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Ryanair Training - EU

This document outlines the terms of a cabin crew training agreement between Ryanair and a trainee. It details the criteria required for acceptance onto the training course, including English language proficiency, age, physical characteristics, and medical requirements. Trainees must pass a medical exam by an aviation doctor and disclose any medical conditions. The document also specifies the schedule and components of the six-week training course, which includes classroom, airport, and flight training. Trainees must complete unpaid practice flights at the end of training to graduate. The agreement gives Ryanair the right to relocate cabin crew as needed.

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0% found this document useful (0 votes)
3K views13 pages

Ryanair Training - EU

This document outlines the terms of a cabin crew training agreement between Ryanair and a trainee. It details the criteria required for acceptance onto the training course, including English language proficiency, age, physical characteristics, and medical requirements. Trainees must pass a medical exam by an aviation doctor and disclose any medical conditions. The document also specifies the schedule and components of the six-week training course, which includes classroom, airport, and flight training. Trainees must complete unpaid practice flights at the end of training to graduate. The agreement gives Ryanair the right to relocate cabin crew as needed.

Uploaded by

cortezdesignsinc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Cabin Crew Operator Training Agreement

This Agreement is dated _____________________

between

Ryanair Group Holdings (herein referenced as “Ryanair”)

and,

NAME: ____________________________________________________________________________________________,

ADDRESS: ________________________________________________________________________________________________.

Congratulations on being offered a place on the course. Below are all the details of your training agreement. Like all
agreements, it contains legalistic phrasing etc. so if you are not sure of anything contained within this document, please contact
us and we will answer any questions that you may have.

1. Criteria for Acceptance to the Training Course:


To qualify for acceptance to the Training Course applicants must satisfy the following criteria: -
1) Pass interview assessment.
2) Intermediate + level of English
3) Aged 18 +
4) Able to swim.
5) Height between 5”2 (157 cm) and 6”2 (188 cm)
6) Willing and have unrestricted right to work anywhere in Europe.
7) Medically fit in accordance with airline procedures.
8) No previous criminal record.
9) Weight in proportion to height
10) Hold current EU passport valid for minimum of 1 year.
11) Complete Pre-Course Study Pack – 40 hours study. This will be emailed to you when you Register for a Training Course.

Please note all candidates must be proficient in the English language in order to qualify for a place on the Training Course.

2. Medical Exam & Pre – Employment Medical Disclosure


Prior to joining the Training course, it is a condition that you expressly disclose any medical history which may affect your ability
to complete all elements of the training course which are required to operate in the capacity of the Cabin Crew (this is inclusive
of both physical and psychological conditions). Any such condition(s) must be fully supported by the required documentation
from a medical professional and provided to your recruiter prior to joining the training course.
To operate as cabin crew, it is a legal requirement that a Medical Exam will have to be taken by an aviation approved doctor prior
to the start of the Training Course. It is a requirement to pass the medical exam prior to attending the Training Course. It is the
student’s responsibility to obtain an AME cabin crew medical certificate prior to attending the training course and also notify
the Company. Students must inform the Company if they suffer or are taking any regular medication for any illness. Please note
the medical must be completed by a registered AME/OHMP and not a regular doctor.

The required AME medical document is called the “Cabin Crew Medical Report for Cabin Crew Attestation (CCA) Applicant or
Holder”. This document is issued in two languages (the language of the country of examination and English). Students must

Cabin Crew Training Course Agreement


ensure that the AME certificate is valid for the course start date. The students must also
ensure this document contains the student’s name as per passport and that the document is signed and stamped by an official
AME doctor. The student is required to sign the relevant section “Signature of CCA applicant or holder”.

If you fail to provide your original AME Medical Certificate on the first day of training, you will not be permitted to continue on
the course. If you have any questions regarding the medical, please liaise with your appointed recruiter.

Please note that it often takes several weeks to receive a medical certificate, so please ensure you commence this process at
your earliest convenience. Pilot medicals will not be accepted.

3. Crew ID Application / Reference Letters

For security reasons you will need an ID Card to access the airport to operate as Cabin Crew. It is the candidate’s responsibility to
ensure that they have provided all relevant documentation to Crewlink’s ID Department to obtain an ID Card. There are different
requirements for different airports, therefore you will be contacted by the assigned ID department representative for the required
documentation.

PLEASE NOTE YOU WILL NOT BE PERMITTED TO OPERATE AS CABIN CREW IF YOU DO NOT HAVE AN ID CARD. THEREFORE,
YOU MUST BE ABLE TO SUPPLY ACCURATE DATES AND CONTACT DETAILS FOR ALL OF YOUR REFEREES AND MAKE PROVISION
FOR REFERENCES TO BE WRITTEN IN ENGLISH IF NECESSARY.

The requested documentation must be provided either before or on the first day of the course in order to provide sufficient
time to be process your application for the ID Card before the end of the course. If all your References are not submitted and
approved by the Crew ID Department before the end of the course, you will not be able to take up the position.

A minimum requirement for all bases is to provide a fully completed Ryanair Security declaration form, copy of passport, a
CRC from every country where you have resided for 6 months or more during the previous 5 years and a written reference from
every previous employment or educational establishment you have attended in the last 5 years. The ID Background Check
Department will request the references based on the information you provide us by completing the Crewlink Identification
Form.

Criminal Record Check (CRC)

A Criminal Record Check from every country you have resided for 6 months or more during the previous 5 years verifying that
you have no previous criminal convictions should be supplied on the 1st day of the Training Course. This will be used when
applying for each applicant’s Crew Identification Card. Any expenses incurred in applying for a Criminal Record Check will be at
the applicant’s own expense. If you do not supply a Criminal Record Check your ID cannot be submitted. You need to have your
FULL ID approved by the end of the course, otherwise you cannot take up the position of Cabin Crew. The CRC is valid for a period
of 10 weeks only, so this needs to be valid and remain in date for the duration of the training course. The Criminal Record Check
must be officially translated into English by a certified translator and officially stamped.

Missing Paperwork
If you are missing paperwork or Criminal Records, you will be given a deadline of 1 week to provide this missing paperwork. Our
ID team will then meet with you to review your file in or around the end of week 2 of the training course. If you are still missing
paperwork at this meeting, we will give you a 2nd deadline to provide the missing paperwork. You will need to have provided all
missing paperwork by the end of week 3. If you do not provide the paperwork at this stage the payment of per diems will cease
and you will be given a final 5 days to provide all missing paperwork. You will then be removed from the training course and will
be unable to attend any future training courses for this position.

Cabin Crew Training Course Agreement


4. Training Course Schedule:
The course will run for approximately six weeks generally from 09:00 – 18:00, five days a week and may include weekend days.
The majority of the training days will be completed in the classroom; however, training will also be carried out at an airport base
and in-flight. Due to the availability of aircraft this training may not necessarily happen during normal course hours and may be
completed at weekends or during the night. It will be necessary for the Trainees to make themselves available at these times
should it be required. The company reserves the right to change the course plan and move the location of the classroom if it
proves necessary to do so.

5. Breakdown of Training Course Schedule:

The course is divided into 3 parts:


Part 1: Service Training, 1-2 week:
School Introduction Day
Ryanair Introduction + Uniform Fitting CRM
General Aviation Knowledge and Regulation Passenger
Handling
Security + Survival Security
Exam + First Aid First Aid
Dangerous goods + Fire & Smoke Dangerous
Goods Exam
Initial Exam

Part 2: Safety Training, 3-5 week:


Fire & Smoke and Doors & Exits Fixed
Equipment
Safety equipment & Pilot incapacitation & Passenger briefing Evacuation
procedures & Decompression & Crowd control Ditching & Rejected take
off & Missed approach.
Swimming pool
First Aid practical + Fire & Smoke SEP
practical
Conversion Exam Ryanair
Direct 3 days Sales & Service
Sales & Service / Security
Security Exam / Contracts / Wing Ceremony

Cabin Crew Training Course Agreement


Part 3: Supernumerary Flights
Upon successful completion of the final examination and for the purpose of completion of the training, it will be necessary for
each Trainee to complete a series of “supernumerary flights” (practice flights) with experienced Cabin Crew Staff operating
on one of our aircrafts.
Supernumerary flights will be organized over three to four consecutive days and are part of the training and therefore unpaid.
The base/airport from which the supernumerary flights are operated will be assigned subject to availability and will be at the
discretion of Ryanair. Should you fail to complete your supernumerary flights then the offer of Employment with relevant Agency
will be withdrawn.
At all times the Agency, have the right to relocate Cabin Crew Staff to any Ryanair European Base/Airport. While every
consideration will be given to each Trainee’s base preference, due to logistical and operational demands the cabin crew contract
agencies have the right to move staff where Ryanair’s operation requirements dictate.

6. Accommodation during the Training Course


It is the student’s responsibility to source suitable accommodation for the duration of the course at the expense of the student.
The student acknowledges and agrees that it is their sole responsibility to source and secure suitable accommodation for the
duration of the course at their own expense. The only exception to this requirement is if the training course takes place at the
Hahn Training Centre, where low-cost accommodation is booked by the Company and is mandatory for all students. The student
further acknowledges and agrees that failure to comply with this requirement may result in the student being unable to attend
the course and that they will in turn be responsible for any associated costs/fees. In addition, the student also agrees that they
will be responsible for any additional expenses related to their accommodation which includes but not limited to meals,
transportation, and other incidental expenses.

7. Per Diem & Payment


You will receive a daily per diem of €28 for each class day during the training course. Training related costs are reimbursed via the
daily Pier Diem Payment which is paid by the Finance Department and paid weekly in arrears. Course payments are for the specific
course you attend and should not be compared to other courses / regions as each course schedule and class days can vary from
course to course.
Please note the applicable Training Payment is paid on the last working day of each month (on or around 28th). This payment is
pro-rated to your Training Course start date and end date. Training payment will only be payable for days in which training is
scheduled to take place.
The Company reserves the right to withdraw/amend these payments at any time at its sole discretion. In cases of non-attendance
or unacceptable behaviour/conduct payments may not be made. Payment will only be received for each class day attended during
the Training Course and non-attendance no matter what the circumstances will be un-paid.
In addition, the New Joiners Allowance (which is also discretionary in nature) is not applicable during the Training Course and will
only be offered once you successfully pass all elements of your required training, are issued with a contract of employment, and
officially commence employment with the Company.

8. Study Time
The Training Course is an intensive program and will require that each Trainee takes approximately 2 hours each evening to
revise what they have learned that day. It is advisory to study all elements of the required training in order to successfully pass
the exams.

9. Pre-Course Study Pack


The Pre-Course Study Pack will be sent to each candidate before the course commences. There is 40 hours of study within the
pack and each candidate must ensure that they have covered all the topics before the first day of training. In order to pass the
course successfully we recommend you study this pack for at least 40 hours.

Cabin Crew Training Course Agreement


10. Attendance
Like any course that you would study, attendance is compulsory. In a mere six weeks you will learn an entirely new profession.
Each day of the course is dedicated to a specific training technique and cannot be repeated; hence, it is obligatory that all
Trainees maintain a 100% attendance record. Absenteeism or repeated tardiness will result in expulsion from the course.

11. Behaviour
Trainee’s general behaviour & attitude will be assessed throughout the Training Course. If your instructor deems your behaviour to
be unsatisfactory, (this would include abuse of alcohol/drugs) you may be removed from the Training Course, and you will not be
offered a position as cabin crew. You may be required to partake in a random drug screening programme during the course.

12. Examinations
Examinations will take place throughout the training. It will be necessary for any Trainee who would like to be considered for a
position with one of our contracting agencies to pass all of these exams. An opportunity to re-sit the final exam will be given in
certain circumstances. If you are encountering any difficulties on the course, it is extremely important that you inform the trainer
so that they can give you as much additional assistance as possible.

13. Wings Ceremony


Successful Trainees will be invited to participate in the Wings Ceremony / Presentation to celebrate all the hard work during
the course and will be organised for you by the Company. You will receive your uniform and Training Certificate on this day.

14. Base Allocation


While every effort is made to meet your preferred base (through review of your assessment day location, current address and
nationality), please note there may not be any positions available at these locations and as such, you may be offered an alternative
base. Base allocations will be assigned before the first day of the course and therefore you can begin your search for
accommodation with other students at your base. Your instructor will endeavour to assist you with contact details from crew
notice boards and letting agents. It will be the Trainee’s own responsibility to organise their accommodation at their new
location. The company however withholds the right of changing pre-assigned bases at any stage of the Training Course should
client operational requirements change.

15. Health Insurance


In order to qualify for health insurance during training all candidates should ensure that they hold a valid European Health
Insurance Card (EHIC) issued by their Home Country before commencing the Training Course. An EHIC entitles the holder to free
emergency medical assistance in any EU member state in which they are not residing. Once employment commences
employees will need the following documents to be covered for health insurance:

If Based in ANY UK BASE


1. UK EHIC issued by the UK government (application to be made by the employee – this can be done online at:
https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic/

If Based in ANY IRISH Base


1. Irish EHIC – issued by the Irish Health Authority (CWK/WFI will include application form in Contract Pack)
2. HSE Medical Card – this card will entitle the holder to free medical care within the Irish public healthcare system.
Application can only be made directly by the employee and is subject to various requirements/criteria. For more information go
to http://www.hse.ie/en/

If Based in EU BASE - EXCLUDING ALL Irish bases and UK bases


1. Local (Home Country) EHIC – issued by your Health Authority

** Please note also that these certificates are linked to your employer/employment, hence, are only valid while the holder remains
employed. The Certs will become invalid upon resignation or termination of the employment contract.
Cabin Crew Training Course Agreement
16. Flights to Training Course
You will be provided with a flight to start your Training Course on any Ryanair flight throughout the Ryanair network. Should a
candidate fail the course or choose to leave the course for any reason they will not be provided with a return flight home.

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17. Advertising
The Company reserves the right to use any photographs / video footage taken during the recruitment / training for any of its
company advertising or promotions.

18. Applicable Law


The relationship between the Company and you shall at all times be governed by the law in effect and as amended from time
to time in the Republic of Ireland. The Irish courts have jurisdiction in all matters relating to the execution and termination of
this agreement.

19. Confidential Information


Except insofar as your duties shall require it, you shall not, during the continuance of your training or at any time after the
termination thereof, without the previous written consent of the Company, disclose any “Confidential Information” relating to
Ryanair or its associated companies or their respective businesses, any trade secrets, the knowledge of which you may possess
while training, not use or attempt to use such information or trade secrets in any way that may cause loss or injury to the
Company, it’s associated companies or their respective businesses.
“Confidential Information” includes but is not limited to all secret confidential information of whatever kind that may have come
to your knowledge during or as a result of your training, its business plans, finances, staff, customers and prospective customers,
suppliers or products, information which has been disclosed in confidence by a third party, and any other information of a kind
that would usually be regarded as secret or confidential.
You shall not at any time during your training nor at any time after the termination of your training, directly or indirectly gather
material about any aspect of the Company’s operation for use by newspapers, magazines, websites, television or radio stations,
or any other media or other third-party use.
You are expressly prohibited from making any video, audio, electronic or other recording of any aspect of Ryanair’s operations
whilst on duty or off duty without the express prior written permission of Ryanair.
You shall not work on behalf of any media organisation or work on a freelance basis during your training. Failure to comply
with the above provisions shall be considered grounds to immediately terminate your participation in the Training Course. In
addition, Ryanair will initiate legal proceedings against you and/or any relevant third-party seeking damages (including
exemplary damages) for defamation libel, breaches of confidentiality and invasion of privacy and furthermore shall pursue you
for the legal costs of said proceedings.

20. Assignment
Ryanair shall have the right to assign this Agreement to any other person, firm or corporation without the Trainee’s consent.
This Agreement is personal to the Trainee and shall not be assignable by the Trainee.

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Training Courses – 2023
21. Data protection
By signing this agreement, you acknowledge that the Company and our contracting agencies, will be processing personal data
provided by you in compliance with applicable data protection rules.
Specifically, you acknowledge that the Company will be processing personal data provided by you to the Company and our
contracting agencies for all purposes relating to the performance of this Agreement and as set out in the Data Protection
Addendum attached to this agreement.
By signing this Agreement, you confirm that you have read and understood the content of the attached Data Protection
Addendum.
CABIN CREW TRAINEE DATA PROTECTION POLICY

Ryanair is committed to complying with applicable data protection and privacy standards at all times and takes its responsibility
regarding information security very seriously. Any personal data collected by the company through this training course is
processed in accordance with this Cabin Crew Trainee Data Protection Policy, and in compliance with the Data Protection Acts
2018, 1988 and 2003, the ePrivacy Regulations 2011 and related legislation (together “the DPAs”), the EU General Data
Protection Regulation (EU Regulation 679/2016) (“the GDPR”) and related Irish data protection legislation.

• Data Controller

“Ryanair” (referred to as “we”, “us”, “our” or “Ryanair” in this policy) in this policy primarily refers to Ryanair D.A.C., the main
operating company of the Ryanair group, and, where appropriate, to other companies in the Ryanair group or other entities
over which Ryanair exercises management control. Ryanair D.A.C. is the “data controller” of all personal information that is
collected and used in connection with this training course. Ryanair is registered in Ireland with registration number 104547
and registered offices at Ryanair Dublin Office, Airside Business Park, Swords, Co. Dublin.

• Our Data Protection Obligations

The data protection rules require that personal information we hold about you must be:-

• Used lawfully, fairly and in a transparent way,


• Collected by us only for valid purposes that we have clearly explained to you and not used in a way
that is incompatible with those purposes,
• Relevant and limited to the purposes that we have told you about, and sufficient to meet those
purposes,
• Accurate and, where necessary, kept up to date,
• Kept only for as long as necessary for the purposes that we have told you about, and
• Kept securely.

• What Personal Data We Process, and Why

Personal data means any information relating to you which allows us to identify you, such as your name, contact details, education,
qualifications and work experience.
We only collect that personal data which we need to fulfil the purposes outlined in this Policy and we will not retain it for any
longer than is necessary.
The information you provide us, or to our contracting agencies that we share with our contracting agencies during the training
process is used to assess your suitability for employment as Cabin Crew. Our use of this information during this process is based
on your consent. You do not have to provide the information we request but it might affect your application if you do not
provide it.
We or our contracting agencies may collect personal data from you at the application stage, during the training course, and
when our contracting agencies are making a conditional and / or final employment offer. The contracting agencies will perform

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pre-employment background and reference checks. All checks are carried out in a fair and consistent manner and will be limited
to information that is directly relevant to the position being applied for and in pursuance of our legitimate business interests.

Specifically, the following categories of information may be collected:

a. Personal details including name, contact details, and a photo;

b. Previous experience and employment entitlements, education, qualifications, a resume and answers to
questions relevant to the position you have applied for;

c. Information provided when completing tests or profile questionnaires and/or attending an interview;

d. Proof of your identity and qualifications, criminal records if relevant, referees, health information if relevant;

e. Bank details and emergency contact details.


Personal details about your physical or mental health, alleged commission or conviction of criminal offences, and trade union
membership are considered “sensitive” personal data under applicable data protection laws. We will only process such data if
you have either given your explicit consent, we are legally required or allowed to collect and process it, or you have deliberately
made it public. We will only request such sensitive personal data that is necessary, proportionate and in pursuance of our
legitimate business interests. By providing any sensitive personal data you explicitly agree that we may collect and use it in
accordance with this Policy.
• Sharing Your Personal Data
Your personal data may be shared with other companies within the Ryanair Group.
We may also share your personal data with the following third parties for the purpose described in this Policy:

a. Third party recruitment agencies we contracted to assist us with the vetting of applicants.

b. Third party employee background screening companies who may check your credit history, employment
history, driving records and criminal records, if relevant to the position.

c. Any regulatory body or other organisation which investigates and determines complaints about employment
recruitment or which regulates employment or equality legislation, if a complaint is made about this process.
We will also share personal data with our legal advisors in such cases.
We require all third parties processing personal data on our behalf to have appropriate technical and operational security
measures in place to protect your personal data, in line with Irish and EU law on data protection standards. We further require
that they do not share your personal information with any third parties without our explicit consent and without guaranteeing
adequate security standards and that they will hold it securely and retain it for the period we instruct.

• How Long Do We Retain Your Personal Data

If you successfully complete this training course, the personal data you provide during the training process will be securely
retained by our contracting agency that you will be employed by as part of your employee file in line with their Data Protection
and retention policies. This includes your criminal records, fitness to work, records of any security checks and references.

If you are unsuccessful at any stage of this training process up until the completion of initial training, the information you have
provided will be securely retained for 12 months from the end date of the training course. Where you have completed initial
in full and have been issued with a CCA, it is a legal requirement that Ryanair retain all records until 3 years after you have left
the company. We retain your information in case any queries or issues arise in relation to this training process, and we need
the information to respond to such issues or queries,

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and/or if a suitable position were to arise with the Company within that time period which we may invite you to apply for.

• Data Protection Officer

We have appointed a DPO to oversee compliance with this policy. In addition, you always have the right to make a complaint at
any time to the Irish Data Protection Commissioner, the Irish supervisory authority for data protection issues which is the lead
data protection supervisory authority for Ryanair as an Irish data controller.
• Your rights

Under certain circumstances, by law you have the right to:

• Request information about whether we hold personal information about you, and, if so, what that
information is and why we are holding/using it.

• Request access to your personal information (commonly known as a "data subject access request"). This
enables you to receive a copy of the personal information we hold about you and to check that we are lawfully
processing it.

• Request correction of the personal information that we hold about you. This enables you to have any
incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal
information where there is no good reason for us continuing to process it. You also have the right to ask us to
delete or remove your personal information where you have exercised your right to object to processing (see
below).

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a
third party) and there is something about your particular situation which makes you want to object to processing
on this ground. You also have the right to object where we are processing your personal information for direct
marketing purposes.

• Object to automated decision-making including profiling, that is not to be subject of any automated decision-
making by us using your personal information or profiling of you.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the
processing of personal information about you, for example if you want us to establish its accuracy or the reason
for processing it.

• Request transfer of your personal information in an electronic and structured form to you or to another party
(commonly known as a right to “data portability”). This enables you to take your data from us in an electronically
useable format and to be able to transfer your data to another party in an electronically useable format.

• Withdraw consent. In the limited circumstances where you may have provided your consent to the collection,
processing and transfer of your personal information for a specific purpose, you have the right to withdraw your
consent for that specific processing at any time. Once we have received notification that you have withdrawn your
consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless
we have another legitimate basis for doing so in law.

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If you want to exercise any of these rights, then please submit your request through Ryanair’s dedicated web-form which is
available here [https://app-de.onetrust.com/app/#/webform/22fc437a-98d6-40a3-adef- 5ed53e74d0ce] or contact our DPO by
post at Ryanair’s Data Protection Officer, Ryanair Dublin Office, Airside Business Park, Swords, County Dublin.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may
charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with
the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the
information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal
information is not disclosed to any person who has no right to receive it.

• Changes to this Data Protection Policy

This Policy may change from time to time.

Status May 2018.

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22. Psychoactive Substance Abuse
Ryanair has a duty to provide a safe and healthy environment for its employees, subcontractors and customers. You must comply
with any psychoactive (drug and alcohol) abuse policies introduced by the company and agree that you may be subject to screening
exercises during your employment (in accordance with screening policies introduced from time to time). Refusal to undergo
psychoactive testing or any deliberate effort to avoid participating in testing will be treated as a positive test result and may result
in dismissal. Prior to joining the Company, you may be required to undergo the Company’s mandatory psychoactive screening
(particularly Flight Crew, Cabin Crew and Engineers) and failure to undergo screening or receive a negative results will result in your
offer of employment being immediately rescinded. The cost of the Psychoactive testing and screening is €50.00 and will be at the
applicant’s own expense. This fee must be discharged prior to course commencement or on the 1st day of your course via Credit
Card or Bank Transfer on the day of testing. In the event you do not commence employment with the Company for any reason
please note you will be liable for the cost of the test you have undertaken.

Any reports generated from such analysis or examinations will remain the property of the Airline. All staff (particularly Flight
Crew, Cabin Crew and Engineers) are responsible for the safety of our passengers and have a duty to be alert and aware at all
times. The use of illegal substances diminishes one’s capacity to work safely and will not be tolerated. Ryanair’s drug policy is
simple – anyone who takes drugs, whether during duty hours or not, is jeopardising the safety of our passengers, crew and
aircraft and will face immediate dismissal. The possession, sale, transport on aircraft, use or being under the influence of illegal
drugs is gross misconduct and will lead to immediate dismissal without notice or compensation.

23. Uniform
Ryanair places great importance on customer service and you will be expected to maintain a high standard of appearance at all
times. Where uniform or protective clothing is provided it must be worn and you are expected to take care of it. Other common
sense rules are simple - as long as you're in uniform, whether you are on duty or not, you must never drink alcohol or consume
psychoactive substances and you must not bring the airline into disrepute. For reasons of security, all uniforms must be returned
to your manager should you elect to leave the airline.

24. Examples of gross misconduct include but are not limited to:

• Consumption of alcohol on or within 8 hours of commencement of duty or consumption of any other psychoactive
substances for Flight/Engineering/Ground Operations staff.
• Violation of a criminal law
• Acts or threats of physical violence.
• Wilful refusal to obey reasonable instructions.
• Theft from another trainee, from the company.
• Malicious damage to company property.
• Any falsification of the relevant documentation.
• Abusive behaviour or blatant disregard for other trainee / instructor or office staff.
• Careless or negligent action that could endanger one's own safety or the safety of others.
• Any disclosure of confidential information relating to Company business.
• Insubordinate behaviour
• Malicious damage to or misuse of company property.
• Breach of trust (includes making false or deliberately misleading statements).
• Behaviour that brings the Company’s reputation into disrepute.

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25. Summary
You must clearly understand that your position on the Training Course does not constitute an offer of employment. Positions
with our contracting agencies will only be offered to those who have successfully completed all aspects of the assessments and
training process.
In order to do this, you must achieve the required pass rate in all examinations throughout the Training Course and you must
also pass the Medical Examination required by the aviation authorities. Your overall attitude will also be assessed throughout the
course. The Medical Examination should be undertaken by an aviation practitioner prior to the course and Trainees who are found
to have illnesses such as epilepsy (but not limited to) which may affect the safety of the passengers, will not meet the medical
requirements for the position and therefore an offer of employment will not be made.

I, the undersigned, understand and agree to accept the terms of this Cabin Crew Operator Training Agreement. I understand
that my position on the Training Course does not constitute an offer of employment and in order to secure a contract of
employment I will need to pass all aspects of my training, including Oral, Practical, Written Examinations, a Medical Examination
and Reference/ Identity Check.

Finally, congratulations again on being offered a place on the Training Course. Best of luck on the course and we hope everything
works out well for you. If you have any queries about this contract, please do not hesitate to contact:

Recruitment Team at cabincrewrecruitment@ryanair.com

Finally, please sign and print your name below.

Print Name (Student): __________________________________________________________________________________

Signed (Student): __________________________________ Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _

OFFICIAL USE ONLY

Signed (School): ________________________________________ Date: _ _ _ _ _ _ _ _ _ _ _ _ _ _

Cabin Crew Training Course Agreement

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