Collective Action Toolkit
Collective Action Toolkit
ACTION TOOLKIT
Part of frog’s commitment to social impact, the
Collective Action Toolkit is a set of activities and
methods that enables groups of people anywhere
to organize, collaborate and create solutions for
problems affecting their community.
frogdesign.com/CAT
MAKE
CHANGE
What is this toolkit?
The Collective Action Toolkit was created to help bring groups together to
accomplish a shared goal. It consists of an action map and activities six areas.
These activities offer different ways to develop solutions to make change
happen in a community or organization.
What do I get?
The CAT gives you an accessible process to help your team make change
happen. Whether you use one or all of the activities, you get to build skills,
gain knowledge, and solve challenges collectively. The CAT can help your team
improve a variety of skills: critical thinking, listening to others, asking better
questions, generating ideas, creating better stories, and inspiring and sustaining
collective action. By bringing together what you know and who you know, you
can better support each other in your group and beyond.
3
IMAGINE
SEEK MAKE
CLARIFY
BUILD PLAN
THE CAT
ACTION MAP
The Collective Action Toolkit (CAT) uses an action map with
activities arranged into six areas. All you need is motivation
and enthusiasm to get started. From here, you can use the
action map to focus your path and help you balance the time
needed to both act and reflect. You can work alone or with a
group, and there is no wrong place to start. Every activity will
help you learn something.
frogdesign.com/CAT
There are six activity areas that your group can move through
in pursuit of their goal. Depending on your goal, you may need
to follow a non-linear path with each activity area. Each time
you do an activity, you’ll learn something to help you better
understand your goals and how to reach them.
5
CLARIFY
YOUR GOAL
Agree on the problem you’re trying to solve and what
goals you want to achieve. This activity area is critical
to your group’s success, as your goals may change
depending on what you learn here.
CLARIFY ACTIVITIES
frogdesign.com/CAT
CLARIFY YOUR GOAL / THINGS TO KEEP IN MIND
SUGGESTED SEQUENCES
Define your goal when your group meets for the first time:
7
CLARIFY YOUR GOAL
RIPPLE EFFECT
Decide what kind of impact you want your group to have —
from improving people’s lives in your community to changing
your country or the world.
INDIVIDUALS
COMMUNITY
WHERE TO NEXT?
Try another Clarify Your Goal activity like ‘Define Your Problem’ to better
understand the problem you want to solve.
frogdesign.com/CAT
CLARIFY YOUR GOAL / RIPPLE EFFECT
COMMUNITY
9
CLARIFY YOUR GOAL
WHERE TO NEXT?
Try another Clarify Your Goal activity like ‘Ripple Effect’ or ‘Find True North’ to
understand the impact you’d like to have with this project.
frogdesign.com/CAT
CLARIFY YOUR GOAL / DEFINE YOUR PROBLEM
11
CLARIFY YOUR GOAL
Goals
1 N
2 W E
3 S
WHERE TO NEXT?
Try Build Your Group activities like ‘Skill Share’ to identify the resources
you’ll need to reach your goals.
frogdesign.com/CAT
CLARIFY YOUR GOAL / FIND TRUE NORTH
1. Stand in a circle
Have each person stand in the middle of the circle,
one at a time, and say what they want to achieve
with this project. Write everyone’s answers on a
large piece of paper.
13
CLARIFY YOUR GOAL
Goals
1
2
WHERE TO NEXT?
Try Build Your Group activities like ‘Skill Share’ to identify the resources
you’ll need to reach your goals.
frogdesign.com/CAT
CLARIFY YOUR GOAL / CHECK YOUR GOAL
15
CLARIFY YOUR GOAL
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
17
BUILD
YOUR GROUP
Bring together people in your community, identifying
their unique strengths and their commitment to your
cause. These activities will help people in your group
better understand each other and help you reach your
shared goals.
BUILD ACTIVITIES
frogdesign.com/CAT
BUILD YOUR GROUP / THINGS TO KEEP IN MIND
SUGGESTED SEQUENCES
19
BUILD YOUR GROUP
SKILL SHARE
Encourage your group members to share their unique
skills—and determine what other skills they may need to
reach their goals.
WHERE TO NEXT?
Try another Build Your Group activity like ‘Rings of Connection‘ to determine
who your group members might know with the desired skills.
frogdesign.com/CAT
BUILD YOUR GROUP / SKILL SHARE
2. Create something
With the second sheet of paper, ask people to create
something that expresses who they are and what
they like. They could create a drawing or a collage.
Group members could also make a skit, a dance,
sing a song about themselves, and so forth.
21
BUILD YOUR GROUP
KNOWLEDGE HUNT
Find out what your team already knows about your group’s
challenge— and what else you’d like to learn.
? ?? ?
? ? ? ?
? ?
TIME ROLES MATERIALS
45 min. with a team Participants Printer paper and pens
of 5–10 people 1 facilitator Optional: tape, pins,
1 recorder camera, markers
WHERE TO NEXT?
Try another Build Your Group activity like ‘Rings of Connection‘ to determine
who your group members might know that have the information you need.
frogdesign.com/CAT
BUILD YOUR GROUP / KNOWLEDGE HUNT
23
BUILD YOUR GROUP
WHO INSPIRES US
Identify people in your community and beyond that inspire
your group and could help with your challenges.
WHERE TO NEXT?
Try another Build Your Group activity like ‘Knowledge Hunt’ to help your team
answer questions that stand in the way or ‘Skill Share’ for internal skills.
frogdesign.com/CAT
BUILD YOUR GROUP / WHO INSPIRES US
25
BUILD YOUR GROUP
RINGS OF CONNECTION
Discover which people in your community can help
your team with specific challenges.
WHERE TO NEXT?
frogdesign.com/CAT
BUILD YOUR GROUP / RINGS OF CONNECTION
1. Form Teams
Get into teams of three people. Hand each team
a piece of paper and ask them to write a question
they’re trying to work through at the top of the page.
Then draw a circle in the center of the page that
contains the names of the team members.
27
BUILD YOUR GROUP
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
29
SEEK NEW
UNDERSTANDING
Reach out to others and gain their perspective on
issues that matter to them. Ask the right kinds of
questions and explore how other people live their
lives. Discover their unmet needs to better inform
and inspire your group to help.
SEEK ACTIVITIES
frogdesign.com/CAT
SEEK NEW UNDERSTANDING / THINGS TO KEEP IN MIND
SUGGESTED SEQUENCES
Quick exploration:
31
SEEK NEW UNDERSTANDING
FIND ISSUES,
UNCOVER NEEDS
Learn more about the problems people face in your community
and consider what your group can do collectively to help.
WHERE TO NEXT?
Try another Seek New Understanding activity like ‘Pattern Quest’ to compare
what your teammates found in their community explorations.
frogdesign.com/CAT
SEEK NEW UNDERSTANDING / FIND ISSUES, UNCOVER NEEDS
33
SEEK NEW UNDERSTANDING
INTERVIEWING 101
Plan an interview from start to finish, then use this plan
to talk with people about issues that matter to them.
WHERE TO NEXT?
Try another Seek New Understanding activity like ‘We Saw, We Heard’ to
share what you discovered in your interviews.
frogdesign.com/CAT
SEEK NEW UNDERSTANDING / INTERVIEWING 101
35
SEEK NEW UNDERSTANDING
WE SAW, WE HEARD
Share what each group member discovered from the
interviews with community members, then identify
important themes that have emerged.
WHERE TO NEXT?
Try another Seek New Understanding activity like ‘Pattern Quest’ to compare
what your team members found in their community explorations.
frogdesign.com/CAT
SEEK NEW UNDERSTANDING / WE SAW, WE HEARD
37
SEEK NEW UNDERSTANDING
PATTERN QUEST
Look closely at what group members discovered in their
interviews to identify the deeper reasons why people
struggle with certain issues.
WHERE TO NEXT?
Try an Imagine More Ideas activity area like ‘Jam Session’ to act on a topic that
emerges from this activity.
frogdesign.com/CAT
SEEK NEW UNDERSTANDING / PATTERN QUEST
39
SEEK NEW UNDERSTANDING
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
41
IMAGINE
MORE IDEAS
Create new solutions for the problems you want to
solve. This activity area will help your group imag-
ine more ideas and then decide what makes some of
them more acheivable than others.
IMAGINE ACTIVITIES
frogdesign.com/CAT
IMAGINE MORE IDEAS / THINGS TO KEEP IN MIND
SUGGESTED SEQUENCES
43
IMAGINE MORE IDEAS
JAM SESSION
Create as many ideas as possible with your group, explor-
ing different solutions and building on each other’s ideas
in a supportive manner.
WHERE TO NEXT?
Try another Imagine More Ideas activity like ‘Grow an Idea’ or ‘Idea Remix’ to
fully explore one of your team’s concepts.
frogdesign.com/CAT
IMAGINE MORE IDEAS / JAM SESSION
1. Identify a topic
Look at all of the ideas you’ve captured to date.
Identify a topic the group would like to explore.
A good topic will be directly related to your goal,
and it will inspire your group to immediately
generate ideas.
EASY IMPOSSIBLE
2. Put paper on the wall
Put a piece of paper on the wall and draw a large
arrow on it. On one end of the arrow, write “Easy.”
On the other end, write “Impossible.” Divide the
group into two teams.
3. Develop ideas
For 20–25 minutes, ask each team to write or draw
ideas related to the topic on individual pieces of
paper. Create a range of ideas from the possible to
the impossible. Give each idea a title.
45
IMAGINE MORE IDEAS
IDEA REMIX
Take ideas your group already has, whether good or bad,
and combine them in different ways to generate new ones.
WHERE TO NEXT?
Try another Imagine More Ideas activity like ‘Narrow the Set’ to identify specific
ideas the team wants to pursue.
frogdesign.com/CAT
IMAGINE MORE IDEAS / IDEA REMIX
47
IMAGINE MORE IDEAS
GROW AN IDEA
Combine the unique strengths of each other’s ideas to
create even better ones.
WHERE TO NEXT?
Try another Imagine More Ideas activity like ‘Narrow the Set’ to
identify specific ideas the team wants to pursue.
frogdesign.com/CAT
IMAGINE MORE IDEAS / GROW AN IDEA
?
3. Imagine and draw more ideas
For twenty minutes, ask each team to use their
answers to imagine more ideas and write them on
new sheets of paper. When the time is finished, each
team should choose their three best ideas.
49
IMAGINE MORE IDEAS
WHERE TO NEXT?
Try another Imagine More Ideas activity like ‘Jam Session’ to generate more
ideas based on what you’ve learned or ‘Check Your Goal’ to align as a group.
frogdesign.com/CAT
IMAGINE MORE IDEAS / NARROW THE SET
51
IMAGINE MORE IDEAS
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
53
MAKE
SOMETHING REAL
You don’t know if an idea will work until you try to
make it. This activity area will help your group test
ideas in fun ways, such as by telling stories or by
building versions to evaluate. Experiment with these
activities and see what you discover.
MAKE ACTIVITIES
WRITE A BLURB
Craft a simple story that explains to
other people why your group’s idea is
relevant, then practice sharing it with
others.
frogdesign.com/CAT
MAKE SOMETHING REAL / THINGS TO KEEP IN MIND
SUGGESTED SEQUENCES
55
MAKE SOMETHING REAL
WHERE TO NEXT?
Try another Make Something Real activity, like ‘Write a Blurb,’ to shape the story
you drew into clear, crisp statements you can share, or ‘Lights, Camera, Action!’.
frogdesign.com/CAT
MAKE SOMETHING REAL / FOUR SQUARE STORY
57
MAKE SOMETHING REAL
WHERE TO NEXT?
Try another Make Something Real activity like ‘Prototype It’ to build an idea.
frogdesign.com/CAT
MAKE SOMETHING REAL / LIGHTS, CAMERA, ACTION!
59
MAKE SOMETHING REAL
WRITE A BLURB
Craft a simple story that explains to other people why your
group’s idea is relevant, then practice sharing it with others.
WHERE TO NEXT?
Try another Make Something Real activity like ‘It’s Like, It’s Not Like’ to help
other people understand your idea.
frogdesign.com/CAT
MAKE SOMETHING REAL / WRITE A BLURB
3. Be a journalist
Write a one-sentence description about why the
idea is great. Each team should spend 20 minutes
writing a paragraph telling the story of the idea.
Adjust the tone of your story by pretending to be
journalists, politicians, teachers, and so forth.
61
MAKE SOMETHING REAL
WHERE TO NEXT?
Try another Make Something Real activity like ‘Four Square Story’ to transform
your idea into a visual story to share with others.
frogdesign.com/CAT
MAKE SOMETHING REAL / IT’S LIKE, IT’S NOT LIKE
2. Select an idea
Each team should write their idea’s name on the top of
Like Not Like
a piece of paper. Draw a vertical line down the center of
the page. Write “It’s Like” on the left side of the page
and “It’s Not Like” on the right side of the page.
63
MAKE SOMETHING REAL
PROTOTYPE IT
Make a version of your idea with the materials you have.
Then test it with people in your community.
WHERE TO NEXT?
Try another Make Something Real activity like ‘Four Square Story’ to make your
idea into a visual story to share with other people.
frogdesign.com/CAT
MAKE SOMETHING REAL / PROTOTYPE IT
65
MAKE SOMETHING REAL
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
67
PLAN
FOR ACTION
Become organized about what each group member
is doing to reach your shared goals. This activity area
will help your group generate concrete tasks and un-
derstand how those actions will help everyone move
towards those goals.
PLAN ACTIVITIES
frogdesign.com/CAT
PLAN FOR ACTION / THINGS TO KEEP IN MIND
Be willing to adapt
Sometimes you can’t predict what will happen. Have the flexibility to change
course if you receive new information or something goes wrong.
SUGGESTED SEQUENCES
69
PLAN FOR ACTION
SETTING AN AGENDA
Identify the immediate challenges your team needs to
address, then agree on the next steps to take.
!
1
2 !
3
!
WHERE TO NEXT?
Try another Plan For Action activity like ‘Divide and Conquer’ to divide these
tasks between people.
frogdesign.com/CAT
PLAN FOR ACTION / SETTING AN AGENDA
4. Create tasks
! ! !
From your discussion, write down the tasks your
team should do to address the most immediate
challenges.
71
PLAN FOR ACTION
WHERE TO NEXT?
Try another Plan For Action activity like ‘Set the Timeline’ to establish your
future meeting schedules.
frogdesign.com/CAT
PLAN FOR ACTION / DIVIDE AND CONQUER
3. Work as teams
Have each team go to a different part of the room.
Ask the team members to write down their goals,
responsibilities, and challenges. If there is only one
person on a team, they should join another team.
73
PLAN FOR ACTION
WHERE TO NEXT?
Try another Plan for Action activity like ‘Keeping the Momentum’ to help your
team track their progress.
frogdesign.com/CAT
PLAN FOR ACTION / SET THE TIMELINE
75
PLAN FOR ACTION
WHERE TO NEXT?
Try another Plan for Action activity like ‘Value Map’ to get more specific about
the way you can get your solution into the world.
frogdesign.com/CAT
PLAN FOR ACTION / KEEPING THE MOMENTUM
77
PLAN FOR ACTION
VALUE MAP
Get more specific about the way you can get your
solution into the world by evaluating the resources
you need in order to deliver value.
WHERE TO NEXT?
frogdesign.com/CAT
PLAN FOR ACTION / VALUE MAP
TIP
Feel free to adjust the stages of how you will reach
people to more closely align with the solution and
experience that you are creating.
79
PLAN FOR ACTION
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
frogdesign.com/CAT
PLAN FOR ACTION
Record what your group discovers and map
LEARNING CARD your progress as you use this Toolkit.
WHAT WE DID
Activity names in the order we completed them
WHAT WE LEARNED
Key insights from the activities
81
ABOUT
THE TOOLKIT
The first seeds for this toolkit were planted while working on
a research project with the Girl Effect. As part of that project,
we paired skills development with design research, facilitating
activities with adolescent girls living in extreme poverty. The
activities were intended to encourage girls to explore their
world and collaborate in groups to devise solutions for local
problems.
During this work, the girls told us they wanted to share these
activities with their families, friends, and the broader com-
munity. After the project, we realized that if these activities
could be shared with a more general audience, everyone could
benefit.
frogdesign.com/CAT
HOW TO BUILD
ON THIS TOOLKIT
83
Share this Toolkit
with Others
Download a version
of it for free at:
frogdesign.com/cat
cat@frogdesign.com
@frogdesignCAT
#makechangehappen
frogdesign.com/CAT
CONTRIBUTORS
Robert Fabricant
Jacob Gardner
Denise Gershbein
Oskar Göransson
Caroline Gudmundsson
Kyle Hoyt
Stephanie Meier Lewis
Turi McKinley
Erin Muntzert
Kara Pecknold
Kate Quigley
David Sherwin
Rayna Wiles
85