A Fuzzy TOPSIS-Based Approach To Maintenance Strategy Selection: A Case Study
A Fuzzy TOPSIS-Based Approach To Maintenance Strategy Selection: A Case Study
ISSN 1990-9233
© IDOSI Publications, 2011
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Candidate of business Management, University of Tehran, Tehran, Iran
Abstract: In this paper, the selection of maintenance strategies in Electerofan Company is studied. The
evaluation of maintenance strategies for each piece of equipment is a multiple criteria decision-making (MCDM)
problem. To deal with the uncertain judgment of decision makers, a fuzzy TOPSIS method is applied as an
evaluation tool, where uncertain and imprecise judgments of decision makers are translated into fuzzy numbers.
A specific example of selection of maintenance strategies in this company with the application of the proposed
fuzzy TOPSIS method is given, showing that the Preventive maintenance strategy is the most suitable for
equipment.
Key words: Maintenance strategies Multiple criteria decision-making Fuzzy logic TOPSIS
Corrective maintenance. The main feature of Access to Equipment and Technology: One of the
corrective maintenance is that actions are only effective factors in selecting a strategy is access to
performed when a machine breaks down. There are equipment and technology needed to implement.
no interventions until a failure has occurred.
Predictive maintenance. Unlike the condition-based Technique Reliability: Still under development,
maintenance policy, in predictive maintenance the condition-based maintenance and predictive maintenance
acquired controlled parameters data are analyzed to may be inapplicable for some complicated production
find a possible temporal trend. This makes it possible facilities.
to predict when the controlled quantity value will
reach or exceed the threshold values. Safety: Safety levels required are often high in many
Condition-based maintenance. A requisite for the manufacturing factories, especially in industry companies.
application of condition-based maintenance is the The relevant factors describing the Safety are:
availability of a set of measurements and data
acquisition systems to monitor the machine Facilities: For example, the sudden breakdown of pump
performance in real time. The continuous survey of can result in serious damage in this plant.
working conditions can easily and clearly point out
an abnormal situation (e.g. the exceeding of a Personnel: The failure of many machines can lead to
controlled parameter threshold level), allowing the serious damage of personnel on site.
process administrator to punctually perform the
necessary controls and, if necessary, stop the Environment: The failure of equipment with poisonous
machine before a failure can occur. liquid or gas can damage the environment.
Comparing Criteria: Different manufacturing companies Cost: Different maintenance strategies have different
may have different maintenance goals.Accoding to Wang expenditure of hardware, software and Specialist
et al. [2], Bevilacqua et al. [1] and expert’s opinion; these employee.
goals can be divided into four aspects analyzed as
follows: Hardware: For condition-based maintenance and
predictive maintenance, a number of sensors and some
Added-value: A good maintenance program can induce computers are indispensable.
added-value, including low inventories of spare parts,
small production waste and Product quality. Specialist Employee Required: To implement each
strategy, the specialist force is required that the number
Product Quality: Equipment failure can affect the quality and type according to the chosen strategy will change.
of products which is produced. In fact, when the machin These forces can be absorbed from outside organizations,
is in better condition and with greater reliability work, the or individuals within the organization with the training
quality of products will increase. they provide.
Production Waste: The failure of more important Software: Software is needed for analyzing measured
machines in the production line often leads to higher parameters data when using condition-based maintenance
production loss cost. Selecting a suitable maintenance and predictive maintenance strategies.
strategy for such machines may reduce production waste.
Fuzzy Sets and Fuzzy Numbers: Fuzzy set theory, which
Spare Parts Inventories: Generally, corrective was introduced by Zadeh [3] to deal with problems in
maintenance need more spare parts than other which a source of vagueness is involved, has been
maintenance strategies. utilized for incorporating imprecise data into the decision
framework. A fuzzy set A can be defined mathematically
Applicability: Applicability refers to the appropriate by a membership function µA(X) , which assigns each
conditions for implementing the strategy. element x in the universe of discourse X a real number in
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Table 1: Linguistic scales for the importance of each criterion Step 4: Determine the fuzzy positive-ideal solution (FPIS)
Linguistic variable Corresponding triangular fuzzy number and fuzzy negative-ideal solution (FNIS).
Very low (VL) (0.0, 0.1, 0.3) According to the weighted normalized fuzzy decision
Low (L) (0.1, 0.3, 0.5) matrix, we know that the elements V are normalized
ij
Medium (M) (0.3, 0.5, 0.7) positive TFNs and their ranges belong to the closed
High (H) (0.5, 0.7, 0.9) interval [0, 1]. Then, we can define the FPIS A+ and FNIS
Very high (VH) (0.7, 0.9, 1.0) A– as following formula:
di−
The normalized rij are still triangular fuzzy numbers. CCi =
di+ + di− (14)
For trapezoidal fuzzy numbers, the normalization process
can be conducted in the same way. The weighted fuzzy i = 1,2,....m
normalized decision matrix is shown as following matrix
V :
According to the CCi, we can determine the ranking
order of all alternatives and select the best one from
vij ]m× n ,
v=[ among a set of feasible alternatives.
In the last years, some fuzzy TOPSIS methods were
i = 1,2,...,m; j=1,2,...,n (8) developed in the different applied field. Lin and Chang
[12] adopted fuzzy TOPSIS for order selection and pricing
v=
ij rij ⊗ w j (9) of manufacturer (supplier) with make-to-order basis when
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orders exceed production capacity. Chen and Tsao [13] TOPSIS approach for evaluating dynamically the service
are to extend the TOPSIS method based on interval- quality of three hotels of an important corporation in Gran
valued fuzzy sets in decision analysis. Ashtiani et al. [9] Canaria island via surveys. Wang and Elhag [20]
used interval-valued fuzzy TOPSIS method is aiming at proposed a fuzzy TOPSIS method based on alpha level
solving MCDM problems in which the weights of criteria sets and presents a non-linear programming solution
are unequal, using interval-valued fuzzy sets concepts. procedure. Chen et al. [11] applied fuzzy TOPSIS
Mahdavi et al. [14] designed a model of TOPSIS for the approach to deal with the supplier selection problem in
fuzzy environment with the introduction of appropriate supply chain system.
negations for obtaining ideal solutions. Büyüközkan et al.
[10] identified the strategic main and sub-criteria of Case Study: The Electrofan Company is a large, well
alliance partner selection that companies consider the known manufacturer that Working in LPG and CNG
most important through Fuzzy AHP and Fuzzy TOPSIS industry in Iran. In this research, 12 experts and managers
model and achieved the final partner-ranking results. Abo- were invited to survey five alternatives using the research
Sinna et al. [15] focused on multi-objective large-scale framework shown in Fig 2. This research framework
non-linear programming problems with block angular includes 11 evaluation criteria, such as Product Quality
structure and extended the technique for order preference (C 1), Production waste (C2), Spare part inventories (C 3),
by similarity ideal solution to solve them. Wang and Access to Equipment and Technology (C4), Technique
Chang [7] applied fuzzy TOPSIS to help the Air Force reliability (C5), Facilities (C6), Personnel (C7), Environment
Academy in Taiwan choose optimal initial training aircraft (C8), Hardware (C9), Specialist employee required (C10) and
in a fuzzy environment. Li [16] developed a compromise Software (C11). In addition, there are five alternatives.
ratio (CR) methodology for fuzzy multi-attribute group After the construction of the hierarchy the different
decision making (FMAGDM), which is an important part priority weights of each criteria, attributes and alternatives
of decision support system. Wang and Lee [17] are calculated using the fuzzy TOPSIS approach. The
generalized TOPSIS to fuzzy multiple-criteria group comparison of the importance or preference of one
decision-making (FMCGDM) in a fuzzy environment. criterion, attribute or alternative over another can be done
Kahraman et al. [18] proposed a fuzzy hierarchical TOPSIS with the help of the questionnaire. The method of
model for the multi-criteria evaluation of the industrial calculating priority weights of the different decision
robotic systems. Ben ´tez et al. [19] presented a fuzzy alternatives is discussed following part.
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Table 4: Subjective cognition results of evaluators towards the five levels of linguistic variables
A1 A2 A3 A4 A5
C1 (4.21, 6.21, 8.21) (3.56, 6.45, 7.46) (2.92, 4.84, 6.84) (3.00, 5.00, 7.00) (2.00, 4.00, 6.00)
C2 (5.17, 7.17, 9.00) (2.45, 4.45, 6.45) (1.80, 3.65, 5.65) (3.48, 5.76, 7.76) (4.02, 6.00, 7.96)
C3 (5.11, 7.11, 9.16) (4.52, 6.50, 8.56) (3.50, 5.50, 7.50) (3.86, 5.86, 7.86) (3.18, 5.18, 7.18)
C4 (4.68, 6.68, 8.56) (4.65, 6.65, 8.65) (4.00, 6.00, 8.00) (2.06, 4.00, 6.00) (2.19, 4.19, 6.19)
C5 (4.33, 6.35, 8.35) (4.11, 6.00, 7.89) (3.86, 5.86, 7.86) (2.44, 4.46, 6.48) (2.53, 4.53, 6.53)
C6 (4.23, 6.32, 8.46) (3.00, 5.00, 7.00) (3.85, 5.85, 7.64) (4.50, 6.50, 8.50) (3.17, 5.17, 7.17)
C7 (4.46, 6.52, 8.58) (2.08, 4.00, 6.00) (2.45, 4.45, 6.45) (3.50, 5.50, 7.50) (1.75, 3.50, 5.50)
C8 (4.33, 6.33, 8.33) (1.70, 3.52, 5.52) (1.67, 3.56, 5.56) (1.67, 3.50, 5.50) (4.08, 6.00, 7.83)
C9 (2.36, 4.42, 6.42) (4.50, 6.50, 8.42) (2.67, 4.67, 6.67) (3.00, 5.00, 7.00) (3.24, 5.24, 7.38)
C10 (2.46, 4.38, 6.38) (4.86, 6.84, 8.78) (2.67, 4.67, 6.67) (3.50, 5.50, 7.50) (3.20, 5.20, 7.20)
C11 (1.67, 3.56, 5.56) (5.17, 7.17, 9.00) (4.33, 6.33, 8.25) (4.00, 6.00, 8.00) (1.67, 3.56, 5.56)
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Step 4: Establish the weighted normalized fuzzy decision Table 7: Closeness coefficients and ranking
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