Scribd
Upload
112 views1 page

Fix Problems Adding A Bank Account - Google Pay H

This document provides instructions for fixing issues adding a bank account to Google Pay. It lists common problems like "Can't send SMS" or "Mobile network down" errors and provides steps to troubleshoot device, SIM card, and network issues. These include checking for SMS plans, refreshing the SMSC number, clearing app caches, resetting network and APN settings. It advises to try adding the bank account again or contact support if the problems persist.

Uploaded by

Sajul
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
112 views1 page

Fix Problems Adding A Bank Account - Google Pay H

This document provides instructions for fixing issues adding a bank account to Google Pay. It lists common problems like "Can't send SMS" or "Mobile network down" errors and provides steps to troubleshoot device, SIM card, and network issues. These include checking for SMS plans, refreshing the SMSC number, clearing app caches, resetting network and APN settings. It advises to try adding the bank account again or contact support if the problems persist.

Uploaded by

Sajul
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

Google Pay Help

Fix problems adding a bank


account
View the same content in िहन्दी

!"# !"#

Do you have issues with Google Pay


app?
Click the button below

Get Help With Your Issues

When you first set up Google Pay, you’ll be asked


to add a bank account so that you can send and
receive money. If you're having a problem adding
your bank account, select an option below.

Are you using the latest version of the


Google Pay app? I am using the latest
version of the Google Pay app

Can you see your bank name on Google


Pay? Yes

Choose your bank account type Savings


account

Do you use the same phone number for


Google Pay and your bank account? Yes

Do you use more than one phone number


for your bank account? No

Try adding your bank account again. If this


step doesn't work, contact us.

1. Open Google Pay .


2. At the top left, tap your picture Help
and feedback

Common issues

If you get messages that say 'Can’t send


SMS' or 'Mobile network down' when you
try to confirm your phone number to add
your bank account, there are many
potential causes:

• SMS balance
• SIM card
• Network connection

To check your balance, follow the steps


given by your operator.

To check your balance with different


operators:

• Jio - 333#
• BSNL - *123*1#
• Airtel - *121*7#
• MTNL - *123#
• Tata - *111#
• VI - *199*1*8#

Fix 'Can't send SMS' errors


If you get errors that tell you 'Can’t send
SMS', check these common areas:

Tip: If the below options don't help fix


your issue, try the general
troubleshooting options.

Device issues
To find out if the issue is with your
device:

• Make sure that your device has a


mobile network signal.
• Make sure that Aeroplane mode is
off.
• Confirm that your SIM card
registered with your bank is
inserted.
• Turn your device off, then turn it on
again.
• Try again later.

SIM card issues


Important: Make sure that your SIM has
an SMS plan. If your SIM doesn’t have an
active SMS plan, you won’t be able to
send any SMS messages.

If your device only has one SIM card:

1. Remove the SIM card.


2. Wait 30 seconds.
3. Put the SIM card back in.
4. Try again.

New SIM card or phone number

If you have a new SIM card, or recently


ported a phone number to your SIM card,
wait up to 48 hours and try again.

Dual SIM cards

If your device holds two SIM cards:

• Swap the SIM cards, then try again.


• Remove the other SIM card, then try
again

Roaming
If you’re not in India, turn on SMS for
your roaming SIM card in your Android
device settings.

Refresh your SMSC


To make sure that your SMS service
centre (SMSC) number is correct, refresh
it:

1. On your phone, dial: *#*#4636#*#*.


2. Tap Phone information.
3. Under 'SMSC', tap Refresh.

Fix 'Mobile network down' errors


If you get errors that tell you 'Mobile
network down', your network may be
temporarily down or experiencing higher
traffic than normal. You can try again
later, restart your device and try again, or
try these general troubleshooting
options:

Clear messaging app cache


1. On your mobile device, open the
Settings app.
2. Tap Apps & notifications.
3. Select your messaging app.
4. Tap Storage Clear cache.

Reset mobile net work


1. On your mobile device, open the
Settings app.
2. Tap System Reset Network
settings reset.
3. Tap Reset settings.
4. If asked, enter your passcode, PIN or
pattern.
5. To confirm your reset, tap Reset
settings.

Refresh your SMSC


To make sure that your SMS service
centre (SMSC) number is correct, refresh
it:

1. On your phone, dial: *#*#4636#*#*.


2. Tap Phone information.
3. Under 'SMSC', tap Refresh.

Reset APN settings


1. On your mobile device, open the
'Applications' folder.
2. Tap Settings.
3. Tap either Wireless
controls or Wireless & networks.
4. Tap Mobile networks Access
point names.
5. Tap More Reset to default.

Next steps:
• Fix problems adding a bank account
• Change or remove a bank account

Was this helpful?

Yes No

English (United Kingdom)

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy