still provides another avenue to
5 We haven’t got the funds, so we can’t invest in new
reinforce a relationship and help with
8
technology. HAD
into sales. However, as more and more
9
If in
in technology come along, digital
new technology.
marketing will keep changing. In particular,
10 technologies such as the smartphone, 6 Using the best technology will increase sales.
change the marketplace entirely and the way that LONG
potential consumers can be targeted. Sales the
best technology.
1
a motivators b innovators c disruptors d analysts
7 You must have a smartphone to get this service. IF
2
You can only
a platforms b conversions c clouds d dumps
a smartphone.
3
a devices b mining c analysis d tools
8 My advice to you is not to recruit any more staff at
4
the moment. WERE
a predict b anticipate c convert d disrupt
If any more
5
a mining b converting c dumping d clouding staff at the moment.
6
a innovative b predictable c irritating d personal 9 If you offered a bigger discount, we’d buy more.
7 PROVIDED
a analyse b personalise c predict d visualise We’d buy more
8 a bigger discount.
a disruption b conversion c innovation d prediction
9 10 We could ask staff to work from home, but would
a disrupted b innovations c personal d analytical they like it? IF
10 Would to
a irritating b converted c disruptive d anticipated work from home?
__/10 __/10

© 2018 Pearson PHOTOCOPIABLE 1


UNIT 4: Language and skills test
Name:_________________________________

Lesson 4.3 Functional language


PTE Part B Sentence completion
3 Complete the sentences with ONE word in each
gap.

1 Can you slow a bit? We can talk


about that later.
2 We do need to with the cost issue,
but let’s finish talking about schedules first.
3 It’s not a priority, but we can come to
that topic later.
4 Let her finish the she’s trying to
make, please.
5 Could you just over that again for
me, please?
__/5

Lesson 4.4 Functional language


PTE Part H Response selection
4 [BP_B2_Test_04_001.mp3] Listen to the
speaker and choose the correct answer a, b or c.

1a b c
2a b c
3a b c
4a b c
5a b c
__/5

Lesson 4.5 Functional language


BULATS
5 Complete the text with ONE word in each gap.

This proposal aims 1 look at increasing


our production capacity. Recently we have been
unable to meet customer orders due to a lack of
capacity.
In 2 to solve this problem, we need to
invest in more factory space.
Despite the initial high costs of increasing factory
space, we would be able to 3 the cost of
investment within two years.
To 4 up, I therefore 5 that
we invest in more space as soon as possible.
__/5

© 2018 Pearson PHOTOCOPIABLE 2


UNIT 4: Language and skills test
Name:_________________________________

SKILLS Long listening


BECV/BULATS
Short listening
BECV 7 [BP_B2_Test_04_003.mp3] You will hear a
meeting between colleagues Jonathan (chair of
6 [BP_B2_Test_04_002.mp3] You will hear a meeting), Alejandra (Production Manager) and
telephone conversation and a message. For each Karim (Sales Manager). For each question,
question, write one or two words, or a number. choose the correct answer a, b or c.
Listening 1 1 The agenda of the meeting is to
a investigate productivity levels.
Markus’s notes on retained technical service contract b talk about being more efficient.
c discover why staff are unhappy.
Supplier deals with more 1 problems.
2 Karim says that
The most serious problems usually due to external a the company has lost some of its market share.
2
. b the system is not reliable.
Technical service always available so can cover IT c investment in staff is vital.
employee 3 .
3 From a production point of view
4
Specific amount of are contracted. a their factory technology doesn’t work well.
b they need to change equipment suppliers.
c there has been a lack of investment in ordering and
Listening 2 distribution systems.

Voicemail message 4 At first, Jonathan suggests that staff should


For: Mr Johns a help solve their problems.
b attend regular meetings.
From: Hiro Kazui
c be kept out of important decisions.
Mr Kazui is delayed and now arrives at 5
tomorrow. 5 Jonathan says that they need to
a discuss more approaches to efficiency.
Doesn’t need to be met. Will be there for 6 b update all company systems immediately.
c prevent staff from working for rivals.
at the Balford as per original schedule.
Mr Babic will attend 9 a.m. meeting as planned. 6 Karim suggests that in the main offices they should
a file information more often.
Mr Babic to give clear details of products needed and
b stop repeating processes.
7
. c keep hard copies of files in case of tech problems.
Email Mr Kazui the draft 8 contract agreed
7 Before they finish, Alejandra wants to discuss
with Mr Babic. Discuss details in the evening. company security because
a staff take too many ten-minute breaks.
b it takes too long.
__/8 c staff need to go out for fresh air.
__/7

© 2018 Pearson PHOTOCOPIABLE 3


UNIT 4: Language and skills test
Name:_________________________________

Writing Write 120–140 words.


BECV Part 2
8 You work for a company which makes and sells
printers. You have just received the email below.

Look at the email and the other information, on


which you have already made some handwritten
notes.

Write your proposal.

To: Ivan Torres


From: Office manager
Re: Proposed new software
______________________________________________
Can you look at the attached details of possible software
packages we could use to solve the inefficiency problems
and then write a proposal recommending one?
Thanks.

IKL ADMIN SOFTWARE


15 staff
FOR BUSINESSES WITH 1–20 STAFF
now/ for optimum efficiency
might scheduling
expand staff attendance
soon automatic payroll
automated daily tasks
+
good for
very technical service contract
NEVER WORRY ABOUT IT ISSUES AGAIN! office
expensive
expansion
but useful

HVRT IT
PRESENTS
Improves administration efficiency
If you have 10–50 staff, consider our packages
designed specifically for the small business.
Save time with
• calendar management integrated
• billing and invoicing helpdesk
• online payments only
• client management
• + much more! __/10
• built-in helpdesk

© 2018 Pearson PHOTOCOPIABLE 4

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