Fleming College Toronto

Business
Winter 2024

Teaching and Learning Plan

Course Information
Course Title Communications II Course Code COMM 202
Pre-Requisites/Co- Communications I Course Hours 45
Requisites
Delivery Mode Online
Program Coordinator Program
Coordinator
Contact
Developed by Approved by

Instructor/Section Information
Instructor Sohana Khandoker Section/Group FCT.BNT
Name 2.5
Course Date Monday, 8.30-11.30am Campus Online
and Time
Instructor Sohana.khandoker@flemingcolleg Room Online
Email etoronto.ca
Instructor Monday 12-2pm
Office Hours
COURSE DESCRIPTION
Communication II, building on the foundations of Communication I, is a blended
course that teaches a student to write and communicate for a variety of personal
situations. In, seminars, labs, and online modules, students will develop a
professional portfolio that demonstrates their abilities to meet the challenges of a
changing workplace.

LEARNING OUTCOMES
Upon successful completion of this course, the student has reliably demonstrated
the ability to:
Numbe Learning Outcome
r
1 Analyze the needs of authentic workplace audience to communicate
effectively and clearly, and to the standards of the workplace.
2 Collaborate professionally and efficiently on communication activities
that reflect the social and technological connectivity of contemporary
workplaces.
3 Analyze the communication styles and writing conventions of specific
workplace communities to communicate effectively in a variety of
communication forms and for real world organization structures.
4 Develop strategies to engage in professional writing as an interactive
and complex process.
5 Use appropriate technology to create an effective and professional e-
portfolio.
6 Find, analyze, and cite (APA) research appropriate to specific writing
tasks.
LEARNING RESOURCES
Type Author Title Publisher URL, Other
Required N/A N/A N/A N/A
texts,
resources
and
materials
Recommend Scott A. a. Business Open https://open.lib.umn.edu/
ed McLean Communi Education businesscommunication/
Resources cation for Resources front-matter/publisher-
Success information/

David b. Communi Open https://

Simon cation for Education ecampusontario.pressbooks.
Business Resources pub/commbusprofcdn/front-
Professio matter/introduction/
nals

EVALUATION DETAILS
Submission Percentage of
Type of Evaluation/Assessment
Deadline Final Grade
In -Class Activity 1 3 5%
In -Class Activity 2 6 5%
Assignment 1-15% 5
Assignment 2-15% 7
Assignment 3-20% 12 90%
Interview Panel Presentation-20% 14
Capstone Project-E-Portfolio-20% 15
Total N/A 100%
 Learning Plan
Week Topic Assessments and Activities Learning
/Theme/Chapter Outcom
es
Week 1 Introduction to Online Discussion Post: 1, 3, 4, 5
course Introduction & Setting Goals
 Course launch & (ungraded)
Instructor Intro: background, experience,
Greetings Video talents, skills, and dream job
 The nature of Introduction to Capstone Project:
communication
Exploring your Career Pathway E-
 Communicating in
Portfolio
and beyond
organizations Based on your self- introductions and
 Ethical dimensions identified dream job (in week1), you
of communication are required to build an e-portfolio
Required Reading: where you plan, search and create
 Review the pathways needed to achieve your
Capstone Project dream job. These include but not
Requirement: limited to resume, cover letter,
Exploring your required credentials (certificates,
Career Pathway E- courses), professional development
Portfolio (specialized conferences, events for
networking, relevant training...),
social media branding, job interview
preparations, conducting a job
interview, contract and package
negotiation.
This capstone project is a semester-
long and starts from day 1. You are
free to use your creativity to make the
best of this exploratory journey and
 apply your communication oral and
written communication skills. The
backbones of this project are mainly
your motivation, your individual
research to collect, and customize
your learning experience and your
project based on your needs. As you
learn, you will compile resources and
created work (resume, cover letter
and more of your own selection) to
build your e-portfolio.
In addition, you are required to write
weekly reflections on your learning
experience in relation to the topics
and coursework as part of your e-
portfolio. In week 14, you will write a
final reflection on the overall
experience will close your e-portfolio.

Week 2 Communication In class activity#1: Search & Plan: 1,2,3

culture and work Dream Job Timeline:
Synchron
ous  Communication in Search for similar jobs to your dream
Session a diverse society job that include detailed descriptions
 Cultural and create an outline that will help
differences in you meet the requirements for the
International job. In your outline, identify your
Business strengths and weaknesses. Then,
 Diversity and create a personalized timeline to
ethical issues include a pathway for yourself.
 Communicating
across diversity Capstone Project Started: weekly
Required Reading: reflection entry#1 and getting start
 Communication, with building your e-portfolio
Culture and Work
 PPT
 Communicating
across cultures
article
 Diversity & Ethics
in the workplace
article

Week 3 Listening/Writing Assignment#1 Pair work: 1,2,3,4,5

Synchron  Listening and
Recommendations for Overcoming
ous writing at work Cultural Barriers Video
Session  Barriers to In pairs:
effective listening - Briefly introduce/define cultural
and writing barriers.
 Listening/writing - Each team member provides 2
styles concrete examples (4 examples in
 Listening/writing total) and explains why/in what
more effectively ways they are considered barriers.
Required Reading: - Provide recommendations to
 Listening & overcome the introduced cultural
Writing PPT barriers.
 Email Writing - Compile and present your work in
a Video format.

Review and Get In class activity#1: Search & Plan:

Started with Dream Job Timeline Due (5%)
Assignment#1 Pair
Work Capstone Project Ongoing: weekly
reflection entry#2 and building on
your e-portfolio
Week 4 Verbal and non- Capstone Project Ongoing: weekly 3,4,5
verbal reflection entry#3 and building on the
Synchron
ous communication e-portfolio
Session  Language and
identity
 Management
 Feminine and
masculine
language
 Types and
characteristics of
non-verbal
communication
Required Reading:
Verbal & Non-verbal
Communication PPT
Week 5 Time Management Assignment#1 (10%) 1,2,3,4,5
and Goal Setting Pair/work Recommendations for
Synchron
ous Overcoming Cultural Barriers Video
-Identify your Goals
Session DUE
-SMART Goals
In-class activity 5%# 2 (Individual):

Prepare the SMART Goals based on

your Dream job.

Capstone Project Ongoing: weekly

reflection entry#4 and building on the
e-portfolio
Week 6 Required Reading: 1,2,3,4,5
Assignment#2 Individual (15%)
Synchron Introduction to cover
ous letter writing:
Write a (400- 600 words/APA7) Cover
Session  Watch tips for Letter for the job post you identified
writing cover in Week 2 DUE end of week 7
letter (video)
 Cover letter pre-
writing:
 Review job
description
 Revisit your
skills/experience.
 Plan your cover
letter
 Review sample
cover letter
Write your cover
letter

Week 7 Interviewing Capstone Project Ongoing: weekly 3,4,6

Synchron  Strategies
reflection entry#5 and building on the
ous  Types of e-portfolio
Session interviews
Ethics of interviewing

Required Reading:
 Interviews PPT
 Sharpening your
interviewing skills
& during the
interview
Week 8 Reading Week
Week 9 Leading and working Role Play Preparation For this 1,2,3,5
in teams activity, you are required to:
 Nature of teams - Create an internal leadership
 Leadership and opening within your hypothetical
influence in teams workplace, or
  Effective Student/Professional Association
communication in - Three students are part of the
teams interviewing team, and one
Required Reading: student is the interviewee.
 Leadership Styles: - Together decide on the
Transactional, interviewing type and strategy
Transformational - Together draft the interview
and Distributed questions (consider hard and soft
Leadership articles skills, interpersonal and
 Team Building: communication skills, providing
leading and concrete examples…)
working in teams - Submit your work in text (350-500
PPT words) on Canvas.

Review Group Group of 4: Interview Role Play

Presentation Project: Preparation DUE (10%)
Proposed
International Project Capstone Project Ongoing: weekly
Management Plan reflection entry#6 and building on the
e-portfolio.

Week 10 Writing Resumes Capstone Project Ongoing: weekly

Synchron  Types of resumes
reflection entry# 7 and building on the
1,2,3,5
ous  Settings goals e-portfolio
Session  Organizing the
body
 Planning and
adding transition
Required Readings:
 Resume Writing
Week 11 APA 7 Assignment#3 Individual 3,4,5,6
Synchron  Basic Research
Resume Writing
ous  Identification of
Session different APA 7 -You will tailor the resume based on
components the job description and share with
 Authors and your peers to improve it.
multiple authors -

Required Reading:
 Purdue APA7
Tutorial

Review and Get

Started with
Individual
Assignment#3
Newsletter Article
Publication
Week 12 APA 7 Continued 3,4,5,6
 Citation Individual Assignment#3 (15%)
 In text citation Resume DUE
 Formatting
 Reference drafting
Required Reading:
 Zotero tutorial
 Self-assessment
Week 13 Communication and Capstone Project Ongoing: weekly 3,4,5
technology reflection entry#8 and building on the
Synchron  Email etiquette e-portfolio
ous  Other
Session communication
technologies
 Managing
information
outside
organization
  Managing
corporate media
Required Reading:
 Social media and
email PPT
Week 14 Group project: Interview Presentation Project (20%) 1,2,3,4,5
Proposed Project Based on the interview questions ,6
Management Plan In each interview panel (3 members) will
class Presentations ask the applicant 1 person those
questions.
Week 15 Review, Edit and Capstone Project: E-Portfolio (20%) 2,3,4,5,6
Brush up your e-
Synchron Due
ous portfolio!
Session

POLICIES AND REGULATIONS

E-MAIL COMMUNICATION
As per College regulations, all students are required to check their student e-mail
account regularly. E-mail is the official route of communication between the
College and its students.
PLAGIARISM AND ACADEMIC INTEGRITY
Refers to honoring an ethical and moral code regarding the honest creation of an
individual’s own work and the acknowledgement of contributions from others to
that work.
Examples of Academic Integrity violations include (but are not limited to):

Plagiarism — Taking someone else's work or ideas and passing them off as
one's own. Examples include (but are not limited to) using some else’s work
or ideas from the internet, textbooks, another student’s work, and/or
library resources.
Copyright Infringement — Using work protected by
copyright/Canadian Copyright law without permission. Examples
include photocopying or taking pictures of copyright-protected
textbook pages or selling a copy of a copyright-protected resource
to another student.
Cheating — An unethical or dishonest act carried through by a student
to gain assessment marks. Examples include (but are not limited to)
using unauthorized electronic devices or other aids during academic
assessments, and/or looking at another student’s work during an
academic assessment.
Facilitating Academic Dishonesty — Allowing a classmate or another
student to copy assessment work, buy/sell assignments for the purpose
of plagiarism, and/or providing a student with their private student login
information for the purpose of having someone else complete their
academic assessment work.
False Identity — A student who logs into another student’s account for the
purpose of completing academic assessment work on their behalf or
assuming another student’s identity for the purpose of writing a quiz, test,
or exam.
Forgery — Creating and/or submitting false documents such as
employer co-op/placement/applied project feedback, medical notes,
reports, and/or signing another person’s name.
Multiple Submission — Submitting substantially the same academic
assessment work in two or more courses without faculty permission. This
may include work from a previous educational institution.
Unauthorized Collaboration — Working with one or more individuals to
complete academic assessments that are intended to be completed on
one’s own. Examples include (but are not limited to) collaborating as a
group during an online, D2L or take-home assessment, and/or splitting
up assignment work without faculty permission.
Sabotage — Taking intentional action to prevent another student
from successfully completing an academic assessment. Examples
include (but are not limited to) destroying someone’s work,
removing/destroying reserved content, and/or deleting another
student’s computer files.
Use of Turnitin Software
 Students agree that by taking this course all required papers may be subject
to submission for textual similarity review to Turnitin.com in support of
academic integrity. All submitted papers will be included as source
documents in the Turnitin.com reference database solely for the purpose of
detecting plagiarism of such papers. Use of the Turnitin.com service is
subject to the Usage Policy posted on the Turnitin.com site.

ACADEMIC INTEGRITY

Students are subject to the College’s Practice on Student Academic Misconduct

and should therefore be aware of what constitutes academic misconduct and its
consequences. Student academic misconduct is a serious offence and will not be
tolerated. It may take many forms and not limited to, plagiarism, copying another
student’s work or allowing others to copy one’s own work, the use of
unauthorized aids in assignments or examinations, falsifying identity and logging
into another student’s account, submitting substantially the same academic
assessment work in two or more courses without faculty permission,
unauthorized group work for an individually assigned assignment, the willful
distortion or fabrication of experimental results or data, and the use of generative
artificial intelligence (AI), such as ChatGPT or other, to help complete any of your
work in this course.
If you are unsure of what constitutes academic integrity infringements such as
plagiarism or others, or you do not know whether an online resource or tool can
be used in this course, you can seek assistance from your instructor, program
coordinator, academic advisors, or the library staff. You can also refer to the
beFCT Study Ready resources link;
1. Academic Integrity Introduction: beFCT Study Ready
(flemingcollegetoronto.ca)
Students agree that by taking this course all submitted assignments/papers may
be reviewed by Turnitin for textual similarity in support of academic integrity. All
submitted assignments/papers will be included as source documents in the
Turnitin reference database solely for the purpose of detecting plagiarism of such
papers. Use of the Turnitin service is subject to the Usage Policy posted on the
Turnitin.com website. Students also agree that all the submitted
assignment/papers may be checked for any AI-produced material using AI
detection tools and software.
ATTENDANCE
Students are responsible for understanding the College Practice on Attendance
and Lateness and are advised that unless they participate in course activities, it is
unlikely that they will be able to progress satisfactorily.
MISSED OR LATE ASSIGNMENTS (LATE SUBMISSION PENALTY)
 Late submissions will be accepted based on the following rule: 10% of the
mark off for every day late up to 7 days, after that, it will be marked with 0.
 Appeal of any academic assessment or instructor decision will be made in
accordance with the Academic Appeal policy and the Student Rights and
Responsibilities document.
ACADEMIC STANDING AND PROGRESSION
To progress to the next level of program study, a student must achieve all the
following:

 A semester Grade Point Average (GPA) of 1.0 or greater

 A passing grade in 66.2/3 percent of registered course load
 Successful completion of prerequisite and/or co-requisite course(s) if
applicable
 Successful completion of mandatory course and/or semester
requirements (such as non-academic requirements among others) as
determined by the program.

STUDENT SUCCESS
Mutually, faculty and learners will support and adhere to college Academic
Regulations, and Student Rights and Responsibilities. The following policies and
guidelines have been developed to support the learning process.
Please click on the link for information about:
 Academic Integrity (FCT – 2-201A)
  Accessibility for Persons with Disabilities (FCT – 3-341)
 Students Rights and Responsibilities (FCT – 5-506)
USEFUL LINKS AND RESOURCES
The contacts below may provide useful resources and information that support
your academic and overall progress as a student, don’t hesitate to reach out if you
require any help or support:

IT Issues: support@myflemingcollegetoronto.ca

Accessibility: accessibility@flemingcollegetoronto.ca

Academic Advising: academicadvising@flemingcollegetoronto.ca

Career Services: careerservices@flemingcollegetoronto.ca

Library: library@flemingcollegetoronto.ca

Student Orientation: Studentservices@flemingcollegetoronto.ca