User Guide

Outdoor Security Wi-Fi Camera

Tapo C320WS
©2021 TP-Link 1910013021 REV1.0.0
Contents
About This Guide············································································ 1
Introduction······················································································· 2
Appearance······················································································· 3
Set Up Your Camera······································································ 5
Set Up Using Amazon Frustration-Free Setup··············· 7
Install a microSD Card······························································· 11
Mount Your Camera··································································· 12
Install Waterproof Items··························································· 13
Main Camera Controls······························································ 14
Camera Detection & Alerts···················································· 16
24-hour Recordings··································································· 21
Privacy Mode················································································· 23
How to Reset Your Camera···················································· 24
Authentication··············································································· 25
About This Guide
This guide provides a brief introduction to the Outdoor Security Wi-Fi Camera and the Tapo app, as well as regulatory information.
Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region or ISP. All images, steps,
and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions
In this guide, the following convention is used:

Convention Description

Blue Key information appears in teal, including management page text such as menus, items, buttons and so on.

Underline Hyperlinks are in teal and underlined. You can click to redirect to a website.

Note: Ignoring this type of note might result in a malfunction or damage to the device.

More Info
• Specifications can be found on the product page at https://www.tapo.com.

• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.

• The setup video and waterproof cable attachments video can be found at https://www.tp-link.com/support/setup-video/.

1
Introduction
Tapo C320WS offers full-color and sharp views day and night, rain or shine. It is a full-featured weatherproof security camera that you can access
from anywhere. Receive notifications and check feeds when someone crosses a boundary, enters an area you've set, or obstructs the camera. The
automatic siren system will trigger sound as alarm to frighten away unwanted visitors. The Tapo camera always protects what you love most.

• 2K High Definition – Sharp and clear 4MP high-resolution video delivers more delicate details.

• Full-Time Color – Enhance your security view with vivid colors even at night with the integrated spotlights.

• Starlight Night Vision – The highly-sensitive starlight sensor captures higher-quality images even in low-light conditions.

• Motion Detection – Get instant notifications when your camera detects motion.

• Line-Crossing Detection – Set a boundary and receive an alert anytime a person crosses it from either or both directions.

• Area Intrusion Detection – Set customized activity zones around key areas for more focused monitoring.

• Camera Tampering – Receive alerts when someone obstructs the camera.

• Wired or Wireless Networking – Connect the camera to your network through Ethernet or Wi-Fi for more flexible installation.

• Weatherproof – Helps Tapo C320WS perform well even in harsh environments with rain and dust.

• Two-Way Audio – Communicate with others with the built-in microphone and speaker.

• Local Storage (up to 256 GB) – Stores 4MP video directly to a local microSD card, offering convenient access to your video footage.

*microSD card needs to be purchased separately.

2
Appearance
Front Panel Bottom Panel

MIC
MicroSD Card Slot
Insert a microSD card
for local recording

RESET
Hold for 5 seconds to
reset the camera
Speaker
White Light LED IR LED
System LED
DC Power Connector
Used to connect to a 9V DC
power adapter
Ethernet Port
Used to connect to a
network device

3
System LED Description

Solid red Starting up

Blinking red and green Ready for setup

Blinking red slowly Connecting to Wi-Fi

Solid amber Connected to Wi-Fi

Connected to TP-Link
Solid green
Cloud server

Blinking red quickly Camera resetting

Blinking green quickly Camera updating

4
Set Up Your Camera
Follow the steps below to get started with your new camera, or you can follow the setup video at https://www.tp-link.com/support/setup-video/.

Step 1. Download Tapo App Step 2. Log In Step 3. Add Your Camera
Get the Tapo app from the Apple App Store Open the app, and log in with your TP-Link ID. Tap the button in the app and select your
or Google Play, or by scanning the QR code If you don't have an account, create one first. model.
below.

OR

5
Step 4. Configure Camera
Follow app instructions to set up your camera via wired or wireless connection (for setup only),
and add it to your home network. After setup, you can use your camera via wired connection or
wirelessly.

6
Set Up Using Amazon Frustration-Free Setup
What is Amazon Frustration-Free Setup?
Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi
password on each device.
To use this feature, confirm the following:
● The new Tapo device supports Amazon FFS.
● You have an Amazon FFS enabled Alexa device or router.
● You have saved your Wi-Fi information to Amazon by using Alexa echo.
● Your Tapo device and router are on the same network as your Alexa echo.

LED Indications during Amazon Frustration-Free Setup

LED Status

Blinking orange and green Ready for setup

Blinking orange FFS setup in progress

Solid green Working properly

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once.
Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

7
How to use Amazon Frustration-Free Setup with Tapo devices
1. Open the Amazon Alexa app. Then tap More and select Skills & 2. Enter Tapo in the search bar and choose Tapo.
Games.

8
3. Tap the ENABLE TO USE button. 4. Log in with your TP-Link ID that has bound to your Tapo device, and tap Authorize. After authorized
successfully, the message Tapo has been successfully linked will come up.

9
5. Plug in your Tapo device and the setup will complete automatically in two minutes.
For setting up more Tapo devices, just plug in and enjoy!

Done!
If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and
joined your Wi-Fi network automatically.
If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model,
and then follow the app instructions.)

10
Install a microSD Card
Follow the steps below to install the microSD card for local recording, or follow the installation video at https://www.tp-link.com/support/setup-video/.
You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Loosen the screws on the back panel and remove the cover.

2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

11
Mount Your Camera
When you finish adding your camera in the Tapo app, you can place your camera on a flat surface, or mount it on a wall or ceiling with the provided
mounting template and screws.
Follow the steps below to mount your new camera, or follow the setup video at https://www.tp-link.com/support/setup-video/.

Step 1. Drill Holes

Stick the mounting template to the desired mounting place. Drill 3 screw holes according to the template.

Step 2. Mount Camera

Insert three anchors into the holes and use the screws to affix the camera over the anchors.

0° to 360°

0° to 70°

12
Install Waterproof Items
When the camera is installed outdoors, please install waterproof items to waterproof your camera. Make sure each part is securely attached and the
water-proofing rings are flush to keep out water.
Follow the steps below to install waterproof items, or follow the installation video at https://www.tp-link.com/support/setup-video/.

Install Waterproof Cable Attachments

Install the waterproof cable attachments for the network interface when the camera is installed outdoors.

Fix Nut Waterproof Waterproof O-ring Network

Ring Jacket Interface

1. Route the network cable through the following components in order: fix nut, waterproof ring, and then the waterproof jacket.
2. Insert the waterproof ring into the waterproof jacket.
3. Fix the O-ring to the network interface of the camera and connect the network cables.
4. Attach the network interface with the waterproof jacket, then twist to lock. Rotate the fix nut to secure it to the waterproof jacket.
Done! The network interface is now waterproof.

Install Waterproof Seal for Power Connectors

Install the waterproof seal for the power connectors when the camera is installed outdoors.

Male Power Connector Waterproof Seal Female Power Connector

13
Main Camera Controls
After you successfully set up the camera, you will see your camera listed on the home page. You can view and manage your camera from anywhere at
any time with the Tapo app.

Home Page Live View

This page lists all your cameras you've added and you can view them Talk or Voice Call: Communicate with loved ones
directly and manage them easily. Tap the camera or go to Camera Privacy Mode: Enable to temporarily shut down the surveillance for privacy
Preview > Manage to enter the Live View page. Alarm On/Off: Turn on to get noticed when motion detected
Playback & Memory: Check all recordings and saved moments

Camera Settings
Day/Night Mode

Multi-Screen
View live videos from
multiple cameras at
Full Screen
the same time Volume
Screenshot Record

14
Camera Settings Me
On Live View page, tap to enter the Camera Settings page. You can On this page, you can edit your account, quickly check the memorable
moments you saved, or find the FAQs of using smart camera and basic
change the settings of your camera to meet various needs, such as
info related to the Tapo app.
change your camera name, customize detection settings and recording
schedules, turn on or off notifications, set activity zones, etc.

Account Info
Change your avata, Voice Control
edit your name, or Set up connections with
modify the password third-party services
to control your Tapo
Camera Memory devices by voice
Photos and videos
you took will appear Device Sharing
here Share your Tapo
devices to your family
members to manage
devices together

Camera Preferences
You can choose to display
the Live or Speed tag on
the screen for all your
Tapo cameras

15
Camera Detection & Alerts
Receive notifications and check feeds when the camera detects a motion, or when someone crosses a boundary, enters an area you've set, or
obstructs the camera. Insert a microSD card to record the clips when activity detected. Otherwise, you can only receive the notifications.
Note: Initialize the SD card on the Tapo app before using it.

Step 1: Turn On Detection Motion Detection

Go to Camera Settings page and tap Detection & Alerts to turn on the When your camera detects motion, it will send you notifications or even
detection and customize its alert settings. sound an alarm. You can personalize your own experience by setting
motion zones to only capture what happens in the area that you set and
adjusting motion sensitivity.

16
Line-Crossing Detection Area Intrusion Detection
Add one or more lines that should not be crossed, then if the set line is Add one or more activity zones, then when the camera detects someone
crossed, the camera will send you notifications or even sound an alarm. enters the set zones, the camera will send you notifications or even
You can also set the crossing direction and detection schedule. It is ideal sound an alarm. You can set the detection schedule as needed.
for fence detection, property monitoring, and parking areas.

17
Camera Tampering Detection Step 2: Turn On Activity Notifications
When the camera view is blocked, it will send you notifications or even Turn on Activity Notifications to get instant alerts when your camera
sound an alarm. You can adjust the detection sensitivity. Increased detects activities. You can customize the time when the camera sends
sensitivity results in more recordings and notifications. you notifications.

18
Step 3: Customize Alarm Settings Step 4: Set Recording Schedule
Customize Camera Alarm settings to trigger a light/sound alarm to After editing the detection settings for the camera, you can set the
frighten away unwanted visitors when your camera detects activities. You Recording Schedule for Detection Recording.
can also set the Alarm Schedule as needed.

19
Step 5: Check Recordings

On the Live View page, tap to find all recordings. Tap the colored

sections or the video clips below to check the activity detected.

Note: The microSD card is needed for recordings. Initialize the SD card on the app before
using it.

20
24-hour Recordings
The microSD card is needed for 24-hour recording and it’s suggested to initialize the SD card on the app before using it.

1. On the Live View page, tap to enter the Camera Settings page. 2. Toggle on to enable the microSD Recording function and set the
Recording Schedule for Continuous Recording (24-hour Recording)
as needed.

21
3. On the Live View page, tap to find all recordings. Tap the colored sections or the video clips

below to check the activity detected.

Note: The microSD card is needed for recordings. Initialize the SD card on the app before using it.

3.

22
Privacy Mode
On the Live View page, tap to enable the Privacy Mode. When enabled, streaming and recording functions will be temporarily disabled to

protect your privacy. You can tap Disable Privacy Mode to exit Privacy Mode and the camera will be back to work.

23
How to Reset Your Camera
Follow the steps below to reset your camera via the Reset button, or follow the installation video at https://www.tp-link.com/support/setup-video/.
You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

1. Loosen the screws on the back panel and remove the cover.

2. Press and hold the Reset button for at least 5 seconds until the LED blinks red.

24
Authentication
FCC compliance information statement

Product Name: Outdoor Security Wi-Fi Camera

Model Number: Tapo C320WS
Component Name Model
AC ADAPTER T090060-2B1
Responsible Party:
TP-Link USA Corporation, d/b/a TP-Link North America, Inc.
Address: 145 South State College Blvd. Suite 400, Brea, CA 92821
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
25
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications
could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be
co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this
transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction
with any other antenna or transmitter.”
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

Issue Date: 2021-05-10

FCC compliance information statement

Product Name: AC ADAPTER
Model Number: T090060-2B1
Responsible Party:
TP-Link USA Corporation, d/b/a TP-Link North America, Inc.
Address: 145 South State College Blvd. Suite 400, Brea, CA 92821
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
26
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards,
FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2021-05-10

27
CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.

OPERATING FREQUENCY (the maximum transmitted power)

2412MHz—2472MHz (20dBm)
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tapo.com/en/support/ce/

RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.

UKCA Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK declaration of conformity may be found at https://www.tapo.com/support/ukca/

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-
exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
28
2. This device must accept any interference, including interference that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement
économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1. l’appareil ne doit pas produire de brouillage;
2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est susceptible d’en compromettre le fonctionnement

Radiation Exposure Statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated
with minimum distance 20cm between the radiator & your body.

Déclaration d’exposition aux radiations:

Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être
installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B)

Korea Warning Statements:

당해 무선설비는 운용중 전파혼신 가능성이 있음.

NCC Notice
注意！
依據 低功率電波輻射性電機管理辦法
LP0002低功率射頻器材技術規範_章節3.8.2
取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

29
BSMI Notice
安全諮詢及注意事項
• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品。
• 清潔本產品之前請先拔掉電源線。請勿使用液體、噴霧清潔劑或濕布進行清潔。
• 注意防潮，請勿將水或其他液體潑灑到本產品上。
• 插槽與開口供通風使用，以確保本產品的操作可靠並防止過熱，請勿堵塞或覆蓋開口。
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風，否則不可放在密閉位置中。
• 請不要私自打開機殼，不要嘗試自行維修本產品，請由授權的專業人士進行此項工作。

限用物質含有情況標示聲明書
設備名稱：Outdoor Security Wi-Fi Camera 型號（型式）：Tapo C320WS
Equipment name Type designation (Type)

限用物質及其化學符號
Restricted substances and its chemical symbols
單元
Unit 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚
Lead Mercury Cadmium Hexavalent chromium Polybrominated biphenyls Polybrominated diphenyl ethers
(Pb) (Hg) (Cd) (Cr )
+6
(PBB) (PBDE)
PCB ○ ○ ○ ○ ○ ○
外殼 ○ ○ ○ ○ ○ ○
電源供應器 − ○ ○ ○ ○ ○
其他及其
− ○ ○ ○ ○ ○
配件

30
 備考 1.〝超出 0.1 wt %〞及〝超出 0.01 wt %〞係指限用物質之百分比含量超出百分比含量基準值
Note 1：“Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance
exceeds the reference percentage value of presence condition.
備考 2.〝○〞係指該項限用物質之百分比含量未超出百分比含量基準值。
Note 2：“○” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value
of presence.
備考 3.〝－〞係指該項限用物質為排除項目。
Note 3：The “−” indicates that the restricted substance corresponds to the exemption.

Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам,
що передбачені чинними законодавчими актами України.

Safety Information
• Keep the device away from fire or hot environments. DO NOT immerse in water or any other liquid.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended
• Do not use the device where wireless devices are not allowed.
• Adapter shall be easily accessible.

• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please
don’t hesitate to contact us.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
improper use of the device. Please use this product with care and operate at your own risk.
31
Explanation of the symbols on the product label
Symbol Explanation
DC voltage

Indoor use only

RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to
European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.

32