4. Check your message before sending.

▪ Spell and grammar checkers are lifesavers, but they are not foolproof.
▪ Double check what you have written, to make sure that your words are communicating the intended message. Scientific Foundations of Health
5. Be brief, yet specific.
▪ For written and verbal communication, practice being brief yet specific enough, that you provide enough information
for the other person to understand what you are trying to say.
▪ If you are responding to an email, make sure that you read the entire email before crafting your response. Module-3
▪ With enough practice, you will learn not to ramble, or give way too much information.
Creation of healthy and caring relationships.
6. Write things down.
Take notes while you are talking to another person or when you are in a meeting, and do not rely on your memory. Send a
follow-up email to make sure that you understand what was being said during the conversation.
7. Sometimes it’s better to pick up the phone. Presented by
If you find that you have a lot to say, instead of sending an email, call the person instead. Email is great, but sometimes it is Dr. Shwetha H J
easier to communicate what you have to say verbally. Faculty
Department of Biotechnology
8. Think before you speak. Always pause before you speak, not saying the first thing that comes to mind. Take a moment and B.M.S. College of Engineering
pay close attention to what you say and how you say it. This one habit will allow you to avoid embarrassments.
9. Treat everyone equally. Do not talk down to anyone, treating everyone with respect. Treat others as your equal.
10. Maintain a positive attitude and smile. Even when you are speaking on the phone, smile because your positive attitude
Building Listening skills Building communication skills
1. Listen: People want to know that they are being heard.
1.Maintain eye contact with the speaker.
▪ Listen to what the other person is saying, instead of formulating your
2.Visualize what the speaker is saying.
response.
3.Limit judgments.
▪ Ask for clarification to avoid misunderstandings.
4.Don't interrupt.
▪ The person speaking to you should be the most important person in your
5.Wait for a pause to ask questions.
life.
6.Ask clarifying questions.
▪ Have one conversation at a time- If you are speaking to someone on the
7.Empathize with the speaker.
phone, do not respond to an email, or send a text at the same time. The
8.Pay attention to nonverbal cues.
other person will know that she doesn’t have your undivided attention.
9.Provide the speaker with feedback.
10.Practice listening
2. Who you are talking to matters- Formal/ informal
Building Speaking skills ▪ Acronyms and informal language –buddy; Mailing or texting and formal
language-boss
1. Listen Well. To be a good communicator, you first have to listen well. ... ▪ You cannot assume that the other person knows what the acronym means.
2. Be to the Point. ▪ Effective communicators target their message based on who they are
3. Know Your Listener. speaking to, so keep the other person in mind.
4. Assertive & Active Voice.
5. Body Language. 3. Body language matters- face-to-face meetings and video conferencing.
6. Always Proofread. ▪ Make sure that you appear accessible, so have open body language.
7. Take Notes. ▪ This means that you should not cross your arms.
8. Watch Your Tones ▪ And keep eye contact so that the other person knows that you are paying
attention.
Friends and friendship - education
Friendship is a relationship of mutual affection between people. It is a stronger form of interpersonal bond than an
acquaintance or an association, such as a classmate, neighbor, or colleague.
Good friends are good for your health. Friends can help you celebrate good times and provide support during bad times.
Friends prevent isolation and loneliness and give you a chance to offer needed companionship, too.
Friends also:
▪ Increase your sense of belonging and purpose.
▪ Boost your happiness and reduce your stress.
▪ Improve your self-confidence and self-worth.
▪ Help you cope with traumas, such as divorce, serious illness, job loss.
▪ Encourage you to change or avoid unhealthy lifestyle habits.
Aristotle figured there were three kinds of friendships:
▪ Friendships of utility: exist between you and someone who is useful
to you in some way.
▪ Friendships of pleasure: exist between you and those whose
company you enjoy.
▪ Friendships of the good: are based on mutual respect and admiration.
The value of relationships and communication
“Effective communication brings out the real you in your relationship”
In relationships, communication allows to you explain to someone else what you are experiencing and what your needs are.
The act of communicating not only helps to meet your needs, but it also helps you to be connected in your relationship.
1. It Helps Strengthen Respect
It’s also a sign of a healthy relationship.
2. It Takes The Guesswork Out
Mark Twain said: “If you tell the truth, you don’t have to remember anything”. This is one of the biggest benefits of honest
communication within a relationship.
3. It Helps To Avoid Misunderstandings
Communicating helps to prevent miscommunications–it’s as simple as that. When we express ourselves to the people we
love, fewer things go unsaid.
4. It Builds Trust
Trust is one of those factors in a relationship that is both important and more than a little time-consuming. It takes time to
develop trust, as they say, and not without good reason.