Document #2029-XTIPIN

COMPLETE SETUP AND PROGRAMMING MANUAL

FOR
XT-IP620

*A Videofied CMA/XMA/WMB Alphanumeric Keypad or Frontel TMT2 is required for

programming and maintenance*

CMA XMA WMB

2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Table of Contents
Page

FCC 3

Installation Guidelines 4

Introduction 5

Initial Programming 6-15

Device Installation 16

Entering Badges and Access Codes 17-18

Choosing Siren Options 18

Disabling Monitoring 19

Ethernet Parameters and Testing 20

Testing Device RF Level 21

XTIP Power Chart 22

Arming Input Wiring Diagram 23

Testing to Central Station 24

Mounting Control Panel 25

Troubleshooting 26-28

After Initial Programming Flow Chart 29-30

Addendum 31-33
Battery Specifications 31
Finding Manufacture Week/Year 32
Event Log Ethernet Codes 32
Additional System Quick Codes 32
Replacing Device and Control Panel batteries 33
Checking Control Panel Firmware 33

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Regulatory Information for USA and Canada

FCC Part 15.21 Changes or modifications made to this equipment not expressly approved by RSI
Video Technologies may void the FCC authorization to operate this equipment.

FCC Part 15.105 Class B

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.

Radiofrequency radiation exposure information according 2.1091 / 2.1093 / OET bulletin 65

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20 cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.

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 2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Basic Setup Guidelines for Installation and Programming

Pre-Setup

1) Obtain the account number and IP/Domain information from the Central Station.

System Programming and Setup

1) Setup and program the system in the office or in your vehicle. DO NOT MOUNT THE DEVICES.
(Pages 6-15)

2) Add user codes and or badges after initial programming. (Pages 17-18)

3) Disable monitoring so that signals are not sent until you are ready to send them. (Page 19)

Deploying the System on Site

1) Place the panel where you want to mount it and run the Ethernet cable. In Maintenance run the ETH.
STATUS test to make sure you are receiving an IP. (Page 20)

2) Deploying Devices: Use your keypad to run the RF test for each device. If you get a 9/9 for your RF
test on the first device, then mount it. If not, you will need to move the device to get optimal signal.*
(Page 21)

3) Re-enable monitoring before you send signals (Page 19)

a. If you are currently using TMT Installer to program the system you can now take still pictures
from each MotionViewer using the software. See TMT Installer Users Manual available on
http://support.videofied.com

4) Once you have everything mounted, arm the system and trip one MotionViewer at a time. Make sure
you stand in front of each MotionViewer for 10 seconds so the central station has some video to look
at. (Page 24)

5) After you have sent signals to central station, call to verify.

The following pages will go through each one of these steps and, if you have any issues please consult the
troubleshooting section Pages 26-28. If you still cannot resolve the issue, please feel free to call technical
support through live support chat and ticket submission at support.videofied.com.

Sleeping mode and Wake-up on the CMA:

They keypad backlight will go out after 30 seconds of inactivity. When you press a button the keypad wakes up. The first touch on
the pad that wakes it up will not be a registered command and will only wake up the keypad.

Sleeping mode and wake-up on the XMA/WMB:

The keypad backlight will go out after 30 seconds of inactivity. The first touch on the keypad will wake up the keypad and will
register as a command to the control panel.

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Introduction:

Description:

The XT-IP620 control panel is a Videofied wireless, battery operated hybrid alarm system.
It is designed for residential, small business and commercial security applications. The XT-
IP620 provides integrated Video Verification and features an Ethernet communication
path.

The XT-IP620 has programmable inputs and outputs. XT-IP620 also features mapping
where an external input can be used to generate a video clip from a MotionViewer.

Supervised Wireless Technology:

The XT-IP620, along with all Videofied devices, uses the patented S2View® - Spread
Spectrum, Videofied, Interactive, AES Encrypted Wireless technology, providing
optimum signal integrity and security.

The bi-directional RF communication path between all devices and the system control
panel guarantees high signal reliability. Integrated antennas eliminate protruding wires or
rods, which are difficult to install, unsightly to consumers and potentially troublesome if
damaged.

The panel supervises every device (excluding the remote key fob) to validate current
open/close state, tamper condition, serial number, date of manufacture, firmware revision,
and battery status.

In order for an installation to be UL compliant you must follow the

specifications in the table below:
Type Specifications Location In Manual
When a MotionViewer is
installed on the system you
Audio may not have the siren sound Page 30
for less than 60 seconds
If no MotionViewer is installed
on the system you may not
Audio Page 30
have the siren sound for less
than 240 seconds
When a MotionViewer is
Delays installed on the system the Page 9
Entry delay must be 45 seconds

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

SETUP MANUAL FOR

XT-IP620 SERIES PANEL
*THIS SYSTEM REQUIRES A CMA/WMB/XMA or TMT2 INSTALLER SOFTWARE FOR
PROGRAMMING*
**TO TRANSMIT ALARMS AND VIDEO VIA ETHERNET, THE SYSTEM REQUIRES AN
EXTERNAL POWER SUPPLY WITH 4 ALKALINE BATTERIES FOR BACK-UP (PP4)**

XT Initial Programming

Open the Control Panel

Using a #1 Phillips screwdriver, remove
the 2 screws holding the cover on.

The cover will fold off the panel like a

book with the curved side acting like the
binding. The same technique is used
when placing the cover back onto the
unit.

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Connect the RJ45 (Ethernet

cable) to the panel
Plug the RJ45 cable into the
Ethernet jack on the control
panel. The cable can be routed
back through the wire channel to
make sure it does not get
pinched.

Important:
When the panel attempts a
transmission via Ethernet a
red LED will flash.

Obtaining WMB/XMA Keypad Special Characters

Obtaining CMA Keypad Special Characters

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Power Option (PP4)

4 x E95VP Alkaline D-Cell + 12v 2amp DC Class 2
power supply (not supplied)

Used for Standalone or Xtender mode where

Programmable Inputs/Mapping, Programmable
Outputs, Ethernet connection, or SMS will be used

E95VP Specifications:
Operating Temp: 0°F to 130°F

Power Supply Requirements

Output Voltage (volts) 12
Output Current (mA) 2000
Class 2 (For UL
Certifications
Compliance)

E95VP Technical Specifications

Nominal Capacity 8900 mA hours

Nominal Voltage 1.5 V

WARNING:

1. DO NOT USE ALKALINE BATTERIES IF INSTALLING

BELOW 30° F

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

XT-IP620 Programming

Reset the XTIP Panel:

Press and hold programming button () for 10sec until the
Indicator LED blinks twice

Press and instantly release the programming button ().

The indicator LED will blink once. The panel is now in ‘Learn
Mode’ for the CMA/XMA/WMB keypad.

*NOTE: If you are having issues

pairing the keypad to the panel,
 please refer to the troubleshooting
section.

Programming Device/Keypad
Insert all three batteries into the CMA/XMA/WMB and press
both the ESC/NO and CLR keys at the same time and
RSI (c)20## <======XX======>
release.
www.RsiAlarm.com
or
The indicator LED on the keypad will blink rapidly.

CLR & ESC/NO

KEYPAD 1
RECORDED

YES/OK
<- LANGUAGE : ->
ENGLISH (US/AUS)
Other languages are available by scrolling with arrows.
ITALIANO, NEDERLANDS, DEUTSCH, CASTELLANO,
SVENSKA, PORTUGUES, FRANCAIS  or  for language selection
Press YES/OK for the selected one.
YES/OK to apply
*NOTE: Once a language is chosen
it cannot be changed in
programming.

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

The Radio Range test must be run during device recording RADIO RANGE
YES/OK
to ensure proper pairing with the control panel. This test the TEST ?
number of successful pings between the device and the
control panel. The keypad will display a real time RF level RF TEST
for the device that is being tested. This test will run until x/9
stopped and should be run for at least 30 seconds to
receive accurate results.

The RF level must be 9/9 for reliable transmission.

RADIO RANGE YES/OK
TEST ?

ESC/NO

ENTER THE
INSTALLER CODE
Wait while the screen changes

4 TO 6 DIGITS
From here until the end of initial programming THEN YES/OK
you will not be able to step back to a previous
parameter. All parameters can be changed after
initial programming has been completed. INSTALLER CODE:

Use the Alphanumeric Keypad to enter the Installer Code INSTALLER CODE:
*This code is important to keep track of. There is no back xxxx
door to the system

CONFIRM CODE
YES/OK
RE-ENTER CODE

CONFIRM CODE
xxxx

You may name the installer code using the Alphanumeric CODE NAME:
YES/OK
Keypad. If you leave the name blank it will default to
‘ACCESS 1’

ACCESS 1
ENTRY COMPLETE

Wait while the screen changes SETTING

DATE AND TIME

Use the  or  to choose between Auto and SETTING: SETTING:

manually configuring the Date and Time AUTO MANUAL

YES/OK
Auto: You will use the arrow keys to choose the UTC time
TIMEZONE: DATE (Year) :
zone that the panel will be installed at followed by the exact
UTC-05 13/
location within the time zone.

Manual: Use the arrow keys to define the year/ Month/ Day/ YES/OK
Hour/ Minute.
UTC-06: DATE (Month) :
CENTRAL (US/CAN) 13/11/

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DATE (Day) :
13/11/05

YES/OK
TIME (HOUR) :
10:00

YES/OK
DATE (Minutes) :
10:53

YES/OK

YOU MUST ALWAYS CHOOSE ‘YES/OK’ CONNECTED TO

MONITOR.STATION?

YES/OK

ACCOUNT NUMBER?

Use the Alphanumeric Keypad to enter in a 4-8 digit account ACCOUNT NUMBER:
number provided by the Central Station 99865123

YES/OK

Other periods are available:

24 hours, 12 hours,1 hour, 7 days No Test
PERIODIC TEST:
Use arrows for the selection and press YES/OK to 24 HOURS
confirm.
*We suggest at least a 24 hour test
 or  for period selection
and YES/OK to apply

Use the arrow keys +  YES/OK to choose the Hour and TEST HOUR:
Minute the periodic test will happen. 00:00

YES/OK

TEST MINUTE:
00:00

YES/OK

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

CODE/STATE modification
CODE/STATE
These are the default transmitted events: MODIFICATION? YES/OK
Device Event
Alert Event
Panel Reset Not Transmitted
Panel Batteries Event/Restore
TRANS. STATE
AC Power Event/Restore
MODIFICATION
Phoneline Fault Not Transmitted
Tamper Event/Restore
Device Batt. Event/Restore YES/OK
Radio Jamming Not Transmitted
Supervision Event/Restore List of all
Periodic Test Event events
Wrong Codes Not Transmitted
Duress Code Event
Alarm Memory Not Transmitted ESC/NO
Arm/Disarm Not Transmitted ESC/NO
Fire Event/Restore
Medical Assist Event TRANS. STATE
Ethernet Event/Restore MODIFICATION

If you would like to change the state

press  YES/OK and use the  or to toggle
between:
Alarm – Appearance
ESC/NO
Alarm/End – Appearance and Restoral SERVER
Not Transmitted – Not Transmitted ADDRESSES? YES/OK
If you would like the default press ESC/NO
IP 1 ADDRESS
Your IP1 address is given to you by your Central Station.
Press YES/OK to enter into the parameter and use the YES/OK
Keypad to complete the address. Press  YES/OK to
confirm your entry and the  arrow to move to the next IP1 ADDRESS:
parameter. *You will use either an IP address or a Domain xxx.xxx.xxx.xxx
Name but not both
*When entering an IP address you must enter all 12 digits
including preceding zeros. YES/OK

Your Domain Name is given to you by your Central Station. DOMAIN NAME 1 YES/O
K
Press YES/OK to enter into the parameter and use the
Keypad to complete the name. Press  YES/OK to
confirm your entry and the  arrow to move to the next
DOMAIN NAME 1:
xxxxx.xxx.xxx
parameter. *You will use either an IP address or a Domain 
Name but not both leave it blank if an IP has already been
entered. YES/OK
The Port is given to you by your Central Station. By default PORT 1
the panel will use 888. If you need to modify the port press
theYES/OK key to enter into the parameter and the YES/OK
keypad to complete the port. Press  YES/OK to confirm
and the  arrow to move to the next parameter. PORT 1:
 xxx

Continue through IP2 and TMT IP.

ESC/NO
Once you have entered all valid parameters press ESC/NO
to return to the main menu then ESC/NO again to move to
SERVER
the next parameter.
ADDRESSES?

ESC/NO

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

ETHERNET
PARAMETERS

DHCP:
ENABLE OR DISABLE
OU INACTIF
DISABLE

PANEL IP

• These parameters are not necessary if you choose IP MASK

DHCP ENABLE
ENABLE
• These parameters are the local network parameters.
It’s necessary to configure all these parameters if
DHCP is disabled. GATEWAY

IMPORTANT: Verify that the IP address selected is

available on the Network.
PRIMARY DNS

SECONDARY DNS

ETHERNET
PARAMETERS?

ESC/NO
During this test, the panel tries to connect to the local
Ethernet Network. The result of this test can be: ETH. STATUS?
 If the connection is successful: the local YES/OK
IP of the panel will be displayed (with right
arrow you can display other Ethernet
parameters – IP Mask, primary & secondary,
TEST IN PROGRESS
Gateway). OK/YES/OK = END

 ETHERNET OFF NO STATUS: the Ethernet

module is switched off. Please verify that the
PANEL IP
Ethernet cable is connected and try again. xxx.xxx.xxx.xxx

 CABLE OR NETWORK ABSENT: the panel

doesn’t detect Ethernet Cable or Network. ETH. STATUS?

 DHCP ERROR: the panel is not able to get

an IP from the DHCP. DHCP may be
enabled but the network may not have a ESC/NO
DHCP lease available.

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Enter the name of the logical area 1 + 

YES/OK. Repeat
AREAS
this step for areas 2, 3, 4. Refer to page 4 for more CONFIGURATION
information.

Press ESC/NO if you want to let default value.

AREA NAME 1:
Note: Areas are designed to define logical separation
between groups of devices.

ARMING OPTION: Your choice will depend on how you are

arming the system.

From the host: Will make the XT a piggyback/xtender ARMING OPTION: ARMING OPTION:
system that arms and disarms off the latching of 9-12v on Standalone  From the host
the arming inputs.

Standalone: Will make the XT a solo system controlled by

arming and disarming using Videofied peripheral devices.

Other values are available: EXIT DELAY:

2 min, 1 min, 45 sec 45 Sec
Use the arrows for the selection and YES/OK to confirm.

Other values are available: ENTRY DELAY:

2 min, 1 min, 45 sec, 30 sec, 15 sec 15 Sec
Use the arrows for the selection and YES/OK to confirm.

Go to Page 15 to continue
with standalone programming

Using the control panel in the FROM THE HOST mode will only be able to arm and disarm by latching
9-12v to one of the two inputs. Wiring diagrams available on page 26.

Arming input 1 will control the arming and disarming of devices in areas 1 and 2. Where devices in
area 1 are subject to the Entry Delay.

Arming input 2 will control the arming and disarming of devices in areas 3 and 4. Where devices in
area 3 are subject to the Entry Delay.

ARMING OPTION :
From The Host YES/OK

  YESMODE:
MODE:
Mode Slow : Used for following the arming and disarming of Slow
the host system. This will arm each device one at a time
/OK Fast
conserving battery life.

Mode Fast : Used to instant arm all devices while sacrificing YES/OK
battery life.
 YES/OK

ENTRY DELAY

Enter the value for your Entry Delay up to 255 seconds and 
VALUE:(0-255)
press YES/OK. (000):

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By entering a value using the keypad, up to 600 seconds, 

TRANSMISSION
the transmission of any event will be delayed that many DELAY
seconds.

Enter the value you would like for the Transmission Delay Value: (0-600)
and press YES/OK (000):


YES/OK
Arming Confirmation is the number of seconds the system
will wait to arm after voltage is latched on the arming input.
This feature can be used as an exit delay.
ARMING
Enter the value you would like for the Arming Confirmation CONFIRMATION

and press YES/OK


Value: (0-240)
(0):

YES/OK

RECORDING
DEVICES

Each device has a unique programming button. Please

reference the Installation Sheet for the device you would like
to program.
PRESS PROGRAM
BUTTON OF DEVICE YES/OK

*Note: If you are having issues pairing a device to the panel, (Device Type) #
please refer to the troubleshooting section. Recorded

Press YES/OK on Radio Range Test? You must allow the

Radio Range test to run for at least 30 seconds (9/9) before RADIO RANGE
stopping the test by pressing YES/OK. TEST?
RF TEST
x/9

Press ESC/NO if first Radio Range Test was successful.

RADIO RANGE
TEST?
Use the arrow keys to select the proper area. Devices that AREA ALLOCATION:
need an entry/exit delay should be set to AREA 1. Devices
that must be instant trigger should be AREA 2, 3, or 4. Press
YES/OK.
NAME LOCATION:

FUNCTIONAL
DEVICE TEST?

ENTERING A NEW
DEVICE? YES/OK or ESC/NO

CLOSE THE PANEL

Before completing programming make sure that all tampers

OPERATION
are depressed by verifying that each devices indicator LED is
off. COMPLETED? YES/OK

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Device Installation

DCV651 – Outdoor MotionViewer / BR651 Outdoor Badge Reader

Place batteries in Device. Wait for LED to turn on. Press and release the programming
button.

DCV601 – Indoor MotionViewer / ITR601 – Indoor Blind PIR

Place batteries in device. Wait for LED to turn on behind PIR lens. Press and release the
programming button.

DCV601 ITR601
CT601 – Door/Window Contact
Place battery into the door/window contact. Wait for LED to turn on. Press and release the
programming button.

RC601 – Remote Control Fob

Press and hold the ON and OFF keys at the same time for 5 counts of Mississippi and
release.

SE651/601 – Indoor and Outdoor Sirens

Place all batteries into the siren. Wait for the LED to turn on right above the programming
button. Press and release the programming button.

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Entering a Badge or Access Code for Arming/Disarming

After Initial programming has been completed, you are not able to arm and disarm the system until
you enter a user code or badge (the installer code cannot arm and disarm the system). Codes can
be 4-6 digits and the 4th digit must be 2 values higher or lower than any other code on the system:
Example: User code 1234, next code cannot be 1235, 1236, 1233, or 1232 – These are reserved for
Silent Duress and Audible Duress. The XT system can accept up to 19 Badges or Access codes in
any combination.

You must first change the access level to 4. Right Arrow to 10/12/27 10:53 ACCESS LEVEL:
Access Level and press YES/OK. Use the arrow keys to DISARMED LVL:1 4
move to Level 4 and press YES/OK. When prompted with
Badge Or Code enter the installer code followed by YES/OK. YES/OK
BADGE OR CODE
****
Press the arrow to move to BADGES ACCESS CODES.
BADGES ACCESS
CODES

YES/OK
ENTER A
BADGE/CODE

YES/OK
Enter a 4-6 digit user code or present a badge to the reader BADGE OR CODE:
for 2 seconds. ****

YES/OK
Badge
Presented
Confirm the code by re-entering. CONFIRM THE
CODE:

YES/OK
Use the keypad to name the badge or code or leave it blank CODE NAME: NAME OF BADGE:
for the default name: ACCESS #.

YES/OK
YES/OK
ENTRY COMPLETE

If you are entering any additional codes press YES/OK. If you ENTER A
have completed entering Badges and Codes press and hold BADGE/CODE
ESC/NO for 5 seconds to return to the main manu.

Reserved codes Reserved codes Reserved codes

000000 From 9998 to 9999 All codes +1
From 99998 to 99999 All codes +2
From 999898 to 999999 All codes -1
From 314157 to 314159 All codes – 2
A total of 186 codes are forbidden

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Access level Definition & rights

LVL1 Stand by level

LVL2 Restricted USER level where it is only possible to arm/disarm the system.

USER level where it is possible to arm/disarm the system, check the event
log, test the devices.
LVL3 Modifications of the setting are not possible at this level.

User LVL3 can create LVL3 or LVL2 access codes.

INSTALLER level where it is possible to modify the setup of the panel. The approval of a
LVL3 or LVL2 is required to modify the level for LVL4.
LVL4
Installer LVL4 can create the first LVL3 access code only.

Configuration of Special Arming Modes:

To configure or modify a special arming mode, with the direction arrow go to the menu:

CONFIGURATION (LEVEL 4) + [YES/OK]  ALARM MODES PROGRAMMABLE + [YES/OK]

 FULLY ARMED, SP1 and SP2 (use direction arrows to select the arming mode you want to
modify + [YES/OK]).

For each arming mode, it is possible to specify how each of the 4 areas will be armed and how
the system will behave during an alarm.

Areas: 1 2 3 4 press the corresponding number to change that areas arming option
States: A A A A state for the respective area.

Press the [YES/OK] key after this configuration step. The system will then display what siren
mode will be in effect for this special profile. Select the siren mode using the direction arrows
then press [YES/OK].

A Armed
D Disarmed
P Perimeter Devices Only
(devices must be programmed)

E External Devices Only

(devices must be programmed)

Siren Immediate triggering of all sirens

Delay beeps Entry/Exit delay beeps, then triggering of the sirens
Silent No Sirens, No Beeps
Without Siren Beeps on the keypad only

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

How to Disable/Enable Monitoring

Disabling monitoring can be a useful tool in many situations. Before mounting devices and moving the
panel to find a good communication with devices, disabling monitoring will ensure that you will have access
to programming and that unnecessary signals are not sent to the monitoring station. When performing
maintenance on the system disabling monitoring until the issue has been resolved will ensure that you will
have access to programming throughout your troubleshooting.

Press the arrow to move to ACCESS LVL. 10/12/27 10:53

DISARMED LVL:1

ACCESS LEVEL
1

Use your arrow keys to change the level to 4 ACCESS LVL: 4 YES/OK

YES/OK
Enter the installer code for the system. If a level 3 code is BADGE OR CODE
entered in the system you will be required to authenticate with ****
that code as well.

CONFIGURATION
Press the  to move to CONFIGURATION

YES/OK

GENERAL
PARAMETERS

Use the  to move to CONFIGURATION MONITOR.

STATION
CONFIGURATION
MONITOR. STATION

YES/OK
Press YES/OK on MONITORING PARAMETERS MONITORING
PARAMETERS

Press YES/OK on MONITORING ENABLED and use the

MONITORING
 to change the value to DISABLED and press YES/OK ENABLED
to lock it in. Press and hold ESC/NO for 5 seconds to return
to the main menu.
YES/OK
MONITORING:
DISABLED

YES/OK

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ETHERNET Parameters:
nging Siren Options
To configure or modify Ethernet Parameters, go to:

CONFIGURATION (level 4) + [YES/OK] >> GENERAL PARAMETERS + [YES/OK] >> ETHERNET +

After initial programming has been completed any sounder on the system will be enabled by default,
[YES/OK]
this includes the sounder on the Keypad and Badge Reader. While there is no way to disable the
 sounding of the exit delay you are able to disable the intrusion sound.
IP Parameters:

1. DHCP Enable – IP address is assigned by the DHCP service on the network.

2. DHCP Disable – IP address must be defined in Ethernet parameters. IP address will NOT be
automatically obtained from DHCP service on the network.

 Constant Ethernet:

1. “Auto” Mode - We recommend this mode. If main powered, the panel will be connected
constantly to the local Network. In case of an alarm, the alarm will be sent in few seconds to
the monitoring station. When the main power is cut, the Ethernet module will switch off after a
delay (DELAY BEFORE OFF – 30 by default) in order to save battery life. In case of an alarm,
the panel will at first connect to the local Network. It adds few seconds to the total process of
sending an alarm.

2. “ON” Mode - The panel will be connected constantly to the local Network. This option will
impact back-up battery life.

3. “OFF” Mode - For each transmission of alarm and video, the panel will connect to the local
Network.

 PING REPLY: Enables ping response

 Time Out Server: In case of disconnection to the local Network, the panel will try after that time to
re-connect.
 Max Seg. Size: Size of packet sent

Codes Action

999996 Maintenance request - Ethernet transmission

Displays local IP address assigned to the control panel:

999995 If the DHCP mode is deactivated : the static local IP of the panel will be displayed
(defined in the ETHERNET menu – 7)

If the DHCP is activated:

 If the panel is not in transmission then 0.0.0.0 will be displayed
 If the panel is in transmission (the RJ45 led will be flashing) then the dynamic IP
of the panel will be displayed.
How to test to the dispatch center
Sends a test alarm to IP1 Address (Primary alarm receiver)
999991 This is a quick way to check for connectivity to the monitoring center. If there is a
Testing to the dispatch istransmission
done twiceproblemduringtheinstallation. Oncecommunication
panel will terminate while you are programming
faster thealarm.
than in an actual
system and then again once the installation
The system has been
will automatically attempt completely
connection tofinished. Although
IP2 Address both receiver)
(Backup alarm will useinthe
same steps the initial testthe
willevent
be that
justIP1 is unavailable.
confirmation using one device to verify the programming.
999997 Displays external power supply status
How to Disable Monitoring
Disabling monitoring can be a useful tool in many situations. Before mounting devices and moving the
panel to find a good 2G3G level, disabling monitoring will ensure that you will have access to programming
and that unnecessary signals are not sent to the monitoring station. When performing maintenance on the
system disabling monitoring until the issue has been resolved will ensure that you will have access to
programming throughout your troubleshooting.

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How to test RF for deployment of devices

Running the RF test during the mounting of devices is key to a successful Videofied installation. This test
will ensure that all devices have adequate communication with the control panel. All Videofied devices are
bi-directional which allows the system to ping the device and expect a response. The number of successful
responses out of 9 will be displayed on the keypad for the device you are running the test for. This is also a
relative range that will change in real time as you walk further away from the control panel and back closer.

When in Access Level 3 or higher press the arrow to move 10/12/27 10:53
DISARMED LVL:3
to MAINTENANCE
YES/OK
MAINTENANCE
Press the arrow to move to DEVICE LOCATING

Press YES/OK on DEVICE LOCATING to get to the list of DEVICE LOCATING

devices. Use the arrow keys to find the device you would like YES/OK
to run the test for.

(DEVICE NAME)

This test will run as long as you need it to. Pressing the
YES/OK, ESC/NO, or CLR buttons will end the test. This
test will show the results on the display of the keypad
relative to the number of successful pings to the panel. It is
RF TEST
0/9
YES/OK
required to run the test for at least 30 seconds at the
mounting location for accurate results and to have a 9/9 for
reliable transmission of alarms and video. Press YES/OK
when you are finished with the test.
YES/OK

Press and hold ESC/NO for 5 seconds to return to the main

(DEVICE NAME)
menu.

Once all devices are checking in at 9/9, you are ready to test
the full system to your central station. After arming and
tripping each device call the central station and verify alarm
and video of each device with dispatch.

Now you are ready to show the customer how to use the
system.

NOTE: To insure proper operation of the system you must get 9/9 with each device
before mounting.

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XT-IP620 Power Chart

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Arming Input Wiring Diagram

When in the ‘Arm From Host’ mode the Videofied system will only arm and disarm when
9-12v is supplied and sustained. When both arming inputs are supplied voltage at the same
time the Videofied Keypad display will show ‘SYSTEM ARMED. When only one arming
input is supplied voltage the Videofied Keypad display will show ‘PART LVL #’

Arming Input 1 will arm/disarm Areas 1 & 2

Arming Input 2 will arm/disarm Areas 3 & 4

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How to test to the dispatch center

Testing to the dispatch is done twice during installation. Once while you are programming the
system and then again once the installation has been completely finished. Although both will use the
same steps the initial test will be just confirmation using one device to verify the programming.

10/12/27 10:53
DISARMED LVL:1

Enter a User code and press YES/OK or present a badge to 10/12/27 10:53
the reader. ****

YES/OK
The system will sound the exit delay through the keypad and ARMING THE
badge reader. SYSTEM

Once the delay has expired and the keypad says SYSTEM
ARMED, put motion in front of a MotionViewer. If the
MotionViewer is in area 1 you will need to wait for the entry SYSTEM ARMED
delay to expire before disarming the system. Once the
system has gone into alarm enter a User Code followed by
YES/OK or present a badge to the reader to disarm.
SYSTEM ARMED
****

The display will tell you that there has been an intrusion since
the last time the system was armed. Press YES/OK to INTRUSION YES/OK
DETECTED
continue.
YES/OK
After pressing YES/OK the keypad will tell you which device (DEVICE NAME)
has been triggered. Press YES/OK to continue. (AREA)

YES/OK

The system will go back to the main menu automatically but 10/12/27 10:53
will not allow you to move around in programming until the DISARMED LVL:1
system has disconnected from the central station.

To verify that the system has transmitted you must contact

the Dispatch Center and have the account information ready

Note: Send 1 MotionViewer in at a time and verify with Central Station that they are
getting Alarm and Video before tripping another MotionViewer. This will save time with
the Central Station.

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How to mount the XT-IP620

How to Mount the Control Panel?

Fix the back casing on the wall
with 3 screws ()
.




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Troubleshooting

Monitoring Station is not getting ANY video but is getting signals:

Good communication between the MotionViewers and the Control Panel is key to getting successful
video to the monitoring station. During mounting of any device on your Videofied system you must
run the Radio Range/Device Locating test to ensure that the mounting location is with-in range of the
Control Panel.

 Concrete, Metal and earth are some of the largest RF inhibitors and should be taken into
account when choosing mounting locations.
 When running the Radio Range/Device Locating test you should have the site as close to the
same as it would be when the site is closed/no one is there, i.e. close garage doors/service
doors, etc. Device locating steps can be found on Page 17.

Devices are not

sending Video
clips

YES/OK –
NO – There are no
There are Check faulty devices
faulty devices Maintenance/
Display Faulty
Devices

MotionViewers Run
come up with Maintenance/
‘Radio Problem’. Device
This means that Locating
the MotionViewers
are currently not
talking with the
Control Panel.
Device Locating will test the RF
signal strength between the device
and the Control Panel. For reliable
transmission this result must be a 9/
Bring the devices 9. This is the number of successful
back to the Control pings between the device and the
Panel and hit the Control Panel so a loss of just 1
programming packet could cause failure to
button to force transmit video.
them to sync back
with the panel.

Important Note: Videofied will only automatically download the first MotionViewer video that is taken and
only if this is the primary event or reason for the panel connecting with the monitoring station. If the account
is on test you will only ever get the first video downloaded. If you are only getting the events at the station
and all tests above pass more than likely you are sending a preceding event (like an arming signal or door
contact) which will cause the video to not auto download because the video is not the primary event.

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Monitoring Station is not getting any signals:

Communication between the Control Panel and the Monitoring Station is over an Ethernet
Connection.

 Go into Maintenance and run the ETH STATUS to see if you receive back an IP Address or
error.
 If you receive an IP Address back you will want to contact and consult the network admin to
make sure the outbound port is not being blocked (Port 1 programmed in the panel).

Panel is staying CONNECTED WITH MONITOR STATION

While the Control Panel is attempting or is connected with the Monitoring Station you will see this
message when you attempt to move around on the keypad. If the system is not successful in
connecting with the station it will retry the connection multiple times, locking you out of programming
until it is done trying. This normally can take anywhere between 15-20 minutes.

 If you want to force the panel to disconnect you must

o 1. Remove the batteries from the control panel
o 2. Secure the cover tamper of the panel
o 3. Re-insert the batteries into the control panel and sync the keypad back by pressing
the CLR and ESC/NO buttons at the same time.
o 4. Access the Configuration menu by changing you access level to 4 and go to
Configuration Monitor Station.
o 5. In Monitoring Parameters – Disable monitoring until the connection issue is resolved.

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Unable to record device or getting ‘Pairing Failure’ error

This usually occurs when the device still has a pairing key from a previous system or setup. To
perform a pairing key override:

o 1. Remove all batteries from the device.

o 2. Make sure your system is ready to record devices:
o A. If learning in the keypad, press the panel’s programming button. DO NOT
HOLD THE PANEL’S PROGRAMMING BUTTON
o B. If learning in additional devices, make sure the keypad reads ‘Press
Programming Button Of Device’
o 3. Insert a single battery into the device.
o 4. Wait 1 second for device to power up.
o 5. Press programming button of device (for keypads press ‘CLR’ & ‘ESC/NO’ keys at the
same time)

For the 4-button remote keyfobs the process is slightly different:

o 1. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 12 seconds
o 2. Wait 1 second
o 3. Press and hold the ‘ON’ and ‘OFF’ keys at the same time for 5 seconds, you should
hear 4 beeps from the keyfob.

Outdoor MotionViewer Trips All the Time:

It is important to follow these basic installation tips when mounting and aiming an outdoor
MotionViewer

o 1. Protect your assets, not the whole area.

 Secure specific assets or clusters of assets rather than cover a large
area where the range of the MotionViewer might extend beyond the
assets and detect irrelevant objects.

o 2. Terminate the view of the MotionViewer.

 Make sure to tilt the MotionViewer down 5-7° so that its top line of
sight terminates into the ground. Taking into account all three
elements; PIR, digital video camera, and infrared illuminators – you
will want to terminate the view of the MotionViewer at 40 ft. from the
device.

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XT-IP620 -SERIES ‘AFTER INITIAL PROGRAMMING’ FLOW CHART

Parameters are only available in Access Level 4

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2012/1/9 Ed 1.1 Setup and Programming manual for XT-IP620 series

Addendum

1. LSH20 Control Panel

Batteries:

2. LS14500 Peripheral Batteries:

Excludes SE601 and SE651

3. Lithium Battery Storage:

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4. Finding Manufacture Week and Year:

The Manufacture week and year can be found in the serial number of the device/control panel. The
second sets of 4 numbers in the serial number are WWYY.

####0411######## = Which shows that this device was manufactured in the 4 th week of 2011.

5. Event Log Ethernet Codes

Log Code Meaning

Ethernet Off Ethernet interface is OFF
Ethernet On Ethernet interface is ON
Ethernet (0) Ethernet Error
Ethernet (1) No DCHP reply (after MAX DHCP RETRY)
Ethernet (2) No Frontel reply (after TIMEOUT SERVER)
Ethernet (255) Ethernet communication success
Ethernet Lost No Ethernet cable detected
Ethernet Returned Ethernet cable restored

6. Additional System Codes

Codes Action

999996 Maintenance request - Ethernet transmission

Displays local IP address assigned to the control panel:

999995 If the DHCP mode is deactivated : the static local IP of the panel will be displayed
(defined in the ETHERNET menu – 7)

If the DHCP is activated:

 If the panel is not in transmission then 0.0.0.0 will be displayed
 If the panel is in transmission (the RJ45 led will be flashing) then the dynamic IP
of the panel will be displayed.

Sends a test alarm to IP1 Address (Primary alarm receiver)

999991 This is a quick way to check for connectivity to the monitoring center. If there is a
transmission problem the panel will terminate communication faster than in an actual alarm.
The system will automatically attempt connection to IP2 Address (Backup alarm receiver) in
the event that IP1 is unavailable.

999997 Displays external power supply status

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7. Replacing Device and Control Panel batteries

When replacing batteries in the Videofied control panel or devices the battery replacement mode
must be used. This will ensure that the low battery algorithm on the panel/device is properly reset
and also helps keep the devices synced with the control panel.

Devices:

Access Level 4 -> Maintenance -> Replace Batteries -> Devices

The system will give you 1 minute to open any device on the system to replace the batteries.
When a device is opened you will have 5 minutes to replace the batteries before the system will
time out and all tampers will be active again on the system. We suggest that you start the device
battery replacement for each individual device to ensure the 5 minutes does not expire and tamper
signals are not sent to the monitoring station.

Control Panel:

Access Level 4 -> Maintenance -> Replace Batteries -> Panel

The system will give you 1 minute to open the panel. When the panel is opened it will give
you 5 minutes to replace the batteries before the control panel tampers will be active again.

8. Checking control panel firmware version

1. All control panel labels on the box and inside of the cover will have the firmware
version listed.

2. After completing initial programming hit the 0 key 6 times followed by YES/OK
(000000 + YES) and the firmware version will be listed.
3. Connect the panel to TMT2 using the USB or Cellular connection. The firmware
version of the control panel is listed on the main screen.

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