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SOP BESCOM Manual - 231008 - 124602

This document provides instructions for residents of Sobha Dream Acres to transfer the name on their BESCOM electricity meter into their own name. It outlines the process volunteers have established to help with name transfers, including a list of required documents and fees. Residents are advised to ensure all information provided is accurate, as volunteers will not be responsible for delays or issues caused by incorrect details from the applicant. The transfer will be conducted according to BESCOM's standard procedure, and conditions like clearing arrears and using power only for the specified premises apply.

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Geogy George
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0% found this document useful (0 votes)
264 views37 pages

SOP BESCOM Manual - 231008 - 124602

This document provides instructions for residents of Sobha Dream Acres to transfer the name on their BESCOM electricity meter into their own name. It outlines the process volunteers have established to help with name transfers, including a list of required documents and fees. Residents are advised to ensure all information provided is accurate, as volunteers will not be responsible for delays or issues caused by incorrect details from the applicant. The transfer will be conducted according to BESCOM's standard procedure, and conditions like clearing arrears and using power only for the specified premises apply.

Uploaded by

Geogy George
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 37

BANGALORE ELECTRICITY SUPPLY COMPANY

RESIDENT’S MANUAL

SOBHA DREAM ACRES


RESIDENT’s BESCOM METER NAME TRANSFER

Version: 01 - Rev: 01

Prepared by Reviewed by Approved by


Madhu Pathik Kumud
Date: 01/06/2023 Date: 03/06/2023 Date: 10/06/2023

SOBHA DREAM ACRES


Panathur Main road, Balagere Village, Varthur Hobli, Bangalore – 560087.
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Doc No SDA/BESCOM/NT/01
Version 01 Date 10.06.2023
AMENDMENT Rev 01 Date 10.06.2023
Page 2 OF 37

AMENDMENT RECORD TABLE

The incorporation of each amendment, to this Curriculum is to be recorded by filling the column against the
issue/amendment number

Sl.
Issue/ Date of Issue/ Amended Page Nos.
No. Initiated by Approved by Remarks
Amendment No Amendment (For amendments)

Revised name transfer process


1 01 10/06/2023 01 to 37 Madhu Kumud
as per the BESCOM form XIII

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Version 01 Date 10.06.2023
CONTENTS Rev 01 Date 10.06.2023
Page 3 OF 37

SL.NO. SECTION PAGE NO.

1 Introduction 4
List of Documents 8
1. Application form 9
2. BESCOM electricity bill 10
3. Sale deed 11
4. Encuberance certificate (EC) 12
2
5. BBMP tax receipt 13
6. Meter and Panel photos 14
7. NOC issued by SL for name transfer 15
8. Aadhar 18
9. Passport size photos of owners 18

3 Declaration by owner 19
Name transfer for owners not staying in
4 20
SDA
Registration at BESCOM site after name
5 21
transfer is completed
6 How to pay tax - Annexure-1 25

7 How to obtain EC – Annexure-2 31

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Version 01 Date 10.06.2023
1. INTRODUCTION Rev 01 Date 10.06.2023
Page 4 OF 37

Basic information

The BESCOM energy meter connected to your flat will be in the name of the builder/previous
owner. Change of name to the registered owner i.e., self/spouse is one of the legal aspects to support
proof of ownership, it is suggested for owners of SDA transfer the BESCOM meter in your name. The
process is made very simple with minimal cost. Name transfer in SDA is in place since the year 2019, the
process is being initiated as volunteer service by a team consisting of

1. Kumud Flat no: 3131, Sobha Dream Acres, Balagere, Bangalore – 560087.
Mobile: 9008098588

2. Madhu Flat no: 9093, Sobha Dream Acres, Balagere, Bangalore – 560087.
Mobile: 9901451394

3. Pathik Flat no: 17044, Sobha Dream Acres, Balagere, Bangalore – 560087.
Mobile: 97411430789

In addition to the above, few more residents have come forward and willing to extend the support in
the meter transfer process.

S.No Name of the Volunteer Flat number Mobile


1 Praveen 1118 9742877044
2 Krishna Kamal Kotal 4103 8861997843
3 Balganesh Raghavan 6095 8197888803
4 Nitin Joshi 2146 9900610666
5 Nishant Modi 53011 9972755448
6 Sunil Kumar 49081 8447504376

The above-mentioned team members are having experience in name transfer procedures and have
good relations with BESCOM officers/agents in transferring the names successfully. Also, it has been
requested for more volunteers to participate in this activity and support the existing team. Till now,
about 400 transfers have been done successfully in SDA.

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1. INTRODUCTION Rev 01 Date 10.06.2023
Page 5 OF 37

The service rendered by the team is completely voluntary. The present transfer fee charged is
INR 1400, which includes the BESCOM standard fee, preparation of E-stamp papers, notarizing with an
advocate, printing other than attached documents, stationary and incidental charges. However, charges
may increase or decrease in line with the change in applicable cost for the transfer. The same will be
communicated at the time of submitting the application or will bring the same in the new revision of
this SOP document.

The volunteer to whom you handed over the application will closely monitor the status at
BESCOM till the name transfer is completed. The owner can freely enquire the concerned volunteer on
the status of the application and the tentative date for the name transfer to be completed.

The volunteer will not take any responsibility for delay in name transfer /any issue resulting from
BESCOM site/software malfunction or typographical mistakes done by BESCOM staff or any other issue
which is out of the purview. Volunteers mentioned in this SOP will not carry out name transfers for any
of the applications outside of SDA.

Name transfer is completely carried out by BESCOM officers only, volunteers will not be
interfering/manipulating the process, and name transfer will happen as per the standard process laid
by BESCOM. Owners must verify all the information furnished in the application is true and correct to
the best of their knowledge. RR number and Account Id are checked and ensure themselves that the
fields entered/typed are correct and legible. Please note that the name transfer volunteer is not
responsible for any damage resulting due to wrong information furnished by the owner. BESCOM will
not entertain in rectification for the mistakes made by applicants which may lead to chaos. Wherever
the owner is required to sign/or fill fields it is recommended to use a blue pen and avoid overwriting on
any of the documents.

The mandatory documents to be attached with the application are as per the current
requirement by the BESCOM office. This requirement may change from time to time. As of now,
BESCOM is accepting applications having Khata in the name of Sobha Limited. In the future BESCOM
may insist on Khata on the owner’s name.

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1. INTRODUCTION Rev 01 Date 10.06.2023
Page 6 OF 37

OnOn nam transfer following conditions will apply


name
 BESCOM agrees to supply electrical energy to the consumer named in this document at premises
mentioned based on his request and upon production of necessary documents which, however, shall
not be construed or interpreted to mean as recognition of title to the premises or property.
 In case of transfer connection, the applicant agrees to indemnify and hold harmless, BESCOM from
any and all claims or legal action, damages, costs, and liabilities arising from any dispute between the
applicant and previous consumer or future claimant.
 Outstanding arrears to be cleared.
 Electrical energy supplied is for the bonafide use of the consumer and shall be utilized within the
premises specified only.
 Consumer shall provide unrestricted access to BESCOM personnel at all reasonable times for meter
reading, inspection, and testing, etc., and shall be liable for disconnection of supply and penalty as
BESCOM may fix if access is denied or obstructed.
 Consumer shall permit BESCOM free of cost to erect poles, distribution gear, lay cables, etc. which
may be necessary for the supply of electrical energy over the land in his possession.
 The energy supplied by BESCOM shall be measured by Ammeter or meters provided by BESCOM in the
premises and fixed in a place where it is accessible for reading and does not require the occupant to
be availed for the purpose.
 Consumer shall pay BESCOM for the energy consumed during the period specified at the applicable
tariff within the last date mentioned in the bill, failing which, interest shall be payable on the amount
due and also suffer disconnection of supply.
 In addition to consumption charges, the consumer shall pay the security deposit, fixed charges
advance may be prescribed by the BESCOM.
 Consumer shall not tamper the seal of the meter or interfere with its installation in any manner
whatsoever for dishonest extraction and use of electrical energy. Any such act will not only result in
immediate disconnection and penalties but prosecution in the account of the law for fraud.

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Page 7 OF 37

 BESCOM may impose restrictions on load, stagger power supply, and cut off power supply altogether
if the overall situation so demands by giving advance notice through the press and media whenever
possible.
 BESCOM is not liable to pay the consumer for any damage, compensation for injury, or loss of life
resulting from the use of electrical energy or due to faulty wiring or defective appliances.
 BESCOM reserves the right to interrupt the power supply or shut down the supply for periodical
maintenance and to attend to any breakdowns.
 Consumers shall intimate BESCOM in writing any change in the use of the premises such as changes
from residential to commercial or industrial as soon as such changes take place. Failure to do so will
attract penalties in accordance with the rules.
 BESCOM is entitled to levy reconnection charges whenever it decides to restore supply after
disconnection due to any of the reasons mentioned above.
 While every attempt will be made to maintain the power supply, voltage, and frequency within the
limits prescribed by the concerned authorities, BESCOM does not accept any liability for any damage
suffered by the consumers because of the quality of the power supply.
 Consumers may pay cash or by cheque at a local bank or by DD on a local bank or credit card. In case
the cheque is not honored. The penalty will be levied and debited in the next month’s bill.

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Version 01 Date 10.06.2023
2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 8 OF 37

List of Documents to be attached/submitted

1. Handwritten / Typed application form.


2. BESCOM original electricity bill – 2 months
3. Sale deed copy – (All pages)
4. EC (Encumbrance certificate) – At least one year
5. Property tax paid receipt – Latest
6. Aadhar copy of registered owners.
7. Panel and Meter photographs
8. Passport-size photographs of registered owners
9. NOC from builder / previous owner – (Original)

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Version 01 Date 10.06.2023
2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 9 OF 37

1. Handwritten / Typed application form

Following information is required for preparing typed application:


a) Complete Name of previous owner:
b) Name/s as per sale deed of present
owner/s:
c) R.R No: (Available on BESCOM bill):
d) Account ID: (Available on BESCOM
bill):
e) Phone numbers: Mobile no. and Landline no. (if any)
f) Email id:
g) Flat no:
h) Present address of the owner if staying outside SDA
i) PAN number

Note: It is suggested to type all the information in the application to void misinterpreting of names
and other crucial information on the application. Hence it is requested to send the data mentioned
above from a) to g). Any of our team members will type and send the application through WhatsApp
or mail for the owner to satisfy himself on the correctness of the data, and subsequently the same is
printed and signed by the registered owner on the second page at the “signature of the consumer”
column.
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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 10 OF 37

2. BESCOM original electricity bill (2 months)

Original bills for at least two months are to be attached to the application. Please ensure the flat
number written on the top of the bill is correct on both bills. Sobha/Maintenance agency will be writing
the flat number. There is every possibility of making errors in entry, we cannot hold them responsible,
for the consequences of name transfer. The owner has to ensure him/herself, the bill attached belongs
to his flat, and the RR number / Account ID belongs to his/her flat.

Flat number

RR number

Account ID

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Version 01 Date 10.06.2023
2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 11 OF 37

3. Sale deed copy – (All pages)

If the flat is purchased on a bank loan, Sobha will send a copy of the sale deed to the registered mail
id in 15 days (if without a loan, you will be holding the original sale deed). A few owners getting
confused with the agreement as a sale deed. For reference, the first copy of the sale deed is attached
below. All 34 pages of Xerox copy are to be attached to the application.

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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 12 OF 37

4. Current Encumbrance certificate (EC)

The current encumbrance certificate is required to attach to the application. The same can be
downloaded from kaverionlinesevices.com. This may require the creation of a login id; you
can follow the instructions for the same. The detailed process is attached in Annexure II.

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Version 01 Date 10.06.2023
2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 13 OF 37

5. Property tax paid receipt – (Current Year)

The latest tax-paid receipt is to be attached to the application. Please ensure your flat number is
appearing on the receipt. Since there is an issue on the Khata transfer, the owner name will be
appearing as Sobha Limited, this is not an issue for the BESCOM name transfer. The procedure for
paying tax and downloading the tax receipt is attached in Annexure – I.

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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 14 OF 37

6. Panel and Meter photographs

Meter Photo

Meter serial number is visible


prominently

Panel photo

RR number and flat number

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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 15 OF 37

7. NOC for BESCOM name transfer from


builder
The BESCOM insists on the original NOC from the builder/previous owner as per the
format specified. Sobha Limited will send the original NOC through courier on request
from the owner. The owner can directly contact facility.maintenance@sobha.com for
issues of BESCOM NOC. Any pending dues also will be known from the same id. The
owner can understand the methodology of pending dues calculation as per the MoM
between Sobha Limited and the association as mentioned below.

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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 16 OF 37

Method of calculation of dues by sobha Limited

Illustration of dues calculation:


Step - I
Your 3 Months (90 days) electricity bill amount to : Rs.1369+Rs.1327+Rs.1461 = Rs.4157
Average per day = Rs 4157 / 90 = Rs 46.19 Per day

Step – 2
After 3 months waive off
From 07.11.2017 to 23.05.2019: Total 562 days.
Total amount payable based on Rs. 46.19 (Average per day) = Rs 46.19 X 562 = Rs. 25,958

Advance or any amount paid monthly basis shall be considered on arrival final amount.

On paying Rs. 25,958/- (subtract advance paid if any) Sobha Limited will issue NOC. The
same original NOC is attached to the application.

Note: The above-described methodology of calculation is done by Sobha Limited. The owner has to
ensure for accuracy and the methodology to calculate is up to Sobha limited, they may change from
phase to phase. Hence the owner has to ensure and clarify with Sobha limited.

Format for NOC given by Sobha Limited

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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 17 OF 37

The below-mentioned Form – IV is used for any second sale and the meter is in the
previous owner’s name for NOC. The previous owner has to sign the document without
fail.

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2. LIST OF DOCUMENTS Rev 01 Date 10.06.2023
Page 18 OF 37

8. Aadhar Copy

9. Passport size photographs of owners

Passport Passport
size photo size photo

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3. DECLARATION BY Version 01 Date 10.06.2023
Rev 01 Date 10.06.2023
OWNER
Page 19 OF 37

Declaration by owner

The BESCOM name transfer application along with the documents attached are true to the best
of my knowledge. Volunteers will submit them to the BESCOM office in batches. Approximately after
one-week e-stamp papers will be received for the signature of the owner. Owners are requested to be
available for signing e-stamp papers on the date/time as mutually agreed. However, the documents
will be sent through courier for outstation owners (courier charges shall be borne by the owner). The
process is smooth and all steps in the transfer process will go seamlessly and may take about 45 days
to complete the name transfer. Once the E-stamp papers are signed, owners have to be vigilant about
pending bills. Any pending bill in your account will make the application struck in one place and may
lead to a delay in processing further.
Every care is taken in preventing typographical mistakes by the BESCOM staff. however, it is
still observed typographical errors in a few cases. Till now about 5 such cases have been identified. In
such cases, BESCOM staff are also not supportive enough and need repeated follow-ups. The software
also will not give access to name correction unless the fee is paid. BESCOM is charging about Rs 300/-
including the preparation of the request and raising the ticket and resolving the issue. Owners are
requested to keep in mind the issues resulting from spelling mistakes.
Address updating is not part of the name transfer process, as we are not requesting for change
in the address of installation. Sobha Limited should have incorporated during applying for the meter.
but on request, BESCOM staff are helping in correcting the address also. This may take another 30 days
to get updated.

Signature of the consumer


Name:
Address:

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4. NAME TRANSFER FOR
Version 01 Date 10.06.2023
OWNERS STAYING Rev 01 Date 10.06.2023
OUTSIDE SDA Page 20 OF 37

Name transfer for owners staying outside SDA

Name transfers of about 30 outstation owners have been carried out. This can be done with due
support from the owners. The process remains the same, however, all communication and document
signatures will be done by the owner and the documents are sent through courier. The respective
owner has to reach the volunteer for having a smooth transfer process.
Steps for outstation candidates:
Step 1:
The following information is required for preparing a typed application:
a) Complete Name of the previous
owner:
b) Name/s as per sale deed of present
owner/s:
c) R.R No: (Available on BESCOM bill):
d) Account ID: (Available on BESCOM bill):
e) Phone number:
f) Email id:
g) Flat no:
Step 2:
The volunteer will send the soft copy of the application through mail/WhatsUp
Step3:
The owner has to send all the Soft copies of the documents required to be attached.
Step 4:
The volunteer will send the original E-stamp papers for the owner’s signature through courier.
Step 5:
The owner will send back signed Application/E-Stamp papers /Original NOC through courier.
Step 6:
The volunteer will submit it to BESCOM on receipt.
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5. REGISTRATION AT Version 01 Date 10.06.2023
Rev 01 Date 10.06.2023
BESCOM SITE
Page 21 OF 37

Actions after name transfer completed

This can be done only after the Name transfer is done.

You are the legal owner of this BESCOM connection.

https://www.bescom.co.in/SCP/Myhome.aspx

Click here to register as new user

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5. REGISTRATION AT Version 01 Date 10.06.2023
Rev 01 Date 10.06.2023
BESCOM SITE
Page 22 OF 37

Enter 10 digit Account ID

And click register

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5. REGISTRATION AT Version 01 Date 10.06.2023
Rev 01 Date 10.06.2023
BESCOM SITE
Page 23 OF 37

Enter all your credentials,

Email id

User id

Mobile number

Create new password

Etc.

Note: Name is not editable

The address is not editable (Which will get updated subsequently by BESCOM)

Click Register

Registration complete

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AUTHOR Rev 01 Date 10.06.2023
Page 24 OF 37

Document prepared by:

Madhu
Flat no: 9093, Wing 9, Sobha Dream Acres, Balagere, Varthur Hobli,
Bangalore – 560087
Mobile: 9901451394
Email: reddykmadhu1@yahoo.com

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ANNEXURE-1

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ANNEXURE-2

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END OF DOCUMENT Rev 01 Date 10.06.2023
Page 37 OF 37

Document prepared by:

Madhu
Flat no: 9093, Wing 9, Sobha Dream Acres, Balagere, Varthur Hobli,
Bangalore – 560087
Mobile: 9901451394
Email: reddykmadhu1@yahoo.com

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