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Monthly Narrative Report Outline Template

This pre-month end narrative report outlines the accomplishments, problems, and plans of the finance team for the month of December 2023. Key accomplishments included clearing backlogs from staff turnover, restructuring tasks, training staff on various finance procedures like reconciliation and billing. Problems addressed were access issues to Outlook. Plans for future months include adding additional staff for expected finance team expansion. The report was prepared by the Finance Team Leader Rozette Bautista-Ocampo and submitted to the Finance Group Director Cheryl Gough.

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Rozette Bautista
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98 views2 pages

Monthly Narrative Report Outline Template

This pre-month end narrative report outlines the accomplishments, problems, and plans of the finance team for the month of December 2023. Key accomplishments included clearing backlogs from staff turnover, restructuring tasks, training staff on various finance procedures like reconciliation and billing. Problems addressed were access issues to Outlook. Plans for future months include adding additional staff for expected finance team expansion. The report was prepared by the Finance Team Leader Rozette Bautista-Ocampo and submitted to the Finance Group Director Cheryl Gough.

Uploaded by

Rozette Bautista
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PRE-MONTH END NARRATIVE REPORT OUTLINE

Agency: AUSTRALIA/CANADA Report Week: DECEMBER 15,2023

I. Accomplishments:

Objectives
 To clear backlogs from resigned/terminated staff Edwin and Eitheil
 Revisiting team’s previous concerns and issues when TL is on
leave
 Restructuring of Tasking assigned to staff
 Preparation for year-end report/Tasking
 Various training and huddle given by TL Rozette /Hayley

Caseload Management/ Concerns resolved


 Cancellation issues from Sales Rep (C/O JOANA)
Sales Rep Barbara forgot to inform orders team to cancel refunded
order, thus delivered and resulting to loss in us.
 Queries computation issues for EUNICE.
More training was given to be familiar in different case scenario of
balancing figure of total cost.
 Error of Bills Posting for EUNICE. She directly posts it in Xero without
matching it from CRM, thus resulting to revisiting Historic invoices.
 Additional action taken for EUNICE PODS follow-up. This includes
emailing suppliers and copied in management if needed.
 Payment Reconciliation error from EITHEIL historic tasking.
Thus, we need to reconcile from whole year to make report accurate.
 Vendor’s form details error for JOANA. Training was given properly
 Dropbox organization of files – Done by TL ROZETTE

Coordination Efforts
 Check and Balance in team before TL recheck all tasking
Meetings
 Daily huddle for 1-3 hours in the morning depending to the needs and
schedule

Trainings
 Meeting followed by various trainings and simultaneous consultations

*MONTH END-ALL STATEMENT RECONCILIATION


(SALES AND SUPPLIER’S INVOICES)
*PL AMENDING COST-QUERIES/DISCREPANCY IN BILLS INVOICE
*VENDOR'S APPLICATION
*CREDIT APPLICATION
*SAMPLE PLAIN STOCK ORDERS -FRAUD CHECKING
*REFUND (BANKS/ STRIPE)
*STRIPE RECEIPT REQUEST
*PAYMENT MONITORING
*CREDIT NOTE (BILLS)
*SUPPLIER'S INVOICE POSTING
*SALES REPORT
*SALES REPORT RECONCILIATION (INITIAL RECON)
*CREDIT NOTE (SALES)
*RECONCILIATION OF PAYMENT
*PODS CREDIT
*PODS PROFORMA
*SUPPLIER’S EXPENSE REPORT
*PAYMENT TO VARIOUS BILLERS
*MONTH END-REPORT (OUTSTANDING AND PAID)
*DOLLAR CONVERTION PAYMENT

2. Problems:
*Outlook access to TL ROZETTE (Accounts/Invoices/Payment/ Personal) -C/O
Alan.
*Outlook access to JOANA (Invoices) -C/O Alan.
*Outlook access to EUNICE (Accounts and Payment) -C/O Alan.

3. Announcements:
*Regularization Evaluation for Joana-submitted to CO

4. Plans for future months:


*Additional staff/s for finance expansion

PREPARED BY: ROZETTE BAUTISTA-OCAMPO


FINANCE TEAM LEADER

SUBMITTED TO: CHERYL GOUGH


FINANCE GROUP DIRECTOR

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