Recent Trends of Banking Sector in India
Recent Trends of Banking Sector in India
1.Introduction:
The banking system in India is significantly different from other Asian nations
because of the country’s unique geographic, social, and economic characteristics.
India has a large population and land size, a diverse culture, and extreme
disparities in income, which are marked among its regions. There are high levels
of illiteracy among a large percentage of its population but, at the same time, the
country has a large reservoir of managerial and technologically advanced talents.
Between about 30 and 35 percent of the population resides in metro and urban
cities and the rest is spread in several semi-urban and rural centres. The country’s
economic policy framework combines socialistic and capitalistic features with a
heavy bias towards public sector investment. India has followed the path of
growth led exports rather than the “export led growth” of other Asian economies,
with emphasis on self-reliance through import substitution. These features are
reflected in the structure, size, and diversity of the country’s banking and financial
sector. The banking system has had to serve the goals of economic policies
enunciated in successive five year development plans, particularly concerning
equitable income distribution, balanced regional economic growth, and the
reduction and elimination of private sector monopolies in trade and industry. In
order for the banking industry to serve as an instrument of state policy, it was
subjected to various nationalization schemes in different phases (1955, 1969, and
1980). As a result, banking remained internationally isolated (few Indian banks had
presence abroad in international financial centres) because of preoccupations with
domestic priorities, especially massive branch expansion and attracting more
people to the system.[1] Moreover, the sector has been assigned the role of
providing support to other economic sectors such as agriculture, small-scale
industries, exports, and banking activities in the developed commercial centres
(i.e., metro, urban, and a limited number of semi-urban centres). The banking
system’s international isolation was also due to strict branch licensing controls on
foreign banks already operating in the country as well as entry restrictions facing
new foreign banks. A criterion of reciprocity is required for any Indian bank to
open an office abroad. These features have left the Indian banking sector with
weaknesses and strengths. A big challenge facing Indian banks is how, under the
current ownership structure, to attain operational efficiency suitable for modern
financial intermediation. On the other hand, it has been relatively easy for the
public sector banks to recapitalize, given the increases in nonperforming assets
(NPAs), as their government dominated ownership structure has reduced the
conflicts of interest that private banks would face.
COMMERCIAL BANKS
Commercial banks may be defined as, any banking organization that deals with
the deposits and loans of business organizations. Commercial banks issue bank
checks and drafts, as well as accept money on term deposits. Commercial banks
also act as moneylenders, by way of instalment loans and overdrafts. Commercial
banks also allow for a variety of deposit accounts, such as checking, savings, and
time deposit. These institutions are run to make a profit and owned by a group of
individuals.
• Banks provides financial infrastructure and funds for backward region which
made balanced regional development in the country.
POS is making a payment transaction in exchange for goods at that time. The
transaction can be done by using a debit or credit card. Every time PIN needs
to be entered to make a transaction.
Now, the bank will send that payment from the buyer account to the seller
account. These transactions are mostly used in malls where people do
shopping from their cards.
POS MACHINE
3.Smart Wearable:
4.GLOBALIZATION OF BANKING: -
Globalization has come out as a prime mover in the Indian banking system.
The banking sector rises after the policy of liberalization in 1991 by opening
up banking and other sectors. Now, Foreign banks that want to set up or want
to open their offices/branches in India have been granted licenses by RBI. It
helps India to improve its technology.
Most private and nationalized banks in India have started to use chatbots or
Artificial intelligence robots for assistance in customer support services.
These technologies are made up of machine learning, chatbots, robotic
process automation, and intelligent analytics.
This technology removes the chances of human error and creates accurate
solutions for the customers. Also, it can recognize fraudulent behaviour,
feedback and assist in financial decisions.
8.Letters of credit: -
The letter of credit is a legal document from a bank that says the bank will pay
the exporter when the conditions in the letter are met. In effect, the bank is
liable to pay the amount to the seller. The issuing bank (buyer’s Bank) pays the
seller through the advising bank (seller’s bank). The buyer of goods pays the
issuing bank a fee for its services.
9.PHONE BANKING: -
The next trend in banking is now banks pick up the phone to access a host of
Bank services, day or night. Phone and mobile banking are a fairly recent up-
gradation for the Indian banking industry. Its channels function through an
Interactive Voice Response System (IVRS) or Telebanking executives of the
banks.
UPI has changed the way payments are made. It is a real-time payment system
that enables instant inter-bank transactions with the use of a mobile platform
developed by the National Payments Corporation of India. UPI makes funds
transfer available 24 hours, 365 days unlike other internet banking systems.
UPI is quicker, safe, and easy to use. Examples – Google pay, Paytm, Bhim UPI,
etc
The biggest question that the digital or modern age has brought to banking is
the need to communicate quickly. Banks need to be able to provide resources
across the enterprise in a timely manner to solve business problems faster .
Hybrid cloud also allows banks to offer new innovative offerings to their
customers. For example – ICICI Bank has partnered with Zoho Books which is
online accounting software. This allows Retail businesses or Shop owners to
automate the basic reconciliation process through Zoho Books. The
partnership was made with the need for online data entry and to offer multiple
payment options to the customers.
Technology advances have given banks the ability to analyse and categorize
more data about their customers. In 2021, more banks will start to use this data
effectively to provide customers with the personalized experiences that
customers have come to expect.
Data and personalization will become the new battleground for traditional
banks and challengers, with customers choosing their bank based on the level
of customization and support received through a bank’s digital channels.
The payment & settlement system in India is mainly for financial transactions. In
India, multiple payment systems are used for gross and net settlement.
(i) RTGS
The full form of RTGS is the “Real Time Gross Settlement” system. It is a transfer
system in which the transfer of money takes place from one bank to any other
bank on a “real-time” and on a “gross basis”.
‘Real Time’ means the processing of payments at that time when the
instructions are received and ‘Gross Settlement’ means that the settlement of
funds transfer occurs on a one-to-one basis or line-wise.
Conclusion
In the days to come, banks are expected to play a very useful role in the economic
development and the emerging market will provide business opportunities to
harness. As banking in India will become more and more knowledge supported,
capital will emerge as the finest assets of the banking system. Ultimately banking is
people and not just figures. To conclude it all, the banking sector in India is
progressing with the increased growth in customer base, due to the newly
improved and innovative facilities offered by banks. The economic growth of the
country is an indicator for the growth of the banking sector. The Indian economy is
projected to grow at a rate of 5-6 per cent34 and the country’s banking industry is
expected to reflect this growth. The onus for this lies in the capabilities of the
Reserve Bank of India as an able central regulatory authority, whose policies have
shielded Indian banks from excessive leveraging and making high risk
investments. By the government support and a careful re-evaluation of existing
business strategies can set the stage for Indian banks to become bigger and
stronger, thereby setting the stage for expansions into a global consumer base.
Reference:
1. https://acadpubl.eu/jsi/2017-116-13-22/articles/18/98.pdf
2. https://www.google.com/search?q=types+of+recent+trends+of+banking+in+india&r
lz=1C1UEAD_enIN976IN979&sxsrf=AOaemvLXgCYY2fXJjipRxDhR6KENU73xgQ:16386
3. http://data.conferenceworld.in/MCCIA/40.pdf
4. http://data.conferenceworld.in/MCCIA/40.pdf