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Operation Support System Vs Management Support System.

The document differentiates between an Operation Support System (OSS) and a Management Support System (MSS) in 3 sentences: OSS primarily focuses on supporting day-to-day operations and processes within an organization through tools that monitor, control, and optimize activities, while MSS is designed to support strategic planning and decision-making for management through information, analysis tools, and reports. OSS typically deals with more specific operational aspects and real-time data, whereas MSS has a broader scope covering managerial functions and deals with historical and future-oriented data to support strategic planning.

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ayush katwal
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2K views2 pages

Operation Support System Vs Management Support System.

The document differentiates between an Operation Support System (OSS) and a Management Support System (MSS) in 3 sentences: OSS primarily focuses on supporting day-to-day operations and processes within an organization through tools that monitor, control, and optimize activities, while MSS is designed to support strategic planning and decision-making for management through information, analysis tools, and reports. OSS typically deals with more specific operational aspects and real-time data, whereas MSS has a broader scope covering managerial functions and deals with historical and future-oriented data to support strategic planning.

Uploaded by

ayush katwal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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- Ayush Katwal

BIM-7th Sem
MIS
9/6/2023

• Differentiate Operation Support System and


Management Support System.

On the Operation Support Management Support


basis of System System
OSS is primarily MSS is designed to
focused on supporting support the decision-
the day-to-day making and strategic
operations and planning activities of
Purpose & processes of an management at different
Function organization. It levels within an
provides tools and organization. It provides
functionalities to information, analysis
monitor, control, and tools, and reports to
optimize various help managers make
operational activities. informed decisions &
formulate strategic
plans.
OSS typically deals MSS has a broader
Scope with more specific scope, covering various
and operational managerial functions
aspects, such as like financial
network management, management, human
inventory control, and resource management,
order processing. and strategic planning.
OSS is primarily used MSS is used by
by operational staff managers and
and technicians who executives at different
Users are responsible for the levels of the
day-to-day tasks and organization, from
processes within an front-line supervisors to
organization. top-level executives.
OSS deals with real- MSS deals with
time data and historical and future-
Data & information related to oriented data,
Information operational processes, supporting strategic
focusing on planning and decision-
monitoring and making based on
control. analysis and
forecasting.
Examples of OSS Examples of MSS
include network include Enterprise
monitoring systems, Resource Planning
Examples inventory (ERP) systems,
management Business Intelligence
software, and (BI) tools, and
manufacturing control Executive Information
systems. Systems (EIS).

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